Best Buy

  1. Shopper & Customer
The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “the great unsubscribe” and even “subscription apocalypse” being bandied about. Some stats support the gloomy outlook: according to Kearney, 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year […]
  1. Channel: Mass
CNBC reports that as Target released its quarterly numbers this week, it also pointed out a major drag on earnings – organized retail theft, which was $763 million in 2022 and is projected to be as much as $1 billion this year. The story notes that “organized retail crime has become a hot-button issue in […]
  1. Channel: Specialty & Other
Best Buy has lowered the price of its Totaltech membership program from $200 to $179.99 a year. The consumer electronics chain has also debuted tiers to the program, including a free option. “We’re excited about introducing a new tier of membership that we believe leverages the insights that we gained around member pricing being really […]
  1. Channel: Specialty & Other
Bed Bath & Beyond was doing roughly 15 percent of its sales online in 2019 before the pandemic initiated an online shopping boom. As of last summer, 25 percent to 30 percent of the retailer’s revenue came from e-commerce. And yet, Bed Bath & Beyond just declared bankruptcy. As with many retail stories, the proverbial devil […]
  1. Media & Marketing
Bed Bath & Beyond didn’t respond well to e-commerce taking much of its business. The retailer shifted its assortment a bit, tried to hone its promotional pricing, and targeted its marketing. But it just couldn’t compete with the assortment found online, nor the convenience of e-commerce, nor with many of the low prices. It never […]
  1. Media & Marketing
We wrap up a month of episodes featuring remarkable women retail leaders with another fascinating interview recorded at the Wizeline remote podcast studio/beach cabana at Mandalay Bay during Shoptalk 2023. Our special guest is Anu Narayanan President, Anthropologie Women’s, Beauty & Wedding. Anu drops a ton of leadership, strategy, and merchandising wisdom accumulated during a […]
  1. Trends & External Forces
Some recent layoffs at chains including Best Buy and Walmart indicate that these businesses are no longer riding the wave that buoyed them through much of the pandemic. Shannon Seery, an economist with Wells Fargo, said there are “retailers that benefited from the work-from-home economy and the stay-at-home economy. I think we’ve seen a transition […]
  1. Channel: Specialty & Other
Best Buy has laid off hundreds of employees as it seeks to cut costs and tailor its business to customer needs as a higher percentage of its sales shift online. “We’re evolving our stores and the experiences we offer to better reflect the changes in customer shopping behavior, as well as how we organize our […]
  1. Channel: Specialty & Other
Best Buy is extending its gadget recycling program to include a new mail-in option. The retailer will now sell you a box for your used electronics that you can ship back for recycling, saving a trip to the store. Best Buy says it’s recycled 2.7 billion pounds of electronics and appliances through its existing programs, […]
  1. Retailer Media
Media networks are retailers’ hottest new accessory; in fact, the sheer number of retailers that have developed retail media networks (RMNs) in the last two years is impressive, almost to the point of being overwhelming. The list, which changes nearly every day, now includes everyone from platforms like Shopify; multi-category merchants like Macy’s, BJ’s Wholesale […]
  1. Channel: Restaurants
Ethisphere, which modestly describes itself as “a global leader in defining and advancing the standards of ethical business practices,” is out with its 17th annual list of the world’s most ethical companies. The list, which includes 135 companies, celebrates businesses that “have demonstrated a commitment to ethical business practices through programs that positively impact employees, […]
  1. Technology & Innovation
2023 will continue to come with challenges for the retail industry. One that remains front and center  is recruiting and retaining customer facing employees. While 223,000 jobs were added in the U.S. in December, the retail industry continues to struggle. In our most recent research report, The Future of Retail Customer Service, the #1 barrier […]
  1. Retailer Media
What do Mall of America, Kroger, Sam’s Club, Walmart, CVS, and Best Buy have in common? They’ve all added the fastest-growing ad-supported retail media channel to their marketing toolkit. Retail media networks (RMNs) — retailer-owned digital platforms that sell ad space — are expected to double over the next four years. How fast is the RMN […]
  1. Retailer Media
For an advertiser looking for real-time conversions on its ads, retail media is nothing short of magic. Retail media ads connect impressions directly to purchases. You can see exactly how many people saw your ad and then completed a transaction. No other ad medium comes close. With retail media, brands can reach tens of millions […]
  1. Trends & External Forces
Best Buy Health will work with Atrium Health to develop new hospital-at-home offerings, helping enable providers to deliver high-quality care while reducing emotional and financial burdens on patients and caregivers. Atrium Health already has a strong position in telemedicine and a well-established hospital-at-home program, combined with a patient population of nearly 3 million people. Atrium […]
  1. Trends & External Forces
Best Buy announced Tuesday it has struck a three-year deal with Atrium Health, an integrated, nonprofit health system part of Advocate Health, to help enable a hospital-at-home program, reports CNBC. Atrium Health is part of Advocate Health, one of the country’s largest healthcare nonprofits. The consumer electronics retailer will sell devices and its Geek Squad will handle […]
  1. Media & Marketing
This week we take on the question of whether we are on the cusp of a retail disruptor apocalypse, with the help of return guest Daniel McCarthy, Assistant Professor of Marketing at Emory University’s Goizueta School of Business and leading expert on customer-based corporate valuation. Before Dan joins us we briefly review the similarities between […]
  1. Technology & Innovation
Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year. The retailer plans to invest $200 million in capital expenditures for both […]

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Editor’s Choice

  1. Channel: Mass
  2. Channel: Grocery - Natural
  3. Channel: Mass
  4. Channel: Specialty & Other
  5. Department & Category
  6. Department: Consumer Durables
  7. Department: Nonfood
  8. Corporate Strategy
  9. Media & Marketing
  10. Shopper & Customer
  11. Trends & External Forces
  12. Merchandising
  13. Stores & Formats
Bloomberg has a story about how “a slew of retailers are beefing up their grocery investments to lure in consumers cutting back on non-essentials like clothing and electronics. But as they lay out plans to improve their food offerings and supply chains, the big question is how does one compete with the mighty Walmart Inc. on […]
  1. Department: Beverage
  2. CPG: Adult Beverage
  3. CPG: Beverage
  4. CPG: Food
  5. CPG: Food & Bev
  6. CPG: HBC
  7. Channel: Ecommerce & Digital
  8. Channel: Restaurants
  9. Department & Category
  10. Department: Adult Beverage
  11. Department: Beverage
  12. Department: Food
  13. Department: HBC
  14. Department: Nonfood
  15. Corporate Strategy
  16. Corporate Finance
  17. Corporate Purpose
  18. ESG
  19. Media & Marketing
  20. Agencies & Vendors
  21. Data & Insights
  22. Shopper & Customer
  23. Technology & Innovation
  24. Trends & External Forces
  25. Merchandising
  26. Operations & Supply Chain
CHICAGO – Circana, formerly IRI and The NPD Group, has released its 2022 New Product Pacesetters, the 28th annual report revealing the top new product launches across food and beverage and nonfood sectors. The report illustrates the enduring power of CPG innovation, revealing that consumer spending on new product offerings remained elevated last year despite challenges […]
  1. Channel: Mass
  2. Channel: Mass
  3. Acquisitions, Divestitures & Mergers
  4. Media & Marketing
  5. Retailer Media
  6. Shopper & Customer
  7. Trends & External Forces
  8. Owned Brands (Private Label)
From Advertising Age: “Walmart Connect, which has made huge gains in recent years through digital advertising, is testing ways to bolster in-store pieces of its retail media network. “For the first time, Walmart Connect is selling ads on its revamped in-store radio network and integrating sampling programs with online offerings. While aspects of Walmart Connect’s […]
  1. Channel: Grocery
  2. Trends & External Forces
  3. Stores & Formats
Several years after opening its last Joe V’s location, H-E-B is reigniting the banner with two locations set to open in Dallas by 2025. Dive Brief: H-E-B announced Tuesday it is opening two Joe V’s Smart Shop by H-E-B stores in Dallas, marking the first time the grocer’s discount format will appear outside of the Houston area. […]
  1. Retailer Media
  2. ESG
  3. Media & Marketing
  4. Retailer Media
  5. Shopper & Customer
  6. Operations & Supply Chain
The platform leverages the chain’s loyalty program, bringing personalized ads to shoppers in-store, in-app, on social media and elsewhere, said Damian Scott, who heads up the grocer’s retail media and front-end digital operations. Dive Brief: Giant Eagle announced on Wednesday the debut of Leap Media Group, an in-house retail media arm that leverages the regional […]