Shopper & Customer With Consumers Awash in Subscriptions, Brands Set Sights on Paid Membership The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “the great unsubscribe” and even “subscription apocalypse” being bandied about. Some stats support the gloomy outlook: according to Kearney, 40% of consumers feel they have too many subscriptions, and subscription ecommerce is predicted to have its slowest growth year […] Retail TouchPoints June 6, 2023June 6, 2023 7 min read ConsumersShoppersStreamingMarketing: Loyalty & SubscriptionAmazonTechnology & InnovationDept. NonfoodCostcoMarketing: SocialPricing & PromotionsRestaurantsMarketing: TradeEconomyDept. BeverageResults & InvestmentMarketing: Digital MediaExecutivesCompetitionReturnsDept. HBCPredictions and ForecastsDept. ApparelWalmartSustainabilityMarketing: In StoreData & InsightsMarketing: BroadcastDept. DeliPartnershipsESG and CSRDept. Fresh PreparedDeliveryMerchandisingBest BuyBlueApronBrick and MortarCOVID19Operations & Supply Chain 0 Saving Bookmark this article Bookmarked
Corporate Strategy Best Buy CEO: ‘2023 will be the bottom’ for falling electronics sales Profits and revenue declined in Q1, driven by falling computer, appliance, home theater and mobile phone sales, executives said Thursday. RetailDive May 25, 2023May 25, 2023 < 1 min read ExecutivesDept. NonfoodBest Buy 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Best Buy shares rise on earnings beat, even as electronics sales slow [[“value”:”Best Buy shares rose, but the retailer expects weaker spending on consumer electronics the rest of the year.”]] CNBC May 25, 2023May 25, 2023 < 1 min read Dept. NonfoodBest BuyResults & InvestmentConsumersDept. Consumer Electronics 0 Saving Bookmark this article Bookmarked
Channel: Mass Target Estimates 2023 Retail Theft Will Hit $1 Billion CNBC reports that as Target released its quarterly numbers this week, it also pointed out a major drag on earnings – organized retail theft, which was $763 million in 2022 and is projected to be as much as $1 billion this year. The story notes that “organized retail crime has become a hot-button issue in […] 0 Author Missing May 19, 2023May 19, 2023 2 min read TargetLegal & CriminalBrick and MortarResults & InvestmentWalgreensWalmartShoppersMerchandisingHome DepotExecutivesDept. NonfoodDept. FreshCVSBest Buy 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Best Buy lowers Totaltech membership price Best Buy has lowered the price of its Totaltech membership program from $200 to $179.99 a year. The consumer electronics chain has also debuted tiers to the program, including a free option. “We’re excited about introducing a new tier of membership that we believe leverages the insights that we gained around member pricing being really […] RetailWire May 11, 2023May 11, 2023 < 1 min read Best BuyExecutivesDept. NonfoodDept. Consumer ElectronicsData & InsightsConsumers 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Best Buy doubles down on membership program as sales cool [[“value”:”The retailer wants to grow the subscription program, which has about 5.8 million members.”]] CNBC May 11, 2023May 11, 2023 < 1 min read Best Buy 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other What Retailers Can Learn From Bed Bath & Beyond’s Cautionary Tale Bed Bath & Beyond was doing roughly 15 percent of its sales online in 2019 before the pandemic initiated an online shopping boom. As of last summer, 25 percent to 30 percent of the retailer’s revenue came from e-commerce. And yet, Bed Bath & Beyond just declared bankruptcy. As with many retail stories, the proverbial devil […] Justin Grochoski May 1, 2023May 17, 2023 3 min read Bed Bath & BeyondOmnichannelOperations & Supply ChainMarketing: In StoreCOVID19BankruptcyShoppersTechnology & InnovationData & InsightsCustomer ExperienceBOPISResults & InvestmentCompetitionConsumersTargetExecutivesBrick and MortarBest BuyDeliveryInsight ProvidersStrategyMarketing: UGCMerchandisingOwned Brands (Private Label)Dept. NonfoodMarketing: Social 0 Saving Bookmark this article Bookmarked
Media & Marketing The Opportunity Of Disruptive Innovation Bed Bath & Beyond didn’t respond well to e-commerce taking much of its business. The retailer shifted its assortment a bit, tried to hone its promotional pricing, and targeted its marketing. But it just couldn’t compete with the assortment found online, nor the convenience of e-commerce, nor with many of the low prices. It never […] Branding Strategy April 28, 2023April 28, 2023 4 min read StrategyMarketing: BrandDept. PetTechnology & InnovationShoppersBed Bath & BeyondWalmartBrick and MortarMarketing: Loyalty & SubscriptionMerchandisingUnileverNestleResults & InvestmentBankruptcyMarketing: SocialPredictions and ForecastsBest BuyDept. Toys & GamesPartnershipsSustainabilityDept. NonfoodChewyOperations & Supply ChainAmazon 0 Saving Bookmark this article Bookmarked
Media & Marketing Remarkable Lifestyle Merchandising with Anu Narayanan, President, Anthropologie We wrap up a month of episodes featuring remarkable women retail leaders with another fascinating interview recorded at the Wizeline remote podcast studio/beach cabana at Mandalay Bay during Shoptalk 2023. Our special guest is Anu Narayanan President, Anthropologie Women’s, Beauty & Wedding. Anu drops a ton of leadership, strategy, and merchandising wisdom accumulated during a […] Remarkable Retail Podcast April 25, 2023April 25, 2023 2 min read Marketing: SocialMerchandisingTechnology & InnovationPodcastsShoppersAmazonStrategyDept. HBCDept. GroceryInternational - North AmericaTwitterData & InsightsIndustry Conferences and EventsDept. ApparelConsultingBest BuyResults & InvestmentWalmart 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Ōura partners with Best Buy The wearable technology company’s smart rings will be available at 850 of the retailer’s stores nationwide and online. RetailDive April 24, 2023April 24, 2023 < 1 min read PartnershipsBest BuyTechnology & InnovationBrick and Mortar 0 Saving Bookmark this article Bookmarked
Trends & External Forces Retailers hedge their bets with layoffs Some recent layoffs at chains including Best Buy and Walmart indicate that these businesses are no longer riding the wave that buoyed them through much of the pandemic. Shannon Seery, an economist with Wells Fargo, said there are “retailers that benefited from the work-from-home economy and the stay-at-home economy. I think we’ve seen a transition […] RetailWire April 18, 2023April 18, 2023 < 1 min read EconomyWalmartCOVID19Best Buy 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Best Buy lays off hundreds as business shifts online Best Buy has laid off hundreds of employees as it seeks to cut costs and tailor its business to customer needs as a higher percentage of its sales shift online. “We’re evolving our stores and the experiences we offer to better reflect the changes in customer shopping behavior, as well as how we organize our […] RetailWire April 17, 2023April 17, 2023 < 1 min read Best BuyShoppersBrick and MortarAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer Best Buy lays off hundreds of store employees as shopping trends shift [[“value”:”Best Buy said Friday that it is laying off hundreds of store workers as more of its shoppers buy online and sales of consumer electronics weaken.”]] CNBC April 15, 2023April 15, 2023 < 1 min read Best BuyAssociatesTrends: ShoppingShoppersDept. NonfoodDept. Consumer ElectronicsConsumers 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Best Buy Launches Mail-In Recycling for Used Electronics Best Buy is extending its gadget recycling program to include a new mail-in option. The retailer will now sell you a box for your used electronics that you can ship back for recycling, saving a trip to the store. Best Buy says it’s recycled 2.7 billion pounds of electronics and appliances through its existing programs, […] Joe Keenan April 7, 2023April 7, 2023 2 min read SustainabilityDept. NonfoodBest BuyConsumersDeliveryMarketing: SocialMarketing: In StoreDept. AppliancesBOPIS 0 Saving Bookmark this article Bookmarked
Department: Nonfood Best Buy launches mail-in tech recycling program Consumers can order a small recycling box for $22.99 or a medium box for $29.99 to have their electronics recycled. RetailDive April 6, 2023April 6, 2023 < 1 min read SustainabilityTechnology & InnovationBest BuyConsumersMarketing: SocialDept. Nonfood 0 Saving Bookmark this article Bookmarked
Retailer Media 2 Things Will Separate Retail Media Winners from the Losers — Data and Scale Media networks are retailers’ hottest new accessory; in fact, the sheer number of retailers that have developed retail media networks (RMNs) in the last two years is impressive, almost to the point of being overwhelming. The list, which changes nearly every day, now includes everyone from platforms like Shopify; multi-category merchants like Macy’s, BJ’s Wholesale […] Retail TouchPoints March 24, 2023March 25, 2023 5 min read Marketing: Retail MediaData & InsightsAmazonExecutivesDollar GeneralTechnology & InnovationShoppersTargetWalmartInstacartDept. NonfoodResults & InvestmentCompetitionTrends: RetailPartnershipsMarketing: In StoreShopifyStore LocationMarketing: SocialMarketing: BroadcastDeliveryConsumersBJ’s Wholesale ClubPredictions and ForecastsOwned Brands (Private Label)LowesIndustry Conferences and EventsJohnson & JohnsonBest BuyRoundelAssociatesKroger 0 Saving Bookmark this article Bookmarked
Channel: Restaurants 135 Global Companies Make “Most Ethical” List Ethisphere, which modestly describes itself as “a global leader in defining and advancing the standards of ethical business practices,” is out with its 17th annual list of the world’s most ethical companies. The list, which includes 135 companies, celebrates businesses that “have demonstrated a commitment to ethical business practices through programs that positively impact employees, […] MorningNewsBeat March 24, 2023March 24, 2023 < 1 min read RestaurantsDept. GroceryAssociatesPepsiCoKellogg'sSustainabilityExecutivesDept. NonfoodBest Buy 0 Saving Bookmark this article Bookmarked
Technology & Innovation As Retailers Brace for a Potential Recession, CX Investments Are More Important Than Ever 2023 will continue to come with challenges for the retail industry. One that remains front and center is recruiting and retaining customer facing employees. While 223,000 jobs were added in the U.S. in December, the retail industry continues to struggle. In our most recent research report, The Future of Retail Customer Service, the #1 barrier […] Rethink Retail March 17, 2023March 17, 2023 5 min read Technology & InnovationAIShoppersData & InsightsCustomer ExperienceMetaverseAssociatesConsumersResults & InvestmentTrends: TechEconomyBrick and MortarPredictions and ForecastsTech: AR and VRStrategyStreamingDept. NonfoodWalmartMarketing: Direct & PersonalizationAmazonMarketing: UGCMarketing: Digital MediaUnileverTrends: RetailBest BuyESG and CSRTech: AIOperations & Supply ChainMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Yardbird to open 11 new showrooms While its parent company Best Buy experiences declining revenue, the outdoor furniture brand is nearly doubling its showroom footprint. RetailDive March 16, 2023March 16, 2023 < 1 min read Best Buy 0 Saving Bookmark this article Bookmarked
Retailer Media The Value of Retail Media Networks What do Mall of America, Kroger, Sam’s Club, Walmart, CVS, and Best Buy have in common? They’ve all added the fastest-growing ad-supported retail media channel to their marketing toolkit. Retail media networks (RMNs) — retailer-owned digital platforms that sell ad space — are expected to double over the next four years. How fast is the RMN […] Paul Brenner March 16, 2023March 16, 2023 4 min read Marketing: Retail MediaData & InsightsShoppersTechnology & InnovationTargetStrategyPartnershipsMarketing: In StoreResults & InvestmentPredictions and ForecastsMarketing: Loyalty & SubscriptionBrick and MortarMarketing: Direct & PersonalizationReturnsExecutivesCustomer ExperienceMarketing: BroadcastKrogerTrends: MarketingConsultingCVSBest BuyMarketing: ShopperMarketing: TradeMarketing: UGCOperations & Supply ChainStreamingMarketing: BrandThick DataMarketing: OOHWalmartConsumersDept. NonfoodESG and CSRHealth & WellnessBig DataAmazon 0 Saving Bookmark this article Bookmarked
Retailer Media Why Retail Media and CTV Are Set to Have a Very Happy 2023 For an advertiser looking for real-time conversions on its ads, retail media is nothing short of magic. Retail media ads connect impressions directly to purchases. You can see exactly how many people saw your ad and then completed a transaction. No other ad medium comes close. With retail media, brands can reach tens of millions […] Amit Nigam March 15, 2023March 15, 2023 3 min read Marketing: Retail MediaMarketing: BroadcastStreamingData & InsightsConsumersMarketing: SocialKrogerWalmartInstacartDeliveryShoppersPartnershipsAlbertsons / SafewayOperations & Supply ChainConsultingDrizlyMarketing: Digital MediaTikTokAgenciesTargetGopuffBrick and MortarWalgreensLowesMergersFood DeliveryESG and CSREconomyStore LocationQ CommerceResults & InvestmentCVSBig DataBest BuyAmazonTechnology & InnovationMars Inc. 0 Saving Bookmark this article Bookmarked 4
Channel: Specialty & Other Roku sells TVs, soundbars exclusively at Best Buy The electronics retailer’s sales have declined amid an overall drop in the segment. RetailDive March 11, 2023March 11, 2023 < 1 min read Marketing: BroadcastBest BuyDept. Nonfood 0 Saving Bookmark this article Bookmarked
Media & Marketing Roku, Best Buy promise greater CTV precision through retail media pact A new partnership will allow Roku advertisers to target, measure and optimize campaigns based on first-party shopper insights from the retailer. MarketingDive March 10, 2023March 10, 2023 < 1 min read Marketing: Retail MediaMarketing: BroadcastStreamingBest BuyTargetShoppersPartnershipsData & InsightsBig Data 0 Saving Bookmark this article Bookmarked
Channel: Specialty & Other Roku will sell its first company-made smart TVs exclusively at Best Buy Roku said it will sell its first company-made smart TVs exclusively at Best Buy and its website. CNBC March 9, 2023March 9, 2023 < 1 min read Marketing: BroadcastBest Buy 0 Saving Bookmark this article Bookmarked
Trends & External Forces Best Buy and Atrium Health Partner to Provide Enhanced At-Home Hospital Care Best Buy Health will work with Atrium Health to develop new hospital-at-home offerings, helping enable providers to deliver high-quality care while reducing emotional and financial burdens on patients and caregivers. Atrium Health already has a strong position in telemedicine and a well-established hospital-at-home program, combined with a patient population of nearly 3 million people. Atrium […] Retail TouchPoints March 8, 2023March 10, 2023 2 min read Health & WellnessBest BuyTechnology & InnovationPartnershipsAcquisitionResults & InvestmentDept. HBCConsumersOmnichannelMergersOperations & Supply ChainDept. NonfoodEconomyShoppersStrategyUnilever 0 Saving Bookmark this article Bookmarked
Trends & External Forces Best Buy Partners With Atrium Health to Support In-Home Hospital Care Best Buy announced Tuesday it has struck a three-year deal with Atrium Health, an integrated, nonprofit health system part of Advocate Health, to help enable a hospital-at-home program, reports CNBC. Atrium Health is part of Advocate Health, one of the country’s largest healthcare nonprofits. The consumer electronics retailer will sell devices and its Geek Squad will handle […] Kristina Stidham March 8, 2023March 8, 2023 2 min read Health & WellnessBest BuyPartnershipsResults & InvestmentPress ReleaseConsumersTechnology & InnovationExecutivesDept. NonfoodDept. Consumer ElectronicsUnilever 0 Saving Bookmark this article Bookmarked
Trends & External Forces Best Buy will set up in-home hospital care through a new deal with Atrium Health [[“value”:”The retailer is expanding its health-care business as sales of other consumer electronics slow.”]] CNBC March 7, 2023March 7, 2023 < 1 min read Health & WellnessBest BuyDept. NonfoodConsumersDept. Consumer Electronics 0 Saving Bookmark this article Bookmarked
Media & Marketing Dot Com Bomb: The Sequel? with Special Guest Daniel McCarthy This week we take on the question of whether we are on the cusp of a retail disruptor apocalypse, with the help of return guest Daniel McCarthy, Assistant Professor of Marketing at Emory University’s Goizueta School of Business and leading expert on customer-based corporate valuation. Before Dan joins us we briefly review the similarities between […] Remarkable Retail Podcast March 7, 2023March 7, 2023 3 min read ShoppersMarketing: SocialTechnology & InnovationIndustry Conferences and EventsPodcastsInternational - North AmericaData & InsightsWarby ParkerTwitterDept. GroceryAmazonAcquisitionWalmartBest BuyBOPISConsultingDeliveryEconomyHoliday & EventsTargetResults & Investment 0 Saving Bookmark this article Bookmarked
Technology & Innovation Best Buy Shutters Up to 30 Larger Stores as it Shifts Omnichannel Operating Model Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year. The retailer plans to invest $200 million in capital expenditures for both […] Retail TouchPoints March 4, 2023March 4, 2023 2 min read Technology & InnovationOmnichannelBest BuyBrick and MortarAssociatesShoppersResults & InvestmentPredictions and ForecastsEconomyConsumersTrends: TechBOPISExecutivesStore LocationStrategyAmazon 0 Saving Bookmark this article Bookmarked
Stores & Formats Best Buy to close as many as 30 stores this year The electronics retailer is also remodeling stores to its experiential format and opening 10 outlets. RetailDive March 2, 2023March 5, 2023 < 1 min read Brick and MortarBest BuyDept. Nonfood 0 Saving Bookmark this article Bookmarked
Channel: Mass Channel: Grocery - Natural Channel: Mass Channel: Specialty & Other Department & Category Department: Consumer Durables Department: Nonfood Corporate Strategy Media & Marketing Shopper & Customer Trends & External Forces Merchandising Stores & Formats Target Leapfrogs Walmart For Upscale Grocery Approach Bloomberg has a story about how “a slew of retailers are beefing up their grocery investments to lure in consumers cutting back on non-essentials like clothing and electronics. But as they lay out plans to improve their food offerings and supply chains, the big question is how does one compete with the mighty Walmart Inc. on […] Written by MorningNewsBeat June 8, 2023June 8, 2023 Saving Bookmark this article Bookmarked
Department: Beverage CPG: Adult Beverage CPG: Beverage CPG: Food CPG: Food & Bev CPG: HBC Channel: Ecommerce & Digital Channel: Restaurants Department & Category Department: Adult Beverage Department: Beverage Department: Food Department: HBC Department: Nonfood Corporate Strategy Corporate Finance Corporate Purpose ESG Media & Marketing Agencies & Vendors Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Merchandising Operations & Supply Chain Circana reveals 2022 New Product Pacesetters CHICAGO – Circana, formerly IRI and The NPD Group, has released its 2022 New Product Pacesetters, the 28th annual report revealing the top new product launches across food and beverage and nonfood sectors. The report illustrates the enduring power of CPG innovation, revealing that consumer spending on new product offerings remained elevated last year despite challenges […] Written by MMR June 8, 2023June 8, 2023 Saving Bookmark this article Bookmarked
Channel: Mass Channel: Mass Acquisitions, Divestitures & Mergers Media & Marketing Retailer Media Shopper & Customer Trends & External Forces Owned Brands (Private Label) Walmart Upgrades Its Digital Ad Network From Advertising Age: “Walmart Connect, which has made huge gains in recent years through digital advertising, is testing ways to bolster in-store pieces of its retail media network. “For the first time, Walmart Connect is selling ads on its revamped in-store radio network and integrating sampling programs with online offerings. While aspects of Walmart Connect’s […] Written by MorningNewsBeat June 7, 2023June 8, 2023 Saving Bookmark this article Bookmarked
Channel: Grocery Trends & External Forces Stores & Formats H-E-B expands its discount format Several years after opening its last Joe V’s location, H-E-B is reigniting the banner with two locations set to open in Dallas by 2025. Dive Brief: H-E-B announced Tuesday it is opening two Joe V’s Smart Shop by H-E-B stores in Dallas, marking the first time the grocer’s discount format will appear outside of the Houston area. […] Written by Grocery Dive June 7, 2023June 8, 2023 Saving Bookmark this article Bookmarked
Retailer Media ESG Media & Marketing Retailer Media Shopper & Customer Operations & Supply Chain Giant Eagle launches in-house retail media network Leap The platform leverages the chain’s loyalty program, bringing personalized ads to shoppers in-store, in-app, on social media and elsewhere, said Damian Scott, who heads up the grocer’s retail media and front-end digital operations. Dive Brief: Giant Eagle announced on Wednesday the debut of Leap Media Group, an in-house retail media arm that leverages the regional […] Written by Grocery Dive June 7, 2023June 8, 2023 Saving Bookmark this article Bookmarked