Technology & Innovation

Articles about technology and innovation in retail.

  1. Department: Nonfood

Humanize the Brand

There’s an aphorism I heard somewhere that “brands want to be human and humans want to be brands.” I’ve always found it funny when brand teams try to engineer sounding “human”. It can be like manufacturing “authenticity.” It’s often easy to see through it. But it’s particularly funny to me in the age of AI, […]
4 min read
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  1. Technology & Innovation

Circle K announces roll out of Quorso Intelligent Management Platform across its European stores

Circle K is deploying Quorso Intelligent Management Platform technology across 12 European countries in 11 different languages. “We are thrilled to be collaborating with Circle K to bring simpler, more effective operations to their teams,” says Julian Mills, CEO at Quorso. “Our partnership with them has broadened our ability to work on an international scale […]
2 min read
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  1. Technology & Innovation

The Future of the Medical Devices Market: Trends, Growth, and Innovations

The medical device industry stands at the forefront of healthcare innovation, playing a critical role in diagnosing, monitoring, and treating a wide array of medical conditions. From wearable health trackers and diagnostic imaging systems to surgical robots and life-saving implants, medical devices are transforming the way healthcare is delivered around the world.
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  1. Technology & Innovation

Retail Leadership With Sam’s Club SVP eCommerce Greg Pulsifer

In this episode, the CPG Guys are joined by Greg Pulsifer, SVP of eCommerce at Sam’s Club, the club format division of Walmart. Find Greg on LinkedIn at: https://www.linkedin.com/in/gregpulsifer/Find Sam’s Club on LinkedIn at: https://www.linkedin.com/company/sam’s-club/Find Sam’s Club online at: https://corporate.walmart.com/about/samsclub/sams-club-suppliers? Greg answers these questions: Tell us about you the person? Take us through your career […]
2 min read
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  1. Department: Beverage

Mix & Match for Meal Sales Success: How Self-Pour Tech and Consumer-Centric Innovation Are Changing the Food & Beverage Game

  As dining trends continue to evolve, one thing is clear—flexibility, personalization, and convenience are leading the charge. In today’s hybrid world of foodservice, where snacking is replacing meals and beverage programs can make or break profitability, the 2024 Self-Pour Impact Report from PourMyBev shines a spotlight on how next-gen beverage tech is driving serious […]
4 min read
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  1. Corporate Finance

Franchise Group Sells Vitamin Shoppe to Private Equity Firms

The Vitamin Shoppe has been sold to Kingswood Capital Management and Performance Investment Partners in a deal that Bloomberg Law has valued at $193.5 million. The acquisition of the health and supplements retailer, which operates more than 650 stores, is expected to close later in Q2 2025. In November 2024 Vitamin Shoppe’s parent company Franchise […]
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  1. Operations & Supply Chain

Mattress Firm Adopts AI-Powered Inventory, Forecasting and Supply Chain Solution

Mattress Firm has selected Invent.ai to provide AI-driven inventory solutions for demand forecasting, store and DC replenishment and merchandise financial planning (MFP). The move is designed to improve both the retailer’s supply chain operations and strategic planning for its 2,200+ stores. “We were impressed with expected ROI modeling and accelerated time to value,” said Deborah […]
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  1. Channel: Ecommerce & Digital

Ocado CEO Tim Steiner slips into hot seat at online retailer’s technology division Ocado Solutions

Ocado Group reports that CEO Tim Steiner will temporarily lead Ocado Solutions, the company’s technology sub-unit. The move comes as current boss, John Martin, steps down after 18 months in the role, having taken over in 2023 from Luke Jensen. James Matthews, the current CEO at Ocado Technology, will also become Deputy CEO of the […]
4 min read
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  1. International

Toys ‘R’ Us Partners with Ripley for South America Debut

Toys ‘R’ Us, which already has established brick-and-mortar presences in Mexico, Central America and the Caribbean, is venturing even further south for its next debut. Parent company WHP Global has partnered with leading South American retailer Ripley to bring Toys ‘R’ Us to Peru and Chile via shop-in-shops at Ripley department stores. The first location […]
2 min read
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  1. Data & Insights

1Q25 Software PM Chartbook

Access the 1Q25 Software PM Chartbook A concise yet comprehensive resource featuring over 30+ slides of charts, tables, and insights on key trends and performance drivers across our Software tickers. This streamlined resource provides a quick, high-level read while capturing the essential data and bigger-picture insights you need. Inside the Chartbook: SMB Macro Concerns; March […]
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  1. Technology & Innovation

L’Oréal taps Google’s generative AI tools for content creation

​[[{“value”:” Dive Brief While the company uses the technology to speed its creative process, L’Oréal said it would not create images of people for marketing campaigns. Published April 17, 2025 L’Oreal signage. The company is using generative AI for marketing across multiple of its brands. David Becker / Stringer via Getty Images “}]] 
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  1. Data & Insights

What troubles shoppers when searching online

​[[“value”:” This audio is auto-generated. Please let us know if you have feedback. All areas of a product’s description have the power to turn a viewer into a shopper. This includes, but is not limited to, product photos, videos, product descriptions, size and dimensions, reviews and color. “In this new world that we live in, […]
2 min read
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  1. Technology & Innovation

Spur raises $4.5 million from various investors to build out agentic AI solution for online retailers

Spur, which provides e-commerce retailers and travel booking platforms with AI powered quality testing that emulates real consumer shopping behaviour, has secured $4.5 million from investors including First Round, Pear VC, Neo, Conviction, Liquid2Ventures, and Predictive Venture Partners. This takes the total raised to date to $4.625 million. Other notable angel investors in the round […]
3 min read
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  1. Channel: Mass

Walmart Leverages Geospatial Tech to Expand Delivery to 12 Million New Households

Walmart has deployed geospatial technology to create a data science model that divides geographic areas into precise hexagonal grids, with the goal of optimizing delivery zones for greater efficiency. Redefining how it maps delivery areas has allowed Walmart to expand its reach to 12 million additional households across the U.S., increasing consumer access to same-day […]
2 min read
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  1. Data & Insights

The AI Advantage: When and Where to Apply It in Your Patient Support Program

Today’s guest post comes from William Grambley, Chief Product Officer at AssistRx.   William discusses four specific uses cases for how AI can create efficiencies and improve patient support programs for both healthcare providers and patients. He provides three considerations that life sciences organizations should evaluate when adopting AI in their patient support programs.   To […]
2 min read
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  1. Department & Category

The Rise of the Grocerant: How Convenience Stores Are Outsmarting Legacy Chain Restaurants Where Have Fast-Food Diners Gone? Not home—but to the neighborhood convenience store.

  The foodservice landscape is shifting, and convenience stores (C-stores) are rapidly transforming from quick fuel stops into legitimate food destinations. They’re capturing a growing share of consumer dollars, satisfying cravings for variety, value, and ease—at a pace legacy chain restaurants simply can’t match. According to the National Association of Convenience Stores (NACS), foodservice accounted […]
4 min read
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  1. Operations & Supply Chain

Stanley Tucci Returns To Italy

After a couple of seasons on CNN, actor-writer Stanley Tucci is bringing his acclaimed travel series to the National Geographic channel, which can be found on Disney+. Renamed “Tucci In Italy,” the five-part series “follows Tucci across Italy’s stunning landscapes as he explores the deep connections between food, culture and history. More than a travelogue, […]
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  1. Department: Food

Your Views:  “Differentiated in a Sea of Retail Sameness”

MNB reader Bob Wheatley weighed in on a piece I wrote about the importance of supermarkets actually emphasizing food: Was in an exploratory meeting at one time with the newly appointed CEO of a higher quality grocery chain, talking about strategies to build their brand and business. We were of like minds about the mindset […]
5 min read
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  1. Technology & Innovation

Parcel lockers big hitter InPost lays claim to a bold leap forward in the UK market as it buys Yodel

Polish parcel locker company InPost has announced the acquisition of Yodel, a UK-based parcel delivery firm. It will buy 95.5% of Yodel parent Judge Logistics’ share capital, with PayPoint retaining a minority stake of 4.5%. The deal will see InPost UK’s market share increase to about 8%, with 10,000 automated parcel machines and more than […]
3 min read
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  1. Data & Insights

Want to Drive Success in 2025? You Need to Diversify Your Social Campaign Creatives

Success in digital advertising doesn’t happen overnight. Instead, it’s the result of thoughtful planning and strategic creativity. With 87% of shoppers saying social media influences their purchase decisions, it’s more important than ever to ensure your campaigns are hitting the mark. Rather than reactively thinking of creative shifts as last-minute adjustments, it’s never too late […]
3 min read
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  1. Data & Insights

Snowfire AI Emerges from Stealth; Announces Cybersecurity Maverick Greg Genung as CEO and Founder to Redefine Decision Intelligence with Adaptive AI Platform

Source: Snowfire AI (EZ Newswire) AUSTIN, TX — Snowfire AI, an emerging leader in artificial intelligence for executive decision-making, today announced Greg Genung as its founder and CEO following a $2.3 million pre-seed funding round from U.S.-based angel investors. Genung will guide Snowfire AI’s goal to empower global business leaders with cutting-edge AI technology. With […]
2 min read
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  1. Technology & Innovation

Industry experts respond to research showing declining single-use vape usage

The use of disposable vapes has declined sharply in the UK ahead of the ban coming into force on 1 June, according to research by University College London (UCL). According to the study, among 16 to 24-year-olds, the proportion mainly using disposable devices has fallen… This story continues at Industry experts respond to research showing […]
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  1. Stores & Formats

Coca-Cola highlights role of convenience stores as it celebrates 125th GB anniversary

Britain’s high streets may be suffering amid the cost-of-living crisis, but according to new research released today (16 April), its ‘corner shops’ are enjoying a resurgence – with nearly a quarter of consumers (23%) depending on them more than any other retail outlet. The research… This story continues at Coca-Cola highlights role of convenience stores […]
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  1. Associates & Employees

Western Union Launches Media Network, Seeks to Monetize 15 Million U.S. Customers

Western Union has created a media network business and partnered with sell-side advertising company Magnite, which will provide the financial services company with the technology needed to buy media as an advertiser as well as monetize its owned media. The Western Union Media Network will leverage the Magnite ClearLine solution, which puts clients in control […]
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Editor’s Choice

  1. Channel: Drug
  2. Department: HBC
  3. Acquisitions, Divestitures & Mergers
  4. Corporate Strategy
  5. Corporate Finance
  6. Media & Marketing
  7. Retailer Media
  8. Retail Ecosystem
  9. Shopper & Customer
  10. Trends & External Forces
  11. Retail Operations
  12. Associates & Employees
  13. Stores & Formats

Walgreens Agrees to $10B Sycamore Partners Acquisition

Walgreens Boots Alliance (WBA) has finalized a deal with private equity firm Sycamore Partners to take the company private after being in the stock market for nearly 100 years. Sycamore will pay $11.45 per share in cash for the Walgreens business, according to a company announcement. Shareholders can receive up to $3 more per share […]
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