Technology & Innovation

Articles about technology and innovation in retail.

  1. Channel: Dollar/Value

DG posts higher sales and earnings

GOODLETTSVILLE, Tenn. – Dollar General Corp. today said net sales increased 6.8% in its first quarter. Same-store sales were up 1.6%. Operating profit declined slightly, to $740.9 million, and diluted earnings per share declined 2.9% to $2.34 as the retailer confronted a macroeconomic environment that was “more challenging than expected,” according to Jeff Owen, Dollar […]
3 min read
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  1. Data & Insights

Walmart makes waste reduction move as it eyes more sustainable omnichannel fulfilment network

Walmart is adopting new measures designed to reduce the amount of packaging waste associated with online orders. This includes moving from plastic to recyclable paper mailers, right-sizing cardboard box packaging, giving customers the option to consolidate shipping on e-commerce orders, opting out of single-use plastic bags for online pickup orders and last mile delivery efficiencies […]
2 min read
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  1. Technology & Innovation

Amazon Adopting AI To Automate Warehouse Processes

The Wall Street Journal this morning reports that Amazon is using artificial intelligence (AI) tools “across a dozen of its largest warehouses to screen items for damage before orders are shipped to customers.” According to the story, the technology is expected “to cut the number of damaged items sent out, speed up picking and packing, […]
< 1 min read
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  1. Shopper & Customer

What is market intelligence and how is it used?

If market intelligence feels like one of those buzzwords you should know the ins and outs of but don’t, you’ve come to the right place. In this blog, we’ll run you through a definition of market intelligence, why it’s important, what it’s used for, and an example of how it helped a brand develop a […]
4 min read
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  1. Technology & Innovation

Walmart uses AI to inform its security analysts

Walmart has used artificial intelligence technology to find patterns and make sense of the trillions of pieces of data it generates every year. “There’s scale, and then there’s Walmart scale,” said Rob Duhart, Walmart’s deputy chief information security officer. Walmart, which has developed some AI tools in-house, is also looking at generative AI systems to… […]
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  1. Technology & Innovation

Walmart making its fulfillment network more sustainable

BENTONVILLE, Ark. – Walmart has announced new measures designed to make its online orders more sustainable. Recognizing that its customers have hundreds of millions of packages shipped from Walmart each year, the retailer said Thursday that it is making it easier for customers to reduce plastic waste, for example. Moving forward, nearly all orders shipped […]
3 min read
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  1. Media & Marketing

Content Marketing Strategy Framework: Everything you should know

If your job is somehow related to the Ecommerce field, It is almost impossible to not hear the famous quote : Content is king. Bill Gates We can assume that this quote is the primary pillar of “Content Marketing” popularity in this era. Content marketing is an effective way to reach, engage and convert a […]
12 min read
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  1. Technology & Innovation

Six Flags preps first amusement park micro market launch featuring Amazon Just Walk Out technology

Six Flags is set to become the first theme park operator to pilot Amazon’s Just Walk Out technology, with the aim of reducing wait times for customers wanting to purchase food and drinks. It will soft launch the tech at its theme park in New Jersey on 1st June. A similar roll-out is planned later […]
2 min read
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  1. Retail Operations

Ingka Group boosts Ikea omnichannel credentials as it snaps up supply chain technology provider Made4net

Ingka Investments, the investment arm of Ingka Group (the largest owner and operator of Ikea stores in 31 countries) has acquired Made4net, a US-based supply chain software solution provider. Financial terms of the deal were not disclosed. It says that the move will increase the capacity needed for a successful end-to-end customer offering, making it […]
2 min read
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  1. Technology & Innovation

Wearable safety technology is making workplaces safer

Wearable technology has made waves in health and fitness, enabling everything from more personalised fitness training to doctors monitoring their patients remotely. Now wearable tech is helping to make improvements to workplace safety, with several trends helping to improve safety and reduce serious incidents. Wearable safety devices include a range of products that use tech […]
3 min read
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  1. Technology & Innovation

The Innovation Conversation:  Travels With Tom

The continuing goal of “The Innovation Conversation” is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory … and one that Tom Furphy – a former Amazon executive who led the team that developed Amazon Fresh, and currently CEO and Managing […]
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  1. Associates & Employees

More Than 1,700 Amazon Employees Plan Walkout Today

From the Seattle Times: “More than 1,700 Amazon employees have pledged to walk off the job on Wednesday, demanding more flexibility with remote work and more attention on Amazon’s climate impact. “Of the 1,726 employees who had signed on to participate by Tuesday afternoon, about 830 plan to physically walk out of offices in Amazon’s […]
3 min read
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  1. Data & Insights

A Different Angle On The Mean (?) Streets of American’s Cities

We’ve spent a lot of time here on MNB talking about America’s troubled cities, and the impact that urban issues – especially vandalism and theft – are having on retailers. But in the last couple of days, there have been a number of stories examining the issue from a different point of view. •  The […]
4 min read
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  1. Shopper & Customer

Q&A with Top Event Producer: Lessons from the Buzziest Media Activations

Crystal Anderson got her start in events during her time at Tough Mudder and went on to help produce some of the most frequently cited experiential activations in the retail industry: The Museum of Ice Cream and 29Rooms. These “selfie factories” were consumers’ “first foray into people stepping out from behind their phones and being […]
3 min read
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  1. Technology & Innovation

OpenAI CEO among tech leaders saying AI poses an existential risk to humanity

OpenAI CEO Sam Altman is among over 350 technology industry executives and researchers who have signed a one-sentence statement released by the nonprofit Center for AI Safety. “Mitigating the risk of extinction from AI should be a global priority alongside other societal-scale risks such as pandemics and nuclear war,” the statement reads.
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  1. Media & Marketing

The Future of Retail: Rethinking Digital Signage to Improve the In-Store Experience

Expectations are never-ending in the retail industry. They’re also ever-changing — even more so in light of recent events. People have different mindsets when entering a brick-and-mortar store. Some people are certainly cautious about in-person interactions, so they’re often in the store for a specific reason. Others might have just stopped in out of happenstance, […]
4 min read
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  1. Data & Insights

The Future of Retail Media is Digital and Omnichannel

If one were to dig deep enough into the Library of Congress’s old audiovisual vaults, one would find a wealth of content from the 1950s and 60s about the ‘home,’ ‘city’ or even ‘highways’ of the future. For all of the myriad social problems of that period, it was also a period of intense economic […]
5 min read
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  1. Channel: Dollar/Value

Aldi UK teams with Polytag to gain access to real-time packaging lifecycle information

Aldi UK has partnered with recycling technology company Polytag. It will trial the deployment of Polytag’s invisible UV tags onto its packaging, starting from July. With the company’s unique readers installed at the Biffa Teeside recycling centre, Aldi will get insights on the quantity of its packaging that is actually recycled and be able to […]
2 min read
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  1. Channel: Restaurants

What’s more Important Food or Technology for Restaurants Today

  At the intersection of meals, menu’s, food sold, and food marketing restaurants are increasingly being pressured by customers to eliminate all pain points that may slow down service or hamper ordering the family’s meal. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® “if your restaurant looks more like yesterday than […]
3 min read
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  1. Media & Marketing

Digital Advertising On The Go with Uber Advertising’s Dr. Mark Grether

The CPG Guys are joined in this episode by Dr. Mark Grether, VP & General Manager of Uber Advertising which includes all offerings to help merchants, brands, and other advertisers to reach its highly engaged user base across Mobility and Delivery in 32 markets. Follow Dr. Mark Grether on LinkedIn at: https://www.linkedin.com/in/dgrether/Follow Uber on LinkedIn […]
2 min read
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  1. Department & Category

Marks and Spencer blasted by elderly customers as it goes cashless in automated cafes

Marks and Spencer has come under fire from disgruntled elderly customers after closing traditional counters in eight digital cafes, including at two of the retailer’s megastores. With orders placed via touchscreens, staff are now focused on making food and drinks rather than taking orders, with customers alerted when their order is ready. Elderly shoppers have […]
2 min read
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  1. Shopper & Customer

How Personalization Increases Customer Loyalty (and Sales)

As the economic climate becomes increasingly volatile, more focus has been placed on the consumer. Customers are what keep brands afloat and their behavior can make or break a business. This has always been true, but as we continue to face more uncertainty, many companies are starting to shift their strategies to place more of […]
2 min read
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  1. Data & Insights

Next-Gen DTC: 4 Tips for the New DTC Growth Journey

It’s been more than a decade since the direct-to-consumer (DTC) business model forever changed the world of consumer brands. With an iconic cohort of industry disruptors, including Warby Parker, Casper, and Harry’s, the model paved the way for an explosion of businesses built upon direct and authentic relationships with their customers and, in some cases, […]
4 min read
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  1. Department: Consumer Durables

Going Green: How Brands Can Grow Revenue While Saving the Planet

Consumers have become incredibly knowledgeable when it comes to the ways in which companies operate — from technical matters like data usage and privacy to societal issues like diversity, equity and inclusion. In turn, we’ve seen decision making not only become more complex, but also more directly related to individual values and moral standards. And while […]
3 min read
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  1. Shopper & Customer

Doing damage control: How to deal with a reputation crisis

According to actor Keith David, “publicity is publicity, controversy and all that, it’s all good”. Most marketers and business leaders would probably disagree.  A lot of us like hearing about controversy, but we don’t necessarily want to be associated with it. If the news blacklisted our favorite clothing line, chances are we’d be less keen […]
6 min read
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  1. Data & Insights

Talk data to me, LinkedIn: trust, authenticity, and data-led decisions  

In this series, Talk data to me, we chat with leaders from the world’s biggest brands and agencies about how they’re using insights to drive their business strategies. We caught up with Anne-Sophie Pereira De Sá, strategic insights analyst at LinkedIn in the EMEA region, to get her thoughts on the attention economy, the rise […]
3 min read
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Editor’s Choice

  1. Shopper & Customer
  2. Channel: Ecommerce & Digital
  3. Media & Marketing
  4. Shopper & Customer
  5. Trends & External Forces

Instacart piloting ‘favorite shopper’ feature

The feature, which allows consumers to single out their preferred in-store shoppers to fulfill future orders, will roll out in the coming weeks among select users. Dive Brief: Instacart said in a Tuesday blog it will pilot a feature for customers that lets them select their favorite personal shoppers to fulfill online orders. Select customers and personal shoppers […]
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Courtesy of Albertsons
  1. Stores & Formats
  2. Merchandising
  3. Owned Brands (Private Label)
  4. Stores & Formats

Albertsons gives its Signature private brands a single identity

The grocer is bringing its Signature Farms, Signature Care and Signature Cafe private labels under its flagship Signature Select brand and has launched a new advertising campaign to promote the expanded product line. Dive Brief: Albertsons announced Wednesday it is bringing its Signature Farms, Signature Care and Signature Cafe private label products under its flagship Signature Select […]
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  1. Associates & Employees
  2. Department: Nonfood
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees

More Than 1,700 Amazon Employees Plan Walkout Today

From the Seattle Times: “More than 1,700 Amazon employees have pledged to walk off the job on Wednesday, demanding more flexibility with remote work and more attention on Amazon’s climate impact. “Of the 1,726 employees who had signed on to participate by Tuesday afternoon, about 830 plan to physically walk out of offices in Amazon’s […]
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  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Department & Category
  4. Department: Food
  5. Data & Insights
  6. Technology & Innovation

Instacart begins nationwide rollout of ChatGPT search tool

The tool allows customers to find products as well as recipes, food prep tips and more using “natural language” instead of keyword-based searches. Dive Brief: Instacart announced Wednesday it has begun the rollout of an artificial intelligence powered search tool that leverages ChatGPT called Ask Instacart. The company said the new capability will scale to all […]
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