Technology & Innovation

Articles about technology and innovation in retail.

  1. Retailer Media
“No marketer, whether it’s outside retail media or within retail media, should take numbers for granted. The rules of the game will always be that a publisher is selling ROI [return on investment], and the advertiser who has to pay the bills needs to double check this and get a sense for where he or […]
  1. Channel: Convenience
  In recent years, convenience stores have taken a major turn, transforming into food-focused retail hubs that serve as serious competitors to restaurants. Brands like 7-Eleven, Circle K, Sheetz, and Wawa have pioneered this shift, leveraging food sales to drive customer frequency, top-line growth, and profitability. This change is part of a broader industry trend […]
  1. Media & Marketing
When personalization works, it feels seamless. But when it misses—like receiving offers for products you’ve already bought or irrelevant recommendations—it creates a disconnect. Personalization is incredibly powerful when done right, yet many retail businesses today are falling short. In a 2024 study, Deloitte found that 80% of consumers prefer brands that offer personalized experiences, and […]
  1. Data & Insights
​[[“value”:” Imagine a shopper browsing their favorite store. The shelves are well-stocked, the checkout lines are short and everything feels seamless. Behind the scenes, there’s a silent orchestra of technology managing inventory levels, monitoring customer traffic flows, collecting online orders and ensuring it all runs smoothly and securely. This is the future of retail, where […]
  1. Technology & Innovation
Sorry that it’s been a while since I last posted. But I have a good excuse. Frans Riemersma and I have been deep in research on what’s happening in martech for the year ahead — a big part of which has been sorting through much fact vs. fiction with generative AI. What’s the deal with […]
  1. Shopper & Customer
Consumers want their retailers to become as ethical as possible, according to new research. A study by product intelligence platform Vypr indicates that eco-consciousness means that consumers now want a greater commitment to cutting food waste, refilling stations, sustainable packaging, and partnering with social purpose… This story continues at Ethics boost business, finds study Or […]
  1. Retailer Media
The CPG Guys are joined in this episode by Mark Baum, Chief Collaboration Officer at the Food Marketing Institute and Liz Buchanan, North America President of NielsenIQ. FMI & NielsenIQ are collectively performing a joint research along with Thinkblue LLC – a consulting powerhouse that includes our co-host Sri, on the latest in retail media. […]
  1. Shopper & Customer
The Autumn 2024 Budget: what it means for consumers The Autumn 2024 Budget was historic for a number of reasons. Rachel Reeves’ statement was the first delivered by a Labour Chancellor in 14 years, and the first ever by a female Chancellor. Most pressingly, though, the Budget delivered one of the largest tax rises in […]
  1. Channel: Restaurants
Following a Q4 that its new Chairman and CEO Brian Niccol termed “very disappointing,” Starbucks will make a number of changes designed to improve both the customer and associate experience at its cafés. The retailer is seeking to reclaim its designation as a “third place,” one where customers can linger if they want, by bringing […]
  1. Technology & Innovation
New York, NY — Repeat founders Nikhil Sethi and Garrett Ullom have raised $2.6 million for Workgrounds, a startup solving hotel room block management for group bookings. Workgrounds already has clientele from fast-growing companies, including SeatGeek, RevenueCat, and Yieldmo, as demand for the product soars. Investors in this pre-seed funding round include Oceans Ventures, Hannah […]
  1. Media & Marketing
In the ongoing quest to reduce industrial environmental impacts, the green solvents market has emerged as a critical element in promoting sustainable and eco-friendly practices. These solvents, derived primarily from renewable resources, are environmentally safer alternatives to traditional, petroleum-based solvents. As industries worldwide aim for greener solutions, the green solvents market is growing rapidly and […]
  1. Holiday & Events
One Stop has announced it’s exciting 2024 Christmas campaign, which gives customers a chance to win weekly prizes including “a high-end tech bundle”. From today until Tuesday 31 December 2024, customers can take part in One Stop’s Scratch to Win weekly advent online game and also… This story continues at One Stop Christmas campaign offers weekly […]
  1. Technology & Innovation
Jisp, the retail technology company, is set to launch its ‘Jispmas’ seasonal campaign to drive additional sales for its brand and retailer partners, and special savings on a range of products for its shoppers. Jisp introduced its Jispmas campaign two years ago and it proved… This story continues at Jisp to launch 2024 ‘Jispmas’ promotional […]
  1. Shopper & Customer
We see the ads everywhere: Ozempic. WeGovy. Rybelsus. Mounjaro. They are on our televisions. Filling up our social media feeds. In Super Bowl spots. Relative newcomers like Ro and Hers – low cost versions from the two telemedicine giants – are plastered on billboards and ads in the trains I take regularly in NYC. Even […]
  1. Retail Ecosystem
David’s Bridal has introduced Adored by David’s, a resale program that will be managed by Arrive Recommerce. Secondhand wedding, bridesmaid and special occasion dresses, along with accessories, will be available through a curated, dedicated online storefront at 40% to 50% savings. Arrive Recommerce will be responsible for receiving and inspecting inventory, assigning value and shipping […]
  1. Technology & Innovation
The CPGGUYS are joined in this episode by Gabriel Dillon,  bringing you the ongoing value proposition of contentful. He is the Principal, Strategic Alliance Manager, and is back at Contentful after a stint and ninetailed, bringing his expertise in personalization and testing to the world’s largest composable content ecosystem. Before this, he led partnerships at […]
  1. Data & Insights
London, United Kingdom — Haiper, the AI platform for visual content creation, this week launched its new Haiper 2.0 model, to help users generate hyper-realistic videos and images faster than ever before, setting a new industry standard for quality. Haiper 2.0 utilises a proprietary combination of transformer-based models and diffusion techniques, significantly enhancing the quality, […]
  1. Trends & External Forces
Introduction: The growing need for safe, dependable wound care and surgical solutions has fueled the steady rise of the global medical tapes market. With the aging of the world’s population and the advancement of healthcare standards, medical tapes are becoming increasingly important in the healthcare industry. They are used for wound dressings, IV line security, […]
  1. Shopper & Customer
The 2024 holiday shopping season presents a complex landscape for consumer electronics, with overall tech spending intentions reaching a four-year high despite significant demographic variations and economic concerns. The shopping season will be more condensed around the core Black Friday to Christmas Eve period than we’ve seen in a while, and consumers will be very […]
  1. Data & Insights
In this series, Talk data to me, we chat with leaders from the world’s biggest brands and agencies about how they’re using insights to drive their business strategies. We caught up with Dominique Batiste, Senior Group Manager of Market Research at Eventbrite, to get her thoughts on privacy, experiences, and personalization. Tell us a bit […]
  1. Data & Insights
The American media day starts early, ends late and involves a lot of choice in what to watch, listen to and read. Audio accounts for nearly 20% of daily time; in Q3 2024 that translated to 3 hours and 57 minutes of daily1 listening across both ad-supported and ad-free platforms like radio, podcasts, streaming music […]

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  1. Media & Marketing
  2. Channel: Mass
  3. Department: Consumer Durables
  4. Acquisitions, Divestitures & Mergers
  5. Corporate Strategy
  6. Media & Marketing
  7. Agencies & Vendors
  8. Data & Insights
  9. Shopper & Customer
  10. Technology & Innovation
  11. Trends & External Forces
  12. Retail Operations
  13. Merchandising
  14. Stores & Formats
When personalization works, it feels seamless. But when it misses—like receiving offers for products you’ve already bought or irrelevant recommendations—it creates a disconnect. Personalization is incredibly powerful when done right, yet many retail businesses today are falling short. In a 2024 study, Deloitte found that 80% of consumers prefer brands that offer personalized experiences, and […]
  1. Trends & External Forces
  2. Department & Category
  3. Corporate Finance
  4. Trends & External Forces
Mike Tyson’s latest KO move comes in the form of an investment in a plant-based QSR. In a press release on GlobeNewswire, through Carma HoldCo, Mike Tyson announced a strategic investment in Mr. Charlie’s Told Me So (TMS), a pioneering plant-based quick-service restaurant (QSR). This move comes as the plant-based food market is projected to exceed […]
  1. Retailer Media
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Retailer Media
  5. Agencies & Vendors
  6. Retail Ecosystem
  7. Data & Insights
  8. Technology & Innovation
  9. Trends & External Forces
The CPG Guys are joined in this episode by Mark Baum, Chief Collaboration Officer at the Food Marketing Institute and Liz Buchanan, North America President of NielsenIQ. FMI & NielsenIQ are collectively performing a joint research along with Thinkblue LLC – a consulting powerhouse that includes our co-host Sri, on the latest in retail media. […]

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