Technology & Innovation

Articles about technology and innovation in retail.

  1. Media & Marketing

Building an Adult Beverage Challenger Brand with Flying Embers’ Ben Galvin

The CPGGUYS are joined in this episode by Ben Galvin, VP of Sales, National Accounts at Flying Embers, a hand-crafted, alcohol beverage brand based in Ventura, California that develops great-tasting botanical brews with functional benefits.  Follow Ben Galvin on LinkedIn at: https://www.linkedin.com/in/ben-galvin-a62aa35/Follow Flying Embers on LinkedIn at: https://www.linkedin.com/company/flying-embers/Follow Flying Embers online at:https://www.flyingembers.com/  Ben  answers these […]
2 min read
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  1. Channel: Restaurants

Restaurants Get Ready As Customers Are on Their Way

  It looks as if this is going to be one of the best holiday seasons for the restaurant sector, and that is simply good news according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Yes, consumers are choosing restaurants this holiday season, according to a new National Restaurant Association survey showing two-thirds (63 […]
3 min read
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  1. Corporate Strategy

Michelle Gass to Take the Reins at Levi’s when CEO Chip Bergh Retires in 2024

Current Levi Strauss & Co. President Michelle Gass will succeed CEO Chip Bergh when he retires next year, the company’s board of directors has announced. Gass will formally take the reins on Jan. 29, 2024, a few months prior to Bergh’s departure, which is scheduled for April 26, 2024. Bergh has been elected as Executive […]
3 min read
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  1. Data & Insights

Friday Eye-Opener:  The AI That Shot Liberty Valance

by Kevin Coupe There was nothing artificial this week about the indignation and alarm that arose after it was announced that Calm – a popular sleep and meditation app – now is offering a new bedtime story – read by an AI-created version of actor Jimmy Stewart. Stewart – who was a major Hollywood star […]
2 min read
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  1. Technology & Innovation

Transforming Medication Access with the Next Generation of Patient Support Services

Today’s guest post comes from Kelly Martin, Vice President of Product Management at CoverMyMeds. Kelly discusses the obstacles that patients face when attempting to access, afford, and adhere to specialty therapies. She describes how CoverMyMeds improves the patient experience by blending technology with human expertise and connection. Click here to learn about CoverMyMed’s next-generation patient […]
2 min read
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  1. Technology & Innovation

From vision to reality: how outsourced development drives results

In an era where technology is the foundation of business growth, Vodworks emerges as a pivotal player in the realm of software and product engineering services. Specialising in consulting, outsourcing, and augmented team solutions, Vodworks is the strategic partner for businesses seeking to navigate and conquer their most complex technical challenges. This article explores how […]
5 min read
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  1. Technology & Innovation

Google’s Gemini Marketing Trick

Google really didn’t have to exaggerate. When the company introduced Gemini this week — its stunning new AI model that beat OpenAI on multiple benchmarks and understands both text and images — it delivered a product that lived up to months of hype. Yet, as the company showed it to the world, it embellished. In […]
4 min read
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  1. Media & Marketing

Are your Customers Happy?

  Chances are if customers come into your restaurant they are happier than if they simply order on-line according to new insights and Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® agrees and wants to share these new insight from Merchant Centric. Remember this term; The Happy Customer Index, based on Merchant Centric’s […]
4 min read
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  1. International

The Weekly Closeout: Claire’s expands into Mexico and Squishmallows collabs with H&M

​[[“value”:” This audio is auto-generated. Please let us know if you have feedback. It’s been another week with far more retail news than there is time in the day. Below, we break down some things you may have missed during the week, and what we’re still thinking about. From Rent the Runway’s decision to restructure […]
5 min read
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  1. Department & Category

Kroger’s new benefits program expands access to affordable food

The tie-up with a healthcare technology company lets Medicare Advantage, Medicaid and other employer benefits program recipients use services at the grocer’s pharmacies as well as buy eligible food and over-the-counter items. 
< 1 min read
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  1. Media & Marketing

5 Behaviors Innovative Leaders Display

Want to inspire others to innovate? Here’s a short excerpt from my book coming in April, The Innovative Leader, on how to do it: People look to their leaders to learn what is acceptable and what is not. They also take cues from how executives spend their time. Your duty as an innovative leader is […]
2 min read
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  1. Technology & Innovation

A Deep Dive into the Next Generation Sequencing Market Landscape

In the ever-evolving landscape of genomics and biotechnology, Next Generation Sequencing (NGS) has emerged as a transformative force. The NGS market has witnessed rapid growth in recent years, unlocking new possibilities in fields like healthcare, agriculture, and personalized medicine. This blog will explore the current state of the Next Generation Sequencing Market, shedding light on […]
< 1 min read
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  1. Shopper & Customer

Q3 E-Grocery Sales Drop 13.5 Percent

The third quarter eGrocery Performance Benchmarking report from Brick Meets Click and sponsored by Mercatus is out, showing that “composite-level sales across 25 U.S. grocery banners dropped 13.5% during a 12-week period ending September 20, 2023, versus the same period last year.” Key findings include: •  “The year-over-year sales decline was driven by a higher […]
2 min read
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  1. Trends & External Forces

New York State Could Ban Noncompete Agreements

From the Wall Street Journal: “A ban on noncompete agreements could soon be coming to New York—potentially with a carve-out for higher earners. “New York Gov. Kathy Hochul is considering whether to sign or veto a bill that would prohibit noncompete agreements, which typically prevent workers from taking a new job or starting a business […]
< 1 min read
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  1. Department: HBC

Your Views:  We All Deserve A Break Today

Lots or response to yesterday’s FaceTime, in which I went to McDonald’s to road test the supposedly new-and-improved burgers that have been seven years in the making. MNB reader Barbara Watters wrote: Love the morning FaceTimes.  Your McDonald’s segment had me remembering my recent Big Mac a few weeks ago.  Blah and bleg.  The flavor […]
10 min read
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  1. Shopper & Customer

The 8 biggest party trends for 2024

Picture this: You’re invited to an event hosted by your male friends in their late twenties. It’s not a birthday party or engagement, or even New Years’. No – it’s a glitter-filled Eurovision party. Passing revelers dressed as ABBA and Conchita Wurst, you sip on non-alcoholic beer and cheers to good times. The winner’s announced, […]
7 min read
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  1. Partnerships & Alt Profit

Unlocking Video Shopping’s Potential: 3 Essential Tips

Video shopping has emerged as an interactive digital experience allowing shoppers to connect with knowledgeable experts in real time. However, brands seeking to capitalize on its potential are realizing that seamlessly executing video shopping poses intricate challenges. In my experience leading retail experience strategy for brands across 10 countries, I’ve seen firsthand the stumbling blocks […]
3 min read
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  1. Shopper & Customer

Maximizing User Experience: 3 Must-Haves for Building a Respected B2B Marketplace

Peer recommendations have been a trusted endorsement for products and services since the earliest days of commerce. However, in the “age of influence,” brands maximize this word-of-mouth endorsement and spread it far and wide through authentic and paid channels. This age-old practice of sharing advice transcends consumer markets. It’s taking hold in the B2B space […]
3 min read
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  1. Shopper & Customer

The Chargebacks That Stole Christmas for Retail Merchants

The peak holiday season usually brings a welcome boost in sales and festive cheer for merchants. Known shopping events such as Black Friday, Cyber Monday, Thanksgiving, and Christmas pique consumer interest and lead to increased customer traffic. But while you might support year-end customer activities with festive purchase options, there’s a potential threat to all […]
4 min read
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  1. Technology & Innovation

Reshaping Holiday Beauty Marketing: Visual Authenticity and the AI Revolution

As the holiday season nears, artificial intelligence is transforming retail marketing in the beauty sector. However, responsible AI usage is crucial to maintaining trust with wary consumers. Our VisualGPS research revealed that in 2023, AI makes 63 percent of Americans very nervous, rising from 53 percent in 2022. So, as AI-generated visual content enters the […]
3 min read
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  1. Trends & External Forces

NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink

The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […]
2 min read
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  1. Technology & Innovation

The Panel Reacts: Google Introduces Gemini, Its Answer To OpenAI’s GPT-4

On Wednesday, Google finally introduced Gemini, its answer to OpenAI’s GPT-4. Gemini will power Google’s Bard chatbot and become available to software developers building generative AI applications. The model is multimodal — meaning it can read and analyze words, shapes, and sounds — and Google shared several impressive demos with reporters yesterday. In one example, […]
2 min read
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Note: Requires ChatGPT Plus
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  1. Trends & External Forces
  2. Channel: Mass
  3. Department: Consumer Durables
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  5. Corporate Strategy
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  7. Partnerships & Alt Profit
  8. Media & Marketing
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  10. Data & Insights
  11. Technology & Innovation
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  13. Stores & Formats

NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink

The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […]
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