AI

Articles on artificial intelligence and machine learning.

  1. Channel: Delivery

Uber Teams With Zipline to Expand Drone Delivery Service

Uber hopes to expand its U.S. delivery business by teaming with drone company Zipline. Starting later this year, Uber Eats customers in the U.S. will get the option of having orders delivered “in minutes” through Zipline’s autonomous drone delivery, Uber said in a Monday (Aug. 17) news release. Uber is also investing in Zipline as […]
2 min read
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  1. Channel: Delivery

Albertsons AI Assistants Drive Immediate 26% Basket Growth Among Early Adopters

Grocery retailer Albertsons Companies found that the customers who begin using its artificial intelligence-powered online shopping experience make larger purchases almost immediately, Jill Pavlovich, senior vice president of digital shopping experiences at Albertsons, told The Wall Street Journal in a report published Monday (Aug. 17). Albertsons has seen the average order value of these customers […]
2 min read
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  1. Corporate Strategy

Higgsfield Raises $400 Million for AI Video Platform

AI video generation platform Higgsfield is now a $5.4 billion company. The company achieved that valuation as it raised $400 million in a Series B funding round, Higgsfield announced Monday (Aug. 17). The startup says it will use the new funding to expand its time and scale its go-to-market efforts as it courts new business customers. “Every business […]
2 min read
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  1. Department: Beverage

The AI Scarlet Letter

This cartoon was partly inspired by the whiplash approach to AI writing at LinkedIn. A few years ago, they indiscriminately pushed AI tools, offering to draft a full post after typing just 30 words. Surprise, surprise, this resulted in a lot of AI slop on the platform. A recent study from Pangram Labs claims that […]
3 min read
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  1. Department: Nonfood

Legal Departments Move From Testing AI to Governing It

For decades, the legal department was one of the last enterprise functions to adopt new technology at scale. The work was too nuanced, the stakes too high, and the profession too cautious. Generative AI changed the pace of experimentation. Agentic AI is changing the pace of deployment, and this week the Prompt Economy turns its […]
3 min read
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  1. CPG & FMCG

Grocer, Who’s Watching the Store When You Should Be Watching the Customer?

  The Grocery Industry Has Become Exceptionally Good at Watching Shelves, Categories and Inventory—and Surprisingly Bad at Watching Where the Customer Is Going You have all heard the old grocery adage: “Stack ’em high and let ’em fly.” For generations, that was grocery retailing in a nutshell. Keep the shelves full, keep the displays attractive, […]
9 min read
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  1. Department: Food

When AI Becomes the Travel Agent, Who Owns the Journey?

Watch more: Monday Conversation With Booking Holdings’ Daniel Marovitz Travel has always had a front door and an operating layer. The front door was the search box, the app or the website. The operating layer was everything the consumer rarely saw: payments, currencies, supplier relationships, fraud controls, compliance, refunds and service. AI is collapsing the […]
6 min read
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  1. Corporate Strategy

From Fiber Maxxing to GLP-1: The Vitamin Shoppe CEO Sharon Leite on Wellness Retail’s Biggest Trends

This episode is brought to you by Lightspeed. From fiber maxxing and liver health to GLP-1 support and protein-packed everything, wellness trends are evolving faster than ever. For retailers, the challenge isn’t just keeping up, it’s helping customers separate hype from lasting habits. In this episode of Retail Remix, Kate Robertson sits down with Sharon […]
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  1. Department: Food

Bullring Birmingham shopping centre boosts online visitor experience as AI powered engagement rises

Bullring Birmingham says it has transformed its website into a faster, mobile first digital experience designed to help shoppers find relevant brands, offers, and events before they arrive at the destination. The revamped platform has increased sessions to 1.6 times their previous level, improved page load speeds by 60% and is now handling around 1,000 […]
3 min read
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  1. Channel: Ecommerce & Digital

B&M moves in to recruitment mode as data and AI become central to how value retailer operates

Value retailer B&M is in the market for a Head of Data & AI. In a LinkedIn post, Suzie Williams, Group IT Director at B&M Retail, said: “They say you wait ages for a bus and then three come along at once. Alternatively, you could say I’ve been saving the best until last. This time […]
3 min read
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  1. Channel: Delivery

Marc Lore’s Wonder mealtime and tech platform goes from 32 to 150 locations in less than two years

Wonder, a food delivery and technology startup founded in 2018 and fronted by former Walmart U.S. eCommerce executive, Marc Lore, has opened its 150th location. In a LinkedIn post, CEO Tony Hoggett said: “When I joined Wonder almost two years ago, we were celebrating the opening of our 32nd location. Today (Friday, 14th August) we’re […]
3 min read
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  1. Channel: Ecommerce & Digital

Technology delivery specialist Ian McClure bids farewell to Co-op and heads to Marks and Spencer

Ian McClure has announced his departure from Co-op, where he spent seven years, most recently serving as Principal Technology Delivery Manager – SAP Operations. His next port of call is M&S. In a LinkedIn post, he said: “After an amazing chapter with an incredible team, it’s time for me to say goodbye to the Co-op […]
3 min read
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  1. Department: Consumer Durables

Search on for new leader as lululemon Chief AI and Technology Officer Ranju Das leaves retailer

Ranju Das has left lululemon, where he served as Chief AI and Technology Officer. He joined the retailer in September of last year, with a focus on leveraging AI and technology to redefine the retail landscape, enhancing guest experiences and internal operations. His LinkedIn bio noted: “My role involves creating responsible AI strategies that not […]
2 min read
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  1. Department: Food

Goldman Sachs Says AI Spending Not Boosting Corporate Earnings

A jump in corporate artificial intelligence spending has not translated into a corresponding boost in earnings. That’s according to a report Sunday (Aug. 16) by Seeking Alpha, citing an analysis from Goldman Sachs which found that just 2% of S&P 500 companies quantified the effects of AI in second-quarter earnings reports. Of those, 11% cited […]
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  1. Department: Food

Anthropic CEO Says He’s Not an AI Pessimist

Anthropic CEO Dario Amodei is disputing arguments he’s overly pessimistic about artificial intelligence’s impact. As TechCrunch reported Sunday (Aug. 16), Amodei made these claims in response to comments from investor Gavin Baker, who contended in a post on X and on the “All In” podcast that the executive’s warnings about AI-related risks have helped drive […]
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  1. Department: Food

Banks Find the Big Money in FinCEN’s $4.9 Billion Smuggling Data

Financial institutions have spent years trying to see more suspicious activity. New data from the Financial Crimes Enforcement Network (FinCEN) suggests the more valuable question may be whether they can see enough of the activity together. FinCEN said in a Thursday (Aug. 13) press release that financial institutions flagged nearly $5 billion in activity potentially […]
2 min read
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  1. Channel: Mass

The Cloud Risk CFOs Aren’t Measuring: What Happens When a Vendor Disappears?

There’s a new nightmare scenario in enterprise cloud computing, and it’s not an AI-driven cyberattack. It’s a vendor simply going out of business and disappearing. That’s what happened to a PBS affiliate in St. Louis, which lost 70 years of archival material, or around 50 terabytes, after a contracted PBS storage provider, Open Source Storage, […]
3 min read
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  1. Corporate Finance

US AI Labs Cut Prices 25% in 1 Month to Fend Off Chinese Rivals

Consumers are paying nearly 25% less for artificial intelligence models from leading U.S. labs than they were in mid-July, following price cuts announced by OpenAI and Anthropic, the Financial Times reported Friday (Aug. 14), citing data from Silicon Data. OpenAI cut the price of its mid-tier model, GPT-5.6 Luna, by 80%, while Anthropic launched its […]
2 min read
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  1. Department: Nonfood

The Plastic-Free Packaging Shift Is Bigger Than You Think

Most people associate water-soluble films with laundry pods. You know the ones — toss a small capsule into the wash, and the casing dissolves in the machine. But that familiar product is just one small slice of a market quietly reshaping how the world thinks about packaging waste.
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  1. Department & Category

Nearly 4 in 10 CFOs See Gen AI Paying Off Within Two Years

CFOs have stopped treating generative artificial intelligence returns as one date circled on the calendar. By December, 39.1% expected very positive returns within one to two years, even as 26.1% expected the payoff to take six years or longer. That split is the clearest sign that finance leaders are getting more practical about the technology. […]
2 min read
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  1. Department: Food

OpenAI’s Revenue Run Rate Tops $40 Billion as IPO Nears

OpenAI is now on pace to bring in annualized revenue of more than $40 billion, roughly double its run rate from the end of 2025. The jump gives the ChatGPT maker fresh momentum as it prepares to go public. For the banking, payments and fintech firms watching how AI vendors turn usage into money, the […]
2 min read
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  1. Department & Category

Merchants Find Revenue Hiding Behind the Decline Button

In a fragmented payments environment, how intelligently infrastructure decides what should happen to every transaction is becoming a key definition of payments performance and success. The August edition of PYMNTS Intelligence’s Optimizing Payments Tracker® Series, a collaboration with PayPal Open, found that authorization, routing, cost management and fraud prevention are converging into the same real-time […]
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  1. Department: Nonfood

SoFi Teaches Its AI Coach to Read the Financial Room

Watch more: Digital Shift With SoFi’s Brian Walsh Digital transformation in financial services has traditionally hung its hat on the promise of democratization and accessibility. Software could reach consumers who lacked enough assets to attract a traditional adviser, delivering basic education and automated portfolio management at a fraction of the cost. Conversational artificial intelligence is […]
3 min read
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  1. CPG: Food

Amazon Wants Alexa to Look Inside the Fridge and Fill the Cart

Amazon’s latest Alexa demonstration looked almost trivial: photograph a refrigerator, ask what groceries are missing, and let artificial intelligence assemble the shopping list. But for Walmart, it represents a considerably bigger strategic problem. Amazon is trying to move competition in grocery away from the place where Walmart is strongest such as stores, inventory and local […]
3 min read
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  1. Department: Nonfood

Microsoft Unifies Consumer and Enterprise Copilot in Push for Single Platform

Microsoft has begun combining its consumer and enterprise Copilot apps into a single product, starting a gradual transition that will culminate in a super app the company has been building to compete more directly with ChatGPT, Gemini and Claude. The company started rolling out the unified experience this week to a small group of Windows […]
2 min read
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  1. Corporate Strategy

Databricks Raises $5 Billion to Expand Enterprise AI Agent Platform

Data and artificial intelligence (AI) company Databricks raised $5 billion in a strategic funding round at a $190 billion valuation, the firm said in a Thursday (Aug. 13) press release. The new valuation is up from the $134 billion at which it was valued in a February funding round and the $62 billion at which it was valued in a January 2025 funding round. […]
2 min read
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Editor’s Choice

  1. Channel: Grocery
  2. Channel: Grocery

Kroger acquiring Giant Eagle in $1.65B deal

Kroger Co. is acquiring Giant Eagle, a family-owned food and pharmacy retailer, for a purchase price of $1.65 billion. Giant Eagle has approximately $9 billion in annual sales and 197 supermarkets and 11 standalone pharmacies across northern Ohio, western Pennsylvania, West Virginia, Maryland and Indiana, according to a press release. The purchase is comprised of […]
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  1. Data & Insights
  2. Channel: Ecommerce & Digital
  3. Channel: Mass
  4. Corporate Strategy
  5. Media & Marketing
  6. Retailer Media
  7. Agencies & Vendors
  8. Retail Ecosystem
  9. Data & Insights
  10. Shopper & Customer
  11. Technology & Innovation
  12. Trends & External Forces
  13. Retail Operations

Omni CEO Christine Gambino – Omnichannel, Real ID & the Full-Funnel Future

The CPG Guys are joined in this episode by Christine Gambino, CEO of Omni, Omnicom’s next-generation marketing and sales intelligence platform. It connects strategy, creativity, media, CRM, commerce, data, and AI to help brands grow with greater clarity, speed, and measurable business impact. Follow Christine on LinkedIn at: https://www.linkedin.com/in/christine-gambino-59683ab8 Follow Omni online at: https://www.omc.com/omni/ Christine […]
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  1. Technology & Innovation
  2. Channel: Convenience
  3. Channel: Mass
  4. Channel: Restaurants
  5. Department & Category
  6. Department: Food
  7. Department: Nonfood
  8. Corporate Strategy
  9. Corporate Finance
  10. Agencies & Vendors
  11. Data & Insights
  12. Shopper & Customer
  13. Technology & Innovation
  14. Trends & External Forces
  15. Associates & Employees
  16. Stores & Formats

C-Stores Grow, In Both Size And Ambition

CNBC has a story about how, while “gas stations have been reinventing themselves for the past decade with food offerings that rival many established grub-only chains,” now they are “doing something else: growing in physical size and attracting legions of fans along the way.”  Buc-ee’s is described as the poster child for this transformation: “On […]
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