Data & Insights Unlocking eCommerce success: B-Alive’s seamless journey to increased online sales Discover how B-Alive transformed from a single store to a thriving three-store chain, plus a digital storefront, with ECRS’ CATAPULT® Retail POS system, leveraging cutting-edge eCommerce strategies and AI-driven personalization to boost online sales and profitability. Grocery Dive May 12, 2025May 12, 2025 < 1 min read Technology & InnovationAIMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Merchandising The shelf as a data goldmine: Leveraging shelf edge analytics for smarter merchandising [[ Retail Analytics Solution – Vision Genius [2]: How To Quantify The Benefits Of AI-Driven Shelf Digitization – Forbes “]] RetailDive May 12, 2025May 12, 2025 < 1 min read MerchandisingData & InsightsTechnology & InnovationAI 0 Saving Bookmark this article Bookmarked
Channel: Delivery Week in Review: Instacart CEO heads to OpenAI Welcome back to Week in Review! We’ve got lots of news for you this week: There were CEO shake-ups at Instacart and 11x; the web series is back — kind of; Threads is getting video ads; and much more. Let’s get to it! Big move: Instacart CEO Fidji Simo will become OpenAI’s CEO for Applications, […] TechCrunch May 11, 2025May 11, 2025 < 1 min read InstacartExecutivesDeliveryChatGPTAIMarketing: Social Media 0 Saving Bookmark this article Bookmarked
Data & Insights Google’s AI Max Ads Hone Search Intent “AI Max for Search,” Google Ads new campaign type, aims to understand searchers’ intentions beyond keywords. The post Google’s AI Max Ads Hone Search Intent appeared first on Practical Ecommerce. Practical Ecommerce May 11, 2025May 11, 2025 < 1 min read Technology & InnovationAIGoogleData & Insights 0 Saving Bookmark this article Bookmarked
Shopper & Customer Restaurant Leaders Confront the Future: Why Reinvention, Not Nostalgia, Will Define the Next Era of Dining As chain restaurant executives gather in Chicago, the stakes have never been higher. Traditional strategies rooted in brand protectionism are crumbling under the weight of rising costs, labor shortages, and fierce competition from non-traditional food outlets. According to Steven Johnson, the Grocerant Guru® at Foodservice Solutions®, the path to survival is not resistance but […] Grocerant Guru May 11, 2025May 11, 2025 5 min read ConsumersRestaurantsTechnology & InnovationAIDept. GroceryData & InsightsPredictions and ForecastsEconomyDept. Fresh PreparedAssociatesDept. FreshPackagingBrick and MortarDept. DeliShoppersCompetitionMarketing: Social MediaOperations & Supply ChainDept. NonfoodUnileverMarketing: Loyalty & SubscriptionSustainabilityTrends: Food and BeverageExecutivesDept. FuelMarketing: Direct & PersonalizationTwitterTech: RoboticsPricing & PromotionsDept. PerimeterPartnershipsMeta (Facebook)MerchandisingESG and CSR 0 Saving Bookmark this article Bookmarked
Technology & Innovation What’s next for Instacart as CEO Fidji Simo announces decision to join OpenAI as head of applications? Instacart CEO Fidji Simo is departing the grocery technology company to join OpenAI as its Chief of Applications. In an email to employees, she said: “Let me start by saying this was an incredibly hard decision because I love this company. We are operating incredibly well as our last earnings results have shown. Our strategy […] Retail Technology Innovation Hub May 10, 2025May 11, 2025 3 min read Technology & InnovationAIInstacartDeliveryExecutivesAcquisitionData & InsightsChatGPTMarketing: Social MediaOperations & Supply ChainTech: CashierlessStrategyDoorDashOmnichannelFood DeliveryTescoTrends: TechPredictions and ForecastsResults & InvestmentInternational - UKInclusivityTwitterMarketing: Loyalty & SubscriptionCOVID19Brick and MortarAmazonAssociatesWalmart 0 Saving Bookmark this article Bookmarked
Technology & Innovation How Luxury DTC Brands are Bringing the Jewelry Experience Back to its Roots The luxury jewelry buying experience has undergone a significant transformation. It used to be an intimate affair, with customers sitting across from a jeweler, meticulously designing their dream piece. As luxury has scaled, it’s lost that intimacy, shifting from serving that personal desire to simply moving what’s available. Given that only 20%-25% of customers enter […] Retail TouchPoints May 10, 2025May 10, 2025 4 min read Technology & InnovationAIAmazonShoppersMarketing: Direct & PersonalizationConsumersSustainabilityOperations & Supply ChainBrick and MortarMarketing: Social MediaPredictions and ForecastsMerchandisingDept. FreshDept. PerimeterMarketing: In StoreExecutives 0 Saving Bookmark this article Bookmarked
Data & Insights ShopAi claims world first integrated AI video conferencing platform with real-time translation and intelligence ShopAi has announced the launch of its video conferencing system, integrating real-time multilingual translation, dual AI assistance, and dynamic data visualisation, all within its web-based SAAS platform. This builds on its conversational AI platform. “Business has always been global, but effective communication hasn’t,” says Ilann Hepworth, CEO at ShopAi and former Jisp Managing Director. “Our […] Retail Technology Innovation Hub May 10, 2025May 10, 2025 3 min read Technology & InnovationAIData & InsightsDept. NonfoodInternational - UKMarketing: Social MediaExecutivesOmnichannelShoppersInternationalPricing & PromotionsAmazonConsumersOperations & Supply ChainDeliveryTrends: TechAssociatesTwitter 0 Saving Bookmark this article Bookmarked
Technology & Innovation Personalized Disruption: Grocery’s Secret to Breaking Old Habits There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry disruption fails to materialize. There is no shortage of tech hyperbole in retail. But then there’s the occasional exception — a technology that genuinely does […] Retail TouchPoints May 10, 2025May 11, 2025 4 min read Technology & InnovationAIShoppersMarketing: Direct & PersonalizationPricing & PromotionsMarketing: TradeData & InsightsBrick and MortarCustomer ExperienceCompetitionDept. GroceryMarketing: Loyalty & SubscriptionMarketing: ShopperBig DataMarketing: Social MediaCostcoAldiMarketing: PrintExecutivesMarketing: In StoreOperations & Supply ChainRegional GroceryStrategyTrends: TechDept. NonfoodWalmart 0 Saving Bookmark this article Bookmarked
Corporate Strategy 1-800-Flowers Names New CEO Amid Sales Declines, Lays Out Transformation Strategy 1-800-Flowers.com Founder Jim McCann is stepping down and The Home Depot veteran Adolfo Villagomez has been appointed as the company’s new CEO, effective May 12. The leadership shift was announced as 1-800-Flowers reported a dramatic sales decline in fiscal Q3 (ended March 30, 2025), with revenue decreasing 12.6% from the prior year period to $331.5 […] Retail TouchPoints May 9, 2025May 9, 2025 2 min read Technology & InnovationAIShoppersExecutivesStrategyMarketing: Loyalty & SubscriptionSustainabilityMarketing: Social MediaHome DepotHoliday & EventsGovernmentResults & InvestmentPricing & PromotionsOperations & Supply ChainDeliveryConsumersMarketing: Direct & PersonalizationDept. NonfoodData & InsightsWalmart 0 Saving Bookmark this article Bookmarked
Department: Nonfood Meta touts complementary powers of video, AI in overture to brands At the NewFronts, executives said that generative AI tools are “are going to help mark a new era of creativity” that marketers will aid in shaping. MarketingDive May 9, 2025May 9, 2025 < 1 min read Technology & InnovationAIMeta (Facebook)Dept. NonfoodExecutives 0 Saving Bookmark this article Bookmarked
Channel: Delivery UberEATS: Redefining Meals, Meal Components, and the Future of Foodservice In 2014, Uber, the San Francisco-based ride-sharing powerhouse valued at over $40 billion, quietly began to transform another industry: food delivery. With the launch of its meal delivery service — first piloted as UberFRESH in Los Angeles and Barcelona — Uber laid the foundation for what would become UberEATS, officially launching in New York […] Grocerant Guru May 9, 2025May 9, 2025 5 min read ConsumersFood DeliveryDept. GroceryData & InsightsUbereatsTechnology & InnovationAIDeliveryRestaurantsPredictions and ForecastsMarketing: Social MediaMarketing: Direct & PersonalizationBOPISAcquisitionGhost KitchenTwitterDept. DeliDept. Fresh PreparedPricing & PromotionsConsultingMarketing: Loyalty & SubscriptionOperations & Supply ChainResults & InvestmentShoppersStore Location 0 Saving Bookmark this article Bookmarked
Media & Marketing Pinterest Enhances and Refines Visual Search Tools Realizing that it’s often difficult to find the right words to describe a look or a specific “vibe,” Pinterest has enhanced its search capabilities by allowing users to start their searches using images rather than words. Currently available for women’s fashion content across the U.S., Canada and the UK, Pinterest plans to expand the functionality […] Retail TouchPoints May 9, 2025May 9, 2025 2 min read Marketing: Social MediaTechnology & InnovationAIDept. NonfoodConsumersGoogleAmazonThick DataRecommerceInternational - North AmericaESG and CSRDept. ApparelShoppersStrategyMarketing: Direct & PersonalizationInternational - UK 0 Saving Bookmark this article Bookmarked
Data & Insights April 2025 Retail Metrics are in! April 2025 Retail Metrics: As we close are halfway through the second quarter of 2025, both furniture and mattress retailers face challenging market conditions characterized by declining conversion rates and average tickets. The furniture industry shows stronger traffic generation with daily opportunities up 5% year-over-year, while the mattress sector demonstrates remarkable improvement in prospect collection […] Trakwell.ai (formerly Doorcounts) May 9, 2025May 9, 2025 2 min read Data & InsightsAITechnology & InnovationDeliveryPredictions and ForecastsGovernmentDept. OTCConsumersCompetitionTrends: RetailStore LocationShoppersOperations & Supply Chain 0 Saving Bookmark this article Bookmarked
Data & Insights Amazon remains bullish on AI as Alexa+ rolls out The AI agent has reached more than 100,000 users to a positive early response, but Amazon is just beginning to reinvent CX through AI, according to CEO Andy Jassy. RetailDive May 8, 2025May 8, 2025 < 1 min read Technology & InnovationAIAmazonCustomer ExperienceMarketing: VoiceExecutives 0 Saving Bookmark this article Bookmarked
Technology & Innovation EBay rolls out conversational AI shopping agent The tool offers suggestions and advice based on customers’ shopping preferences to assist with product discovery. RetailDive May 8, 2025May 8, 2025 < 1 min read Technology & InnovationAIPricing & Promotions 0 Saving Bookmark this article Bookmarked
Channel: Delivery Instacart CEO to step down Fidji Simo, who is leaving to lead OpenAI’s applications division, told employees in a letter that she will remain in her role for the next few months as she works with a yet-to-be-named successor. Grocery Dive May 8, 2025May 8, 2025 < 1 min read InstacartExecutivesDeliveryChatGPTAssociatesAI 0 Saving Bookmark this article Bookmarked
Technology & Innovation Mattress Firm taps AI platform to improve inventory flow [[{“value”:” Using Invent.ai technology, the retailer will aim to upgrade demand forecasting and distribution center replenishment. Published May 8, 2025 A Mattress Firm retail storefront. The mattress seller is turning to artificial intelligence technology to optimize supply chain operations. Courtesy of Mattress Firm “}]] RetailDive May 8, 2025May 8, 2025 < 1 min read Technology & InnovationAIOperations & Supply ChainMarketing: Social MediaTarget 0 Saving Bookmark this article Bookmarked
Technology & Innovation ‘For every AI, there’s an NFT’: Burger King’s ex-CMO shares lessons learned Pat O’Toole, now chief marketer at youth-enrichment company Unleashed Brands, explains how the CMO role continues to evolve. MarketingDive May 8, 2025May 8, 2025 < 1 min read Technology & InnovationExecutivesAIRestaurantsNFTCrypto 0 Saving Bookmark this article Bookmarked
Data & Insights Snap unveils AI-powered advertiser solutions, Sponsored Snap updates At the NewFronts, CBO Aji Mohan touted how Snap has been able to grow its advertiser base through performance and reach-oriented products. MarketingDive May 8, 2025May 8, 2025 < 1 min read Technology & InnovationSponsoredAI 0 Saving Bookmark this article Bookmarked
Technology & Innovation Lovehoney lays claim to a first as retailer embeds NHS healthcare via Evaro digital health platform Lovehoney, an online retailer specialising in adult sex toys and lingerie, has embedded NHS healthcare for its customers via Evaro’s AI powered digital health platform. The new service, called Lovehoney Prescriptions, is available to its UK users as of today and means it becomes the first retailer to offer a fully online NHS funded contraception […] Retail Technology Innovation Hub May 8, 2025May 8, 2025 2 min read Technology & InnovationAIHealth & WellnessData & InsightsInternational - UKDeliveryMarketing: Social MediaOmnichannelShoppersDept. NonfoodDept. PharmacyConsumersTrends: TechDept. Natural / OrganicQ CommerceExecutivesAssociatesOperations & Supply ChainPredictions and ForecastsDept. Toys & GamesTwitter 0 Saving Bookmark this article Bookmarked
Channel: Mass ChatGPT is getting more shopper friendly [[{“value”:” Dive Brief OpenAI wants to make it easier for shoppers to find, compare and buy products as more customers turn to generative AI for purchases. Published May 7, 2025 Robert Way via Getty Images “}]] RetailDive May 8, 2025May 8, 2025 < 1 min read AIShoppersChatGPTTechnology & InnovationMarketing: Social MediaTarget 0 Saving Bookmark this article Bookmarked
Trends & External Forces 6 Types of Implantable Remote Patient Monitoring (IRPM) Devices Implantable Remote Patient Monitoring (IRPM) devices are revolutionizing healthcare by continuously monitoring patients’ health conditions. These devices are implanted within the body and can transmit critical health data to healthcare providers, enabling timely interventions and better management of chronic diseases. The integration of wireless technology and smart device compatibility has further enhanced the functionality and […] BCC Research May 7, 2025May 7, 2025 < 1 min read Health & WellnessTechnology & InnovationMarketing: Social MediaData & InsightsAI 0 Saving Bookmark this article Bookmarked
Technology & Innovation ThredUp Makes Resale Technology Free for All, Plans New Peer-to-Peer Offering Online resale platform ThredUp has made a bold move in its effort to promote the development of circular retail more broadly. The company is making its resale-as-a-service (RaaS) technology free and open source, meaning that the underlying code powering its branded resale shops is now available for any company to access and use at no […] Retail TouchPoints May 7, 2025May 7, 2025 4 min read Technology & InnovationRecommerceAIConsumersOperations & Supply ChainReturnsShoppersMarketing: Social MediaResults & InvestmentData & InsightsSustainabilityAmazonESG and CSRCustomer ExperienceAcquisitionGovernmentShopifyConsultingVendorsEconomyDept. NonfoodExecutives 0 Saving Bookmark this article Bookmarked
Data & Insights Are You Losing a Little or a Lot? It took less than a week to see how much money they were losing. And it wasn’t a little. She had just led the acquisition of two locations, and information about the business was scarce. But that’s exactly why there was money to be made. The truth is people just get stuck. They get overwhelmed. […] Trakwell.ai (formerly Doorcounts) May 7, 2025May 7, 2025 2 min read Data & InsightsTechnology & InnovationAIStore LocationAcquisitionOperations & Supply ChainDept. Natural / OrganicDept. FreshDept. Adult BevDelivery 0 Saving Bookmark this article Bookmarked
Channel: Grocery Your Views: “Fear Is The Path To The Dark Side” – Yoda On Monday, in my FaceTime commentary, I noted that in a Town Hall presentation at the WAFC convention, Albertsons never really addressed the new realities facing the company in the wake of the collapse of its proposed acquisition by Kroger. I also was expecting some explanation to vendors of the company’s strong line against absorbing […] MorningNewsBeat May 7, 2025May 7, 2025 4 min read Regional GroceryDept. GroceryGovernmentAlbertsons / SafewayExecutivesVendorsAmazonESG and CSRWegmansDept. BeverageAcquisitionBrick and MortarKohlsPepsiCoMarketing: Social MediaKrogerEconomyAIDept. NonfoodMars Inc.Predictions and ForecastsResults & InvestmentShoppersStrategyTechnology & InnovationWalmartDept. Toys & Games 0 Saving Bookmark this article Bookmarked
Technology & Innovation How Antenna Tech is Fueling Growth in 5G, IoT, and Beyond From smartphones to satellites, antennas play a vital role in enabling the seamless flow of communication. As our world grows increasingly connected, the demand for innovative antenna technologies is reaching new heights. BCC Research May 6, 2025May 6, 2025 < 1 min read Technology & InnovationTech: IoTMarketing: Social MediaAI 0 Saving Bookmark this article Bookmarked
Data & Insights Del Real favors ‘Abuela Intelligence’ over AI in first brand campaign Instead of artificial intelligence, the brand of ready-to-eat meals taps grandmothers to dish out advice on topics including relationships. MarketingDive May 5, 2025May 5, 2025 < 1 min read AITechnology & Innovation 0 Saving Bookmark this article Bookmarked
Data & Insights Lowe’s Deploys AI-Powered Assistant for Associates Chainwide Lowe’s has followed its March 2025 introduction of the Mylow customer-facing AI-powered app with one for associates, built on the same foundation, which it has launched to all 1,700+ stores in the home improvement chain. This at-scale deployment of the Mylow Companion will give store associates access to generative AI to help them assist customers […] Retail TouchPoints May 5, 2025May 5, 2025 < 1 min read AITechnology & InnovationLowesAssociatesShoppersChatGPTMarketing: Loyalty & SubscriptionMarketing: Social MediaData & InsightsBrick and MortarDept. Natural / OrganicDept. AppliancesDept. NonfoodMarketing: BrandMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Data & Insights Claritas Rx’s Webinar: Achieve Specialty Pharma Success with AI: Enhance Care, Elevate Fill Rates by 20% and Improve Patient Adherence Participate in Claritas Rx’s upcoming webinar to learn innovative strategies designed to increase your fill rates by 20% and enhance patient adherence. The webinar seeks to elevate your operational efficiency and improve patient care standards. Join Claritas Rx experts as they lead you through methods intended to optimize patient care coordination, featuring an in-depth real-world […] Drug Channels May 5, 2025May 5, 2025 3 min read Technology & InnovationAIDept. PharmacyData & InsightsMarketing: Social MediaBrokersSponsoredOperations & Supply ChainMeta (Facebook)ExecutivesAssociates 0 Saving Bookmark this article Bookmarked
Trends & External Forces Media & Marketing Data & Insights Technology & Innovation Trends & External Forces Charted: How Do U.S. Universities Make Their Money? See this visualization first on the Voronoi app. Use This Visualization Charted: How Are American Universities Funded? This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. Key Takeaways More than half of American public college and […] Written by Visual Capitalist May 11, 2025May 11, 2025 Saving Bookmark this article Bookmarked
Channel: Delivery Channel: Ecommerce & Digital Corporate Strategy Media & Marketing Data & Insights Technology & Innovation Week in Review: Instacart CEO heads to OpenAI Welcome back to Week in Review! We’ve got lots of news for you this week: There were CEO shake-ups at Instacart and 11x; the web series is back — kind of; Threads is getting video ads; and much more. Let’s get to it! Big move: Instacart CEO Fidji Simo will become OpenAI’s CEO for Applications, […] Written by TechCrunch May 11, 2025May 11, 2025 Saving Bookmark this article Bookmarked
Technology & Innovation Channel: Ecommerce & Digital Channel: Mass Acquisitions, Divestitures & Mergers Corporate Strategy Corporate Finance Corporate Purpose Media & Marketing Data & Insights International Technology & Innovation Trends & External Forces Retail Operations Associates & Employees Operations & Supply Chain Stores & Formats What’s next for Instacart as CEO Fidji Simo announces decision to join OpenAI as head of applications? Instacart CEO Fidji Simo is departing the grocery technology company to join OpenAI as its Chief of Applications. In an email to employees, she said: “Let me start by saying this was an incredibly hard decision because I love this company. We are operating incredibly well as our last earnings results have shown. Our strategy […] Written by Retail Technology Innovation Hub May 10, 2025May 11, 2025 Saving Bookmark this article Bookmarked
Technology & Innovation Channel: Dollar/Value Channel: Grocery Channel: Mass Department & Category Department: Nonfood Corporate Strategy Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Retail Operations Merchandising Operations & Supply Chain Stores & Formats Personalized Disruption: Grocery’s Secret to Breaking Old Habits There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry disruption fails to materialize. There is no shortage of tech hyperbole in retail. But then there’s the occasional exception — a technology that genuinely does […] Written by Retail TouchPoints May 10, 2025May 11, 2025 Saving Bookmark this article Bookmarked
Shopper & Customer Department: Nonfood Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Holiday & Events Operations & Supply Chain State of the Consumer Report [Week of May 9] Timely insights on consumer behavior, pricing, and retail trends This weekly snapshot highlights the most relevant signals shaping where and how consumers are spending—from e-commerce and inflation shifts to essential vs. discretionary demand. What you’ll get from this week’s report: Cross-border e-commerce slowdown: Learn how tariff pressures are reshaping sales trends […] Written by Yipitdata May 10, 2025May 11, 2025 Saving Bookmark this article Bookmarked