AI

Articles on artificial intelligence and machine learning.

  1. Data & Insights

Unlocking eCommerce success: B-Alive’s seamless journey to increased online sales

Discover how B-Alive transformed from a single store to a thriving three-store chain, plus a digital storefront, with ECRS’ CATAPULT® Retail POS system, leveraging cutting-edge eCommerce strategies and AI-driven personalization to boost online sales and profitability. 
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  1. Channel: Delivery

Week in Review: Instacart CEO heads to OpenAI

Welcome back to Week in Review! We’ve got lots of news for you this week: There were CEO shake-ups at Instacart and 11x; the web series is back — kind of; Threads is getting video ads; and much more. Let’s get to it! Big move: Instacart CEO Fidji Simo will become OpenAI’s CEO for Applications, […]
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  1. Shopper & Customer

Restaurant Leaders Confront the Future: Why Reinvention, Not Nostalgia, Will Define the Next Era of Dining

  As chain restaurant executives gather in Chicago, the stakes have never been higher. Traditional strategies rooted in brand protectionism are crumbling under the weight of rising costs, labor shortages, and fierce competition from non-traditional food outlets. According to Steven Johnson, the Grocerant Guru® at Foodservice Solutions®, the path to survival is not resistance but […]
5 min read
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  1. Technology & Innovation

What’s next for Instacart as CEO Fidji Simo announces decision to join OpenAI as head of applications?

Instacart CEO Fidji Simo is departing the grocery technology company to join OpenAI as its Chief of Applications. In an email to employees, she said: “Let me start by saying this was an incredibly hard decision because I love this company. We are operating incredibly well as our last earnings results have shown. Our strategy […]
3 min read
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  1. Technology & Innovation

How Luxury DTC Brands are Bringing the Jewelry Experience Back to its Roots

The luxury jewelry buying experience has undergone a significant transformation. It used to be an intimate affair, with customers sitting across from a jeweler, meticulously designing their dream piece. As luxury has scaled, it’s lost that intimacy, shifting from serving that personal desire to simply moving what’s available. Given that only 20%-25% of customers enter […]
4 min read
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  1. Data & Insights

ShopAi claims world first integrated AI video conferencing platform with real-time translation and intelligence

ShopAi has announced the launch of its video conferencing system, integrating real-time multilingual translation, dual AI assistance, and dynamic data visualisation, all within its web-based SAAS platform. This builds on its conversational AI platform. “Business has always been global, but effective communication hasn’t,” says Ilann Hepworth, CEO at ShopAi and former Jisp Managing Director. “Our […]
3 min read
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  1. Technology & Innovation

Personalized Disruption: Grocery’s Secret to Breaking Old Habits

There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry disruption fails to materialize. There is no shortage of tech hyperbole in retail. But then there’s the occasional exception — a technology that genuinely does […]
4 min read
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  1. Corporate Strategy

1-800-Flowers Names New CEO Amid Sales Declines, Lays Out Transformation Strategy

1-800-Flowers.com Founder Jim McCann is stepping down and The Home Depot veteran Adolfo Villagomez has been appointed as the company’s new CEO, effective May 12. The leadership shift was announced as 1-800-Flowers reported a dramatic sales decline in fiscal Q3 (ended March 30, 2025), with revenue decreasing 12.6% from the prior year period to $331.5 […]
2 min read
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  1. Channel: Delivery

UberEATS: Redefining Meals, Meal Components, and the Future of Foodservice

  In 2014, Uber, the San Francisco-based ride-sharing powerhouse valued at over $40 billion, quietly began to transform another industry: food delivery. With the launch of its meal delivery service — first piloted as UberFRESH in Los Angeles and Barcelona — Uber laid the foundation for what would become UberEATS, officially launching in New York […]
5 min read
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  1. Media & Marketing

Pinterest Enhances and Refines Visual Search Tools

Realizing that it’s often difficult to find the right words to describe a look or a specific “vibe,” Pinterest has enhanced its search capabilities by allowing users to start their searches using images rather than words. Currently available for women’s fashion content across the U.S., Canada and the UK, Pinterest plans to expand the functionality […]
2 min read
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  1. Data & Insights

April 2025 Retail Metrics are in!

April 2025 Retail Metrics: As we close are halfway through the second quarter of 2025, both furniture and mattress retailers face challenging market conditions characterized by declining conversion rates and average tickets. The furniture industry shows stronger traffic generation with daily opportunities up 5% year-over-year, while the mattress sector demonstrates remarkable improvement in prospect collection […]
2 min read
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  1. Technology & Innovation

Mattress Firm taps AI platform to improve inventory flow

​[[{“value”:” Using Invent.ai technology, the retailer will aim to upgrade demand forecasting and distribution center replenishment. Published May 8, 2025 A Mattress Firm retail storefront. The mattress seller is turning to artificial intelligence technology to optimize supply chain operations. Courtesy of Mattress Firm “}]] 
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  1. Technology & Innovation

Lovehoney lays claim to a first as retailer embeds NHS healthcare via Evaro digital health platform

Lovehoney, an online retailer specialising in adult sex toys and lingerie, has embedded NHS healthcare for its customers via Evaro’s AI powered digital health platform.  The new service, called Lovehoney Prescriptions, is available to its UK users as of today and means it becomes the first retailer to offer a fully online NHS funded contraception […]
2 min read
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  1. Trends & External Forces

6 Types of Implantable Remote Patient Monitoring (IRPM) Devices

Implantable Remote Patient Monitoring (IRPM) devices are revolutionizing healthcare by continuously monitoring patients’ health conditions. These devices are implanted within the body and can transmit critical health data to healthcare providers, enabling timely interventions and better management of chronic diseases. The integration of wireless technology and smart device compatibility has further enhanced the functionality and […]
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  1. Technology & Innovation

ThredUp Makes Resale Technology Free for All, Plans New Peer-to-Peer Offering

Online resale platform ThredUp has made a bold move in its effort to promote the development of circular retail more broadly. The company is making its resale-as-a-service (RaaS) technology free and open source, meaning that the underlying code powering its branded resale shops is now available for any company to access and use at no […]
4 min read
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  1. Data & Insights

Are You Losing a Little or a Lot?

It took less than a week to see how much money they were losing. And it wasn’t a little. She had just led the acquisition of two locations, and information about the business was scarce. But that’s exactly why there was money to be made. The truth is people just get stuck. They get overwhelmed. […]
2 min read
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  1. Channel: Grocery

Your Views:  “Fear Is The Path To The Dark Side” – Yoda

On Monday, in my FaceTime commentary, I noted that in a Town Hall presentation at the WAFC convention, Albertsons never really addressed the new realities facing the company in the wake of the collapse of its proposed acquisition by Kroger.  I also was expecting some explanation to vendors of the company’s strong line against absorbing […]
4 min read
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  1. Data & Insights

Lowe’s Deploys AI-Powered Assistant for Associates Chainwide

Lowe’s has followed its March 2025 introduction of the Mylow customer-facing AI-powered app with one for associates, built on the same foundation, which it has launched to all 1,700+ stores in the home improvement chain. This at-scale deployment of the Mylow Companion will give store associates access to generative AI to help them assist customers […]
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  1. Data & Insights

Claritas Rx’s Webinar: Achieve Specialty Pharma Success with AI: Enhance Care, Elevate Fill Rates by 20% and Improve Patient Adherence

Participate in Claritas Rx’s upcoming webinar to learn innovative strategies designed to increase your fill rates by 20% and enhance patient adherence. The webinar seeks to elevate your operational efficiency and improve patient care standards.  Join Claritas Rx experts as they lead you through methods intended to optimize patient care coordination, featuring an in-depth real-world […]
3 min read
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  1. Trends & External Forces
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  5. Trends & External Forces

Charted: How Do U.S. Universities Make Their Money?

See this visualization first on the Voronoi app. Use This Visualization Charted: How Are American Universities Funded? This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. Key Takeaways More than half of American public college and […]
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  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Corporate Strategy
  4. Media & Marketing
  5. Data & Insights
  6. Technology & Innovation

Week in Review: Instacart CEO heads to OpenAI

Welcome back to Week in Review! We’ve got lots of news for you this week: There were CEO shake-ups at Instacart and 11x; the web series is back — kind of; Threads is getting video ads; and much more. Let’s get to it! Big move: Instacart CEO Fidji Simo will become OpenAI’s CEO for Applications, […]
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  1. Technology & Innovation
  2. Channel: Ecommerce & Digital
  3. Channel: Mass
  4. Acquisitions, Divestitures & Mergers
  5. Corporate Strategy
  6. Corporate Finance
  7. Corporate Purpose
  8. Media & Marketing
  9. Data & Insights
  10. International
  11. Technology & Innovation
  12. Trends & External Forces
  13. Retail Operations
  14. Associates & Employees
  15. Operations & Supply Chain
  16. Stores & Formats

What’s next for Instacart as CEO Fidji Simo announces decision to join OpenAI as head of applications?

Instacart CEO Fidji Simo is departing the grocery technology company to join OpenAI as its Chief of Applications. In an email to employees, she said: “Let me start by saying this was an incredibly hard decision because I love this company. We are operating incredibly well as our last earnings results have shown. Our strategy […]
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  1. Technology & Innovation
  2. Channel: Dollar/Value
  3. Channel: Grocery
  4. Channel: Mass
  5. Department & Category
  6. Department: Nonfood
  7. Corporate Strategy
  8. Media & Marketing
  9. Data & Insights
  10. Shopper & Customer
  11. Technology & Innovation
  12. Trends & External Forces
  13. Retail Operations
  14. Merchandising
  15. Operations & Supply Chain
  16. Stores & Formats

Personalized Disruption: Grocery’s Secret to Breaking Old Habits

There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry disruption fails to materialize. There is no shortage of tech hyperbole in retail. But then there’s the occasional exception — a technology that genuinely does […]
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  1. Shopper & Customer
  2. Department: Nonfood
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
  6. Technology & Innovation
  7. Trends & External Forces
  8. Holiday & Events
  9. Operations & Supply Chain

State of the Consumer Report

[Week of May 9] Timely insights on consumer behavior, pricing, and retail trends This weekly snapshot highlights the most relevant signals shaping where and how consumers are spending—from e-commerce and inflation shifts to essential vs. discretionary demand. What you’ll get from this week’s report: Cross-border e-commerce slowdown: Learn how tariff pressures are reshaping sales trends […]
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