AI

Articles on artificial intelligence and machine learning.

  1. Technology & Innovation
Generative AI (GenAI) has rapidly gained popularity, especially with breakthroughs like OpenAI’s ChatGPT and DALL-E. This technology enhances work efficiency and could address labor shortages, with 44% of Dutch jobs highly exposed to GenAI. Education is also transforming, with students using ChatGPT for assignments, prompting universities to integrate the technology constructively. Interest in GenAI is […]
  1. Technology & Innovation
Hightouch, a composable CDP and AI decisioning platform, has raised an $80 million Series C investment round at a valuation of $1.2 billion. This was led by Sapphire Ventures, with participation from NVC, Amplify Ventures, ICONIQ Growth, and Bain Capital Ventures. Sapphire Ventures Partner Rajeev Dham will join the Hightouch board. The investment will help […]
  1. Technology & Innovation
For years, martech was divided into systems of record and systems of engagement. Systems of record stored the “master” versions of data. CRMs and CDPs for customer data. PIM for product data. DAM for brand assets. ERP for inventory data. (I know, there’s a ton of acronyms in this piece, almost to the point of […]
  1. Data & Insights
With the rise of generative AI, the top of the marketing funnel is getting more complex. The digital marketing funnel from search to consideration to purchase is fragmenting into exploration across more varied digital channels, making it more challenging to capture a consumer’s attention and lead them where we want them to go. More and […]
  1. Technology & Innovation
We’re joined by fellow Retail Voices by NRF honoree Kevin Ervin Kelley to unpack some of the key lessons from his remarkable book Irreplaceable: Creating Extraordinary Places That Bring People Together and his recent NRF “Big Show” talk. We discuss how physical retail must dramatically evolve in an ever more digital world, the “Bonfire Effect,” his […]
  1. Technology & Innovation
Pricer and Focal Systems have annnounced a partnership focused on accelerating the digitisation and optimisation of physical retail stores.   This brings together Pricer’s dynamic pricing and shelf-edge communication expertise with 2024 RTIH Innovation Awards winner Focal Systems’ computer vision and product availability solutions. By integrating Focal Systems’ AI powered shelf vision cameras with Pricer’s […]
  1. CPG: Food
Early in my marketing career, at General Mills, we used to hold focus groups in a Minneapolis suburb called Eden Prairie. I once overheard a couple of our agency partners jokingly refer to this focus group ritual as going to see the “Oracles of Eden Prairie.” Whether new products, campaign strategy, or ad creative, the […]
  1. Technology & Innovation
Landsec has extended its partnership with Ocean Outdoor which manages the digital out of home (DOOH) contract for Piccadilly Lights in London. Under the terms of the agreement, Ocean will continue to manage content for the advertising DOOH screen well into the next decade, and work with Landsec on The Venue which sits beneath the […]
  1. Channel: Restaurants
  The restaurant industry is set to maintain its upward trajectory, outpacing other food retail sectors and solidifying its role as a dominant force in the U.S. economy. After surpassing $1 trillion in sales for the first time in 2024, the National Restaurant Association projects an even stronger 2025, with sales expected to hit $1.5 […]
  1. Data & Insights
Illustration by Lemmywinks via Midjourney. We have entered an age of de-Bossification. In many industries, particularly “White-collar” ones, the era of “bosses” is in decline. Less of a clamoring for boss like traits of controlling, managing, measuring, allocating, evaluating and checking in. There is a rise in the need for leaders and their traits of […]
  1. Department & Category
  Interactive, participatory fresh food experiences—particularly those featuring hand-held food for immediate consumption—continue to captivate consumers across all demographics, especially Millennials seeking discovery. According to Steven Johnson, Grocerant Guru® at Tacoma, WA-based Foodservice Solutions®, brands that fuse dining with immersive entertainment are driving innovation and securing long-term consumer engagement. Topgolf is a prime example of […]
  1. Department: Nonfood
​[[{“value”:” Dive Brief The online home goods retailer created a Pinterest-like website for design inspiration powered by generative AI that links to its shoppable catalog. Published Feb. 12, 2025 A screenshot of Wayfair’s Muse tool with a search result for “ethereal blue bathroom.” The AI tool recommends Wayfair products to match style searches by users. Screenshot […]
  1. Data & Insights
  In today’s dynamic food retail landscape, relevance drives trial and adoption according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. As consumer preferences evolve, food retailers must continually seek the “new electricity” to propel their brand forward. But what exactly is this new electricity? According to industry expert Johnson, “Brand relevance […]
  1. Technology & Innovation
MarketLeap, an AI driven platform that aims to simplify and scale D2C e-commerce, has announced an $8.3 million Series A funding round led by Smedvig Ventures, with participation from Expon Capital, Motier Ventures and business angels including former executives from Amazon, SoftBank, and Unilever.  The capital injection will allow the company to accelerate platform development […]
  1. Data & Insights
DeepSeek: New Model & New Hopes DeepSeek released the opensource AI model DeepSeek R1, with impressive performance, and significantly lower training cost. It garnered immediate attention and rapid adoption. It has outperformed many, if not all, competitors’ latest models across many commonly used AI tests. Its model efficiency comes from several architectural choices like the […]
  1. Technology & Innovation
Joining us for an insightful and fast-paced discussion of what’s new and next in retail today are Marie Driscoll, Sharon Yourell Lawlor, and Michael Zakkour, three of our fellow top Retail Voices by NRF. We leverage their deep expertise to get their perspectives on a wide-range of the industry’s most important topics, including the potential […]
  1. Data & Insights
Venture capitalists are gobbling up term sheets for startups peddling artificial intelligence, even as they remain picky when it comes to funding the wider spectrum of technology.  According to new figures from analytics firm Dealroom, AI startups raised $110 billion in funding last year, up 62% on the year before. At the same time, privately-backed […]
  1. Technology & Innovation
In a new essay on his personal blog, OpenAI CEO Sam Altman said the company is open to a “compute budget,” among other “strange-sounding” ideas, to “enable everyone on Earth to use a lot of AI” and ensure the benefits of the technology are widely distributed. “The historical impact of technological progress suggests that most […]
  1. Data & Insights
America’s tech giants could reportedly spend more than $320 billion on artificial intelligence (AI) this year. AI investments by the four biggest tech firms — Amazon, Google, Meta and Microsoft — jumped 63% last year, and will jump again for 2025, the Financial Times (FT) reported Friday (Feb. 7). However, the report added, investors are […]
  1. Holiday & Events
For brands, the Super Bowl has become more than just an annual sporting event — the Big Game is now a big moment for brands to make a splash and connect with consumers. A game-day ad is the traditional method, but increasingly, brands are thinking outside the 30-second ad spot with activations that lean into […]
  1. Technology & Innovation
ChatGPT vs. the competition. Source: SimilarWeb ChatGPT is booming. After months of stagnant usage in early 2024, the chatbot hit an inflection point and is now far outpacing its competition, according to new data from analytics firm Similarweb. OpenAI’s flagship bot hit 3.8 billion visits on desktop and mobile web in January 2025, more than […]
  1. Data & Insights
Source: Brighthive (EZ Newswire) Chicago, IL — Brighthive, a company that is at the forefront of the AI industry, today announced that Suzanne H. EL-Moursi, its co-founder and CEO, was named as one of the Top 50 Women Chief Executive Officers of 2025 by Women We Admire. Women We Admire is an organization comprised of […]
  1. Technology & Innovation
Selectika, an AI driven personalisation platform for fashion and e-commerce, reports that David Clark, Chief Customer Officer at Sports Direct owner Frasers Group, has joined the company as a strategic advisor. He comments: “I am thrilled to be joining Selectika at such a pivotal time. The company is at the forefront of AI powered personalisation, and […]
  1. Data & Insights
Source: Unlisted (EZ Newswire) Palo Alto, CA — In today’s housing market, where inventory is low and competition is high, buyers often find themselves frustrated with the lack of options. At any given moment, only about 5% of homes in the U.S. are actively listed for sale, yet these homes receive nearly all the attention […]

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  1. Data & Insights
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […]
  1. Holiday & Events
  2. Holiday & Events
A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
  1. Trends & External Forces
  2. Data & Insights
  3. Technology & Innovation
  4. Trends & External Forces
IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
  1. Data & Insights
  2. Technology & Innovation
There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]

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