AI

Articles on artificial intelligence and machine learning.

  1. Technology & Innovation

Walmart’s Sixth CEO: John Furner to Take the Helm as McMillon Steps Down

The world’s largest retailer announces a major leadership transition, marking only the sixth CEO change in its history Bentonville, AR — When Walmart announced Thursday that Doug McMillon would retire as CEO after 11 years at the helm, it wasn’t just a changing of the guard. It was a signal of how seriously the retail […]
3 min read
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  1. Technology & Innovation

Can AI’s Sameness Problem Be Solved? This Founder Thinks So.

AI generated content tends to look, sound, and feel the same. OpenAI’s Sora videos blend into each other. ChatGPT writes with a characteristic style. Music generators like Suno generate what always feels like the same song, even across genres. This sameness problem for AI may be the single most significant issue holding the technology back […]
4 min read
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  1. Technology & Innovation

Not On The High Street launches AI shopping assistant The Curator just in time for Christmas

Online marketplace, Not On The High Street, has announced the launch of a new AI shopping assistant, The Curator. Available through its app from today, this lets customers find items they didn’t know existed from the thousands of small brands on the Not On The High Street site. This means that shoppers will be able […]
3 min read
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  1. Data & Insights

The Future of Autonomous Retail: Smart Stores Reshape the Intersection of Food and Convenience

  The future of retail is here, and it doesn’t have a cashier according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Autonomous retail stores, like VenHub’s new Smart Store at Los Angeles Union Station, are redefining convenience, efficiency, and the customer experience. What began as a futuristic idea born in the […]
4 min read
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  1. Data & Insights

AI Agents: The Next Frontier in Intelligent Automation

Artificial Intelligence is no longer a futuristic concept, it’s the backbone of modern automation, analytics, and decision-making. Among the most transformative advancements in this field are AI Agents, autonomous digital entities capable of performing tasks, making decisions, and learning from experience. These agents are not just tools; they represent a shift toward self-sustaining intelligent systems […]
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  1. Data & Insights

Your Views:  AI Data, Loyalty, & A Cup More Than Half Empty

We had a story the other day about a new law being proposed in Congress – with, apparently, bipartisan support – that would require companies to report AI-related job losses. I commented: I don’t get a vote, but you can mark me down as an enthusiastic supporter of this legislation.  Not just because I believe […]
6 min read
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  1. Technology & Innovation

Top 10 Best Hair Transplant Clinics in Turkey for 2026

ISTANBUL, Türkiye — Around 42% of men worldwide are estimated to be bald or have significantly thinning hair with many of them resorting to the global epicenter of hair transplantation — Turkey. In 2024, over 1 million procedures were performed in the Eastern Mediterranean country, according to the International Society of Hair Restoration Surgery. With […]
4 min read
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  1. Technology & Innovation

Buy now pay later specialist Zilch raises $176.7 million as it ramps up agentic commerce focus

Zilch (a FinTech firm that launched in 2020) has raised $176.7 million in debt and equity. Led by KKCG, the round includes participation from BNF Capital, and several other investors. It also includes the expansion of its securitisation led by Deutsche Bank. This follows the recent launch of Intelligent Commerce, an AI powered platform that […]
3 min read
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  1. Technology & Innovation

We’re Asking the Wrong Question About the AI Bubble

By Doug Stephens There’s been intense speculation about whether we’re on the verge of the AI bubble bursting. And while that’s not the most important question, let’s address it by looking at what typically drives market bubbles. Whether it’s the stock market crash of 1929, the dot-com collapse of the early 2000s, or the subprime […]
3 min read
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  1. Data & Insights

Search is Changing Again: What Retailers Need to Know About GEO

When Google launched in the late 1990s, it didn’t just change the internet. It changed how people found businesses. The companies that cracked the early code of Search Engine Optimization (SEO) grew fast. Today, we are experiencing another major shift in how people discover and evaluate brands, this time powered by generative AI. Shoppers are […]
4 min read
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  1. Data & Insights

The Hidden Revenue Killer: How Outdated Devices Cost Retailers

Retailers, we have a problem – half of the devices powering frontline operations are running outdated operating systems, leaving them vulnerable to known security risks. And to make matters worse? Hackers armed with generative AI are actively hunting them down and fueling a surge in ransomware, malware and phishing attacks. This is a double-edged security […]
4 min read
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  1. Technology & Innovation

Mango boosts sustainability efforts with Inspectorio Lab Test Management solution

Inspectorio, an AI powered platform for quality, compliance, sustainability, and traceability, reports that Mango has implemented its automated Lab Test Management solution. This will extend the collaboration framework between Mango and Inspectorio, which has been in place for six years.  Through this implementation, Mango says it will gain comprehensive performance insights at the supplier, material, […]
2 min read
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  1. Data & Insights

Target Deploys Conversational AI In-Store to Promote Smarter Gifting

Target is placing AI-powered tools into customers’ hands with a conversational Target Gift Finder on its mobile app, providing tailored recommendations based on details about the recipient that shoppers input in the app. The retailer also has added list-to-cart scanning, allowing shoppers to scan handwritten lists into the Target app — including scanning holiday wish […]
2 min read
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  1. Data & Insights

The new frontier for enterprise mobility: how the EM45 will transform enterprise efficiency

Over the last two decades, enterprise mobility has been caught in a delicate device balancing act. On one side we have rugged, durable mobile computers purpose built for the demands of enterprise workflows. On the other: consumer style devices that offer aesthetic appeal, familiarity and cost flexibility, but often at the expense of the very […]
4 min read
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  1. Data & Insights

Are You Singing the Walkaway Blues?

 There’s a sad song too many high-ticket retailers sing every time it gets busy.   Ever heard it?  It’s about the $180 million walk-away problem mattress and furniture stores experience every day.  It reminds me of this Irish ballad, or maybe one of those sad country tunes, or a blues song?  I can’t remember it for […]
2 min read
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  1. Data & Insights

Your Holiday Traffic Is Lying to You

Holiday shoppers are getting harder to impress—and even harder to convert. This week’s blog played with misheard lyrics, but the message was clear: busy days create the biggest walk-away losses. In this newsletter, we break down the trends shaping that challenge and the retailers finding smart ways to keep customers engaged. Today’s Rundown Here’s a […]
4 min read
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  1. Shopper & Customer

Consumers Tighten Food Budgets: Who Will Win the “Share of Stomach” Battle This Holiday Season?

  As 2025 winds toward the holiday season, U.S. consumers are rethinking every dollar they spend on food. With grocery prices up 3.8% year-over-year, restaurant menu inflation hovering near 5.4%, and C-store traffic surging but check averages flat, the competition for the consumer’s “Share of Stomach” has never been fiercer according to Steven Johnson Grocerant […]
4 min read
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  1. Media & Marketing

Target debuts AI holiday gift finder

​[[{“value”:” Dive Brief Shoppers can enter details like age and interests to generate unique recommendations — just one of several tech updates during the season. Published Nov. 12, 2025 Target’s new Store Mode app feature where users can find its Bullseye mascot. Permission granted by Target “}]] 
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  1. Technology & Innovation

Amazon should divest its retail business and focus on likes of AI, banking, aerospace and defence

Would Amazon be stronger without retail? If it surgically expands into the right industries, yes. That’s the view of Brittain Ladd, a supply chain consultant and former Amazon executive. In a LinkedIn post, Ladd notes that the company’s retail operations now account for less than 40% of its total business. Amazon Web Services (AWS), advertising, […]
3 min read
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  1. Technology & Innovation

AI’s Role in Shaping the Future of the Quantum Batteries Market

As global industries push toward cleaner, faster, and more efficient energy solutions, quantum batteries have emerged as a promising innovation at the intersection of physics and energy storage. But while quantum battery research is still in its early stages, one disruptive force is already shaping its trajectory: artificial intelligence (AI).
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  1. Data & Insights

Listen Now: How Visa is Preparing for the Agentic Commerce Era

Payment infrastructure is without a doubt one of the most crucial and complex elements of retailing, and that complexity is only ramping up as AI agents enter the mix. For retailers this might be headache-inducing, but for Rob Cameron, Global Head of Acceptance Solutions at Visa, it’s invigorating. “It’s a super-exciting time in commerce for […]
2 min read
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  1. Operations & Supply Chain

The Rise of E-Commerce and its Impact on Product Distribution

The rise of e-commerce has been a game changer for retail product businesses. No longer are brick-and-mortar stores the only option for selling products. Online marketplaces have opened a world of new opportunities – but they’ve also created some challenges. In this blog post, we’ll take a look at the impact of e-commerce on product […]
5 min read
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  1. Technology & Innovation

The Role of AI in Accelerating the Hydrogen Truck Market

As the world transitions to sustainable transport solutions, hydrogen-powered trucks are becoming a compelling option for long-haul and heavy-duty freight. Unlike battery electric vehicles (BEVs), hydrogen fuel cell trucks offer faster refueling, longer range, and the ability to handle heavier payloads efficiently. While these vehicles represent a leap forward in clean mobility, another transformative technology […]
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  1. Data & Insights

Traffic & Conversion Dynamics in Furniture Retail

Author’s Expertise: With over 15 years of experience in retail analytics and customer behavior analysis, I’ve helped more than 500 retailers optimize their follow-up strategies. At Trakwell, our team has analyzed millions of customer interactions across furniture, mattress, and high-value retail segments, giving us unique insights into what truly drives conversion and ticket size improvements. […]
3 min read
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  1. Data & Insights

Cold Outbound Is Dead: Draftboard Launches Warm Intro Agent for Modern GTM Teams

Source: Draftboard (EZ Newswire) NEW YORK, NY — Draftboard today announced the public launch of its warm intro platform, a new category of go-to-market software that helps founders and sales teams turn their professional networks into qualified pipeline. In a world where AI has made it effortless to send thousands of “personalized” emails — and […]
2 min read
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  1. Technology & Innovation

Wobbly Unicorns, Luxury Bifurcation, and Tecovas’ CEO David Lafitte on Growing Through ‘Radical Hospitality.’

Hosts Steve Dennis and Michael LeBlanc welcome David Lafitte, President and CEO of Tecovas, the fast-growing Austin-based brand bringing cowboy culture to modern consumers. Lafitte’s career journey—from corporate attorney to Chief Operating Officer at Deckers Brands (home of UGG and Hoka) and now to retail leadership at Tecovas—is a masterclass in reinvention and focus. Under […]
3 min read
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  1. Data & Insights

When Process Beats Traffic: The Trakwell Advantage

Author’s Expertise: With over 15 years of experience in retail analytics and customer behavior analysis, I’ve helped more than 500 retailers optimize their follow-up strategies. At Trakwell, our team has analyzed millions of customer interactions across furniture, mattress, and high-value retail segments, giving us unique insights into what truly drives conversion and ticket size improvements. […]
3 min read
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  1. Data & Insights

SAP’s Muhammad Alam: Here’s How You Can Actually Get ROI From AI

This article is presented in partnership with SAP In the early days of generative AI, some leading tech thinkers believed you’d one day simply dump all your data into LLMs and query it in natural language. Now, three years after ChatGPT’s debut, a more grounded view of the technology is taking shape. Rather than operating […]
19 min read
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Walmart adding RFID tech to fresh categories

​Dive Brief The retailer worked with Avery Dennison on developing the solution in an effort to minimize food waste and improve inventory management. Published Oct. 23, 2025 Workers can better track inventory and determine when to rotate or mark down products with RFID technology, according to Walmart. Courtesy of Walmart
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‘A cultural shift’: Dollar Tree’s CEO on tech, AI adoption

At Dollar Tree’s investor day this month, the discount retailer gave a peek into how it’s catching up with the times — and AI is playing a key role. If one thing is certain, CEO Mike Creedon told investors, it’s that Dollar Tree must evolve. “And we are, from a single price point model to […]
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New Amazon smart delivery glasses help drivers navigate routes and complete deliveries

Amazon has unveiled new smart glasses designed to assist drivers in navigating their routes and completing deliveries. The AI powered technology provides hands free navigation, package scanning, and hazard detection directly in drivers’ field of view, eliminating the need to look down at their smartphones while making deliveries. The glasses feature computer vision technology that […]
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