Consumers

Articles on consumers & consumption.

  1. Department & Category
  How is it that United Airlines understands that consumers want grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food and so many legacy grocery stores stutter at discussing the idea?  Restaurants have had great success selling grocerant niche meals and meal components for takeout and delivery.   According to Steven Johnson Grocerant Guru®at Tacoma, WA based […]
  1. Stores & Formats
Convenience stores are set to play a key role in the run-up to Christmas, with almost 60% of consumers saying the sector will be central to their shopping plans this time around. More than a quarter (28%) say they are ready to begin their seasonal shopping visits at the start of December, while a further […]
  1. Shopper & Customer
Consumers spent a record $5.29 billion on Thanksgiving Day, per Adobe Analytics data, up 2.9 percent year-over-year (YoY). Shoppers were enticed by big discounts in categories like toys and electronics, and took to their smartphones during holiday meals. Mobile shopping drove 55 percent of online sales (up 8.3 percent YoY), an all-time record for Thanksgiving Day since 2012. In the […]
  1. Stores & Formats
Shoppers were expected to turn out in record numbers to shop for Black Friday deals, particularly as concerns of COVID-19 have subsided. However, with inclement weather in parts of the country, thin crowds were seen outside stores on what has historically been the busiest shopping day of the year. At Times Square in New York […]
  1. Retail Ecosystem
Looking ahead to 2023, host Andrew McDougall and beauty industry experts Sarah Jindal and Vivienne Rudd share a preview of the three trends Mintel predicts will impact consumer demand for beauty in the coming year, including brand and product examples and recommendations for marketing strategy and product innovation development over the next five years. The […]
  1. Data & Insights
Sign up for free to explore holiday consumer spending data in Earnest Dash. Powered by Earnest’s Vela spend dataset. Key takeaways: Consumers spending slowed since September across most major categories Online share of sales remains elevated vs pre-pandemic, in-line with 2021 levels Nike, Lululemon, Ulta, Shein, The RealReal, and Walmart are outperforming in the early […]
  1. Shopper & Customer
By John Spiropoulos Media is filled with evolutionary step-change transitions which permanently alter the marketplace. Each evolutionary event, seen in terms of advertiser outlays – the media mix – is driven by incremental change during economic uncertainty. This is particularly true – and trackable – in modern times. Some of these events were covered in […]
  1. Channel: Delivery
Ex-Deliveroo executive Jack Green and former Cloudkitchen executive Brandon Neman have launched a sustainable quick commerce platform to rival the sector’s incumbents, Bodo. Nearly half of consumers (46%) abandon their… The post Ex-Deliveroo exec launches rival sustainable quick commerce platform Bodo appeared first on Latest Retail Technology News From Across The Globe – Charged.
  1. Technology & Innovation
Incredible digital user experiences sit at the heart of a successful retail brand. Subpar shopping experiences won’t be tolerated by today’s digitally savvy consumers: 69% of online shopping carts are abandoned, and whilst the reasons for abandonment are wide and varied, many relate back to poor user experience. Brands can’t afford to ignore any factors […]
  1. Department: Food
  The age-old question; What’s for Dinner, is at the intersection of saving time and inflation weights heavily on consumer minds today. At Sprouts they are just beginning to see how important that intersection can be to their top and bottom-line according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   The […]
  1. Holiday & Events
Ed Betts, General Manager Retail Lead Europe at Retail Express, considers the potential for data-driven planning to help turn a bottom-line disaster into a profitable positive. Worldwide activity surrounding Black Friday has never been stronger. In the US, over 53% of consumers plan to make a purchase on Black Friday; in the UK consumers are […]
  1. Shopper & Customer
Advent calendars have been popular since the late 19th century as a way of marking the days until Christmas. Brands have also renamed the seasonal marker as ‘anticipation calendars’ to widen the potential audience. Anticipation calendars also give consumers the opportunity to experiment with products the recipient has not tried before.  From simple interactive cardboard […]
  1. Data & Insights
With more consumers taking control and opting out of advertising they don’t want to see, brands need to know how to make sure their marketing strategy hits the mark, with the perfect mix of reach and relevance. Despite it being easier for brands to pre-test ideas before launching a full-blown ad campaign, this only tells […]
  1. Holiday & Events
Chief financial officers in retail are forecasting lower profits as merchants squeeze margins to move excess inventory and entice consumers to increase their discretionary spending in the run-up to Christmas. The average margin on earnings before interest and taxes for retailers in the S&P 500 was 10.7 percent in the third quarter, down from 13.2 […]
  1. Data & Insights
As a retailer, you likely already have a wealth of customer data. This data can include customer contact information, purchase history, and demographic information. By understanding this data, you can gain insights into your customer’s needs and preferences, which can, in turn, help you to improve the shopping experience and boost sales.  In addition, analyzing […]
  1. Shopper & Customer
Got the following email yesterday from MNB reader Lori Buss Stillman: I loved your commentary on Titan Casket and the service they provide. It’s a smart glimpse into a market sector most consumers are uneducated about, and only engage with at a time when it is difficult to separate heart and head. When my Dad […]
  1. Trends & External Forces
1. Keep a gratitude journal 2. Volunteer your time and skills 3. Do a fun activity by yourself 4. Practice being present in the moment BONUS! Take the Appreciate The Little Things Quest It’s easy to forget to stop and enjoy life once in a while and appreciate what you have. We’re all so busy […]
  1. Technology & Innovation
On November 18th, RETHINK Retail hosted their November Small Groups Mixer, a monthly virtual event catered to all of 2022’s Top Retail Influencers (TRI). This month attendees discussed a range of topics including Immersive Commerce, Technology Innovation in Retail Leadership, Restaurant Transformation, and Automation, and Takeaways from Walmart and Target’s Q3 Earnings Report. Here, we’ll […]
  1. Retail Operations
The CPG Guys, PVSB and Sri are joined in this episode by Surabhi Pokhriyal Chief Digitl Growth Officer of Church & Dwight, a world leader in household and personal care products. Their global brands include ARM &HAMMER®, Batiste™, OxiClean™, Trojan™, XTRA™, Nair™, First Response™, Spinbrush™, Orajel™, vitafusion™,Li’l Critters™, Water Pik®, FLAWLESS®, Zicam® and TheraBreath®. Follow […]
  1. Data & Insights
Delivery issues are inevitable and particularly more frequent during the holiday season. But we can’t blame the shipping carriers for it. This is because the huge incoming volume of shipments really puts a strain on their capacity to deliver orders properly.  However, that doesn’t mean we let them get away with delivery issues because an […]
  1. Media & Marketing
We asked a variety of comms pros what they thought 2023 would look like in terms of social media and traditional media. This is what they said. The story of the media in 2022 was, unfortunately, much as it has been for the last decade or more. Layoffs, attrition and the collapse of both new […]
  1. Shopper & Customer
Despite ongoing economic turbulence and the financial struggles associated with the cost-of-living crisis, more than seven in 10 (71%) UK shoppers plan to spend over the Black Friday period, new research from Wunderkind, the leading performance marketing channel that scales one-to-one messages for retailers and brands, reveals. Despite inflation reaching a new 41-year high of 11.1%, and […]
  1. Technology & Innovation
The Internet of Things (IoT) is rightly touted as the future of technology. Many of our devices are already operating under the core principles of the IoT – connectivity and interoperability – and these features are only going to become more prevalent. From smartphones that can control our light bulbs, to our home security systems […]
  1. Shopper & Customer
In honour of our 50th anniversary, Mintel’s leading experts have curated an exciting new ebook. The Fifty is your trusted guide, lifting the lid on 50 fascinating markets around the world where potential gains abound. The world is evolving and consumers are changing faster than ever before. We delved into our industry-leading data and identified […]

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Editor’s Choice

  1. Shopper & Customer
  2. Department: Consumer Durables
  3. Department: Nonfood
  4. Corporate Strategy
  5. Corporate Finance
  6. ESG
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Retailer Media
  10. Agencies & Vendors
  11. Data & Insights
  12. Shopper & Customer
  13. Trends & External Forces
  14. Associates & Employees
  15. Operations & Supply Chain
  16. Stores & Formats
By John Spiropoulos Media is filled with evolutionary step-change transitions which permanently alter the marketplace. Each evolutionary event, seen in terms of advertiser outlays – the media mix – is driven by incremental change during economic uncertainty. This is particularly true – and trackable – in modern times. Some of these events were covered in […]
  1. Media & Marketing
  2. Department: Consumer Durables
  3. Department: HBC
  4. Department: Nonfood
  5. Corporate Finance
  6. Partnerships & Alt Profit
  7. Media & Marketing
  8. Agencies & Vendors
  9. Data & Insights
  10. Technology & Innovation
  11. Holiday & Events
SMI Core data captures the actual spend data from the SMI Pool partners of major holding companies and large independent agencies, representing up to 95% of all US national brand ad spending, to provide a complete monthly view of the SMI Pool market size, investment share and category performance. Core Data delivers detailed ad intelligence across all media […]
  1. Trends & External Forces
  2. Channel: Grocery
  3. Department: HBC
  4. ESG
  5. Media & Marketing
  6. Trends & External Forces
  7. Associates & Employees
  8. Merchandising
CINCINNATI — The Kroger Health Center for Advanced Community Care, a joint project of Kroger Health and the University of Cincinnati James L. Winkle College of Pharmacy, recently celebrated its one-year anniversary. The Center employs pharmacists, technicians, nurse practitioners, and dietitians to provide an interprofessional model of care. It also provides practical experiences for students […]
  1. Channel: Dollar/Value
  2. Corporate Strategy
  3. Corporate Finance
  4. Corporate Purpose
  5. ESG
  6. Media & Marketing
  7. Shopper & Customer
  8. Associates & Employees
  9. Merchandising
  10. Operations & Supply Chain
  11. Stores & Formats
CHESAPEAKE, Va.— Dollar Tree executives said the retailer’s new pricing strategy lifted operating income nearly 23% to $381 million in the third quarter ended October 29. Top-line sales rose 8.1% to $6.94 billion. Comparable-store sales at its Dollar Tree stores increased 8.6% from a year earlier, while comps at its Family Dollar stores were up […]

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