Consumers

Articles on consumers & consumption.

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  1. Owned Brands (Private Label)
Coffee cups are looking half-full rather than empty, thanks to Sainsbury’s. The retailer has recently teamed up with coffee pod manufacturer Dualit and On-Pack Recycling Label Ltd (OPRL Ltd) to prove that despite popular misconceptions and confusion, aluminum coffee pods can be recycled at home, provided they are empty of coffee grinds. Until now, it’s […]
  1. Shopper & Customer
PORT WASHINGTON, N.Y. — A majority of U.S. consumers planned to spend the same amount as last year on this year’s holiday shopping. Those who planned to spend less than last year outnumbered those who planned to spend more, according to a survey from The NPD Group, citing a consumer survey conducted last month. “The […]
  1. Shopper & Customer
 A whopping 81% of consumers plan to maintain or increase their digital usage, even as COVID-19 restrictions lift, according to a survey from FullStory. Is your business prepared to deliver an easy, friction-free experience?   During this episode of Retail Remix, Kirsten Newbold-Knipp, CMO of FullStory, and Elizabeth Simmer, Head of Onboarding & Professional Services, sit […]
  1. Shopper & Customer
SAN RAMON, Calif.–(BUSINESS WIRE)– #P97Networks–In a move to enhance its mobile apps for Chevron and Texaco consumers, Chevron Products Co., a division of Chevron U.S.A. Inc., today announced a new collaboration with mobile commerce leader P97 Networks to make every-day transactions for purchasing fuel and food or participating in loyalty offers as simple as unlocking […]
  1. Channel: Grocery
Digital efforts pay off as grocer retains consumers within its ecosystem As consumer behavior shifts with each COVID wave, The Kroger Co. is seeing its digital efforts pay off as the grocer retains shoppers within its ecosystem. Rodney McMullen, chairman and CEO of Kroger, expressed excitement for the future of grocery e-commerce at the Groceryshop trade show in […]
  1. Shopper & Customer
Barnes & Noble has reported double-digit sales growth this year compared to 2019 and seen customers returning to its stores on Friday and Saturday nights to look for something to read. The retailer’s CEO, James Daunt, said the the company hasn’t experienced this level of growth since Amazon.com came on the scene and began selling […]
  1. Department: HBC
Mintel’s team of global beauty experts track product launches that address new consumer needs. This month, they spotlight the products that help to combat the signs of ageing, creating smooth complexions. Bliss Disappearing Act Pore Shrink & Blur Serum This serum tackles heightened concerns about complexion, as well as the environment and animals, thanks to […]
  1. Department & Category
ARLINGTON, Va. – The Food Industry Association (FMI) is out with a report that examines how traditional grocery business cycles are being upended by pandemic-fueled changes in consumer behaviors. “The Food Industry Speaks 2021” tells the story of the food retail industry’s resilience and transformation in 2020, and identifies how the landscape continues to shift, […]
  1. Department: HBC
STAMFORD, Conn. — Henkel, a leading manufacturer of well-known brands including Dial soaps, and Schwarzkopf hair care, has named David DiBernardino as regional head, consumer beauty care North America. In this role, DiBernardino will lead the Henkel Consumer Beauty business in the United States and Canada, with goals that include continuing the business‘ focus on building […]
  1. Operations & Supply Chain
MANCHESTER, Conn. – The ADUSA Supply Chain network today announced the opening of its newest distribution center here, a 1 million-square-foot, state-of-the-art facility that will receive, select and transport 88 million cases of nonperishable grocery products annually for more than 450 Stop & Shop stores and e-commerce centers. The facility also includes a state-of-the-art technology […]
  1. WitsNotes
Loyalty takes center-stage with WitsNotes Volume 3:  Title: The Tipping Point of Loyalty (2021) Author: Upside Topic(s): Loyalty, Retail Length: 66 pages RetailWit Summary: 2 pages The Summary: The value of a loyal customer has increased—for retailers, the top loyal customers are worth up to 27x of revenue versus your non-loyals. And, shoppers are less […]
  1. Media & Marketing
Weeks after Amazon introduced an updated Fire TV lineup that included, for the first time, its own TVs, Roku today is announcing its own competitive products in a race to capture consumers’ attention before the holiday shopping season. Its updates include a new Roku Streaming Stick 4K and Roku Streaming Stick 4K+ — the latter […]
  1. Media & Marketing
Brand awareness is a process used by companies of all sizes to generate recognition for what they offer. Brand awareness is generated by companies using a wide range of techniques and strategies including advertisements, social media, messaging, graphic design, and more. It is, simply put, the knowledge that a brand exists and what it offers. […]
  1. Shopper & Customer
Wendy Liebmann has devoted her career to charting the changing wants and needs of consumers and analyzing what that evolution means for the retail and CPG sectors. In this week’s Video Forum, Liebmann, chief executive officer and chief shopper at WSL Strategic Retail, talks about mass market retailers’ performance during the COVID pandemic, ongoing industrywide […]
  1. Channel: Convenience
  There are times that old industry insiders pontificate on things that they just don’t understand.  This may not be the case this time for our own Grocerant Guru®, Steven Johnson, based in Tacoma, WA with Foodservice Solutions®.  Johnson stated, “consumers are attracted to restaurant brands for a plethora of reasons most are tired to […]
  1. Trends & External Forces
DUBLIN–(BUSINESS WIRE)–The “Poland Buy Now Pay Later Business and Investment Opportunities (2019-2028) Databook – 75+ KPIs on Buy Now Pay Later Trends by End-Use Sectors, Operational KPIs, Market Share, Retail Product Dynamics, and Consumer Demographics” report has been added to ResearchAndMarkets.com’s offering. The BNPL payment industry in Poland has recorded strong growth over the last […]
  1. Holiday & Events
Labor shortages, pent-up consumer demand, and supply chain disruptions could dramatically impact retailers this holiday season. And adding privacy changes on Apple’s new iOS 15 means email marketers face a perfect storm of uncertainty. The post A Perfect Storm for 2021 Holiday Email Marketing appeared first on Practical Ecommerce.
  1. Department & Category
  Regular readers of this blog know that in every sector of retail foodservice today, grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food is driving incremental growth.  Hand held food for immediate consumption is the unsung platform driving consumer adoption according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Panda Express excels […]
  1. Shopper & Customer
Raydiant’s new series, the Future of Shopping, interviews experts and thought leaders with a goal of better understanding what organizations can do to prepare themselves for what lies ahead.  The following is an interview we recently had with Mikaela Jaconelli, Director of Client Success at Tipser. How has consumer shopping behavior evolved over the past […]
  1. Media & Marketing
Osprey Charging has announced plans to install over 150 high-powered electric vehicle (EV) charging hubs across the UK by 2025. A total of 1,500 150-175KW rapid chargers will be installed across the sites, which will be located on A-roads and adjacent to motorways, to encourage motorists to switch to electric cars ahead of the 2030 […]
  1. Shopper & Customer
Raydiant’s new series, the Future of Shopping, interviews experts and thought leaders with a goal of better understanding what organizations can do to prepare themselves for what lies ahead.  The following is an interview we recently had with Amal Jomaa, Head of Fashion at SO REAL Digital Twins AG. How has consumer shopping behavior evolved […]
  1. Shopper & Customer
LOS ANGELES–(BUSINESS WIRE)–Guess?, Inc. (NYSE: GES) announced today that the Company will be participating in a fireside chat at the Annual Wells Fargo Consumer Conference on Thursday, September 23, 2021 at 10:40 a.m. Pacific Time. The Company will be represented at the conference by Carlos Alberini, Chief Executive Officer, Katie Anderson, Chief Financial Officer, and […]
  1. Shopper & Customer
Raydiant’s new series, the Future of Shopping, interviews experts and thought leaders with a goal of better understanding what organizations can do to prepare themselves for what lies ahead.  The following is an interview we recently had with Paul Miser, CSO at Icreon. How Has Consumer Shopping Behavior Evolved Over the Past 5 Years?  There […]
  1. Trends & External Forces
Raydiant’s new series, the Future of Shopping, interviews experts and thought leaders with a goal of better understanding what organizations can do to prepare themselves for what lies ahead.  The following is an interview we recently had with Maria Vasserman, Marketing Communications Specialist, MAROPOST. How has consumer shopping behavior evolved over the past 5 years? […]
  1. CPG & FMCG
The CPG Guys, Sri & PVSB, are joined in this episode by Sinan Gurman – SVP of data & analytics, and Seema Kashyap – Director and practice leader of Marketing Analytics at WNU at WNS (Holdings) Limited (NYSE: WNS), a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics and […]
  1. Channel: Ecommerce & Digital
By John Gallemore, CEO, THG Ingenuity  The last 18 months have seen extraordinary growth in online shopping, as the world adjusted to home working alongside periods of lockdown and isolation.  Indeed, THG data shows that sales increased by 42% in 2020, with a 73% uplift in new customers year-on-year.   For many retailers, it’s been challenging – in some cases impossible – to keep […]
  1. Shopper & Customer
Raydiant’s new series, the Future of Shopping, interviews experts and thought leaders with a goal of better understanding what organizations can do to prepare themselves for what lies ahead.  The following is an interview we recently had with Nick Shackelford, Managing Partner, Structured Agency. How has consumer shopping behavior evolved over the past 5 years? […]
  1. Shopper & Customer
Raydiant’s new series, the Future of Shopping, interviews experts and thought leaders with a goal of better understanding what organizations can do to prepare themselves for what lies ahead.  The following is an interview we recently had with Taylor Ryan, CEO of Klint Marketing. How has consumer shopping behavior evolved over the past 5 years? […]

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  1. Channel: Grocery
Digital efforts pay off as grocer retains consumers within its ecosystem As consumer behavior shifts with each COVID wave, The Kroger Co. is seeing its digital efforts pay off as the grocer retains shoppers within its ecosystem. Rodney McMullen, chairman and CEO of Kroger, expressed excitement for the future of grocery e-commerce at the Groceryshop trade show in […]
  1. WitsNotes
Loyalty takes center-stage with WitsNotes Volume 3:  Title: The Tipping Point of Loyalty (2021) Author: Upside Topic(s): Loyalty, Retail Length: 66 pages RetailWit Summary: 2 pages The Summary: The value of a loyal customer has increased—for retailers, the top loyal customers are worth up to 27x of revenue versus your non-loyals. And, shoppers are less […]

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