Executives

Articles on retail leadership and executives.

  1. Data & Insights

APIs Drive Omnichannel Growth by Connecting Real-Time Transaction Data Across Channels

For most of the time that retailers have existed, the only option shoppers had when they wanted to buy something was to go to a physical store and purchase in person. Then came eCommerce, which added online shopping to the mix, and more recently, the emergence of the omnichannel commerce concept, which some industry players […]
3 min read
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  1. Shopper & Customer

2 Key Strategies for Reducing Shopping Cart Abandonment

In this episode of Retail Right Now, Total Retail’s Joe Keenan and Kristina Stidham discuss an article recently published by Total Retail titled, “Tips for Preventing Shopping Cart Abandonment,” authored by Isaac Gurary, CEO of NoFraud. This article shares two key strategies to combat rising product prices and optimize the customer checkout experience. It’s critical that […]
< 1 min read
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  1. Technology & Innovation

Tammy Girl returns to action as it makes debut on Asos

After a 17 year hiatus, Tammy Girl is back, with fast fashion giant Asos relaunching the brand on its website. In 2005, Tammy Girl closed its high street stores after being bought by BHS, leaving UK pre-teens distraught. Manchester based, digital fashion firm, Daisy Street acquired the brand and partnered with Asos for a capsule […]
2 min read
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  1. Channel: Dollar/Value

Dollar Tree posts gains in sales and profits

Dollar Tree reported a 6.5 percent sales gain in the first quarter and the chain’s earnings rose to $2.37 a share, up from $1.60 a year ago. “During the quarter, the Dollar Tree team successfully completed its conversion to the $1.25 price point, contributing to both sales and margin improvements,” CEO Michael Witynski said.
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  1. Channel: Dollar/Value

Dollar General post strong sales gains in first quarter

GOODLETTSVILLE, Tenn. — Dollar General on Thursday reported net sales of $8.8 billion for its fiscal year 2022 first quarter, an increase of 4.2% over the prior-year period. The net sales increase was primarily driven by positive sales contributions from new stores, partially offset by a slight decline in same-store sales and the impact of […]
3 min read
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  1. Trends & External Forces

NACDS Foundation sponsors March of Dimes Gourmet Gala

WASHINGTON — March of Dimes hosted its 40th Annual Gourmet Gala in Washington, D.C., earlier this month, and the NACDS Foundation returned as a Platinum Sponsor of the event. The Gourmet Gala makes possible research, education, advocacy and programs that “help more moms have full-term pregnancies and healthy babies.” This year, the Gourmet Gala brought […]
2 min read
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  1. Technology & Innovation

UK Facial Recognition Ruling Could Spur Innovation

The U.K.’s data-privacy watchdog’s recent $10 million fine on facial recognition company Clearview AI Inc. could spur innovation in the space, including advancements in payments technology, as it “sets clearer ground rules for balancing software innovation with people’s right to privacy,” according to a report in The Wall Street Journal Wednesday (May 25). The Information […]
2 min read
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  1. Trends & External Forces

Macy’s raises annual forecast after strong quarter

Macy’s raised its annual sales and earnings forecast after a strong start to 2022. “While macroeconomic pressures on consumer spending increased during the quarter, our customers continued to shop,” Macy’s CEO Jeff Genette said. “We saw a notable shift back to occasion-based apparel and in-store shopping, as well as continued strength in sales of luxury […]
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  1. Channel: Grocery

GIANT taps Krueger as VP of team experience

CARLISLE, Pa. – The GIANT Co. has named Jennifer Heinzen Krueger vice president of team experience, effective May 30. Krueger replaces Matt Lutcavage, who is leaving for a new opportunity outside of the company. In her new role, Krueger will lead GIANT’s human resources team, which the company says is focused on fostering a culture […]
2 min read
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  1. Channel: Dollar/Value

Dollar Tree’s Q1 earnings beat expectations

CHESAPEAKE, Va.— Dollar Tree reported a 43.2% increase in net income, to $536.4 million for the first quarter ended April 30. Diluted earnings per share for the quarter increased 48.1% to a first-quarter company record $2.37, compared to $1.60 in the prior year’s quarter, the company said Thursday. Consolidated net sales increased 6.5% to $6.90 […]
2 min read
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  1. Shopper & Customer

Klevu report – Majority of UK e-commerce sites’ search engines don’t work

78% of of e-commerce websites in the UK are unable to convert shoppers due to their inability to “understand” natural language and thus, shoppers’ intent, according to a new report from Klevu. This found that over three quarters of the 50 retailers researched delivered zero or irrelevant results when presented with conversational queries. Only 20% […]
2 min read
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  1. Media & Marketing

Dorsey Steps Down From Twitter’s Board

Jack Dorsey, the Twitter co-founder, has now left the company’s board of directors, NBC wrote Wednesday (May 25). That came weeks after he was instrumental in selling the company to billionaire Elon Musk. The report said Dorsey’s departure was planned, with Twitter saying last year that he would do so after his term expired at […]
2 min read
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  1. Channel: Grocery

Kroger Adds “Spoke” Distribution Facility In Central Ohio

Kroger said yesterday that it is opening a new “spoke facility,” powered by Ocado, in Central Ohio, that it says “will extend the grocer’s reach and ability to provide fresh and friendly services to its customers … The 61,000-square-foot facility located on Shook Rd in Lockbourne will collaborate with the fulfillment hub in Monroe, Ohio and […]
2 min read
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  1. Channel: Ecommerce & Digital

Amazon Opens First Bricks-and-Mortar Clothing Store

dot.LA reports that Amazon has opened its first clothing store – Amazon Style, located in the The Americana at Brand mall in Glendale, California, about 10 miles north of downtown Los Angeles. Here’s how the story describes the store: “The floor is massive – laying out original products from Amazon’s own apparel lines alongside name […]
4 min read
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  1. Technology & Innovation

Loss Prevention & Fraud Detection in Retail

In an industry known for its tight margins, any loss in retail is significant. Retailers often need to sell many multiples of an item to breakeven on a single loss. “Shrink” is a $60B dollar issue for the retail industry globally and growing rapidly. Most retailers attribute 50-60% of losses to associate actions. Increasingly, Organized […]
3 min read
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  1. Channel: Restaurants

Starbucks Sells Evolution Fresh To Bolthouse Farms

Starbucks announced yesterday that it is selling its Evolution Fresh business to Bolthouse Farms.  Terms of the deal were not disclosed. The announcement said that “Evolution Fresh is a leading producer of primarily organic, cold-pressed, premium juice products. By joining forces with Bolthouse Farms – the No. 1 super premium refrigerated beverage brand and largest […]
2 min read
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  1. Department: Consumer Durables

Nordstrom Shuts Down Trunk Club Shopping Service

Nordstrom announced yesterday via email to members of its Trunk Club shopping service that it is closing the service down, effective the end of the month. On its website and in an email, the retailer said: “As a valued Nordstrom Trunk Club customer, we thank you and appreciate your loyalty. “While we will no longer […]
2 min read
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  1. Media & Marketing

3 E-Commerce and Social Media Trends to Watch Through the Rest of 2022

E-commerce sales have been on the upswing as a share of total sales since before 2000, and in the last decade, social platforms have played an increasing role. Then 2020 happened, driving an unprecedented spike in online sales. This year so far, we’re seeing social media mature as a force that drives e-commerce, in addition […]
3 min read
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  1. Partnerships & Alt Profit

Nordstrom Launches Partnerships with Allbirds and ASOS as the Retailer Continues its Evolution

Nordstrom is expanding its business through new partnerships with other retailers and streamlining its styling services. The retailer will now offer Allbirds shoes as part of its sustainability push and sell ASOS products in a new immersive experience aimed at young shoppers. It will also eliminate the Trunk Club brand along, which featured the at-home […]
3 min read
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  1. Corporate Finance

Namibian B2B e-commerce retail platform JABU raises $15M led by Tiger Global

More venture capital keeps trooping into Africa’s B2B e-commerce retail, a space where startups are digitizing informal trade to get thousands of merchants to operate more efficiently. This time, it’s a startup that was in the news this January: Namibia-based JABU, whose $3.2 million seed round we covered. Now, the last-mile distribution e-commerce company has […]
3 min read
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  1. Trends & External Forces

Dick’s expects to ‘adapt quickly’ to macroeconomic challenges

Dick’s Sporting Goods is expecting sales to slump between two and eight percent this year and earnings per share to come in between $9.15 and $11.70 per share, down from its previous guidance of $11.70 to $13.10. Dick’s president and CEO Lauren Hobart acknowledged the company is facing macroeconomic challenges, including inflation, and expects her […]
< 1 min read
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  1. Department: Consumer Durables

Dick’s Digital Declines as Customers Return to Stores

Dick’s Sporting Goods doesn’t expect the struggles it reported in the first quarter of 2022 to get much better during the rest of the year, saying it sees comparable store sales struggling to ever break even year-over-year during the rest of this year after an 8.4% drop in Q1. The retailer pointed to “evolving macroeconomic […]
2 min read
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  1. Stores & Formats

Kohl’s to Launch 100 Small Format Stores in Untapped Markets

In a bid to get closer to customers and enter new neighborhoods, Kohl’s said Wednesday (May 25) that it was launching a sweeping store investment program that will see the addition of 100 new small-format locations over the next four years. The announcement coincides with the retailer’s Investor Day meetings and marks the latest effort […]
3 min read
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  1. Trends & External Forces

On Several Fronts, Measured Economic Confidence

In a number of unrelated stories this morning, there seems to be a consensus that while inflation will be a continuing problem, the economy is in generally good shape, with some level of confidence that there will not be a recession anytime soon. From CNBC: “U.S. consumers are ‘in good shape’ and will keep spending […]
2 min read
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  1. Shopper & Customer

Overcoming the Problem of Online Product Search

Are you ready to hear an uncomfortable truth? Today’s e-commerce search mechanisms are still firmly based on technical concepts developed over 20 years ago. They often leave consumers frustrated and unengaged, resulting in churn or missed sales opportunities. Facets and search bars are static mechanisms that reflect a technical search engine perspective. Recent personalization technology […]
3 min read
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  1. Channel: Dollar/Value
  2. Channel: Dollar/Value
  3. Corporate Strategy
  4. Corporate Finance
  5. Department: Consumer Durables
  6. Media & Marketing
  7. Shopper & Customer
  8. Technology & Innovation
  9. Trends & External Forces
  10. Operations & Supply Chain
  11. Stores & Formats

Dollar General post strong sales gains in first quarter

GOODLETTSVILLE, Tenn. — Dollar General on Thursday reported net sales of $8.8 billion for its fiscal year 2022 first quarter, an increase of 4.2% over the prior-year period. The net sales increase was primarily driven by positive sales contributions from new stores, partially offset by a slight decline in same-store sales and the impact of […]
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  1. Data & Insights
  2. Corporate Strategy
  3. Department: HBC
  4. Media & Marketing
  5. Data & Insights
  6. Shopper & Customer
  7. Trends & External Forces
  8. Merchandising

CVS to launch virtual primary care solution

WOONSOCKET, R.I. — CVS Health announced on Thursday the launch of CVS Health Virtual Primary Care, a new virtual care solution available through a single digital platform. The offering connects CVS Health’s services, clinical expertise, and data for a more coordinated and consumer-centric health care experience. The company said the new solution enables consumers to […]
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  1. Retailer Media
  2. Corporate Strategy
  3. Media & Marketing
  4. Retailer Media
  5. Data & Insights

22% Of Brands Are Unhappy With How They Allocate Their Retail Media Budget. But There’s a Better Way

Retail media networks (RMNs) are an exciting place to run ads, because of the valuable first-party data that retailers have about their customers. RMNs create an ability to target a specific retailer’s customers and provide valuable insights into how people shop. And brands certainly are not hurting for choices. Just last week, Ulta announced a media network and the hotel chain, Marriott, the week prior. 
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