Agencies & Vendors Top 10 2023 DSI Content Picks for Digital Leaders DSI The Digital Shelf Institute (DSI) is committed to igniting your passion for what’s possible in the world of digital commerce. With our prolific podcast series, extensive research, and forward-thinking thought leadership from digital leaders, you’ll get the answers to your burning commerce questions. As we close out 2023, here are the DSI’s top 10 content […] Digital Shelf Institute December 11, 2023December 11, 2023 9 min read Technology & InnovationAIMerchandisingMarketing: Retail MediaMarketing: Social MediaPodcastsOmnichannelStrategyConsumersData & InsightsAmazonShoppersCompetitionColgate-PalmoliveMarketing: UGCPredictions and ForecastsOperations & Supply ChainMarketing: In Store84.51KrogerExecutivesDept. FreshMarketing: ShopperPricing & PromotionsCOVID19PartnershipsDept. NonfoodMarketing: OOHAgenciesTrends: Retail 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Missed our Martech for 2024 jam session? Catch the replay and get the 89-page report for free Last week, Frans Riemersma and I published our Martech for 2024 report, an in-depth analysis of the evolving martech landscape in the gen AI era and the underlying forces of aggregation and composability that are shaping it. You can download a free copy here. We also hosted an hour-long presentation, discussing many of the themes […] chiefmartec December 10, 2023December 10, 2023 < 1 min read Technology & InnovationPredictions and ForecastsMarketing: Social MediaAIInsight Providers 0 Saving Bookmark this article Bookmarked
Agencies & Vendors 3 Things Connected TV Can Do that Linear Can’t This year for the first time ever, the viewership share of linear television (i.e. traditional broadcast and cable) has fallen below 50%, according to Neilsen. But it’s not that people aren’t watching TV; it’s just that they are no longer watching it the way they used to: streaming is rapidly taking over and now represents […] Retail TouchPoints December 10, 2023December 10, 2023 4 min read Marketing: BroadcastStreamingMarketing: Digital MediaESG and CSRMarketing: Social MediaConsumersTargetResults & InvestmentPredictions and ForecastsPricing & PromotionsSustainabilityData & InsightsDept. NonfoodInsight ProvidersOperations & Supply ChainPartnershipsPop UpsShoppersStore LocationBig Data 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Top tips on how to stop getting in the way of your own business success When you started your business, the goal was success, right? Of course it was because that’s the goal of anyone putting that much effort into something. You aren’t going to sit there and dedicate weeks, months and even years of your life to something that you’re not even sure you want to be successful. But, […] Retail Technology Innovation Hub December 10, 2023December 10, 2023 4 min read Data & InsightsTechnology & InnovationResults & InvestmentConsulting 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Transforming Medication Access with the Next Generation of Patient Support Services Today’s guest post comes from Kelly Martin, Vice President of Product Management at CoverMyMeds. Kelly discusses the obstacles that patients face when attempting to access, afford, and adhere to specialty therapies. She describes how CoverMyMeds improves the patient experience by blending technology with human expertise and connection. Click here to learn about CoverMyMed’s next-generation patient […] Drug Channels December 8, 2023December 8, 2023 2 min read Data & InsightsMarketing: Social MediaConsultingTechnology & InnovationSponsoredShoppersMeta (Facebook) 0 Saving Bookmark this article Bookmarked
Agencies & Vendors From vision to reality: how outsourced development drives results In an era where technology is the foundation of business growth, Vodworks emerges as a pivotal player in the realm of software and product engineering services. Specialising in consulting, outsourcing, and augmented team solutions, Vodworks is the strategic partner for businesses seeking to navigate and conquer their most complex technical challenges. This article explores how […] Retail Technology Innovation Hub December 8, 2023December 8, 2023 5 min read Technology & InnovationAIStrategyPredictions and ForecastsDeliveryOperations & Supply ChainPartnershipsResults & InvestmentTech: IoTSustainabilityMarketing: Loyalty & SubscriptionMarketing: In StoreDept. NonfoodData & InsightsConsultingPricing & Promotions 0 Saving Bookmark this article Bookmarked
Agencies & Vendors The Chargebacks That Stole Christmas for Retail Merchants The peak holiday season usually brings a welcome boost in sales and festive cheer for merchants. Known shopping events such as Black Friday, Cyber Monday, Thanksgiving, and Christmas pique consumer interest and lead to increased customer traffic. But while you might support year-end customer activities with festive purchase options, there’s a potential threat to all […] Ariel Chen December 7, 2023December 7, 2023 4 min read Holiday & EventsConsumersShoppersLegal & CriminalDeliveryDept. NonfoodOperations & Supply ChainStore LocationConsultingReturnsDept. ApparelPredictions and ForecastsMarketing: Loyalty & SubscriptionMarketing: TradePricing & PromotionsProcter & GambleResults & InvestmentExecutivesTechnology & InnovationUnileverData & InsightsData VisualizationGoogleDept. Toys & GamesHealth & WellnessDept. Natural / OrganicAssociates 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Amazon Cuts Referral Fees for Apparel Merchants Amazon.com is slashing its merchant fees for clothing vendors in an attempt to compete with Chinese fast-fashion retail site Shein, which may be on the docket to IPO in 2024. The online retail giant announced Tuesday that referral fees for items priced under $15 will drop from 17 percent to 5 percent. The fees for […] Joe Keenan December 7, 2023December 7, 2023 < 1 min read AmazonDept. ApparelReturnsResults & InvestmentStart UpsVendorsPredictions and ForecastsOperations & Supply ChainMarketing: Social MediaData & InsightsBrick and Mortar 0 Saving Bookmark this article Bookmarked
Agencies & Vendors NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […] Retail TouchPoints December 7, 2023December 7, 2023 2 min read Legal & CriminalTargetLowesResults & InvestmentMarketing: Social MediaExecutivesData & InsightsThick DataTechnology & InnovationPartnershipsDept. Sporting goodsDept. NonfoodBrick and MortarAgencies 0 Saving Bookmark this article Bookmarked
Agencies & Vendors What CVS Pharmacy’s New Cost-Plus Reimbursement Approach Means for PBMs, Pharmacies, Plan Sponsors, and Prescription Prices Is the world ready for new ways to price pharmacy and pharmacy benefit manager (PBM) services? CVS Health thinks so, as evidenced by two new initiatives that it announced yesterday. Below you’ll find details and links to source documents. I commend CVS Health for attempting to address key economic challenges facing the retail pharmacy industry […] Drug Channels December 6, 2023December 6, 2023 3 min read CVSDept. PharmacyPredictions and ForecastsMarketing: Social MediaHealth & WellnessData & InsightsConsultingWalgreensMeta (Facebook)Economy 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Sears is a shell of its former self. So why is it reopening some stores? [[“value”:” This audio is auto-generated. Please let us know if you have feedback. Sears and Kmart once dominated the retail landscape. When the companies merged in 2005, they had nearly 3,500 stores. For context, that’s more stores than Target, Macy’s and Lowe’s currentlyoperate. But years of business missteps have reduced the once mighty retailers to […] RetailDive December 6, 2023December 6, 2023 5 min read Technology & InnovationAIBrick and MortarStore LocationConsumersDept. NonfoodData & InsightsMerchandisingAcquisitionMarketing: Social MediaMeta (Facebook)ExecutivesMarketing: In StoreShoppersPredictions and ForecastsStore FormatDept. Toys & GamesResults & InvestmentTargetConsultingESG and CSRAgenciesAssociatesBed Bath & BeyondTrends: RetailCOVID19Dept. AppliancesLowes 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Comment: Here’s why you shouldn’t overlook the role of collaborative autonomous mobile robots Over the past three years, automation has gone from the background to the forefront of everyday business across industries, observes Gavin Donley, Head of Marketing at Brain Corp. Automation consists of many separate but related trends and sub-trends, but the burgeoning presence of collaborative autonomous mobile robots, or AMRs, stands as a defining force reshaping […] Retail Technology Innovation Hub December 6, 2023December 6, 2023 4 min read Technology & InnovationAIAssociatesTech: RoboticsMarketing: Social MediaOperations & Supply ChainTwitterTrends: TechData & InsightsPredictions and ForecastsConsultingSustainabilityInternationalConsumersWalmartExecutivesDept. Natural / OrganicThick DataBrick and MortarShoppersHealth & WellnessMarketing: In StoreMerchandising 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Major trends in martech for 2024: the real changes underway in a 99% platitude-free report There was a meme circulating around social media last week of an agency marketer rambling in a “thought leadership” interview on TikTok. I have no idea if it was parody or real. Or more accurately, if it was intentional or accidental parody. It was a jumbled jubilee of buzzword bingo – personalization, data, brand, experience, […] chiefmartec December 5, 2023December 5, 2023 4 min read Technology & InnovationPredictions and ForecastsAIData & InsightsShoppersOperations & Supply ChainInsight ProvidersMarketing: Social MediaMarketing: Direct & PersonalizationCustomer ExperienceDept. NonfoodTikTokESG and CSRHoliday & EventsStrategySponsoredTrends: Tech 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Drug Wholesalers and Brand-Name Drug Prices: Understanding CVS Health/McKesson and Why Pharmacies Lose Money on GLP-1s Consider two apparently unrelated drug channel anomalies: In McKesson’s 2023 fiscal year, CVS bought $75 billion in pharmaceuticals from McKesson’s wholesale business—a jump of more than 35% compared with the previous year. Despite skyrocketing sales for anti-obesity GLP-1 drugs, many retail pharmacies are losing money on every prescription. The common factor behind these two disparate […] Drug Channels December 5, 2023December 5, 2023 2 min read CVSHealth & WellnessMarketing: Social MediaPredictions and ForecastsEconomyData & InsightsConsultingMeta (Facebook)Dept. Pharmacy 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Samsung, Acer, Hisense onboard as Currys Connected Media unveiled by UK technology retailer Currys has unveiled the first suite of products available via its retail media network, Currys Connected Media. This allows partnered brands to understand, reach and engage millions of customers online and in-store. Brands such as Samsung, Acer and Hisense are harnessing the offering, which is built on solutions from partners including Circana, Epsilon and Criteo. […] Retail Technology Innovation Hub December 5, 2023December 5, 2023 2 min read Technology & InnovationData & InsightsShoppersPartnershipsMarketing: Retail MediaMarketing: Social MediaTwitterInternational - UKMarketing: In StoreOmnichannelConsumersInsight ProvidersHoliday & EventsDept. NonfoodPredictions and ForecastsBig Data 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Globant’s deal for Gut points to challenges facing independent agencies While Gut has been a breakout creative success, its acquisition by the technology consultancy underscores how crucial deep digital know-how is. MarketingDive December 4, 2023December 4, 2023 < 1 min read AgenciesAcquisitionTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Yes, The Chain Restaurant Brand Protectionism Hurts the Restaurant Sector Sometimes a look back edifies your view ahead. That said, when the consumers evolve brands specifically legacy chain restaurants must evolve as well according to Foodservice Solutions® Grocerant Guru®. Every restaurant brand wants incremental customer counts month after month and year after year. Customer count growth is the most important data point followed by […] Grocerant Guru December 4, 2023December 4, 2023 2 min read RestaurantsShoppersDept. GroceryData & InsightsConsumersStore LocationDept. FreshPredictions and ForecastsDept. PerimeterDept. Fresh PreparedConsultingBrick and Mortar 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Your Views: Even A Blind Man Knows Got the following email regarding my conversation with ReposiTrak’s Randy Fields and Dr. Benjamin Miller, executive vice president of regulatory and scientific affairs of The Acheson Group (TAG): Thank you for presenting the discussion about the FDA’s new traceability requirements. People in our industry are simply not aware of the impending, major disruption in logistics […] MorningNewsBeat December 4, 2023December 4, 2023 8 min read AITechnology & InnovationTargetRegional GroceryAssociatesDept. GroceryShoppersBrick and MortarConsumersAlbertsons / SafewayTech: CashierlessGhost KitchenAcquisitionExecutivesWalmartKrogerWhole FoodsOperations & Supply ChainEconomyRestaurantsBOPISMarketing: UGCStore LocationDept. PerimeterGovernmentOwned Brands (Private Label)Procter & GambleLegal & CriminalPepsiCoMerchandisingMergersCustomer ExperienceDept. FreshThick DataAhold DelhaizeWakefernAldiVendorsStrategyChatGPTCoca ColaCostco 0 Saving Bookmark this article Bookmarked
Agencies & Vendors 3 ways retailers can leverage generative AI to stay ahead of the competition Some phrases become so common that they bring thinking to a grinding halt. A new one poses a special risk to retailers, because it may prevent them from seizing opportunities to keep up with competitors. The phrase in question? “The AI revolution.” To be clear, artificial intelligence (AI) is transforming retail. But retailers need to […] RetailDive December 4, 2023December 7, 2023 4 min read AITechnology & InnovationData & InsightsConsumersShoppersCompetitionWalmartAmazonRestaurantsPredictions and ForecastsChatGPTStrategyBig DataDept. NonfoodGoogleMarketing: Direct & PersonalizationThick DataDept. BakeryDept. Natural / OrganicTargetAssociatesConsulting 0 Saving Bookmark this article Bookmarked
Agencies & Vendors These 5 people changed retail. Where are they now? [[“value”:” This audio is auto-generated. Please let us know if you have feedback. Every now and then a leader within retail rises up and becomes the person to watch. They grab headlines. They make bold decisions. They shift the focus of retail — even if it’s only for a short period of time. But then […] RetailDive December 4, 2023December 4, 2023 5 min read WalmartDept. ApparelPartnershipsExecutivesMarketing: Social MediaDept. HBCMarketing: BrandMarketing: OOHConsumersHealth & WellnessMerchandisingTargetDept. NonfoodMarketing: BroadcastBrick and MortarOwned Brands (Private Label)Flagship StoresLegal & CriminalOperations & Supply ChainPodcastsDept. Sporting goodsPop UpsPredictions and ForecastsStrategyStreamingConsultingESG and CSRData & InsightsAmazon 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Black Friday 2023 Recap: Powering Omnichannel Engagement and Lasting Loyalty Black Friday and Cyber Weekend buzz! SAP Emarsys saw a 9% year-over-year increase in customer engagements. Emarsys December 4, 2023December 4, 2023 < 1 min read OmnichannelHoliday & EventsMarketing: Loyalty & SubscriptionShoppersInsight Providers 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Kroger Q3 2023 Earnings Recap In Kroger’s Q3 earnings release on November 30th, the company signaled a continued conservatism in consumer shopping habits, leading to identical store sales declining by 0.6%. Additionally, Kroger updated its full year guidance, lowering estimates of same-store sales growth between 0.6 and 1%. This is down from previous guidance of 1-2% growth. These results point […] The Harvest Group December 4, 2023December 4, 2023 < 1 min read KrogerResults & InvestmentConsumersWalmartVendorsMarketing: Retail Media84.51 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Top Companies for Employee Retention in the U.S. and UK Top Companies for Employee Retention in the U.S. and UK Workers weigh various factors when deciding to stay with a company for an extended period. These include a positive work environment, fair compensation, job security, opportunities for professional growth, and resilience against disruptive changes in the economy or technology. So, which companies excel in employee […] Visual Capitalist December 4, 2023December 4, 2023 3 min read AssociatesInternational - UKTechnology & InnovationSustainabilityResults & InvestmentHealth & WellnessEconomyDept. Adult BevData & InsightsCannabisCPG: Adult BeverageConsultingThick DataMarketing: Social MediaPricing & PromotionsConsumersDept. HBCDept. ApparelESG and CSROperations & Supply ChainUnilever 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Target Q3 2023 Earnings Recap Target reported its Q3 2023 financial results on November 15th. For the second consecutive quarter, Target reported negative comparable sales, experiencing a top-line decline of 4.9% compared to Q3 2022. Persistent economic challenges have forced the Guest to be more discerning in their spending. Factors such as inflation, high interest rates, and the resumption of […] The Harvest Group December 4, 2023December 4, 2023 < 1 min read TargetResults & InvestmentOperations & Supply ChainEconomyShoppersVendorsDept. BeverageExecutivesDept. GroceryDept. HBCHoliday & EventsPredictions and ForecastsStore LocationMerchandisingBrick and Mortar 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Kroger Blueprint 2023 Event Recap Last month our Harvest Group Kroger team hosted our annual Kroger Blueprint event in Cincinnati. We created our series of Blueprint events to remove the barrier between retailer strategy and our clients by hearing directly from retailer executives about the strategies for growth in the coming year and how they apply specifically to your business. […] The Harvest Group December 4, 2023December 4, 2023 3 min read Data & InsightsKrogerMarketing: Retail MediaConsumersStrategyVendorsMarketing: Social MediaExecutives84.51MerchandisingBig DataInsight ProvidersPredictions and ForecastsResults & InvestmentTechnology & InnovationMergersAlbertsons / SafewaySustainabilityMarketing: TradeDept. Center StorePartnershipsRegional GroceryOperations & Supply Chain 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Many Hats of the CMO I’ve drawn a number of cartoons over the years on the evolving Chief Marketing Officer role, which is partly a proxy for the ever-changing job of marketing in general. Long gone are the days when CMOs were just in charge of “marketing comms” and marketing was dismissively described as “the coloring-in department.” Today’s Chief Marketing […] Tom Fishburne December 3, 2023December 4, 2023 3 min read Fun & HumorExecutivesDept. NonfoodTechnology & InnovationAISponsoredInsight ProvidersCustomer ExperienceShoppersMarketing: BrandChatGPT 0 Saving Bookmark this article Bookmarked
Agencies & Vendors How Direct-to-Consumer Rx Platforms Help Patient Support Programs Succeed Today’s guest post comes from Josh Bliss, Head of Pharma Solutions at SingleCare. Josh outlines manufacturers’ challenge when educating and informing patients about patient support programs. He then describes the SingleCare prescription discount card and Pharma Solutions, which provides manufacturers with a platform to reach patients. Click here to learn how manufacturers can advertise patient […] Drug Channels December 1, 2023December 1, 2023 2 min read Marketing: Social MediaData & InsightsConsumersTwitterSponsoredDept. PharmacyConsultingShoppersMeta (Facebook) 0 Saving Bookmark this article Bookmarked
Agencies & Vendors 2024 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth 2024 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth was conducted by IAB to provide the digital ad-supported ecosystem with a forward-looking view into the 2024 ad spending marketplace (including both spend levels and strategies) being projected by buy-side ad investment decision-makers, primarily at brands and agencies. This study provides: A view […] IAB November 30, 2023December 4, 2023 < 1 min read Predictions and ForecastsData & InsightsSustainabilityThick DataStrategyShoppersResults & InvestmentOperations & Supply ChainAgencies 0 Saving Bookmark this article Bookmarked
Agencies & Vendors Whalar Case Study Case study Unleashing the Power of Creator Content Nielsen + Whalar: Predictive ROI accurately estimates what creators bring to the Mix Contact us Case study Unleashing the Power of Creator Content Nielsen + Whalar: Predictive ROI accurately estimates what creators bring to the Mix Contact us Introduction Measure the effectiveness of creator-specific campaigns Whalar, a […] Nielsen November 29, 2023November 29, 2023 5 min read Insight ProvidersBig DataMarketing: Social MediaData & InsightsAIMarketing: BrandShoppersEconomyTechnology & InnovationPartnershipsPredictions and ForecastsPress ReleaseStrategy 0 Saving Bookmark this article Bookmarked
Agencies & Vendors RangeMe Sourcing Campaign is Sweet (and Salty) Success for The Panza One of the benefits of being a RangeMe Starter or Premium subscriber is that you can participate in retailer sourcing campaigns, increasing your chances of getting your products discovered. This is just what Gianna Malatrasi, Co-Founder & CEO of The Panza did. The brand was one of 12 selected by Madeleine Yastrow, Owner of Maddie’s […] RangeMe November 28, 2023November 28, 2023 2 min read VendorsDept. BeverageDept. FreshHealth & WellnessMarketing: Social MediaDept. GroceryCompetitionDept. Natural / OrganicDept. Adult BevDept. FrozenDept. NonfoodExecutivesNestleBrick and Mortar 0 Saving Bookmark this article Bookmarked
Agencies & Vendors NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […] Written by Retail TouchPoints December 7, 2023December 7, 2023 Saving Bookmark this article Bookmarked
Agencies & Vendors Walmart’s hiring and wage pressures have eased, CEO says Walmart CEO Doug McMillon also said artificial intelligence is changing employees’ roles across stores and in warehouses. Written by CNBC December 6, 2023December 7, 2023 Saving Bookmark this article Bookmarked
Agencies & Vendors Regional grocers’ e-commerce sales slip in Q3, research finds The drop is due to a higher rate of lapsed shoppers who have either gone back to in-store buying or switched to a competitor’s online services, a new Brick Meets Click and Mercatus report found. Written by Grocery Dive December 6, 2023December 7, 2023 Saving Bookmark this article Bookmarked
Agencies & Vendors Walmart CEO says consumers may not be as resilient next year, even as deflation starts to show In a CNBC interview, Walmart CEO Doug McMillon said the discounter is gearing up for a year when it faces tougher comparisons because of falling prices. Written by CNBC December 6, 2023December 7, 2023 Saving Bookmark this article Bookmarked
Agencies & Vendors DoorDash named one of Fortune’s Future 50 Companies The delivery company made the list out of 1,000 publicly traded companies that were considered Written by Supermarket News December 6, 2023December 7, 2023 Saving Bookmark this article Bookmarked