Press Release

  1. Shopper & Customer
The Consumer Financial Protection Bureau (CFPB) has issued an interpretive rule confirming that buy now, pay later (BNPL) lenders are in essence credit card providers, meaning they will be required to provide consumers with legal protections and rights, including in cases of disputed charges and issuing refunds. BNPL is “often used as a close substitute […]
  1. Trends & External Forces
ARLINGTON, Va. — The National Association of Chain Drug Stores (NACDS) is calling attention to a new policy paper published by the Global Healthy Living Foundation (GHLF) highlighting the important role pharmacists play in making vaccinations accessible to adults in the United States. The paper — “Challenges in Adult Vaccination: Policy Strategies for Sustaining Access […]
  1. Media & Marketing
Case study Influencer Marketing: The Obvious Approach Nielsen + Obviously: Leveraging Influencers for Healthcare Brand Building Contact us Introduction Teaming up to capture brand and influencer metrics Obviously, a leading full-service influencer marketing agency and creator platform, specializes in cultivating authentic creator networks paired with data-driven strategies for renowned brands worldwide.  Teaming up with Nielsen’s […]
  1. Shopper & Customer
Retail sales grew modestly from the month before in April, but a shift in the timing of Easter appeared to be behind a slight year-over-year decline, according to the CNBC/NRF Retail Monitor, powered by Affinity Solutions, released today by the National Retail Federation (NRF). Total retail sales, excluding automobiles and gasoline, were up 0.26 percent seasonally […]
  1. Trends & External Forces
Macy’s has chosen 26 entrepreneurs from underrepresented communities for its 2024 vendor accelerator program, known as “The Workshop at Macy’s,” reports Yahoo Finance. Each participant completing the program receives a $5,000 business grant, and the winner of a pitch contest will get a $100,000 grant, per a Macy’s press release. In addition to getting access […]
  1. Corporate Strategy
JD Sports Fashion has proposed to buy American athletic fashion retailer Hibbett Inc for about $1.08 billion, reports Reuters. JD Sports will pay $87.50 per Hibbett share in cash, representing a premium of about 20 percent to the U.S. firm’s last closing price. The combined company would have a global portfolio of about 25 brands […]
  1. Technology & Innovation
RTIH rounds up ten retail systems ventures who have recently secured significant investments in their businesses, including blockchain enabled Web3 fashion startups, customer journey management platforms, and computer vision and AI powered warehouse inventory monitoring solutions. 1. TheyDo Customer journey management platform, TheyDo, has secured an additional $34 million in a Series A+ funding round. […]
  1. Technology & Innovation
Two weeks ago, a podcast with a “top 1%” audience, whose listener net worth averaged $2.5 million, asked me to join as a guest. The host was familiar with my work, citing a recent CNBC appearance, and seemed ready to hold an engaging conversation. It seemed worthwhile, except the podcast was fake.  With a bit […]
  1. Trends & External Forces
Multiple news sources report that Peloton, the fitness giant known for luxury in-home stationary bikes and related exercise classes, has quietly removed its unlimited free membership option on its app that was originally intended to capture new customers who may have been intrigued by the brand but weren’t willing to spend thousands on its equipment. […]
  1. Technology & Innovation
3D Cloud by Marxent, a specialist in 3D product visualisation and 3D digital asset management for DIY and furniture, has rustled up an innovation that, it promises, will revolutionise how furniture retailers and manufacturers create product visuals. “The feedback we heard from furniture retailers and manufacturers was that they wanted alternatives to CGI for product […]
  1. Department: Consumer Durables
Best Buy, one of the largest retail collectors of e-waste in the U.S., is partnering with Microsoft on a new activation designed to inspire consumers to recycle their unwanted laptops and tablets. During Earth Month in April, customers can bring in any eligible laptop or tablet to a Best Buy store for recycling and save […]
  1. Trends & External Forces
I am pleased to announce the inaugural Drug Channels Leadership Forum! This unique, new event will be held from March 17 to 19, 2025, at the Turnberry Resort and Spa in Miami. The Leadership Forum will be an executive gathering where drug channel leaders can network and discuss key issues and challenges facing the commercial […]
  1. Channel: Delivery
The Vitamin Shoppe has launched a new partnership with Uber Eats to expand its same-day delivery capabilities. Consumers will be able to order from approximately 700 Vitamin Shoppe and Super Supplements locations across the U.S. using the Uber Eats app. The health and wellness retailer already has inventory available on DoorDash and Instacart. Uber Eats customers will be able to add their Healthy Awards […]
  1. Partnerships & Alt Profit
Co-op reports that it is now offering the same member price benefits online for its member-owners as it does in-store. Member prices are across more than 300 key lines and everyday essentials, with branded and own-branded items including: Co-op 800g loaf (£0.76p); whole cucumber (£0.80p) ; six salad tomatoes (£0.85p); six medium free-range eggs (£1.40); […]
  1. Data & Insights
Google is pushing hard on a generative AI product that would help news outlets write, distribute, and monetize their work. “It feels very big,” one person with knowledge of the project told me. “It’s certainly a high priority project,” said another person within Google said.  Subscribe now The initiative has been in the works since […]
  1. Channel: Grocery
As it faces regulatory scrutiny over its potential merger with Albertsons, grocery chain Kroger has decided to sell off its specialty pharmacy business to CarelonRx, a subsidiary of Elevance Health. In a press release Monday, Kroger said the sale is expected to close in the second half of the year. “As part of our regular […]
  1. Trends & External Forces
I am pleased to announce our new 2024 Economic Report on U.S. Pharmacies and Pharmacy Benefit Managers, available for purchase and immediate download. Download a free report overview (including key industry trends, the Table of Contents, and a List of Exhibits) HMP Global’s Drug Channels Institute releases ‘2024 Economic Report on U.S. Pharmacies and Pharmacy […]
  1. Corporate Strategy
Kevin Plank, the founder of Under Armour, is returning to the helm of the Baltimore-based athletic wear maker, the company announced in a Wednesday afternoon press release. Plank is set to be president and CEO starting April 1. He will succeed Stephanie Linnartz, who had been in the position for little more than a year. […]
  1. Acquisitions, Divestitures & Mergers
Purple Innovation, Inc., maker of the Purple mattress, and Tempur Sealy International, Inc., have established new partnership parameters amid Tempur Sealy’s planned acquisition of Mattress Firm. The companies also have “amicably resolved” their “various intellectual property disputes,” according to a Purple press release. Tempur Sealy initially announced its plans to acquire Mattress Firm in May […]
  1. Stores & Formats
Kohl’s said Tuesday that it’s teaming up with the owner of Babies R Us to bring baby gear, furniture and more to approximately 200 of its stores across the country, reports CNBC. The department store chain struck a licensing deal with WHP Global, a brand management firm with a portfolio that includes Bonobos, Joe’s Jeans, […]
  1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Boots UK and Ireland, Retail Technology Show 2024, Co-op, Uber Direct, N Brown, Google Cloud, and REWE Group. […]
  1. Media & Marketing
Michaels has launched a new brand campaign and in-store selling activation to shine a spotlight on its MakerPlace by Michaels online marketplace. MakerPlace by Michaels was designed to be an Etsy challenger of sorts, creating a space for “makers” to connect with shoppers and sell their handmade goods. It also serves as a destination for […]
  1. Trends & External Forces
Comments from Chairman and CEO Rodney McMullen. "Kroger achieved strong 2023 results, in line with our long-term growth model and built upon three consecutive years of historic growth.
  1. Technology & Innovation
We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. As we close on 15,000 followers, these are the articles that are currently on their radars, including Klarna, Boots, Matalan, InPost UK, Aldi, Jisp, EE, Co-op, TalkShopLIve, Superdrug, and Gophr. Amazon Just Walk Out […]
  1. Stores & Formats
Whole Foods Market, the Austin-based grocery store chain owned by Amazon.com, announced Monday it was introducing a new, smaller, “quick-shop” store format “designed to provide customers in urban neighborhoods a quick, convenient shopping experience with easier access to fresh, high-quality offerings,” according to a company press release. The new format, called Whole Foods Market Daily […]
  1. Data & Insights
Sports company Puma is to deploy Google Cloud’s data, analytics and AI solutions as it looks to make its online retail experience more efficient, agile, and more personalised for customers worldwide. This will pave the way for the likes of generative AI shopping assistants, virtual try-ons, and AI driven loyalty programmes. The collaboration will see […]
  1. International
The Body Shop Canada has filed a Notice of Intention (NOI) to file for protection under the country’s Bankruptcy and Insolvency Act, following a similar filing by the retailer’s UK arm last month. The Body Shop Canada has ceased online sales, and while its stores remain open, the company plans to close 33 of its […]
  1. Channel: Grocery - Natural
Bloomberg reports that Amazon-owned Whole Foods plans to open a new small format – between 7,000 and 14,000 square feet – “aimed at serving quick-trip urban consumers.” The first Whole Foods Market Daily Shop is slated to open on Manhattan’s Upper West Side this fall, and Bloomberg reports that the retailer has signed five leases […]
  1. Channel: Mass
Target on Tuesday said it will launch a paid membership program next month, riffing off the playbook of its rivals Amazon.com and Walmart, reports CNBC. The subscription-based program, Target Circle 360, will launch in early April and cost $99 per year. Target will offer a discounted rate of $49 per year as part of a […]
  1. Shopper & Customer
N Brown Group, a fashion and homeware digital retail platform, has rolled out a new product information management (PIM) system.  The aim here is to improve the customer experience by providing customers with better product descriptions across product display pages, including information on sizing and fit, and fabric. According to a press release: “Greater consistency […]
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  1. Technology & Innovation
  2. Department: Consumer Durables
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  7. Partnerships & Alt Profit
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TikTok has given us “girl math” and “boy math,” and now I’d like to add “Tech Math” to the mix. Tech Math is when every technology partner tells you that they have contributed (fill in the blank) $XX million in additional sales…and yet, surprisingly, the business isn’t up nearly as much, if at all.  Despite […]
  1. Trends & External Forces
  2. Agencies & Vendors
  3. Shopper & Customer
  4. Trends & External Forces
Consumer Price Index inflation slowed to 2.3% in April, down from 3.2% in March, albeit higher than expected, according to the Office for National Statistics. It’s the lowest level since the summer of 2021, versus 3.2% in March. The news follows yesterday’s announcement from Kantar… This story continues at Industry reacts to CPI inflation dipping […]
  1. Channel: Mass
  2. Department: Consumer Durables
  3. Department: HBC
  4. Corporate Strategy
  5. Corporate Finance
  6. Media & Marketing
  7. Shopper & Customer
  8. Merchandising
  9. Operations & Supply Chain
MINNEAPOLIS—Target reported that first-quarter sales were down compared to last year, as it had projected. However, the company expects sales to turn positive in the second quarter and for the year as a whole. Comparable sales declined 3.7% in the first quarter, reflecting a comparable store sales decline of 4.8% partially offset by a comparable […]
  1. Partnerships & Alt Profit
  2. Channel: Delivery
  3. Channel: Ecommerce & Digital
  4. Channel: Home Improvement
  5. Department & Category
  6. Department: Food
  7. Department: Nonfood
  8. Corporate Strategy
  9. Partnerships & Alt Profit
  10. Media & Marketing
  11. Technology & Innovation
  12. Trends & External Forces
  13. Associates & Employees
  14. Merchandising
Petco, partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie, will offer canine-safe ice cream for hot dogs seeking a cool treat. The non-dairy peanut butter and banana recipe is now available at Van Leeuwen scoop shops across the country, as well as at most Petco locations and online at petco.com for […]
  1. Department: Food
  2. Channel: Ecommerce & Digital
  3. Channel: Mass
  4. Department & Category
  5. Department: Food
  6. Corporate Strategy
  7. Media & Marketing
  8. Shopper & Customer
  9. Trends & External Forces
  10. Associates & Employees
  11. Holiday & Events
  12. Merchandising
  13. Operations & Supply Chain
  14. Stores & Formats
BENTONVILLE, Ark. — Walmart recently opened two new Neighborhood Markets, one in Florida and one in Georgia, that offer expanded assortments and more space for pickup and delivery. The new stores, one in the Dune Lakes area of Santa Rosa Beach, Florida, and the other in the Vine City neighborhood of Atlanta, feature updated layouts […]

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