BOPIS

Articles on BOPIS (Buy Online Pick up in Store) and click and collect.

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  1. Channel: Ecommerce & Digital
U.S. consumers bought $6.8 billion worth of groceries online in June, according to the latest monthly survey from Brick Meets Click and Mercatus. That’s a 23% decline from the same period last year and down 3% compared to May 2021. In all, 63.5 million U.S. households bought groceries online during the month, a 12% drop […]
  1. Channel: Delivery
Delivery service Instacart announced yesterday what it called the “first phase of the company’s next-generation fulfillment initiative designed to bring automated technology solutions to retailers across the U.S. and Canada,” saying that it will work with automation partner Fabric to build warehouses for its retail partners, using them to make the fulfillment process more efficient […]
  1. Channel: Ecommerce & Digital
he U.S. online grocery market showed contraction in year-over-year sales for the second straight month in June 2021, as in-store pickup gained momentum. According to the latest Brick Meets Click/Mercatus Grocery Shopping Survey, the U.S. online grocery market generated $6.8 billion in sales during June 2021, down 23% year-over-year and 3% lower month-over-month, as ship-to-home […]
  1. Channel: Delivery
Today, Instacart unveiled the first phase of a next-generation fulfillment initiative designed to bring automated technology solutions to retailers across the U.S. and Canada
  1. Channel: Grocery
The Grand Rapids Business Journal reports that SpartanNash is scheduled to open a new micro-fulfillment center in Caledonia, Michigan – a 55,000 square foot facility carrying 16,000 SKUs that will “pick and pack Fast Lane orders for 24 Ada Fresh Market, D&W Fresh Market, Family Fare and Forest Hills Foods stores throughout West Michigan, primarily […]
  1. Owned Brands (Private Label)
Innovative Chicago-based convenience store retailer Foxtrot Market announced this week its plans to grow. The retailer currently has 13 locations in Chicago, Dallas, and Washington D.C, and plan to add 50 locations over the next two years. The stores will be located in New York City, Austin, Boston, Miami, Los Angeles, and Houston. Mitch Madoff, […]
  1. Stores & Formats
UNION, N.J. — Bed Bath & Beyond is reopening its flagship store in New York City on Thursday following a months-long renovation designed to transform the 92,000 square-foot store into a more inspiring and digital-friendly shopping destination. “We set out a bold strategic plan last October to become a digital-first, omni-always retailer,” Bed Bath & […]
  1. Stores & Formats
In our latest webinar, we sat down with RetailNext’s Senior Retail Expert,  Jacobo Rey and Hadrien Beacco, Head of Solution Engineering from YOOBIC to talk about why retail automation is critical for store performance. We covered a lot of ground and touched on some fascinating topics, but this post will hone in on the 3 […]
  1. Channel: Grocery
ROCKVILLE, Md. — The online grocery market nearly tripled in size in 2020, according to a new report from Packaged Facts, which notes that the pandemic inspired more people to avoid crowded stores and order food and beverages online. That shift will affect the market for a long time to come, Packaged Facts suggests, even […]
  1. Media & Marketing
Pets at Home has launched a one hour Click & Collect service, powered by an order management solution (OMS) from OneStock. After an initial roll-out to 40 stores, an additional 410 went live and it has now been deployed in all physical locations across the network. OneStock implemented the OMS into the retailer’s IT ecosystem over […]
  1. Shopper & Customer
  How much would you pay to get a new customer for life?  That is the question foodservice retailers should be asking themselves according to Steven Johnson, Grocerant Guru®at Tacoma, WA based Foodservice Solutions®. Johnsonbelieves that the cost of a lifetime customer and cost of customer acquisition need to be top of mind for every […]
  1. Data & Insights
Toilet paper. Hand sanitizer. Cleaning products. What do these products all have in common? They were in high demand during the pandemic — and they were virtually impossible to find.  The extreme, rapid shifts in consumer behavior during the pandemic reaffirmed several underlying issues with retailer and CPG brand collaboration. Traditionally, inconsistent data sharing and […]
  1. Shopper & Customer
Bal Harbour Shops, a luxury shopping center in the Miami area, has launched an online marketplace that gives customers the option of ordering from stores located in the mall for either pickup or delivery. “It’s not just another place to buy Ferragamo, but the only place other than Bal Harbour Shops to shop the Salvatore […]
  1. Data & Insights
Nothing about 2020 was normal — in fact, for many retailers, the phrase ‘hindsight is 2020’ is one they should reconsider using.   However, in the midst of all the challenges the year brought, the retail trends we saw last holiday season won’t just be a change in what’s been a norm — instead, they’ll […]
  1. Channel: Marketplace
With more than 800 stores and another 250 to 300 pop-up locations during its Halloween high season, as well as a strong DTC site, Party City has a pretty solid presence on the U.S. retail scene. Nevertheless, in 2018 the party goods retailer went a step further and began selling on Amazon as well. The […]
  1. Channel: Mass
NEW YORK — It’s still “too early to tell” what pandemic-related changes in consumer behavior will persist with the return to normalcy, Walmart U.S. president and chief executive officer John Furner said last month. Interviewed by National Retail Federation president and CEO Matthew Shay during NRF’s Retail Converge Conference, Furner acknowledged that Walmart experienced an […]
  1. Shopper & Customer
As the number of shoppers for treats and chew toys has blossomed, for PetSmart, it meant it was time to unleash the right customer experience (CX) technology to remove friction from the shopping process. This includes accelerating investments in same-day delivery, appointment scheduling, and personalized emails. Pet parents turned to PetSmart’s 1,650 stores across North […]
  1. Media & Marketing
A little more than one year ago, COVID-19 presented itself as an unlikely disruptor for retailers. Government safety measures changed the retail landscape seemingly overnight, and in doing so, forced a shift in customer needs and shopping behaviors. The past 12-plus months saw the accelerated adoption of long-predicted technology needs that enabled many retailers to […]
  1. Media & Marketing
American luggage and handbag design brand Vera Bradley has selected Reflexis Appointments, enabling customers to select an in-person or virtual shopping session.  The solution also helps stores stay in compliance with evolving state and municipal mandates throughout the pandemic. Customers can book time slots on Vera’s website to shop in-store or virtually from home, schedule […]
  1. Data & Insights
eCommerce has been a watershed year for the past 16 months or so.  The first ten months (March to December 2020 including the Holiday season) were unprecedented given that customers decided to spend less than usual due to the pandemic impacting the overall economy, especially their spending threshold towards non-essential goods. And yet, eCommerce sales […]
  1. Shopper & Customer
In the wake of COVID-19, low-contact shopping behaviors such as ecommerce and delivery were accelerated and widely adopted, as goods bought online in 2020 globally grew by 24%. To keep up with this incredible demand, grocery, big box and other retailers have turned to delivery and distribution partnerships like Instacart and Door Dash to create […]
  1. Channel: Ecommerce & Digital
In May, online grocery sales slipped to their lowest level in a year, falling to $7 billion, according to the Brick Meets Click/Mercatus Grocery Shopping Survey. Bricks Meets Click co-founder Bill Bishop said the decline in online grocery shopping is to be expected because more people are vaccinated and returning to stores.  The data, however, […]
  1. Channel: Convenience
  What goes a round comes around. Domino’s rose to become an industry disruptor and consumer favorite with 30-minute guaranteed delivery times back in the day. Brands that set new standards of service, quality, and price have and will continue to lead the industry while defining it according to Steven Johnson, Grocerant Guru® at Tacoma, […]

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  1. RetailWIt QuickWit
Here’s what was interesting in Retail today: Coca-Cola spurs 42% revenue growth (now $10.1B) after returning to pre-pandemic marketing spend (which doubled YOY). They invested in innovation, quality, and targeted allocation with their increased spend and beat earnings and revenue expectations in Q2. Target, Bed Bath and Beyond Open Doors To Third-Party Boutiques. The Store-within-a-store […]
  1. RetailWIt QuickWit
Here’s what the RetailWit crew is reading today: Salesforce projects retailers will pay extra for goods in the second half—to the tune of $223B (+62%) YOY. It’s expected to come from a staggering increase in logistics (+$163B), suppliers (+$12B), and wage expenses (+$48B). Uber partners with Albertsons to expand grocery delivery. It is their biggest […]

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