Articles on BOPIS (Buy Online Pick up in Store) and click and collect.

  1. Channel: Grocery
WEST DES MOINES, Iowa – Hy-Vee this month will celebrate the grand opening of the newest store featuring the regional supermarket chain’s entirely reimagined grocery store format. After more than a year of construction, the store, in Gretna, Neb., is set to greet its first customers June 13. The 135,000-square-foot store will feature many of […]
  1. Technology & Innovation
Wilko, a British high street chain that sells homewares and household goods, is looking for a senior software engineering leader to head up its digital engineering capability. In a LinkedIn post, Simon Reeve, Head of Engineering and Architecture at Wilko, said: “This is an exciting and challenging role, taking end to end ownership and accountability […]
  1. Technology & Innovation
Hancocks, a UK-based confectionery wholesaler and part of the World of Sweets Group, is to deploy Algonomy’s Omnichannel Personalisation Platform. By using AI, customer segmentation, and predictive models that Algonomy’s platform affords, Hancocks is set to deliver online content, product recommendations, search results, and browsing experience based on individual customer profiles. The wholesaler serves a […]
  1. Operations & Supply Chain
The evolution of e-commerce and consumer behavior has naturally transformed various processes. Since the early days of online sales, payment methods, logistics, user experience, and many other elements have undergone significant changes. These changes are driven by trends that are based on consumer behavior, identifying specific needs to address. Among these evolving processes, logistics has […]
  1. Media & Marketing
Omnichannel marketing typically involves using a combination of digital and physical channels, such as websites, social media, email, SMS, mobile apps, in-store experiences, and customer service interactions. By leveraging data and technology, brands can track customer behavior across channels, and then use this information to create more personalized and relevant experiences. Omnichannel marketing can help […]
  1. Associates & Employees
BENTONVILLE, Ark. — The Walmart that Doug McMillon presides over is a different place than it was when he became CEO nine years ago. At the time, some industry observers viewed the company as too vast and deeply rooted in brick-and-mortar retailing to compete effectively in the age of e-commerce. With McMillon’s prodding, Walmart proved […]
  1. Channel: Grocery
Wegmans said yesterday that it will close one of its six Massachusetts stores, located in the Natick Mall, about 20 miles west of Boston. The company said that “the Natick store opened in 2018 and was Wegmans’ first multi-level store within a major mall. At 134,000 square feet, it is one of the company’s largest […]
  1. Channel: Delivery
Aldi announced yesterday that it is working with Instacart to launch what they are calling Aldi Express, described as a “virtual convenience store.” According to the announcement, Aldi will use Instacart to get “Aldi-exclusive products to customers’ doors quicker than ever. From convenience items such as prepared foods, snacks and drinks to grocery staples and […]
  1. Channel: Mass
BENTONVILLE, Ark. — Walmart has grown its retail media business, Walmart Connect, by offering advertisers the ability to reach consumers when they are searching for products on the retailer’s website as well as via thousands of digital televisions and point-of-purchase screens in its physical stores. Now Walmart Connect plans to leverage the retailer’s stores to […]
  1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Six Flags, Amazon’s Just Walk Out tech, Aldi UK, Polytag, SADA, Frasers Group, Ingka Group, and Made4net. 1. […]
  1. Shopper & Customer
Consumers and businesses are both being impacted by ongoing inflation. Retailers must change their tactics in the current economic environment. They must understand the trends that have developed as a result of this inflationary environment in order to respond. In this post, I’ll look at three tactics retailers may use to weather the current economic […]
  1. Data & Insights
Walmart is adopting new measures designed to reduce the amount of packaging waste associated with online orders. This includes moving from plastic to recyclable paper mailers, right-sizing cardboard box packaging, giving customers the option to consolidate shipping on e-commerce orders, opting out of single-use plastic bags for online pickup orders and last mile delivery efficiencies […]
  1. Technology & Innovation
BENTONVILLE, Ark. – Walmart has announced new measures designed to make its online orders more sustainable. Recognizing that its customers have hundreds of millions of packages shipped from Walmart each year, the retailer said Thursday that it is making it easier for customers to reduce plastic waste, for example. Moving forward, nearly all orders shipped […]
  1. Data & Insights
If one were to dig deep enough into the Library of Congress’s old audiovisual vaults, one would find a wealth of content from the 1950s and 60s about the ‘home,’ ‘city’ or even ‘highways’ of the future. For all of the myriad social problems of that period, it was also a period of intense economic […]
  1. Department: Food
  When you think about selling a meal or meal component, have you continued to say no way, not at all, or I tried it and it did not work for me? Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® wants you to rethink your position. Ask yourself why us and why now? […]
  1. Technology & Innovation
Yesterday we took note of a Wall Street Journal report that Target plans to remove some of the items it brought in to help customers celebrate Pride Month, and will move remaining displays to less visible parts of its stores, as it reacts to a backlash that caused some of its employees to feel unsafe.  […]
  1. Channel: Mass
Walmart opened a high-tech market fulfillment center in its hometown of Bentonville, Arkansas on Monday, underlining its strategic move toward expanding the use of its stores as fulfillment centers. Located inside Store 100, the center is powered by a proprietary storage and retrieval system named Alphabot. According to Walmart, the new market fulfillment centers will […]
  1. Channel: Dollar/Value
GOODLETTSVILLE, Tenn. — After a professional finance career spanning more than three decades and nearly nine years in key leadership positions at Tennessee-based Dollar General, John Garratt begins his planned retirement on June 2. DG’s president and former chief financial officer is fondly looking back, and ahead, with his ever-present smile and pleasant demeanor that […]
  1. Shopper & Customer
  Mix and match meal bunding is a hallmark of the grocerant niche driving top-line sales and bottom-line profits.  With an astute understanding of its customers and their need-set for the Memorial Day weekend. Tijuana Flats is giving its guests one more reason to celebrate this Memorial Day. Steven Johnson Grocerant Guru® at Tacoma, WA […]
  1. Department & Category
  Giving credit where credit is due.  The grocerant niche filled with Ready-2-Eat and Heat-N-Eat fresh prepared food continues to drive top-line sales and bottom-line profits in every channel of retail foodservice, much of which was adopted from successful restaurants.  According to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® the recent insights […]
  1. Trends & External Forces
While spring is often seen as a symbol of sweeping change and rejuvenation, the most enduring changes tend to happen gradually and incrementally. It’s no different when it comes to e-commerce fraud. Brands and bad actors are engaged in an ongoing, slow-moving chess match, with subtle strategic pivots met with corresponding moves to cover up […]
  1. Shopper & Customer
This year, a perfect storm of economic, social and technological headwinds are buffeting the retail industry. Despite analysts’ fears of a 2023 recession, consumers have switched from online to in-store sales in such large numbers, analysts describe the trend as “boomerang” shopping. Even so, researchers are finding that inflation is eating away their purchasing power by […]
  1. Channel: Mass
MINNEAPOLIS — Target Corp. said sales increased 0.5% in its first quarter, with strength in everyday essentials offsetting continued softness in sales of discretionary items. Beauty was Target’s best-performing category in the quarter to April 29, with sales growing in the mid-teens from a year earlier. Food and beverage sales increased in the high single […]
  1. Data & Insights
You might have some of the best products that are also the customers’ need of the hour. You are confident of making a sale but somehow the customer who has passed through stages of funnels doesn’t become your customer. A little analysis of your customer behavior at this stage or simply asking for their feedback […]
  1. Channel: Delivery
As the retail media landscape continues to grow, Uber is expanding the types of ads available to CPG brands on the Uber Eats platform, and Sprouts Famers Market is leveraging Instacart’s Carrot Ads platform to launch its own retail media network. Sprouts Expands Instacart Partnership to Include Retail Media Offerings Sprouts Farmers Market has launched […]
  1. Retail Operations
Walmart is out with a new ad campaign using the theme, “Welcome To Your Walmart,” that is designed to reinforce that it is prepared to meet customers where they want, how they want, and when they want – in store, online, for delivery or pickup. Walmart may not be able to call itself “the everything […]
  1. Media & Marketing
Get to know RETHINK Retail’s Top Retail Influencers through the “Meet the TRI” Q&A series! Dive in to learn about a member of the thought leader community and follow their work and insights across our content and their social channels. Hi, I’m Nick Harbaugh, VP The Americas at Flexecution, Inc. Connect with me on LinkedIn! […]
  1. Data & Insights
Traditional retail has long been dominated by experienced managers and other decision leaders, but also gut instinct, intuition, and even plain old luck. Why? There just wasn’t always a lot of data or readily available information to go off of. How exactly do you know what customers are interested in other than by simply asking […]

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Editor’s Choice

  1. Channel: Mass
  2. Channel: Grocery - Natural
  3. Channel: Mass
  4. Channel: Specialty & Other
  5. Department & Category
  6. Department: Consumer Durables
  7. Department: Nonfood
  8. Corporate Strategy
  9. Media & Marketing
  10. Shopper & Customer
  11. Trends & External Forces
  12. Merchandising
  13. Stores & Formats
Bloomberg has a story about how “a slew of retailers are beefing up their grocery investments to lure in consumers cutting back on non-essentials like clothing and electronics. But as they lay out plans to improve their food offerings and supply chains, the big question is how does one compete with the mighty Walmart Inc. on […]
  1. Department: Beverage
  2. CPG: Adult Beverage
  3. CPG: Beverage
  4. CPG: Food
  5. CPG: Food & Bev
  6. CPG: HBC
  7. Channel: Ecommerce & Digital
  8. Channel: Restaurants
  9. Department & Category
  10. Department: Adult Beverage
  11. Department: Beverage
  12. Department: Food
  13. Department: HBC
  14. Department: Nonfood
  15. Corporate Strategy
  16. Corporate Finance
  17. Corporate Purpose
  18. ESG
  19. Media & Marketing
  20. Agencies & Vendors
  21. Data & Insights
  22. Shopper & Customer
  23. Technology & Innovation
  24. Trends & External Forces
  25. Merchandising
  26. Operations & Supply Chain
CHICAGO – Circana, formerly IRI and The NPD Group, has released its 2022 New Product Pacesetters, the 28th annual report revealing the top new product launches across food and beverage and nonfood sectors. The report illustrates the enduring power of CPG innovation, revealing that consumer spending on new product offerings remained elevated last year despite challenges […]
  1. Channel: Mass
  2. Channel: Mass
  3. Acquisitions, Divestitures & Mergers
  4. Media & Marketing
  5. Retailer Media
  6. Shopper & Customer
  7. Trends & External Forces
  8. Owned Brands (Private Label)
From Advertising Age: “Walmart Connect, which has made huge gains in recent years through digital advertising, is testing ways to bolster in-store pieces of its retail media network. “For the first time, Walmart Connect is selling ads on its revamped in-store radio network and integrating sampling programs with online offerings. While aspects of Walmart Connect’s […]
  1. Channel: Grocery
  2. Trends & External Forces
  3. Stores & Formats
Several years after opening its last Joe V’s location, H-E-B is reigniting the banner with two locations set to open in Dallas by 2025. Dive Brief: H-E-B announced Tuesday it is opening two Joe V’s Smart Shop by H-E-B stores in Dallas, marking the first time the grocer’s discount format will appear outside of the Houston area. […]
  1. Retailer Media
  2. ESG
  3. Media & Marketing
  4. Retailer Media
  5. Shopper & Customer
  6. Operations & Supply Chain
The platform leverages the chain’s loyalty program, bringing personalized ads to shoppers in-store, in-app, on social media and elsewhere, said Damian Scott, who heads up the grocer’s retail media and front-end digital operations. Dive Brief: Giant Eagle announced on Wednesday the debut of Leap Media Group, an in-house retail media arm that leverages the regional […]