BOPIS

Articles on BOPIS (Buy Online Pick up in Store) and click and collect.

  1. Media & Marketing
  Gen Z and Millennials have an ongoing desire for fresh food discovery, seemingly not wanting to be ‘their parents’, so the question is will they opt for and migrate too a drive-thru grocery store?  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, “The jury is still out. It will depend […]
  1. Channel: Ecommerce & Digital
The new supermarket concept Addie’s, a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., fueled by $10.1 million in seed funding it recently received from Rose Park Advisors. The pickup-only store does not allow in-store shopping; instead, the store serves as an onsite warehouse designed solely for stocking, storing and bagging groceries. […]
  1. Channel: Ecommerce & Digital
Pickup will account for more than half of share by 2027, Brick Meets Click/Mercatus report predicts Online grocery sales in the U.S. will grow at a compound annual rate of 11.7% during the next five years, according to the 2023 Brick Meets Click/Mercatus Five-Year Grocery Sales Forecast. The growth will result in online grocery increasing […]
  1. Channel: Ecommerce & Digital
The e-commerce industry is heading into a year of rapid change and potential uncertainty, as labor and capacity issues could intensify or ease, carrier and rail strike concerns could reemerge, and fuel prices and shipping surcharges might be a crapshoot. Plus, ever-evolving technologies, strategies and innovations make keeping up with customers’ expectations increasingly difficult. However, […]
  1. Trends & External Forces
The 2023 Brick Meets Click/Mercatus 5-Year Grocery Sales Forecast is out this morning, suggesting that “U.S. online grocery sales are forecast to grow at a compound average growth rate (CAGR) of 11.7% over the next five years, increasing online’s share of overall grocery spending from 11.2% in 2022 to 13.6% in 2027 … Persistent price […]
  1. Channel: Restaurants
The Wall Street Journal has a story saying that “America’s biggest restaurant companies made a bet during the pandemic that you would rather eat the food cooked on their premises someplace else. Now they are gambling you will want to do so for years to come. “The strategy from these giant chains is to orient […]
  1. Department: Food
We took note last week of a Boston Globe story about Addie’s, a new independent pickup-only grocery store that has opened in Norwood, Massachusetts, about 20 miles south of Boston.  Addie’s goal is to open 2,000 stores in 10 years, which led me toi comment: I would suggest that McQuade check out a company called […]
  1. Shopper & Customer
  Success does leave clues. One clue that you on the right path is ‘listening’ to your customers.  There are several ways that companies do that today but still one of the best ways is very simple.  Ask them how you are doing.  Then follow-up with how could we do better.  That according to Steven […]
  1. Channel: Ecommerce & Digital
The Boston Globe writes about Addie’s, a new independent pickup-only grocery store that has opened in Norwood, Massachusetts, about 20 miles south of Boston. It is, the Globe writes, “the brainchild of Jim McQuade, an aerospace engineer by training, who says he became ‘obsessed’ with the online grocery concept more than a decade ago, after […]
  1. Channel: Mass
GRAND RAPIDS, Mich. — Supercenter pioneer Meijer opened its first two Meijer Grocery stores in the Detroit metro area on Friday, introducing a more streamlined, food-focused shopping experience to customers in communities where there is no room for a full-sized Meijer store. “As a company, we’ve opened more than 500 supercenters, neighborhood markets and Meijer […]
  1. Trends & External Forces
[[ Getty Images Walmart-owned Sam’s Club on Thursday said it will open more than 30 new stores in the U.S., marking its most aggressive expansion in years. The warehouse club’s next store is expected to open in Florida in 2024. Sam’s Club also plans to open five fulfillment and distribution centers this year, with the […]
  1. Channel: Ecommerce & Digital
Sam’s Club is embarking on an ambitious expansion of its physical footprint, beginning with five new fulfillment and distribution centers opening this year — the first, in Georgia, in Q3 2023. The club retailer also plans to open more than 30 larger-format stores, most of which will include enhanced perimeter departments, bigger healthcare spaces and […]
  1. Stores & Formats
BENTONVILLE, Ark. — Buoyed by record membership growth, Sam’s Club on Thursday announced plans to open more than 30 new clubs across the country, starting with a unit in Florida that is slated to open next year. The Walmart division also revealed a multiple-year plan to invest in and modernize its supply chain through new […]
  1. Shopper & Customer
Some consumers are tired of tipping wait staff, particularly for pickup and drive-thru orders, and question why their employers are not paying higher wages. Tips at full-service restaurants grew by 25.3 percent year-over-year in the third quarter of 2022 and 16.7 percent at quick or counter-service restaurants, according to Square.
  1. Media & Marketing
There’s much to be said for looking forward into the coming year, as opposed to looking back. After all, every new year comes with its own set of hopes, expectations and even promises. With that in mind, here are four New Year’s-inspired resolutions which every digital marketer should take to heart to make the most […]
  1. Channel: Mass
Walmart has launched a new ecommerce site and customer experience designed specifically for small-and medium-sized businesses (SMBs) and nonprofits. The aim of the Walmart Business platform is to “remove complexity in purchasing, lower costs and give our customers more opportunities to serve their customers and communities.” With a curated assortment of more than 100,000 items, […]
  1. Shopper & Customer
The NRF Big Show, held in NYC Jan. 15-17, did more than bring together 35,000 attendees and more than 1,000 exhibitors. The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. Here’s our take on just a few of the key […]
  1. Channel: Restaurants
  Does your restaurant drive-thru look more like yesterday than today or tomorrow’s drive-thru? Are you confined, limited, restricted in the total number of orders you can service through the drive-thru during peak dayparts? Many legacy drive-thru’s have reach peak performance during rush hour.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice […]
  1. Channel: Mass
Walmart last week launched a dedicated e-commerce site tailored to small and midsize business (SMB) customers. The website, Walmart Business, will offer “a curated assortment of more than 100,000 items with categorization and navigation tailored to busy organizational shoppers, Walmart said in a press release. The product categories include office supplies and furniture, food and beverage, restroom, […]
  1. Channel: Mass
The Information reports that “Walmart has hired Jason Forrester, a cloud veteran who in recent years has helped Amazon and Target develop networking technology for revamping the experience of shopping in retail stores … A Walmart spokesperson didn’t have a comment on what role Forrester, whose title is technical fellow, will play at the retail […]
  1. Channel: Dollar/Value
GOODLETTSVILLE, Tenn. — Todd Vasos began an exciting new leadership chapter at Dollar General Corp. on November 1 as he transitioned from chief executive officer to senior advisor. The new role underscores the leadership, mentorship and perpetual evolution that has defined Vasos’ retail career for nearly four decades. MMR is proud to honor Vasos with […]
  1. Channel: Mass
We know millions of small and medium businesses (SMBs) and nonprofits utilize Walmart’s stores and website to purchase supplies to support their day-to-day operations. These customers are under more pressure than ever due to inflation and supply chain issues, adapting to a hybrid workforce and post-pandemic behavioral shifts.For months, we’ve been working with SMBs and […]
  1. Shopper & Customer
In Charles Dickens’ treasured story, “A Christmas Carol,” Ebenezer Scrooge peers into his past, present and future, learning valuable lessons from his mistakes and emerging a better man. Thankfully, retailers don’t need a visit from three ghosts to make wiser choices in the new year. As retailers face down a looming recession, here’s what they […]
  1. RetailWit QuickWit
Yesterday's top retail news and most read stories in commerce.
  1. Media & Marketing
  Your customers first option when looking up “what’s for dinner” is on a hand-held device, either a phone or tablet.  Digital food marketing is simply the cost of admission in the world of fresh food marketing according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Outside eyes and open our eyes […]
  1. Shopper & Customer
BENTONVILLE, Ark. — As Wal­mart’s chief merchandising officer, Charles Redfield and his team are responsible for making sure the retailer’s customers, whether shopping online or in stores, can always find the items they want at the lowest possible prices. The high rate of inflation that has shocked consumers in the past year has made that […]

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Editor’s Choice

  1. International
  2. Department: Food
  3. Acquisitions, Divestitures & Mergers
  4. Corporate Finance
  5. International
  6. Trends & External Forces
Full Year Highlights Net revenues for the full year increased +9.7% driven by Organic Net Revenue1 growth of +12.3% with underlying Volume/Mix of +2.7%. For the fourth quarter, Net revenues increased +13.5% driven by Organic Net Revenue1 growth of +15.4% with underlying Volume/Mix of +1.6% Diluted EPS was $1.96, down 35.5%; Adjusted EPS1 was $2.95, up +11.9% on […]
  1. Technology & Innovation
  2. Technology & Innovation
  3. Trends & External Forces
  4. Associates & Employees
KEY POINTS “We are just at the dawn of the robotics age. And I would say artificial intelligence and battery technology are all a part of that movement as well,” Cathie Wood said. Amazon had more than 1.6 million workers at the end of 2021, according to its most recent annual report. Wood’s Ark Innovation […]
  1. Channel: Dollar/Value
  2. Department & Category
  3. ESG
  4. Partnerships & Alt Profit
  5. International
  6. Stores & Formats
Aldi is rolling out its partnership with the world’s largest surplus food platform, Too Good To Go, across all of its 990 UK stores. Following a successful trial last year, Aldi is now offering surplus food bags available nationwide, in a bid to tackle food waste while also offering even lower prices to customers. The […]
  1. Shopper & Customer
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Department & Category
  5. Department: Nonfood
  6. Corporate Strategy
  7. Corporate Finance
  8. Media & Marketing
  9. Retailer Media
  10. Agencies & Vendors
  11. Data & Insights
  12. Shopper & Customer
  13. Technology & Innovation
  14. Trends & External Forces
  15. Retail Operations
  16. Stores & Formats
H-E-B, Costco Best Navigate The 2020 – 2022 Pandemic Grocery Market Upheaval, Bumping Amazon From Its Top Ranking Customers emerged from 2020 – 2022 placing more importance than ever on finding the right balance of savings and quality while placing less importance on saving time. Pandemic surge in retailer digital capabilities and consumer digital adoption […]
  1. Data & Insights
  2. Department & Category
  3. Department: Food
  4. Data & Insights
  5. Shopper & Customer
  6. Trends & External Forces
  7. Associates & Employees
  8. Holiday & Events
Charted: U.S. Egg Prices Double in 2022 Eggs are a staple food for many countries around the world, and the U.S. is no exception. Americans eat between 250‒280 eggs a year on average. Eggs are also easy to cook, protein-dense and supply many daily vitamins needed for healthy living, making them a popular meal or […]

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