BOPIS

Articles on BOPIS (Buy Online Pick up in Store) and click and collect.

  1. Media & Marketing

Michaels Expands Party Assortment, Enhances In-Store Event Offerings

Michaels is stepping into the gap left by the recent demise of Party City with plans to add 500 new party supply products, additional balloon options and enhancements to its in-store events. The party supplies assortment enlargement, both in stores and online, will begin in August 2025. The 300+ new balloon options include premade balloon […]
2 min read
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  1. Channel: Mass

Walmart Leverages Geospatial Tech to Expand Delivery to 12 Million New Households

Walmart has deployed geospatial technology to create a data science model that divides geographic areas into precise hexagonal grids, with the goal of optimizing delivery zones for greater efficiency. Redefining how it maps delivery areas has allowed Walmart to expand its reach to 12 million additional households across the U.S., increasing consumer access to same-day […]
2 min read
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  1. Trends & External Forces

Food Apps: The Food Industry’s New Electricity

  In today’s fast-paced digital era, mobile applications have become the lifeblood of the food industry, much like electricity revolutionized industries in the past. For Generation Z and Millennials, smartphones are not just communication tools but gateways to culinary experiences, transforming mobile devices into ‘mobile food courts’ that drive both top-line sales and bottom-line profits. […]
4 min read
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  1. Shopper & Customer

Grocerants: A Business Model Driving Food Sales Success

  The food industry is undergoing a major transformation, reshaping the way consumers select and experience meals. Through the lens of Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® it’s evident that grocerants—a hybrid business model that blends elements of grocery stores, restaurants, and convenience stores—are at the forefront of this change. By […]
5 min read
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  1. Shopper & Customer

Store Closures are Forcing Retailers to Thrive or Die: Here’s How Brands can Adapt

It’s been hard to miss this year’s headlines heralding a ‘retail reset,’ or predicting the end of physical retail as we know it. Chains like Foot Locker, CVS and Victoria’s Secret have been forced to shut down stores: it seems no sector is safe. This trend is unlikely to go anywhere anytime soon: A report […]
4 min read
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  1. Technology & Innovation

Digital Food Multitasking: Can Foodservice Keep Up?

  The landscape of food marketing is undergoing a seismic shift, driven by Gen Z and Gen Alpha—generations of digital natives who redefine how, when, and where they interact with food. According to Steven Johnson, Grocerant Guru® at Tacoma, WA-based Foodservice Solutions®, the “I want it now” mentality has reached unparalleled heights. These emerging consumer […]
3 min read
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  1. Data & Insights

Chain Restaurants Evolving Less – Why? Insights from the Grocerant Guru® on the Slow Evolution of Chain Restaurants

  For decades, the restaurant industry has thrived on consistency, repetition, and brand familiarity. Chain restaurants, in particular, have built their business models on delivering the same meal, the same way, every time. However, the food landscape is evolving at an accelerating pace, and many legacy brands are failing to keep up. The Grocerant Guru® […]
4 min read
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  1. Data & Insights

Can Walmart Succeed in the C-Store Space? Five Hurdles They Must Overcome

  For decades, grocery retailers have struggled to break into the convenience store (C-store) space. While on the surface, grocery and C-store operations may seem similar—both selling food and essentials—the reality is vastly different. Grocery chains that have attempted to transition into C-store retail, such as Safeway, Kroger, and Albertsons, have largely failed because they […]
5 min read
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  1. Data & Insights

Is Your Store Giving Customers a Reason to Visit?

Is your store still just a place to buy things, or have you transformed it into an experience your customers can’t resist? This week we are exploring innovative approaches to driving foot traffic and boosting sales in today’s challenging retail environment. From creating immersive in-store experiences that shoppers can’t get online to creative team contests […]
4 min read
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  1. Channel: Restaurants

Ikea to Open London Store Following Three-Year Environmental Renovation

Ikea will open its new store on London’s Oxford Street on May 1, 2025, featuring 62,430 square feet of retail space across three levels. The opening follows a three-year renovation of the building that included enhancing environmental performance by replacing gas-fired boilers with energy-efficient air source heat pumps and installing secondary glazing for improved insulation. […]
2 min read
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  1. Shopper & Customer

From Clicks to Bricks: When Product Brands Should Make the Leap into Physical Retail

In a world seemingly dominated by online shopping, you might wonder why any product brand would consider entering physical retail. But while ecommerce is thriving, something magical happens when customers can touch, feel, and experience products in a real-world setting. Transitioning from ecommerce to physical retail is a bold step, but when done right, it […]
4 min read
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  1. Associates & Employees

How Retail can Turn the Tide on Associate Wellbeing

Retail workers are the face of the company. They are the people who interact with shoppers and provide a memorable experience. But the unique set of challenges that come with working in retail, coupled with today’s economic reality, can have a significant toll on the mental and emotional wellbeing of employees. In fact, a study […]
3 min read
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  1. Channel: Grocery

Is Publix Be Losing Its Mojo?

  For decades, Publix has been a dominant force in the grocery industry, particularly in the Southeastern United States. Known for its clean stores, friendly customer service, and high-quality products, the chain has built a loyal following. However, as competition intensifies, Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that Publix may […]
4 min read
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  1. Data & Insights

The Evolution of Food Retail: A Seamless Consumer-Centric Approach

  Throughout history, food retail has continuously evolved, adapting to technological innovations and shifting consumer behaviors. From the rise of self-service supermarkets in the early 20th century to the digital transformation of the 21st century, retailers have sought ways to enhance the shopping experience. Today, the latest frontier is a fully integrated food retail ecosystem—one […]
5 min read
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  1. Department & Category

Today Digital Transformation Fuels Grocery and Foodservice Innovation

  More Than 90% of Shoppers Now Buy Groceries Both In-Store and Online—Restaurants, Convenience Stores, and Service Delis Must Adapt The food retail landscape is rapidly evolving, and digital engagement is driving a fundamental shift in consumer behavior. FMI—The Food Industry Association and NielsenIQ (NIQ) have released their latest report, Digital Engagement Transforms Grocery Shopping, […]
3 min read
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  1. Department: HBC

Ulta Beauty Connects Customers to DTC Brands’ In-Store Inventory

Ulta Beauty has partnered with retail connectivity solution Lucky to make DTC beauty brands’ in-store inventory available to shoppers in real time, allowing customers to choose same-day pickup or delivery of makeup, skincare, haircare and fragrance products from Ulta Beauty’s 1,400+ stores when ordering directly on the brands’ websites. “As beauty consumers increasingly demand seamless, […]
< 1 min read
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  1. Stores & Formats

Ikea Plans 8 New Smaller-Format Stores in 2025

Ikea will open eight new stores this year in the smaller format that it debuted in Dallas in November 2023. Building off a $2.2 billion investment in omnichannel growth, the furniture retailer is planning seven new Plan and Order Point stores with pickup locations this year; the eighth store, in Santa Monica, Calif., will be […]
2 min read
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  1. Associates & Employees

Best Buy, Hot Topic Upgrade Employee Educational Benefits

Happy employees create a more successful retail environment, but one survey has found that nearly one in every two frontline employees are unhappy with their job due to low pay, inflexible hours, poor leadership and a lack of growth opportunities. As the retail industry continues to struggle with high employee turnover, Best Buy and Hot Topic are tackling […]
3 min read
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  1. Operations & Supply Chain

Leveraging Voice-Directed Picking to Optimize Multichannel Fulfillment

The pressures on retailers to seamlessly fulfill orders across physical stores, online platforms and mobile apps continue to intensify. Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share. As digital commerce expands and consumers increasingly […]
5 min read
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  1. Shopper & Customer

What Consumer Insights Can Tell Us About Grocery ‘Hopping’

Grocery shopping is having a full-circle moment. In the industry’s earliest days, consumers would spend hours visiting the local butcher, baker, greengrocer, and more. Each store provided a specific slice of shoppers’ grocery lists and often offered home delivery. Fast-forward to the early 1900s and the advent of the supermarket, when industrialization came into play. […]
3 min read
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  1. Shopper & Customer

The Grocerant Revolution: How Mix-and-Match Meal Components Are Winning Over Consumers

  What do consumers think a Grocerant is? According to Steven Johnson, the Grocerant Guru® at Tacoma, WA-based Foodservice Solutions®, the man who coined the term “Grocerant,” it is “any retail food item that is fresh prepared Ready-2-Eat or Heat-N-Eat.” Traditionally, these items have been found in grocery store service delis, convenience store prepared food […]
4 min read
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  1. Channel: Ecommerce & Digital

Has Amazon Thrown in the Towel on Food? A Deep Dive into Its Troubled Journey Through the Food Industry

  Amazon’s ambitious foray into food—spanning convenience stores, ultra-fast delivery, no-checkout technology, and Amazon Fresh grocery stores—may now be quietly winding down according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Industry speculation suggests Amazon may consolidate its food efforts under the Whole Foods brand, with a potential spinoff looming on the […]
5 min read
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  1. Technology & Innovation

All American eyes on the Trump administration: our most read retail technology articles from last week

Check out the articles on this here website that caught your fancy last week, including Cart.com, Primark, Amazon, Ikea, Reckon.ai, Hugo Boss, Qsic, Outdoor and Cycle Concepts partners, and Pricer. Cart.com research finds retailers prepping 2025 investments in CX, AI, machine learning and data analytics Unified commerce solutions provider, Cart.com, has released survey findings among […]
5 min read
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  1. Merchandising

Reducing Plastic Usage Requires Coordinated, Holistic Efforts

Retailers face a growing list of competing priorities when making decisions on their packaging, and sustainability continues to climb up the ranks. Regulatory developments are nudging businesses away from plastic packaging and toward paper, but this ‘plastic is bad, paper is good’ narrative does a disservice to our complex landscape of environmental issues. Legislation that […]
4 min read
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  1. Shopper & Customer

Dollar General Food Focused Forward

  In periods of economic uncertainty, consumers traditionally tighten their belts, seeking affordable solutions for everyday needs according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Dollar General, long recognized as a discount retail powerhouse, is emerging as a key player in the grocery and food retailing sector—a remarkable evolution that has […]
4 min read
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  1. Data & Insights

The 7 Undercurrents Driving Grocerant Niche Adoption in 2025

  The evolution of Ready-2-Eat and Heat-N-Eat fresh food has surged over the years, with 2025 proving to be a landmark moment for the grocerant niche. These retail food solutions cater to time-starved consumers seeking convenience, quality, and value. Steven Johnson, Foodservice Solutions® Grocerant Guru®, based in Tacoma, WA identifies seven powerful undercurrents driving this […]
6 min read
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Editor’s Choice

  1. Channel: Drug
  2. Department: HBC
  3. Acquisitions, Divestitures & Mergers
  4. Corporate Strategy
  5. Corporate Finance
  6. Media & Marketing
  7. Retailer Media
  8. Retail Ecosystem
  9. Shopper & Customer
  10. Trends & External Forces
  11. Retail Operations
  12. Associates & Employees
  13. Stores & Formats

Walgreens Agrees to $10B Sycamore Partners Acquisition

Walgreens Boots Alliance (WBA) has finalized a deal with private equity firm Sycamore Partners to take the company private after being in the stock market for nearly 100 years. Sycamore will pay $11.45 per share in cash for the Walgreens business, according to a company announcement. Shareholders can receive up to $3 more per share […]
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  1. Channel: Grocery
  2. Department & Category
  3. Department: Food
  4. Department: HBC
  5. Acquisitions, Divestitures & Mergers
  6. Corporate Strategy
  7. Corporate Finance
  8. ESG
  9. Partnerships & Alt Profit
  10. Media & Marketing
  11. Agencies & Vendors
  12. Data & Insights
  13. Shopper & Customer
  14. Trends & External Forces
  15. Associates & Employees
  16. Operations & Supply Chain
  17. Owned Brands (Private Label)
  18. Stores & Formats

Kroger Announces Resignation of CEO Rodney McMullen

The Kroger Co. (NYSE: KR) today announced that Chairman and Chief Executive Officer Rodney McMullen has resigned from the Company following a Board investigation of his personal conduct that, while unrelated to the business, was inconsistent with Kroger's Policy on Business Ethics.
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  1. Data & Insights
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer

Valentine’s Day flower sales could shift to FTD, other brands in 2025

1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […]
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