Consulting

Articles on/from consultants and consulting firms in Retail/CPG.

  1. Partnerships & Alt Profit

Market Performance Group (MPG) acquires The CPG

PRINCETON JUNCTION, N.J. – Market Performance Group (MPG) has acquired The Creative Partners Group (The CPG). The deal will further expand MPG’s best-in-class omnichannel strategy and services capabilities at Target Corp. and throughout the retail marketplace, the company said. Marc Greenberger   Described as a one-stop retail powerhouse, The CPG is one of the country’s […]
3 min read
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  1. Media & Marketing

5 Tips to Boost Your Holiday Search Strategy

With the global economic downturn, inflation, ongoing supply chain challenges, and uncertainty due to the Ukraine war, this year’s holiday shopping season promises to be very challenging. Will people be in the mood to spend despite the gloom? Or will they rein in their enthusiasm and save for the year ahead? With these issues in […]
3 min read
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  1. Corporate Finance

Why Building Unique Customer Experiences is the Silver Bullet for Online Shopping

Calling the pandemic and its aftermath a black-swan event at global scale is an understatement. Besides being a personal tragedy and suffering for millions, it dislocated the world order along several vectors, some irretrievably. As we put it behind us, it opens vast opportunities for the bold and decisive. One of the winners, if such […]
3 min read
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  1. Data & Insights

How Retailers Can Monetize Data

Few words have been used and overused more than “data.” What emerged from a series of zeros and ones has evolved into a critical pillar of every business. Data drives all aspects of a company, from research, buying behaviors, stock/inventory levels, assortment plan, replenishment, website design, store merchandising, staffing and finance to product lifecycle and […]
7 min read
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  1. Shopper & Customer

NRF: Consumer Confidence Down, But Spending Still Grows

The National Retail Federation (NRF) is out with its assessment of August spending, concluding that while “consumers remain worried about high inflation and Federal Reserve interest rate hikes intended to bring inflation under control,” they are not so worried that they’ve stopped spending.  The rate of spending growth may have slowed a bit, but “consumer […]
2 min read
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  1. Data & Insights

Five Surprising Facts About GoodRx and the Discount Card Market

Last month, IQVIA quietly released a fascinating new report on discount cards. (Link below.) The research was sponsored by the Association for Accessible Medicines (AAM). Below, I highlight three unexpected findings from the data regarding GoodRx’s market position, when people use discount cards, how much they save, and why PBMs should still be worried about […]
2 min read
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  1. Media & Marketing

Help Subway Cater Teachers Lunches

  School is well underway in most of the USA and teachers are scrambling to lean every student’s name, create good weekly lesson plans, and enjoin students with the love of learning.  The team at Tacoma, WA based Foodservice Solutions® encourages everyone to help Subwayby submitting a nomination for a Subway catered teachers lunch at […]
3 min read
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  1. Technology & Innovation

Unlocking the Business Benefits of IoT-Enabled Food Retail 

Amid evolving consumer preferences and a myriad of business challenges across food retail, organizations have turned to digital transformation as a source of support for their physical supply chain and stores. Among the most prevalent innovative adoptions is the applied use of Internet of Things (IoT) technology. However, as economic volatility has increased and consumer […]
2 min read
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  1. Technology & Innovation

Navigating Today’s Inventory Crunch: Where AI is Fitting In

Despite the optimism within the retail industry that a return to normal might be seen at some point in 2022, as we move through the back half of the year, the state of the retail industry is perhaps in a more vexing and fragmented state than it was when the year began. After two-and-a-half years […]
3 min read
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  1. Shopper & Customer

What’s for Dinner, for Generation Z, its Fast Food First.

  Success does leave clues and if you want too garner the attention of Gen Z consumers you had better start thinking like a QSR according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® who stated “David Portalatin and his team at NPD left plenty of success clues on how to garner […]
3 min read
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  1. Technology & Innovation

Panel: Finding Your Brand’s Place in the Metaverse | Total Retail Tech 2022

This video features a panel discussing brand strategy in the metaverse from Total Retail Tech 2022 in Nashville. Speakers include Mimi Ruiz, Vice President, E-Commerce, PacSun; Justin Hochberg, CEO and Founder, Virtual Brand Group; Ekta Chopra, Chief Digital Officer, e.l.f. Beauty; and moderator Ron Offir, Managing Director, Retail and Consumer Products, Deloitte Consulting. While the metaverse may not be […]
< 1 min read
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  1. Data & Insights

Building New Data Connections Helps Brands Lower Adherence Barriers

Today’s guest post comes from Kylie Hall, Director of Product Management at ConnectiveRx. Kylie explains how new ways of harnessing patient data can transform the way pharmaceutical companies interact with patients and providers—and ultimately help improve adherence. Click here to learn about the ConnectiveRx Enterprise Data Platform. Read on for Kylie’s insights. Read more » […]
2 min read
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  1. Retailer Media

Best Buy to Boosts Retail Media Insights Through New Partnership

Best Buy will partner with DoubleVerify, a software platform for digital media measurement, data and analytics, to improve the measurement capabilities of its Best Buy Ads retail media network. The partnership will provide additional tools to both Best Buy and its brand partners to boost the efficiency of their ad campaigns. Best Buy advertisers that […]
< 1 min read
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  1. Partnerships & Alt Profit

What Does a Salesforce Partner Do?

A healthcare provider needed help breaking down silos to create a connected patient experience. A retail distributor needed a more simplified order management process. An insurance company wanted to increase agent productivity and customer satisfaction.   These customers found the help they needed with Salesforce and through our partner ecosystem, a global footprint of app builders […]
3 min read
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  1. Shopper & Customer

Inflation Could Curb Holiday Spending — Keep Shoppers Happy With Excellent Service

A labor shortage, inflation, and ongoing supply chain challenges are set to make the holiday season less festive for retailers and consumers alike. How can your business stand out when shoppers are buying fewer gifts? By providing customer service they can rely on — fast returns, an easy help center, and questions answered with one […]
4 min read
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  1. Media & Marketing

Panera Rewards Program Empowers Customer Choice

  Edifying its relationship with consumers, Panera Bread announced updates to its industry-leading MyPanera Loyalty Program, giving more choices to guests when redeeming loyalty rewards. Interactive and participatory Panera’s reward program will reap long term benefits from these new inclusive changes according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   So, starting October […]
3 min read
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  1. Trends & External Forces

IMTS 2022: Post-Show Lowdown

Photo courtesy of IMTS IMTS is always an exciting weekend. Usually held once every two years, this year’s show comes after a hefty four-year hiatus due to the Covid-19 pandemic. Naturally, the face of manufacturing has changed considerably since 2018, which meant the mood at IMTS 2022 was one of anticipation. Associate Director, Consulting Greg […]
< 1 min read
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  1. Corporate Strategy

Four Myths About Becoming a Net Zero Business

Business leaders have been grappling with climate change for more than a generation now. But a new report from Accenture, “Shaping the Sustainable Organization,” reveals that 58% of executives believe operating more sustainably involves a trade-off with growth. That’s why we’re breaking down commonly rattled-off maxims and revealing the real things organizations can do to […]
5 min read
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  1. Trends & External Forces

Fake Meat Sales Decline As Category Is Labeled As “Woke”

From Bloomberg: “Just a few years ago, with a blockbuster initial public offering from Beyond Meat Inc. and the unveiling of an Impossible Whopper at Burger King locations nationwide, plant-based meats were ascendant. “Now, after once enjoying double-digit growth, sales in the plant-based meat category are not just flat but declining, according to data from Information Resources Inc.” There […]
< 1 min read
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  1. Shopper & Customer

Consumers link fresh foods to better health

Americans are drawing a direct link between the foods they eat and their health, according to a poll of over 2,000 adults by Deloitte. Seventy-eight percent of those responding said that the right foods can help keep them stay healthy. Seventy-six percent said that the right foods can alleviate existing health issues and 75 percent […]
< 1 min read
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  1. Media & Marketing

Drug Channels News Roundup, September 2022: Patients vs. SaveonSP, PBMs’ Oncology Exclusions, Medicare Advantage Winners, HRSA’s 340B Reveal, and New DCI Offerings

Autumn is here! Please savor these Drug Channels acorns that we’ve squirrelled away for you: One patient’s troubling experience with SaveonSP PBMs ramp up formulary exclusions for oncology drugs The mega-players dominating Medicare Advantage My 340B FOIA efforts yield change at HRSA! Plus, two new resources from Drug Channels Institute. P.S. Join my 32,000 LinkedIn […]
2 min read
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  1. Media & Marketing

Accelerating Innovation in Turbulent Times with Guest Tim Simmons, Chief Product Officer at Sam’s Club

We’re recording live this week from the just wrapped GroceryShop conference in Las Vegas. Our guest this week is Tim Simmons, SVP & Chief Product Officer of Sam’s Club, who takes  us deep into the transformation process that he’s been helping lead. We learn how Walmart and Sam’s Club have been evolving and accelerating the […]
3 min read
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  1. Shopper & Customer

Winning E-Commerce Strategies Retailers Should Zero in On to Make Sales Ring Over the Holidays

Retailers are working feverishly behind the scenes to optimize their e-commerce operations for the upcoming 2022 holiday shopping season. This year, retailers will face some of the same challenges they did during the 2021 holiday shopping season — with additional new challenges brought about by excess inventory, inflation and general volatility, uncertainty, chaos and ambiguity […]
3 min read
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  1. Stores & Formats

Kwik Trip’s Corn Maze is Great Food Marketing

  It seems to the team at Foodservice Solutions®that convenience stores are out marketing restaurants of late. Consider this, Kwik Trip Inc. is a-“mazing” consumers this fall with a Kwik Trip-themed corn maze. The maze opened Sept. 10, at Stevens Point, Wis.-based Feltz’s Dairy Store.  This year Feltz’s is welcoming customers to its annual corn […]
3 min read
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  1. Media & Marketing

Managing 340B, Medicaid Drug Discounts: Technology for Collaboration – Anywhere, Anytime

Today’s guest post comes from Lindsey Alves, Vice President of Customer Success at Kalderos. Lindsey describes the challenges facing remote workers who manage government-managed drug discount programs. As she explains, all drug discount stakeholders require novel technology-enabled collaboration tools. To learn more, register for Kalderos’ panel discussion, The Dreaded Duplicate Discounts: Collaborating in the New Hybrid […]
2 min read
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  1. Channel: Restaurants

Restaurants Prices and Grocery Prices are Up but Consumer Like Eating Out

  Regular readers of this blog know that consumers paid higher prices for everything from cereal to eggs last month, sending retail food price inflation up 0.7% in August and 13.5% year over year, the U.S. Bureau of Labor Statistics. Last months, 13.5% increase was the highest rate for that number since March 1979, the […]
4 min read
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  1. Associates & Employees

Want To Keep Your Workforce Engaged? Treat Your Employees Like Customers

We know the adage that the customer is always right. But have you considered that your employees are in many ways your biggest customers? They choose to work for your mission, leaders, and products. Every day, they choose your brand.  Customers are more loyal when they have superior experiences, and that’s also true for employees. […]
4 min read
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  1. Shopper & Customer

The Future of Commerce: Going Headless

Trends in retail change quickly, and the pandemic drove consumers to reshape the retail landscape at breakneck speed. According to McKinsey research, 40 percent of shoppers bought from different brands or retailers than they had in the past, and more than 80 percent developed new shopping behaviors while quarantined during the pandemic. But addressing changing […]
3 min read
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  1. Shopper & Customer
  2. Corporate Strategy
  3. Corporate Finance
  4. Media & Marketing
  5. Shopper & Customer
  6. Technology & Innovation
  7. Trends & External Forces
  8. Stores & Formats

Retail Vacancy Rate Hits 15-Year Low

Retail vacancies in the United States dropped to 6.1% in the second quarter, a 15-year low, as Americans continued to resume in-store shopping. Asking rents for shopping center spaces during the quarter were 16% higher than five years ago, The Wall Street Journal (WSJ) reported Tuesday (Oct. 4), citing figures from commercial real estate broker […]
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  1. CPG: Food
  2. Department: Food
  3. ESG
  4. Merchandising

Nestlé Confectionery reveals Quality Street and KitKat sustainable pack innovations

Nestlé Confectionery has announced sustainable packaging innovations for two of its best-loved brands – Quality Street and KitKat. In a category first, Quality Street will move to recyclable paper packaging for its twist-wrapped sweets. By replacing the double layer of foil and cellulose with a paper wrap, Quality Street will remove more than two billion […]
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  1. Retail Ecosystem
  2. Channel: Delivery
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery - Natural
  5. Department & Category
  6. Corporate Strategy
  7. Corporate Purpose
  8. ESG
  9. Partnerships & Alt Profit
  10. Media & Marketing
  11. Retailer Media
  12. Agencies & Vendors
  13. Retail Ecosystem
  14. Data & Insights
  15. International
  16. Shopper & Customer
  17. Technology & Innovation
  18. Trends & External Forces
  19. Retail Operations
  20. Associates & Employees
  21. Operations & Supply Chain
  22. Stores & Formats

Groceryshop 2022: Top Retail Influencers’ Key Takeaways

The RETHINK team visited Las Vegas from September 19-22 for Groceryshop 2022. While there, we had the opportunity to speak with many of our Top Retail Influencers and learn about their event experience. #TRI2022 members- Ricardo Belmar, Michael LeBlanc, Jeff Roster, Melissa Minkow, Bryan Gildenberg, Andrea Leigh, and Stewart Samuel- all shared their thoughts on […]
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