Consulting

Articles on/from consultants and consulting firms in Retail/CPG.

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  1. Fun & Humor

the personalization privacy paradox

Consumers expect personalized experiences.  Yet they also grate at attempts by marketers to collect personal data about them to deliver these personalized experiences.  That’s a paradox that marketers increasingly have to navigate. There’s a fine line between cool and creepy, between personalization and stalking. For years, the default mode in marketing was to collect as […]
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  1. Agencies & Vendors

Announcing The Forrester Wave™: Application Modernization And Migration Services, Q3 2021

Yesterday, we released The Forrester Wave™: Application Modernization And Migration Services, Q3 2021. We looked at the 14 most significant vendors — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM, EY, HCL Technologies, IBM, Infosys, Larsen & Toubro Infotech (LTI), NTT DATA, Tata Consultancy Services (TCS), and Wipro — in the market and evaluated them across 26 […]
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  1. Channel: Dollar/Value

Dollar General Makes Legacy Grocery Stores Look Lame

  Now that Dollar General operates more than 17,408 stores in 46 states you would think they would act like most legacy brand retailers but they don’t. Dollar General since its inception has sought after a product and price point differentiation that consumers have been migrating too according to Steven Johnson, Grocerant Guru® at Tacoma, […]
3 min read
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  1. Operations & Supply Chain

Is Uber the Next UPS?

As Uber continues to build out its logistics business, Uber Freight will acquire Transplace for $2.25 billion, including up to $750 million in Uber Technologies common stock with the remainder in cash from TPG Capital. . The combined companies will seek to combine Uber Freight’s network of digitally-enabled carriers with the Transplace shipper technology and […]
3 min read
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  1. Corporate Strategy

Maly Bernstein named CEO of Bluemercury

NEW YORK — Former CVS Health executive Maly Bernstein has been named named  chief executive officer of Bluemercury, a Macy’s Inc. retail brand, effective September 13. Maly Bernstein   She will oversee the growth and strategy of all aspects of Bluemercury, from its digital platform to stores. She will report to Tony Spring, chairman and […]
2 min read
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  1. Channel: Convenience

White Castle 100 Years of Customer Relevance

  How long has your company been in business? I bet for most of you it has not been 100 years?  You don’t have to be the largest company in your niche to be successful, but you do have to stay relevant according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions.  Too […]
4 min read
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  1. Channel: Marketplace

Why Online Marketplaces are Outpacing Ecommerce in a Post-COVID World

Consumer shopping habits have shifted irreversibly towards ecommerce in the past two years. For many, every day has become a holiday as new packages arrive from their favorite online retailers. One surprising aspect of this shift is how retailers have adapted their businesses in response. According to Mirakl’s Enterprise Marketplace Index (“the Index”), while traditional […]
4 min read
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  1. Media & Marketing

The Hybridization of Retail

Welcome to the Remarkable Retail podcast Season Three, Episode Two! I’m Michael LeBlanc, and I’m Steve Dennis.   This week we go deep on a growing trend that Steve introduced in his book, and recently unpacked in a Forbes article: namely how so many aspects of retail–stores, supply chains, brand distribution strategies and more–are moving […]
2 min read
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  1. Stores & Formats

Krispy Kreme is Offering $1 Dozen Deal Today

Success does leave clues, and Krispy Kreme has picked up, shares, and learned a lot about its customers in it’s first 84 years according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. So. to Celebrate their 84th Birthday, Krispy Kreme is edifying its relationship with its customers the best way they know how.  That […]
2 min read
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  1. Channel: Ecommerce & Digital

Making Sense of the Evolved Digital Commerce Landscape

Is the shift to digital is a one-way door or will ecommerce go back to pre-pandemic levels? Which categories will be able to capitalize on new or accelerated digital behaviors? During this Retail ThinkTank discussion, Alicia Esposito sits down with Rick Watson, Founder and CEO of RMW Commerce Consulting discusses how once-laggard categories are driving […]
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  1. Agencies & Vendors

The Importance of Balanced Marketing Strategies

Brands and consumers continue to bounce back after a very difficult 2020, and interest in many pre-pandemic routines are on the rise. For many marketers, that means it’s time to re-engage with consumers in ways that aren’t in some way connected to the COVID-19 pandemic. And as they think about their campaigns and tactics, new […]
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  1. Shopper & Customer

Brands Matter too Digital Native Generations

  How much would you pay to get a new customer for life?  That is the question foodservice retailers should be asking themselves according to Steven Johnson, Grocerant Guru®at Tacoma, WA based Foodservice Solutions®. Johnsonbelieves that the cost of a lifetime customer and cost of customer acquisition need to be top of mind for every […]
4 min read
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  1. CPG & FMCG

Scaling Brands Through Digital Tooling with Isomr Group’s Michael Hauck

The CPG Guys, Sri & PVSB, are joined in this episode by Michael Hauck, founding partner & CEO of Isomr Group, a global digital consulting firm that works with industry-leading organizations to transform and grow their businesses with digital strategies across a number of industries including consumer packaged goods, agriculture, hardlines, manufacturing and distribution. Follow […]
2 min read
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  1. CPG & FMCG

Scaling Brands Through Digital Tooling with Isomr Group’s Michael Hauck

The CPG Guys, Sri & PVSB, are joined in this episode by Michael Hauck, founding partner & CEO of Isomr Group, a global digital consulting firm that works with industry-leading organizations to transform and grow their businesses with digital strategies across a number of industries including consumer packaged goods, agriculture, hardlines, manufacturing and distribution. Follow […]
2 min read
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  1. Channel: Grocery

Will Albertsons be Able to Focus on Meals

  At the intersection of food sales and retail brands selling food is a time starved consumer looking for solutions on how to put dinner on the table faster with less work and still have a fresh prepared meal.  At fist glance the DoorDash and Albertsons Cos., new partnership that offers on-demand grocery delivery from […]
4 min read
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  1. Corporate Purpose

Chain Retailers Seeing More Than Retail Energy Savings in Outsourcing Energy Efficiency Management

For owners and franchisees of multi store chain retail outlets, the news is increasingly real and positive. Not only are they achieving energy efficiency, they’re impressing their customers, too. What began as a trend to “go green” is now making real differences in profitability and the way consumers see brands. It can really be the […]
4 min read
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  1. Data & Insights

[eCommerce 2021] Forecasting Trends for Holiday Season 2021

eCommerce has been a watershed year for the past 16 months or so.  The first ten months (March to December 2020 including the Holiday season) were unprecedented given that customers decided to spend less than usual due to the pandemic impacting the overall economy, especially their spending threshold towards non-essential goods. And yet, eCommerce sales […]
6 min read
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  1. Channel: Dollar/Value

Dollar General adds chief medical officer

GOODLETTSVILLE, Tenn. — Dollar General Corp. has named a chief medical officer and intends to position its stores as health and wellness destinations by adding an expanded assortment of products and services. “At Dollar General, we are always looking for new ways to serve, and our customers have told us that they would like to […]
2 min read
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  1. Corporate Strategy

Post Appoints Howard Friedman EVP and COO

Post Holdings, Inc. has announced that Howard A. Friedman, currently President and CEO of Post Consumer Brands, has been appointed Executive Vice President and Chief Operations Officer for the manufacturer. Mr. Friedman will serve on Post’s executive management team, reporting to Post’s President and Chief Executive Officer, Robert V. Vitale. In this newly created position, […]
2 min read
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  1. Associates & Employees

Retailers Aren’t Leveraging Frontline Management Properly — Here’s How to Unlock Their Potential in a Dynamic Environment

The retail landscape has changed dramatically since the very first COVID-19 outbreaks. Online sales grew nearly 50% at their peak, with much of that activity taking place in one particular sector: grocery. Just this past June, online grocery sales in the U.S. reached $7.2 billion — that’s quite the jump from August 2019’s $1.2 billion. […]
5 min read
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  1. Trends & External Forces

COVID-19 Drives Delivery Model Transformation And A Sustainability Revolution In The Security Consulting Space

“The Forrester Wave™: European Cybersecurity Consulting Providers, Q3 2021,” launched today. Fifteen firms are featured in this report, representing a cross section of large international security consulting providers and more regionally based security pure plays. The European security consultancy market has seen a large transformation in the past 16 months in how it delivers value […]
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  1. Trends & External Forces

Back-to-school shopping to rise 9% in 2021: KPMG

Dive Brief: Back-to-school is just around the corner, and a recent KPMG survey of 1,000 consumers found that shoppers plan to spend $268 per child this year, an uptick from $247 per student in 2020. That’s an estimated increase of 9% for back-to-school spend this year. Spending for preschool (up 32%) and college students (up 13%) is […]
2 min read
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  1. Channel: Drug

MPB Careers: CVS Health – Private Label Portfolio and Digital Growth Manager

MPB Careers: CVS Health – Private Label Portfolio and Digital Growth Manager Job ID: 1639470BR Location: RI – Woonsocket Street Address: 1 CVS Drive Category: Merchandising Job Description CVS Health continues to grow! We have an exciting opportunity for a Private Label Portfolio and Digital Growth Manager. You will have full scope of responsibility for […]
3 min read
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  1. Media & Marketing

Drug Channels News Roundup, June 2021: Amazon’s Latest, Patients vs. Accumulators, Generics & Biosimilars, 340B Games, and a Hospital Road trip

Happy 245th birthday, America! As you declare your vaccinated independence, celebrate with these Drug Channels fireworks: Amazon’s teeny step toward pharmacy disruption How patients view copay accumulators My $0.02 on generic and biosimilar trends Some hospitals seem to be gaming their 340B eligibility Plus, tips on effective hospital marketing. P.S. Please join the nearly 12,000 […]
2 min read
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Editor’s Choice

  1. RetailWIt QuickWit

Daily QuickWit (7/22) – Top Retail News of the Day

Here’s what was interesting in Retail today: Coca-Cola spurs 42% revenue growth (now $10.1B) after returning to pre-pandemic marketing spend (which doubled YOY). They invested in innovation, quality, and targeted allocation with their increased spend and beat earnings and revenue expectations in Q2. Target, Bed Bath and Beyond Open Doors To Third-Party Boutiques. The Store-within-a-store […]
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  1. RetailWIt QuickWit

Daily QuickWit (7/20) – Top Retail News of the Day

Here’s what the RetailWit crew is reading today: Salesforce projects retailers will pay extra for goods in the second half—to the tune of $223B (+62%) YOY. It’s expected to come from a staggering increase in logistics (+$163B), suppliers (+$12B), and wage expenses (+$48B). Uber partners with Albertsons to expand grocery delivery. It is their biggest […]
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