Operations & Supply Chain

Articles on the topic of Operations & Supply Chain.

  1. Retailer Media
Google wants a bigger piece of the traffic driven by retail media advertising. To start getting it, the tech company has launched a new offsite retail media solution in closed beta. Lowe’s has signed on to be one of the first retailers to test the solution for what will be the first offsite retail media […]
  1. Corporate Finance
As it seeks to find firmer footing, Joann has entered a Transaction Support Agreement (TSA) with a majority of its financial stakeholders and other parties that includes commitments for approximately $132 million in new financing. The 800+-store crafts retailer has initiated voluntary prepackaged Chapter 11 cases in the U.S. Bankruptcy Court for the District of […]
  1. Data & Insights
Generative artificial intelligence (Gen AI) is spurring organizations across different sectors to fundamentally reimagine their approach to digital transformation. Nowhere is its disruptive potential more evident than in retail, where Gen AI’s ever-increasing capabilities are powering a new age of customer-centric innovation. Retailers are exploring use cases across a wide range of functions, from new […]
  1. Technology & Innovation
In today’s dynamic world of retail, the spotlight remains on artificial intelligence (AI) — and for good reason. AI is undoubtedly transformative, reshaping the future of retail. In addition to AI, other technologies are also making significant strides. Radio-frequency identification (RFID), replacing barcodes, revolutionizes supply chain and inventory management. Video analytics leverages computer vision to […]
  1. Holiday & Events
  At the intersection of time starved consumers and family fun at our house Easter was alive with activity both inside and out and always included extended family members the help make that day special. Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that the more time you have to spend with […]
  1. Retail Operations
Retailers know that digital influences the customer journey, from initial awareness to post-purchase. So why is there still such a staggering divide between consumers’ digital and physical brand experiences? We explore the gaps, challenges and opportunities on this week’s Retail Remix with Justin Racine and Zach Zalowitz of Perficient. Together with host Alicia Esposito, they […]
  1. Partnerships & Alt Profit
Anti-food waste app Too Good To Go, in partnership with the British Retail Consortium (BRC), has released an open letter signed by more than 30 companies from the UK’s food, retail and manufacturing sectors calling for mandatory public food waste reporting. Signatories of the letter,… This story continues at Food waste: top companies call for […]
  1. Data & Insights
Publications about marketing often invoke the comparison of a digital shelf with a physical one. After all, a digital shelf displays your products for the customer to browse, just like a shelf in a brick-and-mortar store would. This comparison, however, has its limits. While customers come to browse the physical shelf, your digital shelf goes […]
  1. Technology & Innovation
Walmart is making its AI powered logistics technology – Route Optimisation – available to all businesses as a Software as a Service (SaaS) solution through Walmart Commerce Technologies. “We have invested significant time, resources and operational knowhow into building solutions like Route Optimisation, but that can be a barrier for many businesses,” says Anshu Bhardwaj, […]
  1. Data & Insights
Struggling to keep up with the pace of modern retail? You’re not alone. The retail landscape is evolving rapidly, and maintaining productivity can feel like chasing a moving target. Enter Artificial Intelligence (AI) – your new strategic partner. Retailers are discovering that AI can do more than just data analysis. It’s time to harness AI […]
  1. Stores & Formats
Dick’s Sporting Goods posted strong results in fiscal 2023, which ended Feb. 3, 2024, with $13 billion in net sales, 5% higher than the previous year, and a 2.4% increase in comp store sales. For the coming fiscal year, the retailer is planning $800 million in CapEx expenditures to fund a major brick-and-mortar expansion that […]
  1. Corporate Strategy
It was a tough week to be at the top in retail with a number of companies announcing CEO switch-ups following disappointing performances, including Petco, Under Armour, Fossil Group and, as Retail TouchPoints previously reported, Allbirds. Former Best Buy COO to Lead Petco While CEO Search Gets Underway Ron Coughlin — who led Petco through […]
  1. Data & Insights
In the contemporary digital landscape, the seamless exchange of data isn’t merely a convenience; it’s an imperative for businesses committed to achieving operational excellence. At the core of this data ecosystem are APIs that connect different systems and enable efficient communication. Among them, conversion APIs stand out as powerful tools proficient in translating data across […]
  1. Stores & Formats
Popular athleticwear brand Outdoor Voices, once predicted to be the next Lululemon, has abruptly decided to close its 16 stores and become an online-only retailer, multiple sources report. Outdoor Voices has not publicly commented on the news and did not immediately respond to Retail TouchPoints’ request for comment. The news was reported by a number […]
  1. Technology & Innovation
Late last month, Gartner made a stunning prediction, forecasting an imminent and dramatic decline in search engine traffic. “By 2026, traditional search engine volume will drop 25%,” the research firm said. “with search marketing losing market share to AI chatbots and other virtual agents.” The prediction seemed aggressive, especially given that Microsoft Bing — with its […]
  1. Media & Marketing
  Five Iron Golf, the nation’s leading indoor golf and entertainment space that is consumer focused, interactive, participatory and selling both food and beverage recently announced a partnership with Rehab Monster proving you don’t have to have 100 plus locations to garner marketing partnerships that drive new electricity. Now according to Steven Johnson Grocerant Guru® […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Jisp, Walmart, Global Fashion Agenda, PDS Ventures, Pinterest, the Retail Trust, and The Very Group. Jisp In a review of its Scan & Save app’s performance through February, Jisp says it found that the total […]
  1. Shopper & Customer
Consumers want convenience, personalization and value — it’s what pushed the U.S. retail market to a record $5.13 trillion in 2023. As inflation subsides, what shoppers want and how they spend will keep playing a big role in how the market evolves. Retailers need to keep pace with a more connected, savvy and discerning customer […]
  1. Data & Insights
Large retailers are under constant pressure to keep up with new and ever-changing customer demands. At the same time, they’re also grappling with sometimes volatile global supply chains and massive amounts of data — everything from sales and inventory data to pricing and customer insights. It’s a significant undertaking. As more organizations continue their digital […]
  1. Channel: Dollar/Value
Dollar Tree said yesterday that it will close 1,000 stores – most of them Family Dollar units – over the next few years, a decision that Axios describes as “a reversal of the retailer’s rapid expansion, which included its 2015 acquisition of Family Dollar.” Six hundred Family Dollar stores are slated to close before the […]
  1. Channel: Ecommerce & Digital
Teen Vogue has a really interesting story entitled, “What It’s Like To Organize My Amazon Warehouse As A Young Queer Person.” The piece is by Ash Judd, described as “a 20-year-old queer person who has worked at the Amazon STL8 warehouse in St. Peters, Missouri, since December 2021.” Here’s how Judd sets up the story: […]
  1. Department & Category
Americans discard nearly 120 billion pounds of food every year — approximately 40% of the country’s food supply. Rite Aid is tackling this food waste issue head-on by partnering with Copia, a technology-enabled service that helps manage food surplus redistribution. The pharmacy retailer will use Copia’s platform to track inventory, prove compliance and record impact. […]
  1. Merchandising
Expo West begins today, and for the next few days many brands will experience a whirlwind of networking, handing out samples, schmoozing at after-hours events, and starting potential business deals. Once it all wraps up, though, now what? Well, then it’s time to turn that momentum into tangible success. You’ve invested time, money, and energy […]
  1. Shopper & Customer
Whether we all realize it or not, there has been a shift in the force. We’re changing our stripes as a consumer-based society. Where once choice was primarily driven only by factors like quality, price, brand affinity, and even endorsement, now other, larger existential factors are impacting how we make purchase decisions — namely, how […]
  1. Trends & External Forces
Navigating the data privacy landscape these days can be daunting, particularly with the continual emergence of new state and federal regulations. We now have 13 state laws signed, and many others to come online in the next year, not to mention sector-specific laws. These have led to hundreds of lawsuits and enforcement actions. Given that […]
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Editor’s Choice

  1. Media & Marketing
  2. Channel: Restaurants
  3. Department & Category
  4. Department: Consumer Durables
  5. Department: Food
  6. Department: Nonfood
  7. ESG
  8. Media & Marketing
  9. Data & Insights
  10. Shopper & Customer
  11. Technology & Innovation
  12. Trends & External Forces
  13. Merchandising
  Don’t want to cook, don’t want to do dishes, well according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® your kids don’t want you hear you complain about cooking dinner either. Chuck E. Cheese has a new program for that has a great chance to make the entire family happy according […]
  1. Channel: Mass
  2. Corporate Finance
  3. Media & Marketing
  4. Agencies & Vendors
  5. Data & Insights
  6. Trends & External Forces
Target reported Q4 and 2023 financial results at its annual investor day on March 5, 2024. Quarterly comp performance improved sequentially from Q2 to Q4, but 2023 ended with comps down -3.7%. Profitability outperformed expectations as the company realized $2B of operating income growth in 2023 and reported notable gross margin improvements. The stock was […]
  1. Trends & External Forces
  2. CPG: Food
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery
  5. Channel: Mass
  6. Department & Category
  7. Department: Beverage
  8. Department: Food
  9. Department: HBC
  10. Acquisitions, Divestitures & Mergers
  11. Corporate Strategy
  12. Corporate Finance
  13. ESG
  14. Partnerships & Alt Profit
  15. Media & Marketing
  16. Data & Insights
  17. Shopper & Customer
  18. Technology & Innovation
  19. Trends & External Forces
  20. Retail Operations
  21. Associates & Employees
  22. Operations & Supply Chain
  23. Owned Brands (Private Label)
  24. Stores & Formats
Comments from Chairman and CEO Rodney McMullen. "Kroger achieved strong 2023 results, in line with our long-term growth model and built upon three consecutive years of historic growth.

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