Shopper & Customer Post-Holiday Sales Are Down: What Can Retailers Do to Win the 2024 Season? While retailers typically put a significant emphasis on post-holiday sales, they didn’t resonate with shoppers after the 2023 holiday season. During the week after Christmas, year-over-year sales were down across the board, with only computer software sales seeing an increase from 2022. Department stores, cosmetics stores and clothing stores saw some of the largest declines, […] Jonathan Silver March 19, 2024March 19, 2024 4 min read ConsumersHoliday & EventsMarketing: TradeHealth & WellnessPredictions and ForecastsPricing & PromotionsOperations & Supply ChainShoppersBrick and MortarAmazonDept. NonfoodData & InsightsDept. ApparelESG and CSRTechnology & InnovationConsultingDept. FuelDept. HBCTrends: ShoppingDept. Toys & GamesExecutivesMarketing: Loyalty & SubscriptionMarketing: Social MediaResults & Investment 0 Saving Bookmark this article Bookmarked
Media & Marketing Harnessing QR codes on social networks In today’s digital age, where social media platforms like TikTok and Facebook reign supreme, businesses are constantly seeking innovative ways to stand out and connect with their target audience. One such method gaining traction is the strategic utilisation of QR codes within these social networks. By integrating TikTok QR code into marketing strategies, businesses can […] Retail Technology Innovation Hub March 18, 2024March 18, 2024 4 min read Marketing: Social MediaTikTokMeta (Facebook)ESG and CSRData & InsightsConsumersPricing & PromotionsMarketing: TradeTechnology & InnovationMarketing: Loyalty & SubscriptionPredictions and ForecastsCompetitionDept. NonfoodTargetShoppersDept. Natural / OrganicCustomer ExperienceTrends: MarketingMarketing: In StoreStore LocationHealth & Wellness 0 Saving Bookmark this article Bookmarked
Technology & Innovation Beyond AI: Emerging Technologies That Are Reshaping Retail In today’s dynamic world of retail, the spotlight remains on artificial intelligence (AI) — and for good reason. AI is undoubtedly transformative, reshaping the future of retail. In addition to AI, other technologies are also making significant strides. Radio-frequency identification (RFID), replacing barcodes, revolutionizes supply chain and inventory management. Video analytics leverages computer vision to […] Isaac Krakovsky March 18, 2024March 18, 2024 3 min read Technology & InnovationAIConsumersOperations & Supply ChainData & InsightsConsultingShoppersTech: RoboticsStore LocationPredictions and ForecastsResults & InvestmentMarketing: Direct & PersonalizationTech: IoTDept. GroceryAssociatesMarketing: Loyalty & SubscriptionMarketing: In StoreTrends: RetailTrends: TechMarketing: BroadcastPartnershipsMarketing: TradeStore FormatStrategySustainability 0 Saving Bookmark this article Bookmarked
Media & Marketing Richmond sausages roll out new £2.6m advertising push Richmond, the sausage brand, has kicked off a £2.6m marketing campaign including a TV ad, video-on-demand, outdoor posters, social media and in-store promotions. The “Good Times” brand campaign is designed to highlight the brand’s “unique heritage whilst also providing a look ahead to the future… This story continues at Richmond sausages roll out new £2.6m […] Talking Retail March 18, 2024March 18, 2024 < 1 min read Predictions and ForecastsMarketing: TradeMarketing: Social MediaMarketing: In StoreMarketing: BroadcastESG and CSR 0 Saving Bookmark this article Bookmarked
Channel: Grocery - Natural PCC Community Markets hires former Whole Foods exec David Spear Spear will act as VP of merchandising, promotions, and sourcing Supermarket News March 15, 2024March 15, 2024 < 1 min read Whole FoodsRegional GroceryExecutivesMerchandisingMarketing: Trade 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon announces first Big Spring Sale In a shift from previous sale promotions, the retailer said Prime membership is not required to shop the event, which starts Wednesday. RetailDive March 15, 2024March 15, 2024 < 1 min read AmazonMarketing: Trade 0 Saving Bookmark this article Bookmarked
Shopper & Customer Gift Cards and the Age of Customer Loyalty Increasing customer loyalty is always top of mind for retailers. Loyal customers spend more money at their favorite businesses, patronize shops more often, and promote the brands they love to other consumers in their networks. To create loyal customers, forward-thinking retailers can utilize the tried-and-true gift card to engage customers and enhance buying experiences. In […] Sam Lituchy March 14, 2024March 14, 2024 3 min read ConsumersShoppersMarketing: Loyalty & SubscriptionMarketing: ShopperThick DataResults & InvestmentPredictions and ForecastsStrategyData & InsightsDeliveryMarketing: TradeMarketing: Social MediaMarketing: In StoreEconomyData VisualizationTechnology & InnovationBig Data 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Seeking Dignity In Life & In An Amazon Warehouse Teen Vogue has a really interesting story entitled, “What It’s Like To Organize My Amazon Warehouse As A Young Queer Person.” The piece is by Ash Judd, described as “a 20-year-old queer person who has worked at the Amazon STL8 warehouse in St. Peters, Missouri, since December 2021.” Here’s how Judd sets up the story: […] MorningNewsBeat March 14, 2024March 14, 2024 4 min read AmazonAssociatesOperations & Supply ChainHealth & WellnessInclusivitySustainabilityPredictions and ForecastsMarketing: TradeMarketing: BroadcastDept. NonfoodGovernment 0 Saving Bookmark this article Bookmarked
Trends & External Forces Celebrating National Pi Day Today is National Pi Day – 3/14 are the first three digits of an infinite number with many practical uses. It has become a great day for pie promotions – whether sweet, savory or pizza. In honor of National Pi Day, I’d like to offer a picture of one of my favorite pies ever – […] MorningNewsBeat March 14, 2024March 14, 2024 < 1 min read Predictions and ForecastsMarketing: TradeDept. Beverage 0 Saving Bookmark this article Bookmarked
Channel: Delivery Long-Term Theme: Instacart Deep Dive Alternative data can help investors increase conviction around unit economics, competition, and strategic initiatives for their long term holdings. Our Instacart (CART) research is a perfect example of differentiated granularity into fees, competition and SNAP benefit usage on the platform. Average Discount as % of AOV (pre-discount) Average Fees as % of AOV (pre-discount) Our […] 0 Author Missing March 14, 2024March 14, 2024 2 min read InstacartData & InsightsDeliveryCompetitionWalmartRegional GroceryAlbertsons / SafewayResults & InvestmentPricing & PromotionsMarketing: TradeTechnology & InnovationConsumersAldiDept. GroceryDoorDashExecutivesPredictions and ForecastsFood Delivery 0 Saving Bookmark this article Bookmarked
Channel: Grocery - Natural PCC taps Whole Foods veteran for executive role David Spear will serve as the Seattle co-op’s vice president of merchandising, promotions and sourcing. Grocery Dive March 13, 2024March 13, 2024 < 1 min read Whole FoodsExecutivesMarketing: TradeMerchandising 0 Saving Bookmark this article Bookmarked
Shopper & Customer The Power of Mobile Apps for Grocery Stores Online grocery shopping has skyrocketed in popularity over the last four years. Today, major grocery store chains like Kroger and Albertsons offer mobile apps to their customers for easy ordering or delivery. Separately, third-party services such as Instacart work with shoppers to get their groceries delivered to their homes. This convenience and efficiency have turned […] Lawrence Snapp March 12, 2024March 12, 2024 3 min read ConsumersTechnology & InnovationAIShoppersOperations & Supply ChainThick DataMarketing: In StorePricing & PromotionsDeliveryMarketing: TradeBrick and MortarPredictions and ForecastsDept. NonfoodInstacartExecutivesKrogerAlbertsons / SafewayMarketing: Loyalty & SubscriptionRegional GroceryMarketing: Direct & Personalization 0 Saving Bookmark this article Bookmarked
Technology & Innovation How Retailers Can Utilize Tech to Empower Their Workforces A human touch holds significant value in the retail customer experience and is important to get right. When done well, a customer’s interaction with in-store staff can increase sales opportunities and drive loyalty. However, a poor interaction can result in the complete opposite. Recently, technology adoption in retail has increased, with 88 percent of senior […] Amber Hovious March 12, 2024March 12, 2024 3 min read Technology & InnovationAssociatesAIShoppersMarketing: In StoreCustomer ExperienceOperations & Supply ChainMarketing: Direct & PersonalizationMarketing: Loyalty & SubscriptionOmnichannelMarketing: TradeTech: CashierlessConsumersBOPISBrick and MortarData & InsightsPartnershipsPricing & PromotionsDept. Nonfood 0 Saving Bookmark this article Bookmarked
Technology & Innovation Navigating the Evolving Post-Purchase Journey in the Growing E-Commerce Landscape The convenience of browsing products from anywhere, coupled with the ease of doorstep delivery, has caused a surge in online shopping. In fact, a recent report released by UPS Capital Insurance Agency, Inc. found that almost all surveyed small and midsized merchants (99 percent) claimed an increase in their shipping volume over the past two […] Archita Prasad March 11, 2024March 11, 2024 3 min read Technology & InnovationDeliveryAIConsumersOperations & Supply ChainShoppersCustomer ExperienceMarketing: Loyalty & SubscriptionResults & InvestmentPredictions and ForecastsMarketing: Direct & PersonalizationTech: IoTStrategyExecutivesSustainabilityMarketing: Trade 0 Saving Bookmark this article Bookmarked
Data & Insights Modernizing Retail Supply Chain Challenges With AI The retail supply chain is undergoing a major transformation, driven by the rise of e-commerce and the increasing complexity of global supply chains. In Gartner’s 2023 Top Supply Chain Technology Trends report, “actionable AI” was named the No. 1 trend. This reflects the growing recognition among retailers that artificial intelligence is essential for modernizing and […] Vrinda Khurjekar March 11, 2024March 11, 2024 3 min read Technology & InnovationAIOperations & Supply ChainData & InsightsShoppersCustomer ExperienceStrategyPredictions and ForecastsExecutivesInsight ProvidersDept. NonfoodConsultingEconomyWeatherSustainabilityTrends: RetailConsumersAssociatesMarketing: TradeThick DataTrends: TechMarketing: In Store 0 Saving Bookmark this article Bookmarked
Media & Marketing Kids Like to Go Out to Eat ask Chuck E. Cheese Don’t want to cook, don’t want to do dishes, well according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® your kids don’t want you hear you complain about cooking dinner either. Chuck E. Cheese has a new program for that has a great chance to make the entire family happy according […] Grocerant Guru March 11, 2024March 14, 2024 3 min read Dept. GroceryDept. DairyData & InsightsRestaurantsMarketing: Social MediaPricing & PromotionsDept. Toys & GamesDept. NonfoodGamingTwitterMarketing: Loyalty & SubscriptionMarketing: TradeESG and CSRDept. FreshMeta (Facebook)Predictions and ForecastsSustainabilityConsumers 0 Saving Bookmark this article Bookmarked
Channel: Dollar/Value Lidl Names New Chief Commercial Officer and First-Ever Chief Customer Exec Discount supermarket retailer Lidl U.S. has named four executives with extensive retail experience to top posts, including naming Frank Kerr as the company’s first-ever Chief Customer Officer. Kerr is returning for a second stint at Lidl U.S., where he was one of the first 50 employees, and he’ll be responsible for driving a holistic customer […] Retail TouchPoints March 9, 2024March 9, 2024 < 1 min read LidlExecutivesShoppersDept. FreshDept. GroceryWalmartMarketing: Social MediaMarketing: Loyalty & SubscriptionDept. PerimeterCustomer ExperienceMerchandisingDollar GeneralSave A LotRegional GroceryPredictions and ForecastsConsumersMarketing: TradeAssociatesData & InsightsBrick and MortarBig DataAlbertsons / Safeway 0 Saving Bookmark this article Bookmarked
Media & Marketing Command Your Brand with PriceSpider’s Brett Banner & Rae Guimond We are partnering on today’s episode with Pricespider, who helps the world’s brands, big and small, to enrich the consumer journey and build long-lasting relationships with their shoppers, resulting in more revenue and higher profit margins. The CPG Guys are joined in this episode by SVP of strategy & Director of strategy for PriceSpider – […] The CPG Guys March 9, 2024March 9, 2024 2 min read Marketing: Social MediaTechnology & InnovationAIPodcastsStrategyShoppersConsumersData & InsightsPartnershipsMarketing: TradePricing & PromotionsPredictions and ForecastsESG and CSRMerchandisingMarketing: In StoreMarketing: Digital MediaExecutivesCOVID19Vendors 0 Saving Bookmark this article Bookmarked
Department & Category Here’s How Panda Express NRG Partnership Can Drive Interactive Participatory Customer Engagement Panda Express excels at customer focused interactive participatory engagement and it is one of their success clues that they continually build upon according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. The Panda Express and NRG partnership will drive interactive and participatory customer trials according to Johnson. The collaboration offers several […] Grocerant Guru March 9, 2024March 9, 2024 3 min read Data & InsightsPartnershipsDept. GroceryShoppersGamingESG and CSRMarketing: Social MediaMarketing: TradeMarketing: In StorePricing & PromotionsOwned Brands (Private Label)PepsiCoSustainabilityTechnology & InnovationDept. FreshTikTok 0 Saving Bookmark this article Bookmarked
Department: Nonfood Best Buy’s suppliers help defray costs in choppy electronics market The retailer logged $20 million in vendor spending on things like promotions, displays, special staffing and fulfillment services. RetailDive March 9, 2024March 9, 2024 < 1 min read Dept. NonfoodBest BuyMarketing: Trade 0 Saving Bookmark this article Bookmarked
Data & Insights Key Takeaways From the Wiser Industry Leaders Retail Panel: Retail Innovation and Strategy With the global pandemic acting as a catalyst for change, retailers have been thrust into a new realm of challenges and opportunities. The acceleration in the adoption of digital tools and strategies has become a lifeline for many, enabling them not only to survive but to thrive amidst unprecedented conditions. A recent panel hosted by […] Wiser Retail Strategies March 8, 2024March 8, 2024 5 min read Data & InsightsDept. NonfoodShoppersTechnology & InnovationOperations & Supply ChainStrategyCOVID19Marketing: In StoreCustomer ExperienceAssociatesConsumersPredictions and ForecastsTrends: RetailBrick and MortarMerchandisingMarketing: Social MediaSustainabilityTargetOmnichannelBOPISDeliveryDept. AppliancesResults & InvestmentEconomyExecutivesGovernmentHome DepotLowesPricing & PromotionsMarketing: Loyalty & SubscriptionMarketing: Trade 0 Saving Bookmark this article Bookmarked
Channel: Dollar/Value Family Dollar Teams with Ibotta for Enhanced Digital Offers CHESAPEAKE, Va.–(BUSINESS WIRE)–Family Dollar (Dollar Tree, Inc., NASDAQ: DLTR) has joined the Ibotta Performance Network (IPN), the first digital network that delivers coordinated promotions across retailer platforms, large third-party publisher sites and Ibotta’s leading direct-to-consumer properties. The collaboration aims to advance Family Dollar’s digital engagement and customer experience to drive more value and loyalty among […] BusinessWire - Supermarket March 8, 2024March 8, 2024 < 1 min read Family DollarPricing & PromotionsShoppersCustomer ExperienceMarketing: TradeMarketing: Loyalty & SubscriptionDollar TreeConsumers 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital DiGiorno’s Rescue Program uses AI to turn pizza mishaps into coupons Starting on Pi Day, the Nestlé frozen pizza brand will assess delivery or carry-out pies for damage and dole out coupons corresponding to the level of harm. MarketingDive March 8, 2024March 8, 2024 < 1 min read Pricing & PromotionsMarketing: TradeTechnology & InnovationAIDelivery 0 Saving Bookmark this article Bookmarked
Channel: Restaurants Restaurants have an Advantage is Selling Meals To-Go Grocery stores and Convenience stores may be selling more grocerant niche Ready-2-Eat and Heat-N-Eat meals and meal component that ever, however Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® strongly believes that restaurants hold several advantages over convenience stores (c-stores) and grocery stores when it comes to selling meals to-go: Specialization in […] Grocerant Guru March 8, 2024March 8, 2024 3 min read RestaurantsBrick and MortarDept. GroceryData & InsightsPackagingShoppersMarketing: In StoreDept. FreshMarketing: TradeMarketing: Loyalty & SubscriptionPredictions and ForecastsMarketing: Direct & PersonalizationOwned Brands (Private Label) 0 Saving Bookmark this article Bookmarked
Trends & External Forces Kroger Reports Fourth Quarter and Full-Year 2023 Results, Announces Guidance for 2024 Comments from Chairman and CEO Rodney McMullen. "Kroger achieved strong 2023 results, in line with our long-term growth model and built upon three consecutive years of historic growth. Kroger March 7, 2024March 8, 2024 9 min read KrogerResults & InvestmentPredictions and ForecastsAssociatesDept. FuelShoppersDept. Fresh PreparedDept. DeliHealth & WellnessSustainabilityEconomyGovernmentConsumersOperations & Supply ChainStrategyDept. PharmacyMarketing: BrandDept. FreshReturnsMergersOwned Brands (Private Label)PartnershipsDept. GroceryDept. DairyDept. BeverageData & InsightsExecutivesMarketing: Direct & PersonalizationWeatherCustomer ExperienceCompetitionPress ReleaseUnileverDivestituresDept. PerimeterAlbertsons / SafewayDept. BakeryTargetRegional GroceryDept. Natural / OrganicDept. HBCBrick and MortarDeliveryTrends: ConsumerTechnology & InnovationMarketing: TradeMarketing: Loyalty & SubscriptionMarketing: In StoreESG and CSR 0 Saving Bookmark this article Bookmarked
Corporate Finance Kroger’s Q4 earnings beat expectations CINCINNATI—Kroger reported flat sales for the fourth quarter and fiscal year ended February 3, but profits beat expectations. The retailer reported a $736 million profit on sales of $37.1 billion for the three-month period. Kroger noted that identical sales (excluding fuel decreased 0.8% in the quarter, while underlying identical sales without fuel increased 0.1%. The […] MMR March 7, 2024March 7, 2024 3 min read Results & InvestmentKrogerAssociatesShoppersPredictions and ForecastsDept. FuelReturnsSustainabilityExecutivesConsumersCustomer ExperienceOwned Brands (Private Label)PartnershipsStrategyMarketing: TradeMarketing: Direct & PersonalizationDept. FreshOperations & Supply Chain 0 Saving Bookmark this article Bookmarked
Channel: Convenience 7-Eleven Music Contest Drives New Electricity See Why If you love music by now you know what a great line-up of events Live Nation has in 2024. You might already have some tickets. If not don’t worry 7-Eleven jut might be the one company that can get you tickets to one of your favorite Live Nation events according to Steven Johnson Grocerant […] Grocerant Guru March 7, 2024March 7, 2024 4 min read 7-Eleven & SpeedwayData & InsightsDept. GroceryShoppersMarketing: Social MediaBrick and MortarDept. FreshSustainabilityMarketing: Loyalty & SubscriptionExecutivesTechnology & InnovationConsumersAITargetMeta (Facebook)Dept. PerimeterDept. BeverageTwitterMarketing: TradePartnershipsTrends: TechDeliveryDept. ApparelOperations & Supply ChainDept. Natural / OrganicESG and CSRPricing & PromotionsPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Channel: Mass Your Views: Illuminated Got this email responding to Tom Furphy’s and my Innovation Conversation about Walmart’s Luminate program: Walmart does not necessarily need to use data to target specific customers because they attract a large percentage, overall, of demographic and income levels. If they already know that XX% of people from a specific economic level regularly shop in […] MorningNewsBeat March 7, 2024March 7, 2024 3 min read TargetEconomyBig DataConsumersWalmartDeliveryShoppersWhole FoodsCOVID19Operations & Supply ChainMarketing: Loyalty & SubscriptionAmazonPricing & PromotionsDept. NonfoodData & InsightsBrick and MortarAssociatesTechnology & InnovationStrategyRegional GroceryDept. BeverageDept. DairyDept. FreshMarketing: TradePredictions and ForecastsAhold Delhaize 0 Saving Bookmark this article Bookmarked
Trends & External Forces Post-Campaign Strategies: Sustaining Success and Maximizing Momentum After an Indiegogo Triumph You’ve raised all the funds for your next big idea. Now what? The end of a successful Indiegogo campaign is just the beginning of your crowdfunding journey. Now, you’ll need to maximize the momentum you’ve gained during your fundraising, and your next action steps are crucial. Here’s everything you need to know to sustain success […] Retail Bound March 7, 2024March 7, 2024 2 min read Predictions and ForecastsShoppersMarketing: Social MediaESG and CSRThick DataStrategyOperations & Supply ChainDeliveryAssociatesData & InsightsPricing & PromotionsMarketing: TradeConsumers 0 Saving Bookmark this article Bookmarked
Trends & External Forces Available for Preorder: The 2024 Economic Report on U.S. Pharmacies and Pharmacy Benefit Managers On March 19, 2024, Drug Channels Institute will release The 2024 Economic Report on U.S. Pharmacies and Pharmacy Benefit Managers. This report—our fifteenth edition—remains the most comprehensive, fact-based tool for understanding the entire U.S. drug pricing, reimbursement, and dispensing system. This unique, encyclopedic resource is your ultimate guide to the complex web of interactions within […] Drug Channels March 7, 2024March 7, 2024 3 min read Predictions and ForecastsDept. PharmacyEconomyData & InsightsMarketing: Social MediaPricing & PromotionsMeta (Facebook)Marketing: Trade 0 Saving Bookmark this article Bookmarked
Channel: Grocery Acquisitions, Divestitures & Mergers Trends & External Forces Court sets late August start date for hearing on Kroger-Albertsons merger A federal judge in Oregon will decide during the proceeding whether to grant the FTC’s request to block the transaction. Written by Grocery Dive March 12, 2024March 14, 2024 Saving Bookmark this article Bookmarked
Media & Marketing Channel: Restaurants Department & Category Department: Consumer Durables Department: Food Department: Nonfood ESG Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Merchandising Kids Like to Go Out to Eat ask Chuck E. Cheese Don’t want to cook, don’t want to do dishes, well according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® your kids don’t want you hear you complain about cooking dinner either. Chuck E. Cheese has a new program for that has a great chance to make the entire family happy according […] Written by Grocerant Guru March 11, 2024March 14, 2024 Saving Bookmark this article Bookmarked
Channel: Grocery Corporate Finance Publix reports 49% growth in net earnings in FY23 US supermarket chain Publix has reported net earnings of $4.3bn in FY23, marking a 49% increase from FY22’s $2.9bn. The post Publix reports 49% growth in net earnings in FY23 appeared first on Retail Insight Network. Written by Retail Insights Network March 8, 2024March 8, 2024 Saving Bookmark this article Bookmarked
Channel: Mass Corporate Finance Media & Marketing Agencies & Vendors Data & Insights Trends & External Forces Target Q4 2023 Earnings Recap Target reported Q4 and 2023 financial results at its annual investor day on March 5, 2024. Quarterly comp performance improved sequentially from Q2 to Q4, but 2023 ended with comps down -3.7%. Profitability outperformed expectations as the company realized $2B of operating income growth in 2023 and reported notable gross margin improvements. The stock was […] Written by The Harvest Group March 8, 2024March 8, 2024 Saving Bookmark this article Bookmarked
Trends & External Forces CPG: Food Channel: Ecommerce & Digital Channel: Grocery Channel: Mass Department & Category Department: Beverage Department: Food Department: HBC Acquisitions, Divestitures & Mergers Corporate Strategy Corporate Finance ESG Partnerships & Alt Profit Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Retail Operations Associates & Employees Operations & Supply Chain Owned Brands (Private Label) Stores & Formats Kroger Reports Fourth Quarter and Full-Year 2023 Results, Announces Guidance for 2024 Comments from Chairman and CEO Rodney McMullen. "Kroger achieved strong 2023 results, in line with our long-term growth model and built upon three consecutive years of historic growth. Written by Kroger March 7, 2024March 8, 2024 Saving Bookmark this article Bookmarked