1. Retailer Media
CVS Media Exchange (CMX), CVS’ retail media network, is beta testing a new self-service offering for its advertiser partners in collaboration with The Trade Desk. While managed services will still be available to CVS’ advertisers, the new self-service option aims to expand the access and transparency of CMX by offering brands more autonomy and control […]
  1. Trends & External Forces
NEW YORK — Retailers have a critical role to play in providing health care products and services in a way that is more personalized, inclusive, accessible and holistic, according to retail executives who spoke earlier this month at a WSL event called “Beyond Wellness. The Future of Health. What Shoppers Really Want.” Andrea Brookhart, director […]
  1. Stores & Formats
NEW YORK — Ahold Delhaize recently said it would shutter an undetermined number of underperforming Stop & Shop supermarkets this year, joining what some press reports have described as a “tsunami” of planned retail store closings. Coresight Research, which tracks store openings and closings, said that as of May 31, major U.S. retailers have announced […]
  1. Department: HBC
This week, I’m rerunning some popular posts while I prepare for Friday’s live video webinar: The 340B Drug Pricing Program: Trends, Controversies, and Outlook. Click here to see the original post from April 2024. Three is still the magic number for pharmacy benefit managers (PBMs). For 2023, nearly 80% of all equivalent prescription claims were […]
  1. Channel: Ecommerce & Digital
NEW YORK, NY — Shop TODAY has awarded plant-powered skincare brand TruSkin® a beauty award for its best-selling Vitamin C Facial Serum. The brand, currently a top trending brand per NielsenIQ, is thrilled that its hero product won best budget vitamin C serum. Made with sodium ascorbyl phosphate (SAP), a gentle and effective form of […]
  1. Department: HBC
The 340B contract pharmacy market shows little sign of slowing down. Drug Channels Institute’s exclusive analysis of the 2024 market reveals that: About 33,000 pharmacy locations—more than half of the entire U.S. pharmacy industry—act as contract pharmacies for the hospitals and federal grantees that participate in the 340B program.  Five multi-billion-dollar, for-profit, publicly traded pharmacy […]
  1. Channel: Delivery
Starbucks is rolling out a delivery partnership with Grubhub to select markets in Pennsylvania, Colorado and Illinois this month and plans to expand it to all 50 states by August 2024. Starbucks is the most searched merchant not yet available on the Grubhub Marketplace, according to the company, and this deal will allow customers to […]
  1. Corporate Strategy
In the simplest terms, an innovator is someone who creates or introduces something new. But in the world of retail, innovators have the power and potential to do so much more: they drive cutting-edge tech implementations, unlock new revenue opportunities and help drive a brand into a new era of relevance and impact.   This year’s […]
  1. Trends & External Forces
NEW YORK — Speaking at WSL’s event on Thursday, CVS Health’s Erin Condon talked about how consumer expectations around health care are changing, requiring a more personalized, inclusive and holistic approach. “At the end of the day, health is about living,” Condon said. Condon, who is chief marketing officer of pharmacy and consumer wellness at […]
  1. Data & Insights
With retail media ad spend projected to reach $140 billion this year, companies outside of retail seeking new revenue streams have an opportunity to dominate the next wave of media networks. Where retailers carved out a unique ability to deliver closed-loop media measurement, large-scale businesses in verticals such as travel, sports, entertainment and delivery services […]
  1. CPG: HBC
NEW YORK — Pepcid has released Pepcid Icy Cool Mint, a new heartburn product that provides fast-acting, long-lasting heartburn relief with an instant cooling sensation. One tablet can prevent and relieve symptoms all day or night, based on 9-hour daytime acid control studies and 12-hour nighttime acid control studies. Heartburn affects more than 60 million […]
  1. Channel: Drug
There is no better way to find out what’s going on at retail than to actually visit stores, which is exactly what Retail TouchPoints had the chance to do while in Chicago this week for the Retail Innovation Conference & Expo (RICE). RTP’s editors joined the #RICE24 store tours hosted by intrepid travelers and retail […]
  1. Channel: Delivery
Amazon has integrated Grubhub’s food delivery system into its platform, allowing customers across the U.S. to order from thousands of restaurants directly in the Amazon app and website without having to switch over to the Grubhub app. Additionally, Amazon has added Grubhub+ membership — worth $120 per year — as a standing benefit for Prime […]
  1. Trends & External Forces
Summer unofficially began over the weekend. Let’s turn up the heat with these sizzling news bites, seared to perfection on the Drug Channels grill: CVS Health’s Cordavis business seems to want quasi-regulatory oversight of Humira biosimilars 340B’s skyrocketing growth continues, but the market is changing Plans sponsors’ fading interest in alternative funding programs A post-Asembia […]
  1. Channel: Drug
WOONSOCKET, R.I. — CVS Pharmacy has debuted Well Market, a store brand consumables line featuring nutritious snacks, beverages and groceries. “Our goal at CVS Health is to be the most consumer-centric health care solutions company,” said chief merchandising officer Musab Balbale. “Through this repositioning and expansion of our food and beverage portfolio, we are doing […]
  1. Channel: Drug
NEW YORK — CVS Health is seeking a private equity partner to fund growth at Oak Street Health, a primary care provider the chain purchased a year ago, Bloomberg News reported on Thursday. CVS has been working with financial advisers to help find capital to back new clinics that will be opened by Oak Street, […]
  1. Department: Food
At the intersection of ‘better for you food’ and fresh prepared food, Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believe CVS Pharmacy can find incremental customer relevance. One trend that’s impossible to ignore is the rise of ready-to-eat and heat-n-eat fresh prepared foods. This “grocerant” niche is rapidly growing, and it’s time […]
  1. Channel: Drug
WOONSOCKET, R.I. — CVS Corp. co-founder Stanley Goldstein passed away yesterday at the age of 89. The company he helped build is a foundational component of what is now CVS Health, a leading health services company that is committed to building a world of health around every consumer. Stanley Goldstein “All of us at CVS […]
  1. Trends & External Forces
WOONSOCKET, R.I. — A recent CVS Health/Morning Consult survey found that a majority of adults have significant concerns about their mental health. The survey found: Two-thirds (65%) of adults have experienced concerns about their own mental health or the mental health of their friends and family, which is up six percentage points from 2022 and […]
  1. Retailer Media
Photo courtesy Home Depot Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and companies that will be taking the stage in Chicago, June 4-6, 2024. Zach Darkow, Head of Marketing Measurement at the Home Depot, will join a dynamic discussion with Jeffrey Bustos of IAB, Claire […]
  1. Channel: Drug
CARPENTERSVILLE, Ill. — Berg Marketing Group founder Terry L. Berg has passed away. He was 66. “Terry was a wealth of insight and experience, not to mention an excellent story teller and all around great business partner and friend,” BMG colleague Jason Carik wrote in posting the news on LinkedIn.  “Terry has built and maintained […]
  1. Owned Brands (Private Label)
WOONSOCKET, R.I. — CVS Health missed first-quarter expectations and lowered its fiscal 2024 outlook as increased medical costs hurt its Medicare Advantage business. Its revised outlook assumes that the higher medical costs in its insurance business will persist throughout the year, the company said May 1. CVS owns health insurer Aetna, which, like other insurers, […]
  1. Channel: Drug
April is over, so it’s time to hop into this month’s selection of noteworthy news: CVS Health’s formulary boosts a Humira biosimilar An insurer ditches buy-and-bill to save money for plans—but maybe not for patients? My $0.02 on how Medicare Part D plans will react to the Inflation Reduction Act Walgreens’ unexpected specialty pharmacy strength […]
  1. Media & Marketing
Membership programs are quickly becoming 2024’s hottest accessory, whether you’re a luxury resale platform or an electronics ecommerce site. Online marketplaces Rebag and Newegg have joined the growing roster of retailers launching membership programs. This year alone, the list of retailers that have launched or beefed up their loyalty and membership programs includes Albertsons, Carter’s, PetSmart, Target, Sunglass […]
  1. Agencies & Vendors
Nothing irks a buyer more than a brand that goes into a meeting unprepared. In fact, the most common advice I hear from buyers with regards to supplier meeting prep is, “Do your homework.” You should have an idea about the buyer’s organization, the markets it serves, and – whenever possible – actual boots-on-the-ground experience […]
  1. Channel: Drug
WOONSOCKET, R.I. — CVS vice president of merchandising for beauty and personal care Andrea Harrison has left the company for “a new opportunity,” she wrote on LinkedIn. After 19 years with CVS, “it was a bittersweet departure, with so many memories and so hard leaving an amazing team,” she wrote. “There are more people to […]
  1. Shopper & Customer
Louisa Serene Schneider did not set out to be a CEO, let alone a founder. But inspiration struck while she was working for a retail-focused hedge fund and realized the lack of safe piercing options for consumers. This white space became even more obvious to Schneider when she was looking for a safe place to […]
  1. Shopper & Customer
Today’s guest post comes from Jim Sheninger, Pharmacy Strategy Officer at GoodRx. Jim describes GoodRx’s emerging pharmacy contracting strategies. In addition to working through pharmacy benefit managers (PBMs), GoodRx now also contracts directly with Walgreens, CVS, and other national and regional pharmacies. These direct agreements are based on acqusition cost, which helps pharmacies stabilize gross […]

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Editor’s Choice

  1. Technology & Innovation
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  3. Department: Beverage
  4. Department: Consumer Durables
  5. Department: Food
  6. Department: Nonfood
  7. Corporate Strategy
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MINNEAPOLIS — Target has announced plans to roll out Store Companion, a new generative artificial intelligence (GenAI) tool. The chatbot, designed by Target, will be available for team members at all of its nearly 2,000 stores by August, becoming the first major retailer to share that it is bringing this technology to its store team […]
  1. Channel: Mass
  2. CPG: Food & Bev
  3. Channel: Mass
  4. Department & Category
  5. Department: Consumer Durables
  6. Department: Food
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  8. ESG
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Walmart is partnering with Agritask, a crop supply intelligence solution, on a pilot that will deploy Agritask’s remote sensing and data analytics tools in various regions of the U.S. and Mexico in order to provide hyperlocal insights on seasonal blackberry and cherry crops from select Walmart suppliers. The real-time monitoring will help drive rapid response […]
  1. Data & Insights
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  3. Corporate Finance
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  7. International
  8. Shopper & Customer
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  10. Holiday & Events
  11. Operations & Supply Chain
Major carriers all around the world increase the rates of their services at an average of 4 – 6% YoY.  While carriers transfer this burden of inflation to shippers via increased merchants, most merchants do not do the same to their customers but instead absorb shipping costs as a marketing technique to attract customers. Returning […]
  1. Channel: Grocery
  2. CPG & FMCG
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery
  5. Channel: Mass
  6. Department & Category
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  24. Owned Brands (Private Label)
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The Kroger Co. (NYSE: KR) today reported its first quarter 2024 results, reaffirmed guidance and updated investors on how Leading with Fresh and Accelerating with Digital continues to position Kroger for long-term sustainable growth.


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