1. Channel: Drug
WOONSOCKET, R.I. — CVS Pharmacy has launched one+other (pronounced ‘one another’), a new beauty and personal care brand that the company says is designed to celebrate individuality with a line of self-care essentials designed to be mixed and matched. According to a survey conducted by The Harris Poll on behalf of CVS Health, 91% of […]
  1. Channel: Drug
The Wall Street Journal reports that CVS and Walmart “are cutting pharmacy hours in the midst of a pharmacist shortage that has plagued the nation’s biggest drugstore chains throughout the Covid-19 pandemic. “CVS, the largest U.S. drugstore chain by revenue, plans in March to cut or shift hours at about two-thirds of its roughly 9,000 […]
  1. Channel: Mass
CVS plans to reduce pharmacy hours in roughly two-thirds of its drugstores beginning in March. Walmart in the same month will begin closing its pharmacies at 7 p.m. instead of 9 p.m. at most of its stores. A shortage of pharmacists and techs has forced many retailers to alter their hours of operation in recent […]
  1. Trends & External Forces
WOONSOCKET, R.I. —CVS Health announced a new initiative that will address barriers to care in underserved communities across the country. The CVS Health Community Equity Alliance is being established to expand the community health worker workforce, enhance connections between health care institutions and communities and address disparities in heart health and mental health outcomes. The Alliance […]
  1. Channel: Drug
NEW YORK — CVS Health and Walmart said they will be reducing pharmacy hours to address the ongoing pharmacist shortage, The Wall Street Journal reported Friday. CVS plans to cut or shift operating hours at about two-thirds of its 9,000-strong U.S. network in March, while Walmart intends to close most of its nearly 4,600 stores two […]
  1. Channel: Drug
CVS Health announced two executive appointments. David Joyner will rejoin the company as Executive Vice President and President of Pharmacy Services, while Amy Bricker has been named Executive Vice President and Chief Product Officer
  1. Department: HBC
MIAMI — Megalabs USA is bringing Prospan, the global leader selling natural ivy leaf cough remedy, to the United States. Through Megalabs’ exclusive, long-standing partnership with Prospan manufacturer Engelhard, the globally popular herbal cough remedy, will be available midyear 2023 at major American retail outlets in Puerto Rico, including CVS and Walgreens as well as […]
  1. Channel: Drug
Rite Aid. Corp. said that it will dispense the so-called abortion pill, mifepristone, “in a limited number of its pharmacies,” Bloomberg reports. Rite Aid said it will sell the pill “to customers either in-person or via mail delivery in compliance with federal and state laws.  ‘We are committed to ensuring equitable access to customers prescribed […]
  1. Channel: Drug
WOONSOCKET, R.I. — CVS Health has named Amy Bricker to become chief product officer, consumer, and David Joyner, a previous company exec, to head pharmacy services, Bloomberg reported. Bricker was previously president of Cigna’s pharmacy benefit manager, Express Scripts. Joyner was previously EVP, sales and marketing, at CVS before retiring. Joyner is taking over from Alan […]
  1. Media & Marketing
Based on events of 2022, here are twelve do’s and don’ts to keep in mind as you build your brand in 2023. Do’s 1. Do Know The Business In Which You Do Business Please be specific. For example, you are not in the restaurant business; you are not in the fast food business; you are […]
  1. Shopper & Customer
We’ve been told a consumer’s path to purchase proceeds in a straight line: awareness, familiarity, consideration, purchase … and if done right, it leads to brand loyalty. It’s a logical step-by-step progression model and gives brands the confidence to manage customers’ engagement and activate them along each step in their journey. Illusion Unveiled The problem […]
  1. Trends & External Forces
Consolidation has brought together large, economically significant insurer/PBM/specialty pharmacy/provider organizations within U.S. drug channels. At least half of all U.S. healthcare spending flows through these seven familiar entities: Blue Cross Blue Shield, Centene, Cigna, CVS Health, Elevance Health, Humana, and United Health Group. In the brief video clip below, I review these businesses and offer […]
  1. Technology & Innovation
Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show, running Jan. 15-17, 2023 and featuring more than 950 exhibitors and 100 educational sessions. High-profile speakers for the event at New York City’s Javits Center include Olympic gymnast Simone Biles, actor and writer Kal Penn […]
  1. Media & Marketing
For 2023, the three largest pharmacy benefit managers (PBMs)—Caremark (CVS Health), Express Scripts (Cigna), and OptumRx (United Health Group)—have again increased the number of drugs they exclude from their standard formularies. Each exclusion list now contains about 600 products. Growth in the number of excluded drugs slowed for the second year, due partly to the […]
  1. Channel: Drug
NEW YORK — With family planning rights under major threat in several states, the Food and Drug Administration (FDA) announced this week a move to expand access to abortion. Now chains such as CVS and Walgreens will be able to sell abortion pills to those with prescriptions. The FDA gave the green light to mifepristone […]
  1. Trends & External Forces
From the New York Times: “For the first time, retail pharmacies, from corner drugstores to major chains like CVS and Walgreens, will be allowed to offer abortion pills in the United States under a regulatory change made Tuesday by the Food and Drug Administration. The action could significantly expand access to abortion through medication. “Until […]
  1. Merchandising
From forward-looking industry research to conversations with leading ecommerce innovators and practitioners, the Digital Shelf Institute (DSI) is committed to producing engaging, compelling, and insightful content you need to deliver the best online experience and take your business to the next level. As the DSI says goodbye to 2022, here’s a look back at some […]
  1. Shopper & Customer
Shrink is growing (yes, we said that) to damaging levels at chains stores nationwide, largely driven by organized crime rings, and the anti-theft measures being taken by Walgreens, CVS and Walmart are drawing attention for frustrating law-abiding shoppers. Walgreens has reportedly gone beyond locking up select, high-priced items in favor of putting entire categories of […]
  1. Channel: Drug
Rite Aid’s struggle to hold its ground against CVS and Walgreens was evident in the company’s $67 million quarterly loss reported on Wednesday. Speculating on more store closings — following the 145 stores the chain shuttered in 2021 — Rite Aid Exec VP and CFO Matt Schroeder told analysts on its earnings call, “It’s not […]
  1. Channel: Restaurants
The new “State of the Chains” report from the Center for an Urban Future shows a slight uptick in store numbers for chains such as Dunkin’ and Starbucks, now with 620 and 316 locations in the five boroughs of New York City, but store counts for each have yet to return to 2019 highs, when […]
  1. Technology & Innovation
Without a doubt, one of the biggest retail technology stories of 2022 was Amazon putting the brakes on the expansion of its UK checkout-free convenience stores. This was due to sales falling short of expectations and fit out costs being multiple times higher than with a standard location. The slowdown came despite a key hire […]
  1. Channel: Drug
NEW YORK — Both CVS and Walgreens said they are limiting how many children’s pain and fever medications customers can buy — the latest sign that pharmacies are struggling to keep up with demand for basic cold and flu remedies, as respiratory illnesses spike nationwide. CVS is limiting customers to a “two product limit on […]
  1. Channel: Drug
With supplies ravaged amid the combined onslaught of COVID, flu and RSV strains this winter, drug chains CVS and Walgreens have taken steps to limit purchases of related medications for children. Currently, CVS has imposed a two-product limit on all children’s pain-relief products, both in-store and online. Walgreens has limited online orders of over-the-counter pediatric […]
  1. Channel: Drug
NEW YORK — According to published reports, CVS and Walgreens both announced that they have agreed to pay state and local governments a combined total of more than $10 billion to settle lawsuits over the toll of opioids and now requesting by Dec. 31 whether states are accepting the deals. States announced final details Monday […]
  1. Trends & External Forces
In this week’s Video Forum, Prem Shah, executive vice president and chief pharmacy officer of CVS Health and co-president of CVS Pharmacy, discusses the implications of the findings in the company’s recent “Rx Report: A New Day in Retail Pharmacy.” Among the topics he addresses are the trust that patients have in members of the […]
  1. CPG: Food
Responding to last week’s interview with Matthew Lee Sawyer, author of “Make it In America: How International Companies & Entrepreneurs Can Successfully Enter & Scale in US Markets,” MNB reader Tom Murphy wrote: Great interview, both in terms of content and insights.  The failure of most of the examples discussed were the result of what […]
  1. Trends & External Forces
In yesterday’s post, I highlighted the largest pharmacy chains that will participate in the 2023 Medicare Part D prescription drug plans (PDP). Today, I update our annual analyses of how smaller pharmacies will participate as preferred cost sharing pharmacies via the pharmacy services administrative organizations (PSAOs) that represent them in negotiations with plans. As you […]
  1. Media & Marketing
Yesterday, after posting an email from MNB reader Lauren G. D. Redman, CEO of Newport Avenue Market in Bend, Oregon, I wrote that she is “both an MNB fave and one of the best independents out there.” One MNB reader responded: Shout out to Newport Avenue Market.  I took a few months between jobs during […]
  1. Trends & External Forces
In Preferred Pharmacy Networks in 2023’s Medicare Part D Plans: Cigna, CVS Health, Humana, UnitedHealthcare, WellCare, and More, I highlighted how those networks have taken over the world of stand-alone Medicare Part D prescription drug plans (PDP) and become a major presence in Medicare Advantage prescription drug (MA-PD) plans. Today, I examine the seven largest […]

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  1. International
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Full Year Highlights Net revenues for the full year increased +9.7% driven by Organic Net Revenue1 growth of +12.3% with underlying Volume/Mix of +2.7%. For the fourth quarter, Net revenues increased +13.5% driven by Organic Net Revenue1 growth of +15.4% with underlying Volume/Mix of +1.6% Diluted EPS was $1.96, down 35.5%; Adjusted EPS1 was $2.95, up +11.9% on […]
  1. Technology & Innovation
  2. Technology & Innovation
  3. Trends & External Forces
  4. Associates & Employees
KEY POINTS “We are just at the dawn of the robotics age. And I would say artificial intelligence and battery technology are all a part of that movement as well,” Cathie Wood said. Amazon had more than 1.6 million workers at the end of 2021, according to its most recent annual report. Wood’s Ark Innovation […]
  1. Channel: Dollar/Value
  2. Department & Category
  3. ESG
  4. Partnerships & Alt Profit
  5. International
  6. Stores & Formats
Aldi is rolling out its partnership with the world’s largest surplus food platform, Too Good To Go, across all of its 990 UK stores. Following a successful trial last year, Aldi is now offering surplus food bags available nationwide, in a bid to tackle food waste while also offering even lower prices to customers. The […]
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  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
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H-E-B, Costco Best Navigate The 2020 – 2022 Pandemic Grocery Market Upheaval, Bumping Amazon From Its Top Ranking Customers emerged from 2020 – 2022 placing more importance than ever on finding the right balance of savings and quality while placing less importance on saving time. Pandemic surge in retailer digital capabilities and consumer digital adoption […]
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Charted: U.S. Egg Prices Double in 2022 Eggs are a staple food for many countries around the world, and the U.S. is no exception. Americans eat between 250‒280 eggs a year on average. Eggs are also easy to cook, protein-dense and supply many daily vitamins needed for healthy living, making them a popular meal or […]