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  1. Trends & External Forces

J.D. Power study finds surge in retail health services

TROY, Mich. — The great national experiment with delivering primary care services such as vaccinations, routine screenings and physical exams through retail pharmacies has reached a critical milestone. According to the J.D. Power 2021 U.S. Pharmacy Study, released Wednesday, more than half (51%) of retail pharmacy customers have used health and wellness services during the […]
3 min read
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  1. Channel: Marketplace

Ranked: The Reputation of 100 Major Brands in the U.S.

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6 min read
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  1. Corporate Strategy

Macy’s Picks New Bluemercury CEO as Rightsizing and Revitalization Efforts Continue

Macy’s has named Maly Bernstein CEO of Bluemercury, effective September 13, 2021, as the retailer continues to refresh its brands and leadership. Bernstein will oversee the growth and strategy of the entire Bluemercury brand both in-store and online, and will report to Tony Spring, Chairman and CEO of Bloomingdale’s. Bernstein was most recently VP of […]
2 min read
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  1. Trends & External Forces

Hirings underline health care opportunities

NEW YORK — In moves that underscored the opportunity mass retailers see to serve their customers better by positioning themselves as health and wellness destinations, Dollar General  Corp. and Hy-Vee Inc. both added chief medical officers to their leadership ranks this month. Hy-Vee has long been a pioneer in serving its customers’ health needs in […]
3 min read
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  1. Corporate Strategy

Maly Bernstein named CEO of Bluemercury

NEW YORK — Former CVS Health executive Maly Bernstein has been named named  chief executive officer of Bluemercury, a Macy’s Inc. retail brand, effective September 13. Maly Bernstein   She will oversee the growth and strategy of all aspects of Bluemercury, from its digital platform to stores. She will report to Tony Spring, chairman and […]
2 min read
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  1. Department & Category

Video Forum: Kevin Hourican, Sysco Corp.

In this week’s Video Forum, Kevin Hourican, president and chief executive officer of Sysco Corp., a global leader in selling, marketing and distributing food and nonfood products, primarily to restaurants and institutional customers, talks about the company’s recently unveiled Recipe for Growth. The former president of CVS Pharmacy also discusses the state of the food […]
< 1 min read
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  1. RetailWIt QuickWit

Daily QuickWit (7/8) – Top Stories of the day

Retailers continue to push into Healthcare, Instacart gets another C-Suite addition, and Market Volatility in today’s top stories: Dollar General hires a Chief Medical Officer. With other retailers pushing into the medical space, Dollar General has made their move with this latest hire. Dollar General has 17,400 stores across the country, including many in rural […]
< 1 min read
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  1. Trends & External Forces

CVS Health study details pandemic impacts

WOONSOCKET, R.I. — CVS Health’s 2021 Health Care Insights Study shows the lasting impacts of the COVID-19 pandemic but also highlights the resilience of patients, providers and the health care system, and consumer’s growing interest in finding novel ways to engage with health care and achieve a more individualized experience. The study, released on Thursday, […]
3 min read
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  1. Trends & External Forces

How CVS’ Role in the Pandemic is Reshaping it as a Community Health Hub

By Sally Holtgrieve. In a session during the National Retail Federation’s (NRF) inaugural Retail Converge event in June, Neela Montgomery, president and executive vice president, CVS Pharmacy/Retail, discussed the company’s plans to expand and adapt to a post-pandemic world. Montgomery was interviewed by Matthew Shay, president and CEO, NRF, during a keynote session of the week-long digital event. […]
3 min read
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  1. Channel: Grocery

Big grocery and drug retailers grab more market share

America’s 50 largest food and drug retailers all saw their dollar sales grow during the novel coronavirus pandemic. The usual suspects — Walmart, Amazon.com, Kroger, Costco, Walgreens, Target, CVS, Albertsons, Ahold Delhaize and Publix — sit at the top of the list.
< 1 min read
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  1. Shopper & Customer

NRF Converge Key Takeaways

The second installment of NRF 2021, NRF Converge, came at a time when the new normal has given us a clearer look into the world of post-pandemic retail. The virtual event served as a mid-year check in for the retail community and featured over 160 different sessions on topics including: customer experience, cybersecurity, ecommerce, data […]
4 min read
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  1. Channel: Drug

MPB Careers: CVS Health – Brand Manager, Store Brands

MPB Careers: CVS Health – Brand Manager, Store Brands Job ID: 1660545BRCategory: Marketing Job Description CVS Health continues our path of innovation! We are looking for a creative Brand Manager, Store Brands. You will develop/enhance and own the brand equity of one or more brands within the CVS Health Store Brand portfolio. You will partner with others […]
3 min read
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  1. Channel: Drug

MPB Careers: CVS Health – Private Label Portfolio and Digital Growth Manager

MPB Careers: CVS Health – Private Label Portfolio and Digital Growth Manager Job ID: 1639470BR Location: RI – Woonsocket Street Address: 1 CVS Drive Category: Merchandising Job Description CVS Health continues to grow! We have an exciting opportunity for a Private Label Portfolio and Digital Growth Manager. You will have full scope of responsibility for […]
3 min read
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  1. Trends & External Forces

Nature’s Bounty debuts Curated Combinations line

RONKONKOMA, N.Y.— Nature’s Bounty is introducing Curated Combinations, a suite of four personalized nutrition packs that include the vitamins and supplements needed to address specific areas of health and wellness. Consumers can now purchase affordable personalized supplements on-shelf at select CVS, Walgreens and Rite Aid across the country, as well as online at Amazon.com. Each […]
< 1 min read
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  1. Channel: Drug

Amazon, CVS, Macy’s, Target Add BNPL Option

Retailers including Amazon, CVS, Dell, Kroger, Macy’s, Nike, Nordstrom, Sephora, Target, Victoria’s Secret and Walgreens have added buy now, pay later capabilities from AfterPay via the payment provider’s app. Select customers can shop at these and other merchants by choosing a brand in the Afterpay Shop Directory and then paying for their purchase in installments. […]
< 1 min read
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  1. Media & Marketing

The state of the on-demand delivery space: a year on from global lockdowns

By Sacha Michaud, Co-Founder, Glovo It has been more than a year since Italy announced the first of Europe’s coronavirus lockdowns. Across the continent countries began to follow suit, slamming the shutters down on public life in an effort to curb the spread of coronavirus. Slowly and then all at once the world changed.  The […]
5 min read
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  1. Channel: Grocery

Monday Eye-Opener: The Need For Larger Ecosystems

by Kevin Coupe Yahoo Finance had an interview with Scott Moses, managing director at PJ Solomon, in which he discussed the acceleration of e-grocery during the pandemic (he judged it “sustainable,” with plenty of room for growth) and the growing dominance of companies like Amazon and Walmart (he said both understand that “if you’re going […]
2 min read
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  1. Channel: Drug

CVS Health Hit By Major Data Breach

ZDNet reports that “WebsitePlanet, together with researcher Jeremiah Fowler, revealed the discovery of an online database belonging to CVS Health. The database was not password-protected and had no form of authentication in place to prevent unauthorized entry. “Upon examination of the database, the team found over one billion records that were connected to the US […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Your Views: Essential Thinking

Yesterday we took note of a Washington Post report about Oxnard, California, where the city council has “unanimously approved a measure last week to give anyone who worked at least three months in a grocery store or pharmacy during the first 12 months of the coronavirus pandemic a $1,000 bonus,” using “$2.5 million in stimulus […]
4 min read
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  1. Channel: Mass

Walmart, Amazon Seek Rx For Growth

Walmart and Amazon have both unveiled new pharmacy-oriented programs that seem designed to generate growth for the two retailers, though there is a divergence in their approaches – Walmart seems to be using pharmacy as a way to generate greater enthusiasm for its Walmart+ offering, while the Amazon program seems designed to further its healthcare […]
2 min read
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  1. Channel: Drug

CVS Engages With Beauty Inclusivity Consultant

Glossy reports that CVS Health has established a new partnership with Nyma Tang, “a self-described influencer and ‘beauty advocate,'” who will work with the retailer “to enhance diversity in beauty aisles and in marketing. She will also conduct monthly workshops with CVS team members to educate around and further discuss diversity initiatives. Finally, Tang, being […]
< 1 min read
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  1. Channel: Mass

Leading Retailers Dropping Mask Mandates for Fully Vaccinated Customers, Employees

Target, Walmart, CVS, Starbucks, Meijer, and Costco are among the retailers that have dropped their mask requirement for customers and employees who are fully vaccinated against COVID-19 in wake of the newest guidance from the Centers for Disease Control and Prevention (CDC). Specifically, on May 16, the CDC said that fully vaccinated Americans, for the most […]
< 1 min read
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  1. Channel: Mass

Target, CVS, Starbucks and other retailers ease mask mandates for fully vaccinated customers

Chipotle Mexican Grill, Starbucks, CVS and Target won’t require fully vaccinated customers to wear masks inside stores, except when required by law. The policy changes come after the Centers for Disease Control and Prevention updated its guidance on mask wearing. Walmart, Costco and Trader Joe’s are also allowing customers to shop without mask if they […]
3 min read
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  1. Trends & External Forces

Retailers React To CDC’s Shifting Guidance On Mask Mandates

The revised guidance late last week by the Centers for Disease Control and Prevention (CDC), suggesting that fully vaccinated people do not need to wear masks inside or outside – with certain caveats – prompted varying reactions from retailers around the country. Walmart announced that as of May 18, it will no longer require employees […]
5 min read
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  1. Media & Marketing

Peter V.S. Bond of PowerReviews: The Evolution of the Grocery Shopper

“When we looked at 2017, only about 17% of [U.S. consumers] were shopping online for groceries. Fast forward to 2021 …  everyone, regardless of age, income, or even geography, said that they were shopping for groceries online.” — Peter V.S. Bond, Vice President of Strategy and Retail Partnerships, PowerReviews In a 2017 survey, the leading […]
4 min read
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  1. RetailWIt QuickWit

Daily QuickWit (7/22) – Top Retail News of the Day

Here’s what was interesting in Retail today: Coca-Cola spurs 42% revenue growth (now $10.1B) after returning to pre-pandemic marketing spend (which doubled YOY). They invested in innovation, quality, and targeted allocation with their increased spend and beat earnings and revenue expectations in Q2. Target, Bed Bath and Beyond Open Doors To Third-Party Boutiques. The Store-within-a-store […]
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