Warby Parker

  1. Technology & Innovation

What We Still Get Wrong About Modern Retail, Plus Get Ready to Rumble, Warby Wows, and Is Flat the New Up?

Steve Dennis and Michael LeBlanc preview their upcoming ShopTalk “Retail Rumble” appearance before diving into a wide-ranging and timely discussion on what leaders still get wrong about modern retail The episode opens with a sharp analysis of tariff turmoil following a Supreme Court ruling and mounting legal battles, as over 1,800 companies seek refunds. The […]
2 min read
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  1. Technology & Innovation

Google DeepMind CEO Demis Hassabis on AI’s Next Breakthroughs, What Counts As AGI, And Google’s AI Glasses Bet

AI is evolving fast, but AI researchers still have substantive work ahead of them. Figuring out how to get AI to learn continuously, for instance, is a problem that “has not been cracked yet,” Google DeepMind CEO Demis Hassabis told me last week. Tackling that problem, along with building better memory and finding more efficient […]
10 min read
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  1. Technology & Innovation

The AI Device Wars Just Kicked Off In A Big Way

In a vacuum, the latest Apple executive departures were of little note. Apple user interface design leader Alan Dye and a deputy decamped for Meta this week, and longtime Apple watchers greeted the moves warmly. Dye, the guy behind Apple’s controversial ‘Liquid Glass’ operating system, was reportedly better at corporate politics than design, and his […]
5 min read
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  1. Technology & Innovation

Retail Sales Defy Gravity, A Big Change at Walmart, and Daydream CEO Julie Bornstein on the Next Wave in AI Shopping

Season 11, Episode 12 opens with a whirlwind week in retail news. Steve and Michael begin with the long-awaited end of the historic 43-day U.S. government shutdown, exploring what it means for holiday spending, federal workers, SNAP benefits, and travel recovery. While uncertainty lingers—particularly around health-care subsidies—the hosts note that retail may still experience ripple […]
3 min read
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  1. Data & Insights

Mall Operator Simon Adds Omnichannel Multi-Retailer Loyalty Program

Real estate investment trust Simon has launched the Simon+ loyalty program, giving members the opportunity to earn cash back, points and perks for shopping at any Simon Mall or Premium Outlets center, as well as on the company’s digital marketplace, ShopSimon.com, and through links to participating retailers’ websites. More than 500 retailers are already participating […]
2 min read
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  1. Technology & Innovation

5th Anniversary Special: Seth Godin plus Guest Cameos & Remarkable Moments

This special 5th anniversary episode of the Remarkable Retail podcast marks a milestone: five years of insights, disruption, and conversations with the world’s most innovative retail thinkers. We reflect on the pod’s origin story during the early COVID lockdowns, tracing its evolution from Steve’s book Remarkable Retail: How to Win & Keep Customers in the […]
3 min read
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  1. Stores & Formats

Staples to Pilot Stanton Optical Shop-in-Shops this Fall in Pennsylvania

Staples has partnered with Now Optics to bring the company’s Stanton Optical retail brand into its stores this fall, starting with locations in Pennsylvania that will serve as pilots for the partnership. These shop-in-shops will offer full-service eye care, including same-day eye exams by independent eye doctors, prescription eyewear and optical labs capable of producing […]
2 min read
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  1. Channel: D2C

Warby Parker Teams Up with College Football QB Arch Manning

Warby Parker has inked a three-year partnership with Texas Longhorns quarterback Arch Manning, a glasses wearer since the age of three and a Warby Parker wearer since middle school. During Manning’s debut in the Longhorns’ first game of the upcoming college football season, the retailer will premiere a new commercial and content featuring Manning and […]
< 1 min read
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  1. Shopper & Customer

From Decline to Revival: The New Era of Brick-and-Mortar Retail

In a world increasingly dominated by e-commerce giants like Amazon, many are left pondering whether brick-and-mortar retail is a relic of the past. Product startups, in particular, are questioning the viability of physical stores as they strategize their market entry. This blog post explores whether traditional retail is truly dead or if there’s still room […]
4 min read
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  1. Data & Insights

Warby Parker Sunsets the Offering that Made its Name — Home Try-On

When Warby Parker first debuted in 2010, the DTC brand upended the eyewear market with its home try-on offering, which allowed customers to test out frames, for free, in the comfort of their own home and send back those they didn’t like. Now, 15 years into the company’s journey, Warby Parker has decided that signature […]
3 min read
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  1. Technology & Innovation

From Store #1 to Store #300, Warby Parker Keeps its Eyes on the Prize

Step into a time machine and travel back 15 years, to the debut of (then) digital pure-play eyewear retailer Warby Parker. In 2010, the idea of selling prescription eyewear online seemed risky if not positively foolhardy, but the retailer didn’t just persist — it thrived. Sandy Gilsenan By 2013 Warby Parker was ready to open […]
4 min read
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  1. Technology & Innovation

Warby Parker Inks Smart Glasses Deal with Google, Debuts New AI Tool for Online Shoppers

DTC brand Warby Parker has made two big moves in a bid to continue disrupting the eyewear market. The company is teaming up with Google to develop smart glasses that will compete with Meta’s Ray-Bans, and it has launched a new AI tool that replicates the in-store experience for customers at home. New AI Advisor […]
3 min read
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  1. Technology & Innovation

Logistics platform Veho, automation and AI firm RIVR launch robotic parcel delivery trial in Austin, Texas

Veho, which ships for the likes of Sephora and Warby Parker, and automation and AI firm RIVR have announced a US-based initiative that aims to improve e-commerce delivery experience and efficiency through the use of parcel robots. The deployment begins this week in Austin, with plans to expand to additional markets later this year based […]
3 min read
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  1. Technology & Innovation

Warby Parker’s Remarkable Vision with Neil Blumenthal, co-CEO and Co-Founder (E)

Joining us for a fascinating interview is Neil Blumenthal, co-founder and co-CEO of Warby Parker, one of the most successful and innovative “disruptor brands” to emerge in the past two decades. Neil shares the brand’s origin story, what makes Warby Parker remarkable, why they’ve aggressively invested in brick-and-mortar locations, the critical interplay between digital and […]
3 min read
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  1. Shopper & Customer

From Clicks to Bricks: When Product Brands Should Make the Leap into Physical Retail

In a world seemingly dominated by online shopping, you might wonder why any product brand would consider entering physical retail. But while ecommerce is thriving, something magical happens when customers can touch, feel, and experience products in a real-world setting. Transitioning from ecommerce to physical retail is a bold step, but when done right, it […]
4 min read
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  1. Media & Marketing

Why Customer Reviews Help Product Brands Expand in Retail

In today’s digital-first world, the voice of the customer is louder than it’s ever been. For product startups dreaming of seeing their creations on the shelves of retail giants like Best Buy, Target, or Walmart, understanding this voice is crucial. While launching online offers a global audience, transitioning to physical retail is a chance to […]
4 min read
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  1. RetailWit QuickWit

Daily QuickWit (10/1) – Top Retail News of the Day

Nothing quite says Friday like listening to Timecop1983 while reading the best of today’s retail news: IRI: Private Label growth lower than Name Brands over the last year. Previous 52 weeks (ending Sept 19) show sales of brand name rising 3.6% ($536B) versus private label’s 1.5% ($142B). It’s the first time in a decade name […]
2 min read
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  1. Trends & External Forces
  2. Shopper & Customer
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees
  6. Merchandising
  7. Stores & Formats

Walmart to Expand Digital Shelf Labels Chainwide

Walmart will deploy digital shelf labels (DSLs) chainwide this year, doubling the approximately 2,300 U.S. locations currently using the technology (Walmart U.S. operates more than 4,600 stores). With more than 120,000 items in a typical Walmart store, managing price changes manually requires significant associate hours. Additionally, these DSLs are equipped with LED lights that make […]
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