Trends: Retail

Articles on Retail Trends.

  1. Technology & Innovation

The Innovation Conversation:  Travels With Tom

The continuing goal of “The Innovation Conversation” is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory … and one that Tom Furphy – a former Amazon executive who led the team that developed Amazon Fresh, and currently CEO and Managing […]
< 1 min read
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  1. Shopper & Customer

Q&A with Top Event Producer: Lessons from the Buzziest Media Activations

Crystal Anderson got her start in events during her time at Tough Mudder and went on to help produce some of the most frequently cited experiential activations in the retail industry: The Museum of Ice Cream and 29Rooms. These “selfie factories” were consumers’ “first foray into people stepping out from behind their phones and being […]
3 min read
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  1. Media & Marketing

The Future of Retail: Rethinking Digital Signage to Improve the In-Store Experience

Expectations are never-ending in the retail industry. They’re also ever-changing — even more so in light of recent events. People have different mindsets when entering a brick-and-mortar store. Some people are certainly cautious about in-person interactions, so they’re often in the store for a specific reason. Others might have just stopped in out of happenstance, […]
4 min read
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  1. Data & Insights

The Future of Retail Media is Digital and Omnichannel

If one were to dig deep enough into the Library of Congress’s old audiovisual vaults, one would find a wealth of content from the 1950s and 60s about the ‘home,’ ‘city’ or even ‘highways’ of the future. For all of the myriad social problems of that period, it was also a period of intense economic […]
5 min read
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  1. Data & Insights

Next-Gen DTC: 4 Tips for the New DTC Growth Journey

It’s been more than a decade since the direct-to-consumer (DTC) business model forever changed the world of consumer brands. With an iconic cohort of industry disruptors, including Warby Parker, Casper, and Harry’s, the model paved the way for an explosion of businesses built upon direct and authentic relationships with their customers and, in some cases, […]
4 min read
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  1. Technology & Innovation

Retail Media Update: Kroger to Add Screens at 500 Stores, Walmart Names New Tech Partners and Save Mart Joins the Mix

The growth of retail media shows no sign of slowing, as established players announce new expansions and new retailers, most recently Save Mart, enter the mix. In the latest developments, Kroger is looking beyond its websites with plans to expand in-store advertising opportunities, and Walmart is teaming up with more tech partners to help brands […]
3 min read
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  1. Media & Marketing

How A Very Good Job is Creating Immersive Brand Moments

A very good job has worked closely with some of the world’s top shows, such as “And Just Like That” and “Yellowjackets” on curating activations and experiential moments. During #RICE23, the company’s Co-founder and Head of Creative, shares her journey from Tough Mudder to The Museum of Ice Cream, and the lessons she’s learned building […]
< 1 min read
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  1. Media & Marketing

How A Very Good Job is Creating Immersive Brand Moments

A very good job has worked closely with some of the world’s top shows, such as “And Just Like That” and “Yellowjackets” on curating activations and experiential moments. During #RICE23, the company’s Co-founder and Head of Creative, shares her journey from Tough Mudder to The Museum of Ice Cream, and the lessons she’s learned building […]
< 1 min read
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  1. Corporate Strategy

Retail TouchPoints Reveals Latest 40 Under 40 Award Winners

Retail TouchPoints and Design:Retail have unveiled the 2023 winners of the annual 40 Under 40 Awards, representing a dynamic and diverse class of executives who have contributed to industry progress.   The 40 Under 40 Awards have evolved to spotlight the personal and professional accomplishments of executives across the retail industry — from store design to CX […]
3 min read
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  1. Retailer Media

How Retail Media Will Scale the Garden Walls

Retail media represents a red-hot growth category within the advertising landscape. eMarketer is expecting U.S. retail media spending to top $45 billion this year. In terms of the impact of retail media networks (RMNs) and the evolution of the business models that drive them, we’re just getting started. Ultimately, we’re going to see a major […]
3 min read
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  1. Corporate Strategy

Shopping Center Marketing: Retail’s Most Expensive Gym Membership?

Have you noticed all the stores at your local shopping center vying for your attention? The big, bold signs advertising special sales, discounts and events? These marketing tactics not only cost time, but they also come with a hefty price tag. But did you know that there are usually digital and physical marketing opportunities baked […]
< 1 min read
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  1. Technology & Innovation

The impact of blockchain technology on retail: from payments to supply chain

The retail industry recorded an all-time high quarterly revenue of $266 million in the US from July to September 2022, signalling rapid growth. A significant reason for this growth is the adoption of technology to increase its market cap, reach a wider audience, and solve most of its problems. One of the technologies revolutionising the […]
3 min read
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  1. Data & Insights

Circana launches Passport+

 CHICAGO – Circana, formerly IRI and The NPD Group, today announced the launch of Passport+, unleashing outsize growth for small to midsize CPG companies through comprehensive data, insight, and reporting solutions. In less than 24 hours, clients can easily and affordably access consumer and market data that is critical to their business success. Passport+, available on Circana’s […]
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  1. International

Retail sector dominates UK’s Top 100 fastest growing companies ranking

New data published in Growth Index 2023, the annual ranking of the UK’s 100 fastest growing brands reveals that UK retail is firmly ‘on the up’ again and it’s largely thanks to multichannel selling. This approach, adopted by more than 65% of the UK’s fastest-growing retail companies has helped them broaden their customer base, connect […]
3 min read
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  1. Technology & Innovation

The Future of Retail Customer Service is Female

Starting with the first telephone customer service representatives in the 19th century—and spanning to the now ubiquitous voices of Alexa and Siri—women have always played an intrinsic role in making the consumer economy run smoothly. According to a 2019 U.S. Bureau of Labor Statistics report, women make up 61% of all the country’s customer service […]
4 min read
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  1. Technology & Innovation

Retail Technology Startup Stories Interview: Matt Cater, Founder at smart lockers specialist Clix

RTIH gets the lowdown on Clix Technology, which recently launched a new product – the Clix Smart Locker – having trialled it in B&Q Cardiff since July 2022. RTIH: Tell us about yourself and Clix Technology MC: I have worked in the retail industry for over 16 years. I started out as a designer, working […]
6 min read
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  1. Media & Marketing

How Qalara is Helping Ethical Brands Scale

As businesses expand globally, they begin to face more complex issues such as global payments, ambiguous compliance requirements and language barriers – and that’s just naming a few! But Aditi Pany founded Qalara to help small and emerging brands scale more seamlessly, and empower retailers to discover these brands, too!  During this episode of Retail […]
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  1. Stores & Formats

Setting your retail business apart: innovations that can make a difference

Opening a successful retail business takes a lot of hard work and dedication- especially in today’s market where competition is stiff. However, with the right innovations, your retail business can flourish and attract more customers than ever before. This article will discuss some creative and informative ideas that can set your retail business apart and […]
3 min read
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  1. Data & Insights

Will ChatGPT Transform Retail CX? Making the Case for AI in Customer Support

Since its launch in November, Open AI’s ChatGPT has left no industry untouched and retail is no exception. Grocery delivery giant Instacart recently partnered with Open AI to launch a new artificial intelligence (AI) chatbot feature called “Ask Instacart.” Shopify has integrated ChatGPT into its Shop app. Many retailers are quickly realizing they need to […]
3 min read
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  1. Media & Marketing

Meet the TRI Q&A: Nick Harbaugh

Get to know RETHINK Retail’s Top Retail Influencers through the “Meet the TRI” Q&A series! Dive in to learn about a member of the thought leader community and follow their work and insights across our content and their social channels. Hi, I’m Nick Harbaugh, VP The Americas at Flexecution, Inc. Connect with me on LinkedIn! […]
5 min read
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  1. Technology & Innovation

Brookshire Grocery Company to Roll Out New POS Chainwide

Texas-based Brookshire Grocery Company (BGC) has chosen NCR Corporation to provide the foundation of its in-store POS technology. BGC will start its infrastructure journey with NCR Emerald, a cloud-native POS solution that will help unlock robust, integrated capabilities across BGC’s physical infrastructure. “BGC places a priority on customer service, and we’re looking for ways to […]
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  1. Technology & Innovation

Edge Computing Turns Retail Challenges Into Industry-Leading Opportunities

Retailers have a huge opportunity to offer intuitive, technology-driven experiences to employees. Despite facing industry headwinds, research has revealed that 68 percent of U.S. retailers plan to increase their technology spending over the next three years. This is due to growing customer expectations, as well as the return of consumers to brick-and-mortar stores, which is […]
4 min read
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  1. Shopper & Customer

Youthforia Founder on Creating Content that Connects…and Drives Commerce

Gone are the days of overwhelming and uninspiring beauty shopping online. With Youthforia’s branded ecommerce site, robust content strategy and seamless beauty discovery platform, we see a new era of online shopping for the beauty consumer.  Fiona Co Chan, Founder and CEO of Youthforia, has focused on leveling up the way sustainable skincare and makeup […]
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  1. Technology & Innovation

Retail Technology Show report – Paul Wilkinson talks innovation learnings from stints at Amazon, Tesco Labs, Deliveroo

Retail Technology Show 2023 kicked off in London today, with one of the first conference sessions consisting of a fireside chat with Paul Wilkinson, Group Product Manager – Grocery Partners, Deliveroo, entitled What I’ve Learnt About Retail Innovation From Working At Amazon, Tesco Labs And Deliveroo. Responding to the question, what advice would you give […]
3 min read
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  1. Partnerships & Alt Profit

Sam’s Club Expands Network of Tech, Agency Partners to Help Brands Plan and Execute Retail Media Campaigns

Sam’s Club has launched a partner program for its Member Access Platform (MAP), the platform through which brands can access and manage their ad campaigns on the retailer’s media network. Through the Sam’s Club MAP Partners Club, brand advertisers can now easily connect with agencies and technologies to plan and execute their marketing campaigns. The […]
2 min read
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  1. Partnerships & Alt Profit

Sam’s Club Expands Network of Tech, Agency Partners to Help Brands Plan and Execute Retail Media Campaigns

Sam’s Club has launched a partner program for its Member Access Platform (MAP), the platform through which brands can access and manage their ad campaigns on the retailer’s media network. Through the Sam’s Club MAP Partners Club, brand advertisers can now easily connect with agencies and technologies to plan and execute their marketing campaigns. The […]
2 min read
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  1. Media & Marketing

Unlocking the Power of Subscription Commerce

Subscription models have evolved beyond offering consumers merely convenience and savings. Look at companies like FabFitFun, which now offer curation tools, loyalty programs, access to community and so much more to create a loyal customer base.  During this episode of Retail Remix, host Alicia Esposito chats with Paul Chambers, CEO and Co-founder of the Subscription […]
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  1. Retail Operations

The Future of Retail CX: A SXSW Panel Recap

On Tues., March 14, I sat down with the chief digital officer of e.l.f. Beauty, Ekta Chopra; GM of new business at Poshmark, Adam Crouch; and vice president of customer growth and marketing of Albertsons Companies, Francisco Bram at SXSW to discuss the future of digital customer experience in a session called “The Future of […]
3 min read
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Trending Topics

Editor’s Choice

  1. Shopper & Customer
  2. Channel: Ecommerce & Digital
  3. Media & Marketing
  4. Shopper & Customer
  5. Trends & External Forces

Instacart piloting ‘favorite shopper’ feature

The feature, which allows consumers to single out their preferred in-store shoppers to fulfill future orders, will roll out in the coming weeks among select users. Dive Brief: Instacart said in a Tuesday blog it will pilot a feature for customers that lets them select their favorite personal shoppers to fulfill online orders. Select customers and personal shoppers […]
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Courtesy of Albertsons
  1. Stores & Formats
  2. Merchandising
  3. Owned Brands (Private Label)
  4. Stores & Formats

Albertsons gives its Signature private brands a single identity

The grocer is bringing its Signature Farms, Signature Care and Signature Cafe private labels under its flagship Signature Select brand and has launched a new advertising campaign to promote the expanded product line. Dive Brief: Albertsons announced Wednesday it is bringing its Signature Farms, Signature Care and Signature Cafe private label products under its flagship Signature Select […]
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  1. Associates & Employees
  2. Department: Nonfood
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees

More Than 1,700 Amazon Employees Plan Walkout Today

From the Seattle Times: “More than 1,700 Amazon employees have pledged to walk off the job on Wednesday, demanding more flexibility with remote work and more attention on Amazon’s climate impact. “Of the 1,726 employees who had signed on to participate by Tuesday afternoon, about 830 plan to physically walk out of offices in Amazon’s […]
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  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Department & Category
  4. Department: Food
  5. Data & Insights
  6. Technology & Innovation

Instacart begins nationwide rollout of ChatGPT search tool

The tool allows customers to find products as well as recipes, food prep tips and more using “natural language” instead of keyword-based searches. Dive Brief: Instacart announced Wednesday it has begun the rollout of an artificial intelligence powered search tool that leverages ChatGPT called Ask Instacart. The company said the new capability will scale to all […]
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