1. Retail Ecosystem

Inside the World’s Most Innovative Retail Stores

As Head of Trends for Insider Trends, Jack Stratten has toured some of the world’s newest, and most innovative, retail stores. Through these tours, he has been able to uncover how consumer behaviors have shaped storytelling techniques, technology integration and more. 

During the NRF Big Show, Jack sat down with host Alicia Esposito to discuss the key trends he’s uncovered in his tours around the world, as well as what he loves most about some of the Big Apple’s top shops. Listen to learn: 

  • Why Glossier is a great model for innovative brick-and-mortar storytelling; 

  • How brands can incorporate surprise and delight effectively in stores; and 

  • How to do innovation right in physical retail spaces. 


  • Learn more about Insider Trends
  • Register for the Retail Innovation Conference & Expo to join Jack on the Store Tours around Chicago
  • Check out a recent webinar featuring Jack and his friend Ian Scott, as they discuss the evolution of store spaces

Jack will be hosting Stour Tours around Chicago during the Retail Innovation Conference & Expo, along with fellow brick-and-mortar nerd Ian Scott. Click here to get your ticket and get more tactical tips from her and other forward-thinking executives!

2024 Retail Innovation Conference & Expo

Are you ready to explore the evolved customer journey, where content, community and commerce converge? Click here to register for the 2024 Retail Innovation Conference & Expo today!

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