Retail Remix Podcast's articles

  1. Media & Marketing
When Anna Harman wanted to get a new ear piercing, she only had two viable options: an upscale boutique that would charge her hundreds of dollars…or a tattoo parlor. While the latter was just as safe as the former, the experience left her feeling wanting more.  Most of all, the experience made Anna realize what […]
  1. Retail Operations
Will Eadie is in the world of employee experience, also known as EX. He and his company WorkJam believe that a great EX leads to a great CX.  If that’s the case, why do so many retailers struggle to invest in the right tools and strategies that drive EX? We had Will on Retail Remix […]
  1. Data & Insights
Alex Weinstein is equally passionate about marketing and data science, and he’s putting that passion to good use as Chief Digital Officer of Hungryroot.  Although one could easily lump Hungryroot in with other grocery delivery services, the company is investing heavily in artificial intelligence to power customer-facing touch points as well as back-end operations. During […]
  1. Retail Ecosystem
We’ve all heard about subscription models that give customers monetary perks in exchange for recurring purchases. But brands like IPSY are elevating this concept by integrating compelling content, community and exclusive access to products.  IPSY’s merchandising team plays a central role in bringing the brand promise to life. Led by Chief Merchandising Officer Kristy Westrup, […]
  1. Technology & Innovation
As CTO and Global General Manager for Zenni Optical, David Ting plays a critical role in determining the company’s key technology investments and experience priorities.  It should come as no surprise, then, that artificial intelligence (AI) has been at the top of his priority list. During this week’s Retail Remix, he shares how he researched, […]
  1. Technology & Innovation
Jill Pavlovich and Francisco Fram work very closely on shaping the customer experience for Albertsons shoppers. Together, they collect, integrate and analyze rich customer insights and then transform this information into compelling experiences across all channels.  During this episode of Retail Remix, they share more details on:  How their teams collaborate to shape omnichannel strategies […]
  1. Data & Insights
Dr. Marcus Collins isn’t just a professor. He is an author, a marketing strategist who has worked with some of the world’s top tech brands and musical acts, and a cultural translator. It is this rich career history that has inspired his latest book, For the Culture: The Power Behind What We Buy, What We […]
  1. Retail Ecosystem
As Head of Trends for Insider Trends, Jack Stratten has toured some of the world’s newest, and most innovative, retail stores. Through these tours, he has been able to uncover how consumer behaviors have shaped storytelling techniques, technology integration and more.  During the NRF Big Show, Jack sat down with host Alicia Esposito to discuss […]
  1. Retail Ecosystem
Boisson was created to make it easier for consumers to discover and learn about non-alcoholic beverage brands. The company helped jumpstart the market, which is projected to have a 25% compound annual growth rate through 2028.  Founder Nick Bodkins had a vision where Boisson was “the Sephora of NA,” bringing together the power of an […]
  1. Media & Marketing
Brands and retailers that specialize in formal events and big “life moments” (think weddings, proms and the like) need to think about customer loyalty — how to win it and how to keep it — in a completely different way. For example, David’s Bridal has leaned into community and crowdsourcing to create programs that allow […]
  1. Retail Ecosystem
Brian Librach has held leadership positions at various retail brands, from Old Navy to Pacific Sunwear and Urban Outfitters. So needless to say, he’s faced his fair share of hardships and lessons learned. The one big thing he has found is that many retail leaders are “stuck halfway up the ladder.” This reality ultimately inspired […]