1. Shopper & Customer

Warning to Restaurateurs: Your Customer Already Left—Now It’s Time to Catch Up Before It’s Too Late

  Restaurant employment numbers don’t tell the whole story—but they do tell the truth. When restaurants and bars shed nearly 33,000 jobs in June 2026, many operators blamed inflation, labor costs, tariffs, or the economy. While all of those issues matter, they’re not the primary reason many restaurants are struggling. The real reason is much […]
5 min read
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  1. Corporate Finance

Capital One Urges Leaders to Listen Before They Launch

Watch more: Need to Know With Capital One Business’ Jay Michelini Every financial institution talks about transformation. The technical work may attract the headlines, but the organizational work often determines whether new initiatives succeed or stall. Jay Michelini, vice president of product at Capital One Business, said successful change management begins before new software reaches […]
3 min read
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  1. Department: Beverage

New Ribena PMPs for summer

Ribena has introduced a limited-edition £1 price-marked pack (PMP) for the summer season. Rolling out from early July across all Ribena 500ml ready-to-drink SKUs in the convenience channel, the move aims to help retailers maximise sales across the key summer trading period. Fiona Toft, head… This story continues at New Ribena PMPs for summer Or […]
< 1 min read
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  1. Stores & Formats

ACS highlights need for targeted interventions to break cycle of reoffending

ACS (the Association of Convenience Stores) has called for greater focus on targeted interventions for persistent offenders after new figures showed significant reductions in offending among people accessing treatment. The latest impact of drug and alcohol on repeat offending report, published by the Department of… This story continues at ACS highlights need for targeted interventions […]
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  1. Trends & External Forces

Coca-Cola and Tesco among brands urging Welsh government to act now on DRS

UK’s biggest drinks producers and grocery retailers have united to urge the new Plaid Cymru government in Wales to act now to keep Wales’s Deposit Return Scheme on track. They warn that further delay beyond the end of July could mean higher prices, reduced consumer… This story continues at Coca-Cola and Tesco among brands urging […]
< 1 min read
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  1. Technology & Innovation

OpenAI Applications Chief Fidji Simo Steps Down Due to Illness

Fidji Simo is stepping down from her role as CEO of Applications at OpenAI and transitioning to being a part-time adviser due to a chronic medical condition. Simo said in a Thursday (July 9) post on X that she had been on medical leave for three months, that she learned that her road to recovery […]
2 min read
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  1. Technology & Innovation

Meta’s Path To AI Relevance, According To Meta CTO Andrew Bosworth

Meta CTO Andrew Bosworth says the big monolithic model era is over, and the battle over AI product has just begun. In an extended interview on Big Technology Podcast this week, Bosworth claimed that while frontier AI models are valuable, the way they’re implemented will create the most value. “There’s a strategic construct of having […]
16 min read
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  1. CPG: Food

Sour Patch Kids Monster Heads added to Mondelēz Halloween line-up

Mondelēz International has added limited-edition Sour Patch Kids Monster Heads to its Halloween range for 2026. The Halloween range brings together chocolate and sugar confectionery, as well as cookie treats, with each category designed to help retailers make the most of the seasonal sales opportunity… This story continues at Sour Patch Kids Monster Heads added […]
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  1. Department & Category

Convenience stores ‘as important as pharmacies’, says speaker at Food Policy Symposium

Convenience stores can help improve access to healthier and more sustainable food while remaining commercially viable, according to experts at the City St George’s Food Policy Symposium 2026, which was held by the Centre for Food Policy at City St George’s, University of London in… This story continues at Convenience stores ‘as important as pharmacies’, […]
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  1. Technology & Innovation

Currys picks Metapack to support UK omnichannel tech retailer’s delivery operations across UK&I

Metapack, an e-commerce delivery management specialist, has announced a partnership with UK retailer Currys. The deal brings Metapack’s technology to Currys’ customers, with the aim of giving shoppers delivery options at checkout and improved real-time visibility on every order. “We’re pleased to be partnering with Metapack, making it easier than ever before for customers to […]
2 min read
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  1. Shopper & Customer

Moe’s Southwest Grill Understands Today’s Consumers: Build-Your-Own Meal Kits Are the Future of Family Dining

  While many restaurant brands continue chasing value through discounts and limited-time offers, Moe’s Southwest Grill has taken a much smarter path. The introduction of its new Meal Kit XL, designed to feed six to eight people for just $49.99, demonstrates that Moe’s understands exactly how today’s consumers want to eat, shop, and share meals […]
4 min read
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  1. Technology & Innovation

Starbucks Brews In-House Tools in Shift From Big Tech

Starbucks is developing in-house systems that could replace software it buys from Big Tech companies, Bloomberg News reported Thursday (July 9). The coffee chain is working on alternatives to a system from Microsoft that monitors inventory as well as a maintenance management tool from IBM, the report said, citing an internal presentation. Starbucks has also […]
2 min read
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  1. Shopper & Customer

FaceTime with the Content Guy: Fresh Experiences For Evolving Consumers

Netflix is changing the way it drops shows, moving away from the “binge” model, developed for when it was competing with traditional television, to new formats appropriate to a time in which it competes with TikTok, YouTube, Reels, and the like.   This is a good metaphor for what retailers have to do, since customers […]
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  1. Associates & Employees

The Real Value of Costco’s Working Class Millionaires

The Wall Street Journal has a piece that focuses on one of Costco’s differential advantages – longtime in-store employees who are highly paid but more than justify their compensation packages by delivering on the retailer’s value proposition in ways that fuels growth and customer satisfaction. Exhibit one:  Cashier Tony Barzar. An excerpt from the story: […]
3 min read
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  1. Shopper & Customer

Forage Bets $40 Million That Affordability Is the Next Retail Network

Watch more: The Digital Shift With Forage’s Ofek Lavian Today, 1 in 8 Americans receive Supplemental Nutrition Assistance Program (SNAP) benefits. Roughly 1 in 2 will qualify at some point in their lives. That is not a niche at the edge of grocery retail. That’s the mainstream, cycling in and out of eligibility as the […]
4 min read
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  1. International

Pepsi launches event stage passes

Pepsi has launched the Pepsi Stage Pass, a new initiative that will offer music fans the opportunity to win free access to some of the UK’s most iconic venues, festivals and gigs, from Wembley Stadium connected by EE to Reading Festival. Winners of the exclusive,… This story continues at Pepsi launches event stage passes Or […]
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  1. Channel: Restaurants

Former KFC UK & Ireland executive Vikram Badhwar takes on global technology ops role at Starbucks

Vikram Badhwar is stepping into a new role leading global technology operations for Starbucks. He was been with the retailer for just over three years and previously served as Director, International Data & Retail. Prior to that, he worked for KFC UK & Ireland, holding the role of Director of Restaurant Technology, Innovation & Portfolio […]
2 min read
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  1. Data & Insights

Now You Know

The big takeaway from our country’s 250th birthday: people came earlier — Friday instead of Saturday. And the ones who waited for the 4th spent more. It’s not hard to get the data on how many buyers are in your market, driving past your locations, or in your parking lots. Know what’s hard? Seeing what’s […]
< 1 min read
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  1. Technology & Innovation

Self-Checkout Rules Could Reshape Store Tech Spending

Retailers have treated self-checkout as an operational decision shaped by labor costs, consumer preferences and technology. Rhode Island may be setting a precedent and changing those calculations by making parts of the checkout experience a matter of state law. The state recently enacted the Restrictions on Self-Service Checkout Stations Act, becoming the first state to […]
2 min read
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  1. Merchandising

Co-op introduces NaviLens tech packaging for visually impaired shoppers

Co-op has introduced NaviLens technology across its own-label paper products range – in a grocery retail own-brand first move – helping to make it easier for customers with visual impairments to identify products and shop more independently. NaviLens technology uses high-contrast codes that are printed… This story continues at Co-op introduces NaviLens tech packaging for […]
< 1 min read
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  1. Technology & Innovation

M&S taps Lily AI Product Intelligence Platform to boost Google shopping and organic search performance

Lily AI has announced a partnership with Marks and Spencer. The retailer is using its tech to automate and improve the creation of structured product data at scale. It says that it has dramatically reduced the manual effort and multiple partners required to bring new items to market while ensuring every product is accurately attributed, categorised, […]
2 min read
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Editor’s Choice

  1. Channel: Grocery

Kroger acquiring Giant Eagle in $1.65B deal

Kroger Co. is acquiring Giant Eagle, a family-owned food and pharmacy retailer, for a purchase price of $1.65 billion. Giant Eagle has approximately $9 billion in annual sales and 197 supermarkets and 11 standalone pharmacies across northern Ohio, western Pennsylvania, West Virginia, Maryland and Indiana, according to a press release. The purchase is comprised of […]
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  1. Data & Insights
  2. Channel: Mass
  3. Corporate Strategy
  4. Media & Marketing
  5. Retailer Media
  6. Agencies & Vendors
  7. Retail Ecosystem
  8. Data & Insights
  9. Shopper & Customer
  10. Technology & Innovation
  11. Trends & External Forces
  12. Retail Operations

Omni CEO Christine Gambino – Omnichannel, Real ID & the Full-Funnel Future

The CPG Guys are joined in this episode by Christine Gambino, CEO of Omni, Omnicom’s next-generation marketing and sales intelligence platform. It connects strategy, creativity, media, CRM, commerce, data, and AI to help brands grow with greater clarity, speed, and measurable business impact. Follow Christine on LinkedIn at: https://www.linkedin.com/in/christine-gambino-59683ab8 Follow Omni online at: https://www.omc.com/omni/ Christine […]
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  1. Technology & Innovation
  2. Channel: Mass
  3. Channel: Restaurants
  4. Department & Category
  5. Department: Food
  6. Department: Nonfood
  7. Corporate Strategy
  8. Corporate Finance
  9. Agencies & Vendors
  10. Data & Insights
  11. Shopper & Customer
  12. Technology & Innovation
  13. Trends & External Forces
  14. Associates & Employees
  15. Stores & Formats

C-Stores Grow, In Both Size And Ambition

CNBC has a story about how, while “gas stations have been reinventing themselves for the past decade with food offerings that rival many established grub-only chains,” now they are “doing something else: growing in physical size and attracting legions of fans along the way.”  Buc-ee’s is described as the poster child for this transformation: “On […]
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