1. Associates & Employees
In a near-unanimous vote, members of the Amazon Labor Union (ALU) in New York City will join the 1.3 million-member International Brotherhood of Teamsters (IBT). The newly chartered ALU-IBT Local 1 will represent the approximately 5,500 Amazon warehouse workers at the JFK8 distribution center in Staten Island, N.Y., and also will have jurisdiction over the […]
  1. Data & Insights
NEW YORK, NY — Augie, formerly known as Aug X Labs, announced today the commercial launch of its flagship platform, Augie Studio, an all-in-one video studio that empowers businesses of any size to create compelling social video content at scale—regardless of their experience or skill set. Augie also announced Studio tiers and pricing, including an […]
  1. Shopper & Customer
Vijoy Gopalakrishnan, SVP, Product Management, Innovation and Media, Circana It’s the holy grail for CPG manufacturers: Find the market gap and fill it with a product that resonates with consumers and is a winner for retailers. But doing this effectively requires a deep understanding of consumers’ needs and a willingness to solve them with new, […]
  1. Department & Category
  Prepare for an enlightening journey into the world of convenience store leadership, led by none other than Casey’s General Stores. This Midwestern titan has been subtly transforming the grocerant landscape over the past seven years, and their recent financial triumphs are a testament to their innovative approach. According to Steven Johnson Grocerant Guru® at Tacoma, […]
  1. Shopper & Customer
VK has launched Apple & Blackcurrant flavour following over 20,000 consumer votes. The brand encouraged consumers to vote for a new flavour online as part of a crowdsourced campaign dubbed #WEAREFLAVOUR. The campaign saw over 20,000 consumers engage in the nomination process. The four flavour finalists… This story continues at VK launches new flavour Or just […]
  1. Channel: Drug
DEERFIELD, Ill. — Walgreens Boots Alliance is working to reenergize the front end at its nearly 9,000 retail pharmacies in the United States and Puerto Rico as it expeditiously responds to consumers’ changing needs and bolsters its competitiveness. The process of revitalizing the front end began with a reassessment of the merchandise mix and an […]
  1. Trends & External Forces
NEW YORK — Retailers have a critical role to play in providing health care products and services in a way that is more personalized, inclusive, accessible and holistic, according to retail executives who spoke earlier this month at a WSL event called “Beyond Wellness. The Future of Health. What Shoppers Really Want.” Andrea Brookhart, director […]
  1. Owned Brands (Private Label)
GOODLETTSVILLE, Tenn. — Although inflation’s pace has slowed since the middle of 2022, the cost of everyday essentials continues to rise. At Dollar General, more shoppers are experimenting with store brands as they seek ways to lessen the strain on their family budgets, says Jackie Li, senior vice president, private brands and global sourcing at […]
  1. Channel: Dollar/Value
CHESAPEAKE, Va. — Dollar Tree Inc. has launched a review of “strategic alternatives” for its beleaguered Family Dollar unit, including “a potential sale, spin-off or other disposition of the business.” The announcement comes as Dollar Tree confronts a changing economic environment that has prompted a portfolio review. Company executives have identified some 600 Family Dollar […]
  1. Channel: Drug
This week, I’m rerunning some popular posts while I prepare for Friday’s live video webinar: The 340B Drug Pricing Program: Trends, Controversies, and Outlook. One important update to the figures below: We (and many others) had significantly underestimated Walgreens’ revenues and market share. As we discuss below, its market share is closer to 10%, compared […]
  1. Channel: Delivery
Instacart has made advertisements on YouTube shoppable for CPG companies, leveraging its first-party data about consumers to identify and reach high-intent shoppers and receive closed-loop measurement on their campaigns. Consumers viewing these ads can click directly to an Instacart product page to buy the featured items for same-day delivery. Clorox and Publicis Media are the […]
  1. CPG: Food
Thousands of free spaces still available at Kellogg’s Football Camps, parents can sign kids up for the free sessions until 24th June. In partnership with the EFL, Manchester City, Celtic and Rangers, the camps kick off in July and run nationwide in 73 locations (within… This story continues at Free spaces at Kellogg’s Football Camps […]
  1. Stores & Formats
Plant-based food manufacturer This! has become the latest company to recall a product as a “precautionary measure” amid the current E.coli scare. More than 60 food items have been recalled by manufacturers in total amid fears of an outbreak and some consumers having been taken ill… This story continues at E.coli scare sees some Co-op and […]
  1. Media & Marketing
TikTok has unveiled two new generative AI tools that will help creators and brands make influencer content at scale that include digital avatars and AI-enabled translation dubbing. The social platform also has  created an advisory board to help facilitate future gen AI development at the company and discuss responsible use. The new tools join a […]
  1. Technology & Innovation
The UK contact lens retail market is experiencing a notable surge in growth, reflecting a broader trend towards increased adoption and usage of contact lenses. A recent report from the Association of Contact Lens Manufacturers (ACLM) reveals that the size of the UK contact lens market reached £360 million in 2023, up 5.6% from 2022. […]
  1. Corporate Purpose
Webinar Building brand loyalty with LGBTQ+ audiences LGBTQ+ consumers welcome brand engagement—provided it’s done in an authentic and inclusive way. Watch our latest webinar and learn how to build brand loyalty with LGBTQ+ audiences.   Watch the webinar Webinar Building brand loyalty with LGBTQ+ audiences LGBTQ+ consumers welcome brand engagement—provided it’s done in an authentic and […]
  1. Stores & Formats
NEW YORK — Ahold Delhaize recently said it would shutter an undetermined number of underperforming Stop & Shop supermarkets this year, joining what some press reports have described as a “tsunami” of planned retail store closings. Coresight Research, which tracks store openings and closings, said that as of May 31, major U.S. retailers have announced […]
  1. Trends & External Forces
WASHINGTON — Retail sales in May rebounded from a tepid April, according to the latest CNBC/NRF Retail Monitor, released June 10 by the National Retail Federation. Total retail sales, excluding automobiles and gasoline, increased 1.3% seasonally adjusted from April and were up 3% unadjusted year over year, according to the report. May’s month-over-month increase was […]
  1. Channel: Mass
FAYETTEVILLE, Ark. — Complacency is the enemy of excellence. Doug McMillon delivered that message to a gathering of some 14,000 colleagues that marked the culmination of Walmart’s annual Associates Week. Recalling his 40-year career with the retailer, McMillon, who has served as president and chief executive officer for the past decade, said, “I have seen […]
  1. Channel: Mass
GRAND RAPIDS, Mich. — The 10th Meijer Ladies Professional Golf Association (LPGA) Classic for Simply Give has concluded. The event, held at Blythefield Country Club in Belmont, Mich., comprised four days of competitive golf. Lilia Vu was crowned the winner after a three-hole playoff. This victory marks Vu’s fifth LPGA Tour win and first time playing […]
  1. Shopper & Customer
NEWARK, N.J. — The 2024 Morning Consult Most Trusted Brand report has named M&M’S, part of Mars, as one of the most trusted brands among all overall consumers. “It is an honor to have M&M’S recognized as one of the most trusted brands among consumers,” said Gabrielle Wesley, chief marketing officer, Mars Wrigley North America. […]
  1. Department: HBC
This week, I’m rerunning some popular posts while I prepare for Friday’s live video webinar: The 340B Drug Pricing Program: Trends, Controversies, and Outlook. Click here to see the original post from April 2024. Three is still the magic number for pharmacy benefit managers (PBMs). For 2023, nearly 80% of all equivalent prescription claims were […]

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  1. Retail Operations
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US consumer perceptions of CX quality are now at their lowest point since the inception of the CX Index. Read a few of the key takeaways from our just-launched report. Forrester has just released the results from its annual Customer Experience Index (CX Index™) rankings. Unfortunately, US consumer perceptions of CX quality have dropped for an unprecedented […]


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