1. Technology & Innovation
The top retail news and most read stories in commerce.
  1. Channel: Dollar/Value
The Wall Street Journal reports that Dollar General “plans to pour an additional $100 million into its stores, primarily in staffing levels, as it looks to attract more bargain-hunting shoppers from rivals. “Chief Executive Jeff Owen said Thursday the investment in additional labor hours looks to build on its continued sales growth and capture market […]
  1. Corporate Purpose
Them, a news site that defines itself as serving and reporting on the  LGBTQ+ community, has story saying that “in the face of increasingly draconian anti-trans legislation, some unlikely (or extremely likely, depending on how you see it) allies have emerged.” One of them is the convenience store chain Kum & Go, which “tweeted its […]
  1. Channel: Ecommerce & Digital
CNBC reports that Zipline, which has “flown more than 38 million miles with its autonomous electric delivery drones since the company was founded in 2014,” last week “showed off its next-generation aircraft, which it hopes will make rapid aerial deliveries an everyday convenience for customers throughout the U.S., even in densely populated urban areas.” According […]
  1. International
The Guardian reports that the John Lewis retail group in the UK, which is 100 percent employee-owned, “is in the early stages of exploring a plan” that would change the ownership structure of the company as it tries to raise the equivalent of more than $2 billion (US). The money, Bloomberg reports, “would go toward […]
  1. Trends & External Forces
The New York Times has a really good piece of journalism that looks at how homelessness, and the crime that often accompanies it, is overwhelming much of urban America, focusing on a small, family-owned sandwich shop in downtown Phoenix. The Times recounts how Joe Faillace, the owner of Old Station Subs, “looked out the window […]
  1. International
Authenticity in retail is a much-used word and with justification, because it is essential to the relationships front-line employees have with customers, but it needs to be enabled in the right way and supported with the right tools, says Fabrice Haiat, co-founder and CEO of YOOBIC. Authenticity in the relationships retailers and brands have with […]
  1. Channel: Mass
Dr. David Carmouche, senior vice president of omnichannel care at Walmart, tells this week’s Video Forum about the company’s plan to double the footprint of its eponymous health centers. He also shares his insights about the evolution of the format since its inception in 2019, how the clinics relate to the Supercenters they adjoin, Walmart’s […]
  1. Channel: Restaurants
  It is at the intersection of hand held marketing, mobile devise ordering, and payments that time starved consumers of all ages have become familiar with, accepting, and adopting digital restaurant and foodservice payments. If you are not looking a customer ahead, you are losing ground. According to Steven Johnson Grocerant Guru® at Tacoma, WA […]
  1. Associates & Employees
Dollar General will invest nearly $100 million to increase labor hours for its more than 170,000 store employees in 2023 to enable “consistent store standards while further enhancing the associate and customer experience,” said CEO Jeffrey Owen on the company’s fiscal year 2022 earnings call. The move comes as retailers continue to struggle to attract […]
  1. Channel: Ecommerce & Digital
Amazon will eliminate 9,000 more jobs in the next few weeks, primarily in AWS, PXT, Advertising, and Twitch, according to CEO Andy Jassy. The news comes after the end of… The post Breaking news: Amazon slashes 9,000 more jobs appeared first on Latest Retail Technology News From Across The Globe – Charged.
  1. Retail Ecosystem
Retail TouchPoints has been studying and reporting on the evolution of resale for years. Over this time, we’ve seen consumer behaviors shift and demand accelerate, which means retailers have had to rethink the way they research and source “pre-loved” goods. How do they find the right wholesale partners? What are the risks they face while […]
  1. Technology & Innovation
“It’s important to think about this [a tech stack] as something that’s designed, orchestrated, measured, and improved over time, and being in pursuit of solving specific problems in specific ways, rather than a collection of one-off choices.” — Matt Powell, Chief Technology Officer, FTD To succeed on digital and physical shelves, brands need enabling technology. […]
  1. Channel: Delivery
Food delivery app Just Eat has launched a new partnership with Iceland to bring affordable food to households across the UK. The partnership will initially launch with more than 200 Iceland sites by the end of April with over 5,000 products available to customers, in locations including London, Manchester, Belfast and Leeds with plans to […]
  1. Partnerships & Alt Profit
Captain Morgan is unveiling its biggest ever global responsible drinking campaign in partnership with multi-award-winning singer, songwriter and rapper Bree Runway, calling on people around the world to ‘Enjoy Slow’ and moderate their drinking. Following the launch of Captain Morgan’s Spice On campaign in Summer 2022, the latest global campaign features Bree Runway and her […]
  1. Department: Beverage
Walking the Düsseldorf trade show, Kylie Minogue met with fellow winemakers and hosted tastings for many of the world’s leading wine buyers. To coincide with her birthday on 28th May 2020, Kylie launched Kylie Minogue Wines exclusively with London-based distributor Benchmark Drinks and has since sold eight million bottles. The distributor explained: “With over eight […]
  1. Media & Marketing
I grew up with a self-employed retail family. Our “family trips” to other cities always involved going to a trade show or to see a new vendor. As a child, I felt slighted and disappointed that these “family trips” were really focused on work. However, as I got older and began working in my family’s […]
  1. International
As Total Retail reported last week, H&M launched a resale program in collaboration with thredUP. “H&M Pre-Loved” offers shoppers an easy way to find secondhand pieces for their wardrobes. The new shop also continues the retailer’s sustainability mission of establishing circular business models for itself and customers. To learn more about its new resale program, Total Retail connected with Abigail […]
  1. Shopper & Customer
In this time of countless choices and cutthroat competition in the market, customer loyalty might feel fleeting and temporary for some businesses. However, brand loyalty is when customers keep on buying products from a brand again and again despite the presence of competitors offering similar products or services. Customers associate positive sentiments towards some brands […]
  1. Trends & External Forces
Retailers and law enforcement agree that organized retail theft is a significant problem. How big a problem remains in question as there are currently no independent means to verify industry reports. Home Depot says theft increased in the double digits over the past year. Walgreens said it might have “cried too much” when talking about […]

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  1. Technology & Innovation
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  10. Technology & Innovation
AI powered shopping platform aisle 3 has completed the sale of its Google Comparison Shopping Site (CSS) service to Product Hero. Financial terms of the deal were not disclosed, other than it being all cash. The sale consolidates market share for CSS service provider Product Hero, which works with the likes of Rituals and Ikea. […]
  1. Partnerships & Alt Profit
  2. Partnerships & Alt Profit
  3. Shopper & Customer
  4. Technology & Innovation
Get ready because the empty truck cabs in motion are coming. Gatik, which is involved in autonomous middle-mile logistics, has announced a multi-year commercial collaboration to transport customer orders within Kroger’s Dallas distribution network. The operations will launch in a few weeks. Under the collaboration, Gatik’s medium-duty autonomous box trucks will transport fresh, customer-favorite products from […]
  1. CPG: Food
  2. Channel: Grocery
  3. Department & Category
  4. Department: Beverage
  5. Department: Food
  6. Corporate Strategy
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  8. Technology & Innovation
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  11. Owned Brands (Private Label)
Albertsons yesterday unveiled what it said was “the redesign of its Open Nature brand as the company strives to become the brand of choice for those health-conscious shoppers seeking a more balanced lifestyle. Open Nature, which is part of Albertsons Cos. Own Brands portfolio, provides shoppers with tasty foods made with thoughtfully chosen ingredients that […]
  1. Stores & Formats
  2. Corporate Finance
  3. Trends & External Forces
  4. Associates & Employees
  5. Stores & Formats
Dive Brief: Dollar General posted net sales of $10.2 billion during the fourth quarter of 2022, a figure that was up 17.9% compared with the same period in 2021, the discount retail chain reported Thursday. Comparable-store sales rose 5.7% year-over-year in Q4, while operating profit was up 17.1%. CEO Jeff Owen said Dollar General intends to invest about […]