HEB

  1. Shopper & Customer

Grocery Stores Race for Relevance with Time-Starved Consumers

  Today’s consumer is not just value-driven—they are time-starved, convenience-focused, and increasingly replacing restaurant visits with retail meal solutions. This behavioral shift is forcing grocery retailers to rethink their role, moving from traditional food sellers to meal solution providers competing directly for “Share of Stomach.” Stop & Shop: Repositioning Dinner Around Convenience Stop & Shop […]
4 min read
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  1. Data & Insights

Reoccurring Customer Visits Drive Incremental Revenue Faster

  The growth algorithm across all sectors of food retail—restaurants, convenience stores, and grocery service delis—has converged on one immutable truth according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®:  frequency of visits is the most reliable driver of incremental revenue and long-term profitability. What was once a convenience-store insight is now […]
5 min read
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  1. Technology & Innovation

The need for speed: here’s why Amazon has no desire to stop at one hour online deliveries

Amazon is starting one-hour and three-hour deliveries in parts of the US, with Udit Madan, Senior Vice President of Worldwide Operations commenting this week: “Our customers are busier than ever and are looking for new ways to save time while keeping their households running.” And the company has no intention of stopping there, observes Brittain […]
3 min read
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  1. Merchandising

4 Critical Mistakes Emerging CPG Brands Must Avoid When Pitching a Retail Buyer

For emerging CPG brands, the journey from a home kitchen or a small-batch facility to the shelves of a national retailer is fraught with challenges. While many founders focus entirely on the quality of their product, the reality of the retail industry is that a great product is only half the battle. Success depends on […]
5 min read
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  1. Department & Category

How the Grocerant Niche Is Reshaping the $1.5 Trillion U.S. Foodservice Industry

Portability, Fresh Prepared Foods, and the Power of the 5 P’s Fresh prepared foods, Ready-2-Eat meals, and Heat-N-Eat solutions have quietly become one of the most disruptive forces in the modern food industry. What once lived inside the supermarket deli department has evolved into a cross-channel foodservice ecosystem that spans grocery stores, warehouse clubs, convenience […]
6 min read
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  1. Department & Category

Are Grocery Stores Still Focused on Legacy Stationary Business—And Missing the Boat?

  For more than 70 years the U.S. supermarket was built around one assumption: consumers would buy ingredients and cook dinner at home. That assumption is collapsing. Today’s consumer doesn’t necessarily cook dinner—they assemble dinner. Meals are increasingly built from a mix of restaurant takeout, grocery prepared foods, frozen entrees, snacks, and delivery orders. The […]
5 min read
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  1. Channel: Grocery

Your Views:  Chickening Out

Responding to yesterday’s piece about how Dorothy Lane Market is being specific in informing customers are why its chickens are superior – and therefore a greater value – MNB reader Jeff Gartner wrote: Dorothy Lane’s chicken is indeed the best, not only because it’s water-chilled but they also come from local Ohio farms. They’re just […]
3 min read
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  1. Technology & Innovation

End of Amazon Go proves that retailers must build fast, learn faster, kill what doesn’t scale

RTIH recently reported the official end of Amazon Go as a store concept. But this isn’t a tech failed story. The tech worked. Shockingly well, in fact, according to Michael Guzzetta, Retail Innovation & Strategy Leader at Cookie Plug San Antonio, and a former H-E-B executive. In a LinkedIn post, he said: “Walk in. Grab […]
2 min read
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  1. Department & Category

Multigenerational Households Are Redefining Food Retail—and Fueling the Grocerant Niche

  More than a decade ago, Foodservice Solutions® Grocerant Guru® documented an early but powerful shift: the rise of multigenerational households was accelerating demand for mix-and-match meal components and driving growth in Ready-2-Eat and Heat-N-Eat fresh prepared foods. That observation has not only held true—it has intensified. According to the most recent Pew Research Center […]
5 min read
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  1. Channel: Dollar/Value

New dunnhumby Retailer Preference Index Highlights Regional Chains

dunnhumby is out with its ninth annual Retailer Preference Index (RPI) for U.S. Grocery, concluding that H-E-B, Market Basket and Woodman’s are the top three U.S. grocery retailers.  It is the first time, dunnhumby says, that the leading three retailers in the United States are all regional chains. Rounding out the top 10:  Costco (4), […]
2 min read
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  1. Channel: Restaurants

“What’s for Dinner?” Still Begins With Mom — and Why Grocerants Are Winning the 2025 Meal Battle

  The New Dinner Dilemma: Convenience, Chaos, and the Comeback of the Family Meal Across America in 2025, the question “What’s for dinner?” carries more weight — and complexity — than ever according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. On one side, we see rising single-person households, dual-income parents, and […]
5 min read
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  1. Data & Insights

Eating for Health: A Historical Look at How America Shops, Eats, and Redefines Food Convenience

  For more than a century, “eating for health” has evolved from a luxury of the elite to a mainstream expectation shaped by consumer demand, technology, and retail innovation. From the first self-service supermarkets in the 1930s to today’s frictionless, omnichannel food ecosystem, one constant has persisted: shoppers want food that is better for them, […]
5 min read
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  1. Technology & Innovation

Level 2.5 autonomy: Amazon Just Walk Out tech isn’t dead. It’s just finally acting its age

In September, we reported that Amazon was binning its ambitious Just Walk Out technology powered Amazon Fresh experiment in the UK, just four years after the US online giant launched its first grocery store in London. It is set to shutter its 19 Fresh stores, with plans to convert five of these into Whole Foods […]
3 min read
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  1. Shopper & Customer

Kroger’s Bulk Blind Spot: Why Overpricing and Outdated Thinking Are Driving Shoppers Away

  Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® has plenty of opinions, this article is one of them!  When 62% of U.S. households are one or two people, selling 10 pounds of pork chops is a business model built for yesterday. Fast food and modern grocers are eating Kroger’s lunch—literally. For decades, […]
5 min read
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  1. Channel: Grocery

Scaling Up Successfully: 6 Key Insights from Pholicious Co-Founder Joseph Trousdale

The journey of a startup brand is rarely a straight line, but few stories showcase the power of persistence, flexibility, and proactive growth quite like that of Pholicious. When I first interviewed Co-Founder Joseph Trousdale in 2023, his brand was just starting his growth journey, having received a Golden Ticket at Walmart’s Open Call and […]
5 min read
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  1. Data & Insights

Target Lowers Prices on 3,000 Essential Products, Boosts Food Bank Contributions

With many SNAP recipients still in limbo, low-income consumers are definitely feeling the squeeze, so Target will cut prices this month on 3,000 food, beverage and essential items, including pantry staples, baby items and household goods. The retailer also is making a $500,000 donation to Feeding America, the nation’s largest hunger relief organization in the […]
2 min read
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  1. Technology & Innovation

Your Views:  The Difference Between Artificial & Human Intelligence

We had a terrific piece this week by industry veteran Dick Spezzano assessing Amazon Fresh, and MNB reader Steven Ritchey responded: People like Dick Spezzano are invaluable as someone giving a “boots on the ground” perspective, as well as a seasoned, veteran of food retailing, cherish those people.  You can learn a lot from them, […]
5 min read
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  1. Channel: Grocery

Retailers Donate Funds and Food as SNAP Cutoff Deadline Looms

With more than 40 million Americans facing a Nov. 1 cutoff of food aid delivered via SNAP [the Supplemental Nutrition Assistance Program] due to the ongoing government shutdown, food banks will be stretched even thinner than usual, according to the New York Times. Hunger is a reality in the U.S.: according to Feeding America, 14.3% […]
3 min read
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  1. Trends & External Forces

Shutdown Likely To End SNAP Benefits To 42 Million People & The Stores Where They Shop

Axios reports that the US Department of Agriculture (USDA) is saying that beginning November 1, “about 42 million low-income people won’t get Supplemental Nutrition Assistance Program (SNAP) benefits if Congress doesn’t agree to a deal to fund and reopen government.” Meaning that supermarkets that generate any revenue from people using SNAP benefits – colloquially known […]
3 min read
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  1. Technology & Innovation

DSW Steps into Retail Media Arena with Debut of ‘Front Row Connection’

DSW Designer Shoe Warehouse has stepped into the retail media arena with the debut of Front Row Connection, a self-service platform powered by the Epsilon Retail Media platform. The footwear retailer’s new RMN is designed to apply AI to “person-first” identity resolution in the ad server in order to connect brands with all their shoppers. […]
2 min read
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  1. Trends & External Forces
  2. Shopper & Customer
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees
  6. Merchandising
  7. Stores & Formats

Walmart to Expand Digital Shelf Labels Chainwide

Walmart will deploy digital shelf labels (DSLs) chainwide this year, doubling the approximately 2,300 U.S. locations currently using the technology (Walmart U.S. operates more than 4,600 stores). With more than 120,000 items in a typical Walmart store, managing price changes manually requires significant associate hours. Additionally, these DSLs are equipped with LED lights that make […]
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