HEB

  1. Channel: Grocery

Industry mourns the passing of H-E-B’s Robert Morton

SAN ANTONIO — Robert Morton, an innovative leader who worked as the director of healthy living at H-E-B, suddenly passed away while attending the Expo West show.  He was 68 years old. The unwavering commitment that Morton had to advancing health and well-being had a profound impact on the lives of a great number of […]
< 1 min read
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  1. Channel: Grocery

Tuesday Eye-Opener:  Off-Key at H-E-B

by Kevin Coupe The San Antonio Express News reports that “on an unofficial subreddit dedicated to H-E-B, several posters identifying themselves as current and former employees have said that the 1999 song by German singer Lou Bega was the most annoying that’s played — often — over the grocer’s sound system. “‘I’m going to pull the fire […]
2 min read
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  1. Technology & Innovation

All Self-Checkout Kroger In Dallas Brings Back Cashiers

The Dallas Morning News reports that Kroger is bring human checkout personnel back to a store in the area that it converted to all self-checkout three years ago. “We listened closely to customer feedback and made the decision to convert back to hosting staffed checkout lanes at this store,” John Votava, a Kroger spokesman, tells […]
2 min read
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  1. Shopper & Customer

Retail Customer Satisfaction On The Upswing

The American Customer Satisfaction Index (ACSI) Retail and Consumer Shipping Study 2023-2024 is out, concluding that “overall customer satisfaction surging 4% to a score of 78.0 (out of 100).” According to the report, “More than 60% of retailers measured see their individual ACSI scores improve in 2024 …  Customer satisfaction with online retailers remains unchanged […]
2 min read
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  1. Channel: Grocery

FaceTime with the Content Guy:  Wegmans vs. H-E-B (& Does It Matter?)

You can count on social media to host, even promulgate, a pointless conversation. Like recently, when a debate on Reddit blew up over whether Wegmans or H-E-B is a better supermarket.  In the words of my ancestors:  Oy. The post FaceTime with the Content Guy:  Wegmans vs. H-E-B (& Does It Matter?) appeared first on […]
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  1. Technology & Innovation

Featuring Carrefour, Aldi UK, and Ocado: the most read RTIH retail technology articles of 2023

As we approach the end of the year, here’s a look at our most popular retail systems articles during 2023, including Gorillas, The Trade Desk, Samsung UK, Amazon Fresh, H-E-B, AutoStore, and the RTIH Innovation Awards. 2023 RTIH Innovation Awards winners announced during glittering ceremony in central London Last month, we announced the winning submissions […]
7 min read
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  1. Channel: Grocery

Trader Joe’s Grocerant Focused Best Other Grocers

  Looking for a meal for one or two at a price you can afford that is good!  Well it seems that many consumers are doing the same thing and that they are doing that with gusto at Trader Joe’s.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® “In the minds-eye […]
2 min read
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  1. Channel: Grocery

Study:  Retail Personalization Winners (& Why)

dunnhumby has released a special edition of the dunnhumby Retailer Preference Index (RPI), this one “designed to determine which retailers in the $1 trillion U.S. grocery market personalize the shopping experience best for their customers.” The winner is:  Amazon. H-E-B and Kroger came in second and third. According to the report, “These three retailers are […]
3 min read
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  1. Department: Food

Take a look inside a newly renovated H E B store in Burnet, Texas

    [[“value”:” The renovation includes upgraded departments and larger product assortment H‑E‑B has reopened a 43,000-square-foot remodeled store in Burnet, Texas.  The remodel includes renovations, upgrades, and an enhanced design to the store’s exterior, plus interior updates with new finishes, signage, lighting, equipment, and fixtures. In addition to updating some of the […]
< 1 min read
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  1. Channel: Grocery

Register for NACDS’ 90th anniversary celebration

NEW YORK — Time is running out to register for NACDS’ 90th anniversary celebration. Chain Drug Review, Drug Store News, The Emerson Group and MMR have joined forces to celebrate the contributions of the National Association of Chain Drug Stores and community pharmacy retailers. Registration is open for this special event, which will be held […]
4 min read
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  1. Channel: Grocery

H-E-B chairman lands on Forbes list of richest people in the U.S.

Charles Butt, chairman and former CEO of San Antonio-based H-E-B, has landed on Forbes Magazine’s new ranking of the 400 richest people in the country. Butt, whose family founded the San Antonio-based grocery retailer in Kerrville, Texas, in 1905, reportedly has a real-time net worth of $7.6 billion. His total has declined since peaking at […]
< 1 min read
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  1. Technology & Innovation

Your Views:  “The Dirty Corners of Retail Practices”

On the subject of the Amazon-FTC legal battle, one MNB reader wrote: If I was the retail industry and individual grocers, I would be watching this closely.  On the surface, this looks like the FTC is taking its flashlight into Amazon’s dingy basement and shining a light into the dirty corners of retail practices.  But […]
11 min read
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  1. Channel: Grocery

Kroger remodels Houston store with Hispanic focus

    [[“value”:” Kroger has revamped a Signature store in Houston to include several features geared toward the area’s majority Hispanic population, according to reporting from the Houston Chronicle. In addition to bilingual signage, the newly remodeled store also includes some unique product offerings, including the chain’s first-ever assortment of fresh, store-made ceviche. The ceviche […]
2 min read
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  1. Channel: Grocery

Your Views:  Multiplier Effects

On the subject of treating employees in a way that keeps them engaged, one MNB reader wrote: I have a nephew with limited cognitive skills but is a loyal bagger at a Michigan Kroger. On his fifth year of service he received a package containing Thank You cards from store management and fellow workers as […]
9 min read
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  1. Channel: Grocery

SN Top 10: Kroger, Aldi, Sprouts top the week's headlines

    [[“value”:” In this week’s recap of the Top 10 most popular Supermarket News articles, Kroger, Albertsons may sell off stores to C&S Wholesale Grocers in anticipation of merger deal. Kroger and Albertsons could be close to selling an undisclosed number to C&S Wholesale Grocers, as a means towards cinching regulatory approval for the […]
2 min read
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  1. Channel: Grocery

H-E-B Opens Largest E-commerce Fulfillment Center

H-E-B said this week at it has opened a new 100,000+ square-foot e-commerce fulfillment center in Katy, Texas, about 30 miles west of Houston. H-E-B said that it is “the largest eCommerce fulfillment center for the company, coming in at twice the size of previous facilities,” and that it “further expands the retailer’s commitment to […]
< 1 min read
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Target’s April 2024 Circle Sale was its largest by sales lift

Track General Merchandise spending free Access chart in Dash. Target’s April Circle Sale generated 7% more sales than the weekly average in the previous 4 weeks according to Earnest credit card data. This represents a 2 point acceleration in the Circle Sale’s contribution to Target’s topline compared to Target’s October sale. Target Circle is a […]
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TikTok Shop customers spend more at lower ticket apparel retailers

Download full TikTok Shop report Access TikTok and Panel data in Dash. TikTok Shop customers spent 26% of their apparel wallet on Off-Price Department Stores and 11% on Fast Fashion in the 12-months ended February 2024, compared to 24% and 7% for the average shopper. Conversely, TikTok Shop users spent less than their peers at […]
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Where Does One U.S. Tax Dollar Go?

See this visualization first on the Voronoi app. Where Does One U.S. Tax Dollar Go? This was originally posted on our Voronoi app. Download the app for free on Apple or Android and discover incredible data-driven charts from a variety of trusted sources. Come tax season, a common refrain is: “what do my taxes even […]
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