HEB

  1. Channel: Grocery
MMR held an event in New York this week to honor Mass Market Retailing’s Most Influential Women of 2024. The retail honorees who attended included Alisa Dart of Dollar Tree/Family Dollar, Lindsay Knoop of Hy-Vee, Jocelyn Konrad of Dollar Tree/Family Dollar, Jennifer Lambert of Hy-Vee, Jill Pavlovich of Albertsons, Bonita Price of Dollar Tree/Family Dollar, […]
  1. Channel: Grocery
SAN ANTONIO — Robert Morton, an innovative leader who worked as the director of healthy living at H-E-B, suddenly passed away while attending the Expo West show.  He was 68 years old. The unwavering commitment that Morton had to advancing health and well-being had a profound impact on the lives of a great number of […]
  1. Channel: Grocery
by Kevin Coupe The San Antonio Express News reports that “on an unofficial subreddit dedicated to H-E-B, several posters identifying themselves as current and former employees have said that the 1999 song by German singer Lou Bega was the most annoying that’s played — often — over the grocer’s sound system. “‘I’m going to pull the fire […]
  1. Technology & Innovation
The Dallas Morning News reports that Kroger is bring human checkout personnel back to a store in the area that it converted to all self-checkout three years ago. “We listened closely to customer feedback and made the decision to convert back to hosting staffed checkout lanes at this store,” John Votava, a Kroger spokesman, tells […]
  1. Shopper & Customer
The American Customer Satisfaction Index (ACSI) Retail and Consumer Shipping Study 2023-2024 is out, concluding that “overall customer satisfaction surging 4% to a score of 78.0 (out of 100).” According to the report, “More than 60% of retailers measured see their individual ACSI scores improve in 2024 …  Customer satisfaction with online retailers remains unchanged […]
  1. Channel: Grocery
You can count on social media to host, even promulgate, a pointless conversation. Like recently, when a debate on Reddit blew up over whether Wegmans or H-E-B is a better supermarket.  In the words of my ancestors:  Oy. The post FaceTime with the Content Guy:  Wegmans vs. H-E-B (& Does It Matter?) appeared first on […]
  1. Technology & Innovation
As we approach the end of the year, here’s a look at our most popular retail systems articles during 2023, including Gorillas, The Trade Desk, Samsung UK, Amazon Fresh, H-E-B, AutoStore, and the RTIH Innovation Awards. 2023 RTIH Innovation Awards winners announced during glittering ceremony in central London Last month, we announced the winning submissions […]
  1. Channel: Grocery
  Looking for a meal for one or two at a price you can afford that is good!  Well it seems that many consumers are doing the same thing and that they are doing that with gusto at Trader Joe’s.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® “In the minds-eye […]
  1. Channel: Grocery
dunnhumby has released a special edition of the dunnhumby Retailer Preference Index (RPI), this one “designed to determine which retailers in the $1 trillion U.S. grocery market personalize the shopping experience best for their customers.” The winner is:  Amazon. H-E-B and Kroger came in second and third. According to the report, “These three retailers are […]
  1. Department: Food
    [[“value”:” The renovation includes upgraded departments and larger product assortment H‑E‑B has reopened a 43,000-square-foot remodeled store in Burnet, Texas.  The remodel includes renovations, upgrades, and an enhanced design to the store’s exterior, plus interior updates with new finishes, signage, lighting, equipment, and fixtures. In addition to updating some of the […]
  1. Channel: Grocery
NEW YORK — Time is running out to register for NACDS’ 90th anniversary celebration. Chain Drug Review, Drug Store News, The Emerson Group and MMR have joined forces to celebrate the contributions of the National Association of Chain Drug Stores and community pharmacy retailers. Registration is open for this special event, which will be held […]
  1. Channel: Grocery
Charles Butt, chairman and former CEO of San Antonio-based H-E-B, has landed on Forbes Magazine’s new ranking of the 400 richest people in the country. Butt, whose family founded the San Antonio-based grocery retailer in Kerrville, Texas, in 1905, reportedly has a real-time net worth of $7.6 billion. His total has declined since peaking at […]
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  1. Channel: Mass
  2. Channel: Mass
Walmart leads Forrester’s 2023 US retailer ranking, with Amazon in second. The top 10, representing 38% of total retail sales, remain unchanged from 2022. Walmart has once again secured the top position in Forrester’s annual ranking of the 67 largest US retailers (ranked by 2023 US net retail sales), with Amazon following closely in second […]

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