HEB

  1. Channel: Mass

Newsweek Most Trusted Grocers List Dominated By Walmart

Newsweek is out with a list, generated by BrandSpark International, of the “most trusted grocery stores as voted by American shoppers. BrandSpark surveyed 3200 Americans to capture their real opinions of what grocery store brands they trust the most.” The national top four:  Walmart, Kroger, Aldi, and Meijer. The northeast top four:  ShopRite, Walmart, Aldi, […]
< 1 min read
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  1. Trends & External Forces

H-E-B Expands Wellness Initiative To Austin

H-E-B announced that it is expanding its H-E-B Wellness initiative into the Austin market, offering “”full service primary care for all individuals age 12 and up, operating in coordination with registered dietitians with a food first philosophy rooted in science. In addition to primary care, services will include physical therapy, health/nutrition coaching, clinical pharmacists, specialty […]
2 min read
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  1. Trends & External Forces

H-E-B opens second wellness clinic

SAN ANTONIO, Texas, — H-E-B has opened two more clinics offering comprehensive health care services. The newest H-E-B Wellness Primary Care clinic opened last week at 8601 South Congress Avenue in Austin. Another clinic in central Texas debuted earlier in May. “In everything we do, our goal at H-E-B is to take care of Texans […]
3 min read
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  1. Channel: Grocery

H-E-B adds new primary care clinics

H-E-B is opening two new primary care clinics in Austin and Leander, TX. H-E-B Wellness Primary Care clinics, staffed by doctors, nurses and other medical professions, offer basic healthcare for people 12 and older. The clinics operate in cooperation with H-E-B’s registered dietitians and promote “a food-first philosophy rooted in science.”
< 1 min read
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  1. Department: Food

Your Views:  Storytimes

Last Friday we had a story about how H-E-B has signed on with Looma, a shopper education company, to use a network of smart tablets to tell stories about beer and wine products in a way that will inform purchase decision and connect customers to the people behind the products.  Which I found great, though […]
2 min read
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  1. Department: Beverage

FaceTime with the Content Guy:  Tell Me A Story

H-E-B has signed on with Looma, a shopper education company, to use a network of smart tablets to tell stories about beer and wine products in a way that will inform purchase decision and connect customers to the people behind the products.  Which I found great, though I did have two additional thoughts about a) […]
< 1 min read
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  1. Channel: Mass

Walmart Launches Remodel Blitz In Dallas-Fort Worth

The Dallas Morning News reports on how Walmart – which already has a one-third market share in Dallas-Fort Worth – is spending millions of dollars on remodeling some 50 stores there in anticipation of H-E-B’s move into the marketplace with its eponymous stores. According to the story, “Walmart has been building up its online pickup […]
2 min read
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  1. Corporate Strategy

NACDS names 2022-2023 officers

Brian Nightengale speaks here in his capacity as NACDS vice chair and as chair of the NACDS Political Action Committee. Nightengale was elected as NACDS chair of the board, and will accept the gavel on Tuesday morning. PALM BEACH, Fla. – During the National Association of Chain Drug Stores Annual Meeting, NACDS elected new officers, […]
2 min read
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  1. Channel: Grocery

Dallas Grocers Prepare For H-E-B Market Entry Later This Year

The Dallas Morning News reports that grocers in the Dallas-Fort Worth market are preparing to bring their A-game as H-E-B starts opening stores bearing its eponymous banner there later this year – with the likely result being that “Dallas-Fort Worth grocery shopping is going to be the best it’s ever been in 2022 … The […]
2 min read
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  1. Channel: Grocery

H-E-B Strengthens Its Hold On San Antonio, But A New Competitor Lurks

Business Insider has a piece about how “H-E-B tightened its grip on the San Antonio area’s $8 billion grocery market last year as the coronavirus pandemic continued changing shopping habits. “With 57 stores and about $4.2 billion in sales, the San Antonio-based company claimed 52.4 percent of the local market in 2021 … That’s up […]
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  1. Trends & External Forces

Rite Aid offers free COVID-19 tests to Medicare beneficiaries

PHILADELPHIA — Beginning Monday, people with Medicare Part B can visit any Rite Aid  location and receive up to eight over-the-counter COVID-19 tests every month at no cost. Heyward Donigan As part of the Medicare COVID-19 Over-the-Counter Test Initiative, people covered by Medicare Part B can bring their red, white, and blue Medicare card to any […]
2 min read
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  1. Channel: Grocery

Customer satisfaction is basically unchanged

ANN ARBOR, Mich. — Customer satisfaction with retail is relatively stable, according to the American Customer Satisfaction Index’s 2021-2022 ranking. The Retail Trade sector as a whole saw its score dip just 0.5% to 75.1 (out of 100). “Cool stability,” says ACSI managing director David Van­Amburg. “That’s the best way to describe the retail sector […]
2 min read
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  1. Channel: Grocery

Customer satisfaction with retailers is mostly steady

ANN ARBOR, Mich. — Customer satisfaction with retail is relatively stable, according to the American Customer Satisfaction Index’s 2021-2022 ranking.  The Retail Trade sector as a whole saw its score dip just 0.5% to 75.1 (out of 100). “Cool stability,” says ACSI managing director David VanAmburg. “That’s the best way to describe the retail sector […]
3 min read
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  1. Media & Marketing

Why Does It Take A Crisis for Retailer’s to Innovate?

“The future is already here–it’s just not very evenly distributed.” – William Gibson   In this episode we delve into why unremarkable retailers often struggle to make the changes they must until essentially being forced to, as well as what it takes to embrace a true culture of experimentation. Among the areas we explore are […]
2 min read
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  1. Channel: Grocery

FaceTime with the Content Guy:  H-E-B Screams For Teachers

H-E-B just announced that it is offered a limited edition private label ice cream called “Education Heroes,” and donating 10 percent of proceeds to help fulfill the classroom wishlists of teachers in Texas.  KC thinks this is an excellent idea, and refreshing. coming at a time when education is being politicized, some districts are banning […]
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  1. Channel: Delivery

Instant grocery delivery app JOKR faces falling sales, fickle customers

“Other Online Grocers” includes: 1520min, 7NOW, Boxed, Brandless, ButcherBox, Buyk, Cornershop, Daily Harvest, Farm Fresh To You, Favor, FoodKick, Fresh Direct, Fridge No More, Good Eggs, Gorillas, GrubMarket, HEB To You, Hungry Harvest, Hungryroot, Imperfect Foods, Instacart Purchase, Instacart Subscription-Annual, Instacart Subscription-Monthly, Kroger Ship, Mercato, Misfits Market, Peapod, Schwan’s, Shipt: Gross Merchandise Value, Shipt: Other […]
2 min read
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  1. Department & Category

Antone’s Famous Po’ Boys Finding Grocerant Growth Success

  Where is your customer buying food today?  Are they at the ‘Frozen Food Court? Are they at McDonalds, or are they at 7-Eleven ordering online?  When you are a regional brand with a loyal following you might want to drive incremental brand loyalty in a new avenue of distribution like Antone’s Famous Po’ Boys […]
3 min read
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  1. Channel: Grocery

BrandSpark Offers One Reading of “Most Trusted Grocery” Story

Newsweek has BrandSpark Internationals’ special edition of its BrandSpark Most Trusted Awards (BMTAs), “highlighting the most trusted grocery stores as voted by American shoppers.” Well, by 3200 American shoppers anyway. Here’s the list of the top five retailers, by region: National Walmart Kroger Aldi Publix Costco Northeast ShopRite Walmart Aldi Stop & Shop Wegmans Midwest […]
< 1 min read
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  1. Shopper & Customer

Amazon, H-E-B and Market Basket ranked as top grocers

CHICAGO — Amazon took the top spot in dunnhumby’s latest ranking of the nation’s top grocery retailers, with H-E-B following in second place and Market Basket leapfrogging three retailers to take the third spot away from Trader Joe’s. Wegmans held onto the fourth spot for a second year in a row. “The pandemic has massively […]
3 min read
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  1. Retailer Media

Retailer Preference Index with dunnhumby’s Grant Steadman & Eric Karlson

The CPG Guys, PVSB are joined in this episode by Grant Steadman, North America President & Eric Karlson, Director of Strategy & Insights at dunnhumby, the global leader in Customer Data Science
2 min read
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  1. Department: Food

H-E-B unveils suburban Houston store near space center

SAN ANTONIO — H-E-B in late December celebrated the opening of its newest store with a New Year’s Eve-inspired ball drop, welcoming shoppers to the El Dorado H-E-B outlet in Webster, Texas, in the Houston suburbs. The ball dropped during the opening ceremony featured a metal shingle design resembling the underside of the Space Shuttle, […]
2 min read
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  1. Channel: Ecommerce & Digital

Amazon Cements Leadership In Annual Grocery Industry Assessment

Customer data science analysis company dunnhumby, is out with the fifth annual dunnhumby Retailer Preference Index (RPI), which examines the approximately $1 trillion U.S. grocery market, and concluded that “in a second year dominated by Covid-19, Amazon cemented its leadership position, with H-E-B following in second place and Market Basket leap frogging three retailers to […]
< 1 min read
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  1. Associates & Employees

These 9 Retailers Were Named ‘Best Place to Work’

Glassdoor, the worldwide leader on insights about jobs and companies, just published its Best Places to Work in 2022 list and retailers should be excited. Of the 100 companies recognized, lululemon, Trader Joe’s, H E B, Wegmans Food Markets and numerous others competed for the top ranks.  To date, Glassdoor has more than 100 million […]
4 min read
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  1. Retailer Media

Amazon, H-E-B, and Market Basket are the Top U.S. Grocery Retailers, dunnhumby Retailer Preference Index Finds

The top retailers consolidated their power in 2021 while a pack of grocers including Amazon Fresh, Walmart Neighborhood, and Brookshire’s moved fast up the ranks
4 min read
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  1. Shopper & Customer

Amazon tops dunnhumby grocery list

CHICAGO — Amazon took the top spot in dunnhumby’s latest ranking of the nation’s top grocery retailers,  with H-E-B following in second place and Market Basket leapfrogging three retailers to take the third spot away from Trader Joe’s. Wegmans held onto the fourth spot for a second year in a row. “The pandemic has massively […]
3 min read
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Editor’s Choice

  1. Channel: Delivery
  2. Channel: Delivery
  3. Department & Category
  4. Channel: Ecommerce & Digital
  5. Acquisitions, Divestitures & Mergers
  6. Corporate Strategy
  7. Corporate Finance
  8. Partnerships & Alt Profit
  9. Department: Food
  10. Data & Insights
  11. International
  12. Shopper & Customer
  13. Technology & Innovation
  14. Trends & External Forces
  15. Merchandising
  16. Operations & Supply Chain
  17. Stores & Formats

Flink, the German instant grocery upstart, snaps up France’s Cajoo for ~$93M, takes fresh Carrefour funding, sources say at $5B valuation

Instant grocery startups sprang up and grew like weeds during COVID-19, fueled by consumers opting to practice social distancing and ready to order their food and sundries at the tap of an app, and VCs seeing an gap in the delivery market that had yet to be definitively filled. Now, perhaps inevitably, comes the consolidation.
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  1. Shopper & Customer
  2. Agencies & Vendors
  3. International
  4. Shopper & Customer
  5. Associates & Employees

Lowest consumer confidence for nearly 50 years

A consumer confidence monitor that has been running since 1974 recorded its lowest-ever score this month. The well-established GfK index was down to -40 for May, meaning consumers are less confident now than at any time for nearly half a century. Joe Staton, client strategy director at GfK, said: “This comes as UK unemployment hits […]
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  1. Department & Category
  2. Channel: Ecommerce & Digital
  3. Channel: Restaurants
  4. Department: Food
  5. Media & Marketing
  6. Data & Insights
  7. International
  8. Shopper & Customer
  9. Trends & External Forces

Success Does Leave Clues for Food Retailers

Giving credit where credit is due.  The grocerant niche filled with Ready-2-Eat and Heat-N-Eat fresh prepared food continues to drive top-line sales and bottom-line profits in every channel of retail foodservice.  According to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® the recent insights by the NPD group show just have important the […]
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