HEB

  1. Data & Insights
  The evolution of Ready-2-Eat and Heat-N-Eat fresh food has surged over the years, with 2025 proving to be a landmark moment for the grocerant niche. These retail food solutions cater to time-starved consumers seeking convenience, quality, and value. Steven Johnson, Foodservice Solutions® Grocerant Guru®, based in Tacoma, WA identifies seven powerful undercurrents driving this […]
  1. Channel: Grocery
  Kroger, one of the United States’ largest grocery chains, faces an increasingly challenging road ahead. The failed merger with Albertsons, intensified scrutiny over food stamp benefits, and a fragmented brand strategy are creating a conundrum for this retail giant. As competitors adapt more rapidly to changing consumer preferences, Kroger’s struggles highlight the evolving dynamics […]
  1. Department: Food
  Today convenience stores, grocery delis, and virtual restaurants are eating into legacy restaurant market share according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.The fast-food industry, once the go-to for affordability, speed, and convenience, is facing formidable competition from unexpected corners. Convenience stores (C-stores), grocery deli departments, and virtual restaurants are […]
  1. Department: Food
In today’s dynamic food retail landscape, grocery store service delis, once known for their quality, convenience, and fresh food options, are struggling to meet the demands of a modern consumer base hungry for more than just another cold cut or outdated salad option. Consumers desire for grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food consumers […]
  1. Channel: Grocery
MMR held an event in New York this week to honor Mass Market Retailing’s Most Influential Women of 2024. The retail honorees who attended included Alisa Dart of Dollar Tree/Family Dollar, Lindsay Knoop of Hy-Vee, Jocelyn Konrad of Dollar Tree/Family Dollar, Jennifer Lambert of Hy-Vee, Jill Pavlovich of Albertsons, Bonita Price of Dollar Tree/Family Dollar, […]
  1. Channel: Grocery
SAN ANTONIO — Robert Morton, an innovative leader who worked as the director of healthy living at H-E-B, suddenly passed away while attending the Expo West show.  He was 68 years old. The unwavering commitment that Morton had to advancing health and well-being had a profound impact on the lives of a great number of […]
  1. Channel: Grocery
by Kevin Coupe The San Antonio Express News reports that “on an unofficial subreddit dedicated to H-E-B, several posters identifying themselves as current and former employees have said that the 1999 song by German singer Lou Bega was the most annoying that’s played — often — over the grocer’s sound system. “‘I’m going to pull the fire […]
  1. Technology & Innovation
The Dallas Morning News reports that Kroger is bring human checkout personnel back to a store in the area that it converted to all self-checkout three years ago. “We listened closely to customer feedback and made the decision to convert back to hosting staffed checkout lanes at this store,” John Votava, a Kroger spokesman, tells […]
  1. Shopper & Customer
The American Customer Satisfaction Index (ACSI) Retail and Consumer Shipping Study 2023-2024 is out, concluding that “overall customer satisfaction surging 4% to a score of 78.0 (out of 100).” According to the report, “More than 60% of retailers measured see their individual ACSI scores improve in 2024 …  Customer satisfaction with online retailers remains unchanged […]
  1. Channel: Grocery
You can count on social media to host, even promulgate, a pointless conversation. Like recently, when a debate on Reddit blew up over whether Wegmans or H-E-B is a better supermarket.  In the words of my ancestors:  Oy. The post FaceTime with the Content Guy:  Wegmans vs. H-E-B (& Does It Matter?) appeared first on […]
  1. Technology & Innovation
As we approach the end of the year, here’s a look at our most popular retail systems articles during 2023, including Gorillas, The Trade Desk, Samsung UK, Amazon Fresh, H-E-B, AutoStore, and the RTIH Innovation Awards. 2023 RTIH Innovation Awards winners announced during glittering ceremony in central London Last month, we announced the winning submissions […]
  1. Channel: Grocery
  Looking for a meal for one or two at a price you can afford that is good!  Well it seems that many consumers are doing the same thing and that they are doing that with gusto at Trader Joe’s.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® “In the minds-eye […]

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  1. Data & Insights
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […]
  1. Holiday & Events
  2. Holiday & Events
A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
  1. Trends & External Forces
  2. Data & Insights
  3. Technology & Innovation
  4. Trends & External Forces
IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
  1. Data & Insights
  2. Technology & Innovation
There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]

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