Ocado

  1. Channel: Ecommerce & Digital

Ocado ramps up quick commerce push as it starts rolling out same day delivery slots in UK

Ocado is launching same day delivery slots in select UK areas. In an email to customers, the online grocery retailer said: “You can now order with your morning cuppa and we’ll deliver before dinner.” It added: “It’s perfect for when you’ve run out of milk. Oh, and you forgot to get the tinned tomatoes for […]
3 min read
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  1. Technology & Innovation

The need for speed: here’s why Amazon has no desire to stop at one hour online deliveries

Amazon is starting one-hour and three-hour deliveries in parts of the US, with Udit Madan, Senior Vice President of Worldwide Operations commenting this week: “Our customers are busier than ever and are looking for new ways to save time while keeping their households running.” And the company has no intention of stopping there, observes Brittain […]
3 min read
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  1. Shopper & Customer

Consumers shift to home-cooked meals and dine-in deals this Valentine’s Day

Valentine’s Day 2026 is shaping up to be a distinctly home‑centred occasion, as new data shows friends and couples who are celebrating are increasingly planning breakfast, brunch, and dinner at home. New research by Ocado shows that of those planning to celebrate Valentine’s Day, almost… This story continues at Consumers shift to home-cooked meals and […]
< 1 min read
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  1. Technology & Innovation

Milestone for Amazon Just Walk Out: last week’s biggest technology plays at a glance

RTIH rounds up the stand out retail technology deals, launches, deployments and pilots from the past seven days. Including AWS, Ocado Group, Currys, Stripe, Pennies, Tesco, Mistral AI, Asos, Sierra, Represent, Dema, Carrefour Belgium, and Reckon.ai. AWS A new Amazon Just Walk Out technology powered store has gone live at Loyola University New Orleans in […]
5 min read
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  1. Technology & Innovation

Former Waitrose Managing Director James Bailey set to take on CEO role at Pets at Home

Pets at Home Group has announced the appointment of James Bailey as Chief Executive Officer with effect from 30th March 2026. He was most recently Managing Director at Waitrose, a position he held for over five years from April 2020. During his tenure, he presided over the relaunch of Waitrose.com after the company moved off […]
2 min read
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  1. Channel: Grocery

Your Views  A Question For The Ages

Responding to this week’s FaceTime about the impact on jobs, MNB reader Rich Heiland wrote: Interesting. A question for anyone over 40 today: Could you have had the career you have had if you were coming out of college, trade school, entering the workforce today? It is a very good question, one that I have […]
3 min read
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  1. Channel: Grocery

Kroger’s 2026 Plans: Fresh E-Grocery Approach & An Outside CEO Hire

As Kroger released its third-quarter results late last week, it also revealed that it would write Ocado a $350 million check as a “one-off payment” to compensate  the technology company for the closure of three of robotic warehouses and the decision to “scrap plans for another facility.” At the same time, Kroger has revealed that […]
4 min read
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  1. Data & Insights

Kroger to Increase New Store Builds by 30% in 2026

Kroger has kicked off a physical store expansion program, beginning with the completion of four major store projects and groundbreaking for 14 locations in its Q4, which ends in February 2026. The supermarket giant expects to increase new store builds by 30% in FY 2026. “Earlier this quarter, we announced expansion plans for Harris Teeter, […]
2 min read
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  1. Technology & Innovation

Playing the legacy blame game: RTIH presents this week’s biggest retail technology stories

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail tech space. Here’s your briefing on the most important stories from the past few days, including Asda, Snapchat, Dior, Scandit, TikTok Shop, Voyado, foodora, Starship Technologies, Wing, and Walmart. 1. Asda puts blame on […]
7 min read
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  1. Technology & Innovation

Stuck in the Middle: What the Grocery “Mushy Middle” Feels Like — A Grocerant Guru® Take

There’s a physical sensation to being “stuck in the middle” of the grocery sector — a vibration between two magnets pulling in opposite directions. The discounters (Aldi, Lidl, WinCo and others) are tugging hard on price-sensitive shoppers while tech-forward giants (Walmart, Amazon-adjacent players) and premium specialists pull on convenience, assortment and experience. In the middle […]
6 min read
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  1. Technology & Innovation

Starring Lush, Primark, and Morrisons: RTIH presents this week’s biggest retail technology stories

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail tech space. Here’s your briefing on the most important stories from the past few days, including Talon.One, VoCoVo, PayPal, Abercrombie & Fitch, Retail Technology Show 2026, and Lincolnshire Co-op. 1. Lush works with Talon.One […]
8 min read
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  1. Channel: Ecommerce & Digital

Kroger Bails On Three Ocado Robotic Warehouses

Kroger announced that “following a comprehensive review,” it has decided to close three of its Ocado-powered robotic distribution centers, in Pleasant Prairie, Wis.; Frederick, Md.; and Groveland, Fla. The closures will come in January, while the company said it will continue “monitoring the remaining facilities’ performance.” According to the announcement, “In geographies where Kroger sees […]
2 min read
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  1. Technology & Innovation

AI cheerleader Amazon has never understood what physical retail stores are about and never will

Bricks and mortar continues to dominate the retail world, but e-commerce will ultimately triumph, and AI will play a key role in its rise to the top, Amazon boss Andy Jassy told analysts on a earnings call last week. “I still think if you look at the worldwide market segment share of retail, still 80% […]
4 min read
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  1. Channel: Ecommerce & Digital

Snappy Group appoints former Ocado exec to its board as c-store tech accelerates

Snappy Group, the technology business behind Snappy Shopper and Hungrrr, has appointed Vineta Bajaj, recently appointed Group CFO at Holland & Barrett and former senior executive at Ocado Group, to its board as a non-executive director. The appointment comes as the UK high street undergoes… This story continues at Snappy Group appoints former Ocado exec […]
< 1 min read
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  1. Technology & Innovation

Snappy Group adds Holland & Barrett CFO and former Ocado Group executive Vineta Bajaj to board

Snappy Group, the company behind Snappy Shopper and Hungrrr, has appointed Vineta Bajaj, Group CFO at Holland & Barrett and former executive at Ocado Group, to its board as a Non-Executive Director. “Convenience is being redefined,” says Bajaj. “It’s no longer just about speed. It’s about service, sustainability, and accessibility. Customers want grocery shopping that […]
3 min read
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  1. Technology & Innovation

Ocado Retail enlists Salesforce, Devoteam and Multiverse for its first ever AI Day event

Ocado Retail this week held its first AI Day. In a LinkedIn post, CEO Hannah Gibson said: “Everyone was invited to come and join the various sessions we put on throughout the day to help them understand more about how to move forward on their own journey with AI.” “Many of our colleagues are already […]
2 min read
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  1. Channel: Ecommerce & Digital

The young make prunes fashionable again

Health-conscious young people are boosting sales of old-fashioned fibre-favourites including prunes, according to new data. Research by Ocado Retail indicates strong year-on-year growth in fibre sales, including prunes (up 60%), spelt (up 59%) and fruit and fibre cereals (up 52%). Brands associated with fibre are… This story continues at The young make prunes fashionable again […]
< 1 min read
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  1. Channel: Grocery

Your Views:  A Question of Priorities

Responding to the Market Basket situation, one MNB reader wrote: Seems like Artie T DeMoulas was running the company like his father did, with a strong hand. His father rewarded those who worked hard and followed the company line. Those who didn’t found themselves without a job. His dad ran the company with a thin management team […]
6 min read
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  1. Channel: Ecommerce & Digital

Not So Fast:  Kroger Reconsiders Ocado-Powered Distribution Centers

Reuters reports that Kroger may be backing off its extended commitment to the Ocado-powered automated fulfillment network, as chairman and interim CEO Ron Sargent said last week that the company is conducting a “site-by-site” review of its current facilities and, presumably, its future plans to extend that network. “Ocado struck a deal with Kroger in […]
2 min read
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  1. Channel: Ecommerce & Digital

M&S Food marks five years since Ocado launch by splashing carrier bag on delivery vans

Time flies and all that…It’s been five years since M&S Food launched on Ocado and competition was duly ramped up in the crowded UK online groceries market. In 2019, Marks & Spencer inked a 50-50 JV deal with Ocado to sell M&S groceries via the separate entity Ocado Retail. The former says that the move […]
3 min read
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  1. Technology & Innovation

Vineta Bajaj departs Rohlik Group for CFO role at health and wellbeing retailer Holland & Barrett

Holland & Barrett reports that Vineta Bajaj is taking on the role of Group CFO in September, replacing Nick Allen who is leaving the retailer to pursue other opportunities. Bajaj previously held the same position at Rohlik Group. a Pan European online grocer spanning five countries that has unicorn status. She also spent ten years […]
3 min read
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  1. Technology & Innovation

Hollie Phipps exits Ocado Technology to make return to Tesco where she first began career

Hollie Phipps is starting a new position as Operating Model Manager – Automation, Online Fulfilment at Tesco. She joins from Ocado Technology and her CV also includes stints at Ocado Group and Argos. Phipps also previously worked at Tesco, enjoying a ten year spell at the UK grocery giant, and serving as Future Stores Project […]
2 min read
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  1. Technology & Innovation

Including Gopuff, Veloq, Specsavers, and Vinted: last week’s biggest retail technology plays at a glance

RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including Tommy Bahama, Aptos, Gibson, Pizza Pilgrims, Boot Barn, Sona, Jewells, NewStore, Royal Mail, Nike, and Affirm. Specsavers Specsavers has announced a £5 million investment over a two year period to fund the expansion and upgrade of […]
6 min read
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  1. Technology & Innovation

Ikea is giving away free portions of chips in Brighton this weekend as it gears up to open new store in city

Ikea is this weekend opening a seagull proof ‘chip theft insurance kiosk’, giving free chips to locals and visitors alike, to try to make up for all the meals disrupted by Brighton’s infamous, feathered troublemakers over the years. This officially opens on Saturday at midday at Brighton i360. The move comes as Ikea prepares to […]
3 min read
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  1. Technology & Innovation

Veloq gives first look into fulfilment centre as robotic arm starts picking customer orders in real-time

Veloq has take to social media to give a first look at its fulfilment centre where the newest robotic arm is officially live and picking customer orders in real-time. In June, we reported that Rohlik Group, a European online grocer and tech specialist founded in 2014 in the Czech Republic, was launching Veloq, an AI […]
2 min read
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  1. Technology & Innovation

Mad for it: QR codes deployed for Amazon Fresh Wembley store transformation as Oasis hit London for reunion tour

Britpop legends Oasis are currently in the midst of a heavily hyped reunion tour which recently saw them give sold out performances at Wembley Stadium. Amazon Fresh Wembley has undergone a major store transformation for this. In a LinkedIn post, Maddy Mottram, In-store Marketing Manager at Amazon Fresh UK, said: “We’re mad for it! I’m […]
3 min read
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  1. Technology & Innovation

Ocado migrates from legacy technology platform to OSP built for future of online grocery shopping

Ocado.com is now fully running on OSP (Ocado Smart Platform), the online grocery retailer’s technology platform, following a legacy system migration. This is an end-to-end e-commerce, fulfilment and logistics solution that taps artificial intelligence (AI), robotics and automation. In a LinkedIn post, Peter Thomas, VP of Engineering – E-commerce at Ocado, said: “I’m sure you’ll […]
2 min read
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Editor’s Choice

  1. Trends & External Forces
  2. Shopper & Customer
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees
  6. Merchandising
  7. Stores & Formats

Walmart to Expand Digital Shelf Labels Chainwide

Walmart will deploy digital shelf labels (DSLs) chainwide this year, doubling the approximately 2,300 U.S. locations currently using the technology (Walmart U.S. operates more than 4,600 stores). With more than 120,000 items in a typical Walmart store, managing price changes manually requires significant associate hours. Additionally, these DSLs are equipped with LED lights that make […]
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