Tech: Robotics

  1. Technology & Innovation
KEY POINTS “We are just at the dawn of the robotics age. And I would say artificial intelligence and battery technology are all a part of that movement as well,” Cathie Wood said. Amazon had more than 1.6 million workers at the end of 2021, according to its most recent annual report. Wood’s Ark Innovation […]
  1. Technology & Innovation
A recent consumer survey found that 76 percent of respondents would stop doing business with a company after just one bad experience. Reasons include high prices, rude agents, long hold times, and too many transfers. A bad bot experience can just as quickly upset a customer. Even when a chatbot clearly states it’s a chatbot, […]
  1. Technology & Innovation
London-based robotics and data intelligence company Dexory has launched a new platform called DexoryView. Supported by a new Dexory robot, said to be the tallest yet of its kind, this automates data collection and builds real-time digital twins that unlock insights across all levels of warehouse operations.  This allows companies up-to-date access to their inventory – across […]
  1. Department: Consumer Durables
One of the most popular cartoons I ever drew was about the Internet of Things, right after Google announced the acquisition of Nest in early 2014. “I think my Nest smoke alarm is going off,” one character tells another.  “Google Adwords just pitched me a fire extinguisher and an offer for temporary housing.” iRobot later […]
  1. Associates & Employees
The associate experience is a top-of-mind topic for today’s retailers. The frontline is the part of your team that customers interact with the most, so enabling them to handle their jobs in an enjoyable and efficient manner pays off by helping them create great experiences. The Home Depot is achieving these goals through Sidekick, an […]
  1. Channel: Ecommerce & Digital
Sam’s Club is embarking on an ambitious expansion of its physical footprint, beginning with five new fulfillment and distribution centers opening this year — the first, in Georgia, in Q3 2023. The club retailer also plans to open more than 30 larger-format stores, most of which will include enhanced perimeter departments, bigger healthcare spaces and […]
  1. Stores & Formats
BENTONVILLE, Ark. — Buoyed by record membership growth, Sam’s Club on Thursday announced plans to open more than 30 new clubs across the country, starting with a unit in Florida that is slated to open next year. The Walmart division also revealed a multiple-year plan to invest in and modernize its supply chain through new […]
  1. Operations & Supply Chain
Even though it might not always seem like it, things are getting better across global industry supply chains that have been impacted since the pandemic. As shipping ports are easing up, companies are proactively investing in new technologies and building contingency plans in hopes of making their supply chains more resilient and agile. As we […]
  1. Channel: Restaurants
Fast-food and quick-serve restaurant chains including Chipotle, White Castle and Wing Zone have put robots to work in their kitchens to serve customers food. “The tide has turned, this is no longer a question of are robotics coming to the industry,” said Jake Brewer, chief strategy officer at Miso Robotics. “It’s a foregone conclusion. The […]
  1. Technology & Innovation
[[“value”:” Struggling to find workers and eager to relieve staff from boring, repetitive tasks, fast-food restaurant chains are adding robots to their kitchens. Using artificial intelligence, computer vision technology and a mechanical arm, Miso Robotics’ Flippy 2 has been deployed to Chipotle, White Castle and Wing Zone. White Castle said it plans to add 100 […]
  1. Technology & Innovation
Supply chain consultant and former Amazon executive, Brittain Ladd, has provided a first look at an AutoStore micro fulfilment centre (MFC) installed in a H-E-B store in Plano, Texas, USA.    In a LinkedIn post, Ladd said: “I can state with no hesitation that the installed MFC is the most incredible AutoStore MFC I’ve ever […]
  1. Technology & Innovation
Ahead of the NRF Big Show taking place this week in NYC, Alphabet’s cloud division announced the development of a new machine vision algorithm capable of accurately taking stock of on-shelf inventory via cameras mounted on ceilings or used by employees (either the human or robotic). The system draws on a database of over a […]
  1. Technology & Innovation
Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show, running Jan. 15-17, 2023 and featuring more than 950 exhibitors and 100 educational sessions. High-profile speakers for the event at New York City’s Javits Center include Olympic gymnast Simone Biles, actor and writer Kal Penn […]
  1. Trends & External Forces
Responding to yesterday’s piece about the Southwest Airlines meltdown and the lessons it teaches every business, one MNB reader wrote: Your story about Herb and Southwest reminded me of the first time I met Bob Mariano. He is the living example of a hands-on, always-in-the-store, engaged food retail executive. A friend of mine introduced me […]
  1. Operations & Supply Chain
Against a backdrop of inflation, weakened consumer spending power, and lingering supply chain disruption sparked by the pandemic, retailers continue to face growing complexity and uncertainty. Traffic routing, inventory management, omnichannel purchasing, staff scheduling — all have contributed to increased challenges for the industry. Forward-looking retailers are embracing new technologies to help navigate today’s dynamic […]
  1. Technology & Innovation
Axios writes that “sidewalk delivery robots are cute and cool, but pilot tests in four U.S. cities found that it takes more than smart technology for a successful deployment.” The story goes on: “The pilots — in Pittsburgh, Miami-Dade County, Detroit and San Jose — originally sought to examine the socioeconomic changes that autonomous vehicles […]
  1. Technology & Innovation
Chances are your company has already spent time and money automating business processes that were once done manually. But that’s not enough to deliver the best customer experiences, biggest cost savings, long term growth, or greatest efficiency. What is? Intelligent automation.  What is intelligent automation? Intelligent automation combines robotic process automation (RPA), artificial intelligence (AI), […]
  1. Technology & Innovation
Some of the most noteworthy retail technology innovation during 2022 came via the micro-fulfilment centre (MFC) space. 2022 was the year many companies installed MFCs. including H-E-B which deployed an AutoStore MFC inside its flagship store located in Plano, TX, USA. 2023, meanwhile, will be the year several fulfilment companies breakout of the pack, according […]
  1. Operations & Supply Chain
The retail business has been around since time immemorial and it has grown to be one of the most prominent industries in the world. Managing and accounting the finances of a retail business is not an easy job, but it has to be done efficiently to ensure the business can diligently track revenues and losses.  […]
  1. Trends & External Forces
CNBC reports that “Walmart CEO Doug McMillon says the retail giant is managing for inflation and a slowdown in consumer demand that extends into 2023, and the economic conditions are changing what shoppers will see on the shelves of the nation’s largest retailer. “We’re managing this item by item, category by category,” McMillon says.  “We […]
  1. Technology & Innovation
Uber Eats has partnered with robotics company Cartken to offer automated food delivery in Florida using self-driving robots. The offering will launch with select retailers in the Dadeland area of Miami-Dade County, with plans to expand to additional cities in 2023. Cartken’s AI-powered sidewalk delivery robots currently are used for neighborhood food and grocery delivery, […]
  1. Operations & Supply Chain
Ever visited a retail customer service desk looking for a specific item and been told “The system says there are three in stock, but if they aren’t on the shelf, we don’t know where they are.”? Most shoppers have been in this frustrating position at least once (and most retailers, daily). While virtually every retailer […]
  1. Technology & Innovation
Electrical retailer Currys says it was the fourth busiest website in the UK over Black Friday with eight million customers online. It is also getting into the Christmas song business, with a tune courtesy of one of its employees. In a LinkedIn post, Andy Gamble, Chief Information Officer | Chief Transformation Officer at Currys, said: […]
  1. Technology & Innovation
The Wall Street Journal has a story about how “for decades, one of the hardest problems for robot developers to crack has been something seemingly mundane: how to replicate the human hand’s ability to pick up stuff. “Amazon.com has just come a lot closer to achieving this elusive goal, with a leap in its automation […]
  1. Trends & External Forces
Retail businesses usually have peak and down seasons. They must thrive by obtaining immediate cash flow support to sustain operational expenses during market fluctuations. Therefore, a merchant cash advance is a very practical funding option for many retail businesses.   What Is A Merchant Cash Advance? A merchant cash advance is a flexible business loan for […]
  1. Technology & Innovation
Brain Corp, working with Tennant, has completed the deployment of over 40 autonomous in-store scrubbers with the Czech Republic’s Albert, part of the Ahold Delhaize company. “After an extensive phase of research, we elected to deploy BrainOS powered Tennant autonomous scrubbers, which proved to be the most effective machines for operating efficiently and safely in […]
  1. Data & Insights
Co-authored by: Kaleigh Bisconti   If you visit our corporate headquarters in San Jose, California, be sure to check out the Cisco Store Tech Lab in Building 11. Remodeled and opened May of 2018, the 2500-square-foot store not only offers merchandise ranging from apparel to backpacks, but also showcases our latest Cisco and partner retail […]
  1. Technology & Innovation
Starship Technologies has partnered with Leeds City Council and the Co-op to bring autonomous grocery delivery to the streets of Leeds. The service will be available to 20,000 residents initially within the Adel and Tinshill area of Leeds. Orders are made through the Starship app, which is available for download on iOS and Android, with […]
  1. Technology & Innovation
There are five key benefits of using service robots in restaurants. They not only make life easier in many ways, but they also draw a crowd. Using technology has been crucial for many businesses to survive during the pandemic and to continue to thrive in a completely different economic environment. With so much innovation happening […]

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  1. International
  2. Department: Food
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Full Year Highlights Net revenues for the full year increased +9.7% driven by Organic Net Revenue1 growth of +12.3% with underlying Volume/Mix of +2.7%. For the fourth quarter, Net revenues increased +13.5% driven by Organic Net Revenue1 growth of +15.4% with underlying Volume/Mix of +1.6% Diluted EPS was $1.96, down 35.5%; Adjusted EPS1 was $2.95, up +11.9% on […]
  1. Technology & Innovation
  2. Technology & Innovation
  3. Trends & External Forces
  4. Associates & Employees
KEY POINTS “We are just at the dawn of the robotics age. And I would say artificial intelligence and battery technology are all a part of that movement as well,” Cathie Wood said. Amazon had more than 1.6 million workers at the end of 2021, according to its most recent annual report. Wood’s Ark Innovation […]
  1. Channel: Dollar/Value
  2. Department & Category
  3. ESG
  4. Partnerships & Alt Profit
  5. International
  6. Stores & Formats
Aldi is rolling out its partnership with the world’s largest surplus food platform, Too Good To Go, across all of its 990 UK stores. Following a successful trial last year, Aldi is now offering surplus food bags available nationwide, in a bid to tackle food waste while also offering even lower prices to customers. The […]
  1. Shopper & Customer
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Department & Category
  5. Department: Nonfood
  6. Corporate Strategy
  7. Corporate Finance
  8. Media & Marketing
  9. Retailer Media
  10. Agencies & Vendors
  11. Data & Insights
  12. Shopper & Customer
  13. Technology & Innovation
  14. Trends & External Forces
  15. Retail Operations
  16. Stores & Formats
H-E-B, Costco Best Navigate The 2020 – 2022 Pandemic Grocery Market Upheaval, Bumping Amazon From Its Top Ranking Customers emerged from 2020 – 2022 placing more importance than ever on finding the right balance of savings and quality while placing less importance on saving time. Pandemic surge in retailer digital capabilities and consumer digital adoption […]
  1. Data & Insights
  2. Department & Category
  3. Department: Food
  4. Data & Insights
  5. Shopper & Customer
  6. Trends & External Forces
  7. Associates & Employees
  8. Holiday & Events
Charted: U.S. Egg Prices Double in 2022 Eggs are a staple food for many countries around the world, and the U.S. is no exception. Americans eat between 250‒280 eggs a year on average. Eggs are also easy to cook, protein-dense and supply many daily vitamins needed for healthy living, making them a popular meal or […]

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