Tech: Robotics

  1. Technology & Innovation
The way our supply chain communicates is a mess. To find out what’s going where, shippers today use faxes, paper contracts, and lots of unstructured documents. Errors, delays, and lengthy wait times can ensue. If you’ve ever lost an item en route to your home, there’s a good chance this is why. Now, generative AI […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Evri, Tesco, Dunelm, EE, OnBuy, Save A Lot, Domino’s, M&S, Sodexo, Instacart, Walmart, and Dorel Home. Waitrose and Just Eat In the coming weeks, millions of Just Eat Takeaway.com customers will be able to order […]
  1. Shopper & Customer
The retail industry is undergoing major changes as businesses seek ways to improve efficiency and satisfy customers. Shoppers now expect quicker service, convenience, and minimal wait times, leaving retailers to explore new technologies that can meet these demands.   Automated dispensing systems (ADS) solve problems that retailers and customers experience. Long lines, human errors, and […]
  1. Channel: Ecommerce & Digital
Starting today, you can use three new text-to-image models from Stability AI in Amazon Bedrock: Stable Image Ultra, Stable Diffusion 3 Large, and Stable Image Core. These models greatly improve performance in multi-subject prompts, image quality, and typography and can be used to rapidly generate high-quality visuals for a wide range of use cases across marketing, […]
  1. Technology & Innovation
Ikea has embarked on the latest phase of drone adoption by rolling out an upgraded AI-powered system that will allow the drones to work efficiently alongside human workers in distribution centers. By integrating this new system into fulfillment spaces, Ikea’s operations will “run continuously,” the company shared in an announcement. Ikea initially adopted drone technology […]
  1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including B&Q, DPD, Walmart, Sainsbury’s, Instacart, Aldi, Asos, Microsoft, Lush, Ocado Retail, and Saks Off 5th. 1. DIY retailer […]
  1. Technology & Innovation
The future is here, and it’s connected. IoT cloud solutions are changing the way we live, work, and play. From smart homes to industrial automation, these cutting-edge technologies are transforming industries and creating new possibilities. IoT cloud solutions are revolutionizing the retail industry, making it more efficient and customer-focused. As we look to 2025, these […]
  1. Technology & Innovation
Kroger will implement advanced picking technologies from its long-time partner Ocado Group at fulfillment centers across its network, including greater use of robotics in preparing customer orders. Kroger, which has been working with Ocado since 2018, will implement these “Re:imagined” technologies across multiple current fulfillment centers as well as future facilities. The new solutions include […]
  1. Channel: Ecommerce & Digital
Forecasts are always wrong — that is a foundational truth of projecting demand. It’s a game of how close you can get to reality — and how fast you can respond when you miss the mark. To better distribute products across its network, Amazon has started charging sellers that carry consistently low levels of inventory relative to […]
  1. Technology & Innovation
RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including GXO Logistics, Agility Robotics, Netto, Trotters Childrenswear, ShipEngine, Long John Silver’s, WSS, Aptos, Asda, Walgreens Boots Alliance, and Macy’s. GXO Logistics and Agility Robotics GXO Logistics and Agility Robotics, creator of the bipedal mobile manipulation robot […]
  1. Shopper & Customer
The retail industry has seen a major shift towards automation in recent years. Many retailers are now using chatbots, interactive voice response (IVR) systems, and other forms of automated customer service. While automation has some clear benefits, it also comes with some downsides. In this article, we’ll look at the key advantages and disadvantages of […]
  1. Technology & Innovation
Take a guess at filling in the blank here: _______ is to AI Agents as Data is to AI Models The answer, as you likely surmised from my headline, is APIs. Let’s discuss why… Data is the differentiation in AI models For the past year and a half, the hyper hype cycle of AI madness […]
  1. Technology & Innovation
The scene at Apple’s WWDC this week was, in a way, emblematic of the times. The tech giant’s AI announcements were massively hyped ahead of the show. The products themselves were interesting, but not the “next iPhone” some expected. Still, the market loved it, adding hundreds of billions to Apple’s market cap in just a […]
  1. Technology & Innovation
In 1960, the founder and eventual CEO of Intel, Gordon Moore, made a hypothesis about the pace withwhich computing would accelerate in the coming decades. ‘Moore’s Law’ as it came to be known, statedthat on their current trajectory, the number of transistors on a circuit would double every two yearswhile the cost to attain those […]
  1. Channel: Club
For the fourth year, Retail TouchPointsand Design:Retailare revealing a new class of emerging leaders worth knowing. The 40 Under 40 Awards and its winners represent the diversity of the retail industry and its various players: brands, technology vendors, agencies and consultancies, and design firms. And at the brand level, we have the honor of spotlighting […]
  1. Associates & Employees
Integrating advanced technology into retail operations is becoming increasingly crucial as market demands evolve. Consumers now expect next-day delivery, click-and-collect, swift returns and near-flawless accuracy as the new norm. To meet these growing demands, retailers are turning to advanced technologies that enhance efficiency, optimize productivity and navigate the volatility of the current labor market. To […]
  1. Technology & Innovation
When we talk about industrial robot manufacturers, we often think of massive machines working in factories. But there’s a new wave of innovation coming from companies like MiR, which design and manufacture autonomous mobile robots (AMRs). These mobile robots are not just for heavy-duty industrial work; they’re making waves in retail too, especially in supply chain […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Walmart, Hugo Boss, Zippin, Tesco, PepsiCo, The LEGO Group, M&S, Polytag, DoorDash and Ulta Beauty. Hugo Boss Hugo Boss has unveiled Hugo Boss XP, an omnichannel membership experience based around the brand’s customer app. This […]
  1. Department & Category
  Steven Johnson the Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, has been observing the evolution of the food industry for years. One of the most exciting developments in recent times is the rise of technology-driven concepts like Speedy Eats, a trailblazer in the quick-service food industry. This innovative company is setting a new […]
  1. Data & Insights
  In the face of persistent inflation, consumers are increasingly turning to promotions, discounts, and loyalty programs to manage the rising costs of dining out. A significant 78% of Americans concur that escalating menu prices have made dining out more challenging this year.  Once again StevenJohnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, wants […]
  1. Technology & Innovation
Keeping up with nanosecond social media trends is a never-ending challenge for retail brands and shoppers. In addition to responding to these fast-paced microtrends, merchandisers face increased pressure to incorporate cutting-edge personalization techniques that drive authentic shopping experiences and cultivate brand loyalty. So, what’s the answer to remaining innovative and on-trend in 2024? According to […]
  1. Technology & Innovation
RTIH rounds up ten retail systems ventures who have recently secured significant investments in their businesses, including blockchain enabled Web3 fashion startups, customer journey management platforms, and computer vision and AI powered warehouse inventory monitoring solutions. 1. TheyDo Customer journey management platform, TheyDo, has secured an additional $34 million in a Series A+ funding round. […]
  1. CPG & FMCG
Unilever has announced the launch of a Persil Wonder Wash, a new science-backed innovation responding to evolving laundry needs and the changing technology in consumers’ homes. Unilever used cutting-edge robotics and AI to develop Wonder Wash, a laundry detergent specifically designed for outstanding performance even… This story continues at New Persil Wonder Wash Or just […]

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Editor’s Choice

  1. Media & Marketing
  2. Channel: Mass
  3. Department: Consumer Durables
  4. Acquisitions, Divestitures & Mergers
  5. Corporate Strategy
  6. Media & Marketing
  7. Agencies & Vendors
  8. Data & Insights
  9. Shopper & Customer
  10. Technology & Innovation
  11. Trends & External Forces
  12. Retail Operations
  13. Merchandising
  14. Stores & Formats
When personalization works, it feels seamless. But when it misses—like receiving offers for products you’ve already bought or irrelevant recommendations—it creates a disconnect. Personalization is incredibly powerful when done right, yet many retail businesses today are falling short. In a 2024 study, Deloitte found that 80% of consumers prefer brands that offer personalized experiences, and […]
  1. Trends & External Forces
  2. Department & Category
  3. Corporate Finance
  4. Trends & External Forces
Mike Tyson’s latest KO move comes in the form of an investment in a plant-based QSR. In a press release on GlobeNewswire, through Carma HoldCo, Mike Tyson announced a strategic investment in Mr. Charlie’s Told Me So (TMS), a pioneering plant-based quick-service restaurant (QSR). This move comes as the plant-based food market is projected to exceed […]
  1. Retailer Media
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Retailer Media
  5. Agencies & Vendors
  6. Retail Ecosystem
  7. Data & Insights
  8. Technology & Innovation
  9. Trends & External Forces
The CPG Guys are joined in this episode by Mark Baum, Chief Collaboration Officer at the Food Marketing Institute and Liz Buchanan, North America President of NielsenIQ. FMI & NielsenIQ are collectively performing a joint research along with Thinkblue LLC – a consulting powerhouse that includes our co-host Sri, on the latest in retail media. […]

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