Tech: Robotics

  1. Retail Operations

Alaiko, Europe’s fastest growing direct to consumer fulfilment provider, launches in the UK

Europe’s leading direct to consumer e-commerce fulfilment company, Alaiko, is expanding into the UK. To serve the local market, its is partnering with a state-of-the-art fulfilment centre north of London. Unlike other logistics providers, Alaiko is a tech first fulfilment company. It enables shops to manage e-commerce operations from start to finish, using its unique […]
2 min read
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  1. Associates & Employees

HRG promotes three associates

WAUKESHA, Wis. —  HRG has promoted three associates to new roles. Steve Hill was elevated to PC development/technical analyst lead and Cat Renwick and Noah Rosenthal were both promoted to category analysts. Hill has been with HRG since 2019. In his new role, HRG’s developer team will report to him, and he will be responsible for […]
2 min read
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  1. Operations & Supply Chain

Master the Art of Order Picking in E-commerce: a Practical Strategy for Rapid Growth

The evolution of e-commerce and consumer behavior has naturally transformed various processes. Since the early days of online sales, payment methods, logistics, user experience, and many other elements have undergone significant changes. These changes are driven by trends that are based on consumer behavior, identifying specific needs to address. Among these evolving processes, logistics has […]
5 min read
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  1. Technology & Innovation

Three pillars of The New Automation Mindset, for an age when anyone can automate anything with AI

I’m excited to announce a new book coming out this summer, The New Automation Mindset: The Leadership Blueprint For An Age When Anyone Can Automate Anything With AI. Written by Vijay Tella, CEO of Workato, with contributions by Massimo Pezzini and myself, it offers a framework for harnessing automation as an engine of innovation, not […]
8 min read
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  1. Media & Marketing

Bouclair deploys PredictSpring to connect store and online experiences for employees and customers

Bouclair, a home furnishings and décor brand operating across Canada, has completed the integration of PredictSpring’s PoS into all of its retail locations. “For over 50 years, we have been committed to offering our customers not only stylish and affordable home furnishings, but also a personalised and enjoyable shopping experience,” says Peter Goldberg, President and […]
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  1. Technology & Innovation

2023 food industry innovations – what are restaurant service robots?

The food industry is one of the oldest in the world. For as long as humans have existed, people have needed to eat, but that doesn’t mean we still consume food in the same way that our distant ancestors did. There have been numerous technological innovations over the past few thousand years, from harnessing the […]
2 min read
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  1. Operations & Supply Chain

Shopify Lays Off Employees, Sells Off Logistics Business

The Information reports that Shopify plans to “lay off 20% of employees and would sell its logistics business to Flexport, as the e-commerce company pushes to cut costs further and refocus on its core business.” The moves come as the company said that its Q1 revenue increased 25% to $1.5 billion, compared to the same […]
2 min read
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  1. Channel: Ecommerce & Digital

Amazon Adds Uber Eats Delivery Updates to Smart Device Repertoire

Amazon and Uber have entered into a partnership that will integrate Uber Eats directly into Amazon Echo devices, letting shoppers track their orders hands-free. Alexa will provide timely updates on critical points in the delivery process, such as when an order is being prepared through when the order has been delivered. Shoppers can set how […]
2 min read
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  1. Data & Insights

Will ChatGPT Transform Retail CX? Making the Case for AI in Customer Support

Since its launch in November, Open AI’s ChatGPT has left no industry untouched and retail is no exception. Grocery delivery giant Instacart recently partnered with Open AI to launch a new artificial intelligence (AI) chatbot feature called “Ask Instacart.” Shopify has integrated ChatGPT into its Shop app. Many retailers are quickly realizing they need to […]
3 min read
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  1. Channel: Marketplace

Shopify Sells Logistics Business, Cuts Workforce 20% to Refocus on its ‘Main Quest’

In tandem with strong Q1 2023 earnings, ecommerce platform Shopify announced a number of major strategic moves designed to “sharpen its focus on building and scaling the future of commerce,” including the sale of its logistics business to Flexport and job cuts amounting to 20% of the company’s workforce. Shares of the company surged on […]
3 min read
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  1. Channel: Ecommerce & Digital

Ocado Group announces an agreement to acquire 6 river systems

Ocado Group has announced it has reached agreement with Shopify over the acquisition of 6 River Systems. 6 River Systems is a collaborative AMR (Autonomous Mobile Robot) fulfilment solutions provider… The post Ocado Group announces an agreement to acquire 6 river systems appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Technology & Innovation

Hannover Messe The role of soft robotics in industrial transformation and beyond

Hannover Messe, one of the world’s leading trade fairs for industrial technology, returned in full force this year. The BCC Research team, consisting of Greg Johnson (Associate Director of Consulting), Michael Goeloe (Senior Account Manager), and Erik Yurof (Senior Director of Account Management), were kept busy at the event, participating in industry discussions on the […]
< 1 min read
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  1. Technology & Innovation

John Lewis invests in Logitex’s cutting edge warehouse transformation tech

John Lewis has tapped up robotics and automation exhibitor, Logistex, to help improve its warehouse execution system. The new system will optimise the retailer‘s new ecommerce distribution centre in Fenny… The post John Lewis invests in Logitex’s cutting edge warehouse transformation tech appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Channel: Grocery

Kroger opens Austin fulfillment spoke

CINCINNATI — Kroger Co. last month opened its latest fulfillment “spoke” in Austin, Texas, allowing the grocery retailer to expand the reach of a customer fulfillment center (CFC) already operating in the Dallas area and powered by technology from U.K.-based Ocado Group PLC. “Austin is one of the fastest-growing cities in the country, and we […]
2 min read
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  1. Shopper & Customer

Your Views:  Speculation

One MNB reader sent me an email with some thoughts about the lawsuit filed by consumers objecting to the Kroger-Albertsons merger: Do you think concerned grocery shoppers are most worried about a lack of competition (choices) or low prices?  I think many of us are guilty of supporting a “just cause” and shopping the opposite.  […]
5 min read
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  1. Technology & Innovation

Driving businesses forward: Retail Technology Show announces 2023 Innovation Awards shortlist

Retail Technology Show, which is set to take place on 26th and 27th April at London’s Olympia, has announced the shortlist for its 2023 Innovation Awards. Ten solutions have been shortlisted as “shining examples of trailblazing tech and innovation that can help retailers drive their businesses forwards and generate competitive advantage – from new retail […]
3 min read
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  1. Shopper & Customer

Eight Call Answering Mistakes You Have To Avoid

More than three quarters of customers prefer talking to a real person when contacting a business. And many say it’s more important to them as an increasing amount of communication becomes automated. The information, from a ‘future of customer experience’ report commissioned by PwC, highlights the essential role phone calls still play across businesses, whether […]
4 min read
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  1. Technology & Innovation

Hannover Messe 2023: Key examples of Robotic Process Automation

Industries the world over are transforming to meet the needs of future generations. The population is expanding, which means processes must be refined, enhanced, and optimized. Automation technology, specifically Robotic Process Automation (RPA), is at the core of these changes, allowing businesses to use software-driven robots to automate routine activities. As a result, human labor […]
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  1. Technology & Innovation

The Robots are Here! And They’re Transforming Retail Fulfillment

The last few years have been very interesting; and I’m not (just) talking about the global pandemic. What has struck me over the past few years has been the rise in robotics within supply chain. For decades, robots have played an important role within manufacturing, but more recently, we’ve seen an increase in robots penetrating […]
4 min read
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  1. Department: Nonfood

5 Tips To Maximize Your Business Resources

Resources are important in helping you meet your customers’ needs efficiently. These are broad and include human, financial, intellectual, and physical resources. As a business owner, you aim to have the resources bring you returns matching the money you invested in acquiring them. However, you’ll only achieve this if you fully utilize your business resources. […]
3 min read
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  1. Technology & Innovation

Featuring Grab2Go, Karakuri, and Valtech: RTIH’s biggest retail technology articles on LinkedIn right now

We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Specsavers, Nando’s, Amazon, Tesco, Obsess, Covariant, and In The Style. Valtech announces partnership with Specsavers to optimise optical retailer’s customer facing technology Having […]
4 min read
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  1. Channel: Mass

Walmart outlines growth strategy

BENTONVILLE, Ark. – Walmart is using its two-day 2023 Investment Community meeting to provide details of its investment approach. Company leaders are presenting a roadmap for how investments centered around people and leveraging a state-of-the-art integrated supply chain network are delivering a leading omnichannel experience and driving top-line growth, margin expansion and an improved return […]
3 min read
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  1. Technology & Innovation

MURTEC 2023: Insights from Top Restaurant Chains and Tech Leaders

At this year’s Multi-Unit Restaurant Technology Conference—MURTEC—retail experts and executives from around the restaurant industry came together to share insights on the latest industry trends and projections. After a challenging 2022, this year’s theme focused in on the deeper integration of existing information technologies to leverage greater operational efficiencies and personalization for customers, that “the […]
6 min read
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  1. Trends & External Forces

Walmart Outlines Growth Strategy, Unveils Next Generation Supply Chain at 2023 Investment Community Meeting

TAMPA, Fla., April 4, 2023 — Walmart Inc. (NYSE: WMT) is kicking off its two-day 2023 Investment Community meeting, where leadership will highlight how the company is investing to strengthen its business through its people and an unparalleled, next generation supply chain network of stores, clubs, and fulfillment centers and driving future global growth opportunities across […]
8 min read
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Trending Topics

Editor’s Choice

  1. Channel: Mass
  2. Channel: Grocery - Natural
  3. Channel: Mass
  4. Channel: Specialty & Other
  5. Department & Category
  6. Department: Consumer Durables
  7. Department: Nonfood
  8. Corporate Strategy
  9. Media & Marketing
  10. Shopper & Customer
  11. Trends & External Forces
  12. Merchandising
  13. Stores & Formats

Target Leapfrogs Walmart For Upscale Grocery Approach

Bloomberg has a story about how “a slew of retailers are beefing up their grocery investments to lure in consumers cutting back on non-essentials like clothing and electronics. But as they lay out plans to improve their food offerings and supply chains, the big question is how does one compete with the mighty Walmart Inc. on […]
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  1. Department: Beverage
  2. CPG: Adult Beverage
  3. CPG: Beverage
  4. CPG: Food
  5. CPG: Food & Bev
  6. CPG: HBC
  7. Channel: Ecommerce & Digital
  8. Channel: Restaurants
  9. Department & Category
  10. Department: Adult Beverage
  11. Department: Beverage
  12. Department: Food
  13. Department: HBC
  14. Department: Nonfood
  15. Corporate Strategy
  16. Corporate Finance
  17. Corporate Purpose
  18. ESG
  19. Media & Marketing
  20. Agencies & Vendors
  21. Data & Insights
  22. Shopper & Customer
  23. Technology & Innovation
  24. Trends & External Forces
  25. Merchandising
  26. Operations & Supply Chain

Circana reveals 2022 New Product Pacesetters

CHICAGO – Circana, formerly IRI and The NPD Group, has released its 2022 New Product Pacesetters, the 28th annual report revealing the top new product launches across food and beverage and nonfood sectors. The report illustrates the enduring power of CPG innovation, revealing that consumer spending on new product offerings remained elevated last year despite challenges […]
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  1. Channel: Mass
  2. Channel: Mass
  3. Acquisitions, Divestitures & Mergers
  4. Media & Marketing
  5. Retailer Media
  6. Shopper & Customer
  7. Trends & External Forces
  8. Owned Brands (Private Label)

Walmart Upgrades Its Digital Ad Network

From Advertising Age: “Walmart Connect, which has made huge gains in recent years through digital advertising, is testing ways to bolster in-store pieces of its retail media network. “For the first time, Walmart Connect is selling ads on its revamped in-store radio network and integrating sampling programs with online offerings. While aspects of Walmart Connect’s […]
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  1. Channel: Grocery
  2. Trends & External Forces
  3. Stores & Formats

H-E-B expands its discount format

Several years after opening its last Joe V’s location, H-E-B is reigniting the banner with two locations set to open in Dallas by 2025. Dive Brief: H-E-B announced Tuesday it is opening two Joe V’s Smart Shop by H-E-B stores in Dallas, marking the first time the grocer’s discount format will appear outside of the Houston area. […]
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  1. Retailer Media
  2. ESG
  3. Media & Marketing
  4. Retailer Media
  5. Shopper & Customer
  6. Operations & Supply Chain

Giant Eagle launches in-house retail media network Leap

The platform leverages the chain’s loyalty program, bringing personalized ads to shoppers in-store, in-app, on social media and elsewhere, said Damian Scott, who heads up the grocer’s retail media and front-end digital operations. Dive Brief: Giant Eagle announced on Wednesday the debut of Leap Media Group, an in-house retail media arm that leverages the regional […]
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