Tech: Robotics

  1. Technology & Innovation
In today’s dynamic world of retail, the spotlight remains on artificial intelligence (AI) — and for good reason. AI is undoubtedly transformative, reshaping the future of retail. In addition to AI, other technologies are also making significant strides. Radio-frequency identification (RFID), replacing barcodes, revolutionizes supply chain and inventory management. Video analytics leverages computer vision to […]
  1. Technology & Innovation
By Doug Stephens A recent study at the University of Arkansas pitted 151 human test subjects against Chat GPT-4 in a series of tests for creativity. Their findings concluded that, on average, GPT-4 produced more creative and useful responses across 4 commonly accepted testing protocols, when compared to responses from human participants. I found this […]
  1. Technology & Innovation
“Retailers need to use AI more,” said Harmony Murphy, Retail Head of Advertising at Google UK&I, in an exclusive chat with RTIH after her opening Smart Retail Tech Expo keynote speech today at London ExCel, which discussed the transformative potential of artificial intelligence in the retail industry.  “Generative AI has democratised access and made the […]
  1. Shopper & Customer
Grocery stores have been in a state of flux in recent years, influenced broadly by the economy and supply chain issues and, at the store level, by how consumers want to shop. This year, grocery bills are expected to exceed $300 a week, which in turn will impact the choices consumers are making at the […]
  1. Channel: Drug
The Boston Globe has a piece about “CVS rage,” which it characterizes this way: “CVS, how do we hate thee? Let us count the ways: “We dread thine long pharmacy lines, that sometimes end in frustration, with a stressed-looking employee rooting around aimlessly for a bag with your name on it, or informing you that […]
  1. Technology & Innovation
Strap in for a glimpse into the not-too-distant future where our retail escapades are getting an android-assisted upgrade! From precision shelf stocking to whizzing through checkouts, let’s wheel through six ways in which robots are already revolutionizing the entire shopping experience. Stockroom Sorting Shenanigans There’s now a wide variety of different types of robots for […]
  1. Technology & Innovation
Glenn Faulkner has taken on the role of Hardware Product Manager at checkout-free stores firm AiFi. Faulkner joined the company in 2020, as Technical Program Manager, and was most recently Solutions Architect. Prior to AiFi, he was Client Delivery Analyst at Bossa Nova Robotics. His CV also includes stints as E-commerce Manager at J E […]
  1. Channel: Grocery
Following a 15-store pilot project that kicked off in May 2023, SpartanNash has deployed Tally, an autonomous inventory robot, in 60 more company-operated stores across the Midwest. The retailer operates 144 supermarkets, mostly under the Family Fare, Martin’s Super Markets and D&W Fresh Market banners. The robots from Simbe support the solution provider’s Store Intelligence […]
  1. Technology & Innovation
Navigating the dynamic retail tech landscape, from AI to robotics, offers promise and challenges. Retailers chase efficiency, personalised experiences, and profitability but grapple with implementation challenges. A disparity is emerging between larger retailers with resources to invest and smaller players, posing a formidable competitive gap. That’s the view of Toby Pickard, Retail Futures Senior Partner […]
  1. Technology & Innovation
  The restaurant industry is facing many challenges in the post-pandemic world, such as labor shortages, rising costs, and changing customer preferences. To survive and thrive in this competitive market, restaurants need to adopt innovative solutions that can enhance their efficiency, quality, and customer satisfaction. One of these solutions is robotic food delivery, which is […]
  1. Technology & Innovation
Remember the days when malls and Main Street stores were bustling every single day? Things took quite a nosedive after internet shopping took off a couple of decades ago – so brick-and-mortar retail establishments have had to adapt to stay in the game. As customers continue to purchase items online and get them delivered to […]
  1. Data & Insights
  McDonald’s, the fast-food behemoth, has a rich history of investing in other restaurant chains.  In the late 1990’s, as regular readers of this blog know, McDonald’s bought Donato’s Pizza, Boston Market, and a stake in fledging Chipotle Mexican Grill.  However less than a decade later, McDonald’s divested from all three chains, which had become […]
  1. Retail Ecosystem
Online electronics and appliance marketplace Newegg is making a big push into resale with the debut of Newegg Refreshed, a refurbishment program for pre-owned products. Among the product categories now available in refurbished condition on Newegg are Apple products (iPhone, iPad and MacBook) and Advanced Battlestations (ABS) gaming desktop PC systems, as well as other […]
  1. Retail Ecosystem
Online electronics and appliance marketplace Newegg is making a big push into resale with the debut of Newegg Refreshed, a refurbishment program for pre-owned products. Among the product categories now available in refurbished condition on Newegg are Apple products (iPhone, iPad and MacBook) and Advanced Battlestations (ABS) gaming desktop PC systems, as well as other […]
  1. Technology & Innovation
The world might be on the brink of a futuristic shift as Tesla plans to mass produce its Optimus humanoid robots. The renowned electric vehicle and artificial intelligence company, Tesla, is rapidly expanding its workforce in Palo Alto, a strong indication of its ambitious production plans.
  1. Technology & Innovation
While at NRF 2024: Retail’s Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Karen Mitchell, senior vice president and chief marketing officer of Stop & Shop, a supermarket chain, to learn more about how the business is using robotics to improve the in-store customer experience as well as create engaging […]
  1. Data & Insights
With over 40,000 people, 6,200 brands, 100 countries represented, and over 1,000 exhibitors, retail’s Big Show lived up to its name this year and artificial intelligence was the headlining topic. However, while AI dominated the content sessions at NRF, the real conversations were happening in the breakout rooms and on the expo floor, and attendees […]
  1. Channel: Ecommerce & Digital
Amazon’s Buy Box is more than just a ‘Buy Now’ button—it’s a gateway to a marketplace serving millions of customers worldwide. As one of the world’s largest online retailers, Amazon holds massive potential for businesses of all sizes seeking to tap into its broad and diverse consumer base. The Buy Box, also called the “Featured […]
  1. Technology & Innovation
Tens of thousands of retail professionals from all over the world will fill New York City’s Javits Center for Retail’s Big Show from Jan. 13 to 16, 2024. The draw? More than 1,000 exhibitors and 170 sessions featuring a wide array of speakers, from leading retailers to suppliers, analysts and other industry experts — plus […]
  1. Technology & Innovation
Walmart is now offering drone delivery for up to 75% of the Dallas-Fort Worth (DFW) population, giving it the largest such footprint of any US retailer. It made the announcement at CES 2024, which is currently taking place in Las Vegas. “This expansion will bring the ultimate convenience of drone delivery to communities across the […]
  1. Data & Insights
Artificial intelligence allows retailers to gain a far deeper understanding of customer preferences and behaviors by analyzing information like browsing and purchase histories. Using sophisticated AI algorithms, retailers can build comprehensive profiles that reveal what individual shoppers like and need over time. This empowers retailers to provide hyperpersonalized product recommendations that closely match each customer’s […]
  1. Technology & Innovation
Logiwa has updated its Logiwa IO Fulfilment Management System (FMS) to cope with the high volume fulfilment needs of today’s modern digital marketplaces. Online sales, delivery services and connected in-store omnichannel services mean grocers, clothes retailers, equipment manufacturers and indeed almost all other firms involved in 21st century business have more complex fulfilment needs than […]
  1. Technology & Innovation
The Boston Globe has a profile of Rick Cohen, the executive chairman of C&S Wholesale Grocers, the nation’s largest wholesale grocery company, that focuses largely on his role as CEO of  warehouse robotics company Symbotic. Two excerpts: •  “The vision for Symbotic is to be the best automation company in the world,” Cohen said at […]
  1. Technology & Innovation
As we get closer to 2024, we’re still seeing advances in production processes that boggle the mind. Businesses that are able to leverage these increasingly efficient solutions early on often gain that competitive advantage necessary to thrive in today’s competitive environment. It can be difficult to predict what the future might hold, and even harder […]
  1. Technology & Innovation
Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts, meeting tight deadlines and addressing the needs of multiple stakeholders. In addition, several external factors — from weather to traffic to a lack of available parking — can disrupt the process. To enhance efficiency and increase productivity, […]
  1. Technology & Innovation
With signs that retail sales are slowing and inflation remaining stubbornly elevated, more businesses are turning to artificial intelligence (AI)-powered pricing software to maximize revenue and protect operating margins. While cost cutting will always be important, it’s this focus on the top line that now creates lasting competitive advantage. The momentum behind AI shows no […]
  1. Technology & Innovation
Ulta Beauty will be the first retailer to pilot Luum Precision Lash’s new technology, which uses a combination of robotics and AI to enable lash artists to apply false eyelashes faster and more comfortably. Lash extensions can take hours to apply, but Luum’s new technology promises to cut that down to less than 75 minutes for […]
Note: Requires ChatGPT Plus
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  Don’t want to cook, don’t want to do dishes, well according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® your kids don’t want you hear you complain about cooking dinner either. Chuck E. Cheese has a new program for that has a great chance to make the entire family happy according […]
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Target reported Q4 and 2023 financial results at its annual investor day on March 5, 2024. Quarterly comp performance improved sequentially from Q2 to Q4, but 2023 ended with comps down -3.7%. Profitability outperformed expectations as the company realized $2B of operating income growth in 2023 and reported notable gross margin improvements. The stock was […]
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Comments from Chairman and CEO Rodney McMullen. "Kroger achieved strong 2023 results, in line with our long-term growth model and built upon three consecutive years of historic growth.

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