Retail Operations Alaiko, Europe’s fastest growing direct to consumer fulfilment provider, launches in the UK Europe’s leading direct to consumer e-commerce fulfilment company, Alaiko, is expanding into the UK. To serve the local market, its is partnering with a state-of-the-art fulfilment centre north of London. Unlike other logistics providers, Alaiko is a tech first fulfilment company. It enables shops to manage e-commerce operations from start to finish, using its unique […] Retail Technology Innovation Hub June 7, 2023June 7, 2023 2 min read International - UKOperations & Supply ChainShoppersDeliveryTechnology & InnovationReturnsInternationalConsumersCustomer ExperienceTech: RoboticsExecutivesGovernmentDept. NonfoodPartnershipsPredictions and ForecastsPricing & PromotionsResults & InvestmentStore LocationTrends: Tech 0 Saving Bookmark this article Bookmarked
Associates & Employees HRG promotes three associates WAUKESHA, Wis. — HRG has promoted three associates to new roles. Steve Hill was elevated to PC development/technical analyst lead and Cat Renwick and Noah Rosenthal were both promoted to category analysts. Hill has been with HRG since 2019. In his new role, HRG’s developer team will report to him, and he will be responsible for […] MMR June 6, 2023June 6, 2023 2 min read AssociatesDept. PetTechnology & InnovationDept. HBCShoppersMarketing: TradeConsumersHealth & WellnessData & InsightsInclusivityMerchandisingResults & InvestmentTech: AITech: RoboticsAI 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Master the Art of Order Picking in E-commerce: a Practical Strategy for Rapid Growth The evolution of e-commerce and consumer behavior has naturally transformed various processes. Since the early days of online sales, payment methods, logistics, user experience, and many other elements have undergone significant changes. These changes are driven by trends that are based on consumer behavior, identifying specific needs to address. Among these evolving processes, logistics has […] Ecommerce Nation June 6, 2023June 6, 2023 5 min read Operations & Supply ChainConsumersStrategyShoppersDeliveryData & InsightsStore LocationMarketing: In StorePackagingTechnology & InnovationConsultingTech: RoboticsBOPIS 0 Saving Bookmark this article Bookmarked
Technology & Innovation Three pillars of The New Automation Mindset, for an age when anyone can automate anything with AI I’m excited to announce a new book coming out this summer, The New Automation Mindset: The Leadership Blueprint For An Age When Anyone Can Automate Anything With AI. Written by Vijay Tella, CEO of Workato, with contributions by Massimo Pezzini and myself, it offers a framework for harnessing automation as an engine of innovation, not […] chiefmartec May 30, 2023May 30, 2023 8 min read Technology & InnovationAIShoppersDept. Toys & GamesDept. NonfoodResults & InvestmentCompetitionAssociatesOperations & Supply ChainData & InsightsDept. Natural / OrganicMarketing: Direct & PersonalizationPredictions and ForecastsTech: RoboticsSustainabilityPricing & PromotionsExecutivesPartnershipsMarketing: In StoreLegal & CriminalDept. ApparelUnilever 0 Saving Bookmark this article Bookmarked
Media & Marketing Bouclair deploys PredictSpring to connect store and online experiences for employees and customers Bouclair, a home furnishings and décor brand operating across Canada, has completed the integration of PredictSpring’s PoS into all of its retail locations. “For over 50 years, we have been committed to offering our customers not only stylish and affordable home furnishings, but also a personalised and enjoyable shopping experience,” says Peter Goldberg, President and […] Retail Technology Innovation Hub May 29, 2023May 29, 2023 < 1 min read Marketing: SocialTwitterShoppersOmnichannelAssociatesTechnology & InnovationInternational - North AmericaDept. NonfoodLegal & CriminalMarketing: In StoreExecutivesCustomer ExperienceStart UpsTech: Robotics 0 Saving Bookmark this article Bookmarked
Technology & Innovation Walmart’s high-tech fulfillment center features ‘Alphabot’ Retailer says the robot can process orders 10 times faster than humans Supermarket News May 24, 2023May 25, 2023 < 1 min read Technology & InnovationWalmartTech: Robotics 0 Saving Bookmark this article Bookmarked
Technology & Innovation Why automation is key to winning the grocery talent wars Robotic automation is providing new solutions to grocery labor strains. Grocery Dive May 23, 2023May 23, 2023 < 1 min read Technology & InnovationTech: RoboticsAssociates 0 Saving Bookmark this article Bookmarked
Technology & Innovation Wendy’s seeks to deliver fast food faster New robotic system would add convenience, quicker delivery times. Food Business News May 18, 2023May 18, 2023 < 1 min read RestaurantsDept. GroceryTechnology & InnovationTech: RoboticsDelivery 0 Saving Bookmark this article Bookmarked
Technology & Innovation 2023 food industry innovations – what are restaurant service robots? The food industry is one of the oldest in the world. For as long as humans have existed, people have needed to eat, but that doesn’t mean we still consume food in the same way that our distant ancestors did. There have been numerous technological innovations over the past few thousand years, from harnessing the […] Retail Technology Innovation Hub May 16, 2023May 17, 2023 2 min read Technology & InnovationTech: RoboticsRestaurantsDept. GroceryShoppersInternational - UKAssociatesEconomyDept. Natural / Organic 0 Saving Bookmark this article Bookmarked
Technology & Innovation Associated Food Stores turns to warehouse automation The retailer cooperative said it will use artificial intelligence-powered, robotic technology from Symbotic at its Utah distribution center to increase efficiency and reduce costs. Grocery Dive May 9, 2023May 9, 2023 < 1 min read Operations & Supply ChainDept. GroceryBrick and MortarTechnology & InnovationTech: RoboticsTech: AIAI 0 Saving Bookmark this article Bookmarked
Technology & Innovation Amazon opens robotic fulfillment center in Connecticut Employees will work alongside “thousands of robotic systems” to process smaller shipments such as books and toys, according to a spokesperson. RetailDive May 9, 2023May 9, 2023 < 1 min read Technology & InnovationTech: RoboticsAmazonDept. Toys & GamesDept. NonfoodAssociates 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Shopify Lays Off Employees, Sells Off Logistics Business The Information reports that Shopify plans to “lay off 20% of employees and would sell its logistics business to Flexport, as the e-commerce company pushes to cut costs further and refocus on its core business.” The moves come as the company said that its Q1 revenue increased 25% to $1.5 billion, compared to the same […] MorningNewsBeat May 5, 2023May 5, 2023 2 min read Operations & Supply ChainShopifyAmazonAssociatesAcquisitionCompetitionOcadoDeliveryEconomyInternational - North AmericaShoppersExecutivesTech: Robotics 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Amazon Adds Uber Eats Delivery Updates to Smart Device Repertoire Amazon and Uber have entered into a partnership that will integrate Uber Eats directly into Amazon Echo devices, letting shoppers track their orders hands-free. Alexa will provide timely updates on critical points in the delivery process, such as when an order is being prepared through when the order has been delivered. Shoppers can set how […] Retail TouchPoints May 4, 2023May 4, 2023 2 min read AmazonMarketing: VoiceDeliveryUbereatsTechnology & InnovationTech: RoboticsShoppersPartnershipsAcquisitionGoogleDept. Fuel 0 Saving Bookmark this article Bookmarked
Data & Insights Will ChatGPT Transform Retail CX? Making the Case for AI in Customer Support Since its launch in November, Open AI’s ChatGPT has left no industry untouched and retail is no exception. Grocery delivery giant Instacart recently partnered with Open AI to launch a new artificial intelligence (AI) chatbot feature called “Ask Instacart.” Shopify has integrated ChatGPT into its Shop app. Many retailers are quickly realizing they need to […] Shannon Flanagan May 4, 2023May 12, 2023 3 min read AITechnology & InnovationShoppersCustomer ExperienceChatGPTData & InsightsMarketing: VoicePredictions and ForecastsInstacartConsumersDeliveryMarketing: Loyalty & SubscriptionShopifyDept. NonfoodMarketing: SocialCoca ColaTrends: RetailESG and CSRMarketing: Direct & PersonalizationOwned Brands (Private Label)Pricing & PromotionsStrategyTech: AITech: Robotics 0 Saving Bookmark this article Bookmarked 5
Channel: Marketplace Shopify Sells Logistics Business, Cuts Workforce 20% to Refocus on its ‘Main Quest’ In tandem with strong Q1 2023 earnings, ecommerce platform Shopify announced a number of major strategic moves designed to “sharpen its focus on building and scaling the future of commerce,” including the sale of its logistics business to Flexport and job cuts amounting to 20% of the company’s workforce. Shares of the company surged on […] Retail TouchPoints May 4, 2023May 8, 2023 3 min read ShopifyTechnology & InnovationAIOperations & Supply ChainAssociatesMergersAmazonExecutivesPredictions and ForecastsPartnershipsResults & InvestmentMeta (Facebook)Marketing: SocialTech: RoboticsDept. Toys & GamesGoogleDeliveryConsumersChatGPTAcquisition 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Ocado Group announces an agreement to acquire 6 river systems Ocado Group has announced it has reached agreement with Shopify over the acquisition of 6 River Systems. 6 River Systems is a collaborative AMR (Autonomous Mobile Robot) fulfilment solutions provider… The post Ocado Group announces an agreement to acquire 6 river systems appeared first on Latest Retail Technology News From Across The Globe – Charged. ChargedRetail May 4, 2023May 4, 2023 < 1 min read OcadoAcquisitionTechnology & InnovationShopifyInternational - UKTrends: TechTech: Robotics 0 Saving Bookmark this article Bookmarked
Technology & Innovation Hannover Messe The role of soft robotics in industrial transformation and beyond Hannover Messe, one of the world’s leading trade fairs for industrial technology, returned in full force this year. The BCC Research team, consisting of Greg Johnson (Associate Director of Consulting), Michael Goeloe (Senior Account Manager), and Erik Yurof (Senior Director of Account Management), were kept busy at the event, participating in industry discussions on the […] BCC Research April 28, 2023April 28, 2023 < 1 min read Technology & InnovationTech: RoboticsAIOperations & Supply ChainMarketing: SocialConsulting 0 Saving Bookmark this article Bookmarked
Technology & Innovation John Lewis invests in Logitex’s cutting edge warehouse transformation tech John Lewis has tapped up robotics and automation exhibitor, Logistex, to help improve its warehouse execution system. The new system will optimise the retailer‘s new ecommerce distribution centre in Fenny… The post John Lewis invests in Logitex’s cutting edge warehouse transformation tech appeared first on Latest Retail Technology News From Across The Globe – Charged. ChargedRetail April 22, 2023April 22, 2023 < 1 min read Technology & InnovationOperations & Supply ChainInternational - UKTech: Robotics 0 Saving Bookmark this article Bookmarked
Channel: Grocery Kroger opens Austin fulfillment spoke CINCINNATI — Kroger Co. last month opened its latest fulfillment “spoke” in Austin, Texas, allowing the grocery retailer to expand the reach of a customer fulfillment center (CFC) already operating in the Dallas area and powered by technology from U.K.-based Ocado Group PLC. “Austin is one of the fastest-growing cities in the country, and we […] MMR April 18, 2023April 18, 2023 2 min read KrogerOcadoShoppersDeliveryDept. GroceryPartnershipsTechnology & InnovationAssociatesExecutivesDept. RefrigeratedEconomyDept. FreshDept. FuelAITech: AIPricing & PromotionsStore LocationResults & InvestmentDept. PerimeterOperations & Supply ChainMarketing: TradeInternational - UKCOVID19Brick and MortarTech: Robotics 0 Saving Bookmark this article Bookmarked
Shopper & Customer Your Views: Speculation One MNB reader sent me an email with some thoughts about the lawsuit filed by consumers objecting to the Kroger-Albertsons merger: Do you think concerned grocery shoppers are most worried about a lack of competition (choices) or low prices? I think many of us are guilty of supporting a “just cause” and shopping the opposite. […] MorningNewsBeat April 17, 2023April 17, 2023 5 min read ConsumersShoppersLegal & CriminalMergersKrogerAssociatesTechnology & InnovationTech: RoboticsCompetitionWhole FoodsAlbertsons / SafewayGovernmentInstacartMerchandisingAmazonProcter & GamblePepsiCoDept. BakeryDept. PetEconomyExecutivesTargetDelivery 0 Saving Bookmark this article Bookmarked
Technology & Innovation Driving businesses forward: Retail Technology Show announces 2023 Innovation Awards shortlist Retail Technology Show, which is set to take place on 26th and 27th April at London’s Olympia, has announced the shortlist for its 2023 Innovation Awards. Ten solutions have been shortlisted as “shining examples of trailblazing tech and innovation that can help retailers drive their businesses forwards and generate competitive advantage – from new retail […] Retail Technology Innovation Hub April 14, 2023April 14, 2023 3 min read Technology & InnovationAIShoppersMarketing: SocialOperations & Supply ChainTwitterDeliveryData & InsightsTech: RoboticsCryptoDept. ApparelMarketing: In StoreResults & InvestmentInternational - UKAssociatesOmnichannelPricing & PromotionsSustainabilityNFTRecommerceMerchandisingMeta (Facebook)Tech: AR and VRTrends: TechMarketing: Loyalty & SubscriptionBrick and MortarMetaverse 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart e-commerce layoffs surpass 3K The retail giant is letting go nearly 1,000 workers at a distribution center in Chino, California, amid plans to ramp up its use of robotics. RetailDive April 14, 2023April 14, 2023 < 1 min read WalmartTech: RoboticsOperations & Supply ChainAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer Eight Call Answering Mistakes You Have To Avoid More than three quarters of customers prefer talking to a real person when contacting a business. And many say it’s more important to them as an increasing amount of communication becomes automated. The information, from a ‘future of customer experience’ report commissioned by PwC, highlights the essential role phone calls still play across businesses, whether […] Retail Minded April 13, 2023April 13, 2023 4 min read ShoppersMarketing: Direct & PersonalizationTechnology & InnovationInternational - UKCustomer ExperienceTech: RoboticsSustainabilityPredictions and ForecastsData & InsightsConsultingAssociates 0 Saving Bookmark this article Bookmarked
Technology & Innovation Hannover Messe 2023: Key examples of Robotic Process Automation Industries the world over are transforming to meet the needs of future generations. The population is expanding, which means processes must be refined, enhanced, and optimized. Automation technology, specifically Robotic Process Automation (RPA), is at the core of these changes, allowing businesses to use software-driven robots to automate routine activities. As a result, human labor […] BCC Research April 13, 2023April 13, 2023 < 1 min read Technology & InnovationTech: RoboticsAssociatesSustainabilityPredictions and ForecastsMarketing: Social 0 Saving Bookmark this article Bookmarked
Technology & Innovation The Robots are Here! And They’re Transforming Retail Fulfillment The last few years have been very interesting; and I’m not (just) talking about the global pandemic. What has struck me over the past few years has been the rise in robotics within supply chain. For decades, robots have played an important role within manufacturing, but more recently, we’ve seen an increase in robots penetrating […] Rethink Retail April 11, 2023April 11, 2023 4 min read Technology & InnovationAIDept. NonfoodOperations & Supply ChainData & InsightsTech: RoboticsAssociatesResults & InvestmentReturnsCOVID19Brick and MortarAutonomous VehiclesTargetConsumersTrends: TechDeliveryMarketing: SocialStrategySustainabilityVendors 0 Saving Bookmark this article Bookmarked
Department: Nonfood 5 Tips To Maximize Your Business Resources Resources are important in helping you meet your customers’ needs efficiently. These are broad and include human, financial, intellectual, and physical resources. As a business owner, you aim to have the resources bring you returns matching the money you invested in acquiring them. However, you’ll only achieve this if you fully utilize your business resources. […] Retail Minded April 8, 2023April 8, 2023 3 min read SustainabilityAssociatesPartnershipsReturnsResults & InvestmentTechnology & InnovationDept. AppliancesDept. NonfoodMarketing: TradeOperations & Supply ChainPricing & PromotionsTech: Robotics 0 Saving Bookmark this article Bookmarked
Technology & Innovation Featuring Grab2Go, Karakuri, and Valtech: RTIH’s biggest retail technology articles on LinkedIn right now We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Specsavers, Nando’s, Amazon, Tesco, Obsess, Covariant, and In The Style. Valtech announces partnership with Specsavers to optimise optical retailer’s customer facing technology Having […] Retail Technology Innovation Hub April 7, 2023April 7, 2023 4 min read Technology & InnovationAITech: RoboticsMarketing: SocialPartnershipsTrends: TechDept. ApparelInternational - UKTwitterShoppersTescoBrick and MortarMetaverseHealth & WellnessResults & InvestmentOperations & Supply ChainExecutivesSustainabilityRestaurantsAgenciesDept. GroceryMarketing: In StoreAmazonDept. PharmacyPredictions and ForecastsDept. FuelCustomer ExperienceStart UpsAhold DelhaizeOcadoESG and CSRInternational - North AmericaMarketing: BroadcastMerchandisingPress ReleaseBankruptcyData & InsightsAssociatesConsumersDeliveryStrategyWalmart 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart outlines growth strategy BENTONVILLE, Ark. – Walmart is using its two-day 2023 Investment Community meeting to provide details of its investment approach. Company leaders are presenting a roadmap for how investments centered around people and leveraging a state-of-the-art integrated supply chain network are delivering a leading omnichannel experience and driving top-line growth, margin expansion and an improved return […] MMR April 5, 2023April 5, 2023 3 min read WalmartResults & InvestmentOmnichannelOperations & Supply ChainShoppersAssociatesTechnology & InnovationReturnsStrategyExecutivesBrick and MortarDeliveryTargetData & InsightsPredictions and ForecastsBOPISDept. FuelDept. Natural / OrganicTech: Robotics 0 Saving Bookmark this article Bookmarked 5
Technology & Innovation MURTEC 2023: Insights from Top Restaurant Chains and Tech Leaders At this year’s Multi-Unit Restaurant Technology Conference—MURTEC—retail experts and executives from around the restaurant industry came together to share insights on the latest industry trends and projections. After a challenging 2022, this year’s theme focused in on the deeper integration of existing information technologies to leverage greater operational efficiencies and personalization for customers, that “the […] Rethink Retail April 5, 2023April 5, 2023 6 min read Technology & InnovationData & InsightsAIShoppersRestaurantsCustomer ExperienceExecutivesDept. NonfoodAssociatesOperations & Supply ChainMarketing: Direct & PersonalizationConsumersAmazonTech: RoboticsCOVID19Big DataThick DataMarketing: Loyalty & SubscriptionMarketing: SocialStore LocationTech: AI 0 Saving Bookmark this article Bookmarked
Trends & External Forces Walmart Outlines Growth Strategy, Unveils Next Generation Supply Chain at 2023 Investment Community Meeting TAMPA, Fla., April 4, 2023 — Walmart Inc. (NYSE: WMT) is kicking off its two-day 2023 Investment Community meeting, where leadership will highlight how the company is investing to strengthen its business through its people and an unparalleled, next generation supply chain network of stores, clubs, and fulfillment centers and driving future global growth opportunities across […] Walmart News April 5, 2023April 5, 2023 8 min read WalmartResults & InvestmentAssociatesOperations & Supply ChainPredictions and ForecastsShoppersGovernmentOmnichannelTechnology & InnovationBrick and MortarMarketing: SocialReturnsDept. FuelExecutivesDeliveryCOVID19InternationalConsumersHealth & WellnessStrategyTargetData & InsightsEconomySustainabilityPhilanthropyDept. Natural / OrganicMeta (Facebook)TwitterBOPISDivestituresTrends: ConsumerStore LocationTech: RoboticsLegal & Criminal 0 Saving Bookmark this article Bookmarked
Channel: Mass Channel: Grocery - Natural Channel: Mass Channel: Specialty & Other Department & Category Department: Consumer Durables Department: Nonfood Corporate Strategy Media & Marketing Shopper & Customer Trends & External Forces Merchandising Stores & Formats Target Leapfrogs Walmart For Upscale Grocery Approach Bloomberg has a story about how “a slew of retailers are beefing up their grocery investments to lure in consumers cutting back on non-essentials like clothing and electronics. But as they lay out plans to improve their food offerings and supply chains, the big question is how does one compete with the mighty Walmart Inc. on […] Written by MorningNewsBeat June 8, 2023June 8, 2023 Saving Bookmark this article Bookmarked
Department: Beverage CPG: Adult Beverage CPG: Beverage CPG: Food CPG: Food & Bev CPG: HBC Channel: Ecommerce & Digital Channel: Restaurants Department & Category Department: Adult Beverage Department: Beverage Department: Food Department: HBC Department: Nonfood Corporate Strategy Corporate Finance Corporate Purpose ESG Media & Marketing Agencies & Vendors Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Merchandising Operations & Supply Chain Circana reveals 2022 New Product Pacesetters CHICAGO – Circana, formerly IRI and The NPD Group, has released its 2022 New Product Pacesetters, the 28th annual report revealing the top new product launches across food and beverage and nonfood sectors. The report illustrates the enduring power of CPG innovation, revealing that consumer spending on new product offerings remained elevated last year despite challenges […] Written by MMR June 8, 2023June 8, 2023 Saving Bookmark this article Bookmarked
Channel: Mass Channel: Mass Acquisitions, Divestitures & Mergers Media & Marketing Retailer Media Shopper & Customer Trends & External Forces Owned Brands (Private Label) Walmart Upgrades Its Digital Ad Network From Advertising Age: “Walmart Connect, which has made huge gains in recent years through digital advertising, is testing ways to bolster in-store pieces of its retail media network. “For the first time, Walmart Connect is selling ads on its revamped in-store radio network and integrating sampling programs with online offerings. While aspects of Walmart Connect’s […] Written by MorningNewsBeat June 7, 2023June 8, 2023 Saving Bookmark this article Bookmarked
Channel: Grocery Trends & External Forces Stores & Formats H-E-B expands its discount format Several years after opening its last Joe V’s location, H-E-B is reigniting the banner with two locations set to open in Dallas by 2025. Dive Brief: H-E-B announced Tuesday it is opening two Joe V’s Smart Shop by H-E-B stores in Dallas, marking the first time the grocer’s discount format will appear outside of the Houston area. […] Written by Grocery Dive June 7, 2023June 8, 2023 Saving Bookmark this article Bookmarked
Retailer Media ESG Media & Marketing Retailer Media Shopper & Customer Operations & Supply Chain Giant Eagle launches in-house retail media network Leap The platform leverages the chain’s loyalty program, bringing personalized ads to shoppers in-store, in-app, on social media and elsewhere, said Damian Scott, who heads up the grocer’s retail media and front-end digital operations. Dive Brief: Giant Eagle announced on Wednesday the debut of Leap Media Group, an in-house retail media arm that leverages the regional […] Written by Grocery Dive June 7, 2023June 8, 2023 Saving Bookmark this article Bookmarked