Marketing: Print

  1. Shopper & Customer
  Insights of consumers are a tool that every marketing team can benefit from. In the case of Progressive Grocer, they go directly to shoppers to explore not only what they’re buying in supermarkets, but also why they’re making certain decisions.  In a great article by Jenny McTaggart the insights are easy to absorb. Steven […]
  1. Media & Marketing
Last week, the U.S. House of Representatives approved a bill that would force TikTok owner ByteDance to sell its ownership of the app or face a ban in the U.S. Despite (or perhaps because of) this political pressure, TikTok is pushing forward on some big commerce ambitions — and the popular platform is putting success […]
  1. Trends & External Forces
Navigating the data privacy landscape these days can be daunting, particularly with the continual emergence of new state and federal regulations. We now have 13 state laws signed, and many others to come online in the next year, not to mention sector-specific laws. These have led to hundreds of lawsuits and enforcement actions. Given that […]
  1. Channel: Delivery
Canseco’s Market, Harps Foods and Price Chopper have joined the 600+ retail banners using Instacart Storefront to support their ecommerce sites. The solution features built-in catalog services and automated marketing campaigns as well as flexible fulfillment solutions that allow retailers to choose the model that works best for their stores. “We’ve come a long way […]
  1. Shopper & Customer
Augmented reality (AR) unlocks a variety of opportunities for the retail sector. It helps to elevate the in-store buying experience, bring online shopping to a completely new level, and enhance guests’ experiences at fashion shows. Let’s see how AR is used by well-known brands and what benefits it brings to consumers’ shopping journeys. How AR […]
  1. Channel: Drug
DEERFIELD, Ill. — Walgreens says it is the first community pharmacy to accept a broad array of Medicare Advantage supplemental benefits online. Eligible members can now shop from a catalog of approximately 1,700 Shop Eligible Products via Walgreens.com and the Walgreens app. Consumers have been able to shop using their Medicare Advantage supplemental benefits in […]
  1. Trends & External Forces
by Kevin Coupe It doesn’t happen very often that something positive can be said about cellphone companies. But this morning, I’m going to do it. Last week, as reports spread about a vast cellphone outage that affected users all over the US – AT&T later said it was a coding problem, not any sort of […]
  1. Technology & Innovation
Few technologies have excited as much hype (or promised as must change) as artificial intelligence (AI). However, many brands are still determining exactly what the role of AI in ecommerce is — or should be. There are several potential answers to that question, and many brands and retailers have already found uses for certain types […]
  1. Department: Food
Are you hungry to carve out a niche in the bustling food industry but not quite sure where to dig in? Get ready for some food for thought! We’re about to explore ten tantalizing types of food retail businesses that might just align with your entrepreneurial appetite and spice up your life.  From the sweet […]
  1. Technology & Innovation
Amazon has debuted Rufus, a new generative AI-powered conversational shopping experience, at the same time that it reported strong earnings for Q4 2023 and the full year. Both announcements highlighted the transformative potential of gen AI, with Amazon planning to lean heavily into the technology in the coming year. Tapping into Gen AI to Improve […]
  1. Technology & Innovation
Amazon said yesterday that it is testing Rufus, described as “a generative AI-powered expert shopping assistant trained on Amazon’s extensive product catalog, customer reviews, community Q&As, and information from across the web to answer customer questions on a variety of shopping needs and products, provide comparisons, and make recommendations based on conversational context.” Rufus is […]
  1. Channel: Ecommerce & Digital
SEATTLE — Amazon on Thursday reported fourth-quarter sales and earnings that topped analysts’ expectations, driven in part by a “record-breaking” holiday season. The company said its net sales increased 14% to $170.0 billion in the fourth quarter ended December 31, up from $149.2 billion in the fourth quarter of 2022. Net income increased to $10.6 […]
  1. Operations & Supply Chain
Zulily Group has engaged the advisory firm Gordon Brothers to sell off more than $85 million of inventory and the assets of its two fulfillment centers following the online retailer’s decision late last year to shut down. Screenshot of the Zulily website from December 2023 highlighting the going-out-of-business sale. News of the wind-down first broke […]
  1. Data & Insights
While at NRF 2024: Retail’s Big Show in New York City last week, Editor-in-Chief Joe Keenan interviewed Barbara Hagen, vice president of sales and marketing at ThriftBooks, an independent online used book seller, to discuss the company’s use of artificial intelligence. Hagen provides a brief overview of the company and discusses its growth over its […]
  1. Channel: Mass
In a keynote presentation at the ICR Conference in Orlando, FL earlier this week, William White, senior vice president and chief marketing officer, Walmart U.S., detailed three key marketing strategies for the retailer in the new year. Each of the three initiatives support the marketing team’s goal of making Walmart a place where people want […]
  1. Media & Marketing
For e-commerce marketers, the demand for fresh, high-quality visual content is relentless. In addition to your website, you need visuals for display ads on multiple channels as well as on organic and paid social. Not only has this content got to stand out from your competitors, but it needs to be continually refreshed to keep […]
  1. Channel: Delivery
Google Shopping ads are now accessible to Instacart’s advertising partners, which can leverage Instacart’s retail media data. This means that CPG advertisers that work with Instacart can now activate Google Shopping ads powered by Instacart’s first-party data and closed-loop insights to reach consumers searching for products on Google. Instacart offers insights on consumer shopping behavior […]
  1. Channel: Delivery
Google Shopping ads are now accessible to Instacart’s advertising partners, which can leverage Instacart’s retail media data. This means that CPG advertisers that work with Instacart can now activate Google Shopping ads powered by Instacart’s first-party data and closed-loop insights to reach consumers searching for products on Google. Instacart offers insights on consumer shopping behavior […]
  1. Trends & External Forces
All of the products sold by The Body Shop have officially been certified as having 100% vegan formulations by The Vegan Society. This marks a major milestone for the socially conscious beauty retailer, which was founded in 1989 with the goal of making cruelty-free beauty more common and accessible. In 2021, The Body Shop set […]
  1. Data & Insights
With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail space need to be effectively innovating to keep up. One way for brick-and-mortar stores to stay ahead of the competition is to expand into digital product. Since the pandemic, seven in 10 consumers have used mobile devices […]
  1. Shopper & Customer
Customer expectations have gone through a number of changes in a short few years. Everyone was chasing the ability to offer two-day shipping, but the need for speed is trending down, with 85 percent of customers not opening their packages on the first day. We’ve seen a creative resurgence in retail offerings, blurring the barrier between […]
  1. Media & Marketing
Editor’s Note: This story was originally published on July 6, 2023. As 2023 comes to an end, we are republishing some of our most-read content of the year; no changes have been made to this article since its original publication. We look forward to continuing to deliver original, thought-provoking stories like this one to our […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Amazon, Pinterest, Aldi, Walmart, HMV, New Look, TrusTrace, One Water, Polytag, BERSHKA, and 3DLOOK. Amazon Amazon has opened a Second Chance Store in London, giving festive shoppers the chance to buy quality returned products in-person, […]
  1. Department: Nonfood
IndiePet, a nonprofit trade association for independent pet retailers, will offer its retailer members access to Open Catalog from Salsify, a centralized hub for product content. Manufacturers that are IndiePet members can publish their product content to Open Catalog, making it easily accessible to 240 retail businesses representing 1,500 storefronts. “We’re always on the lookout […]
  1. Merchandising
“A MAP policy is a great way to protect those pennies in the basket and to really help your retailers understand that they need to be in compliance if they want to be able to sell your products.” — Rae Guimond, director of digital shelf strategy at PriceSpider With a growing number of channels and […]
  1. Corporate Strategy
“We always like to think about the next 100 years, and we feel the digital space is going to be that lever to propel us forward.” — Mike Friedberg, Director of Ecommerce, Hinkley When consumers choose lighting decor for their home, they largely focus on style and price and not the brand name. But Hinkley, […]
  1. Holiday & Events
Kohl’s has unveiled a series of new initiatives designed to inspire holiday shoppers and rev up seasonal sales results. While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience.   To make finding the perfect gift even easier, Kohl’s has developed a […]
  1. Holiday & Events
Kohl’s has unveiled a series of new initiatives designed to inspire holiday shoppers and rev up seasonal sales results. While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience.   To make finding the perfect gift even easier, Kohl’s has developed a […]
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  1. ESG
  2. Data & Insights
  3. Operations & Supply Chain
Using event-driven architecture (EDA), retailers must link essential data at speed and scale throughout their ecosystems near and far to come to grips with now essential environmental, social and governance (ESG) reporting in three key areas. 1. Dead Heading — Optimizing Transportation/Emissions on Every Journey When it comes to transportation within the retail sector, any […]
  1. Technology & Innovation
  2. Channel: Dollar/Value
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery
  5. Department: Food
  6. Corporate Strategy
  7. Media & Marketing
  8. Shopper & Customer
  9. Technology & Innovation
  10. Trends & External Forces
  11. Retail Operations
  12. Merchandising
  13. Stores & Formats
It recently emerged that Amazon’s Just Walk Out offering is being dropped from Amazon Fresh stores. However, it’s not checkout-free tech that’s failing, it’s the fact that Amazon’s checkout free solution doesn’t work, especially in grocery retailers, argues Will Glaser, Founder and CEO at Grabango. In the dynamic grocery retail landscape, a transformative wave is […]

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