Marketing: Print

  1. Technology & Innovation

’Tis the season for shopping and romcoms: RTIH runs back the week’s coolest retail technology plays

RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Amazon, Pinterest, Aldi, Walmart, HMV, New Look, TrusTrace, One Water, Polytag, BERSHKA, and 3DLOOK. Amazon Amazon has opened a Second Chance Store in London, giving festive shoppers the chance to buy quality returned products in-person, […]
5 min read
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  1. Department: Nonfood

IndiePet Simplifies Access to Enhanced Product Information

IndiePet, a nonprofit trade association for independent pet retailers, will offer its retailer members access to Open Catalog from Salsify, a centralized hub for product content. Manufacturers that are IndiePet members can publish their product content to Open Catalog, making it easily accessible to 240 retail businesses representing 1,500 storefronts. “We’re always on the lookout […]
< 1 min read
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  1. Merchandising

How To Use a MAP Policy to Protect Your Brand Equity DSI

“A MAP policy is a great way to protect those pennies in the basket and to really help your retailers understand that they need to be in compliance if they want to be able to sell your products.” — Rae Guimond, director of digital shelf strategy at PriceSpider With a growing number of channels and […]
11 min read
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  1. Corporate Strategy

How Hinkley is Innovating Digital Customer Experience Management DSI

“We always like to think about the next 100 years, and we feel the digital space is going to be that lever to propel us forward.” — Mike Friedberg, Director of Ecommerce, Hinkley When consumers choose lighting decor for their home, they largely focus on style and price and not the brand name. But Hinkley, […]
9 min read
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  1. Holiday & Events

Can Kohl’s New Merchandising Strategy Create Holiday Magic?

Kohl’s has unveiled a series of new initiatives designed to inspire holiday shoppers and rev up seasonal sales results. While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience.   To make finding the perfect gift even easier, Kohl’s has developed a […]
2 min read
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  1. Holiday & Events

Can Kohl’s New Merchandising Strategy Create Holiday Magic?

Kohl’s has unveiled a series of new initiatives designed to inspire holiday shoppers and rev up seasonal sales results. While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience.   To make finding the perfect gift even easier, Kohl’s has developed a […]
2 min read
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  1. Trends & External Forces

Key Disaster Preparedness Takeaways for Retailers from an Eventful Summer

Amid record-breaking heat waves this past summer, many communities faced some intense weather events that caused significant power outages. On Father’s Day, triple-digit temperatures triggered severe thunderstorms that left more than 450,000 people without power across the southern United States. In August, major summer storms caused outages for more than a million people on the […]
3 min read
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  1. Media & Marketing

UK Retailers Fight Discounters With Loyalty Cards

Bloomberg has a piece about how in the UK, food retailers are doing battle with market share-grabbing discounters Aldi and Lidl with more aggressive marketing of their loyalty card programs. This has become even more important, the story says, as food inflation has had an impact on prices and consumer spending.  Promotions have become critical, […]
3 min read
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  1. Data & Insights

Understanding eCommerce Business Models: A Guide

The landscape of online retailing encompasses everything from drop-shipping and wholesaling to subscription and white-labeling, allowing entrepreneurs to choose the optimal business model to align with their brand’s vision and capabilities.    Choosing the right eCommerce business model can significantly impact a brand’s success, and it requires a comprehensive understanding of each model’s nuances. Key factors […]
6 min read
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  1. Technology & Innovation

Are NFT projects now over for retailers?

​[[“value”:” Last year, non-fungible tokens craze picked up steam and many brands wanted to get in on the action. For the uninitiated, NFTs are defined as digital tokens connected to digital goods such as art or music.  Though the NFT industry made headlines for generating billions in trading volume, the once-hot NFT market appears to […]
6 min read
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  1. Technology & Innovation

La-Z-Boy works with 3D Cloud by Marxent as it taps web-based augmented technology

Furniture retailer La-Z-Boy reports that 3D product configuration and WebAR OnDemand technology is now available on its website. Powered by 3D Cloud by Marxent, the initiative is part of La-Z-Boy’s Century Vision strategic plan. The company is investing in a range of new shopping and brand experiences for both digital platforms and bricks and mortar […]
2 min read
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  1. Technology & Innovation

How AI-First Search is Breaking the Rules of Merchandising

The retail landscape is in a difficult place at the moment. Between economic stressors like high inflation rates, talent shortages and industry changes such as rapidly evolving customer expectations and surging demands, many retailers are scrambling to find a foothold in these uncertain times. They need to make every resource count. Merchandising teams are critical […]
4 min read
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  1. Data & Insights

How AI Is Driving Sales In E-Commerce

While shopping for party clothes for his daughter, Shridhar Marri had his epiphany about where e-commerce should head. His daughter had just graduated from Syracuse University, and she had very specific requirements for the parties to follow. She wanted “effortless cool” that was “minimalistic, elegant, and not extravagant.” And none of the beauty products could […]
3 min read
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  1. Media & Marketing

Your Views:  Loyalty Ignored

I went off yesterday – twice – about Amazon’s decision to convert Prime Video to an advertising-supported platform;  you’ll only be able to watch commercial-free if you pay an extra $36 a year (which makes it a de facto Prime membership fee increase).  I think this represents a lack of loyalty on Amazon’s part to […]
3 min read
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  1. Trends & External Forces

Safeguarding Brand Integrity and Trust Amid Counterfeit Concerns

Counterfeiting is a pressing concern for businesses globally, transcending all sectors and demographics. It affects the brick-and-mortar, catalog, and e-commerce sectors and undermines customer retention, service, management, merchandising, mobile, and omnichannel integration. It encompasses everything from fake consumer goods to fraudulent copies of digital products. This rising tide of counterfeiting is fueled by an intricate […]
3 min read
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  1. Channel: Grocery

Your Views:  Multiplier Effects

On the subject of treating employees in a way that keeps them engaged, one MNB reader wrote: I have a nephew with limited cognitive skills but is a loyal bagger at a Michigan Kroger. On his fifth year of service he received a package containing Thank You cards from store management and fellow workers as […]
9 min read
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  1. Trends & External Forces

RH predicts market challenges will persist as sales fall 19%

​[[“value”:” This audio is auto-generated. Please let us know if you have feedback. Dive Brief: RH on Thursday reported net revenues of $800 million, down 19% from $992 million last year, and net income of $76 million, down 37% from $122 million year over year.  The high-end furniture retailer also reported an adjusted operating margin […]
3 min read
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  1. Technology & Innovation

Navigating the Future: How Composable Architectures Are Powering the Next Generation of Retail

In today’s rapidly evolving retail landscape, adaptability is key. Retailers must stay ahead of changing market dynamics and shifting consumer behaviors to remain competitive. To achieve this, they require robust and flexible retail systems that can seamlessly adapt and scale. This is where composable architectures come into play, offering a transformative solution that empowers the […]
3 min read
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  1. Shopper & Customer

Where Will Your Retail Business Be 3 Years From Now?

Today’s consumers are more demanding, less loyal and more distracted than ever before. Retailers face new, complex challenges as they attempt to connect to new customers, provide a more seamless shopping experience, and improve their overall profitability. Consider the following: 82 percent of global consumers regularly use multiple digital touchpoints during their buying journey; and […]
7 min read
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  1. Channel: Marketplace

Amazon and Shopify Bring ‘Buy with Prime’ to Merchants with New App

Amazon is bringing ‘Buy with Prime’ capabilities to Shopify merchants via a new app integration. Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%.  Now, the new app is empowering Shopify merchants to offer this seamless […]
2 min read
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  1. Channel: Marketplace

Amazon and Shopify Bring ‘Buy with Prime’ to Merchants with New App

Amazon is bringing ‘Buy with Prime’ capabilities to Shopify merchants via a new app integration. Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%.  Now, the new app is empowering Shopify merchants to offer this seamless […]
2 min read
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  1. Shopper & Customer

Home Depot Launches New Content Hub to Empower Young Homeowners

Up to 70% of business-to-consumer marketers believe that content marketing has become more important to their business over the past year, and 77% have successfully used this content to build credibility and trust among their consumers, according to the Content Marketing Institute. The Home Depot is tapping into this value by creating a branded content […]
2 min read
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  1. Channel: Convenience

7-Eleven Enhances Mobile App’s Shopping, Delivery and Deals Functionality

7-Eleven has upgraded its mobile app with simplified login and registration, a centralized deals and rewards area for 7Rewards loyalty members and improved in-app shopping and delivery experiences via 7NOW Delivery. “The heart of our digital connection with the customer is through the 7-Eleven app — it’s a key driver that allows us to give […]
2 min read
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  1. Media & Marketing

Remarkable Retail Gets Active with Vuori’s CEO Joe Kudla (E)

Welcome to a special encore episode of the podcast, where we open up the back catalogue and share some of our favourite and most popular episodes that are worth a second (or perhaps your first) listen.  Today we bring you our exclusive interview with Joe Kudla, CEO and Founder of Vuori, the fast-growing Southern California-inspired […]
2 min read
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  1. Technology & Innovation

Inside Amazon’s Low Key Plan To Dominate AI

In conversation with Matt Wood (right) this week at Amazon’s AWS Summit. Amazon’s absence from this year’s generative AI bonanza has been a bit puzzling. The company invented Alexa, intuiting people’s interest in speaking with computers, yet when OpenAI released ChatGPT it seemed to cede the territory. But rather than sitting out the game, Amazon […]
5 min read
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  1. Trends & External Forces

Your Views:  Who Do You Antitrust?

We took note the other day of a Bloomberg story about how on Prime Day Amazon  was “dangling an ‘invite-only’ promotion designed to give customers a better shot at snagging the bargains they want.  Shoppers request an invite for discounted items they see on the site — 32% off an Acer Swift X laptop, for […]
5 min read
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  1. Data & Insights

Future retail marketing: creating personalised and engaging omnichannel journeys

In the ever evolving retail landscape, the key to securing and retaining customers lies in creating a seamless and personalised experience across multiple channels. This paradigm, often referred to as omnichannel marketing, has been further amplified in the age of digital transformation. As customers expect more integrated, personalised, and engaging shopping experiences, retail marketers are […]
5 min read
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  1. Shopper & Customer

Direct Mail Strategies for Increasing Retail Sales and Customer Loyalty

Since 1872, the retail industry has witnessed the power of direct mail firsthand. Aaron Montgomery Ward’s revolutionary mail-order business, Montgomery Ward and Company, kickstarted a retail revolution. A modest one-page “catalog” marked the beginning of a transformative era for retail direct mail, igniting the immense potential of reaching customers through their mailboxes. In today’s highly […]
5 min read
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  1. Data & Insights

4 Ways Retailers can Leverage Generative AI to Drive Revenue and Productivity

Apple co-founder Steve Jobs once said, “People don’t know what they want until you show it to them. Our job is to figure out what they want before they do.” The world of retail is getting ready for its iPhone moment using breakthrough generative AI technology. Unlike traditional AI that is used to detect patterns […]
5 min read
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  1. Trends & External Forces
  2. Channel: Mass
  3. Department: Consumer Durables
  4. Department: Nonfood
  5. Corporate Strategy
  6. Corporate Finance
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Agencies & Vendors
  10. Data & Insights
  11. Technology & Innovation
  12. Trends & External Forces
  13. Stores & Formats

NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink

The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […]
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