Q Commerce

Articles on the growing channel known as on-demand or rapid delivery. It refers to companies that deliver goods (typically groceries) in under an hour or as quickly as 10-15 minutes.

  1. Corporate Purpose
Rapid grocery delivery specialist Getir has donated £30,000 to London’s Community Kitchen (LCK) thanks to its long-standing partnership with Nisa. Funds were raised from sales of Co-op products sold through the Getir app. Marking the donation, Getir showcased its support for local communities at the… This story continues at Getir and Nisa partnership leads to […]
  1. Channel: Delivery
CVS Pharmacy has partnered with Grubhub to make thousands of beauty, household, wellness and convenience items available for delivery from its 6,000+ stores in 48 states. The companies are kicking off the relationship with a collection of Daylight Saving Essentials designed to address the grogginess that often follows the time change, which will take place […]
  1. Channel: Delivery
CHICAGO — Grubhub said that it’s now offering thousands of wellness, beauty, household and other convenience items from CVS Pharmacy on its Grubhub Marketplace. More than 6,000 CVS locations are available on Grubhub across 48 states. With daylight saving time around the corner on March 10, Grubhub surveyed consumers to better understand the implications of the time […]
  1. Channel: Marketplace
American singer, songwriter and businesswoman Beyoncé’s new haircare brand, Cécred, has gone live on Shopify. After teasing her fans (aka the BeyHive) about the venture last May, Beyoncé recently took to social media to announce her first ever beauty brand. Captioning a post on Instagram with “hair is sacred”, an accompanying video interspersed archive footage […]
  1. Channel: Delivery
Dulux Decorator Centre has announced a partnership with last mile, on-demand delivery network Gophr. This will see the company expand its sub-two hour Rapid delivery service on paint, tools and accessories for its customers across the UK. Dulux Decorator Centre operates in over 230 stores across the UK and online. It introduced its Rapid delivery […]
  1. Shopper & Customer
JW Filshill has appointed Snappy Shopper as a partner to fulfil its e-commerce solutions in its Scotland and north-east England store estate via Snappy Marketplace – Snappy Group’s white-label grocery delivery app and website. KeyStore, Filshill’s award-winning symbol group, delivered £4m in sales during 2023… This story continues at Filshill appoints Snappy Shopper for quick […]
  1. Channel: Delivery
Getir, a Turkish ultrafast grocery delivery firm, reports massive demand during a delivery riders strike in London and Brighton. Deliveroo drivers went on strike last night demanding higher pay, with thousands estimated to be taking part in the walkout, and support also coming from Just Eat and Uber Eats couriers. Getir said in a statement […]
  1. Shopper & Customer
The end-of-year season is always a make or break time for e-commerce brands that can accrue earnings that see their businesses through quiet first quarters. Although inflation eased in the third quarter of 2023, the holiday season can be unpredictable and stiff competition will fight you for every sale. Therefore, you must familiarize yourself with […]
  1. Data & Insights
Nearly one year has passed since new generative artificial intelligence (AI) capabilities burst onto the scene and sparked the latest AI hype wave. Since then, businesses have envisioned how AI could help them cut costs, increase efficiency, and improve experiences for customers and employees. Yet, the palpable excitement for AI’s potential has been tempered by […]
  1. Technology & Innovation
RTIH rounds up three retail systems ventures who have recently secured significant investments in their businesses, including a company bringing Bitcoin to people through gamified earning experiences, and another that optimises how retailers move their goods across the entire supply chain. 1. Stamp Free Stamp Free, an AI powered digital post and shipping company, is […]
  1. Technology & Innovation
In this Recap Episode, Sri & PVSB review what they consider to be the top CPG/Retail stores of 2023: The end of Boxed.com Omnicom & Albertsons Media Collective partners with trade desk PepsiCo redesigns logo Giant Eagle circulars March no, April yes Kroger/Alb announce decision to sell over 400 stores to C&S Who owns Taco […]
  1. Technology & Innovation
As we approach the end of the year, here’s a look at our most popular retail systems articles during 2023, including Gorillas, The Trade Desk, Samsung UK, Amazon Fresh, H-E-B, AutoStore, and the RTIH Innovation Awards. 2023 RTIH Innovation Awards winners announced during glittering ceremony in central London Last month, we announced the winning submissions […]
  1. Technology & Innovation
It’s Friday, Christmas is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Frasers Group, Decathlon, HMV, Boots, and the latest RTIH Top 100 Retail Technology Influencers List. 1. Frasers Group teams […]
  1. Channel: Grocery
The other day we took note of a piece in The Atlantic about how an “open embrace” of cheap products from around the world, more often than not sold by third-party merchants via its Marketplace has done two things – it has given shoppers access to an endless supply of merchandise, but also has transformed […]
  1. Trends & External Forces
The Wall Street Journal this morning has a story about how convenience stores “are all trying to grab a bigger piece of the food pie,” carrying more and better fresh food that offer “an appetizing opportunity” for more sales and higher margins. The story cites companies that include Wawa and Casey’s General Stores as having […]
  1. Channel: Delivery
BlockCubChicago reports that attempts by upscale c-store chain Foxtrot to open a store in the city’s Andersonville neighborhood are facing resistance by locals, who argue that “saying another chain in the neighborhood would further harm local shops.” According to the story, “Besides the increasing presence of chains in Andersonville, Foxtrot’s move to open on Clark […]
  1. Channel: Delivery
Two Chicago startup food retailers – Dom’s Kitchen & Market and Foxtrot – announced  their merger plans yesterday. From the Chicago Tribune coverage: “The merged companies will be helmed by Foxtrot CEO Liz Williams under a new entity, Outfox Hospitality. The deal is expected to close in the fourth quarter, the companies said in a […]
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  1. Merchandising
  2. Media & Marketing
  3. Technology & Innovation
  4. Merchandising
Testing for Ships in Product Packaging compatibility often involves “a series of drops and vibrations,” a packaging innovation team leader said. Sellers can expect fee discounts for program participation. Amazon is pulling back the curtain on how it’s teeing up more packages to arrive on doorsteps without Amazon logos. Last week, the Ships in Product Packaging program expanded by […]
  1. Shopper & Customer
  2. Department: Food
  3. Department: Nonfood
  4. Media & Marketing
  5. Retailer Media
  6. Agencies & Vendors
  7. Data & Insights
  8. Shopper & Customer
  9. Trends & External Forces
  10. Retail Operations
  11. Merchandising
84.51° is out with a new report that “examines who omnichannel shoppers are, where they shop, and some of the reasons why they choose to shop in-store and online.” Some key findings: •  “This shopper is likely to be Millennial or Gen Z, is engaged with natural and organic, is more likely to have children, […]
  1. Channel: Mass
  2. Corporate Finance
  3. Media & Marketing
  4. Shopper & Customer
  5. Trends & External Forces
Walmart this morning released its final results for Q4 and the just completed fiscal year, saying that Q4 revenue was $173.4 billion, up 5.7 percent from the same period a year ago.  Q4 operating income was up 13 percent to $7.3 billion. US same store sales for the quarter were up four percent. Global e-commerce […]