Q Commerce

Articles on the growing channel known as on-demand or rapid delivery. It refers to companies that deliver goods (typically groceries) in under an hour or as quickly as 10-15 minutes.

  1. Technology & Innovation

Asda inks multi-year partnership to boost its Express Delivery service powered by Uber Direct network

Asda has signed a new multi-year preferred partner agreement with Uber Direct, Uber’s white label quick commerce service, to increase the number of locations offering rapid delivery. Uber Direct and Asda have worked together since 2021, when the grocery retailer first launched its on-demand proposition. Asda now lays claim to one of the largest same-day […]
3 min read
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  1. Technology & Innovation

Snappy Group adds Holland & Barrett CFO and former Ocado Group executive Vineta Bajaj to board

Snappy Group, the company behind Snappy Shopper and Hungrrr, has appointed Vineta Bajaj, Group CFO at Holland & Barrett and former executive at Ocado Group, to its board as a Non-Executive Director. “Convenience is being redefined,” says Bajaj. “It’s no longer just about speed. It’s about service, sustainability, and accessibility. Customers want grocery shopping that […]
3 min read
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  1. Technology & Innovation

VusionGroup inks deal to equip Morrisons stores with over 10.8 million electronic shelf labels

Morrisons is partnering with VusionGroup to roll-out electronic shelf labels across all of its 497 stores, becoming the first large UK supermarket group to adopt the technology across its entire estate. VusionGroup will install 10.8 million smart electronic shelf labels in total. These will eliminate traditional paper labels throughout the store, providfing price and product […]
3 min read
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  1. Technology & Innovation

Logistics and e-commerce veteran Cynthia LaRue joins Parcelhero as Chief Revenue Officer

Cynthia LaRue has joined Parcelhero, a UK logistics comparison group, as its first Chief Revenue Officer (CRO), bringing years of industry knowledge from leadership roles at companies such as ShipStation and ShipMonk.  She has also held P&L focused roles at a number of Fortune 500 organisations, driving digital e-commerce strategy at The Home Depot and […]
2 min read
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  1. Channel: Delivery

24/7 delivery app Zapp launches new subscription service and free trial

Zapp, London’s 24/7 premium on-demand delivery app, has launched Zapp+, a new subscription service designed to give loyal customers more value and make Christmas shopping effortless. At the heart of Zapp+ is a new, “industry-first” 10% credit back deal on all orders across the range above… This story continues at 24/7 delivery app Zapp launches new […]
< 1 min read
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  1. Technology & Innovation

Tesco sees AI and automation technology investment pay off as UK grocery giant’s first half sales rise

Tesco’s first half sales were up 5.1% to £33.1 billion. Underlying operating profit increased 1.6% to £1.7 billion. And full year guidance was raised from £2.7-£3 billion to £2.9-£3.1 billion. In releasing the results this morning, the UK grocery giant flagged up the opening of a new semi-automated fresh food distribution centre in Aylesford. It […]
3 min read
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  1. Channel: Delivery

DoorDash Launches Fulfillment Services; Party City, CVS Among First to Trial

Following in the footsteps of Amazon, Walmart and Shopify, DoorDash has launched its own fulfillment service. The fittingly named DashMart Fulfillment Services will rely on DoorDash’s growing network of DashMart first-party warehouses and fulfillment centers. The company debuted the DashMart concept in 2020 and now boasts a network of more than 100 locations that hold […]
3 min read
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  1. Agencies & Vendors

Full View Omnichannel Measurement with NielsenIQ’s Kim Cox

The CPG Guys are joined in this episode by Kim Cox, Managing Director for North America eCommerce & Global Snapshots at NielsenIQ, the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.  Follow Kim Cox on LinkedIn at: https://www.linkedin.com/in/kim-cox-nielsen/Follow NIQ on LinkedIn at: https://www.linkedin.com/company/nielseniq/Follow […]
2 min read
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  1. Technology & Innovation

DSW connects with Uber Eats for Stateside on demand footwear and accessories delivery push

Uber Technologies and Designer Brands, the parent company of DSW (Designer Shoe Warehouse), has announced a partnership that brings DSW’s selection of footwear and accessories to the Uber Eats platform. Nearly 500 of the retailer’s stores are now available on Uber Eats across the contiguous United States for on-demand or scheduled delivery. This comes on […]
2 min read
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  1. Technology & Innovation

The Fragrance Shop teams with Uber Direct to offer rapid delivery in time for Christmas

The Fragrance Shop has announced a new partnership with Uber Direct, Uber’s white label delivery solution, ahead of the Christmas gifting season. From September, customers will be able to get rapid delivery of fragrances from top brands within 60 minutes of placing an order. Available through The Fragrance Shop’s website and app, the service will […]
3 min read
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  1. Technology & Innovation

15-Minute Pickup Promise experience goes live at Office Depot and OfficeMax stores across the USA

Office Depot has announced the launch of its 15-Minute Pickup Promise, now available at Office Depot and OfficeMax stores across the US. Customers can pick up qualifying online or mobile orders in-store or curbside in 15 minutes. To use the service, they can place a qualifying order at officedepot.com or via the mobile app and […]
2 min read
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  1. Shopper & Customer

The Experience Equation: What Retailers Need to Get Right

This episode is brought to you by Commerce. In an age of instant delivery, why are so many consumers still making the trip to the store? In this episode of Retail Remix, host Nicole Silberstein sits down with Melissa Gonzalez, Principal at the design firm MG2, to explore why the in-store experience is still such […]
< 1 min read
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  1. Stores & Formats

Snappy Shopper Google integration boost for c-stores; Platform brings growth to North West stores

Snappy Shopper has become the first UK-based quick commerce platform to fully integrate with Google Shopping via the Google Merchant Center, unlocking a new sales channel for local convenience stores. Snappy Shopper retailers now have the opportunity to appear in top Google results, showcasing live… This story continues at Snappy Shopper Google integration boost for […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Snappy Shopper unlocks 24/7 delivery for UK convenience retailers

Snappy Shopper, the q-commerce technology platform for independent retailers, has now launched 24/7 delivery capability nationwide following successful trials in selected stores across the UK. The newly developed functionality allows local convenience stores to offer round-the-clock delivery, giving customers access to essential items 24 hours… This story continues at Snappy Shopper unlocks 24/7 delivery for […]
< 1 min read
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  1. Technology & Innovation

Snappy Shopper serves up 24/7 grocery delivery for UK convenience retailers following store trials

Snappy Shopper, a q-commerce technology platform for independent retailers, has launched 24/7 delivery capability following trials in selected stores across the UK. It lays claim to being the first convenience led platform to bring 24/7 grocery delivery to market at scale. Mike Callachan, CEO at Snappy Shopper, says: “This is a huge step forward for […]
3 min read
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  1. Technology & Innovation

Including Gopuff, Veloq, Specsavers, and Vinted: last week’s biggest retail technology plays at a glance

RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including Tommy Bahama, Aptos, Gibson, Pizza Pilgrims, Boot Barn, Sona, Jewells, NewStore, Royal Mail, Nike, and Affirm. Specsavers Specsavers has announced a £5 million investment over a two year period to fund the expansion and upgrade of […]
6 min read
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  1. Channel: Delivery

The Little Company That Could—and Did: Gopuff’s Concession Stand Moment with Disney

  In the ever-evolving landscape of grocery, convenience, and consumer engagement, Gopuff has emerged as the industry’s unexpected but undeniable success story. From humble college beginnings to now starring alongside Disney in the brave new world of shoppable streaming, Gopuff proves that with the right mix of grit, timing, and tech, even the underdog can […]
4 min read
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  1. Technology & Innovation

Deliveroo teams with Boots for 1p bottle of nail biting product ahead of Women’s Euro 2025 Final this Sunday

As the mighty Lionesses (yay!) prepare to take on Spain (boo!) in the UEFA Women’s Euro 2025 Final this weekend, Deliveroo is stepping in with a solution to match day anxiety, offering people the chance to add the Stop & Grow Stop Biting Nail product to their Boots basket for just £0.01p (usually worth £6.30). This is live for […]
3 min read
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  1. Technology & Innovation

A milestone for the UK recycling industry: last week’s biggest retail technology plays at a glance

RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including M&S, Polytag, Zalando, Uber Eats, Gopuff, Peter Piper Pizza, Lidl GB, Currys, Snappy Shopper, Joe & The Juice, and Nobody’s Child. M&S Polytag reports that Marks & Spencer has become the first retailer to bring invisible […]
8 min read
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  1. Channel: Delivery

Uber Eats Adds Wegmans, Gopuff and Family Dollar to SNAP-Eligible Retailer List

Bringing the roster of partner retailers that accept SNAP (Supplemental Nutrition Assistance Program) EBT payments to more than 50, Uber Eats has added Wegmans, Gopuff and Family Dollar. Uber Eats has added a SNAP icon in its app to highlight the growing selection of retailers that accept EBT payments, and is offering $0 delivery fees […]
2 min read
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  1. Technology & Innovation

Including Scala, Currys, Nextail, and Tesco: last week’s biggest retail technology plays at a glance

RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including Scotta, Nextail, Coborn’s, Toolstation, Google Cloud, New Look, Fanatics, Asda, Just Eat UK, Debenhams Group, and Auror. Scala Digital signage and integrated solutions specialist, Scala, officially opened its new 142 square metres showroom in Central London […]
8 min read
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  1. Data & Insights

Wednesday Eye Openers

With brief, occasional, italicized and sometimes gratuitous commentary… •  Competition For Summer Online Retail Sales Dollars Greater Than Ever This is a big week for summer online retail sales, with Amazon, Walmart, Target and Costco all rolling out promotions of various lengths designed to boost mid-July sales. Axios writes that “billions of dollars are projected […]
5 min read
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  1. Channel: Delivery

Amazon Partners with Gopuff for 15-Minute Grocery Deliveries Throughout the UK

In cities and towns throughout the United Kingdom, grocery deliveries in one hour (with some as fast as 15 minutes) are now available 24/7 via Amazon UK’s new partnership with Gopuff. Gopuff’s network of strategically located microfulfillment centers makes possible the rapid deliveries of items including snacks, alcohol and baby essentials. The national rollout of […]
< 1 min read
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  1. Media & Marketing

Disney Doubles Down on Shoppable TV with ‘Virtual Concessions,’ Content-Based Ecommerce

As its roster of streaming services continues to grow and expand, Disney is upping the ante on shoppable TV. The latest additions include new digital storefronts centered on specific content and developed in partnership with Shopsense, as well as a “virtual concessions” feature that allows TV viewers to order snacks from Gopuff from the comfort […]
2 min read
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  1. Technology & Innovation

Including AllSaints, Dollar General, and Pandora: last week’s biggest retail technology plays at a glance

RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including Uber Eats, Asos, Gymshark, THG, Bolt, Klarna, Bang & Olufsen, Costa Coffee, NewStore, and Living Map. Lima Airport Following the launch of interactive map provider Living Map’s digital wayfinding technology in Terminal 1, Lima Airport has […]
5 min read
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  1. Channel: Delivery

Uber Eats Adds Six Local-Favorite Supermarkets to Delivery Portfolio

Uber Eats has partnered with six well-established regional grocers to expand delivery offerings in markets across the country, from Big Y and King Kullen in the Northeast to Vallarta Supermarkets in California and Superlo Foods, Lunds & Byerlys and Foxtrot in the Midwest. “Our goal is to provide customers with an unparalleled selection of grocery […]
< 1 min read
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  1. Shopper & Customer

West Yorkshire retailer reports growth in three stores since joining Snappy Shopper

Snappy Shopper, the q-commerce technology platform for independent retailers, has announced the successful launch of home delivery services across three West Yorkshire stores. They have generated more than 4,000 orders and more than £100,000 in sales in under two months. By leveraging Snappy Shopper’s advanced… This story continues at West Yorkshire retailer reports growth in […]
< 1 min read
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  1. Technology & Innovation

H-E-B’s Favor rapid delivery app enlists Thoughtworks for launch of Shop & Deliver business to business platform

Technology consultancy, Thoughtworks, reports that Favor, a Texas-based on-demand delivery app owned by H-E-B, has launched a new Shop & Deliver platform – a B2B (business-to-business) service. “Together with Thoughtworks, we are excited to release this innovative platform to meet the growing demand for fast and convenient delivery service for both customers and runners across […]
2 min read
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  1. Channel: Delivery

Loblaws Integrates Loyalty Program with DoorDash, Expands Point-Earning Opportunities

Loblaws is expanding its partnership with DoorDash by allowing members of the retailer’s PC Optimum loyalty program to earn points with their DoorDash purchases, whether they are made at Loblaws supermarkets or at restaurants or other merchants’ stores. Program members can earn five PC Optimum points for each dollar spent on eligible orders, but for […]
2 min read
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  1. Technology & Innovation

Starring Wolt, Simbe, StrongPoint, and Pricer: RTIH rounds up its most read articles from last week

Check out the articles on this here website that caught your fancy last week, including H&M, Amazon, Morrisons, Walmart, Trust Retail, East of England Co-op, SuperValu, Rohlik Group, and Roblox. Amazon gears up to leverage ‘must have’ humanoid robots for package deliveries with Rivian electric vans Amazon has built an built an obstacle course inside […]
7 min read
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Editor’s Choice

  1. Channel: Mass
  2. Department & Category
  3. Department: Food
  4. ESG
  5. Media & Marketing
  6. Technology & Innovation
  7. Associates & Employees
  8. Operations & Supply Chain

Walmart adding RFID tech to fresh categories

​Dive Brief The retailer worked with Avery Dennison on developing the solution in an effort to minimize food waste and improve inventory management. Published Oct. 23, 2025 Workers can better track inventory and determine when to rotate or mark down products with RFID technology, according to Walmart. Courtesy of Walmart
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  1. Technology & Innovation
  2. Department: Nonfood
  3. Corporate Strategy
  4. Data & Insights
  5. Shopper & Customer
  6. Technology & Innovation
  7. Trends & External Forces
  8. Associates & Employees
  9. Merchandising
  10. Operations & Supply Chain
  11. Stores & Formats

‘A cultural shift’: Dollar Tree’s CEO on tech, AI adoption

At Dollar Tree’s investor day this month, the discount retailer gave a peek into how it’s catching up with the times — and AI is playing a key role. If one thing is certain, CEO Mike Creedon told investors, it’s that Dollar Tree must evolve. “And we are, from a single price point model to […]
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  1. Technology & Innovation
  2. Channel: Mass
  3. Media & Marketing
  4. Data & Insights
  5. International
  6. Technology & Innovation
  7. Associates & Employees
  8. Holiday & Events
  9. Operations & Supply Chain

New Amazon smart delivery glasses help drivers navigate routes and complete deliveries

Amazon has unveiled new smart glasses designed to assist drivers in navigating their routes and completing deliveries. The AI powered technology provides hands free navigation, package scanning, and hazard detection directly in drivers’ field of view, eliminating the need to look down at their smartphones while making deliveries. The glasses feature computer vision technology that […]
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