Q Commerce

Articles on the growing channel known as on-demand or rapid delivery. It refers to companies that deliver goods (typically groceries) in under an hour or as quickly as 10-15 minutes.

  1. Data & Insights

Food Retailers Adopting ‘Quick Commerce’: How Foodora’s Technology is Reshaping Retail

  Europe’s retail landscape is undergoing a seismic shift, driven by the rise of “quick commerce”—a model that promises rapid delivery of groceries, meals, and essential items in as little as 15-30 minutes. Leading the charge is Foodora, which under the visionary leadership of Herbert Haas, is deploying cutting-edge technology to reinvigorate food retail and […]
4 min read
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  1. Technology & Innovation

Including Simbe, Whatnot, bpost, and DoorDash: this week’s biggest retail technology stories

2025 is up and running, it’s nearly the weekend, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past few days, including N Brown Group, Akeneo, Ibotta, PittaRosso, Scarpe&Scarpe, Impact Analytics, Dentsu, Differin, and Dubit. 1. N Brown wraps […]
7 min read
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  1. Channel: Delivery

Gopuff launches Santa Hours in London – 24/7 Grocery delivery

Gopuff, the instant grocery delivery company, is launching ‘Santa Hours’ – round-the-clock 24/7 grocery deliveries across London to offer festive convenience to customers. Whether it’s customers ordering ahead for favourite Christmas groceries and snacks or last-minute items, they can delivered in minutes over the festive… This story continues at Gopuff launches Santa Hours in London […]
< 1 min read
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  1. Technology & Innovation

2024: the year of AI, reality checks, and physical stores claiming a new place in shoppers’ lives

As the Christmas and New Year break fast approaches, RTIH Founder and Editor, Scott Thompson, runs through his key retail tech related takeaways from a hugely eventful and fascinating 2024. Ignore AI at your peril Using AI to nudge people towards better choices, like suggesting alternatives to high sodium products, could revolutionise how shoppers interact […]
7 min read
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  1. Channel: Ecommerce & Digital

Amazon Sued By D.C. Attorney General Over Prime Delivery Neighborhood Access

Washington D.C.’s attorney general sued Amazon.com on Wednesday, alleging the e-commerce giant excludes certain D.C-area neighborhoods from having access to Prime’s fast delivery, according to the lawsuit. Attorney General Brian Schwalb said Amazon had “secretly” excluded two ZIP codes in Washington D.C. from having Prime delivery since 2022, according to a press release from his […]
2 min read
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  1. Shopper & Customer

Snappy Shopper and Stuart partnership brings retailer up to speed

Quick-commerce platform Snappy Shopper has announced a strategic partnership with last-mile tech logistics specialist Stuart. Together, Snappy Shopper and Stuart aim to revolutionise last-mile delivery for convenience store retailers, by enhancing customer service, streamlining logistics, and boosting profitability. One Glasgow-based retailer, RaceTrack, has already reported… This story continues at Snappy Shopper and Stuart partnership brings […]
< 1 min read
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  1. Partnerships & Alt Profit

Snappy Shopper announced as One Stop’s nationwide delivery partner

Snappy Shopper has announced a collaboration with One Stop which will see over 250 One Stop locations across England and Wales now available on its platform. The convenience quick commerce marketplace said the partnership will significantly enhance the reach and accessibility of One Stop’s extensive… This story continues at Snappy Shopper announced as One Stop’s […]
< 1 min read
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  1. Media & Marketing

Channel 4 Dispatches focuses on dark side of Vinted including fake products and misogynistic websites

A new Channel 4 Dispatches investigation aired on UK TV this week, entitled Vinted’s Dirty Laundry, in which journalist Ellie Flynn took a look into the darker side of the online marketplace for buying, selling, and exchanging new and secondhand items. Despite going against Vinted’s terms and conditions, the documentary flags a significant number of […]
2 min read
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  1. Technology & Innovation

Paris and London based AI powered inventory platform Autone raises $17 million from General Catalyst

Autone, an AI powered platform helping retailers with inventory management, has raised a $17 million Series A funding round led by General Catalyst. All existing investors from its seed round also reinvested in the Series A. This includes Speedinvest, YCombinator, Seedcamp, 2100VC, Motier, Financière Saint James, and business angels from LVMH, Sephora and Moncler. The […]
2 min read
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  1. Department & Category

True Food Market: A Grocerant Revolution in Healthy Eating on the Go

  True Food Kitchen, the health-focused casual-dining chain, is stepping boldly into the grocerant niche with its newest concept, True Food Market—a fusion of fast-casual dining and grab-and-go retail. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, recently, near its headquarters in Scottsdale, Arizona, True Food Market opened its doors, marking […]
5 min read
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  1. Data & Insights

Startup Stories: Ella d’Amato, Co-Founder and CEO (aka Chief Believer) at i love it

RTIH gets the lowdown on i love it from Ella d’Amato, the former interim CEO of online marketplace notonthehighstreet. RTIH: Tell us about yourself and i love it. Ella d’Amato: I grew up in Weymouth with six siblings and left school at 15. I spent time in hospitality, trained at a chiropractic clinic, and worked at […]
5 min read
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  1. Shopper & Customer

Will Foxtrot’s Second Try Pay Off?

  Foxtrot, the modern convenience store chain blending gourmet food, coffee, and convenience, is taking a second shot at expansion after its initial growth struggles. With a focus on urban living, on-demand delivery, and unique product offerings, Foxtrot aims to redefine what convenience stores can be. Steven Johnson the Grocerant Guru® at Tacoma, WA based […]
5 min read
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  1. Technology & Innovation

Including THG Fulfil, Instacart, and Deliverect: last week’s biggest retail technology plays at a glance

RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including HORNBACH Baumarkt, Blue Yonder, One Stop, The Very Group, Puma, CarrefourSA, Lidl Ireland, Shopify, Londis, The Range, Wilko, Primark, and GoWit. Instacart Instacart’s FoodStorm (OMS) technology is announcing new capabilities that will be available for retailers […]
6 min read
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  1. Shopper & Customer

10 retail trends in 2024: Charting the future of retail

Retail industry trends are moving faster than viral skincare on TikTok Shop. With more ways to shop than ever before, retailers need to find new methods to deliver against consumers’ ever-changing expectations. Brands need the latest in consumer trends to know what their audience are buying right now, and what the major shopping trends to […]
9 min read
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  1. Channel: Drug

Is Your Brand a Fit for CVS Health?

In today’s rapidly evolving healthcare landscape, CVS Health is at the forefront of innovation, bridging the gap between traditional healthcare and modern consumer needs. With over 7,500 stores nationwide, the retailer has become a pivotal player in not just retail but in how millions of Americans manage their health and wellness. As the healthcare industry […]
8 min read
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  1. Channel: Delivery

Gopuff extends 24 hour grocery delivery service to new areas

Gopuff, the instant grocery delivery company, has launched a new 24/7 service for customers in Cambridge, Salford and the London boroughs of Bow, Holloway and Stratford, following the success of the service in other UK cities. Since launching in the UK in November 2021, Gopuff… This story continues at Gopuff extends 24 hour grocery delivery […]
< 1 min read
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  1. Channel: Delivery

Morrisons extends Deliveroo partnership to 500 of its c-stores

Morrisons is extending its partnership with Deliveroo so that customers can order groceries from 500 of its Morrisons Daily convenience stores and have them delivered to their doorstep in under 30 minutes. Customers will be able to order from 2,500 fresh, frozen and ambient items… This story continues at Morrisons extends Deliveroo partnership to 500 […]
< 1 min read
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  1. Technology & Innovation

The Juice is loose on Roblox! RTIH rolls out the biggest retail technology news stories of the week

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including B&Q, DPD, Walmart, Sainsbury’s, Instacart, Aldi, Asos, Microsoft, Lush, Ocado Retail, and Saks Off 5th. 1. DIY retailer […]
8 min read
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  1. Technology & Innovation

Instacart announces first ever global launch of AI powered smart trolley Caper Carts with Aldi

Instacart and Aldi South Group are to expand their partnership globally. This includes the roll-out of Instacart’s Connected Stores technologies across the retailer’s stores in the US, including In-Store mode and Carrot Tags, as well as fulfilment technology to power e-commerce orders. And in a European first, Aldi South Group is testing Caper Carts in […]
2 min read
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  1. Department: Food

Scoop Up Sales with Ice Cream in Mix-and-Match Meal Bundling

  National Ice Cream Day refocused the team at Tacoma, WA based Foodservice Solutions® that Ice Cream is important to most Americans in the good old summertime.  A new Gopuff report dives into consumers’ ice cream preferences and highlights how ice cream can play a crucial role in mix-and-match meal component bundling. By analyzing orders […]
4 min read
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  1. Technology & Innovation

Microsoft Chief Technology Officer Kevin Scott added to e-commerce giant Shopify’s board of directors

Microsoft CTO Kevin Scott has joined Shopify’s board of directors. Shopify President Harley Finkelstein, said: “Kevin is a titan of innovation. His fingerprints are all over the best teams in tech and some of the best products. He’s a leader in emerging tech and the future of AI.” “He is a natural fit to help […]
2 min read
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  1. Technology & Innovation

Co-op Taps Walmart Commerce Technologies to Support Online Grocery Growth

UK retailer Co-op is working with Walmart Commerce Technologies to bolster its “quick commerce” operations. The co-operative store network, which operates approximately 2,400 food stores and provides products to more than 6,000 other stores, will implement the Store Assist solution from Walmart Commerce Technologies to improve the ease, speed and convenience of its online grocery […]
2 min read
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  1. Media & Marketing

Co-op hooks up with Walmart Commerce Technologies to support retailer’s online grocery push

Co-op is gearing up to work with Walmart Commerce Technologies, implementing its online fulfilment technology, Store Assist, to enhance the convenience retailer’s colleague and customer experience and support quick commerce growth ambitions. The Store Assist app allows retailers to manage pickup, third-party marketplace, ship-from-store, and last mile delivery orders all in one place. According to […]
2 min read
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Trending Topics

Editor’s Choice

  1. Holiday & Events
  2. Holiday & Events

Shoppers believe best holiday deals are after holidays

A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
Written by
  1. Trends & External Forces
  2. Data & Insights
  3. Technology & Innovation
  4. Trends & External Forces

2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth

IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
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  1. Data & Insights
  2. Technology & Innovation

AI at the retail edge: What’s possible now

There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]
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  1. Media & Marketing
  2. Department: Consumer Durables
  3. Department: HBC
  4. ESG
  5. Media & Marketing
  6. Data & Insights
  7. Shopper & Customer
  8. Trends & External Forces
  9. Holiday & Events
  10. Merchandising
  11. Operations & Supply Chain
  12. Stores & Formats

Some retailers would benefit from a TikTok ban in 2025

TikTok Shop took the market by storm in just two years. The social media platform sold more merchandise than Sephora [LVMUY] in late 2024 according to Earnest credit card data. TikTok Shop also handily outperformed during the 2024 holiday season. But a potential ban could result in brands losing access to a vital marketing and […]
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