Q Commerce

Articles on the growing channel known as on-demand or rapid delivery. It refers to companies that deliver goods (typically groceries) in under an hour or as quickly as 10-15 minutes.

  1. Data & Insights

Non-Traditional Fresh Food Retailers Are Disrupting the Industry in 2025

  When Ronald Reagan famously declared, “Tear down this wall,” he wasn’t talking about the barriers in fresh food retail—but today, those walls are crumbling faster than ever. In 2025, the food industry has fully entered a phase of accelerated channel blurring and consumer-driven disruption. What was once the realm of traditional grocers is now […]
5 min read
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  1. Technology & Innovation

Lovehoney lays claim to a first as retailer embeds NHS healthcare via Evaro digital health platform

Lovehoney, an online retailer specialising in adult sex toys and lingerie, has embedded NHS healthcare for its customers via Evaro’s AI powered digital health platform.  The new service, called Lovehoney Prescriptions, is available to its UK users as of today and means it becomes the first retailer to offer a fully online NHS funded contraception […]
2 min read
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  1. Channel: Delivery

Wednesday Eye-Openers

With brief, occasional, italicized and sometimes gratuitous commentary… •  DoorDash To Acquire Deliveroo From the New York Times: “DoorDash announced two deals worth billions of dollars on Tuesday, saying it has agreed to acquire Deliveroo, the British food delivery company, and SevenRooms, a platform used by hotels and restaurants to manage reservations and marketing. “The […]
5 min read
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  1. Channel: Ecommerce & Digital

Food Delivery: The Rise of a Retail Channel All Its Own

  In the 1990s, the seeds of food delivery’s evolution were planted by pioneering companies like CyberSlice.com, Webvan.com, CyberMeals.com, Food.com, and EZ2Get.com. Though many of these startups were ahead of their time—challenged by sluggish internet speeds, underdeveloped logistics infrastructure, and underwhelming funding—they laid the foundational marketing and operational frameworks for what has today become a […]
5 min read
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  1. Channel: Delivery

PayPoint partners with Uber and Deliveroo to expand digital voucher services for retailers

PayPoint has announced new partnerships with Uber and Deliveroo, to expand its digital voucher service for retail partners. The partnerships will see retailers across the PayPoint network now offering customers the option to purchase new digital vouchers. It comes as PayPoint has seen a rise… This story continues at PayPoint partners with Uber and Deliveroo […]
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  1. Department & Category

The Rise of the Grocerant: How Convenience Stores Are Outsmarting Legacy Chain Restaurants Where Have Fast-Food Diners Gone? Not home—but to the neighborhood convenience store.

  The foodservice landscape is shifting, and convenience stores (C-stores) are rapidly transforming from quick fuel stops into legitimate food destinations. They’re capturing a growing share of consumer dollars, satisfying cravings for variety, value, and ease—at a pace legacy chain restaurants simply can’t match. According to the National Association of Convenience Stores (NACS), foodservice accounted […]
4 min read
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  1. Shopper & Customer

Amazon’s Struggles in the Grocery Sector: Lessons from Pricing Policies and Market Dynamics

  Amazon’s ambitious entry into the grocery sector has been marked by a series of strategic shifts, yet it continues to face significant challenges in solidifying its position according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Recent developments, including the merging of corporate teams at Amazon Fresh and Amazon Go, have […]
5 min read
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  1. Channel: Delivery

Co-op and Uber Eats announce partnership renewal, extending delivery collaboration

Uber Eats and Co-op have announced a three-year extension of their quick commerce partnership. The partnership, which started in 2022, has seen the number of Co-op stores where Uber Eats is available increase to more than 1,300. This extended partnership builds on the success of… This story continues at Co-op and Uber Eats announce partnership […]
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  1. Technology & Innovation

Co-op and Uber Eats shake hands on new three-year rapid grocery deliveries partnership renewal

Uber Eats and Co-op have announced a three-year extension of their quick commerce partnership. The tie up, which started in 2022, has seen the number of Co-op stores where Uber Eats is available increase to more than 1,300. The retailer will now extend its work with Uber Direct – Uber’s white label last mile delivery […]
3 min read
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  1. Channel: Delivery

Co-op launches rapid online grocery app for independent retailers

Co-op has today (27 February) announced the launch of a new million-pound rapid delivery grocery app, ‘Peckish’, which offers a technologically advanced service to thousands of independent retailers looking to serve their customers and communities online. According to Co-op, Peckish will enable small, often family-owned,… This story continues at Co-op launches rapid online grocery app […]
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  1. Technology & Innovation

Showcasing smart solutions: these are our biggest retail technology articles on LinkedIn right now

We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. As we power towards the 25,000 followers mark, these are the articles that are currently on their radars, including Co-op, Deliveroo, Barron McCann, Currys, Deloitte, Pricer, Focal Systems, RELEX Solutions, TPP Retail, Hightouch, NearSt, […]
8 min read
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  1. Channel: Delivery

Co-op extends member prices to include Deliveroo

The price savings offered to members of the Co-op are now also available with Deliveroo orders, the retailer said today. The Co-op said the move was intended to give additional value and savings for shoppers and a further boost to the convenience retailer’s increase in members.… This story continues at Co-op extends member prices to include […]
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  1. Technology & Innovation

New technology connects c-stores’ inventory with major delivery platforms

British retail technology company, NearSt, has announced a new technology for UK convenience retailers that automatically connects their in-store inventory to major delivery platforms such as Uber Eats, Deliveroo, and Just Eat. NearSt’s solution connects directly with convenience retailer’s existing EPOS systems, ensuring their full in-store… This story continues at New technology connects c-stores’ inventory with […]
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  1. Technology & Innovation

Including Wolt, Currys, and Simbe: our biggest retail technology articles on LinkedIn right now

We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. As we get ready to cross the 20,000 followers mark, these are the articles that are currently on their radars, including Joybird, 3D Cloud, Retail247, Snappy Shopper, Reckon.ai, Ikea, NewStore, Zelt, Outdoor and Cycle […]
6 min read
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  1. Data & Insights

The 7 Undercurrents Driving Grocerant Niche Adoption in 2025

  The evolution of Ready-2-Eat and Heat-N-Eat fresh food has surged over the years, with 2025 proving to be a landmark moment for the grocerant niche. These retail food solutions cater to time-starved consumers seeking convenience, quality, and value. Steven Johnson, Foodservice Solutions® Grocerant Guru®, based in Tacoma, WA identifies seven powerful undercurrents driving this […]
6 min read
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  1. Shopper & Customer

Snappy Shopper enjoys best-ever December

Snappy Shopper had a record-breaking end to the year, according to its fourth-quarter figures for 2024. The quick-commerce platform reported 42% year-on-year growth in the quarter and handled £14m of transactions in December alone. It reported an average order value of £29 for its deliveries,… This story continues at Snappy Shopper enjoys best-ever December Or […]
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  1. Data & Insights

Food Retailers Adopting ‘Quick Commerce’: How Foodora’s Technology is Reshaping Retail

  Europe’s retail landscape is undergoing a seismic shift, driven by the rise of “quick commerce”—a model that promises rapid delivery of groceries, meals, and essential items in as little as 15-30 minutes. Leading the charge is Foodora, which under the visionary leadership of Herbert Haas, is deploying cutting-edge technology to reinvigorate food retail and […]
4 min read
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  1. Technology & Innovation

Including Simbe, Whatnot, bpost, and DoorDash: this week’s biggest retail technology stories

2025 is up and running, it’s nearly the weekend, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past few days, including N Brown Group, Akeneo, Ibotta, PittaRosso, Scarpe&Scarpe, Impact Analytics, Dentsu, Differin, and Dubit. 1. N Brown wraps […]
7 min read
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  1. Channel: Delivery

Gopuff launches Santa Hours in London – 24/7 Grocery delivery

Gopuff, the instant grocery delivery company, is launching ‘Santa Hours’ – round-the-clock 24/7 grocery deliveries across London to offer festive convenience to customers. Whether it’s customers ordering ahead for favourite Christmas groceries and snacks or last-minute items, they can delivered in minutes over the festive… This story continues at Gopuff launches Santa Hours in London […]
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  1. Technology & Innovation

2024: the year of AI, reality checks, and physical stores claiming a new place in shoppers’ lives

As the Christmas and New Year break fast approaches, RTIH Founder and Editor, Scott Thompson, runs through his key retail tech related takeaways from a hugely eventful and fascinating 2024. Ignore AI at your peril Using AI to nudge people towards better choices, like suggesting alternatives to high sodium products, could revolutionise how shoppers interact […]
7 min read
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  1. Channel: Ecommerce & Digital

Amazon Sued By D.C. Attorney General Over Prime Delivery Neighborhood Access

Washington D.C.’s attorney general sued Amazon.com on Wednesday, alleging the e-commerce giant excludes certain D.C-area neighborhoods from having access to Prime’s fast delivery, according to the lawsuit. Attorney General Brian Schwalb said Amazon had “secretly” excluded two ZIP codes in Washington D.C. from having Prime delivery since 2022, according to a press release from his […]
2 min read
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  1. Shopper & Customer

Snappy Shopper and Stuart partnership brings retailer up to speed

Quick-commerce platform Snappy Shopper has announced a strategic partnership with last-mile tech logistics specialist Stuart. Together, Snappy Shopper and Stuart aim to revolutionise last-mile delivery for convenience store retailers, by enhancing customer service, streamlining logistics, and boosting profitability. One Glasgow-based retailer, RaceTrack, has already reported… This story continues at Snappy Shopper and Stuart partnership brings […]
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  1. Partnerships & Alt Profit

Snappy Shopper announced as One Stop’s nationwide delivery partner

Snappy Shopper has announced a collaboration with One Stop which will see over 250 One Stop locations across England and Wales now available on its platform. The convenience quick commerce marketplace said the partnership will significantly enhance the reach and accessibility of One Stop’s extensive… This story continues at Snappy Shopper announced as One Stop’s […]
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  1. Media & Marketing

Channel 4 Dispatches focuses on dark side of Vinted including fake products and misogynistic websites

A new Channel 4 Dispatches investigation aired on UK TV this week, entitled Vinted’s Dirty Laundry, in which journalist Ellie Flynn took a look into the darker side of the online marketplace for buying, selling, and exchanging new and secondhand items. Despite going against Vinted’s terms and conditions, the documentary flags a significant number of […]
2 min read
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  1. Technology & Innovation

Paris and London based AI powered inventory platform Autone raises $17 million from General Catalyst

Autone, an AI powered platform helping retailers with inventory management, has raised a $17 million Series A funding round led by General Catalyst. All existing investors from its seed round also reinvested in the Series A. This includes Speedinvest, YCombinator, Seedcamp, 2100VC, Motier, Financière Saint James, and business angels from LVMH, Sephora and Moncler. The […]
2 min read
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  1. Department & Category

True Food Market: A Grocerant Revolution in Healthy Eating on the Go

  True Food Kitchen, the health-focused casual-dining chain, is stepping boldly into the grocerant niche with its newest concept, True Food Market—a fusion of fast-casual dining and grab-and-go retail. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, recently, near its headquarters in Scottsdale, Arizona, True Food Market opened its doors, marking […]
5 min read
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Editor’s Choice

  1. Trends & External Forces
  2. Media & Marketing
  3. Data & Insights
  4. Technology & Innovation
  5. Trends & External Forces

Charted: How Do U.S. Universities Make Their Money?

See this visualization first on the Voronoi app. Use This Visualization Charted: How Are American Universities Funded? This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. Key Takeaways More than half of American public college and […]
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  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Corporate Strategy
  4. Media & Marketing
  5. Data & Insights
  6. Technology & Innovation

Week in Review: Instacart CEO heads to OpenAI

Welcome back to Week in Review! We’ve got lots of news for you this week: There were CEO shake-ups at Instacart and 11x; the web series is back — kind of; Threads is getting video ads; and much more. Let’s get to it! Big move: Instacart CEO Fidji Simo will become OpenAI’s CEO for Applications, […]
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  1. Technology & Innovation
  2. Channel: Ecommerce & Digital
  3. Channel: Mass
  4. Acquisitions, Divestitures & Mergers
  5. Corporate Strategy
  6. Corporate Finance
  7. Corporate Purpose
  8. Media & Marketing
  9. Data & Insights
  10. International
  11. Technology & Innovation
  12. Trends & External Forces
  13. Retail Operations
  14. Associates & Employees
  15. Operations & Supply Chain
  16. Stores & Formats

What’s next for Instacart as CEO Fidji Simo announces decision to join OpenAI as head of applications?

Instacart CEO Fidji Simo is departing the grocery technology company to join OpenAI as its Chief of Applications. In an email to employees, she said: “Let me start by saying this was an incredibly hard decision because I love this company. We are operating incredibly well as our last earnings results have shown. Our strategy […]
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  1. Technology & Innovation
  2. Channel: Dollar/Value
  3. Channel: Grocery
  4. Channel: Mass
  5. Department & Category
  6. Department: Nonfood
  7. Corporate Strategy
  8. Media & Marketing
  9. Data & Insights
  10. Shopper & Customer
  11. Technology & Innovation
  12. Trends & External Forces
  13. Retail Operations
  14. Merchandising
  15. Operations & Supply Chain
  16. Stores & Formats

Personalized Disruption: Grocery’s Secret to Breaking Old Habits

There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry disruption fails to materialize. There is no shortage of tech hyperbole in retail. But then there’s the occasional exception — a technology that genuinely does […]
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  1. Shopper & Customer
  2. Department: Nonfood
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
  6. Technology & Innovation
  7. Trends & External Forces
  8. Holiday & Events
  9. Operations & Supply Chain

State of the Consumer Report

[Week of May 9] Timely insights on consumer behavior, pricing, and retail trends This weekly snapshot highlights the most relevant signals shaping where and how consumers are spending—from e-commerce and inflation shifts to essential vs. discretionary demand. What you’ll get from this week’s report: Cross-border e-commerce slowdown: Learn how tariff pressures are reshaping sales trends […]
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