Marketing: Social

  1. Shopper & Customer

Restaurant Discontinuity Driven by Grocerant Growth

  Once again, Foodservice Solutions® Grocerant Guru® Steven Johnson predicts that 2022 will be a record year of chain restaurant discontinuity.  Specifically, with more chain restaurant closing stores and fewer total chain restaurants open entering 2023. Regular readers of this blog know that back in the day (2005) the team at Foodservice Solutions® released a White Paper Restaurant Consumer Discontinuity; we […]
3 min read
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  1. Technology & Innovation

RTIH lays out this week’s coolest retail technology plays

RTIH Editor, Scott Thompson, brings you his top ‘future of retail systems’ deployments from the past week, including drone deliveries, Bitcoin rewards, smart shopping carts, and autonomous convenience stores. Pinterest and Samsung Pinterest has teamed with Samsung to launch of the first ever ‘flippable’ Pin on its platform. The aim is to show people just […]
3 min read
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  1. Data & Insights

APIs Drive Omnichannel Growth by Connecting Real-Time Transaction Data Across Channels

For most of the time that retailers have existed, the only option shoppers had when they wanted to buy something was to go to a physical store and purchase in person. Then came eCommerce, which added online shopping to the mix, and more recently, the emergence of the omnichannel commerce concept, which some industry players […]
3 min read
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  1. Channel: Delivery

Data Engineering and Infrastructure at Instacart with Engineering Manager Abhi Kalakuntla

“It sounds cliché, but data drives Instacart’s entire business—our logistics and shopping processes, as well as our ordering experience, are all based on data,” explains Abhi Kalakuntla, Engineering Manager on Instacart’s growing Data Infrastructure team. Thousands of algorithms inform the data models that make Instacart run—if those algorithms don’t work or our data models are […]
7 min read
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  1. Shopper & Customer

How to Leverage Your App to Get More Customers

The past two years have already, most likely, accelerated your investment in your app’s growth. In case you’re still on the fence, out of the estimated four hours that U.S. adults spend on their phones each day, 88 percent of that time happens within apps. Putting your app at the center of your omnichannel strategy […]
3 min read
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  1. Retailer Media

22% Of Brands Are Unhappy With How They Allocate Their Retail Media Budget. But There’s a Better Way

Retail media networks (RMNs) are an exciting place to run ads, because of the valuable first-party data that retailers have about their customers. RMNs create an ability to target a specific retailer’s customers and provide valuable insights into how people shop. And brands certainly are not hurting for choices. Just last week, Ulta announced a media network and the hotel chain, Marriott, the week prior. 
4 min read
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5
  1. Trends & External Forces

5 Ways Brands Can Stay Competitive In A Recession

Economic volatility and uncertainty have become the order of the day. Some forecasters are using the “R” word (recession). Business is always difficult. In good times firms scramble to add capacity and meet demand while fending off the competition that is inevitably attracted to a robust and growing market. In bad times firms struggle to […]
3 min read
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  1. Technology & Innovation

UK Facial Recognition Ruling Could Spur Innovation

The U.K.’s data-privacy watchdog’s recent $10 million fine on facial recognition company Clearview AI Inc. could spur innovation in the space, including advancements in payments technology, as it “sets clearer ground rules for balancing software innovation with people’s right to privacy,” according to a report in The Wall Street Journal Wednesday (May 25). The Information […]
2 min read
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  1. Partnerships & Alt Profit

What Is Trailblazer Connect? A Pathway to New Careers in the Salesforce Ecosystem

Learning for learning’s sake is great, but we all know that a huge benefit to all that learning you’re doing is being able to translate it into a fulfilling, high-paying career. Our mission at Salesforce is to give everyone an equal chance at landing a top job. With Trailhead, Salesforce’s free online learning platform, countless […]
5 min read
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  1. Partnerships & Alt Profit

Independent grocer testifies on impact of infant formula shortage

WASHINGTON – On behalf of the National Grocers Association (NGA), an independent community grocer from rural Georgia shared his experience and the direct impact the national formula shortage is having on his community with a U.S. House committee hearing. Confusion and fear, alongside panic-buying and government red tape, are among the effects of the nation’s shortage of […]
2 min read
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  1. Channel: Dollar/Value

Dollar Tree’s Q1 earnings beat expectations

CHESAPEAKE, Va.— Dollar Tree reported a 43.2% increase in net income, to $536.4 million for the first quarter ended April 30. Diluted earnings per share for the quarter increased 48.1% to a first-quarter company record $2.37, compared to $1.60 in the prior year’s quarter, the company said Thursday. Consolidated net sales increased 6.5% to $6.90 […]
2 min read
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  1. Technology & Innovation

The Age of AI, Crypto, and Web3 — with Kevin Roose

Kevin Roose, a tech columnist at The New York Times, joins Scott to discuss the broader implications and opportunities of crypto and Web3. We also learn why Kevin is bullish on artificial intelligence, despite the negative externalities that may arise as the world moves towards automation. Follow Kevin on Twitter, @kevinroose.  Scott opens with his […]
< 1 min read
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  1. Department & Category

Grocerants Replacing Restaurants and Grocery Stores for Dinner

  What’s for Dinner is the age-old question every parent hears, and most say I don’t know.  Today more and more families or looking online, or for new avenues of fresh food distributions in the way of meals and meal components that can be mixed and matched into perfect family meal.   Alternative fresh food […]
4 min read
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  1. Shopper & Customer

Klevu report – Majority of UK e-commerce sites’ search engines don’t work

78% of of e-commerce websites in the UK are unable to convert shoppers due to their inability to “understand” natural language and thus, shoppers’ intent, according to a new report from Klevu. This found that over three quarters of the 50 retailers researched delivered zero or irrelevant results when presented with conversational queries. Only 20% […]
2 min read
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  1. Media & Marketing

Dorsey Steps Down From Twitter’s Board

Jack Dorsey, the Twitter co-founder, has now left the company’s board of directors, NBC wrote Wednesday (May 25). That came weeks after he was instrumental in selling the company to billionaire Elon Musk. The report said Dorsey’s departure was planned, with Twitter saying last year that he would do so after his term expired at […]
2 min read
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  1. Stores & Formats

Sears Said To Be Closing Dozens Of Stores

Axios reports that “dozens of Sears Hometown stores are closing and holding liquidation sales, according to Facebook posts from the shuttering locations … Sears Hometown was touted in a November 2019 news release as a ‘network of more than 400 independently-owned and operated, dealer-managed smaller-format stores’ selling ‘a range of home products, including appliances, lawn […]
< 1 min read
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  1. Media & Marketing

Bonus Episode: Elon Musk v. Twitter — with William Cohan

William Cohan, a founding partner and writer at Puck, as well as a former M&A investment banker, joins Scott to discuss how Elon Musk’s deal to acquire Twitter might shake out, including what options he might have for backing out, how Twitter’s lawyers might respond, and what it all could mean for shareholders. Follow William […]
< 1 min read
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  1. Channel: Delivery

DoorDash customer loyalty drives share gains

DoorDash “added more new consumers than any quarter since Q1 2021” as noted in their Q1 2022 earnings release. The news hinted at a reversal of decelerating customer growth that both DoorDash and the wider industry experienced after peaking during the early pandemic. However, even while adding fewer customers each quarter, Earnest Research transaction data […]
< 1 min read
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  1. Shopper & Customer

Is Your Brand Meaningfully Different?

As marketing professionals, we’d like to share a quick lesson in one of the fundamentals of marketing having to do with relevance, what we call being “meaningfully different.” Marketers know it’s not enough to be merely relevant to be worthy of a customer’s admiration and loyalty. Something must be relevantly different to attain this status. […]
4 min read
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5
  1. Channel: Grocery

Survey:  Trader Joe’s, H-E-B, Wegmans, Amazon Get High Marks For Reputations

Axios and the Harris Poll are out with a new survey in which they identify the most visible brands in America and gauge their reputations, ranking them from “excellent to “very poor.” The top nine, all rated as “excellent,” are, in order … Trader Joe’s, H-E-B, Patagonia, Hershey, Wegmans, Samsung, Toyota, Amazon, and Honda. Among […]
< 1 min read
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  1. Trends & External Forces

Plant-Based Meat Receives Celebrity Boost as Kim Kardashian Joins Beyond Meat

Recently, US-based plant-based meat maker, Beyond Meat, announced that professional tastemaker, icon and entrepreneur, Kim Kardashian, has become their new “chief taste consultant”, in addition to starring in a new campaign focused on the brand’s mission of health and sustainability. “As an icon synonymous with impeccable taste in food, fashion, beauty and more, Kim will highlight […]
3 min read
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5
  1. Technology & Innovation

What Should Retail Look Like in the Metaverse

While unusual to many consumers, the Metaverse Fashion Week, known as Decentraland, offered a glimpse into the future. For retail, the metaverse presents the optimal middle ground between the ease and convenience of online shopping and the immersive and tangible enjoyment of physical shopping. The metaverse can be seen as a third layer, a new market or […]
3 min read
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  1. Media & Marketing

3 E-Commerce and Social Media Trends to Watch Through the Rest of 2022

E-commerce sales have been on the upswing as a share of total sales since before 2000, and in the last decade, social platforms have played an increasing role. Then 2020 happened, driving an unprecedented spike in online sales. This year so far, we’re seeing social media mature as a force that drives e-commerce, in addition […]
3 min read
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Editor’s Choice

  1. Channel: Dollar/Value
  2. Channel: Dollar/Value
  3. Corporate Strategy
  4. Corporate Finance
  5. Department: Consumer Durables
  6. Media & Marketing
  7. Shopper & Customer
  8. Technology & Innovation
  9. Trends & External Forces
  10. Operations & Supply Chain
  11. Stores & Formats

Dollar General post strong sales gains in first quarter

GOODLETTSVILLE, Tenn. — Dollar General on Thursday reported net sales of $8.8 billion for its fiscal year 2022 first quarter, an increase of 4.2% over the prior-year period. The net sales increase was primarily driven by positive sales contributions from new stores, partially offset by a slight decline in same-store sales and the impact of […]
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  1. Data & Insights
  2. Corporate Strategy
  3. Department: HBC
  4. Media & Marketing
  5. Data & Insights
  6. Shopper & Customer
  7. Trends & External Forces
  8. Merchandising

CVS to launch virtual primary care solution

WOONSOCKET, R.I. — CVS Health announced on Thursday the launch of CVS Health Virtual Primary Care, a new virtual care solution available through a single digital platform. The offering connects CVS Health’s services, clinical expertise, and data for a more coordinated and consumer-centric health care experience. The company said the new solution enables consumers to […]
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  1. Retailer Media
  2. Corporate Strategy
  3. Media & Marketing
  4. Retailer Media
  5. Data & Insights

22% Of Brands Are Unhappy With How They Allocate Their Retail Media Budget. But There’s a Better Way

Retail media networks (RMNs) are an exciting place to run ads, because of the valuable first-party data that retailers have about their customers. RMNs create an ability to target a specific retailer’s customers and provide valuable insights into how people shop. And brands certainly are not hurting for choices. Just last week, Ulta announced a media network and the hotel chain, Marriott, the week prior. 
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