Whole Foods

  1. Technology & Innovation

The Price of Eggs Isn’t the Only Thing Grocers Are Managing These Days

According to FoodIndustry.com, the U.S. food market is worth $1.5 trillion annually, or roughly 4 percent of the domestic gross product. $800 billion of that revenue is from supermarkets and food stores. Compare this to the U.S. apparel market, which is estimated to be worth $318 billion (Statistica). And while the retail industry often focuses […]
5 min read
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  1. Department & Category

Patagonia Looks To Scale Food Industry Mountain

Fast Company reports on Patagonia’s first acquisition in more than 20 years – a snack company called Moonshot, described as “a startup that makes snacks with a low-carbon footprint.” Moonshot, the story says, “launched two years ago with climate change in mind. The company works with wheat farmers in Washington State who grow organically – […]
2 min read
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  1. Trends & External Forces

Green Zebra, Unique Healthy C-Store Format, To Close

Green Zebra, the Portland, Oregon, “healthy convenience store” that began operations a decade ago, announced this morning that it will wind down operations and close all three of its units at the end of the month. “We have been holding on by a thread since the pandemic started and have been in austerity mode since […]
4 min read
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  1. Channel: Mass

How Private Label Brands Create Affordable Joy

Recently, Procter & Gamble indicated that it would continue to raise prices even though lack of consumer demand – due to increased prices – was responsible for half of its sales decreases. P&G’s CFO indicated that the packaged goods behemoth’s focus on continuing price hikes would be acceptable to consumers because, after all, people still […]
6 min read
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  1. Channel: Ecommerce & Digital

Amazon Pauses HQ2 Construction Process, Will Close 8 Go Stores

Amazon said on Friday that it is pausing construction of its vaunted HQ2 corporate offices in Arlington, Virginia, as well as permanently closing eight of its pioneering checkout-free Amazon Go stores. Bloomberg broke the story on Friday about Amazon’s HQ2 decision :  “John Schoettler, Amazon’s real estate chief, confirmed the pause … Schoettler said the […]
5 min read
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  1. Trends & External Forces

Your Views:  In Praise Of “Mindless Exercises”

Got the following email responding to the story about the Whole Foods employee who didn’t do anything about shoplifters because the perpetrators seemed hungry and the company can afford it: OMG……..reading that story just made me drop my jaw to the floor. I spent twenty-four years of my life chasing people down without hesitation whenever […]
6 min read
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  1. Shopper & Customer

Amazon Go Not Sustainable Yet

  At the intersection of fresh food retail and the consumer is a fledgling concept by Amazon called Amazon Go. After spending billions on Whole Food and stumbling, they rolled out Amazon Fresh a grocery store with technology and fresh food but it has failed to meet or exceed consumers expectations as well. So, they […]
4 min read
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  1. Channel: Ecommerce & Digital

Specialty Retailers Make Progress In Customer Satisfaction Scores

The American Customer Satisfaction Index’s (ACSI) Retail and Consumer Shipping Study 2022-2023 is out, reporting that “while overall customer satisfaction with the Retail Trade sector slips 0.5% to a score of 74.7 (out of 100),” significant ground has been gained by a number of retailers, especially those with a specialty focus. Some excerpts: •  “Customer […]
2 min read
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  1. Trends & External Forces

FTC Won’t Challenge Amazon’s One Medical Acquisition

The Federal Trade Commission (FTC) has decided not to challenge Amazon’s proposed $3.49 billion acquisition of 1Life Healthcare, parent company to One Medical, which provides membership-based primary healthcare services to employees for more than 8,000 companies in a dozen major US markets.  This is Amazon’s third largest acquisition, after Whole Foods ($13.7 billion in 2017) […]
2 min read
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  1. Department & Category

The Shoplifting Debate:  Ethical Questions In The Supermarket Aisle

Bon Appétit has a story noting that “as inflated food bills continue to hammer customers, the conversation around shoplifting is heating up. Some shoplifters say stealing up to 80% of their food offsets skyrocketing costs of living and combats greedy grocers who are using inflation as an excuse to hike up prices unnecessarily.” And so, the story offers an interview […]
3 min read
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  1. Department: Food

Grocerants at the Intersection of Growth and Success

  The consumer is dynamic not static.  At the intersection of consumer migration to new avenues of distribution, and the wiliness of chain restaurants to move with consumers fast enough, is year over year customer counts.  It’s at the intersection that Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, asks are you as […]
6 min read
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  1. Department & Category

Bing is quickly learning about the Grocerant Niche Are You

  Top of the day to you!  The team at Foodservice Solutions® wants to thank Microsoft’s Bingfor writing today’s Blog.  Our team ask some basic questions about the grocerant niche and here is what Bing came up with: According to the web search results, Steven Johnson is the founder of Foodservice Solutions® and the resident […]
3 min read
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  1. Channel: Ecommerce & Digital

FT: Amazon CEO Preparing to ‘Go Big’ on Grocery Investments

Amazon CEO Andy Jassy is reportedly planning to double down on the ecommerce giant’s physical grocery business despite recently announced plans to put growth on hold, according to the Financial Times. Jassy blamed the company’s grocery struggles on a lack of “normalcy” during the pandemic and noted that it was ready to “go big” on […]
2 min read
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  1. Merchandising

Jassy Asserts That Amazon Is Ready To “Go Big” On Physical Stores

The Financial Times reports that Amazon CEO Andy Jassy says that the company is ready to “go big” on bricks-and-mortar stores, despite the fact that in recent days Amazon seems to have put its physical store opening plans on hold. Jassy blames the the pandemic for the problems being experienced by the company’s physical stores, […]
2 min read
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  1. Media & Marketing

Brands Embrace TikTok Creators To Drive Growth

The New York Times has a piece about “making TikTok content for brands is the hot new gig. As the social media platform continues to explode in popularity, brands are hiring college students and other young people — sometimes with pay and sometimes with college credits — to help them navigate the app, which can […]
2 min read
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  1. Media & Marketing

What Goes Around Comes Around:  The Incumbent Advantage

Excellent piece in the Financial Times by opinion columnist Brooke Masters entitled, “The Revenge of the Incumbents,” in which she talks about how bricks-and-mortar stores appear to have stolen momentum from e-commerce companies. “For years, start-ups and other digitally focused groups enjoyed a massive advantage in the form of cheap funding,” she writes. “Investors, who […]
2 min read
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  1. Channel: Grocery - Natural

Worth Reading:  The Whole Foods Worker Who Climbed Everest 10 Times

The New York Times writes about Lhakpa Sherpa, an employee at a West Hartford, Connecticut, Whole Foods, who has climbed Mount Everest 10 times, and plans to go back an 11th – and even sees her physical labors at the store, carrying large boxes of fruits and vegetables, as part of her training. You can […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Amazon’s Sales Up, Profit Down, As It Endures “Difficult Stretch”

Amazon released its Q4 and 2022 financial results late yesterday …. and here are the numbers as stated by the company: •  “Net sales increased 9% to $149.2 billion in the fourth quarter, compared with $137.4 billion in fourth quarter 2021. Excluding the $5.0 billion unfavorable impact from year-over-year changes in foreign exchange rates throughout […]
6 min read
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  1. Owned Brands (Private Label)

Your Views:  Charged Up

Yesterday we took note of a Wall Street Journal report that Amazon-owned Whole Foods is pressing suppliers to lower prices as their own costs start to decline.  According to the story, Whole Foods “told suppliers at a recent virtual summit that it wants to bring down retail prices in its store aisles as companies’ own […]
5 min read
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  1. Channel: Grocery - Natural

Whole Foods Pushes Suppliers To Lower Prices 

The Wall Street Journal is reporting this morning that Amazon-owned Whole Foods is pressing suppliers to lower prices as their own costs start to decline. According to the story, Whole Foods “told suppliers at a recent virtual summit that it wants to bring down retail prices in its store aisles as companies’ own costs start […]
2 min read
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  1. Technology & Innovation

Whole Foods asks for lower prices, CEO apologies for layoff email and more

Plus: MrBeast’s blindness video raises ethics questions. Whole Foods has asked some food producers to lower prices as pressures from inflation begin to ease across the country, the Wall Street Journal reported. “We know our customers are weighing the impacts of inflationary pressure on their buying choices,” Alyssa Vescio, Whole Foods’ senior vice president of […]
4 min read
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  1. Channel: Grocery - Natural

Whole Foods wants vendors to cut prices

Whole Foods is asking vendors to lower prices to reflect lower inflation rates. The grocery chain is seeking to improve the price perceptions that consumers hold for the chain. Foot traffic to Whole Foods’ stores fell eight percent in the fourth quarter, according to Placer.ai.
< 1 min read
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  1. Shopper & Customer

Consumers Blurring Shopping Lines Between Channels

  At the intersection of what’s for dinner, where will I get dinner, more and more consumers are asking what is the fastest solution (84.6%), then what is the cheapest (51.4), and will everyone be happy with the food (49.2%) according to Foodservice Solutions® most recent grocerant scorecards.  Steven Johnson Grocerant Guru® at Tacoma, WA […]
3 min read
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  1. Technology & Innovation

2023 Retail Predictions (Part 2)

Last week we released the first batch of Steve’s predictions. This week we conclude with six more, centering on how “hybridization” will steal the crown from omni-channel, how trading-down (in product and format) will define the year, the likelihood that big consumer credit troubles emerge, why strong balance sheets reign supreme, how the Metaverse is […]
2 min read
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Editor’s Choice

  1. Channel: Mass
  2. International
  3. Shopper & Customer
  4. Technology & Innovation

Tesco infuriates shoppers as it slashes Clubcard points value

Supermarket giant Tesco came under fire following the announcement that it will be reducing the value of Clubcard reward vouchers from June 2023. The reduction will come into force after… The post Tesco infuriates shoppers as it slashes Clubcard points value appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  8. International
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  10. Technology & Innovation

aisle 3 exits the CSS business and uses proceeds to support growth in sneaker category

AI powered shopping platform aisle 3 has completed the sale of its Google Comparison Shopping Site (CSS) service to Product Hero. Financial terms of the deal were not disclosed, other than it being all cash. The sale consolidates market share for CSS service provider Product Hero, which works with the likes of Rituals and Ikea. […]
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  1. Partnerships & Alt Profit
  2. Partnerships & Alt Profit
  3. Shopper & Customer
  4. Technology & Innovation

Kroger lands deal for self-driving truck deliveries

Get ready because the empty truck cabs in motion are coming. Gatik, which is involved in autonomous middle-mile logistics, has announced a multi-year commercial collaboration to transport customer orders within Kroger’s Dallas distribution network. The operations will launch in a few weeks. Under the collaboration, Gatik’s medium-duty autonomous box trucks will transport fresh, customer-favorite products from […]
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  1. CPG: Food
  2. Channel: Grocery
  3. Department & Category
  4. Department: Beverage
  5. Department: Food
  6. Corporate Strategy
  7. Shopper & Customer
  8. Technology & Innovation
  9. Trends & External Forces
  10. Merchandising
  11. Owned Brands (Private Label)

Albertsons Redesigns and Expands Open Nature Own Label Line

Albertsons yesterday unveiled what it said was “the redesign of its Open Nature brand as the company strives to become the brand of choice for those health-conscious shoppers seeking a more balanced lifestyle. Open Nature, which is part of Albertsons Cos. Own Brands portfolio, provides shoppers with tasty foods made with thoughtfully chosen ingredients that […]
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