Brick and Mortar

Articles on B&M stores.

  1. Data & Insights
A weekly podcast with the latest e-commerce news and events. Episode 337 is a panel discusion on the Future of Agentic Commerce from Citi’s Global Consumer & Retail Conference. Subscribe: Apple Podcasts Google Podcasts Spotify Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook ????? Chapters 0:30 Welcome to the Jason and […]
  1. Merchandising
For many small manufacturers, shelf space is treated as the ultimate objective. Placement becomes the milestone. Distribution becomes an achievement. Yet too often, the cost of that placement is not fully understood until long after the contracts are signed and the invoices begin to arrive. Winning shelf space should never mean surrendering sustainability. National retail […]
  1. Channel: Ecommerce & Digital
Amazon CEO Andy Jassy has posted his annual letter to shareholders, following in a tradition begun by founder and then-CEO Jeff Bezos in 1997.  (As usual, Amazon also posts the original 1997 message after the new missive, which is one way to indicate that as much as the business has evolved and grown, its core […]
  1. Data & Insights
March 2026 Retail Metrics: March gave us a tale of two floors — more opportunity, but less to show for it. In mattress, traffic and prospecting surged, but conversion fell sharply as time with customers dropped, turning more conversations into missed closes. In furniture, the opposite pattern showed up — teams are converting slightly better, […]
  1. Shopper & Customer
  A Modern Desert Dining Experience From the vantage point of the Grocerant Guru®, what’s happening inside Tito & Pep isn’t just “fine dining”—it’s a case study in how experience-driven foodservice is outpacing traditional retail food models. Set in Midtown Tucson, the restaurant delivers a chic mid-century modern aesthetic paired with an intimate yet energetic […]
  1. Channel: Dollar/Value
Lidl GB has announced that it will be opening more than 50 new stores in the next 12 months as part of a £600 million investment in its British infrastructure. Upcoming store openings include key sites such as Abbots Langley near Watford, Warrington in Cheshire, and Thornbury in Gloucestershire which are all set to open […]
  1. Channel: Mass
The Street reports that Target “plans to make a major shift in its grocery section” – it wants to be a specialty grocer. “Target’s Chief Merchandise Officer Cara Sylvester explained the chain’s grocery strategy during its fourth-quarter earnings call,” the story says. “‘We’re focused on what’s next, strengthening Target’s unique identity when it comes to […]
  1. Shopper & Customer
  Today’s consumer is not just value-driven—they are time-starved, convenience-focused, and increasingly replacing restaurant visits with retail meal solutions. This behavioral shift is forcing grocery retailers to rethink their role, moving from traditional food sellers to meal solution providers competing directly for “Share of Stomach.” Stop & Shop: Repositioning Dinner Around Convenience Stop & Shop […]
  1. Trends & External Forces
The Association of Convenience Stores (ACS) has welcomed confirmation from Exchange for Change that grant support will be offered to small independent retailers that host reverse vending machines under the Deposit Return Scheme. In details published this week, Deposit Return Scheme administrators Exchange for Change… This story continues at DRS grant support for small independent […]
  1. International
Retail workers faced a 12% increase in violent behaviour last year, according to new UK retailer data from global retail crime intelligence company, Auror. The new statistics show the top 10% of retail crime offenders were responsible for 68% of total crime in stores, and… This story continues at Rise in violent retail crime in […]
  1. Data & Insights
  The growth algorithm across all sectors of food retail—restaurants, convenience stores, and grocery service delis—has converged on one immutable truth according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®:  frequency of visits is the most reliable driver of incremental revenue and long-term profitability. What was once a convenience-store insight is now […]
  1. Technology & Innovation
Content Guy’s Note:  I don’t run a lot of guest columns on MNB, but when I read this LinkedIn posting from Thom Blischok, of The Dialogic Group, I decided that it was exactly the kind of piece that should be featured here – it focuses on how three major retailers are engaging in fundamental rethinking […]
  1. Shopper & Customer
  The data is not ambiguous—it is directional and disruptive. According to FMI – The Food Industry Association, the percentage of consumers replacing restaurant meals with deli-prepared foods jumped from 12% in 2017 to 28% in 2025. At the same time, 53% of consumers are assembling hybrid meals, blending prepared foods with items already at […]
  1. Trends & External Forces
  The closure of Amy’s Drive Thru—including its final unit at San Francisco International Airport—is not an indictment of organic or vegan food. It is a case study in consumer relevance, price elasticity, day-part fit, and the ultimate authority of the “consumer-facing VETO vote.” From the perspective of the Grocerant Guru®, the takeaway is clear: […]
  1. Media & Marketing
The CPG Guys are joined in this episode by Kim Lefko, SVP and Chief marketing Officer at Ace Hardware, which has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs.  Follow Kim Lefko on linkedIn at: https://www.linkedin.com/in/kimlefko/ Follow RedVest media on LinkedIn at: https://www.linkedin.com/company/redvest-media/ Follow […]
  1. Shopper & Customer
Four major retailers are betting big on wellness this year: Ulta, Target, Amazon and Boots have all made significant forays into wellness in 2026. These moves align closely with signals we’ve identified across consumer behavior, category convergence and wellness-led spending.   Consumers are dedicating more of their time, energy and dollars to their own wellness routines. Mintel has been tracking this shift for several years, identifying wellness as one of the most durable, cross-category […]
  1. Department: Beverage
  Let’s get straight to it: beer isn’t just a beverage—it’s a traffic driver, a margin enhancer, and when merchandised correctly, a meal solution multiplier according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. The latest limited-time promotion from 7-Eleven proves exactly that, leveraging National Beer Day (April 7) as a strategic […]
  1. Trends & External Forces
ACS (the Association of Convenience Stores) has urged the Low Pay Commission to consider the rising operating costs and financial pressure on local shops, as a consultation on future minimum wage rates for April 2027 is launched. From 1 April 2026, the National Living Wage… This story continues at ACS urges government to ease pressure […]
  1. Trends & External Forces
Sixty thousand customers across the North of England participated in James Hall & Co’s latest gamification campaign Spar Winter Wins – the highest number yet. In total, 32% of instant rewards issued during the 42-day campaign were redeemed at participating Spar stores which is a… This story continues at Spar reports best performing Winter Wins […]
  1. Data & Insights
Everyone wants a crystal ball right now. The headlines say spending is up. Traffic looks steady. On paper, retail seems fine. But what’s actually driving performance is harder to see—and that’s where the best operators are separating themselves. This week’s blog is about that idea: not predicting the future, but seeing what’s already happening more […]
  1. Trends & External Forces
Love this sign: KC’s View: Some context… Northgate González Market yesterday opened a new store in Chino, California (about 35 miles due east of downtown Los Angeles).  This 40,000 square foot store no doubt celebrates food and culture in the way that Northgate always has – my experience is that when I walk into its […]
  1. Holiday & Events
  Easter is no longer a kids-only holiday—it’s a full-scale adult participation event, and more importantly, a high-margin, multi-day consumption cycle that food retailers and foodservice operators can no longer afford to misunderstand according to Steven Johnson Grocerant Guru® at Tacoma, WA Based Foodservice Solutions®. What began as “Adultoween” has now evolved into a broader […]
  1. Stores & Formats
Slush brand Skwishee is claiming success for its latest Free Skwishee Day event, which took place last weekend within more than 250 retailers across the UK. The event created “a surge in footfall to convenience stores and forecourts all across the country”, Skwishee said. It… This story continues at Free Skwishee Day hailed a success […]

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  1. Trends & External Forces
  2. Shopper & Customer
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees
  6. Merchandising
  7. Stores & Formats
Walmart will deploy digital shelf labels (DSLs) chainwide this year, doubling the approximately 2,300 U.S. locations currently using the technology (Walmart U.S. operates more than 4,600 stores). With more than 120,000 items in a typical Walmart store, managing price changes manually requires significant associate hours. Additionally, these DSLs are equipped with LED lights that make […]

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