Partnerships & Alt Profit Otrium and Bleckmann launch garment repair partnership following three month pilot Digital fashion outlet Otrium has launched a garment refurbishment and repair programme for damaged returns following a pilot scheme. The initiative is being run in partnership with Bleckmann, a specialist in supply chain management for fashion and lifestyle brands. Most of the returns that Otrium currently receives can be easily restored and put back on […] Retail Technology Innovation Hub September 21, 2023September 21, 2023 2 min read PartnershipsSustainabilityData & InsightsDept. ApparelReturnsTechnology & InnovationRecommerceOperations & Supply ChainPredictions and ForecastsPackagingESG and CSR 0 Saving Bookmark this article Bookmarked
Department: Consumer Durables eBay Launches Consignment Offering for Luxury Fashion Sellers eBay is stepping into the consignment market for luxury fashion, aiming to rival platforms like The RealReal and ThredUp. Partnering with experienced seller Linda Lightman of Linda’s Stuff, eBay’s new service will initially focus on designer handbags from brands such as Chanel and Louis Vuitton. This move complements eBay’s recent efforts to enhance its authenticity… RetailWire September 13, 2023September 14, 2023 < 1 min read Dept. ApparelRecommercePartnerships 0 Saving Bookmark this article Bookmarked
Stores & Formats GoodwillFinds Online Platform Now Serving More Than 500 Goodwill Stores The online platform has added four regional Goodwill members, and is benefitting from the boom in secondhand shopping. Joan Verdon - Forbes September 12, 2023September 12, 2023 < 1 min read Brick and MortarRecommerce 0 Saving Bookmark this article Bookmarked
Technology & Innovation Featuring PMC, Attensi, and Mercaux: RTIH’s biggest retail technology articles on LinkedIn right now We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Asda, Penny Black, Marie Curie, AiFi, JUXTA, and Pocket Planet. PMC announced as headline sponsor of the 2023 RTIH Innovation Awards, winners to […] Retail Technology Innovation Hub September 7, 2023September 7, 2023 8 min read Technology & InnovationAIMarketing: Social MediaPartnershipsInternational - UKTwitterOmnichannelSustainabilityShoppersDept. NonfoodExecutivesBrick and MortarAmazonDept. Adult BevPackagingTrends: TechHealth & WellnessDept. ApparelTech: CashierlessAssociatesConsumersOperations & Supply ChainResults & InvestmentCryptoData & InsightsPredictions and ForecastsMarketing: In StoreMetaverseTescoESG and CSRMarketing: Loyalty & SubscriptionVendorsEconomyPhilanthropyDept. GroceryDept. BeverageWalmartTikTokStrategyDept. Toys & GamesRecommercePop UpsNFTInternational - North America 0 Saving Bookmark this article Bookmarked
Shopper & Customer Capturing the Growing Spending Power of Gen Z and Gen Alpha Gen Z and their younger counterparts in Gen Alpha are often referred to as “digital natives.” But what exactly does that mean? And more importantly, how does this “native” status impact the methods brands use to engage these current and future consumers? A panel at the June 2023 Retail Innovation Conference & Expo provided answers […] Retail TouchPoints August 18, 2023August 21, 2023 4 min read ConsumersShoppersSustainabilityReturnsMarketing: Social MediaRecommerceDept. ApparelDept. NonfoodTechnology & InnovationDept. FuelData & InsightsMarketing: Loyalty & SubscriptionAssociatesFood DeliveryDeliveryStore LocationStrategyOperations & Supply ChainIndustry Conferences and EventsPredictions and ForecastsBig DataTikTokEconomyMarketing: BrandDept. GroceryTrends: RetailDept. FreshAmazon 0 Saving Bookmark this article Bookmarked
Partnerships & Alt Profit Toms exec talks about new sustainability strategies, ThredUp partnership Amy Smith, chief brand officer, says the company is focusing on tackling issues in “our own backyard,” such as access to mental health. MarketingDive August 10, 2023August 10, 2023 < 1 min read SustainabilityRecommercePartnershipsExecutivesHealth & Wellness 0 Saving Bookmark this article Bookmarked
Retail Ecosystem ThredUp, The RealReal take different paths to profitability [[“value”:”Both online resale companies are focusing more on consignment and are exploring other, higher-margin revenue streams as well.”]] RetailDive August 10, 2023August 10, 2023 < 1 min read Recommerce 0 Saving Bookmark this article Bookmarked
Trends & External Forces Secondhand luxury watch prices slump to near two-year low after a pandemic run [[“value”:”Experts had warned that a bubble could burst along with cryptocurrency and other trendy pandemic booms. But the recent declines appear to mark a stabilization.”]] CNBC August 3, 2023August 3, 2023 < 1 min read COVID19RecommerceCrypto 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart Enhances Refurbished Items Program to Support Marketplace Sellers Walmart has upgraded its Walmart Restored program by introducing Walmart Restored Premium, offering a broader assortment of “like new” refurbished items at the retailer’s everyday low prices. The original program debuted in August 2022. Items in the Restored Premium category show no signs of cosmetic damage and come with a 1-year warranty and 30-day (or […] Retail TouchPoints August 2, 2023August 2, 2023 < 1 min read WalmartRecommerceShoppersPepsiCoMerchandisingMarketing: Social MediaSustainabilityReturnsPricing & PromotionsPredictions and ForecastsPartnerships 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart Enhances Refurbished Items Program to Support Marketplace Sellers Walmart has upgraded its Walmart Restored program by introducing Walmart Restored Premium, offering a broader assortment of “like new” refurbished items at the retailer’s everyday low prices. The original program debuted in August 2022. Items in the Restored Premium category show no signs of cosmetic damage and come with a 1-year warranty and 30-day (or […] Retail TouchPoints August 2, 2023August 2, 2023 < 1 min read WalmartRecommerceShoppersPepsiCoMerchandisingMarketing: Social MediaSustainabilityReturnsPricing & PromotionsPredictions and ForecastsPartnerships 0 Saving Bookmark this article Bookmarked
Stores & Formats Carhartt Expands its Resale Program to Retail Stores Following the successful pilot launch of its resale program dedicated to extending the life of workwear and reducing clothing waste, workwear brand Carhartt, in partnership with Trove, announced last week that it will expand Carhartt Reworked to accept trade-in at 35 company retail stores effective immediately and begin mail-in trade-in starting in late 2023. Beginning July 19, participating Carhartt retail […] Joe Keenan July 26, 2023July 26, 2023 < 1 min read Brick and MortarRecommerceSustainabilityDept. ApparelPress ReleasePartnershipsMarketing: In Store 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain How and Why to Achieve a Circular Supply Chain Manufacturers, businesses and all organizations within the retail supply chain have had to constantly develop groundbreaking solutions to maintain the production of high-quality goods due to rising costs and limited access to raw materials, especially since the onset of the pandemic. As a result, traditional linear supply chain strategies have given way to new ones […] Josh Tsui July 19, 2023July 19, 2023 4 min read Operations & Supply ChainSustainabilityTechnology & InnovationReturnsData & InsightsConsumersDeliveryESG and CSRPartnershipsShoppersExecutivesStore LocationCOVID19EconomyPredictions and ForecastsRecommerceResults & Investment 0 Saving Bookmark this article Bookmarked
Retail Ecosystem Brooks Running Launches a ‘Recommerce’ Program Brooks Running announced the launch of ReStart, a new recommerce program that will refurbish and resell gently used Brooks footwear in the U.S. Brooks partnered with Trove, a provider of branded resale for more than a decade and the recommerce partner to many leading brands, to power ReStart. The ReStart program will incorporate three grade ranges — Like […] Joe Keenan July 6, 2023July 6, 2023 < 1 min read RecommerceSustainabilityDept. ApparelPartnershipsConsumersPress ReleasePredictions and ForecastsPop UpsESG and CSR 0 Saving Bookmark this article Bookmarked
Shopper & Customer Inside DVF’s New ReWrap Resale Platform In episode 408 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Sarah Townsend, digital experience manager at DVF (Diane von Furstenberg), a global luxury fashion brand renowned for its iconic wrap dress and signature prints. Listen in as Townsend discusses why DVF decided to launch its new ReWrap resale program (0:50), how the fashion brand is […] Joe Keenan July 4, 2023July 4, 2023 < 1 min read Dept. ApparelShoppersCustomer ExperienceConsumersRecommercePodcastsPartnershipsMarketing: Social Media 0 Saving Bookmark this article Bookmarked
Technology & Innovation AI Shopping Journeys: Finding the Right Balance When you browse an online store, chances are you’ve encountered a persistent chat bot lurking in the bottom right corner, eagerly offering its assistance to help you track your order, locate specific items, or handle other mundane tasks. Now, imagine a scenario where this chat bot steps out of its digital boundaries and guides you […] Andrew Sandoval June 20, 2023July 11, 2023 3 min read AITechnology & InnovationChatGPTData & InsightsGoogleMarketing: Social MediaTikTokRecommerceMeta (Facebook)StrategyAmazonHealth & WellnessDept. Natural / OrganicDept. ApparelBrick and MortarDept. Nonfood 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Ikea’s Chief Supply Chain Officer on Driving Transformation Ikea has set its sights on the U.S. in a new way: While the company has 52 retail locations in the country, it’s investing $2.2 billion to add more U.S. stores, expand its omnichannel options, and improve the customer experience for American shoppers. Speaking at the Home Delivery World conference in Philadelphia on Wednesday, Ikea’s […] Marie Albiges June 15, 2023June 15, 2023 2 min read Operations & Supply ChainShoppersBrick and MortarDeliveryOmnichannelSustainabilityPredictions and ForecastsCOVID19ConsumersTechnology & InnovationCustomer ExperienceMarketing: Loyalty & SubscriptionEconomyESG and CSRRecommerceKraftHeinz 0 Saving Bookmark this article Bookmarked
Corporate Strategy Retail TouchPoints Reveals Latest 40 Under 40 Award Winners Retail TouchPoints and Design:Retail have unveiled the 2023 winners of the annual 40 Under 40 Awards, representing a dynamic and diverse class of executives who have contributed to industry progress. The 40 Under 40 Awards have evolved to spotlight the personal and professional accomplishments of executives across the retail industry — from store design to CX […] Retail TouchPoints May 23, 2023May 24, 2023 3 min read ExecutivesTechnology & InnovationOperations & Supply ChainMarketing: Retail MediaOmnichannelRestaurantsCannabisCustomer ExperienceShoppersInternationalMarketing: ShopperStrategyMarketing: Social MediaMerchandisingStreamingMarketing: TradePhilanthropyRecommercePartnershipsMondelezMarketing: BroadcastSustainabilityTrends: RetailAldiCPG: Adult BeverageData & InsightsDept. Adult BevDept. ApparelDept. HBCWalmartIndustry Conferences and EventsLowesAlbertsons / Safeway 0 Saving Bookmark this article Bookmarked
Acquisitions, Divestitures & Mergers Ebay Continues Trust Offensive with Acquisition of Certilogo Ebay’s spending spree is continuing with the acquisition of Certilogo, a provider of digital IDs and authentication tools for apparel and fashion goods. This latest acquisition follows an investment by Ebay Ventures in used sporting goods marketplace SidelineSwap earlier this month and the acquisition of marketplace compliance solution 3PM Shield in February 2023. All three […] Retail TouchPoints May 18, 2023May 18, 2023 2 min read AcquisitionConsumersDept. ApparelTechnology & InnovationResults & InvestmentMarketing: Social MediaMarketing: In StoreRecommerceDept. NonfoodExecutivesShoppersDept. Sporting goods 0 Saving Bookmark this article Bookmarked
Data & Insights Retail Traffic Trends #125: The Q1 Benchmark Report has Arrived! We’re excited to announce the release of our Q1 benchmark report, featuring the latest insights and trends in the retail industry. We’ll be diving into the data and highlighting key findings that will help you better understand consumer behavior and make informed decisions for your business. Plus, we’ll be sharing the most recent retail traffic […] Doorcounts May 12, 2023July 11, 2023 2 min read Data & InsightsTechnology & InnovationAIStore LocationDeliveryCustomer ExperiencePredictions and ForecastsConsumersShoppersOperations & Supply ChainInternationalThick DataCOVID19International - UKDept. NonfoodBankruptcyMarketing: Direct & PersonalizationRecommerceSustainabilityDept. ApparelWeather 0 Saving Bookmark this article Bookmarked
Merchandising Diane Von Furstenberg and Archive team up to launch ReWrap resale programme Diane Von Furstenberg and Archive have partnered to launch the DVF ReWrap resale programme. ReWrap offers a search feature called Missed Connections that enables the DVF community to connect personally as they search for specific pieces to refresh their collections. The section will include a Diane in Search Of list where the designer herself puts […] Retail Technology Innovation Hub May 11, 2023May 11, 2023 2 min read PartnershipsRecommerceTechnology & InnovationMarketing: Social MediaTwitterOperations & Supply ChainStart UpsResults & InvestmentDept. FreshExecutivesDept. ApparelConsumersPricing & PromotionsAssociates 0 Saving Bookmark this article Bookmarked
Retail Ecosystem Higher-income shoppers help ThredUp narrow loss, grow sales in Q1 The secondhand apparel site plans to reach a measure of profitability by Q4, but some analysts warn its growth plans could risk that. RetailDive May 10, 2023May 10, 2023 < 1 min read RecommerceShoppersDept. Apparel 0 Saving Bookmark this article Bookmarked
Retail Ecosystem ThredUp to list on alternative stock exchange: ‘We’re here to make a difference,’ CEO says [[“value”:”ThredUp is listing on the Long Term Stock Exchange, which is designed to promote sustainable principles and a long-term focus among investors and businesses.”]] CNBC May 9, 2023May 9, 2023 < 1 min read RecommerceExecutivesSustainability 0 Saving Bookmark this article Bookmarked
Retail Ecosystem ThredUp lists on alternative stock exchange The resale company will commit to a vision for sustainable and inclusive business practices on the Long-Term Stock Exchange. RetailDive May 9, 2023May 9, 2023 < 1 min read RecommerceSustainabilityInclusivity 0 Saving Bookmark this article Bookmarked
Retail Ecosystem ThredUp to list its stock on an alternate exchange ThredUp will dual list its shares on Nasdaq and the Long Term Stock Exchange (LTSE), which was created to promote sustainable business practices and long-term investing focus. “People are going to realize that the definition of profit that we have been using the last 25 years is wrong, and that what it means to make […] RetailWire May 9, 2023May 9, 2023 < 1 min read RecommerceSustainability 0 Saving Bookmark this article Bookmarked
Retail Ecosystem Resale is Hot, but when it Comes to Making Money Many Brands are Out in the Cold Although we’re taught that it’s not polite to talk about money, many people can’t resist crowing about what a great bargain they got by buying via resale. (Some are just as eager to tell you how much they sold a used item for.) But for those companies in the business of resale, money can be […] Retail TouchPoints May 4, 2023May 4, 2023 6 min read RecommerceConsumersSustainabilityShoppersPredictions and ForecastsExecutivesOperations & Supply ChainTechnology & InnovationDept. ApparelDept. OTCMarketing: Social MediaPodcastsPartnershipsOmnichannelResults & InvestmentCompetitionStrategyMerchandisingMarketing: Direct & PersonalizationDept. HBCCOVID19Marketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Retail Ecosystem Container Store, Sam Edelman Join Rush to Resale The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Additionally, footwear and apparel retailer Sam Edelman has launched its ReLove resale initiative with support from the Archive platform. Known for its closets and organizational solutions, The Container Store’s program is unusual in accepting […] Retail TouchPoints May 3, 2023May 3, 2023 2 min read RecommerceDept. ApparelSustainabilityBrick and MortarExecutivesMarketing: In StoreDeliveryMarketing: Social MediaMeta (Facebook)Operations & Supply ChainShoppersMerchandising 0 Saving Bookmark this article Bookmarked
Retail Ecosystem The Container Store, ThredUp partner on ‘Closet Clean Out’ resale program The effort allows customers to resell gently worn items for shopping credit at The Container Store. RetailDive May 3, 2023May 3, 2023 < 1 min read RecommercePartnerships 0 Saving Bookmark this article Bookmarked
Retail Ecosystem EBay introduces ‘Certified by Brand’ luxury resale program The marketplace allows brands to scale their secondary market efforts, while shoppers gain access to more authenticated watches, handbags and jewelry. RetailDive April 28, 2023April 28, 2023 < 1 min read RecommerceShoppers 0 Saving Bookmark this article Bookmarked
Shopper & Customer How the Y2K Revival is Expanding True Religion’s Shopper Community True Religion, born in the Y2K era, is benefiting from its current cultural resurgence. Creative Director Zihaad Wells attributes the brand’s heightened relevance among Gen Zers to its strong heritage and distinct design elements: the arch logo, buddha design and, of course, its signature rope stitch. But Wells knows that to successfully acquire this coveted […] Retail TouchPoints April 28, 2023April 28, 2023 5 min read ConsumersPartnershipsShoppersMarketing: Social MediaDept. ApparelESG and CSRStrategyEconomySustainabilityMarketing: Loyalty & SubscriptionAcquisitionOperations & Supply ChainTechnology & InnovationResults & InvestmentRecommercePricing & PromotionsMarketing: BrandMeta (Facebook)UnileverBig DataExecutivesData & InsightsDept. NonfoodTikTok 0 Saving Bookmark this article Bookmarked
Technology & Innovation CircularX named 2023 Innovation Awards winner at Retail Technology Show 2023 in London Retail Technology Show 2023 has announced CircularX, which powers second-hand and pre-loved commerce capabilities, as the winner of its 2023 Innovation Awards. CircularX is a SaaS platform that enables both retailers and brands to design and launch omnichannel second-hand and pre-loved retail offers. Offering a white label solution, it also provides buyback, refurbishment and re-sale […] Retail Technology Innovation Hub April 28, 2023April 28, 2023 2 min read Technology & InnovationSustainabilityMarketing: Social MediaTwitterInternational - UKOmnichannelExecutivesEconomyConsumersShoppersRecommercePricing & PromotionsPartnershipsDept. NonfoodMarketing: In StoreData & InsightsDept. ApparelFlagship StoresVendorsUnilever 0 Saving Bookmark this article Bookmarked
Channel: Grocery Channel: Mass Department: Adult Beverage Department: Beverage Department: HBC ESG Partnerships & Alt Profit Media & Marketing Retailer Media Agencies & Vendors Retail Ecosystem Data & Insights Shopper & Customer Trends & External Forces Retail Operations Operations & Supply Chain Stores & Formats Hy-Vee launches RedMedia omnichannel retail media network Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […] Written by Supermarket News September 22, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Channel: Delivery Channel: Ecommerce & Digital Channel: Grocery Channel: Grocery - Natural Department: Food Acquisitions, Divestitures & Mergers Corporate Finance Partnerships & Alt Profit Shopper & Customer Start Ups Technology & Innovation Trends & External Forces Associates & Employees Operations & Supply Chain Stores & Formats Instacart stock languishes after IPO Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […] Written by Supermarket News September 22, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Retailer Media Retail Media Metrics #30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […] Written by Lisa Goller September 21, 2023September 25, 2023 Saving Bookmark this article Bookmarked
Shopper & Customer Shopper & Customer CPG companies aim to make recycling simpler for consumers Dispelling consumer confusion around plastics recycling, investing in local programs and embracing molecular technologies are some of the current steps the Consumer Brands Association and its members are taking to create a sustainably packaged future. Written by Supermarket Perimeter September 21, 2023September 21, 2023 Saving Bookmark this article Bookmarked
Holiday & Events Trends & External Forces Holiday & Events The big chill: Holiday retail sales 2023 expected to slow Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […] Written by Future of Commerce September 21, 2023September 21, 2023 Saving Bookmark this article Bookmarked