Recommerce

  1. Partnerships & Alt Profit

Otrium and Bleckmann launch garment repair partnership following three month pilot

Digital fashion outlet Otrium has launched a garment refurbishment and repair programme for damaged returns following a pilot scheme. The initiative is being run in partnership with Bleckmann, a specialist in supply chain management for fashion and lifestyle brands. Most of the returns that Otrium currently receives can be easily restored and put back on […]
2 min read
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  1. Department: Consumer Durables

eBay Launches Consignment Offering for Luxury Fashion Sellers

eBay is stepping into the consignment market for luxury fashion, aiming to rival platforms like The RealReal and ThredUp. Partnering with experienced seller Linda Lightman of Linda’s Stuff, eBay’s new service will initially focus on designer handbags from brands such as Chanel and Louis Vuitton. This move complements eBay’s recent efforts to enhance its authenticity…
< 1 min read
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  1. Technology & Innovation

Featuring PMC, Attensi, and Mercaux: RTIH’s biggest retail technology articles on LinkedIn right now

We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Asda, Penny Black, Marie Curie, AiFi, JUXTA, and Pocket Planet. PMC announced as headline sponsor of the 2023 RTIH Innovation Awards, winners to […]
8 min read
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  1. Shopper & Customer

Capturing the Growing Spending Power of Gen Z and Gen Alpha

Gen Z and their younger counterparts in Gen Alpha are often referred to as “digital natives.” But what exactly does that mean? And more importantly, how does this “native” status impact the methods brands use to engage these current and future consumers? A panel at the June 2023 Retail Innovation Conference & Expo provided answers […]
4 min read
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  1. Channel: Mass

Walmart Enhances Refurbished Items Program to Support Marketplace Sellers

Walmart has upgraded its Walmart Restored program by introducing Walmart Restored Premium, offering a broader assortment of “like new” refurbished items at the retailer’s everyday low prices. The original program debuted in August 2022. Items in the Restored Premium category show no signs of cosmetic damage and come with a 1-year warranty and 30-day (or […]
< 1 min read
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  1. Channel: Mass

Walmart Enhances Refurbished Items Program to Support Marketplace Sellers

Walmart has upgraded its Walmart Restored program by introducing Walmart Restored Premium, offering a broader assortment of “like new” refurbished items at the retailer’s everyday low prices. The original program debuted in August 2022. Items in the Restored Premium category show no signs of cosmetic damage and come with a 1-year warranty and 30-day (or […]
< 1 min read
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  1. Stores & Formats

Carhartt Expands its Resale Program to Retail Stores

Following the successful pilot launch of its resale program dedicated to extending the life of workwear and reducing clothing waste, workwear brand Carhartt, in partnership with Trove, announced last week that it will expand Carhartt Reworked to accept trade-in at 35 company retail stores effective immediately and begin mail-in trade-in starting in late 2023. Beginning July 19, participating Carhartt retail […]
< 1 min read
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  1. Operations & Supply Chain

How and Why to Achieve a Circular Supply Chain

Manufacturers, businesses and all organizations within the retail supply chain have had to constantly develop groundbreaking solutions to maintain the production of high-quality goods due to rising costs and limited access to raw materials, especially since the onset of the pandemic. As a result, traditional linear supply chain strategies have given way to new ones […]
4 min read
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  1. Retail Ecosystem

Brooks Running Launches a ‘Recommerce’ Program

Brooks Running announced the launch of ReStart, a new recommerce program that will refurbish and resell gently used Brooks footwear in the U.S. Brooks partnered with Trove, a provider of branded resale for more than a decade and the recommerce partner to many leading brands, to power ReStart. The ReStart program will incorporate three grade ranges — Like […]
< 1 min read
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  1. Shopper & Customer

Inside DVF’s New ReWrap Resale Platform

In episode 408 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Sarah Townsend, digital experience manager at DVF (Diane von Furstenberg), a global luxury fashion brand renowned for its iconic wrap dress and signature prints. Listen in as Townsend discusses why DVF decided to launch its new ReWrap resale program (0:50), how the fashion brand is […]
< 1 min read
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  1. Technology & Innovation

AI Shopping Journeys: Finding the Right Balance

When you browse an online store, chances are you’ve encountered a persistent chat bot lurking in the bottom right corner, eagerly offering its assistance to help you track your order, locate specific items, or handle other mundane tasks. Now, imagine a scenario where this chat bot steps out of its digital boundaries and guides you […]
3 min read
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  1. Operations & Supply Chain

Ikea’s Chief Supply Chain Officer on Driving Transformation

Ikea has set its sights on the U.S. in a new way: While the company has 52 retail locations in the country, it’s investing $2.2 billion to add more U.S. stores, expand its omnichannel options, and improve the customer experience for American shoppers. Speaking at the Home Delivery World conference in Philadelphia on Wednesday, Ikea’s […]
2 min read
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  1. Corporate Strategy

Retail TouchPoints Reveals Latest 40 Under 40 Award Winners

Retail TouchPoints and Design:Retail have unveiled the 2023 winners of the annual 40 Under 40 Awards, representing a dynamic and diverse class of executives who have contributed to industry progress.   The 40 Under 40 Awards have evolved to spotlight the personal and professional accomplishments of executives across the retail industry — from store design to CX […]
3 min read
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  1. Acquisitions, Divestitures & Mergers

Ebay Continues Trust Offensive with Acquisition of Certilogo

Ebay’s spending spree is continuing with the acquisition of Certilogo, a provider of digital IDs and authentication tools for apparel and fashion goods. This latest acquisition follows an investment by Ebay Ventures in used sporting goods marketplace SidelineSwap earlier this month and the acquisition of marketplace compliance solution 3PM Shield in February 2023. All three […]
2 min read
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  1. Data & Insights

Retail Traffic Trends #125: The Q1 Benchmark Report has Arrived!

We’re excited to announce the release of our Q1 benchmark report, featuring the latest insights and trends in the retail industry. We’ll be diving into the data and highlighting key findings that will help you better understand consumer behavior and make informed decisions for your business. Plus, we’ll be sharing the most recent retail traffic […]
2 min read
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  1. Merchandising

Diane Von Furstenberg and Archive team up to launch ReWrap resale programme

Diane Von Furstenberg and Archive have partnered to launch the DVF ReWrap resale programme. ReWrap offers a search feature called Missed Connections that enables the DVF community to connect personally as they search for specific pieces to refresh their collections. The section will include a Diane in Search Of list where the designer herself puts […]
2 min read
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  1. Retail Ecosystem

ThredUp to list its stock on an alternate exchange

ThredUp will dual list its shares on Nasdaq and the Long Term Stock Exchange (LTSE), which was created to promote sustainable business practices and long-term investing focus. “People are going to realize that the definition of profit that we have been using the last 25 years is wrong, and that what it means to make […]
< 1 min read
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  1. Retail Ecosystem

Resale is Hot, but when it Comes to Making Money Many Brands are Out in the Cold

Although we’re taught that it’s not polite to talk about money, many people can’t resist crowing about what a great bargain they got by buying via resale. (Some are just as eager to tell you how much they sold a used item for.) But for those companies in the business of resale, money can be […]
6 min read
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  1. Retail Ecosystem

Container Store, Sam Edelman Join Rush to Resale

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Additionally, footwear and apparel retailer Sam Edelman has launched its ReLove resale initiative with support from the Archive platform. Known for its closets and organizational solutions, The Container Store’s program is unusual in accepting […]
2 min read
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  1. Shopper & Customer

How the Y2K Revival is Expanding True Religion’s Shopper Community

True Religion, born in the Y2K era, is benefiting from its current cultural resurgence. Creative Director Zihaad Wells attributes the brand’s heightened relevance among Gen Zers to its strong heritage and distinct design elements: the arch logo, buddha design and, of course, its signature rope stitch. But Wells knows that to successfully acquire this coveted […]
5 min read
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  1. Technology & Innovation

CircularX named 2023 Innovation Awards winner at Retail Technology Show 2023 in London

Retail Technology Show 2023 has announced CircularX, which powers second-hand and pre-loved commerce capabilities, as the winner of its 2023 Innovation Awards. CircularX is a SaaS platform that enables both retailers and brands to design and launch omnichannel second-hand and pre-loved retail offers. Offering a white label solution, it also provides buyback, refurbishment and re-sale […]
2 min read
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Hy-Vee launches RedMedia omnichannel retail media network

Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […]
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  1. Channel: Delivery
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  5. Department: Food
  6. Acquisitions, Divestitures & Mergers
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Instacart stock languishes after IPO

Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […]
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  1. Retailer Media

Retail Media Metrics

#30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […]
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  1. Holiday & Events
  2. Trends & External Forces
  3. Holiday & Events

The big chill: Holiday retail sales 2023 expected to slow

Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […]
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