1. Partnerships & Alt Profit
Digital fashion outlet Otrium has launched a garment refurbishment and repair programme for damaged returns following a pilot scheme. The initiative is being run in partnership with Bleckmann, a specialist in supply chain management for fashion and lifestyle brands. Most of the returns that Otrium currently receives can be easily restored and put back on […]
  1. Department: Consumer Durables
eBay is stepping into the consignment market for luxury fashion, aiming to rival platforms like The RealReal and ThredUp. Partnering with experienced seller Linda Lightman of Linda’s Stuff, eBay’s new service will initially focus on designer handbags from brands such as Chanel and Louis Vuitton. This move complements eBay’s recent efforts to enhance its authenticity…
  1. Technology & Innovation
We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Asda, Penny Black, Marie Curie, AiFi, JUXTA, and Pocket Planet. PMC announced as headline sponsor of the 2023 RTIH Innovation Awards, winners to […]
  1. Shopper & Customer
Gen Z and their younger counterparts in Gen Alpha are often referred to as “digital natives.” But what exactly does that mean? And more importantly, how does this “native” status impact the methods brands use to engage these current and future consumers? A panel at the June 2023 Retail Innovation Conference & Expo provided answers […]
  1. Channel: Mass
Walmart has upgraded its Walmart Restored program by introducing Walmart Restored Premium, offering a broader assortment of “like new” refurbished items at the retailer’s everyday low prices. The original program debuted in August 2022. Items in the Restored Premium category show no signs of cosmetic damage and come with a 1-year warranty and 30-day (or […]
  1. Channel: Mass
Walmart has upgraded its Walmart Restored program by introducing Walmart Restored Premium, offering a broader assortment of “like new” refurbished items at the retailer’s everyday low prices. The original program debuted in August 2022. Items in the Restored Premium category show no signs of cosmetic damage and come with a 1-year warranty and 30-day (or […]
  1. Stores & Formats
Following the successful pilot launch of its resale program dedicated to extending the life of workwear and reducing clothing waste, workwear brand Carhartt, in partnership with Trove, announced last week that it will expand Carhartt Reworked to accept trade-in at 35 company retail stores effective immediately and begin mail-in trade-in starting in late 2023. Beginning July 19, participating Carhartt retail […]
  1. Operations & Supply Chain
Manufacturers, businesses and all organizations within the retail supply chain have had to constantly develop groundbreaking solutions to maintain the production of high-quality goods due to rising costs and limited access to raw materials, especially since the onset of the pandemic. As a result, traditional linear supply chain strategies have given way to new ones […]
  1. Retail Ecosystem
Brooks Running announced the launch of ReStart, a new recommerce program that will refurbish and resell gently used Brooks footwear in the U.S. Brooks partnered with Trove, a provider of branded resale for more than a decade and the recommerce partner to many leading brands, to power ReStart. The ReStart program will incorporate three grade ranges — Like […]
  1. Shopper & Customer
In episode 408 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Sarah Townsend, digital experience manager at DVF (Diane von Furstenberg), a global luxury fashion brand renowned for its iconic wrap dress and signature prints. Listen in as Townsend discusses why DVF decided to launch its new ReWrap resale program (0:50), how the fashion brand is […]
  1. Technology & Innovation
When you browse an online store, chances are you’ve encountered a persistent chat bot lurking in the bottom right corner, eagerly offering its assistance to help you track your order, locate specific items, or handle other mundane tasks. Now, imagine a scenario where this chat bot steps out of its digital boundaries and guides you […]
  1. Operations & Supply Chain
Ikea has set its sights on the U.S. in a new way: While the company has 52 retail locations in the country, it’s investing $2.2 billion to add more U.S. stores, expand its omnichannel options, and improve the customer experience for American shoppers. Speaking at the Home Delivery World conference in Philadelphia on Wednesday, Ikea’s […]
  1. Corporate Strategy
Retail TouchPoints and Design:Retail have unveiled the 2023 winners of the annual 40 Under 40 Awards, representing a dynamic and diverse class of executives who have contributed to industry progress.   The 40 Under 40 Awards have evolved to spotlight the personal and professional accomplishments of executives across the retail industry — from store design to CX […]
  1. Acquisitions, Divestitures & Mergers
Ebay’s spending spree is continuing with the acquisition of Certilogo, a provider of digital IDs and authentication tools for apparel and fashion goods. This latest acquisition follows an investment by Ebay Ventures in used sporting goods marketplace SidelineSwap earlier this month and the acquisition of marketplace compliance solution 3PM Shield in February 2023. All three […]
  1. Data & Insights
We’re excited to announce the release of our Q1 benchmark report, featuring the latest insights and trends in the retail industry. We’ll be diving into the data and highlighting key findings that will help you better understand consumer behavior and make informed decisions for your business. Plus, we’ll be sharing the most recent retail traffic […]
  1. Merchandising
Diane Von Furstenberg and Archive have partnered to launch the DVF ReWrap resale programme. ReWrap offers a search feature called Missed Connections that enables the DVF community to connect personally as they search for specific pieces to refresh their collections. The section will include a Diane in Search Of list where the designer herself puts […]
  1. Retail Ecosystem
ThredUp will dual list its shares on Nasdaq and the Long Term Stock Exchange (LTSE), which was created to promote sustainable business practices and long-term investing focus. “People are going to realize that the definition of profit that we have been using the last 25 years is wrong, and that what it means to make […]
  1. Retail Ecosystem
Although we’re taught that it’s not polite to talk about money, many people can’t resist crowing about what a great bargain they got by buying via resale. (Some are just as eager to tell you how much they sold a used item for.) But for those companies in the business of resale, money can be […]
  1. Retail Ecosystem
The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Additionally, footwear and apparel retailer Sam Edelman has launched its ReLove resale initiative with support from the Archive platform. Known for its closets and organizational solutions, The Container Store’s program is unusual in accepting […]
  1. Shopper & Customer
True Religion, born in the Y2K era, is benefiting from its current cultural resurgence. Creative Director Zihaad Wells attributes the brand’s heightened relevance among Gen Zers to its strong heritage and distinct design elements: the arch logo, buddha design and, of course, its signature rope stitch. But Wells knows that to successfully acquire this coveted […]
  1. Technology & Innovation
Retail Technology Show 2023 has announced CircularX, which powers second-hand and pre-loved commerce capabilities, as the winner of its 2023 Innovation Awards. CircularX is a SaaS platform that enables both retailers and brands to design and launch omnichannel second-hand and pre-loved retail offers. Offering a white label solution, it also provides buyback, refurbishment and re-sale […]

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  1. Channel: Grocery
  2. Channel: Mass
  3. Department: Adult Beverage
  4. Department: Beverage
  5. Department: HBC
  6. ESG
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Retailer Media
  10. Agencies & Vendors
  11. Retail Ecosystem
  12. Data & Insights
  13. Shopper & Customer
  14. Trends & External Forces
  15. Retail Operations
  16. Operations & Supply Chain
  17. Stores & Formats
Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […]
  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Grocery - Natural
  5. Department: Food
  6. Acquisitions, Divestitures & Mergers
  7. Corporate Finance
  8. Partnerships & Alt Profit
  9. Shopper & Customer
  10. Start Ups
  11. Technology & Innovation
  12. Trends & External Forces
  13. Associates & Employees
  14. Operations & Supply Chain
  15. Stores & Formats
Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […]
  1. Retailer Media
#30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […]
  1. Holiday & Events
  2. Trends & External Forces
  3. Holiday & Events
Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […]