1. Trends & External Forces
Retail is arguably one of the world’s most IT dependent sectors, and the opportunities to leverage cutting-edge technology to improve service quality, achieve affordability, and enhance the customer experience are wide open. Digital transformation and changing customer demands are driving the retail industry into one of the largest overhauls it has ever seen, and the […]
  1. Channel: Grocery
Syracuse.com reports that “Wegmans is investing $3 million into Perry’s Ice Cream’s planned $18 million project that will add 20,000 square feet to its 120,000-square-foot facility in Akron, N.Y. The expansion will focus on producing ice cream bars on a stick, a ‘fast-growing segment’ of the industry.” According to the story, “Wegmans said it contributed […]
  1. Channel: Grocery
Over the weekend, I got email from both Wegmans and Walmart that, I thought, illustrated different but equally compelling takes on how to market to consumers during the current holiday season. The notion of essentially rolling back prices at a time when inflation is driving up the cost of food and shoppers have a recessionary […]
  1. Channel: Grocery
USA Today has begun what it calls a series of articles about Wegmans, the upstate New York company that started as the Rochester Fruit & Vegetable Company in 1916 and now has become a regional powerhouse with 109 stores and more on the way, including its first unit in Connecticut and one in New York’s […]
  1. Channel: Grocery
by Kevin Coupe I love stories.  I love it when retailers tell stories … because a clear narrative connected to retailer’s brand equity and value proposition creates an enormous opportunity for differentiation. It was just a week or so ago that I drew your attention to an email from Wegmans in which it identified the […]
  1. Stores & Formats
MNB reader Steven Ritchey emailed us about two different Friday stories: I’m thinking Walmart could take those 1,458 jobs they are cutting in their warehouse and put those people to work in their stores.  The stores I go to desperately need front end help, and store stocking is a joke.  Back when I was retail […]
  1. Channel: Grocery
CT Insider has a story about how years before Wegmans opens its first Connecticut store on Route 1 in Norwalk, one supermarket competitor – just a quarter-mile or so away – already is getting busy competing. Here’s how the story frames the scenario: “ShopRite customers in Norwalk will see the bustle of activity near the […]
  1. Media & Marketing
Target has appointed Prat Vemana as Executive Vice President, Chief Digital and Product Officer. Vemana will join the retailer on 31st October, reporting to Chief Guest Experience Officer Cara Sylvester. In this role, he will oversee Target’s digital business, including site merchandising, user experience, digital operations and product, and Target+, an online third-party marketplace. Additionally, […]
  1. Channel: Grocery
The Rochester Post- Bulletin reports that Hy-Vee is expanding a “frictionless shopping” pilot that it tested at 50 midwestern stores this summer, bringing its Scan & Go technology to its stores in Rochester, Minnesota. According to the story, “To use Scan & Go, customers download a Hy-Vee app to their smartphone and then use the […]
  1. Agencies & Vendors
dunnhumby has released a special edition of its Retailer Preference Index (RPI), looking at which grocers are best serving their customers in a faltering economy, and concluded that the top five are Market Basket, Aldi, WinCo, Grocery Outlet and Save A Lot. Rounding out the top 10:  Lidl, Dollar General, Food4LessFoodsCo, Family Dollar, and Military […]
  1. Trends & External Forces
We reported yesterday that the state of California yesterday filed a lawsuit against Amazon on antitrust grounds, charging that the online retailer stifles competition by penalizing sellers for offering products elsewhere for lower prices. MNB reader Tom Murphy replied: Nothing new in the market on this.  Walmart and Kroger have for years forbidden vendors from […]
  1. Channel: Grocery
Yesterday, Wegmans customers received the following email from Colleen Wegman, the company’s president/CEO, announcing the end of the company’s SCAN app, which allowed customers to scan their groceries as they shopped the store: Hello there, As a valued customer and user of our SCAN App, we’re writing to let you know as  of Sunday, September […]
  1. Channel: Grocery
Fortune is out with its list of the best retail workplaces, and Wegmans – as often happens – tops the list of large retailers cited in the annual compendium. In order, the other large retailers making the list are Target, Sheetz, Altar’d State (a lifestyle and fashion brand), Publix, and Nugget.  Aldi comes in at […]
  1. Corporate Purpose
Coborn’s, the Minnesota-based supermarket chain, announced yesterday that its CEO-chairman, Chris Coborn, “has joined the CEO Action for Diversity & Inclusion coalition. The organization is the largest CEO-driven business commitment to drive measurable action and meaningful change in advancing diversity, equity, and inclusion in the workplace. “In signing this commitment, Coborn’s, Inc. joins a partnership […]
  1. Channel: Grocery
by Michael Sansolo When it comes to getting a meal on the table, where do shoppers find the better value? It’s a question worth considering especially now that restaurants, as Kevin reported last week, are claiming they offer the superior value. After all, you can drive down to the local McDonald’s and chow down on […]
  1. Channel: Grocery
Dr. Mehmet Oz is running as the Republican candidate for the open Senate seat in Pennsylvania. The former talk show host decided to post a video of himself shopping in a grocery store with the intent of blaming food inflation on President Joseph Biden. Instead, Dr. Oz invited ridicule for not knowing that he was […]
  1. Trends & External Forces
How is grocery behavior changing as inflation hits customer wallets? Key takeaways: Spending visits at premium grocers saw declines at or below the industry average, while discount grocers saw sharp and sustained increases over the same time frame Despite some initial resistance to inflationary pressures, higher income shoppers have started to slow their spending at […]
  1. Department: Beverage
  Last week at ​The eCommerce & Digital Marketing Conference For Food & Beverage, Carolann McKay, MikMak’s VP of Customer Success & Strategic Development, moderated a Keynote Panel with industry leaders on how the pandemic affected the food and beverage industry. This in-depth panel discussion, featuring industry experts from eMeals.com, Bacardi Southern Glazer’s Wine & […]
  1. Trends & External Forces
TROY, Mich. — With more than 258.1 million total doses of the COVID-19 vaccine and an estimated 40 million flu vaccinations seasonally dispensed at retail pharmacies, U.S. consumers have grown accustomed to—and very comfortable with—the idea of receiving health services at their local pharmacies. According to the J.D. Power 2022 U.S. Pharmacy Study, released Thursday, the evolution toward health and […]
  1. Retail Ecosystem
I was listening to the 7-19-22  “Pivot” podcast, with Kara Swisher and Scott Galloway, and they unexpectedly started talking about the importance of soul in the food retailing experience.   The point is important, worth listening to, and it involves both Wegmans and Amazon. You can check out this podcast – one of my favorites, […]
  1. Stores & Formats
Labor savings is the major catalyst behind self-checkouts in stores even as research shows high disapproval rates for the technology. “If everyone else is doing it, you look like an idiot if you don’t have it,” said David D’Arezzo, a former executive at Dollar General and Wegmans. “Once you let it out of the bag, […]
  1. Channel: Grocery
Amid the myriad retailing developments that have distinguished — for good or ill — the retail landscape thus far in 2022, perhaps the most surprising (though not entirely unexpected) alteration has been the emergence (or reemergence) of the supermarket segment of the mass retailing community. If this re-ignition has taken some industry people by surprise, […]

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Do you like numbers? Do you like retail systems news? Then this is the article for you. Including Emperia, Amazon UK, Mercaux, Gemba, Adobe, and Twinco Capital. $18 million…Gemba, a virtual reality training startup used by the likes of Nike, Coca-Cola, and Amazon, has bagged $18 million in a Series A round of funding from […]
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The RETHINK Retail team ventured to NYC from January 14-17th for NRF 2023: Retail’s Big Show. While there, we had the opportunity to speak with attendees from our Top Retail Influencer community and learn about their event experience. #TRI members–Ian Scott, Martin Newman, Melissa Gonzalez, Melissa Minkow, Nikki Baird, Ron Thurston, Stewart Samual, and Thomas […]