Wegmans

  1. Department & Category

How the Grocerant Niche Is Reshaping the $1.5 Trillion U.S. Foodservice Industry

Portability, Fresh Prepared Foods, and the Power of the 5 P’s Fresh prepared foods, Ready-2-Eat meals, and Heat-N-Eat solutions have quietly become one of the most disruptive forces in the modern food industry. What once lived inside the supermarket deli department has evolved into a cross-channel foodservice ecosystem that spans grocery stores, warehouse clubs, convenience […]
6 min read
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  1. Department & Category

Are Grocery Stores Still Focused on Legacy Stationary Business—And Missing the Boat?

  For more than 70 years the U.S. supermarket was built around one assumption: consumers would buy ingredients and cook dinner at home. That assumption is collapsing. Today’s consumer doesn’t necessarily cook dinner—they assemble dinner. Meals are increasingly built from a mix of restaurant takeout, grocery prepared foods, frozen entrees, snacks, and delivery orders. The […]
5 min read
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  1. Channel: Delivery

As Winter Storm Raged On, Food Delivery Remained Essential

As the northeastern US got hammered by a blizzard yesterday, the New York Times reports that food delivery workers were among those considered to be “essential.” From the Times coverage: “During the heaviest snowfall in New York City since 2016, which closed the city’s schools, shuttered Broadway and caused the city’s airports to cancel thousands […]
2 min read
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  1. Data & Insights

Uber Eats Launches Beta Version of AI-Powered Shopping Helper at Albertsons, Kroger and CVS

Uber Eats has introduced Cart Assistant, an AI-powered feature designed to help consumers build grocery baskets in seconds using simple text or image prompts. At launch, an initial beta version of Cart Assistant is available at dozens of grocery retailers across the country, including Albertsons, Aldi, CVS, Kroger, Safeway, Sprouts, Walgreens and Wegmans, with more […]
2 min read
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  1. Channel: Grocery

Has Wegmans Lost A Step?

In Rochester, New York, WHEC-TV News has a story suggesting that “Wegmans shoppers may be seeing a drop in satisfaction, according to an annual report from the American Customer Satisfaction Index. “The index measures customer satisfaction on a scale of 0 to 100. Wegmans got a score of 78 — a 6% drop from the […]
3 min read
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  1. Technology & Innovation

Facial Recognition Continues To Be Focus Of Controversy

CT Insider reports that “as Connecticut lawmakers look to ban facial recognition technology in retail establishments, one popular grocery chain is already using the tech at stores across the state.” That chain is ShopRite, and it is in the news in the wake of media scrutiny of the practice.  Wegmans has said it is using the […]
2 min read
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  1. Department & Category

Multigenerational Households Are Redefining Food Retail—and Fueling the Grocerant Niche

  More than a decade ago, Foodservice Solutions® Grocerant Guru® documented an early but powerful shift: the rise of multigenerational households was accelerating demand for mix-and-match meal components and driving growth in Ready-2-Eat and Heat-N-Eat fresh prepared foods. That observation has not only held true—it has intensified. According to the most recent Pew Research Center […]
5 min read
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  1. Trends & External Forces

Your Views:  AI Narratives

Responding to this week’s piece in which I pointed out some of the deficiencies of AI, MNB reader Bob Wheatley wrote: Interesting that your story centers on AI generated media pitches. On the one hand, AI shows its ability to track relevant stories you’ve written previously and then steps on its own foot with an […]
4 min read
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  1. Channel: Grocery

Your Views:  Responses, Reactions, & Reflections

Responding to the controversy generated by accusations that Instacart was engaging in dynamic pricing, one MNB reader wrote: I read the Instacart response a couple of times and I am not sure what Instacart’s price policy is. They seemed to be throwing their customers, the supermarket companies, under the bus. When Instacart started they had […]
4 min read
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  1. Channel: Restaurants

The Grocerant Gold Rush — How Chain Restaurants Are Fighting for Share of Stomach This Holiday Season

  The grocerant era—where restaurant-quality meals are sold everywhere food is sold—is no longer emerging. It is here, reshaping traffic patterns, loyalty loops, and consumer occasions in real time according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® . In 2025, U.S. consumers purchase 34% of prepared meals outside traditional restaurants, according […]
5 min read
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  1. Data & Insights

Your Views:  AI Data, Loyalty, & A Cup More Than Half Empty

We had a story the other day about a new law being proposed in Congress – with, apparently, bipartisan support – that would require companies to report AI-related job losses. I commented: I don’t get a vote, but you can mark me down as an enthusiastic supporter of this legislation.  Not just because I believe […]
6 min read
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  1. Channel: Grocery

Retailers Donate Funds and Food as SNAP Cutoff Deadline Looms

With more than 40 million Americans facing a Nov. 1 cutoff of food aid delivered via SNAP [the Supplemental Nutrition Assistance Program] due to the ongoing government shutdown, food banks will be stretched even thinner than usual, according to the New York Times. Hunger is a reality in the U.S.: according to Feeding America, 14.3% […]
3 min read
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  1. Department & Category

FaceTime with the Content Guy:  Food Cred, Just Next Door

“Food cred,” in my view, is what food retailers need to have in order to compete effectively in a market that, weirdly enough, is both fragmenting and consolidating.  It is the thing that can provide a differential advantage against the competition.  And I found a great example of it at Wegmans’ now two-year-old Astor Place […]
< 1 min read
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  1. Channel: Grocery

Is Albertsons Like A&P

  Albertsons and Safeway were once iconic industry leaders—much like A&P (The Great Atlantic & Pacific Tea Company) in its heyday. Each dominated their markets for decades but eventually became brands stuck in the middle—caught between discount grocers on one end and experiential, fresh-food-driven competitors on the other. According to Foodservice Solutions® Grocerant Guru® Steven […]
4 min read
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  1. Data & Insights

Mix & Match Meal Components: What’s Really for Dinner?

  The way Americans plan and consume dinner has undergone a seismic shift. Meal planning no longer begins in the kitchen, but often in the aisle of a grocery store, the drive-thru lane, or on a smartphone app. According to Foodservice Solutions® Grocerant ScoreCards, 83.2% of U.S. consumers do not know what they’ll have for […]
5 min read
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  1. Channel: Mass

FaceTime with the Content Guy:  A Target Badly Missed

Just across the street from the new Wegmans about three miles from where I live, Target has opened a 117,000 square foot store that I went to check out.  What I found was a depressing, dispiriting, mediocre retailing experience that speaks volumes about Target’s current problems.  Here’s my question:  How is it possible for a […]
< 1 min read
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  1. Data & Insights

What’s Up with Red Robin? How Legacy Brands Lose Relevance—and How Some Win It Back

  Once upon a time, Red Robin was the place for family dinners, high school hangouts, and weekend burgers. Founded in 1969 in Seattle, the brand became iconic in the 1990s and early 2000s for its fun, full-service dining model and the unforgettable jingle: “Red Robin… YUM!” At its peak in 2015, Red Robin had […]
4 min read
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  1. Channel: Grocery

FaceTime with the Content Guy:  Wegmans Brings Fresh Competition to Connecticut

Wegmans yesterday opened its first store in Connecticut, and its 114th store overall.  I’m a little bit invested in this opening – the store is just three miles from my home, and about halfway to the original Stew Leonard’s, where I’ve been shopping regularly for more than four decades.  Talk about disruption!  So I decided […]
< 1 min read
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  1. Technology & Innovation

A milestone for the UK recycling industry: last week’s biggest retail technology plays at a glance

RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including M&S, Polytag, Zalando, Uber Eats, Gopuff, Peter Piper Pizza, Lidl GB, Currys, Snappy Shopper, Joe & The Juice, and Nobody’s Child. M&S Polytag reports that Marks & Spencer has become the first retailer to bring invisible […]
8 min read
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  1. Channel: Grocery

Price Checks:  Pricing Realities At Amazon, Walmart, & Market Basket

The Boston Globe and Wall Street Journal have revealing stories this morning about grocery pricing. In the context of the management contretemps taking place at regional grocer Market Basket, which claims to give customers “more for your dollar,” the Globe decided to bring “the same 10-item shopping list to Market Basket, as well as Wegmans, […]
4 min read
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  1. Channel: Delivery

Uber Eats Adds Wegmans, Gopuff and Family Dollar to SNAP-Eligible Retailer List

Bringing the roster of partner retailers that accept SNAP (Supplemental Nutrition Assistance Program) EBT payments to more than 50, Uber Eats has added Wegmans, Gopuff and Family Dollar. Uber Eats has added a SNAP icon in its app to highlight the growing selection of retailers that accept EBT payments, and is offering $0 delivery fees […]
2 min read
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  1. Technology & Innovation

Dark stores, MFCs, and smart carts: RTIH brings you this week’s biggest retail technology stories

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past few days, including Walmart, Evri, Tesco, John Lewis Partnership, Instacart, Wegmans, New Look, Talon.One, and Asos. 1. Walmart opens dark stores […]
6 min read
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  1. Channel: Restaurants

Cleanliness: The Critical Driver of Foodservice Growth in Restaurants, C-Stores, Grocery Service Delis, and Retail Foodservice

  In today’s hyper-competitive foodservice landscape, one factor stands out as the cornerstone of trust, customer loyalty, and long-term revenue: cleanliness according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Whether it’s a national restaurant chain, a local deli counter, a bustling C-store kitchen, or a high-traffic grocery deli, visible hygiene standards […]
5 min read
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  1. Trends & External Forces

From Tariffs To Food Dyes To Saluting The Competition:  Stew’s Views

I know that I’ve gone to this well before, but Stew Leonard’s continues to teach a master class in how to create connections with shoppers. In his latest shopper email, “Around The Store With Stew,” Stew Leonard Jr. addresses a number of issues that are on the minds of shoppers.  Here are the key points: […]
3 min read
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  1. Shopper & Customer

The Price-Value-Service Equilibrium: The Strategic Framework Driving Foodservice Growth

  The Price-Value-Service Equilibrium is a proprietary, data-informed framework pioneered by Steven Johnson, the Grocerant Guru®, of Tacoma, WA-based Foodservice Solutions®. Designed to align with fast-changing consumer expectations, this dynamic formula equips foodservice brands with the tools to optimize pricing, product quality, convenience, and experiential engagement—all critical levers in today’s hyper-competitive food retail landscape. Johnson’s […]
4 min read
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  1. Channel: Delivery

Dick’s Sporting Goods Teams Up with Uber Eats for Delivery from 800+ Stores

Beginning this week, Dick’s Sporting Goods has partnered with Uber Eats for on-demand delivery from the 800 Dick’s and Golf Galaxy locations across the country — just in case you want to include a new set of golf balls as a last-minute Father’s Day gift. Products including fitness equipment, cleats and team jerseys are available […]
< 1 min read
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Editor’s Choice

  1. Trends & External Forces
  2. Shopper & Customer
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees
  6. Merchandising
  7. Stores & Formats

Walmart to Expand Digital Shelf Labels Chainwide

Walmart will deploy digital shelf labels (DSLs) chainwide this year, doubling the approximately 2,300 U.S. locations currently using the technology (Walmart U.S. operates more than 4,600 stores). With more than 120,000 items in a typical Walmart store, managing price changes manually requires significant associate hours. Additionally, these DSLs are equipped with LED lights that make […]
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