Wegmans

  1. Trends & External Forces

Your Views:  Business.  Not Personal.

Yesterday we took note of a Boston Globe story about how youth organizers with the Hyde Square Task Force in Jamaica Plain, Massachusetts, did significant market research and figured out that a grocery cart of items at their local Stop & Shop cost $34 more than the same products at the chain’s store in suburban […]
12 min read
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  1. Channel: Grocery

Wegmans To Close Natick, Massachusetts, Store

Wegmans said yesterday that it will close one of its six Massachusetts stores, located in the Natick Mall, about 20 miles west of Boston. The company said that “the Natick store opened in 2018 and was Wegmans’ first multi-level store within a major mall. At 134,000 square feet, it is one of the company’s largest […]
4 min read
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  1. Channel: Grocery

Grocery chains lose luster in reputation rankings as Costco surges

Trader Joe’s gave up the top spot in the 2023 Axios Harris Poll 100, which ranks the nation’s most visible brands based on consumer opinions, while Wegmans, Publix and H-E-B all dropped off the list this year. Dive Brief: The supermarket industry declined in prominence in the latest Axios Harris Poll 100 corporate reputation rankings, released Tuesday, as […]
< 1 min read
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  1. Channel: Grocery

Your Views:  Voices of Service

I did a FaceTime video yesterday about a bartender who explained his priorities when making recommendations this way:  “You pay my wages, not the guys in the back.”  I thought that was a pretty good way to think about customer service. One MNB reader wrote: I think your commentary on “The Wages of Service” has […]
5 min read
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  1. Department & Category

Over Hill.  Over Dale.  Saluting A Food Opportunity At Five Army Bases

Military publication Stars and Stripes reports that “five Army bases could soon have private companies instead of soldiers serving food in dining facilities through a new pilot program that aims to completely overhaul the way the service feeds troops in garrisons. “The hope is to take an approach similar to college campuses and offer brands […]
2 min read
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  1. Shopper & Customer

Why Traditional Grocers Face A Nightmare Narrative

The Street has a story about how Walmart, Kroger, Target, Amazon, Albertsons and all traditional supermarkets have a problem bigger than inflation – the general public thinks that “prices are higher than they actually are and that brands are taking advantage of the situation.” Which is bad for traditional grocers, and good for the likes […]
2 min read
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  1. Department: Food

Grocery Stores Targeting C-Stores and Restaurant Customers with Meals

  There is nothing new about grocery stores trying to regain market share after capitulating quality, service, and price for slotting fees. What is new is just about every food trade magazine and food consulting company is singing the same song; don’t let your grocery store look more like yesterday’s food marketing messaging.  Does your […]
6 min read
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  1. Channel: Grocery

A Stop & Shop To Close, Apparently Falling Victim To Wegmans

The Connecticut Post reports on the closing of a Stop & Shop store in Greenwich, Connecticut, linking it to the opening a couple of years ago of a Wegmans in Harrison, New York, an “an easy drive for many in Greenwich.” A spokesman for the Ahold Delhaize-owned chain confirmed the closing, saying that it was […]
2 min read
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  1. Channel: Grocery

Wegmans Makes Top 10 On 100 Best Places To Work List (Again)

Fortune is out with its annual “100 Best Places To Work” list, and – no surprise – Wegmans is number four, continuing a 26-year streak of making the list. “We continue to believe we can only be a great place to shop if we are a great place to work,” said Colleen Wegman, president and […]
< 1 min read
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  1. Channel: Dollar/Value

Your Views:  Race To The Bottom

Yesterday we had a piece about how the Occupational Safety and Health Administration (OSHA) unit of the US Department of Labor “has inspected more than 270 Dollar General stores and found 111 instances of workplace safety violations. The agency has also imposed more than $15.5 million in penalties during that period, according to data provided […]
7 min read
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  1. Channel: Delivery

Instacart adds digital marketing tools for retailers

SAN FRANCISCO — Instacart has introduced new digital marketing tools designed to help retailers create more affordable, personalized experiences for their customers and build brand loyalty, the company said on Monday. Retailers of all sizes can leverage Instacart Marketing Solutions to create marketing campaigns that help increase sales by engaging customers through tailored promotions, including […]
3 min read
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  1. Shopper & Customer

All Food Retailers Need to Focus on or Pay Attention to SNAP

At the intersection of What’s for Dinner and Food Sales is the United States Department of Agriculture SNAP Program.  So just what is SNAP: SNAP provides nutrition benefits to supplement the food budget of needy families so they can purchase healthy food and move towards self-sufficiency. Focus o Steven Johnson Grocerant Guru® at Tacoma, WA […]
5 min read
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  1. Technology & Innovation

The Price of Eggs Isn’t the Only Thing Grocers Are Managing These Days

According to FoodIndustry.com, the U.S. food market is worth $1.5 trillion annually, or roughly 4 percent of the domestic gross product. $800 billion of that revenue is from supermarkets and food stores. Compare this to the U.S. apparel market, which is estimated to be worth $318 billion (Statistica). And while the retail industry often focuses […]
5 min read
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  1. Channel: Grocery

Wegmans offers auxiliary aids and accessibility options

ROCHESTER, N.Y.– Wegmans Food Markets recently announced the introduction of enhanced in-store pharmacy auxiliary aids and accessibility options for customers with sensory disabilities, including persons who are Deaf or hard of hearing and/or persons with visual impairments. Those aids and accessibility options include: Video remote interpretation services in American Sign Language (“ASL”); Video Relay Service […]
< 1 min read
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  1. Channel: Grocery

Wegmans announces introduction of auxiliary aids and accessibility options for customers with sensory disabilities

Wegmans Food Markets is pleased to announce introduction of industry-leading, enhanced in-store pharmacy auxiliary aids and accessibility options for customers with sensory disabilities, including persons who are Deaf or hard of hearing and/or person
< 1 min read
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  1. Retailer Media

H-E-B is No. 1 in dunnhumby Index

CHICAGO –– H-E-B has regained the leadership position in the sixth annual dunnhumby Retailer Preference Index (RPI), an examination of the U.S. grocery market by data science firm dunnhumby. Costco Wholesale holds the second position in this year’s index, followed by Amazon. Wegmans held the fourth position for the third consecutive year. Rounding out the […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Specialty Retailers Make Progress In Customer Satisfaction Scores

The American Customer Satisfaction Index’s (ACSI) Retail and Consumer Shipping Study 2022-2023 is out, reporting that “while overall customer satisfaction with the Retail Trade sector slips 0.5% to a score of 74.7 (out of 100),” significant ground has been gained by a number of retailers, especially those with a specialty focus. Some excerpts: •  “Customer […]
2 min read
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  1. Channel: Grocery

H-E-B Takes Top Spot In dunnhumby Grocery Preference Index

The sixth annual dunnhumby Retailer Preference Index (RPI) is out, concluding that “three years after the pandemic upturned the grocery industry, H-E-B has regained its leadership position from Amazon with Costco following closely behind in second place. Amazon fell to third while Wegmans took the fourth spot for the third year in a row. “The […]
3 min read
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  1. Retailer Media

H-E-B tops dunnhumby RPI for 2022

CHICAGO –– H-E-B has regained the leadership position in the sixth annual dunnhumby Retailer Preference Index (RPI), an examination of the U.S. grocery market released today by data science firm dunnhumby. Costco Wholesale holds the second position in this year’s index, followed by Amazon. Wegmans held the fourth position for the third consecutive year. Rounding […]
3 min read
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  1. Retailer Media

Dunnhumby Survey: H-E-B Regains Title of America’s Top Grocer as Club Stores Move Up the Ranks

Three years after the pandemic upturned the grocery industry, omnichannel chain H-E-B has regained its leadership position as the top U.S. grocery retailer from Amazon, with Costco following closely behind in second place, according to the sixth annual Dunnhumby Retailer Preference Index (RPI). Amazon fell to third, while Wegmans took the fourth spot for the […]
3 min read
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  1. Trends & External Forces

Evolving Security for Protecting Today’s Retail Network Architecture

Retail is arguably one of the world’s most IT dependent sectors, and the opportunities to leverage cutting-edge technology to improve service quality, achieve affordability, and enhance the customer experience are wide open. Digital transformation and changing customer demands are driving the retail industry into one of the largest overhauls it has ever seen, and the […]
4 min read
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Editor’s Choice

  1. Channel: Mass
  2. Channel: Grocery - Natural
  3. Channel: Mass
  4. Channel: Specialty & Other
  5. Department & Category
  6. Department: Consumer Durables
  7. Department: Nonfood
  8. Corporate Strategy
  9. Media & Marketing
  10. Shopper & Customer
  11. Trends & External Forces
  12. Merchandising
  13. Stores & Formats

Target Leapfrogs Walmart For Upscale Grocery Approach

Bloomberg has a story about how “a slew of retailers are beefing up their grocery investments to lure in consumers cutting back on non-essentials like clothing and electronics. But as they lay out plans to improve their food offerings and supply chains, the big question is how does one compete with the mighty Walmart Inc. on […]
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  1. Department: Beverage
  2. CPG: Adult Beverage
  3. CPG: Beverage
  4. CPG: Food
  5. CPG: Food & Bev
  6. CPG: HBC
  7. Channel: Ecommerce & Digital
  8. Channel: Restaurants
  9. Department & Category
  10. Department: Adult Beverage
  11. Department: Beverage
  12. Department: Food
  13. Department: HBC
  14. Department: Nonfood
  15. Corporate Strategy
  16. Corporate Finance
  17. Corporate Purpose
  18. ESG
  19. Media & Marketing
  20. Agencies & Vendors
  21. Data & Insights
  22. Shopper & Customer
  23. Technology & Innovation
  24. Trends & External Forces
  25. Merchandising
  26. Operations & Supply Chain

Circana reveals 2022 New Product Pacesetters

CHICAGO – Circana, formerly IRI and The NPD Group, has released its 2022 New Product Pacesetters, the 28th annual report revealing the top new product launches across food and beverage and nonfood sectors. The report illustrates the enduring power of CPG innovation, revealing that consumer spending on new product offerings remained elevated last year despite challenges […]
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  1. Channel: Mass
  2. Channel: Mass
  3. Acquisitions, Divestitures & Mergers
  4. Media & Marketing
  5. Retailer Media
  6. Shopper & Customer
  7. Trends & External Forces
  8. Owned Brands (Private Label)

Walmart Upgrades Its Digital Ad Network

From Advertising Age: “Walmart Connect, which has made huge gains in recent years through digital advertising, is testing ways to bolster in-store pieces of its retail media network. “For the first time, Walmart Connect is selling ads on its revamped in-store radio network and integrating sampling programs with online offerings. While aspects of Walmart Connect’s […]
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  1. Channel: Grocery
  2. Trends & External Forces
  3. Stores & Formats

H-E-B expands its discount format

Several years after opening its last Joe V’s location, H-E-B is reigniting the banner with two locations set to open in Dallas by 2025. Dive Brief: H-E-B announced Tuesday it is opening two Joe V’s Smart Shop by H-E-B stores in Dallas, marking the first time the grocer’s discount format will appear outside of the Houston area. […]
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  1. Retailer Media
  2. ESG
  3. Media & Marketing
  4. Retailer Media
  5. Shopper & Customer
  6. Operations & Supply Chain

Giant Eagle launches in-house retail media network Leap

The platform leverages the chain’s loyalty program, bringing personalized ads to shoppers in-store, in-app, on social media and elsewhere, said Damian Scott, who heads up the grocer’s retail media and front-end digital operations. Dive Brief: Giant Eagle announced on Wednesday the debut of Leap Media Group, an in-house retail media arm that leverages the regional […]
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