Wegmans

  1. Owned Brands (Private Label)

Private Label brand managers need to come out swinging vs. lame slotting fees.

  Diminished is the role of the legacy national brand manager in a world where private label is branded. When national brand manufactures continue paying slotting fee’s to grocery stores and supermarkets as the easiest way to reach the consumer. The slotting fee’s continue to go for space on the shelf but the key location […]
2 min read
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  1. Channel: Delivery

Instacart and Wegmans to bring alcohol delivery to New Jersey, US

Instacart unlocks alcohol delivery in partnership with Wegmans. Credit: Instacart/PRNewswire. Grocery technology company Instacart has launched an alcohol delivery service for the first time in New Jersey, US. The service was launched in partnership with Wegmans Food Markets and all independently owned Wegmans wine, liquor and beer locations. Customers above the age of 21 can […]
2 min read
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  1. Department & Category

Your Views:  As Time Goes By

Got the following email responding to my piece last week about the Amazon One biometric payment system now being used at Whole Foods: Thank you for endorsing the palm scan method of payment. I wondered what those gizmos were for! You’re right, there doesn’t seem to be any marketing even at store level to support […]
2 min read
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  1. Channel: Grocery

Study:  Retail Personalization Winners (& Why)

dunnhumby has released a special edition of the dunnhumby Retailer Preference Index (RPI), this one “designed to determine which retailers in the $1 trillion U.S. grocery market personalize the shopping experience best for their customers.” The winner is:  Amazon. H-E-B and Kroger came in second and third. According to the report, “These three retailers are […]
3 min read
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  1. Channel: Mass

Your Views:   Recipes For Success

Got the following note from MNB reader Terry Marshall about my commentary and follow-up emails about Target’s store issues: Just wanted to say that with all the comments on Target in the “Your Views” section,  I hope someone in senior Target leadership reads it. Reading is one thing.  (I’m think that is likely.). But paying […]
3 min read
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  1. Media & Marketing

Tuesday Eye-Opener:  Something Fishy

by Kevin Coupe TikTok has more than 100 million daily users in the United States, which means that the potential audience was considerable for a recent Wegmans video focusing on the amazing seafood department in its new Astor Place store in Manhattan. Don’t know about you, but it makes me want to go there on […]
< 1 min read
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  1. Technology & Innovation

Worth Reading:  “Self-Checkout Is a Failed Experiment”

The Atlantic has a piece suggesting that “all is not rosy in the world of self-checkout, and some companies seem to realize it. Walmart has removed the kiosks entirely from a handful of stores, and is redesigning others to involve more employee help. Costco is stationing more staffers in its self-checkout areas. ShopRite is adding […]
2 min read
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  1. Channel: Grocery

Wegmans opens its first supermarket in Manhattan

NEW YORK — Wegmans Food Markets Inc., the Rochester, N.Y.-based grocer that operates 109 stores on the East Coast, opened its first supermarket in Manhattan on Wednesday. The 87,500 square-foot occupies two floors of the historic Wannamaker building at 770 Broadway, which was built in 1907 as an annex to the original Wannamakers department store […]
< 1 min read
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  1. Channel: Grocery

How Hy-Vee is Changing the Game with Digitized In-Store Experiences

Alex Lindstrom Hy-Vee, a prominent supermarket chain with a peak revenue of $12B in 2022, has seen continual success in its innovation strategy by implementing new digital technologies and taking chances to find out what works best for its customers and stores.  As a chain with a history of diverse and continually expanding services–including food […]
3 min read
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  1. Trends & External Forces

Your Views:  Filling A Void

On the subject of how Starbucks and its former CEO, Howard Schultz, handled unionization movements within the company, MNB reader Rich Heiland wrote: Back when I was in my first general manager’s job at a newspaper in 1978 I went to a day-long seminar on how to keep unions out of your business. That may […]
5 min read
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  1. Channel: Grocery

Wegmans To Take Manhattan Next Week

The New York Times has a piece advancing Wegmans’ first store opening in Manhattan, on Astor Place in Greenwich Village, an 87,500 square foot, two-level unit in a space formerly occupied by a Kmart and, before that, a John Wanamaker department store. The opening is scheduled for October 18, and company chairman Danny Wegman tells […]
< 1 min read
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  1. Owned Brands (Private Label)

How Retailers Can Bring Creativity and Originality Back to Private Label Products

Twenty years ago, retailers aiming to launch new store brands to fend off the negative associations created by the “generics era” would say to their design agencies, “Get this as close to the national brand target as you possibly can.” Call it the copycat phase of private label development. Mimicking Green Giant or Coca-Cola was […]
4 min read
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  1. Department & Category

Yes, Chain Restaurants Continue to Stumble over Change

  Once again, Foodservice Solutions®, Grocerant Guru® Steven Johnson stated “The restaurant industry is not an industry known for trying to be first as in fastest to market with an ideation, food or technology advance. In the United States the larger the chain in almost all cases the more slowly they are to adopt something […]
3 min read
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  1. Department: Food

Coming Attraction:  Georgia Grocer Hopes To Hit One Long & Straight

MNB often focuses on stores that differentiate themselves through unique products and services, offering a value proposition that seems different from those offered by the competition. That seems to be the pitch for FreshTake, a new grocer scheduled to open next summer in Augusta, Georgia, in a former Whole Foods location, which has been getting […]
2 min read
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  1. Channel: Grocery

Worth Reading: Publix’s Uncomplicated Approach To A Complicated World

Vox has a really interesting story about Publix Super Markets, a company that has dominated the Florida landscape for decades, and how it tries to being an uncomplicated ethos to an often complicated reality. There are, the story says, “the complications of real life — brushes with politics, labor-related controversies, a small-c conservative approach to […]
2 min read
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  1. Channel: Grocery

Wegmans tops Fortune’s best retail places to work list

    [[“value”:” Wegmans, the 107-year-old grocery chain based in Rochester, N.Y., has topped Fortune’s Best Companies list every year since the list was launched in 1998, and this year it has managed a repeat performance. Fortune reports that Wegmans has been recognized for so long because, for starters, it has over 53,000 workers and […]
< 1 min read
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  1. Channel: Grocery

Your Views:  Multiplier Effects

On the subject of treating employees in a way that keeps them engaged, one MNB reader wrote: I have a nephew with limited cognitive skills but is a loyal bagger at a Michigan Kroger. On his fifth year of service he received a package containing Thank You cards from store management and fellow workers as […]
9 min read
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  1. Channel: Grocery

Your Views:  History Matters

Got the following email responding to my FaceTime video about the importance of understanding and communicating history from MNB reader Gary Harris: My, my, how very timely. I just turned 70 at the end of June, and that meant, for me at least, it was time to retire after 44 years with Wegmans. Interestingly enough, […]
3 min read
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  1. Department & Category

Food Retailers Embracing the Grocerant Niche

  What is for dinner? Today cooking a meal for dinner from scratch has become an anomaly.  Consumers do not want to invest the time to cook from scratch day after day.  They do want to assemble a customized dinner for the family but they want ready-2-eat and heat-N-eat meal components that can be mixed […]
3 min read
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  1. Trends & External Forces

Your Views:  Pride & Excellence

Got several emails about yesterday’s FaceTime video with Terrence Boyd, the kind of Instacart shopper who would make any employer proud. MNB reader Karen Labenz wrote: Terrence from Instacart made me smile!  Pride in your work and delivering excellence every day never goes out of style.  Well done! MNB reader Thomas Parkinson wrote: Your video […]
6 min read
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  1. Channel: Grocery

Wegmans Sets Opening Date For First Manhattan Store

Wegmans yesterday announced that its first Manhattan store, located on Astor Place in the East Village, is scheduled to open on Wednesday, October 18. The store is going in at 770 Broadway, in an old Kmart location.  Wegmans has one other store in New York City, across the East River in Brooklyn, and currently has […]
2 min read
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  1. Department: Food

Your Views:  Paper Tigers and “Electronic Squirrel Removers”

Yesterday, we pointed to a Bloomberg report that Sen. Tom Cotton (R-Arkansas), following up on the Supreme Court ruling that banned affirmative action in college admissions – or at least mandated that race could not be used by colleges as a factor in determining who to admit – “urged Target Corp. to end its efforts […]
6 min read
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  1. Shopper & Customer

Study eyes grocers’ long-term future

CHICAGO — Amazon, Aldi, Costco Wholesale Corp. and Wal­mart are among the U.S. food retailers best positioned for success in 2053, according to a report from dunnhumby. “Grocery 2053: A Data-Driven Gaze into the Future” is the data science firm’s examination of trends that will have the biggest potential impact on grocery retailers over the […]
2 min read
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  1. Trends & External Forces

Your Views:  Business.  Not Personal.

Yesterday we took note of a Boston Globe story about how youth organizers with the Hyde Square Task Force in Jamaica Plain, Massachusetts, did significant market research and figured out that a grocery cart of items at their local Stop & Shop cost $34 more than the same products at the chain’s store in suburban […]
12 min read
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  1. Channel: Grocery

Wegmans To Close Natick, Massachusetts, Store

Wegmans said yesterday that it will close one of its six Massachusetts stores, located in the Natick Mall, about 20 miles west of Boston. The company said that “the Natick store opened in 2018 and was Wegmans’ first multi-level store within a major mall. At 134,000 square feet, it is one of the company’s largest […]
4 min read
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  1. Channel: Grocery

Grocery chains lose luster in reputation rankings as Costco surges

Trader Joe’s gave up the top spot in the 2023 Axios Harris Poll 100, which ranks the nation’s most visible brands based on consumer opinions, while Wegmans, Publix and H-E-B all dropped off the list this year. Dive Brief: The supermarket industry declined in prominence in the latest Axios Harris Poll 100 corporate reputation rankings, released Tuesday, as […]
< 1 min read
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  1. Channel: Grocery

Your Views:  Voices of Service

I did a FaceTime video yesterday about a bartender who explained his priorities when making recommendations this way:  “You pay my wages, not the guys in the back.”  I thought that was a pretty good way to think about customer service. One MNB reader wrote: I think your commentary on “The Wages of Service” has […]
5 min read
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  1. Trends & External Forces
  2. Channel: Mass
  3. Department: Consumer Durables
  4. Department: Nonfood
  5. Corporate Strategy
  6. Corporate Finance
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Agencies & Vendors
  10. Data & Insights
  11. Technology & Innovation
  12. Trends & External Forces
  13. Stores & Formats

NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink

The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […]
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