Retail Ecosystem

  1. Retail Ecosystem
​[[{“value”:” Dive Brief David Boone succeeds Ashley Buchanan, who stepped down in January to lead Kohl’s. Published Feb. 19, 2025 A Michaels storefront. The company operates about 1,300 stores in the U.S. and Canada. The image by Rowanswiki is licensed under CC BY 1.0 “}]] 
  1. Retail Ecosystem
  Throughout the history of the restaurant industry, companies that prioritize franchisee satisfaction over consumer demand have often struggled according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. A successful restaurant chain must balance franchisee profitability with customer satisfaction, focusing on product quality, pricing, and service rather than expensive remodels that offer […]
  1. Retail Ecosystem
Spar UK has highlighted the impact of its donation of over £30,000 to It Belongs To Me NPC, an organisation empowering vulnerable women, men, and children in Rustenburg, South Africa. This contribution, alongside donations of books, toys, stationery, and toiletries, has enabled the organisation to… This story continues at Spar UK donation to South African […]
  1. Retail Ecosystem
Nisa has appointed convenience expert, Brogan Cook as delivery lead, where she will spearhead the implementation and mobilisation of corporate customer projects, for the wholesale arm of Co-op. Sitting as part of Katie Secretan’s retail and sales leadership team, Brogan brings over a decade of… This story continues at Nisa appoints ex-Morrisons convenience expert as […]
  1. Retail Ecosystem
Home décor and furniture retailer Kirkland’s has updated its transformation strategy, and the company’s new partnership with Beyond, Inc. is now a central pillar of that effort.   For going on two years, Kirkland’s has been working to improve its performance through a combination of inventory refreshes and marketing adjustments. Those efforts got a big […]
  1. Retail Ecosystem
Happy employees create a more successful retail environment, but one survey has found that nearly one in every two frontline employees are unhappy with their job due to low pay, inflexible hours, poor leadership and a lack of growth opportunities. As the retail industry continues to struggle with high employee turnover, Best Buy and Hot Topic are tackling […]
  1. Retail Ecosystem
Abracadabra! Small pharmacies have ghosted Medicare Part D’s preferred networks—no farewell party, no breakup text, just a quiet exit. A few months ago , DCI highlighted how the largest pharmacy chains are participating as preferred cost sharing pharmacies in the 2025 stand-alone prescription drug plan (PDP) networks. Today, we update our exclusive analysis of how […]
  1. Retail Ecosystem
Generative AI (GenAI) has rapidly gained popularity, especially with breakthroughs like OpenAI’s ChatGPT and DALL-E. This technology enhances work efficiency and could address labor shortages, with 44% of Dutch jobs highly exposed to GenAI. Education is also transforming, with students using ChatGPT for assignments, prompting universities to integrate the technology constructively. Interest in GenAI is […]
  1. Retail Ecosystem
In the world of product startups, crowdfunding has become a popular way to finance and gauge interest in innovative products. Platforms like Kickstarter and Indiegogo have turned dreams into reality for countless inventors and entrepreneurs. But what happens when a crowdfunding campaign doesn’t hit its target? Is it the end of the road for your […]
  1. Retail Ecosystem
Over the last two-and-a-half years, retailers have been forced to contend with a disturbing escalation in both the volume and seriousness of incidents happening in stores, and it is only getting worse. The Scottish government’s own statistics published in November last year highlighted a staggering… This story continues at Crime still gets worse | Viewpoint: […]
  1. Retail Ecosystem
Heineken UK is expanding its Irish stout brand, Murphy’s (4% ABV), with the introduction of new 4 x 440ml and 10 x 440ml multipacks to tap into the stout category’s growing popularity. The new formats will roll out across the grocery, wholesale and convenience channels… This story continues at Murphy’s Irish stout launches new formats […]
  1. Retail Ecosystem
In a vote last week, employees at an Amazon warehouse in Garner, N.C. voted 2,447 to 829 against joining an employee-led union, Carolina Amazonians United for Solidarity and Empowerment (CAUSE), according to The New York Times and multiple media outlets. CAUSE, formed in 2022, is seeking longer lunch breaks, increased vacation time and starting wages […]
  1. Retail Ecosystem
Hightouch, a composable CDP and AI decisioning platform, has raised an $80 million Series C investment round at a valuation of $1.2 billion. This was led by Sapphire Ventures, with participation from NVC, Amplify Ventures, ICONIQ Growth, and Bain Capital Ventures. Sapphire Ventures Partner Rajeev Dham will join the Hightouch board. The investment will help […]
  1. Retail Ecosystem
For years, martech was divided into systems of record and systems of engagement. Systems of record stored the “master” versions of data. CRMs and CDPs for customer data. PIM for product data. DAM for brand assets. ERP for inventory data. (I know, there’s a ton of acronyms in this piece, almost to the point of […]
  1. Retail Ecosystem
With the rise of generative AI, the top of the marketing funnel is getting more complex. The digital marketing funnel from search to consideration to purchase is fragmenting into exploration across more varied digital channels, making it more challenging to capture a consumer’s attention and lead them where we want them to go. More and […]
  1. Retail Ecosystem
  Wawa’s $5 Big Breakfast Deal Redefines Value, Speed & Convenience Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® knows a winning foodservice formula when he sees one, and Wawa’s latest move is set to shake up the breakfast game. From February 17 through March 24, Wawa is rolling out its unbeatable $5 […]
  1. Retail Ecosystem
  RaceTrac Inc. continues to expand its foodservice menu, but rather than leveraging its platform to propel the industry forward with fresh, consumer-relevant food trends, the retailer remains anchored in legacy offerings that reflect consumer familiarity according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. The latest example? Taco Pizza—a fusion of […]
  1. Retail Ecosystem
We’re joined by fellow Retail Voices by NRF honoree Kevin Ervin Kelley to unpack some of the key lessons from his remarkable book Irreplaceable: Creating Extraordinary Places That Bring People Together and his recent NRF “Big Show” talk. We discuss how physical retail must dramatically evolve in an ever more digital world, the “Bonfire Effect,” his […]
  1. Retail Ecosystem
A private 5G network isn’t just faster and more secure—it’s like having your own personal internet. It lets businesses create separate “lanes” for different tasks, so things like robots in factories or patient data in hospitals get exactly what they need without interference. Plus, even smaller companies can now set one up because governments are […]
  1. Retail Ecosystem
In the complex world of product distribution, maintaining a harmonious relationship between distributors and manufacturers is essential for business success. However, this partnership is not without its challenges. From inconsistent product quality to communication gaps, distributors often face hurdles that can impact their operations and reputation. Understanding these challenges is crucial for manufacturers who strive […]

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  1. Retail Ecosystem
1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […]
  1. Retail Ecosystem
A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
  1. Retail Ecosystem
IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
  1. Retail Ecosystem
There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]

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