Retail Ecosystem

  1. Retail Ecosystem

Why Retailers Need Data Competency Before Compliance

In the ever-evolving landscape of data privacy, businesses and marketing leaders are facing significant challenges when it comes to understanding and achieving data compliance. The introduction of new cookie-less addressability solutions and interoperability standards across ID resolution platforms has made it increasingly difficult for retail brand teams to navigate and identify the right path towards […]
2 min read
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  1. Retail Ecosystem

Peak and Demand Surcharge Considerations for Your Holiday Shipping Matrix

The United States Postal Service (USPS) will not raise pricing by applying a peak season surcharge this holiday season. Wait, what? 2023 will be the fourth peak season since COVID temporarily forced volume surges on the package carriers, and the carriers forced “peak” surcharges on the shipping public. This year, however, the USPS is making […]
5 min read
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  1. Retail Ecosystem

Demographic-Driven Promotional Strategies Are Crucial This Holiday Season

In 2023, a prevailing theme that has ensnared retailers is the phenomenon of consumer behavior. Both sentiment and spending have been unstable, leading business leaders through a whirlwind of changing strategies based on predictions that never quite came to fruition. Economists collectively anticipated that an impending economic downturn would dissuade consumers from depleting their savings. […]
3 min read
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  1. Retail Ecosystem

Behind the Retail Checkout: The Importance of Tokenization and Data Portability

A frictionless checkout experience and a need for data security and portability are crucial concerns for retailers and consumers alike. On one side, consumers demand payment optionality at checkout, while on the other, retailers strive to meet that challenge by utilizing various payment service providers (PSPs) and payment methods. It’s no wonder then that at […]
2 min read
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  1. Retail Ecosystem

FTC, 17 States Sue Amazon on Antitrust Charges

The Federal Trade Commission (FTC) and 17 state attorneys general filed a sweeping antitrust lawsuit against Amazon.com Tuesday seeking to bar the company from allegedly abusing its powers to raise prices for shoppers and levy high fees against businesses that sell on its platform. The lawsuit, filed in Western Washington district court, marks a historic political […]
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  1. Retail Ecosystem

FTC sues Amazon, says the ecommerce giant is a monopoly

    [[“value”:” Amazon is being sued by the Federal Trade Commission and 17 state attorney generals for “acting like a monopoly” and preventing businesses from emerging and succeeding. The FTC says the delivery giant uses “a set of interlocking anticompetitive and unfair strategies to illegally maintain its monopoly power.” Related: Amazon Fresh ‘zombie’ […]
2 min read
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  1. Retail Ecosystem

UNFI hopes for quick turnaround following disappointing Q4

    [[“value”:” United Natural Foods, Inc., is hoping a technology-driven strategy for 2024 will help make unimpressive 2023 fourth quarter financial results a quick and distant memory. While the Providence, R.I.-based grocery wholesaler did record a 2% year-over-year sales increase of $7.4 billion, ultimately the company suffered losses this quarter which impacted the bottom […]
2 min read
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  1. Retail Ecosystem

Costco faces huge mattress recall

    [[“value”:” Costco is in the process of contacting customers directly about recalled mattresses. The U.S. Consumer Product Safety Commission issued the recall, involving 48,000 mattresses due to a mold exposure risk, reports CNN. The product was sold exclusively at Costco between January and June in the Northwest U.S. and the San Francisco Bay […]
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  1. Retail Ecosystem

FTC Suit Claims Amazon Illegally Maintains Monopoly Power

Editor’s Note: This article has been updated since it was published earlier today. A long-expected lawsuit has been filed by the Federal Trade Commission (FTC) and 17 state attorneys general against Amazon, alleging that the company uses “interlocking anticompetitive and unfair strategies to illegally maintain its monopoly power,” according to an FTC statement. The agency […]
3 min read
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  1. Retail Ecosystem

STIMULATE Launches a Two-City Roadshow Tour to Connect Vendors + Retailers Through Education

Nashville, TN – September 26, 2023 – STIMULATE: A B2B Sexual Wellness Trade Show has announced a two-city roadshow experience for the 2024 calendar year. In addition to their annual Nashville based event that will be held August 5+6, 2024, STIMULATE+Roadshow will debut in Austin and Chicago in the year ahead. February 4 – 6, 2024 […]
3 min read
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  1. Retail Ecosystem

Solving Capital Challenges: Ecommerce Loans Simplified

The e-commerce industry is characterized by both immense opportunities and notable challenges. Among the most pressing challenges is the issue of capital. Whether you’re seeking to scale your operations, manage daily expenses, or optimize inventory during peak seasons, access to timely and adequate funding is crucial.  For an e-commerce business owner like yourself, understanding the […]
4 min read
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  1. Retail Ecosystem

Costco Gets Into Healthcare Business

The Seattle Times reports that Costco is making a healthcare play, offering its customers/members access to online primary care visits for $29, and mental health visits for $79. The services are being offered through the online health marketplace Sesame, which also will offer Costco members 10 percent off other health services.  The Times says that […]
2 min read
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  1. Retail Ecosystem

New Kroger In Houston Features Multicultural Approach

The Houston Chronicle reports on a new food store in Houston that it describes as “a first-of-its-kind Kroger, one that specifically caters to its neighbors in the community. “From the outside, the Kroger off South Sam Houston Parkway looks like all the others. But inside, the Ohio-based retail company has made significant changes to pioneer the […]
2 min read
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  1. Retail Ecosystem

Worth Reading:  “How To Be A Good Instacart Customer”

The Washington Post has an interesting piece that poses two questions to the independent contractors who work as shoppers for Instacart: What do they wish Instacart customers or potential ones knew about their jobs? And how can customers get good service and be considerate? Not surprisingly, tipping is a big deal, though it is problematic.  […]
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  1. Retail Ecosystem

Your Views:  Loyalty Ignored

I went off yesterday – twice – about Amazon’s decision to convert Prime Video to an advertising-supported platform;  you’ll only be able to watch commercial-free if you pay an extra $36 a year (which makes it a de facto Prime membership fee increase).  I think this represents a lack of loyalty on Amazon’s part to […]
3 min read
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  1. Retail Ecosystem

UrbanStems hires new chief executive officer

​[[“value”:” Dive Brief The online floral company has tapped Ana Mollinedo Mims for the position, succeeding Seth Goldman who has served as CEO since 2018. Published Sept. 26, 2023 UrbanStems CEO Ana Mollinedo Mims. The company previously raised $20 million in a Series C funding round in 2021. Permission granted by UrbanStems “]] 
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  1. Retail Ecosystem

How Free People is Utilizing Customer-Declared Data to Personalize CX

In episode 420 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Erin Malone, director of digital strategy at Free People, a bohemian women’s apparel and lifestyle retailer, part of the Urban Outfitters portfolio of brands. Malone provides an overview of the brand and her role (0:50), how Free People is optimizing the online shopping experience (2:30), […]
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  1. Retail Ecosystem

Dick’s Sporting Goods to Close all but 3 Moosejaw Stores

Dick’s Sporting Goods, which acquired Moosejaw from Walmart in February 2023 for an undisclosed amount, plans to close all but three of the 14 stores in the outdoor retailer chain, according to multiple media reports. In recent months Dick’s has been putting more energy into formats such as its House of Sport and Public Lands […]
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  1. Retail Ecosystem

Nedap teams with Foot Locker to extend RFID project to new Eastern European stores

Sports fashion and apparel retailer Foot Locker has extended the Nedap iD Cloud RFID solution to its new Eastern European stores. This means that the project, which kicked off in 2018, now involves over 650 stores across Europe. By using RFID tagged merchandise from brands such as Nike, adidas, and PUMA, Foot Locker says that […]
2 min read
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  1. Retail Ecosystem

FTC Antitrust Suit Against Amazon Expected This Week

Politico reported on Friday that “a long-awaited antitrust case against Amazon’s massive online retail operations is expected to be filed in federal court as soon as Tuesday. “The Federal Trade Commission has been preparing a complaint since at least the start of this year targeting an array of Amazon’s business practices. The exact details of […]
2 min read
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  1. Retail Ecosystem

Amazon Converts Prime Video To Ad-Supported Offering

Amazon plans to start running commercials on Prime Video starting early next year, essentially converting a subscriber-supported service to an ad-supported platform. There will be an option for users who don’t want ads.  They will be able to pay $2.99 a month – or almost $36 a year on top of the $139 annual Prime […]
4 min read
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  1. Retail Ecosystem

CVS Is Permanently Closing Hundreds of Stores for a Surprising Reason

As the pandemic’s impact on brick-and-mortar retail lingers, the U.S. drugstore landscape is undergoing significant changes. CVS, the largest drugstore chain in America, is implementing a policy change that will lead to the closure of hundreds of stores over the next three years, aiming to optimize store locations based on population shifts and consumer buying…
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  1. Retail Ecosystem

Lego Abandons One of Its Projects To Make Oil-Free Bricks -FT

Danish toymaker Lego has reportedly abandoned a prominent initiative to eliminate oil-based plastics from its bricks. This decision comes after the company discovered that the new material, recycled polyethylene terephthalate (RPET), would result in higher carbon emissions. Lego’s CEO, Niels Christiansen, mentioned that extensive testing revealed it was challenging to find a material that met…
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  1. Retail Ecosystem

CVS Is Permanently Closing Hundreds of Stores for a Surprising Reason

As the pandemic’s impact on brick-and-mortar retail lingers, the U.S. drugstore landscape is undergoing significant changes. CVS, the largest drugstore chain in America, is implementing a policy change that will lead to the closure of hundreds of stores over the next three years, aiming to optimize store locations based on population shifts and consumer buying…
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  1. Retail Ecosystem

Amazon Invests $4 Billion in AI Company Anthropic

Amazon will invest up to $4 billion in Anthropic and gain a minority ownership position in the company, part of a deal that will have Amazon Web Services (AWS) become Anthropic’s primary cloud provider. Anthropic will make its future AI foundation models accessible to million of developers, as well as provide AWS customers with early […]
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