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  1. Technology & Innovation

Grok Is Gaining on ChatGPT and Gemini. How It Got There Isn’t Pretty.

Elon Musk’s AI bot Grok is ascending, jumping from 1.6% to 15.2% in market share among daily U.S. users of chatbot apps from January 2025 to January 2026, according to mobile insights firm Apptopia. The rise marks a furious entry into the chatbot app market for xAI, Musk’s AI company, which joined the race from […]
4 min read
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  1. Data & Insights

Why Creativity Will Matter More In An AI Age.

Photo by Rishad Tobaccowala Earlier this week at the request of Sir John Hegarty, the legendary co-founder of BBH, I penned a note for his The Business of Creativity Newsletter. Given the resonance of the short piece. I am republishing it here especially given recent events where it appears that AI is eating software and […]
2 min read
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  1. Media & Marketing

Spotify Teams up with Bookshop.org to Synchronize Audio and Physical Books

Spotify has teamed up with Bookshop.org — the online bookstore that connects readers with local booksellers across the U.S. — to begin selling books through its app. The service is meant to be used in tandem with Shopify’s new Page Match tool, which helps readers seamlessly switch between the audio and physical versions of a […]
2 min read
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  1. Technology & Innovation

MoltBook Is A Warning

We’re publishing this story in partnership with Boston Globe Ideas, it will appear in print this weekend. AI agents have been gathering online by the thousands over the past week, debating their existence, attempting to date each other, building their own religion, concocting crypto schemes, and spewing gibberish. It’s all been happening on Moltbook, a […]
5 min read
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  1. Channel: Ecommerce & Digital

Your Views:  “Sad For The Wee Ones”

Responding to Amazon’s decision to pretty much get out of the bricks-and-mortar grocery business by closing all its Fresh and Go stores, one MNB reader wrote: I could go on, being a Seattle native, about the good and bad of Amazon.  I have never worked for them, I have interviewed, I know many people that […]
4 min read
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  1. Channel: Ecommerce & Digital

Live from CES 2026 with Amazon’s Sarah Iooss

The CPG Guys are joined in this episode by Sarah Iooss, Director of Global Agency & Global Twitch at Amazon Ads, the retail media division of Amazon. This episode was recorded at CES 2026 in Las Vegas Nevada. Find Sarah on Linkedin at: Find Sarah on Linkedin at: Find Amazon Ads online at:  Here’s what we asked […]
2 min read
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  1. Media & Marketing

Denise Fender exits G-Star RAW and begins new journey at Danish jewellery brand Pandora

Pandora has appointed Denise Fender as SVP Customer, Colleague & Channel Technology. She was previously at G-Star RAW where she served as Chief Digital Officer. In a LinkedIn post, she said: “It’s an honour to begin my new journey with Pandora, the world’s largest jewellery brand. Based in the global office in Copenhagen, I will […]
2 min read
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  1. Technology & Innovation

Checkout.com inks deal with Spotify to power payments globally for digital music service

Checkout.com is set to provide global acquiring services for Spotify with the aim of delivering a secure and reliable payments experience for its global audience of more than 700 million monthly active users and 280 million+ paying subscribers. “Our aim is to deliver a seamless, simple, and safe payment experience so that our users can […]
2 min read
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  1. Technology & Innovation

Calls For National Economic Boycott Grow With Cultural, Political Unrest

Economic boycotts tied to national reactions to the actions of the US Immigration and Customs Enforcement (ICE) agency are growing, though at this point, they seem to be having minimal impact. There was one last Friday that was organized by The People’s Union USA, which describes itself as a “grassroots movement dedicated to economic resistance, […]
5 min read
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  1. Media & Marketing

OffBeat:  99 Years Young

“Mel Brooks: The 99 Year Old Man,” is a touching and expansive documentary about the writer/director of such films as “The Producers,” “Blazing Saddles,” and “Young Frankenstein,” among others, co-directed by Judd Apatow and Michael Bonfiglio. Running in two parts, and available on HBO and HBO Max, “The 99 Year Old Man,” traces Brooks’ life […]
2 min read
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  1. Technology & Innovation

Google DeepMind CEO Demis Hassabis on AI’s Next Breakthroughs, What Counts As AGI, And Google’s AI Glasses Bet

AI is evolving fast, but AI researchers still have substantive work ahead of them. Figuring out how to get AI to learn continuously, for instance, is a problem that “has not been cracked yet,” Google DeepMind CEO Demis Hassabis told me last week. Tackling that problem, along with building better memory and finding more efficient […]
10 min read
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  1. Data & Insights

Pinterest to Lay Off 15% of Workforce in Order to Invest in AI

Pinterest plans to lay off up to 15% of its employees, approximately 700 positions, and reduce office space in order to “reallocate resources” toward AI projects, according to an SEC filing.   The news comes amid a recent reshuffle of Pinterest’s C-suite: Former Amazon exec Claudine Cheever was brought in to fill the Chief Marketing […]
2 min read
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  1. Media & Marketing

FaceTime with the Content Guy:  Everybody Competes Against Everybody

You’ve probably read about how Netflix is trying to acquire Warner Bros. Discovery’s movie and TV business for $83 billion.  Netflix co-CEO Ted Sarandos argues that in the modern media landscape, “everybody competes with everybody.”  He wants this deal not to be considered within just the streaming universe, but in the larger context in which […]
< 1 min read
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  1. Technology & Innovation

2026 Provocative Predictions for Retail’s Future

Steve Dennis and Michael LeBlanc kick off their annual predictions episode with a fast-moving review of the retail news of the week. They begin with the long-delayed U.S. TikTok deal finally reaching resolution, noting how deeply TikTok now influences product discovery, cultural trends, and transactional commerce through TikTok Shops. While the platform remains critical for […]
3 min read
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  1. Technology & Innovation

OpenAI’s Latest Mega-Fundraise, Big Tech Earnings Week, Amazon Layoffs?

Sam Altman is fundraising again and the next round could be historic. The OpenAI CEO is reportedly in early talks with Middle Eastern sovereign wealth funds about raising $50 billion, a round that could give his company a valuation between $750 billion and $850 billion and eclipse its own record-setting $40 billion SoftBank investment fulfilled […]
5 min read
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  1. Data & Insights

Record-Breaking Results: How AI Influenced $262 Billion in Online Holiday Sales

This article first appeared in our sister publication Shop Eat Surf Outdoor Following years of fluctuating consumer confidence and flat ecommerce traffic, retailers braced for a modest performance in holiday 2025. Yet the data tells a different story: a record-breaking season defined by a massive surge in online activity and the emergence of a new, […]
5 min read
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  1. Technology & Innovation

AI Davos: Four Reflections From The World’s Most Exclusive Tech Conference

Regards from the train leaving Davos, a beautiful ride flanked by sharp mountains, small villages, and lots of snow. The past week’s World Economic Forum here brought leaders in politics, finance, and technology together for conversations about the future of business and the world. The entire event took place along one main street in the […]
4 min read
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  1. Technology & Innovation

AI and the Age of Individual Empowerment

Artificial intelligence adoption is starting to split into two trajectories. Enterprises eager to implement the technology are straining to do so effectively. Their large-scale, ambitious pilots have struggled to get past entrenched organizational habits, new security considerations, and the technology’s limits. Individuals, meanwhile, are gaining access to a new set of powerful tools, like Claude […]
4 min read
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  1. Trends & External Forces

NEW: The Drug Channels 2026 Video Webinar Series

Join Dr. Adam J. Fein, president of Drug Channels Institute (DCI), for three new video webinars during 2026. These live, interactive events are designed for executives who need timely insight into the rapidly changing U.S. drug channel. They will be broadcast via Zoom from the Drug Channels Video studio in beautiful downtown Philadelphia. Register Now […]
4 min read
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  1. Technology & Innovation

“The Analysts”: Simeon Siegel and Sucharita Kodali’s 2026 Retail Playbook

Steve Dennis and Michael LeBlanc open the first episode of 2026 with a clear-eyed look at the retail news shaping the year ahead. Holiday sales landed largely as expected. Online sales grew faster, but at a decelerating pace, reinforcing the continued centrality of stores—particularly as click-and-collect represented a meaningful share of holiday fulfillment. The hosts […]
3 min read
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  1. Department & Category

Multigenerational Households Are Redefining Food Retail—and Fueling the Grocerant Niche

  More than a decade ago, Foodservice Solutions® Grocerant Guru® documented an early but powerful shift: the rise of multigenerational households was accelerating demand for mix-and-match meal components and driving growth in Ready-2-Eat and Heat-N-Eat fresh prepared foods. That observation has not only held true—it has intensified. According to the most recent Pew Research Center […]
5 min read
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Amazon Fresh and Amazon Go Are Gone A Historical Retrospective on Amazon’s Grocery Experiments & the Road Ahead

  On January 27, 2026, Amazon confirmed what many analysts had quietly anticipated: its Amazon Fresh and Amazon Go store banners are being shuttered across the U.S., ending a decade of experimentation in brick-and-mortar grocery retail. According to Amazon, all 57 Amazon Fresh grocery stores and 15 Amazon Go locations are slated to close imminently […]
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BREAKING NEWS:  Amazon Bails Out Of Physical Stores Business, Closing Go And Fresh Stores

Amazon announced today that it is closing its 57 Amazon Fresh Stores and 15 Amazon Go stores.  With the exception of Whole Foods, which it acquired for $13.7 billion in 2017, it will now be out of the bricks-and-mortar business for the time being. The company’s food retail focus now will be on expanding its […]
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December E-Grocery Sales Hit $12.7 Billion, Up 32% YOY

The latest Brick Meets Click Grocery Shopper Survey is out, reporting that “monthly U.S. online grocery sales accelerated dramatically in December, with total sales surging 32% year-over-year (YOY) to finish the month with a record high $12.7 billion … This robust performance reflects higher order frequency, spending rates, and a larger user base than December […]
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NRF 2026 review: AI grabs the spotlight as retail technology steps into its next chapter

By James Pepper, Vista Technology Support A Brief Introduction to NRF and How the Show Is Structured Every January, the National Retail Federation’s ‘Retail’s Big Show’ transforms New York’s Javits Centre into one of the most influential gatherings in the global retail calendar. Tens of thousands of professionals arrive to explore new technologies, exchange ideas, […]
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