Grubhub

Articles on Grubhub.

  1. Channel: Delivery

Grubhub Joins the Navy

  The U.S. Navy wants it sailors, sailor’s families, employees to be happy and adding relevance to their lives makes them happy. Steven Johnson who once work the with the Naval Personal Command to refresh and renew relevance to the ‘club’ system thinks is first step is a great step for Naval Personal and their […]
3 min read
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  1. Channel: Delivery

Kroger’s case ‘not strong enough’ to stop Grubhub from logo use

    [[“value”:” Grubhub has managed to fend off a bid from Kroger to stop the use of a fork-and-knife logo, reports Reuters. Kroger’s meal-kit service Home Chef was not able to convince a U.S. appeals court to block Grubhub’s use of the logo, which it says is too similar to its own branding. The […]
< 1 min read
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  1. Channel: Delivery

Grubhub, Amazon team up on automated campus c-store

​ Dive Brief Students at the Loyola University Maryland store will scan a QR code in the food delivery app to enter the frictionless shop and pay for items. Published Sept. 6, 2023 Mobile phone featuring Just Walk Out technology. Autonomous c-stores continue to spread on campuses, as frictionless checkout tech allows students to grab something […]
< 1 min read
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  1. Trends & External Forces

For Online Marketplaces, Customer Retention and Business Growth Could Come Down to Frictionless User Verification

As location-spoofing, multi-accounts, fake listings, and promo abuse incidents continue to rise across all industries, utilizing fraud prevention solutions to protect companies and their customers against account takeover (ATO) and fraud has evolved from an optional safeguard to a critical necessity. The 2023 Merchant Risk Council’s Global Ecommerce Payments and Fraud Report showed that 43 […]
4 min read
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  1. Technology & Innovation

Grubhub tie up sees Cartken robots deliver 50,000+ orders to students at the University of Arizona

Cartken reports that, through its partnership with Grubhub, more than 50,000 autonomous deliveries have been made via its robots on the University of Arizona’s campus during the ‘22 – ‘23 school year. Said robots first debuted on the University of Arizona’s campus in August 2022, just in time for the start of the school year. […]
2 min read
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  1. Channel: Delivery

Food Delivery Companies Face “Promiscuous” Customers

Fast Company has a piece about the major food delivery companies are their market shares – Door Dash has 65 percent of the market, Uber Eats has 25 percent, and Grubhub has 10 percent, including all their various subsidiaries. According to the story, “As you can see, DoorDash dominates the food delivery business in America. […]
2 min read
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  1. Channel: Delivery

Is Mom Cooking your Dinner or is the Neighbor

  Last week Joanna Fantozzi a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality posed a great question; Do you know where your food is being cooked? According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® most Americans simply don’t care who cooks dinner as long as it is not them.  Here […]
4 min read
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  1. Channel: Delivery

Food delivery companies sue NYC over new rules on minimum pay

DoorDash, Grubhub, and Uber Eats all filed lawsuits in an attempt to block the new pay requirements. After recently instating rules around minimum pay for food delivery workers, New York City now faces multiple lawsuits from those companies, which say they don’t want to be forced into a pay raise. DoorDash and Grubhub filed jointly, with Uber […]
< 1 min read
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  1. Channel: Delivery

DoorDash, Grubhub, Uber Eats sue NYC over minimum delivery pay hike

The wage rule requires delivery firms to pay workers $19.96 an hour by 2025, the latest development in regulatory battles between aggregators and the city. Grubhub, DoorDash and Uber are suing New York City over a rule that mandates $17.96 minimum hourly pay for delivery workers starting July 12, according to court documents viewed by Restaurant Dive. This wage […]
2 min read
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  1. Shopper & Customer

Inflation Is Driving Change in Consumers Path to Purchase

  At the intersection of price increases at the grocery store, restaurants, convenience stores, even most dollar store items are now higher than a dollar; that consumers are looking for meal convenience. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® are searching for convenient meal solutions at a price and are […]
3 min read
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  1. Channel: Delivery

DoorDash and UberEats pushing GrubHub out of Restaurant Delivery

Access chart in Dash. GrubHub is letting 400 employees go as its US market share declined to a low of 7.6% in May 2023, down from 20.7% in May 2018. The restaurant delivery service, which includes New York-centric Seamless, was one of the first movers in the US, gaining widespread popularity with office workers in […]
< 1 min read
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  1. Channel: Delivery

Grubhub Lays Off 400, 15% Of Workforce

The Wall Street Journal reports that food delivery company Grubhub is eliminating about 400 positions within the company, or about 15 percent of its workforce, as it “seeks to reduce costs to stay competitive.” “While our business has grown since our 2019 prepandemic levels, our operating and staff costs have increased at a higher rate,” […]
< 1 min read
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  1. Channel: Mass

Walmart Gets Into Pet Telehealth Market

CNBC reports that Walmart “has inked a deal with veterinary telehealth provider Pawp to offer Walmart+ subscribers access to the startup’s membership for a year.” According to the story, “Unlimited access to veterinary telehealth via video or text will be available to Walmart+ subscribers beginning Tuesday when Walmart is expected to announce the partnership publicly. Remote […]
2 min read
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  1. Shopper & Customer

One Brand Strategy For Revenue Growth

American Express weathered the pandemic with a three-legged stool strategy. American Express’ strategy was, and still is, to protect its customers, its people and its brand, according to an interview with CEO Stephen Squeri for the financial paper, Barron’s. American Express’ strategy is brand-business-leadership common sense. Unfortunately, there is less common sense in brand-business leadership […]
5 min read
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  1. Technology & Innovation

Starship Technologies robot delivery service goes live at The University of North Carolina at Charlotte

Starship Technologies’ robots have started on-demand food deliveries at The University of North Carolina at Charlotte. 30 of them are now delivering from Wendy’s, Bojangles and Shake Smart and will add more campus eateries throughout March, with 10 onboard by the end of the month. The school’s nearly 30,000 students and faculty can now use […]
< 1 min read
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  1. Channel: Delivery

Driver shortages and home cooking spell bad news for pizza chains

Domino’s and Papa John’s saw their sales tail off in the fourth quarter as consumers prepared more meals at home to stretch their food dollars in an inflationary environment. The pizza chains have also been limited by a shortage of delivery drivers, who have been siphoned off in many cases by third-party services like DoorDash […]
< 1 min read
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  1. Channel: Delivery

Chick-fil-A Opens Pop-Up Store For NYC Delivery Workers

Entrepreneur reports that fast feeder Chick-fil-A “has opened a break room pop-up on Manhattan’s Upper East Side to say thank you to the city’s nearly 65,000 delivery workers, who brave the elements in the winter months to serve NYC diners … From February 16 to April 13, workers who show proof of any completed food […]
< 1 min read
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  1. Technology & Innovation

An autonomous stores first in Latin America: Last week’s biggest retail technology plays at a glance

RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Featuring Carrefour Argentina, Shopify, Migros, Starship Technologies, Grubhub, John Lewis Partnership, Asos, Instacart, and HappyOrNot. Carrefour Argentina The first autonomous Carrefour Flash store has opened in Latin America. Tapping Go2Future miniGO technology and using cameras on the […]
7 min read
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  1. Shopper & Customer

Your Views:  The Last Word

Yesterday MNB took note of a really good piece from the Los Angeles Times about the impact – social, cultural, infrastructural – of the pandemic-fueled e-commerce boom, which “accelerated the land grab” for warehouse space in California’s Inland Empire. The area, the Times wrote, has become “ever more hardscaped into the staging point for trains […]
7 min read
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  1. Channel: Delivery

Kid who used dad’s phone to place $1K food order may appear in Grubhub spot

Keith Stonehouse’s six-year-old son, Mason, used his dad’s phone to place a string of food deliveries totaling $1,000 on the Grubhub app. Having learned about Mason’s unauthorized ordering, the delivery firm offered to give the Stonehouse family a $1000 gift card. Another option may be featuring Mason and his parents in an upcoming promotional campaign.
< 1 min read
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  1. Channel: Delivery

Food delivery ordering growth slows as consumers pinch pennies

Growth in the number of orders placed with DoorDash, Uber Eats and Grubhub slowed to about 5 percent, on average, in October and November vs. the previous year period, according to YipitData. That’s the slowest growth rate since the onset of the pandemic in 2020. DoorDash and Uber Eats alone are thought to control roughly […]
< 1 min read
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  1. Channel & Retailers

Worth Reading:  Ghost Kitchens, Phantom Business

Willamette Week has a long piece about the growth – and now, the apparent retreat – of the ghost kitchen business ion Portland, Oregon. Here’s how WW frames the story: “A few years ago, restaurants started sprouting up in Portland like toadstools, with names like Mr. Beast Burger, Sticky Wings and Man vs. Fries. They […]
2 min read
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  1. Technology & Innovation

Uber Eats Adds Robot-Powered Delivery in Florida

Uber Eats has partnered with robotics company Cartken to offer automated food delivery in Florida using self-driving robots. The offering will launch with select retailers in the Dadeland area of Miami-Dade County, with plans to expand to additional cities in 2023. Cartken’s AI-powered sidewalk delivery robots currently are used for neighborhood food and grocery delivery, […]
2 min read
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Hy-Vee launches RedMedia omnichannel retail media network

Hy-Vee launched the full-scale version of its retail media network, called Hy-Vee RedMedia, at the Groceryshop 2023 conference this week in Las Vegas. The West Des Moines, Iowa-based retailer described the platform as a disruptor in the retail media landscape that will connect brands directly with Hy-Vee’s customer base across multiple platforms, including both online […]
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  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Grocery - Natural
  5. Department: Food
  6. Acquisitions, Divestitures & Mergers
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Instacart stock languishes after IPO

Instacart saw its share price erode in the two days following its initial public offering, after it rose 12.7% in its first day of trading on the NASDAQ exchange. The stock settled down to just slightly over its IPO price of $30 per share on Wednesday, its first full day on the exchange, then ranged […]
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  1. Retailer Media

Retail Media Metrics

#30DaysofRetailMedia | Day 21: Retail Media Metrics Metrics help brand advertisers measure retail media effectiveness. Key performance indicators (KPIs) span the full marketing funnel, as consumers can enter anywhere. Brand advertisers: 🎯 Choose KPIs according to their objectives📊 Measure baseline results for meaningful comparisons🌟 Review their metrics for data insights to optimize their processes and […]
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  1. Holiday & Events
  2. Trends & External Forces
  3. Holiday & Events

The big chill: Holiday retail sales 2023 expected to slow

Experts predict slow growth in 2023 holiday sales as consumers tighten their belts in a tough economy, but e-commerce will remain a bright spot. Stores are filling with displays of holiday decorations and holiday-themed merchandise as retailers eagerly prepare for the annual shopping surge, but consumers may not be as excited. Forecasts for 2023 holiday […]
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