Articles on Grubhub.

  1. Channel: Delivery
CVS Pharmacy has partnered with Grubhub to make thousands of beauty, household, wellness and convenience items available for delivery from its 6,000+ stores in 48 states. The companies are kicking off the relationship with a collection of Daylight Saving Essentials designed to address the grogginess that often follows the time change, which will take place […]
  1. Channel: Delivery
CHICAGO — Grubhub said that it’s now offering thousands of wellness, beauty, household and other convenience items from CVS Pharmacy on its Grubhub Marketplace. More than 6,000 CVS locations are available on Grubhub across 48 states. With daylight saving time around the corner on March 10, Grubhub surveyed consumers to better understand the implications of the time […]
  1. Department: Food
  Regular readers of this blog know that legacy grocery stores have lost market share to non-traditional formats including restaurants, convenience stores, dollar stores and fresh food delivery services that provide grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   One bright spot […]
  1. Department & Category
  Driving top-line sales and bottom-line profits is important for anyone in business today.  However, with competition increasing and electric vehicles garnering share of market convenience stores must now focus more on foodservice as a way to increase customer frequency than gasoline. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® “Grocerant […]
  1. Channel: Delivery
  All food retailers know what their current customers bought from them in 2023.  However, have you wondered just what your customers were buying from your competitors when they were not buying from you?  Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® suggest that you read what recent Grubhub report found consumers were […]
  1. Department: HBC
Lots or response to yesterday’s FaceTime, in which I went to McDonald’s to road test the supposedly new-and-improved burgers that have been seven years in the making. MNB reader Barbara Watters wrote: Love the morning FaceTimes.  Your McDonald’s segment had me remembering my recent Big Mac a few weeks ago.  Blah and bleg.  The flavor […]
  1. Media & Marketing
Just Eat is launching an AI chatbot. Consumers who opt-in will be able to use the assistant to build and customise their orders through text and voice ordering. The company says it will continue to develop this experience and plans to roll-out features that help people discover new partners, as well as offering personalised […]
  1. Channel: Delivery
Gig workers for delivery apps like Uber Eats, Instacart, DoorDash, and Grubhub report sudden and unexplained deactivations from their accounts, often for minor issues or problems beyond their control. Appeals for reactivation typically involve binding arbitration or email appeals, according to the platforms’ terms and conditions. Some workers are advocating for legislation to protect drivers…
  1. Channel: Delivery
  The U.S. Navy wants it sailors, sailor’s families, employees to be happy and adding relevance to their lives makes them happy. Steven Johnson who once work the with the Naval Personal Command to refresh and renew relevance to the ‘club’ system thinks is first step is a great step for Naval Personal and their […]
  1. Channel: Delivery
    [[“value”:” Grubhub has managed to fend off a bid from Kroger to stop the use of a fork-and-knife logo, reports Reuters. Kroger’s meal-kit service Home Chef was not able to convince a U.S. appeals court to block Grubhub’s use of the logo, which it says is too similar to its own branding. The […]
  1. Channel: Delivery
​ Dive Brief Students at the Loyola University Maryland store will scan a QR code in the food delivery app to enter the frictionless shop and pay for items. Published Sept. 6, 2023 Mobile phone featuring Just Walk Out technology. Autonomous c-stores continue to spread on campuses, as frictionless checkout tech allows students to grab something […]
  1. Trends & External Forces
As location-spoofing, multi-accounts, fake listings, and promo abuse incidents continue to rise across all industries, utilizing fraud prevention solutions to protect companies and their customers against account takeover (ATO) and fraud has evolved from an optional safeguard to a critical necessity. The 2023 Merchant Risk Council’s Global Ecommerce Payments and Fraud Report showed that 43 […]
  1. Technology & Innovation
Cartken reports that, through its partnership with Grubhub, more than 50,000 autonomous deliveries have been made via its robots on the University of Arizona’s campus during the ‘22 – ‘23 school year. Said robots first debuted on the University of Arizona’s campus in August 2022, just in time for the start of the school year. […]
  1. Channel: Delivery
Fast Company has a piece about the major food delivery companies are their market shares – Door Dash has 65 percent of the market, Uber Eats has 25 percent, and Grubhub has 10 percent, including all their various subsidiaries. According to the story, “As you can see, DoorDash dominates the food delivery business in America. […]
  1. Channel: Delivery
  Last week Joanna Fantozzi a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality posed a great question; Do you know where your food is being cooked? According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® most Americans simply don’t care who cooks dinner as long as it is not them.  Here […]
  1. Channel: Delivery
DoorDash, Grubhub, and Uber Eats all filed lawsuits in an attempt to block the new pay requirements. After recently instating rules around minimum pay for food delivery workers, New York City now faces multiple lawsuits from those companies, which say they don’t want to be forced into a pay raise. DoorDash and Grubhub filed jointly, with Uber […]
  1. Channel: Delivery
The wage rule requires delivery firms to pay workers $19.96 an hour by 2025, the latest development in regulatory battles between aggregators and the city. Grubhub, DoorDash and Uber are suing New York City over a rule that mandates $17.96 minimum hourly pay for delivery workers starting July 12, according to court documents viewed by Restaurant Dive. This wage […]
  1. Shopper & Customer
  At the intersection of price increases at the grocery store, restaurants, convenience stores, even most dollar store items are now higher than a dollar; that consumers are looking for meal convenience. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® are searching for convenient meal solutions at a price and are […]
  1. Channel: Delivery
Access chart in Dash. GrubHub is letting 400 employees go as its US market share declined to a low of 7.6% in May 2023, down from 20.7% in May 2018. The restaurant delivery service, which includes New York-centric Seamless, was one of the first movers in the US, gaining widespread popularity with office workers in […]
  1. Channel: Delivery
The Wall Street Journal reports that food delivery company Grubhub is eliminating about 400 positions within the company, or about 15 percent of its workforce, as it “seeks to reduce costs to stay competitive.” “While our business has grown since our 2019 prepandemic levels, our operating and staff costs have increased at a higher rate,” […]
  1. Channel: Mass
CNBC reports that Walmart “has inked a deal with veterinary telehealth provider Pawp to offer Walmart+ subscribers access to the startup’s membership for a year.” According to the story, “Unlimited access to veterinary telehealth via video or text will be available to Walmart+ subscribers beginning Tuesday when Walmart is expected to announce the partnership publicly. Remote […]
  1. Shopper & Customer
American Express weathered the pandemic with a three-legged stool strategy. American Express’ strategy was, and still is, to protect its customers, its people and its brand, according to an interview with CEO Stephen Squeri for the financial paper, Barron’s. American Express’ strategy is brand-business-leadership common sense. Unfortunately, there is less common sense in brand-business leadership […]
  1. Technology & Innovation
Starship Technologies’ robots have started on-demand food deliveries at The University of North Carolina at Charlotte. 30 of them are now delivering from Wendy’s, Bojangles and Shake Smart and will add more campus eateries throughout March, with 10 onboard by the end of the month. The school’s nearly 30,000 students and faculty can now use […]
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Testing for Ships in Product Packaging compatibility often involves “a series of drops and vibrations,” a packaging innovation team leader said. Sellers can expect fee discounts for program participation. Amazon is pulling back the curtain on how it’s teeing up more packages to arrive on doorsteps without Amazon logos. Last week, the Ships in Product Packaging program expanded by […]
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84.51° is out with a new report that “examines who omnichannel shoppers are, where they shop, and some of the reasons why they choose to shop in-store and online.” Some key findings: •  “This shopper is likely to be Millennial or Gen Z, is engaged with natural and organic, is more likely to have children, […]
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Walmart this morning released its final results for Q4 and the just completed fiscal year, saying that Q4 revenue was $173.4 billion, up 5.7 percent from the same period a year ago.  Q4 operating income was up 13 percent to $7.3 billion. US same store sales for the quarter were up four percent. Global e-commerce […]