Postmates 

  1. Trends & External Forces
As location-spoofing, multi-accounts, fake listings, and promo abuse incidents continue to rise across all industries, utilizing fraud prevention solutions to protect companies and their customers against account takeover (ATO) and fraud has evolved from an optional safeguard to a critical necessity. The 2023 Merchant Risk Council’s Global Ecommerce Payments and Fraud Report showed that 43 […]
  1. Technology & Innovation
RTIH rounds up five retail systems ventures who have recently secured significant investments in their businesses, including Kavida.ai, Serve Robotics, and Clean Food Group. 1. Kavida.ai London-based supply chain startup, Kavida.ai, has secured a £900k investment to enhance its platform with artificial intelligence tool ChatGPT. The company, which was founded in 2020, works with manufacturers and […]
  1. Technology & Innovation
Autonomous sidewalk delivery robot startup, Serve Robotics, which was spun out of Uber’s acquisition of Postmates, has gone public via a reverse merger with Patricia Acquisition Corp, and also raising $30 million in a round led by existing investors Uber, Nvidia, and Wavemaker Partners. This brings the company’s total funds secured to over $56 million. […]
  1. Channel: Delivery
Shares of Domino’s Pizza surged 10% following the announcement that customers will soon be able to use Uber Eats and Postmates apps to order from the chain. Domino’s has signed a “global agreement” with Uber, making Uber Eats its exclusive third-party platform in the U.S. until at least 2024. The partnership aims to boost Domino’s…
  1. Channel: Delivery
Access chart in Dash. GrubHub is letting 400 employees go as its US market share declined to a low of 7.6% in May 2023, down from 20.7% in May 2018. The restaurant delivery service, which includes New York-centric Seamless, was one of the first movers in the US, gaining widespread popularity with office workers in […]
  1. Channel: Delivery
Entrepreneur reports that fast feeder Chick-fil-A “has opened a break room pop-up on Manhattan’s Upper East Side to say thank you to the city’s nearly 65,000 delivery workers, who brave the elements in the winter months to serve NYC diners … From February 16 to April 13, workers who show proof of any completed food […]
  1. Data & Insights
Customer centricity has quickly become the name of the game for e-commerce companies as they look for ways to find competitive advantages in a crowded marketplace. From AI customer service bots to interactive product tours, businesses are meeting customer needs in increasingly sophisticated ways. But the real key to success lies in successful supply chain […]
  1. Channel: Ecommerce & Digital
ChaseDesign just finished our annual study of 1,000 shoppers to see what the latest insights are around online grocery shopping, specifically focused on which delivery methods are winning out pre, during and now post-COVID times. For starters, we do see a trend that online grocery shopping has become an important part of a shopper’s repertoire. […]
  1. Shopper & Customer
For many retailers, the customer experience is about much more than customer satisfaction scores. More than anything, today’s customers want a personalized, quick and easy shopping experience, a frictionless experience. These expectations are heavily shaped by online retail experiences, challenging brick-and-mortar retailers to transform their physical stores into engaging, personalized experience centers powered by real-time intelligence. Whereas e-commerce sites […]
  1. Media & Marketing
Jonathan Martinez Contributor Share on Twitter Jonathan Martinez is a former YouTuber, UC Berkeley alum and growth marketing nerd who’s helped scale Uber, Postmates, Chime and various startups. More posts by this contributor When and how to hire your startup’s first growth marketer Tackling touchpoints on your customer’s path to purchase Imagine being able to […]
Note: Requires ChatGPT Plus
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Editor’s Choice

  1. Media & Marketing
  2. Channel: Restaurants
  3. Department & Category
  4. Department: Consumer Durables
  5. Department: Food
  6. Department: Nonfood
  7. ESG
  8. Media & Marketing
  9. Data & Insights
  10. Shopper & Customer
  11. Technology & Innovation
  12. Trends & External Forces
  13. Merchandising
  Don’t want to cook, don’t want to do dishes, well according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® your kids don’t want you hear you complain about cooking dinner either. Chuck E. Cheese has a new program for that has a great chance to make the entire family happy according […]
  1. Channel: Mass
  2. Corporate Finance
  3. Media & Marketing
  4. Agencies & Vendors
  5. Data & Insights
  6. Trends & External Forces
Target reported Q4 and 2023 financial results at its annual investor day on March 5, 2024. Quarterly comp performance improved sequentially from Q2 to Q4, but 2023 ended with comps down -3.7%. Profitability outperformed expectations as the company realized $2B of operating income growth in 2023 and reported notable gross margin improvements. The stock was […]
  1. Trends & External Forces
  2. CPG: Food
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery
  5. Channel: Mass
  6. Department & Category
  7. Department: Beverage
  8. Department: Food
  9. Department: HBC
  10. Acquisitions, Divestitures & Mergers
  11. Corporate Strategy
  12. Corporate Finance
  13. ESG
  14. Partnerships & Alt Profit
  15. Media & Marketing
  16. Data & Insights
  17. Shopper & Customer
  18. Technology & Innovation
  19. Trends & External Forces
  20. Retail Operations
  21. Associates & Employees
  22. Operations & Supply Chain
  23. Owned Brands (Private Label)
  24. Stores & Formats
Comments from Chairman and CEO Rodney McMullen. "Kroger achieved strong 2023 results, in line with our long-term growth model and built upon three consecutive years of historic growth.

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