General articles on the competitive situation and competitive forces in retail.

  1. Technology & Innovation
Incredible digital user experiences sit at the heart of a successful retail brand. Subpar shopping experiences won’t be tolerated by today’s digitally savvy consumers: 69% of online shopping carts are abandoned, and whilst the reasons for abandonment are wide and varied, many relate back to poor user experience. Brands can’t afford to ignore any factors […]
  1. Technology & Innovation
Ecommerce platforms have flourished massively over the past few years, making it easier for people to sell and shop virtually. Amidst the fierce competition in e-commerce markets, many brands use videos to spearhead their marketing strategy. A video is an all-in-one channel that can cover and pinpoint all the vital points of a brand or […]
  1. Data & Insights
As a retailer, you likely already have a wealth of customer data. This data can include customer contact information, purchase history, and demographic information. By understanding this data, you can gain insights into your customer’s needs and preferences, which can, in turn, help you to improve the shopping experience and boost sales.  In addition, analyzing […]
  1. Retail Operations
The CPG Guys, PVSB and Sri are joined in this episode by Surabhi Pokhriyal Chief Digitl Growth Officer of Church & Dwight, a world leader in household and personal care products. Their global brands include ARM &HAMMER®, Batiste™, OxiClean™, Trojan™, XTRA™, Nair™, First Response™, Spinbrush™, Orajel™, vitafusion™,Li’l Critters™, Water Pik®, FLAWLESS®, Zicam® and TheraBreath®. Follow […]
  1. Media & Marketing
We asked a variety of comms pros what they thought 2023 would look like in terms of social media and traditional media. This is what they said. The story of the media in 2022 was, unfortunately, much as it has been for the last decade or more. Layoffs, attrition and the collapse of both new […]
  1. Channel: Home Improvement
The other day we took note of an Associated Press report that “a coalition of consumer groups is asking grocery chains to rethink their digital-only coupons, saying the deals discriminate against people who don’t have smartphones or reliable internet access.” The argument, as advanced by Edgar Dworsky, a consumer advocate and former assistant attorney general […]
  1. Shopper & Customer
A couple of years ago, retail store shelves were mostly empty. Today, as manufacturers, we face a much different problem: shelf space for household consumables is shrinking. To make their brick-and-mortar locations more appealing, retail outlets continue to expand the footprint of prepared foods, fresh offerings, and other ancillary offerings designed to deliver convenience, value […]
  1. Corporate Strategy
As a professor of business and management consultant I find myself in a variety of organizations. One of the questions I often ask both senior managers and line personnel is how their organization makes money. Another way to ask the question is to ask for a description of the firm’s business model. In many organizations […]
  1. Channel: Grocery
The New York Times reports that “Penguin Random House’s deal to buy Simon & Schuster, a rival publisher, is close to collapsing after Simon & Schuster’s parent company decided to allow the purchase agreement to expire, according to a person familiar with the decision who spoke anonymously to discuss confidential deliberations. The deal was already […]
  1. Technology & Innovation
It’s no secret that introducing a new product to the market can be extremely difficult. Coming up with the product idea feels like the first big hurdle, but the true challenge comes from a different step—doing your homework. It’s important that you gain a deep understanding of your customer base. Who are they? Are they […]
  1. Channel: Delivery
Deliveries from more than 2,000 Rite Aid stores in 16 states will be powered by the Grubhub Marketplace, making thousands of the retailer’s OTC, wellness products and snacks more accessible to consumers. Rite Aid items are now available on the Grubhub+ membership program, which offers no-fee deliveries on orders of $12 or more. Additionally, National […]
  1. Technology & Innovation
The majority of those planning to watch the football World Cup will do so at home, says new research. More than three-quarters of fans (79%) are expecting to watch the tournament at home, with the remainder going to the pub or friends’ homes, according to Vypr, the product development and research company. The competition provides […]
  1. Shopper & Customer
Who doesn’t like a good money-saving deal? It’s human nature to want to save money. “Free shipping! $10 Off! Gift with order! Save 20%! Buy one get one free!” These are all common offers that motivate customers to purchase. We all know that promotional offers increase the rate of response. How do you keep from […]
  1. Holiday & Events
As we near the first festive shopping season in two years that doesn’t have the looming threat of Covid-19 restrictions, customers are looking to enjoy an optimum in-store shopping experience. This Christmas, retailers must prioritise the customer experience to win footfall over fierce online shopping competition and retail leaders play a key role in this. […]
  1. Technology & Innovation
Image recognition technology, which is in use in many different fields, is one of the most popular developments that has been on the agenda of the retail industry for the last few years. Advances in artificial intelligence also allow the potential of image recognition technology to be unleashed. There are visual artificial intelligence services in […]
  1. Corporate Finance
Building a business up takes so much more than just capital. It requires you to put in effort, time, and hard work. There are eight important considerations.
  1. Data & Insights
The insurance industry is undergoing a big transformation. From implementing artificial intelligence to better-determining risk profiles to digitizing the customer experience via mobile, a once predictable industry is no longer. One CTO is riding this new wave of transformation by focusing on agent efficiency through a differentiated experience – and is seeing noticeable results.  CTO […]
  1. Trends & External Forces
With the B2B market predicted to hit $18.57 trillion in revenue by 2026, investing in a B2B channel is the largest opportunity for retailers to drive revenue and get ahead of the competition. Retailers seeking to capitalize on the B2B opportunity must cater to business buyers’ purchasing needs. Download TreviPay’s new whitepaper to learn how […]
  1. Media & Marketing
Which is better for the brand? Asking users to pay for individual services? Or asking users to buy a bundle of services? There is a lot behavioral psychology involved in this choice that affects brand perceptions. There are inherent risks whichever approach a brand employs. Research shows that individual fees feel more personalized as a […]
  1. Shopper & Customer
As the ‘golden quarter’ once again rolls around – the third since the pandemic began – retailers have learnt from experience to expect a direct challenge to business.  In 2020, lockdown-fuelled online shopping surges led to mass stockouts; 2021 brought global supply chain issues and delays; and this year, among skyrocketing inflation and the cost-of-living […]
  1. Merchandising
Retail and other small businesses face a lot of competition, particularly online. It can be challenging to stand out and start growing. But taking care of a few things consistently can produce excellent results in the long run. Here are four things that are essential for small businesses to grow: Build A User-Friendly Website All […]
  1. Channel: Ecommerce & Digital
The Wall Street Journal reports that Amazon CEO Andy Jassy has launched a “cost-cutting review of the tech giant and paring back on businesses at the company that haven’t been profitable.” According to the story, “The review reflects Mr. Jassy’s intense interest in reducing expenses and focus on profits in recent months, some of the […]
  1. Technology & Innovation
be Retail Social, HyperFinity, Personify XP, and Ocula Technologies are among the nominees in the Startup of the Year (UK) category at the 2022 RTIH Innovation Awards. This award will recognise the UK-based startup with the most innovative technology offering and the company which is best placed to succeed in the long-term (management, funding, the […]
  1. Trends & External Forces
Bloomberg reports that “the US Federal Trade Commission plans to make wider use of its 1914 founding statute to police anticompetitive behavior by companies in the internet age,” issuing a new policy statement signaling its intention to prevent “unfair methods of competition. “FTC Chair Lina Khan said the policy, which re-affirms Section 5 of the […]
  1. Retail Operations
The CPG Guys, Sri & PVSB, are joined in this episode by Diana Haussling, VP & General Manager of Consumer Experience & Growth at Colgate-Palmolive Company.  Follow  Diana Haussling on LinkedIn at: Colgate brand products at http://shop.colgate.comFind Co by Colgate brand products at Hello brand products at Tom’s of Maine brand products […]
  1. Trends & External Forces
Wholesaler Parfetts is predicting record sales of beers, wines and spirits through the football World Cup as fans watch games at home. The employee-owned wholesaler has launched a promotion, styled as a “trade show”, to help retailers maximise margins during the competition, which runs from 20 November to 18 December. The promotion will see offers […]
  1. Operations & Supply Chain
Learn how to differentiate yourself from the competition through optimal inventory. Get your exclusive retail inventory report now and arm yourself with expert insights from 20 retail industry leaders, the seven latest inventory risks and challenges, and the nine tactics to overcome those challenges.

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  1. Shopper & Customer
  2. Department: Consumer Durables
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By John Spiropoulos Media is filled with evolutionary step-change transitions which permanently alter the marketplace. Each evolutionary event, seen in terms of advertiser outlays – the media mix – is driven by incremental change during economic uncertainty. This is particularly true – and trackable – in modern times. Some of these events were covered in […]
  1. Media & Marketing
  2. Department: Consumer Durables
  3. Department: HBC
  4. Department: Nonfood
  5. Corporate Finance
  6. Partnerships & Alt Profit
  7. Media & Marketing
  8. Agencies & Vendors
  9. Data & Insights
  10. Technology & Innovation
  11. Holiday & Events
SMI Core data captures the actual spend data from the SMI Pool partners of major holding companies and large independent agencies, representing up to 95% of all US national brand ad spending, to provide a complete monthly view of the SMI Pool market size, investment share and category performance. Core Data delivers detailed ad intelligence across all media […]
  1. Trends & External Forces
  2. Channel: Grocery
  3. Department: HBC
  4. ESG
  5. Media & Marketing
  6. Trends & External Forces
  7. Associates & Employees
  8. Merchandising
CINCINNATI — The Kroger Health Center for Advanced Community Care, a joint project of Kroger Health and the University of Cincinnati James L. Winkle College of Pharmacy, recently celebrated its one-year anniversary. The Center employs pharmacists, technicians, nurse practitioners, and dietitians to provide an interprofessional model of care. It also provides practical experiences for students […]
  1. Channel: Dollar/Value
  2. Corporate Strategy
  3. Corporate Finance
  4. Corporate Purpose
  5. ESG
  6. Media & Marketing
  7. Shopper & Customer
  8. Associates & Employees
  9. Merchandising
  10. Operations & Supply Chain
  11. Stores & Formats
CHESAPEAKE, Va.— Dollar Tree executives said the retailer’s new pricing strategy lifted operating income nearly 23% to $381 million in the third quarter ended October 29. Top-line sales rose 8.1% to $6.94 billion. Comparable-store sales at its Dollar Tree stores increased 8.6% from a year earlier, while comps at its Family Dollar stores were up […]