Competition

General articles on the competitive situation and competitive forces in retail.

  1. Trends & External Forces

Merchants group criticizes proposed ‘swipe’ fee settlement

WASHINGTON – A proposed agreement that would reduce “swipe” fees that retailers pay each time a shopper pays with a Visa or Mastercard is “a bad deal for merchants,” according to the Merchants Payments Coalition (MPC), a lobbying group advocating for a more competitive and transparent card system. The coalition is expressing its disappointment with […]
2 min read
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  1. Data & Insights

The Power of Storytelling to Increase Retail Market Share

In the world of retail, storytelling emerges not just as a method of engagement but as a potent strategy to captivate buyers and significantly influence their purchasing decisions. The essence of storytelling transcends mere facts, harnessing a narrative-driven approach to forge a deeper connection with the audience and their strategy. When brands adeptly intertwine storytelling […]
2 min read
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  1. Retail Ecosystem

Key Takeaways From Shoptalk Spring 2024

Shoptalk always brings the best and brightest minds of the industry together for four days packed with insights, networking opportunities, trend predictions and so much more. This year, the spring event in Las Vegas was no exception. But like many other major industry events, Shoptalk can feel like you’re sprinting a marathon — there’s so […]
3 min read
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  1. Department: Consumer Durables

Nike Pivots, Embraces Wholesale Once Again

Amid faltering demand for shoes and clothing as well as slipping digital sales, Nike Inc. said last week that it will bank a lot more on the thing it has spent the past several years turning away from: other retailers. Executives discussed those plans on Nike’s earnings call, during which it announced that while fiscal […]
< 1 min read
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  1. Channel: Marketplace

The online gloves are off: BigCommerce CEO Brent Bellm slams “baseless” Shopify total cost of ownership claims

Brent Bellm, Chief Executive Officer at BigCommerce, has taken to social media to hit out at e-commerce rival Shopify. Last week, the latter flagged up a study claiming that it has the best total cost of ownership in commerce. “We are better value because where our competitors put their complexity onto the backs of their […]
3 min read
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  1. Shopper & Customer

9 Tips for Exhibitors at Trade Shows

Are you planning to exhibit at a trade show in 2024? If so, there are a few things you can do to make sure you have a successful experience. After 30+ years attending and/or exhibiting at trade shows in the US, here are our top 9 tips for exhibitors to have a great trade show. […]
5 min read
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  1. Media & Marketing

Why Does Food Outlet Brand Marketing Messaging Matter

  At the intersection of new customer acquisition, emerging food trends, and consumer migration brand messaging plays an increasingly important role according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   Johnson stated, Brand marketing messaging is crucial for several reasons. It acts as the voice of your brand, shaping how customers […]
5 min read
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  1. Media & Marketing

Harnessing QR codes on social networks

In today’s digital age, where social media platforms like TikTok and Facebook reign supreme, businesses are constantly seeking innovative ways to stand out and connect with their target audience. One such method gaining traction is the strategic utilisation of QR codes within these social networks. By integrating TikTok QR code into marketing strategies, businesses can […]
4 min read
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  1. Channel: Grocery

Kroger, Albertsons Fire Back At FTC

Kroger and Albertsons have argued in separate legal filings that the federal Trade Commission (FTC) is misguided and flat-out wrong in opposing their $24.6 billion merger. Both retailers contend that the FTC, in suggesting that the deal would give the combined companies an unfair competitive advantage, ignores the fact that they would also be competing […]
2 min read
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  1. Data & Insights

Utilizing the External Data Boom for Digital Shelf Optimization

Publications about marketing often invoke the comparison of a digital shelf with a physical one. After all, a digital shelf displays your products for the customer to browse, just like a shelf in a brick-and-mortar store would. This comparison, however, has its limits. While customers come to browse the physical shelf, your digital shelf goes […]
5 min read
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  1. Shopper & Customer

Retail’s Great Balancing Act and Why Crowdsourcing is Key

Consumers want convenience, personalization and value — it’s what pushed the U.S. retail market to a record $5.13 trillion in 2023. As inflation subsides, what shoppers want and how they spend will keep playing a big role in how the market evolves. Retailers need to keep pace with a more connected, savvy and discerning customer […]
3 min read
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  1. Channel: Delivery

Long-Term Theme: Instacart Deep Dive

Alternative data can help investors increase conviction around unit economics, competition, and strategic initiatives for their long term holdings. Our Instacart (CART) research is a perfect example of differentiated granularity into fees, competition and SNAP benefit usage on the platform. Average Discount as % of AOV (pre-discount) Average Fees as % of AOV (pre-discount) Our […]
2 min read
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  1. Channel: Grocery

Your Views:  Perception Shift

I talked this week about how Jon Jenkins of AWS made the point during the NGA technology Summit that retailers should not compare smart carts to more traditional carts in terms of cost;  instead, he suggested, they should be thought of a self-checkout systems being used throughout the store, taking pressure off the front end. […]
2 min read
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  1. Trends & External Forces

How to Ensure Your E-Commerce Site is Compliant With Emerging Privacy Laws

Navigating the data privacy landscape these days can be daunting, particularly with the continual emergence of new state and federal regulations. We now have 13 state laws signed, and many others to come online in the next year, not to mention sector-specific laws. These have led to hundreds of lawsuits and enforcement actions. Given that […]
3 min read
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  1. Channel: Mass

Walmart Provides Managers With Compassion Lessons

The New York Times this morning has a story about Walmart’s Manager Academy, to which it flies store managers from all over the country with the goal of teaching them that “Walmart’s success is possible only if the store managers take care of their workers and the customers and community where they operate.” Context from […]
2 min read
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  1. Corporate Finance

The Body Shop Ceases its US Operations

The Body Shop has ceased its U.S. operations and is closing dozens of locations in Canada amid deepening financial struggles for the British beauty and cosmetics chain. The Body Shop’s U.S. arm ceased operations on March 1, according to a company announcement from earlier this month. And the brand’s Canadian subsidiary commenced liquidation of 33 […]
< 1 min read
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  1. Channel: Ecommerce & Digital

Using In-Depth Retail Media Analytics To Refine DSP Performance DSI

“A big trap that a lot of brands fall into is, they may have some growth goals … but they’re overly focused on bottom-of-funnel metrics like ROAS [return on investment]. And that is just going to kill any innovation that you might have.” — Kiri Masters, Head of Retail Marketplace Strategy, Acadia Measuring Amazon Deliver Service […]
9 min read
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  1. Trends & External Forces

Biden vows to cut costs of Rx drugs

WASHINGTON — President Biden urged Congress to focus on cost-saving ideas for pharmaceuticals in his State of the Union address Thursday night, including capping out-of-pocket prescription drug costs for all Americans and allowing the federal government to negotiate the prices of widely used medications. The two proposals expand on actions taken in the 2022 Inflation […]
3 min read
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  1. Trends & External Forces

Kroger Reports Fourth Quarter and Full-Year 2023 Results, Announces Guidance for 2024

Comments from Chairman and CEO Rodney McMullen. "Kroger achieved strong 2023 results, in line with our long-term growth model and built upon three consecutive years of historic growth.
9 min read
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  1. Data & Insights

dunnhumby and Placer.ai strike partnership enabling retailers to unlock unique door-to-purchase customer journey insights

By combining in-store and out-of-store customer journey insights, the partnership delivers retailers and CPGs with actionable strategies in today’s highly competitive environment.
3 min read
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  1. Retailer Media

Step Into the Future of Retail Media: Key Tenets to Scaling a Creative Workflow

Want to build your own retail media empire? Or at least figure out a way to manage your advertisers seamlessly to keep your stress low and your ability to scale high? Retail media is growing fast. To make the most of that momentum, your advertisers have specific, evolving expectations about what working with you will […]
3 min read
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  1. Trends & External Forces

Britvic retailer competition to win £1k towards energy bills

Britvic is offering five retailers the chance to win £1,000 each towards their energy bills this year, alongside a bespoke planogram for their store to help power-up their soft drink sales. ACS research shows us that 85% of the retailers surveyed had experienced an increase… This story continues at Britvic retailer competition to win £1k […]
< 1 min read
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  1. Trends & External Forces

Regulators Put $8 Cap On Credit Card Late Fees

The Washington Post reports that the federal Consumer Financial Protection Bureau (CFPB) announced that “it would sharply limit the fees that credit card companies can charge customers who fall behind on their bills, aiming to cap the penalties at $8 in a move that is expected to draw fierce resistance from financial giants … Under […]
2 min read
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  1. ESG
  2. Data & Insights
  3. Operations & Supply Chain

Retailers Gain Control of Their Sustainability Goals as the ESG Storm Clouds Start to Gather Over Operations

Using event-driven architecture (EDA), retailers must link essential data at speed and scale throughout their ecosystems near and far to come to grips with now essential environmental, social and governance (ESG) reporting in three key areas. 1. Dead Heading — Optimizing Transportation/Emissions on Every Journey When it comes to transportation within the retail sector, any […]
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  1. Technology & Innovation
  2. Channel: Dollar/Value
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery
  5. Department: Food
  6. Corporate Strategy
  7. Media & Marketing
  8. Shopper & Customer
  9. Technology & Innovation
  10. Trends & External Forces
  11. Retail Operations
  12. Merchandising
  13. Stores & Formats

Why Amazon’s Just Walk Out initiative failed – and why it’s not the end of checkout free technology

It recently emerged that Amazon’s Just Walk Out offering is being dropped from Amazon Fresh stores. However, it’s not checkout-free tech that’s failing, it’s the fact that Amazon’s checkout free solution doesn’t work, especially in grocery retailers, argues Will Glaser, Founder and CEO at Grabango. In the dynamic grocery retail landscape, a transformative wave is […]
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