Costco

Articles on Costco.

  1. Technology & Innovation

Your Views:  Even A Blind Man Knows

Got the following email regarding my conversation with ReposiTrak’s Randy Fields and Dr. Benjamin Miller, executive vice president of regulatory and scientific affairs of The Acheson Group (TAG): Thank you for presenting the discussion about the FDA’s new traceability requirements.  People in our industry are simply not aware of the impending, major disruption in logistics […]
8 min read
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  1. Data & Insights

U.S. Brands: Consumer Category Trends

This article provides insight into recent consumer category trends based on sell-through data in August and September 2023, highlighting those that have sustained growth and others that are decelerating. Accelerations Non-discretionary categories such as food and pet supplies have seen a notable increase in wallet share gains. This can be attributed to changes in consumer […]
2 min read
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  1. Channel: Grocery

Study:  Retail Personalization Winners (& Why)

dunnhumby has released a special edition of the dunnhumby Retailer Preference Index (RPI), this one “designed to determine which retailers in the $1 trillion U.S. grocery market personalize the shopping experience best for their customers.” The winner is:  Amazon. H-E-B and Kroger came in second and third. According to the report, “These three retailers are […]
3 min read
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  1. Department: Beverage

The SN News Quiz: Frozen isn’t going anywhere

    [[“value”:” Here are the results of this week’s SN News Quiz! 1. How much money did Walmart just say it planned to invest into its 1400 existing stores? $3 billion $6 billion $9 billion (woohoo) 2. Which grocery is launching an “exclusive” wine club? The Fresh Market Gelson’s (good job) Harris […]
< 1 min read
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  1. Shopper & Customer

The Ripple Effect of Cultural Events on Consumer Behavior

In the ever-evolving world of consumer behavior, economic challenges and cultural moments profoundly impact purchasing trends. These trends provide valuable insights into how consumers respond to various factors, shaping the strategies of companies seeking to meet their evolving needs. Three significant trends, namely, the digital transformation of back-to-school shopping, the evolution of Amazon.com’s Prime Day, […]
3 min read
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  1. Channel: Mass

SN Top: Sobeys, Walmart, Walgreens top the week's headlines

    [[“value”:” In this week’s recap of the Top 10 most popular Supermarket News articles, the top story was Sobeys vegetable supplier calls it quits. A supplier of some vegetables to Sobeys stores has sold its operations, reports Canada news outlet Saltwire. Sawler Gardens’ sale with a local farmer located about a mile from its land located on […]
< 1 min read
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  1. Trends & External Forces

Costco CEO Craig Jelinek to resign

    [[“value”:” Costco CEO Craig Jelinek, who led the warehouse retailer through the COVID-19 pandemic, will be stepping down at the end of the year. Jelinek was first named CEO back in 2012 and will continue to serve in an advisory role through April 2024. Stepping in to replace him on Jan. 1 will […]
< 1 min read
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  1. Technology & Innovation

Worth Reading:  “Self-Checkout Is a Failed Experiment”

The Atlantic has a piece suggesting that “all is not rosy in the world of self-checkout, and some companies seem to realize it. Walmart has removed the kiosks entirely from a handful of stores, and is redesigning others to involve more employee help. Costco is stationing more staffers in its self-checkout areas. ShopRite is adding […]
2 min read
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  1. Corporate Strategy

Craig Jelinek to step down as Costco CEO

ISSAQUAH, Wash. — Costco Wholesale Corp. chief executive officer Craig Jelinek intends to step down from that role, effective January 1, 2024. Ron Vachris The Board of Directors has elected Ron Vachris, who has served as president and chief operating officer since February 2022, to succeed Jelinek as CEO, while continuing to serve as president. […]
2 min read
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  1. Media & Marketing

Allocating Retail Space To Improve Security, Increase Spending

In the vibrant corridors of retail environments, where consumer activity perpetually buzzes, the strategic allocation of retail space emerges not merely as a tactic but as an essential strategy, intertwining security and spending patterns.  The meticulous planning and execution of retail space management extend beyond the mere placement of products, embedding within its scope the […]
4 min read
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  1. Channel: Drug

Your Views:  Performance Issues

This reaction to our story about Rite Aid’s bankruptcy: Sad story about Rite-Aid.  Living in a town that has all three (RA, CVS, & Walgreens), I foresee the only thing keeping the Rite-Aid open is the fact that it is in a neighborhood area and likely gets decent local foot traffic.  I cannot imagine that’s […]
4 min read
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  1. Trends & External Forces

Costco accused of sharing customer health info with Meta in lawsuit

    [[“value”:” A recent lawsuit filed against Costco alleges that the wholesale retailer inappropriately shared customer health information with Facebook’s parent company, Meta, according to reporting from SFGATE. The lawsuit, which was filed with the Washington Western District Court on Friday, alleges that Costco used Meta Pixel, a third-party tracking database, on its website […]
< 1 min read
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  1. Trends & External Forces

Your Views:  Filling A Void

On the subject of how Starbucks and its former CEO, Howard Schultz, handled unionization movements within the company, MNB reader Rich Heiland wrote: Back when I was in my first general manager’s job at a newspaper in 1978 I went to a day-long seminar on how to keep unions out of your business. That may […]
5 min read
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  1. Channel: Ecommerce & Digital

Is Amazon Really Good For Consumers?

The Boston Globe has a piece in which it asks the question, does it necessary follow that if you can buy a 55-inch television on Amazon  for $249, that Amazon is necessarily good for consumers? It is a question that certainly complicates any case that will be made by the Federal Trade Commission (FTC) in […]
2 min read
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  1. Associates & Employees

Most Dollar General workers can’t take paid sick leave: report

According to a recent survey, Dollar General workers have trouble when it comes to obtaining paid sick leave, reports Bloomberg. The Harvard Shift Project conducted the study, which looked specifically at the access service workers have to paid sick leave. The study found that a little less than half of them (49%) do not get […]
< 1 min read
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  1. Data & Insights

Unique Holiday Marketing Ideas for Ecommerce brands with Examples

Ho Ho Ho! The holiday season is upon us and it’s time for brands to wipe the dust off the box, get in it and think outside of that box to bring in some quality holiday traffic. Holiday marketing could be very different from marketing throughout the year. Brands need to get all in with their […]
5 min read
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  1. Trends & External Forces

Costco Accused Of Sharing Customer Health Data

The Seattle Times reports that Costco has been sued for “allegedly” sharing its online customers’ “private communications and health information with Facebook-parent Meta without their consent.”  The lawsuit charges that Costco “used Meta Pixel, a code that allows companies to track visitor activity on their websites, in the health care portion of its website. The […]
< 1 min read
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  1. Trends & External Forces

Canadian grocery chains are providing discounts, price-freezing

    [[“value”:” Five of the largest Canadian grocery chains met with Industry Minister Francois-Philippe Champagne to deliver plans to stabilize food prices. The heads of Loblaw, Sobeys, Metro, Costco, and Walmart met with Champagne in Ottawa last month to confront food prices that increased 6.9% in August compared to last year, while the overall […]
2 min read
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  1. Technology & Innovation

Your Views:  “The Dirty Corners of Retail Practices”

On the subject of the Amazon-FTC legal battle, one MNB reader wrote: If I was the retail industry and individual grocers, I would be watching this closely.  On the surface, this looks like the FTC is taking its flashlight into Amazon’s dingy basement and shining a light into the dirty corners of retail practices.  But […]
11 min read
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  1. Channel: Club

Costco Selling Out Its Gold Bar Inventory

The Associated Press reports that Costco is consistently selling out the one-ounce gold bars that it has been marketing via its website. In fact, the story says, they are selling out “faster than discounted 170-ounce jugs of laundry detergent.”  Selling out so fast that Costco has had to impose a two-bar limit on sales. According […]
2 min read
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  1. Owned Brands (Private Label)

How Retailers Can Bring Creativity and Originality Back to Private Label Products

Twenty years ago, retailers aiming to launch new store brands to fend off the negative associations created by the “generics era” would say to their design agencies, “Get this as close to the national brand target as you possibly can.” Call it the copycat phase of private label development. Mimicking Green Giant or Coca-Cola was […]
4 min read
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  1. Channel: Delivery

Costco shifts refund strategy with Instacart shoppers

    [[“value”:” Costco is changing the way it handles refunds with Instacart shoppers. Previously, if shoppers had orders that were not claimed, Costco would issue gift cards to the Instacart employees, who have to purchase the orders on the front end using debit cards from Instacart. But due to misuse cited by Costco, […]
< 1 min read
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  1. Department & Category

Food Fight Underway It Is A Battle for Share of Stomach

  The seemingly never-ending battle for food dollars has blurred the lines of retail foodservice. Today, Restaurants, Grocery Stores, Convenience Stores, Dollar Stores are all battling Ikea, Costco Wholesale, Ralph Lauren, and Nordstrom’s for a larger Share of Stomach according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Legacy established food retailers […]
3 min read
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  1. Channel: Club

Costco Q2 (FYQ4) 2023 Earnings Recap

Costco topped quarterly revenue & earnings expectations due to steady grocery demand, despite weaker trends on discretionary & big-ticket items. Underlying positive sentiment for the end of Costco’s fiscal year was anchored by positive momentum for traffic & membership growth and an increase in their mix of Executive Memberships. *Note: Costco’s fiscal year runs from […]
< 1 min read
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  1. Channel: Grocery

Kroger, Albertsons, Safeway excel in digital ordering: report

TOP TAKEAWAYS In 2023, the average number of shopping trips increased by 16%, while the average order value rose by 25% Customers’ online shopping preference rose for national retailers like Walmart (56% to 59%) and online-only choices like Amazon (26% to 28%), but fell for third-party apps like Instacart (18% to 13%) Digital shoppers like […]
2 min read
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  1. Trends & External Forces
  2. Channel: Mass
  3. Department: Consumer Durables
  4. Department: Nonfood
  5. Corporate Strategy
  6. Corporate Finance
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Agencies & Vendors
  10. Data & Insights
  11. Technology & Innovation
  12. Trends & External Forces
  13. Stores & Formats

NRF Retracts Claim that Organized Retail Crime Accounted for ‘Nearly Half’ of Retail Shrink

The National Retail Federation (NRF) has updated a report that had attributed “nearly half” of 2021’s $94.5 billion in retail shrink to organized retail crime, saying the data point was part of two-year-old testimony to a U.S. Senate committee by Ben Dugan, former President of the Organized Retail Crime Resource Center. The NRF report was […]
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