Channel: Convenience

Articles about the Convenience Channel.

  1. Channel: Convenience

Consumers Blurring Shopping Lines Between Channels

  At the intersection of what’s for dinner, where will I get dinner, more and more consumers are asking what is the fastest solution (84.6%), then what is the cheapest (51.4), and will everyone be happy with the food (49.2%) according to Foodservice Solutions® most recent grocerant scorecards.  Steven Johnson Grocerant Guru® at Tacoma, WA […]
3 min read
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  1. Channel: Convenience

QSR’s Need More than Yesterday’s Drive-Thru to Drive Incremental Sales

  Does your restaurant drive-thru look more like yesterday than today or tomorrow’s drive-thru? Are you confined, limited, restricted in the total number of orders you can service through the drive-thru during peak dayparts? Many legacy drive-thru’s have reach peak performance during rush hour.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice […]
4 min read
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  1. Channel: Convenience

Amazon Fresh UK pulls plug on Just Walk Out technology powered Dalston, London store

Amazon Fresh UK has closed its Dalston, London location, less than 18 months after opening it in a blaze of autonomous retail glory. Amazon did not respond to our request for comment. Its first UK checkout-free store arrived in March 2021, in Ealing, west London. It then quickly opened another 18, predominantly in the capital, […]
2 min read
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  1. Channel: Convenience

Yes Bojangles Partnership with Appalachian Mountain Brewery Works

  Bojangles new brand messaging with a real kick! In an effort to drive brand awareness, brand relevance, and internet buzz all with edifying the Bojanglesbrand with some new electricity, according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. So, that’s why Bojangles and Appalachian Mountain Brewery (AMB) have partnered to brew […]
3 min read
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  1. Channel: Convenience

Where arrogance and sophistication collide: the week’s six biggest retail technology news stories

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including H-E-B, AutoStore, Sainsbury’s, Just Eat, Wakefern Food Corp., and Trigo. 1. H-E-B taps AutoStore tech for ‘world’s most […]
4 min read
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  1. Channel: Convenience

Digital Food Messaging Is the Foundation for Food Marketing in 2023

  Your customers first option when looking up “what’s for dinner” is on a hand-held device, either a phone or tablet.  Digital food marketing is simply the cost of admission in the world of fresh food marketing according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Outside eyes and open our eyes […]
3 min read
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  1. Channel: Convenience

NRF Big Show to Spotlight Innovative Consumer Products and Workforce Solutions

Everyone in the retail industry knows January means two things: lots of holiday returns and the venerable NRF Big Show, running Jan. 15-17, 2023 and featuring more than 950 exhibitors and 100 educational sessions. High-profile speakers for the event at New York City’s Javits Center include Olympic gymnast Simone Biles, actor and writer Kal Penn […]
4 min read
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  1. Channel: Convenience

RTIH rustles up the six biggest retail technology news stories of the week

It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Walmart, Salesforce, Rohlik Group, Halfords, Amazon, and Oxbotica. 1. Walmart and Salesforce team up to offer local fulfilment […]
4 min read
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  1. Channel: Convenience

How Retailers Are Adding Value and Driving Loyalty Through Digital Touchpoints

While many point to the pandemic as the catalyst responsible for changing today’s retail customers, in reality, the “retail customer” has been evolving for some time. Over the past several decades, consumers’ lives have grown busier and more complex while also being offered more choices spanning retail and digital, and shoppers have come to expect […]
4 min read
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  1. Channel: Convenience

Foodservice Drives Wawa’s Winning Ways

  Success does leave clues and Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes, “one company has picked up more clues than any ‘right’ clues than any other and the numbers prove it out.  That company Johnson says is convenience store / restaurant Wawa.” Currenlty operating in only seven states, Wawa is […]
3 min read
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  1. Channel: Convenience

Murphy USA Announces $25 Million Gift to the Murphy USA Charitable Foundation

EL DORADO, Ark.–(BUSINESS WIRE)–Murphy USA announced today that its Board of Directors had recently approved a $25 million donation to the Murphy USA Charitable Foundation which will continue to support positive changes in local communities with an emphasis on El Dorado and Southern Arkansas. The Foundation funds the Company’s matching gifts, including the annual United […]
2 min read
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  1. Channel: Convenience

Casey’s General Stores Continuing Consistent Prepared Food Combinations Driving Success

  Success does leave clues. Since introducing pizza and other incremental Grocerant Niche Ready-2-Eat and Heat-N-Eat fresh prepared food Casey’s General Stores success has stemmed from customer focused clear branded messaging, consistent operational support, and consumer adoption; according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   Regular readers of this blog […]
4 min read
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  1. Channel: Convenience

Casey’s Personalizes Experiences for Over 5.5 Million Loyalty Members

Casey’s General Stores has personalized the shopper journey for its more than 5.5 million rewards loyalty members via more than 1 billion marketing messages in 2022. The convenience retailer and pizza chain’s partnership with Salesforce helped it consolidate fragmented technologies and automate its personalization strategy, allowing Casey’s to send 200 million personalized communications every month […]
2 min read
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  1. Channel: Convenience

Casey’s to enter the retail media game in early 2023

The Ankeny, Iowa-based company follows 7-Eleven as the next major c-store chain to launch its own retail media network. Dive Brief: As a next step in its continuing digital transformation efforts, Casey’s General Stores will launch its own retail media network in early 2023, according to an emailed announcement. Through its network — called Casey’s Access — […]
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  1. Channel: Convenience

Curby’s Express Market is Just Like and Just for You and Me

  Understanding the consumer is central to developing a valued brand that drives top line sales and bottom-line profits.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® Curby’s Express Market will do just that. So, you don’t have to be a dog lover to recognize the friendly appeal of a happy […]
5 min read
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  1. Channel: Convenience

Currys hails busy Black Friday and tackles digital poverty with Christmas song

Electrical retailer Currys says it was the fourth busiest website in the UK over Black Friday with eight million customers online. It is also getting into the Christmas song business, with a tune courtesy of one of its employees. In a LinkedIn post, Andy Gamble, Chief Information Officer | Chief Transformation Officer at Currys, said: […]
3 min read
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  1. Channel: Convenience

Trader Joe’s Grocerant Mix & Match Meal Components, Resonate with Consumers

Regular reader of this blog know that the halo of ‘better for you’ is one of the key drivers of the successful growth and consumer adoption of the grocerant niche.  According to Steven JohnsonGrocerant Guru® at Tacoma, WA based Foodservice Solutions® Trader Joe’s focus on food quality, variety, portion size, combined with a true understanding […]
2 min read
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  1. Channel: Convenience

7-Eleven Releases Grocerant niche Mix and Match Bundled Merchandise for Holiday Season

  One of the hallmarks of Grocerant niche success is mix and match bundling according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. The leadership time at 7-Eleven understands both their consumers and the trends driving customer acceptance, adoption, migration, within the grocerant niche.  Since opening the merchandise shop August, the merchandise […]
3 min read
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  1. Channel: Convenience

Robots up north: Starship Technologies and Co-op bring autonomous food delivery to Leeds

Starship Technologies has partnered with Leeds City Council and the Co-op to bring autonomous grocery delivery to the streets of Leeds. The service will be available to 20,000 residents initially within the Adel and Tinshill area of Leeds. Orders are made through the Starship app, which is available for download on iOS and Android, with […]
2 min read
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  1. Channel: Convenience

Rite Aid in Delivery Deal with Grubhub; Uber Partnership Supports Delivery from 17,000 Neighborhood Stores

Deliveries from more than 2,000 Rite Aid stores in 16 states will be powered by the Grubhub Marketplace, making thousands of the retailer’s OTC, wellness products and snacks more accessible to consumers. Rite Aid items are now available on the Grubhub+ membership program, which offers no-fee deliveries on orders of $12 or more. Additionally, National […]
2 min read
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  1. Channel: Convenience

Restaurants Lose Edge on Innovation

  Restaurants that are just trying to survive, are finding that is not enough in a world that is evolving so fast your 12 percent pay raise will not keep up with the rising price of food.   According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® who stated, “Millennials and Gen Z […]
4 min read
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  1. Channel: Convenience

2022 RTIH Innovation Awards: Global Startup of the Year shortlist announced

Cart.com, Serve Robotics, Spacee, and Flowcode are among the nominees in the Global Startup of the Year category at the 2022 RTIH Innovation Awards. This award will recognise the startup (based outside of the UK) with the most innovative technology offering and the company which is best placed to succeed in the long-term (management, funding, […]
4 min read
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  1. Channel: Convenience

Building Immersive Brand Experiences

Prior to the pandemic, Starbucks’ founder, Howard Schultz, stated that the way forward for brands is making your branded space an “experiential destination.” At that time, Starbucks’ CEO, Kevin Johnson said, “To survive, merchants need to create unique and immersive in-store experiences.” Covid-19 changed things for Starbucks as the company post-pandemic focuses more on drive […]
4 min read
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  1. Channel: Convenience

King-Casey Can Help your Company Drive Top-Line Growth

  Do you have a convenience store that needs to break out of the past and jump into the present?  Are you looking a Customer Ahead?  If so, Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes you just might want to reach out too Howland Blackiston, and his team at King-Casey. Below […]
6 min read
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  1. Channel: Convenience

7-Eleven Halloween Deal Buy 1 Large Pizza and get 1 Free

  Happy Halloween from 7-Eleven.  They are offering 7Rewards and Speedy Rewards loyalty members a buy one, get one free deal on any large pizza on Oct. 31., as well as a $5 large pizza all Halloween weekend long. Both offers are available at participating 7-Eleven, Speedway, and Stripes stores. Steven Johnson Grocerant Guru® at […]
2 min read
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  1. Channel: Convenience

Your Views:  Margin Call

Yesterday we quoted a Benjamin Lorr op-ed piece in the Los Angeles Times in which he wrote about the Kroger-Albertsons merger: “The supermarket industry is trapped in an unsustainable model, “chasing higher and higher volume to fund cheaper and cheaper prices. Which by necessity means grocers are always looking over their shoulder at their competition. […]
4 min read
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  1. Channel: Convenience

Big. Gulp. 7-Eleven Launches Retail Media Network

C-store behemoth 7-Eleven has joined the lengthening list of retailers starting up a retail media network, with the likely impact being that it will be able to siphon off ad dollars from suppliers. The name:  Gulp. The Path to Purchase Institute (P2PI) quotes Ben Tienor, director of brand and customer insights at 7-Eleven,  as saying […]
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  1. Channel: Convenience

Millennials Dominated Holiday Shopping Spend — Here’s What it Means for 2023

In a year when holiday spending on gifts, travel and entertainment was down 1 percent from the year prior, one age group bucked that trend in a huge way. Millennials, perhaps aided by increased incomes due to “The Great Reshuffle,” told us it would spend a whopping 11 percent more than it did in 2021, […]
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  1. Channel: Convenience

Retail Traffic Trends #112: Consumer Habits 2023

While some trends come and go, there were a few trends that have stayed with consumers throughout the year.   As online shopping continues to be a popular choice for consumers, physical stores can offer shoppers perks that e-commerce can’t replicate.    This week we look at trends to increase foot traffic and customer loyalty. […]
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