Articles on inclusivity initiatives and programs.

  1. Channel: Restaurants
  Regular readers of this blog know that for decades, grocery stores reigned supreme as the go-to for meal preparation and home meal replacement. However, the evolving consumer has been migrating.  Recent trends show a shift in consumer behavior, with restaurants steadily chipping away at the grocery sector’s market share. According to Steven Johnson Grocerant […]
  1. Department: Consumer Durables
Corporate social responsibility (CSR), once a differentiator for brands, is now the norm. Today’s consumers expect those they do business with, including retailers, will have positive impacts on the world. In fact, Gen Z consumers are three times as likely to say that the “purpose of business is to serve communities and society” rather than […]
  1. CPG: Food
Nisa’s Making a Difference Locally (MADL) charity is kicking off a new partnership with grocery brand Kellanova to support grassroots and inclusive football teams across the UK. Through MADL’s Stronger Together initiative, Kellanova will be giving prizes to five teams, offering resources and equipment. Each… This story continues at MADL teams up with Kellanova to […]
  1. Trends & External Forces
WASHINGTON – The Health In Hand Foundation is now accepting nominations for its 2024 U.S. Self-Care Marketing Awards. Winners will be announced at the ninth annual Health In Hand Foundation Gala on Nov. 13 at The Bellevue Hotel in Philadelphia. At this year’s Gala, the Health In Hand Foundation will present the 2024 U.S. Self-Care […]
  1. Media & Marketing
Seasonality plays a role in an overall television usage decline of 3% during the month Following seasonal viewing trends that typically begin in February, overall television usage in the U.S. dipped again in March. Despite declines across categories, cable and streaming saw their share of TV viewing increase in this month’s report of The GaugeTM […]
  1. Agencies & Vendors
Spritzal Cookie Company Co-Founder Taylor Elizabeth Walker leaves no stone unturned when it comes to growing her brand. Each morning at 8AM she’s on RangeMe checking out her profile insights to see what’s trending with buyers, and also seeing which retailers are conducting reviews in her category and what immediate retail opportunities are available. She’s […]
  1. Trends & External Forces
WASHINGTON  – The National Retail Federation today announced the 2024 Top 50 Global Retailers. Conducted by Kantar, the 2024 list ranks international retailers, based on their operational performance as of the beginning of 2023. “In our increasingly interconnected global economy, retailers are continually expanding their international customer base,” NRF Executive Director of Research Mark Mathews said. […]
  1. Department: Consumer Durables
To mark Autism Acceptance Month, all Lego stores in the U.S. and Canada will be certified as “sensory inclusive” by the nonprofit KultureCity in April. Associates will be trained to understand how sensory needs vary and how they can best help neurodivergent children and adults in the store. Additionally, sensory bags containing noise-reduction headphones, fidget […]
  1. Data & Insights
AI bolsters marketing returns, weaker Diversity, Equity, and Inclusion investments and impact, and brand activism shifts to hot-button societal issues are among the results of the Fall 2023 edition. Results are based on a sample of 316 marketing leaders at for-profit U.S. companies, 96% of whom hold positions of VP-level or higher. Marketer Optimism Rises, […]
  1. Channel: Drug
WOONSOCKET, R.I. — To support the next generation of pharmacists, CVS Health announced two new offerings for pharmacy students: an enhanced PharmD tuition assistance program for eligible CVS Pharmacy interns and a new scholarship for students enrolled in pharmacy schools nationwide. The CVS Health PharmD tuition assistance program is available to all eligible CVS Pharmacy […]
  1. Trends & External Forces
BENTONVILLE, Ark. — Walmart will open its first health clinic in Texas next month on the way to 70 across the U.S. by the end of the year according to an article in Forbes. Walmart, which has 48 Walmart Health centers in five states, said in the article it will add 22 new locations in 2024, […]
  1. Media & Marketing
Scott and Ed break down Truth Social’s first couple days on the public market and question how Trump might cash out of his shares. Scott then takes a look at a report that reveals how ineffective corporate diversity, equity, and inclusion programs can be. Finally, Scott discusses the work of Daniel Kahneman, a Nobel Prize […]
  1. Corporate Purpose
Yes, hindsight is 20/20. As we reach the anniversary of Bud Light’s marketing blunder, we’ve taken a look back into what really happened to fuel the iconic brand’s crisis. In the year following Bud Light’s cancellation, the company faced material backlash from both the LGBTQ+ and conservative communities for their transgression of core brand values. […]
  1. Corporate Purpose
You know how it goes – you’ve got these awesome employees that keep your company running smoothly. But are you doing everything you can to make their lives easier and keep them engaged with vivid desktop alerts? Well, let me tell you – an employee app is gonna be a total game-changer for your workplace. […]
  1. Trends & External Forces
At a time when the commercial real estate landscape is evolving with unprecedented speed, changes in big-box retail are an important storyline. Appreciating how and why big-box concepts have thrived in a post-pandemic environment, and understanding the logic behind decision making with regard to everything from store layouts to merchandising, is an important first step […]
  1. Department: HBC
While at Shoptalk in Las Vegas last week, Editor-in-Chief Joe Keenan spoke with Oshiya Savur, chief brand and marketing officer at Maesa, creator and manufacturer of exclusive beauty products sold through brands such as Kristin Ess, Hairitage by Mindy McKnight, Flower by Drew, among others. Savur provides an overview of the Maesa business, discusses her […]
  1. Media & Marketing
Live-selling has emerged as a powerful tool within the social commerce realm, where it offers brands an opportunity to boost sales while establishing authentic connections with their audience. Last year, the livestream e-commerce market reached $31.7 billion, nearly triple its size in 2021. That market is expected to more than double by 2026 to $67.8 billion, […]
  1. Owned Brands (Private Label)
NEW YORK — Kristal Sevcik, vice president of business development at AmeriQual Group LLC, has been elected chairperson of the board of directors of PLMA, the trade association for the global store brands industry. Sevcik, who most recently served as first vice chairperson, was chosen on March 21 at PLMA’s 2024 annual meeting and leadership donference […]
  1. Trends & External Forces
The UK is entering a golden era of payments driven by a digital wallet boom, according to Worldpay’s Global Payments Report 2024. The report, which provides analysis of the payments landscape across 40 countries, indicates that by 2027, digital wallets are expected to comprise half of all e-commerce spend in the UK, worth £203.5 billion. […]
  1. Media & Marketing
Total TV usage dipped in February; streaming usage climbed to 37.7% of TV In seasonal fashion, TV usage declined in February following the end of the NFL playoffs. While Super Bowl LVIII was a standout that attracted 123.7 million viewers, the 6.4% dip in viewership for the month was considerably larger than it was in […]
  1. Shopper & Customer
  Consumers are dynamic not static according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. So, the question becomes just why are consumers in 2024 time-starved? Ok, let’s see a few reasons: ·         Busy Lives: The juggle of work, family, and personal commitments continue to be a major time drain. ·         Economic Factors: With […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including Jisp, Walmart, Global Fashion Agenda, PDS Ventures, Pinterest, the Retail Trust, and The Very Group. Jisp In a review of its Scan & Save app’s performance through February, Jisp says it found that the total […]
  1. Shopper & Customer
Consumers want convenience, personalization and value — it’s what pushed the U.S. retail market to a record $5.13 trillion in 2023. As inflation subsides, what shoppers want and how they spend will keep playing a big role in how the market evolves. Retailers need to keep pace with a more connected, savvy and discerning customer […]
  1. Channel: Ecommerce & Digital
Teen Vogue has a really interesting story entitled, “What It’s Like To Organize My Amazon Warehouse As A Young Queer Person.” The piece is by Ash Judd, described as “a 20-year-old queer person who has worked at the Amazon STL8 warehouse in St. Peters, Missouri, since December 2021.” Here’s how Judd sets up the story: […]
  1. Department: Consumer Durables
Abercrombie & Fitch has launched “The A&F Wedding Shop” both online and in stores. The collection of more than 100 items for brides, bachelorettes and guests has been designed not just for the wedding itself but also for wedding-related events and celebrations. “The A&F Wedding Shop’s pieces collectively tell the story of the modern wedding […]
  1. Technology & Innovation
Today at Big Technology, we’re debuting a new Big Tech Insider columnist, adding to our series where experts with unique insights about the tech giants— and experience within them — tell the story behind the headlines. David Kiferbaum held various roles within Google from 2015 – 2023. And today, he writes of its open culture’s […]
  1. Associates & Employees
To mark International Women’s Day on March 8, Carhartt will donate up to $250,000 from women’s apparel sales online and in its 43 stores that day to support Metallica Foundation’s All Within My Hands program and its Metallica Scholars initiative. All Within My hands is a philanthropic organization dedicated to creating sustainable communities by connecting […]
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Editor’s Choice

  1. ESG
  2. Data & Insights
  3. Operations & Supply Chain
Using event-driven architecture (EDA), retailers must link essential data at speed and scale throughout their ecosystems near and far to come to grips with now essential environmental, social and governance (ESG) reporting in three key areas. 1. Dead Heading — Optimizing Transportation/Emissions on Every Journey When it comes to transportation within the retail sector, any […]
  1. Technology & Innovation
  2. Channel: Dollar/Value
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery
  5. Department: Food
  6. Corporate Strategy
  7. Media & Marketing
  8. Shopper & Customer
  9. Technology & Innovation
  10. Trends & External Forces
  11. Retail Operations
  12. Merchandising
  13. Stores & Formats
It recently emerged that Amazon’s Just Walk Out offering is being dropped from Amazon Fresh stores. However, it’s not checkout-free tech that’s failing, it’s the fact that Amazon’s checkout free solution doesn’t work, especially in grocery retailers, argues Will Glaser, Founder and CEO at Grabango. In the dynamic grocery retail landscape, a transformative wave is […]