Channel: Restaurants

Articles about the restaurant channel (QSR, Fast Casual & Fine Dining)

  1. Channel: Restaurants

C-Store Consumers want Fresh Food Fast Priced Right

  Convenience store operators want to garner a larger share of stomach and they continue to target fast food restaurant customers looing for something new, fresh, fast, that cost less.  Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® stated, the constant fluctuating price of gasoline is not attractive to consumers nor does it […]
4 min read
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  1. Channel: Restaurants

KFC Balances Employees and Customers for Sustainability

  Balancing a ‘dual mandate’, is the mantra most business leaders have been hearing a little too much of lately. So, just what is the most important dual mandate within the retail food sector today? That mandate according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® is branded messaging with equal relevance […]
4 min read
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  1. Channel: Restaurants

Restaurant Chains Double-Down On Takeout Trend

The Wall Street Journal has a story saying that “America’s biggest restaurant companies made a bet during the pandemic that you would rather eat the food cooked on their premises someplace else. Now they are gambling you will want to do so for years to come. “The strategy from these giant chains is to orient […]
2 min read
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  1. Channel: Restaurants

Holiday sales fall short of forecast

WASHINGTON — Retail sales during 2022’s November-December holiday season grew 5.3% over 2021 to $936.3 billion, falling short of the National Retail Federation’s forecast amid continuing inflation and high interest rates, NRF said. While holiday growth was less than expected, sales for the year grew 7% over 2021 to $4.9 trillion, meeting NRF’s forecast of […]
2 min read
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  1. Channel: Restaurants

Chipotle is staffing up ahead of ‘burrito season’

Chipotle Mexican Grill yesterday said it plans to add 15,000 workers ahead of its busiest part of the year running from March through May. “We will continue bringing in new crew to support Chipotle’s aggressive growth plans,” said Scott Boatwright, Chipotle’s chief restaurant officer. Chipotle currently operates more than 3,000 restaurants in North America.
< 1 min read
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  1. Channel: Restaurants

At Burger Patch Success Equals Build, Measure, Learn, and Repeat

  Success does leave clues. One clue that you on the right path is ‘listening’ to your customers.  There are several ways that companies do that today but still one of the best ways is very simple.  Ask them how you are doing.  Then follow-up with how could we do better.  That according to Steven […]
4 min read
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  1. Channel: Restaurants

Chipotle seeks to hire 15,000 restaurant workers ahead of busy spring months

[[ Getty Images Chipotle Mexican Grill is seeking to hire 15,000 restaurant workers ahead of its busiest time of the year, which runs from March to May. In recent months, restaurants have found it easier to attract and retain workers, a reversal after the labor crunch that ensued after pandemic lockdowns. However, the sector has […]
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  1. Channel: Restaurants

How To Position Your Brand As A Ritual

By definition, consumption is ritualistic and all rituals have heroes. Consumers become actors that play the role of the hero to satisfy their ego through consumption. When identifying with a brand and consuming its product, we hope it will transform us into a better, heroic person. Ultimately, marketers’ goals must be to establish a ritual […]
3 min read
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  1. Channel: Restaurants

To Experience the Future of Retail, You’ll Want to Go to the Store

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. In Q3 2022, ecommerce accounted for less than 15% of all retail sales. That means brick-and-mortar is still going strong, and not […]
4 min read
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  1. Channel: Restaurants

Tipping fatigue may be setting in

Some consumers are tired of tipping wait staff, particularly for pickup and drive-thru orders, and question why their employers are not paying higher wages. Tips at full-service restaurants grew by 25.3 percent year-over-year in the third quarter of 2022 and 16.7 percent at quick or counter-service restaurants, according to Square.
< 1 min read
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  1. Channel: Restaurants

Inflation is cooling, but prices on many items are going to stay high for months

Inflation may be cooling. But, for most Americans, the price of a cup of coffee or a bag of groceries hasn’t budged. In the months ahead, the big question is whether consumers will start to feel relief, too. Over the past few months, many of the key factors that fueled a four-decade high in inflation […]
6 min read
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  1. Channel: Restaurants

Consumers Blurring Shopping Lines Between Channels

  At the intersection of what’s for dinner, where will I get dinner, more and more consumers are asking what is the fastest solution (84.6%), then what is the cheapest (51.4), and will everyone be happy with the food (49.2%) according to Foodservice Solutions® most recent grocerant scorecards.  Steven Johnson Grocerant Guru® at Tacoma, WA […]
3 min read
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  1. Channel: Restaurants

How Retailers Can Capture the Full Potential of Retail Media Networks in 2023

Most retailers are now highly focused on building their own retail media networks (RMNs), offering onsite and offsite inventory. And why not? Retail media networks, when done well, offer a stream of high-profit cash that can be up to 1.5 percent of a retailer’s gross revenues, at margins north of 50 percent. The cookie-less future […]
3 min read
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  1. Channel: Restaurants

Your Views:  Legacies & Ironies

Got the following email from MNB reader Cindee Lolik: Just wanted to comment on the comment about employers taking on the cost of ServSafe certification.  Our Co-op has always picked up the cost of certification for our Food Service Managers, but when I read the article, I immediately looked for an alternative to the National […]
2 min read
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  1. Channel: Restaurants

QSR’s Need More than Yesterday’s Drive-Thru to Drive Incremental Sales

  Does your restaurant drive-thru look more like yesterday than today or tomorrow’s drive-thru? Are you confined, limited, restricted in the total number of orders you can service through the drive-thru during peak dayparts? Many legacy drive-thru’s have reach peak performance during rush hour.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice […]
4 min read
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  1. Channel: Restaurants

Brands Are Built With Bridges Not Silos

Brands are all about customer experience. Great brands deliver great experiences regardless of whether that experience is the taste of a freshly baked pizza, an exhilarating ride in sports car, or a refreshing night’s sleep on a firm mattress. Products that fail to deliver are rarely on the market for long. The responsibility for brand […]
4 min read
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  1. Channel: Restaurants

NLRB may require Starbucks to bargain with workers

A regional director of the National Labor Relations Board’s office in Tampa, FL, said that Starbucks managers at a store in Estero engaged in unlawful threats and retaliation against workers in the lead-up to a union election at the store. The actions were so egregious, according to the NLRB, that the agency may require Starbucks […]
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  1. Channel: Restaurants

Robots go to work in restaurant kitchens

Fast-food and quick-serve restaurant chains including Chipotle, White Castle and Wing Zone have put robots to work in their kitchens to serve customers food. “The tide has turned, this is no longer a question of are robotics coming to the industry,” said Jake Brewer, chief strategy officer at Miso Robotics. “It’s a foregone conclusion. The […]
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  1. Channel: Restaurants

C-Stores are Food Sales Daypart Disruptors

  Just in case you were ever wondering why Convenience Stores started selling, then branding both pizza and chicken because they drive top-line sales and bottom-line profits.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® C-stores exploited restaurants weakness of daypart limitations. Most C-stores are open more hours and give consumers […]
5 min read
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  1. Channel: Restaurants

Yes Bojangles Partnership with Appalachian Mountain Brewery Works

  Bojangles new brand messaging with a real kick! In an effort to drive brand awareness, brand relevance, and internet buzz all with edifying the Bojanglesbrand with some new electricity, according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. So, that’s why Bojangles and Appalachian Mountain Brewery (AMB) have partnered to brew […]
3 min read
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  1. Channel: Restaurants

US Union Membership Falls To New Low

People worried that the labor-management sky is falling because of all the publicity that pro-union movements have gotten lately can relax. The Washington Post reports that “Union membership in the United States fell last year to a new low even as the labor movement scored a string of significant victories at high-profile companies that have […]
2 min read
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  1. Channel: Restaurants

Your Views:  Pandering To The Worst Stereotypes

The other day we referenced a story from the New York Times detailing how when many workers start jobs in the restaurant business, they are required to “pay around $15 to a company called ServSafe for an online class in food safety.”  What they don’t know is that ServSafe “doubles as a fund-raising arm of […]
4 min read
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  1. Channel: Restaurants

How robots are helping address the fast-food labor shortage

[[“value”:” Struggling to find workers and eager to relieve staff from boring, repetitive tasks, fast-food restaurant chains are adding robots to their kitchens. Using artificial intelligence, computer vision technology and a mechanical arm, Miso Robotics’ Flippy 2 has been deployed to Chipotle, White Castle and Wing Zone. White Castle said it plans to add 100 […]
< 1 min read
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  1. Channel: Restaurants

At McDonalds Grocerant Meal Bunding Works

  You don’t have to be first to be one of the very best at selling grocerant niche mix and match bundled meals.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Johnson stated, “Remember it was not until 1975 that McDonald’s first McDonald’s drive–thru was created near an Arizona military base—to serve soldiers […]
2 min read
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  1. Channel: Restaurants

12 Principles For Building Successful Brands

Based on events of 2022, here are twelve do’s and don’ts to keep in mind as you build your brand in 2023. Do’s 1. Do Know The Business In Which You Do Business Please be specific. For example, you are not in the restaurant business; you are not in the fast food business; you are […]
5 min read
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  1. Channel: Restaurants

Starbucks and DoorDash Plan to Take Delivery Partnership Nationwide by March

Starbucks and DoorDash have expanded their delivery partnership to Northern California, Texas, Georgia, Florida and other select markets, with plans for availability in all 50 states by March 2023. The program has received positive feedback following pilots in Atlanta, Houston and Sacramento, Calif. as well as market expansions in Seattle, Portland and New York City […]
< 1 min read
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  1. Channel: Restaurants

Digital Food Messaging Is the Foundation for Food Marketing in 2023

  Your customers first option when looking up “what’s for dinner” is on a hand-held device, either a phone or tablet.  Digital food marketing is simply the cost of admission in the world of fresh food marketing according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Outside eyes and open our eyes […]
3 min read
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  1. Channel: Restaurants

Mondelēz International Reports Q4 and FY 2022 Results

Full Year Highlights Net revenues for the full year increased +9.7% driven by Organic Net Revenue1 growth of +12.3% with underlying Volume/Mix of +2.7%. For the fourth quarter, Net revenues increased +13.5% driven by Organic Net Revenue1 growth of +15.4% with underlying Volume/Mix of +1.6% Diluted EPS was $1.96, down 35.5%; Adjusted EPS1 was $2.95, up +11.9% on […]
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  1. Channel: Restaurants

Aldi expands Too Good To Go partnership nationwide following successful trial

Aldi is rolling out its partnership with the world’s largest surplus food platform, Too Good To Go, across all of its 990 UK stores. Following a successful trial last year, Aldi is now offering surplus food bags available nationwide, in a bid to tackle food waste while also offering even lower prices to customers. The […]
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  1. Channel: Restaurants

dunnhumby’s Sixth Annual Retailer Preference Index (RPI) for U.S. Grocery
THE GROCERS BEST ‘BUILT TO LAST’

H-E-B, Costco Best Navigate The 2020 – 2022 Pandemic Grocery Market Upheaval, Bumping Amazon From Its Top Ranking Customers emerged from 2020 – 2022 placing more importance than ever on finding the right balance of savings and quality while placing less importance on saving time. Pandemic surge in retailer digital capabilities and consumer digital adoption […]
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