Autonomous Vehicles

  1. Technology & Innovation
ChatGPT vs. the competition. Source: SimilarWeb ChatGPT is booming. After months of stagnant usage in early 2024, the chatbot hit an inflection point and is now far outpacing its competition, according to new data from analytics firm Similarweb. OpenAI’s flagship bot hit 3.8 billion visits on desktop and mobile web in January 2025, more than […]
  1. Data & Insights
Introducing Pictures for PMs: 4Q24 Key Themes Visualized Created for those looking to quickly understand the most important themes in 4Q24 across the global consumer and technology landscape, “Pictures for PMs” takes a step beyond the data to present a clear view of the bigger picture. In this comprehensive deck, featuring 75+ slides packed with […]
  1. Data & Insights
Introducing Pictures for PMs: 4Q24 Key Themes Visualized Date: Tuesday, February 4th, 2025 Time: 12:00 PM ET Created for those looking to quickly understand the most important themes in 4Q24 across the global consumer and technology landscape, “Pictures for PMs” takes a step beyond the data to present a clear view of the bigger picture. […]
  1. Technology & Innovation
This past year in tech could be strangely described as a year of calm, sustained progress. After a wild 2023 that featured OpenAI CEO Sam Altman’s ousting and return, NVIDIA’s ascent, and FTX’s downfall, the story of 2024 was much steadier. This year, AI models and applications advanced meaningfully, adding deeper memories, longer context windows, […]
  1. Technology & Innovation
Noland Arbaugh and his mother Mia The desert daylight was fading when Noland Arbaugh DM’d me to drive over to his Yuma, Arizona home. The 30-year-old quadriplegic cannot operate a phone by hand, can’t type on a laptop, and wasn’t able to fully operate a computer a year ago. But using just the thoughts in […]
  1. Technology & Innovation
The Consumer Electronics Show, better known as CES, is the ultimate playground for technology enthusiasts, product manufacturers, and innovators. CES 2025 promises to be the most exciting iteration yet, offering a front-row seat to the tech revolution. From groundbreaking gadgets to industry-shaping innovations, CES is where the future comes to life. If you’re attending this […]
  1. Technology & Innovation
Four years ago, ahead of the 2020 U.S. presidential election, Meta was in a different place. Its name was Facebook. Its CEO, Mark Zuckerberg, was donating hundreds of millions of dollars to election integrity efforts. Its outsized role in the 2016 U.S. presidential loomed ahead of another moment in the spotlight. And within months, it […]
  1. Channel: Grocery
  Kroger, one of the largest retail giants globally, finds itself in a precarious position. Whether or not the proposed merger with Albertsons comes to fruition, the future appears uncertain for several reasons, according to Steven Johnson, the Grocerant Guru® at Tacoma, WA-based Foodservice Solutions®. Here are ten key factors contributing to this outlook: 1.       […]
  1. Channel: Mass
Sustainability is no longer a niche concern – it’s a central priority for many businesses, especially in the taxi sector. With increasing awareness and regulatory pressures, leaders in the taxi industry are seeking ways to reduce their carbon footprint. Here are some practical strategies to implement green logistics and promote sustainability in taxi operations. Embrace […]
  1. Technology & Innovation
RTIH rounds up ten retail systems ventures who have recently secured significant investments in their businesses, including blockchain enabled Web3 fashion startups, customer journey management platforms, and computer vision and AI powered warehouse inventory monitoring solutions. 1. TheyDo Customer journey management platform, TheyDo, has secured an additional $34 million in a Series A+ funding round. […]
  1. Technology & Innovation
Uber Eats has expanded its partnership with Waymo — the autonomous vehicle division of Google parent company Alphabet — adding driverless food deliveries in the Phoenix-area cities of Tempe, Mesa and Chandler, Ariz. The companies are working with a select group of merchants that include local favorites like Princess Pita, Filiberto’s and BoSa Donuts. Customers […]
  1. Technology & Innovation
It’s not like artificial intelligence caught Sundar Pichai off guard. I remember sitting in the audience in January 2018 when the Google CEO said it was as profound as electricity and fire. His proclamation stunned the San Francisco audience that day, so bullish it still seems a bit absurd, and it underscores how bizarre it […]
  1. Channel: Drug
Different reactions to my criticisms of CVS. First, the one that took me to task: KC, shame on you! You have “one” customer who has raged, “outrage”  with a CVS experience.  Hello!  There are about 10,000 CVS locations in the US, and you site one disgruntled customer.  You, if ANYONE, should know that one customer […]
  1. Channel: Restaurants
  Popeyes Chicken, the classic fast-food chain that has been serving spicy, New Orleans style chicken since 1972, has recently experienced a surge of popularity among younger generations. Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that customer focused relevant messaging including a Super Bowl ad will drive continued engagement.    So, […]
  1. Technology & Innovation
The explosive growth in e-commerce that flowed from the COVID-19 pandemic has made last-mile delivery more important than ever in the retail industry. Companies that meet consumer expectations when it comes to last-mile delivery will be well-positioned to thrive. Meeting those expectations, however, is easier said than done, as consumers want delivery to be fast, […]
  1. Technology & Innovation
  The restaurant industry is facing many challenges in the post-pandemic world, such as labor shortages, rising costs, and changing customer preferences. To survive and thrive in this competitive market, restaurants need to adopt innovative solutions that can enhance their efficiency, quality, and customer satisfaction. One of these solutions is robotic food delivery, which is […]
  1. Technology & Innovation
Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts, meeting tight deadlines and addressing the needs of multiple stakeholders. In addition, several external factors — from weather to traffic to a lack of available parking — can disrupt the process. To enhance efficiency and increase productivity, […]
  1. Technology & Innovation
There were two stories over the weekend about self-checkout that are worth referencing. •  First Wall Street Journal reporter Ben Cohen has a piece about the self-checkout system at clothing retailer Uniqlo. Here’s how he framed the piece: Every so often a technological breakthrough comes along that makes you feel like you’ve teleported to the […]
  1. Technology & Innovation
I entered this summer with some major unanswered questions about AI. I wanted to know where AI research labs would aim next, how Big Tech incumbents would respond, and what types of AI startups would break through. So I asked some of the world’s leading AI experts. In there consecutive weeks, while this newsletter took […]
  1. Partnerships & Alt Profit
Get ready because the empty truck cabs in motion are coming. Gatik, which is involved in autonomous middle-mile logistics, has announced a multi-year commercial collaboration to transport customer orders within Kroger’s Dallas distribution network. The operations will launch in a few weeks. Under the collaboration, Gatik’s medium-duty autonomous box trucks will transport fresh, customer-favorite products from […]
  1. Technology & Innovation
The chief executive of autonomous vehicle developer Aurora Innovation presented a swath of cost-cutting and cash-generating options to its board, ranging from a hiring freeze and spinning out assets to a small capital raise, going private and even selling itself to high-profile tech companies Apple and Microsoft. The ideas, all aimed at shoring up its […]
  1. Channel: Ecommerce & Digital
Drones, sidewalk robots and autonomous vehicles are being touted as some of the next big movers in the last-mile delivery space, but what of the humble bicycle? Global logistics and delivery companies like UPS, FedEx and Amazon have all begun trialing some form of electric bike or cargo bike for delivery. At the same time, […]

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  1. Data & Insights
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […]
  1. Holiday & Events
  2. Holiday & Events
A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
  1. Trends & External Forces
  2. Data & Insights
  3. Technology & Innovation
  4. Trends & External Forces
IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
  1. Data & Insights
  2. Technology & Innovation
There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]

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