Autonomous Vehicles

  1. Channel: Drug
Different reactions to my criticisms of CVS. First, the one that took me to task: KC, shame on you! You have “one” customer who has raged, “outrage”  with a CVS experience.  Hello!  There are about 10,000 CVS locations in the US, and you site one disgruntled customer.  You, if ANYONE, should know that one customer […]
  1. Channel: Restaurants
  Popeyes Chicken, the classic fast-food chain that has been serving spicy, New Orleans style chicken since 1972, has recently experienced a surge of popularity among younger generations. Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes that customer focused relevant messaging including a Super Bowl ad will drive continued engagement.    So, […]
  1. Data & Insights
A weekly podcast with the latest e-commerce news and events. Episode 317 is deep dive into Amazons Q4 2023 results. Subscribe: Apple Podcasts Google Podcasts Spotify Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook ????? Episode Summary: In this episode, Jason Goldberg and Scot Wingo dive deep into Amazon’s fourth-quarter results […]
  1. Technology & Innovation
The explosive growth in e-commerce that flowed from the COVID-19 pandemic has made last-mile delivery more important than ever in the retail industry. Companies that meet consumer expectations when it comes to last-mile delivery will be well-positioned to thrive. Meeting those expectations, however, is easier said than done, as consumers want delivery to be fast, […]
  1. Technology & Innovation
  The restaurant industry is facing many challenges in the post-pandemic world, such as labor shortages, rising costs, and changing customer preferences. To survive and thrive in this competitive market, restaurants need to adopt innovative solutions that can enhance their efficiency, quality, and customer satisfaction. One of these solutions is robotic food delivery, which is […]
  1. Technology & Innovation
Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts, meeting tight deadlines and addressing the needs of multiple stakeholders. In addition, several external factors — from weather to traffic to a lack of available parking — can disrupt the process. To enhance efficiency and increase productivity, […]
  1. Technology & Innovation
There were two stories over the weekend about self-checkout that are worth referencing. •  First Wall Street Journal reporter Ben Cohen has a piece about the self-checkout system at clothing retailer Uniqlo. Here’s how he framed the piece: Every so often a technological breakthrough comes along that makes you feel like you’ve teleported to the […]
  1. Shopper & Customer
The latest dunnhumby Consumer Trends Tracker is out, focusing on what consumers want from AI. Among the key conclusions: One third of respondents do not trust AI at all … Only 20% ‘mostly’ or ‘completely’ trust AI … A comparatively higher 31% of consumers under the age of 45 trust AI. •  Top concerns regarding […]
  1. Channel: Mass
Axios has a story about how Northwest Arkansas – not that long ago known as the birthplace and headquarters of Walmart – has evolved into “the 15th-fastest-growing area in the U.S. and is on pace to hit nearly 1 million residents by 2045,” more than double its size today. The story notes that Bentonville “boasts […]
  1. Technology & Innovation
I entered this summer with some major unanswered questions about AI. I wanted to know where AI research labs would aim next, how Big Tech incumbents would respond, and what types of AI startups would break through. So I asked some of the world’s leading AI experts. In there consecutive weeks, while this newsletter took […]
  1. Technology & Innovation
It’s that time of week again, folks — Week in Review (WiR) time. For those new to the scene, WiR is TechCrunch’s regular newsletter that recaps the biggest tech stories over the past few days. There’s no better digest for the person on the go, we’d argue — but of course, we’re a little biased. […]
  1. Technology & Innovation
Infobip has announced a partnership with Asda to launch what is pitched as the largest Rich Communication Services (RCS) business messaging traffic  in the UK.   The initiative will help to support messaging across the online customer journey, including order confirmation, delivery times and substitutions. The roll-out has made Asda the first major UK grocer […]
  1. Technology & Innovation
The last few years have been very interesting; and I’m not (just) talking about the global pandemic. What has struck me over the past few years has been the rise in robotics within supply chain. For decades, robots have played an important role within manufacturing, but more recently, we’ve seen an increase in robots penetrating […]
  1. Channel: Ecommerce & Digital
The future is looking increasingly electric, with both Amazon and Walmart announcing major investments in their electric vehicle (EV) infrastructure. As part of the White House’s new EV Acceleration Challenge, Amazon has announced an expansion in its efforts to electrify its fleet of delivery vehicles, while Walmart said it plans to have its own fast-charging […]
  1. Channel: Grocery
From the Dallas Morning News: Kroger is about to add another layer of automation to its customers’ online grocery orders filled by robots at its new $55 million fulfillment center in southern Dallas. “California-based Gatik is pitching its autonomous vehicle deliveries as a way for retailers to cut costs and save time in their constant […]
  1. Partnerships & Alt Profit
Get ready because the empty truck cabs in motion are coming. Gatik, which is involved in autonomous middle-mile logistics, has announced a multi-year commercial collaboration to transport customer orders within Kroger’s Dallas distribution network. The operations will launch in a few weeks. Under the collaboration, Gatik’s medium-duty autonomous box trucks will transport fresh, customer-favorite products from […]
  1. Technology & Innovation
According to FoodIndustry.com, the U.S. food market is worth $1.5 trillion annually, or roughly 4 percent of the domestic gross product. $800 billion of that revenue is from supermarkets and food stores. Compare this to the U.S. apparel market, which is estimated to be worth $318 billion (Statistica). And while the retail industry often focuses […]
  1. Technology & Innovation
RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Featuring Carrefour Argentina, Shopify, Migros, Starship Technologies, Grubhub, John Lewis Partnership, Asos, Instacart, and HappyOrNot. Carrefour Argentina The first autonomous Carrefour Flash store has opened in Latin America. Tapping Go2Future miniGO technology and using cameras on the […]
  1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Instacart, Foodcellar Market, John Lewis Partnership, Adyen, and FC Bayern Munich. 1. US grocer Foodcellar Market deploys Scan […]
  1. Technology & Innovation
Axios writes that “sidewalk delivery robots are cute and cool, but pilot tests in four U.S. cities found that it takes more than smart technology for a successful deployment.” The story goes on: “The pilots — in Pittsburgh, Miami-Dade County, Detroit and San Jose — originally sought to examine the socioeconomic changes that autonomous vehicles […]
  1. Channel: Ecommerce & Digital
Ocado and Asda are trialling driverless delivery vans in secret locations across London, in partnership with technology firm Wayve. According to The Evening Standard, both supermarkets have trials underway as… Ocado and Asda are trialling driverless delivery vans in secret locations across London, in partnership with technology firm Wayve. According to The Evening Standard, both supermarkets […]
  1. Technology & Innovation
Uber Eats has partnered with robotics company Cartken to offer automated food delivery in Florida using self-driving robots. The offering will launch with select retailers in the Dadeland area of Miami-Dade County, with plans to expand to additional cities in 2023. Cartken’s AI-powered sidewalk delivery robots currently are used for neighborhood food and grocery delivery, […]
  1. Channel: Ecommerce & Digital
The Information reports that Amazon is delaying the start dates for some new graduates that it hired, some by as long as six months, as it tries to “rein in its corporate headcount.” The moves come after Amazon rescinded some offers and laid off other existing employees. According to the story, “Amazon started contacting would-be […]
  1. Channel: Ecommerce & Digital
In a memo to employees posted yesterday, Amazon CEO Andy Jassy said that layoffs that started this week, and that could number as many as 10,000, are going to continue into the new year. Here’s what Jassy wrote: (Note:  The “Beth” that he refers to is Beth Galetti, Amazon’s SVP, People eXperience and Technology.) “Two […]
  1. Channel: Ecommerce & Digital
The Wall Street Journal reports that Amazon CEO Andy Jassy has launched a “cost-cutting review of the tech giant and paring back on businesses at the company that haven’t been profitable.” According to the story, “The review reflects Mr. Jassy’s intense interest in reducing expenses and focus on profits in recent months, some of the […]
  1. Technology & Innovation
Welcome to Startups Weekly, a nuanced take on this week’s startup news and trends by Senior Reporter and Equity co-host Natasha Mascarenhas. To get this in your inbox, subscribe here. “There’s more dry powder powder than ever before.” “There’s never been a better time to start a startup.” “Discipline is the new scale.” (OK, OK, […]
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  1. Merchandising
  2. Media & Marketing
  3. Technology & Innovation
  4. Merchandising
Testing for Ships in Product Packaging compatibility often involves “a series of drops and vibrations,” a packaging innovation team leader said. Sellers can expect fee discounts for program participation. Amazon is pulling back the curtain on how it’s teeing up more packages to arrive on doorsteps without Amazon logos. Last week, the Ships in Product Packaging program expanded by […]
  1. Shopper & Customer
  2. Department: Food
  3. Department: Nonfood
  4. Media & Marketing
  5. Retailer Media
  6. Agencies & Vendors
  7. Data & Insights
  8. Shopper & Customer
  9. Trends & External Forces
  10. Retail Operations
  11. Merchandising
84.51° is out with a new report that “examines who omnichannel shoppers are, where they shop, and some of the reasons why they choose to shop in-store and online.” Some key findings: •  “This shopper is likely to be Millennial or Gen Z, is engaged with natural and organic, is more likely to have children, […]
  1. Channel: Mass
  2. Corporate Finance
  3. Media & Marketing
  4. Shopper & Customer
  5. Trends & External Forces
Walmart this morning released its final results for Q4 and the just completed fiscal year, saying that Q4 revenue was $173.4 billion, up 5.7 percent from the same period a year ago.  Q4 operating income was up 13 percent to $7.3 billion. US same store sales for the quarter were up four percent. Global e-commerce […]

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