Data & Insights ChatGPT is Now Guiding Consumer Decisions; What Does it Mean for Brands? Among the hallmarks of direct-to-consumer (DTC) e-commerce is the ability to learn, directly from the consumer, what helped guide their purchase decision. Over the years, such insights have given DTC brands the jump on many up-and-coming marketing channels, including podcasts, Snapchat, TikTok … and at this moment, ChatGPT. Within the past few months, consumer responses […] Matt Bahr May 30, 2023May 30, 2023 3 min read AITechnology & InnovationConsumersChatGPTMarketing: SocialMarketing: VoiceData & InsightsDept. NonfoodThick DataMarketing: UGCShoppersSustainabilityShopifyTech: AIStrategyAssociatesPodcastsHealth & WellnessGoogleTikTokDept. Natural / OrganicExecutives 0 Saving Bookmark this article Bookmarked
Data & Insights ChatGPT’s competitors and the unique differences between AI chatbots Since OpenAI launched ChatGPT, it has become synonymous with this new generation of advanced chatbots and the generative text AI that made them possible. However, there are many developers competing in this field who offer different and more unique AI experiences. Let’s talk about these underrated AI projects and the importance of different chatbot experiences […] Retail Technology Innovation Hub May 29, 2023May 29, 2023 3 min read AITechnology & InnovationChatGPTMarketing: VoiceData & InsightsGoogleMarketing: SocialShoppersConsumersTwitterDept. Toys & GamesDept. NonfoodPredictions and ForecastsShopifyAssociatesTrends: FinanceInclusivityInternational - UK 0 Saving Bookmark this article Bookmarked
Data & Insights Google Debuts New Tools to Help Brands Harness the Power of Generative AI Google unveiled a series of new tools for merchants and advertisers at its annual Google Marketing Live event on May 23, 2023. Among the updates that will soon be available are a new generative AI tool to help brands create more sophisticated product imagery, and the ability for brands to have their Google product feed […] Retail TouchPoints May 23, 2023May 23, 2023 6 min read AITechnology & InnovationGoogleData & InsightsDept. NonfoodMarketing: SocialMeta (Facebook)Predictions and ForecastsShoppersDept. Natural / OrganicPricing & PromotionsMarketing: In StoreHealth & WellnessResults & InvestmentShopifyBrick and MortarOperations & Supply Chain 0 Saving Bookmark this article Bookmarked
Channel: Marketplace Product Manager vs Project Manager: What’s the Difference? (2023) More Shopify May 18, 2023May 19, 2023 < 1 min read Shopify 0 Saving Bookmark this article Bookmarked
Channel: Marketplace Voice Commerce: Definition, Benefits, and Advice for Retailers (2023) More Shopify May 18, 2023May 19, 2023 < 1 min read ShopifyMarketing: Voice 0 Saving Bookmark this article Bookmarked
Data & Insights An E-Commerce Business’ Guide To Shipping Policy You might have some of the best products that are also the customers’ need of the hour. You are confident of making a sale but somehow the customer who has passed through stages of funnels doesn’t become your customer. A little analysis of your customer behavior at this stage or simply asking for their feedback […] Latest Shipment May 15, 2023May 15, 2023 7 min read Data & InsightsDeliveryOperations & Supply ChainShoppersReturnsInternationalCompetitionHoliday & EventsCustomer ExperienceWeatherShopifyGovernmentTechnology & InnovationESG and CSRPricing & PromotionsMarketing: VoiceMarketing: SocialBOPISAI 0 Saving Bookmark this article Bookmarked
Trends & External Forces When Retail is Right for Product Startups For many D2C consumer product companies selling on Shopify or Amazon, one question always comes up: “Should I be selling to other retail channels?” Online retail is very effective and sometimes the best way to start selling to consumers. But as consumer product startups grow, they inevitably think about expanding into other retail channels, like […] Retail Bound May 11, 2023May 17, 2023 2 min read ConsumersCompetitionEconomyTechnology & InnovationTargetShoppersBrick and MortarGovernmentMarketing: BroadcastMarketing: In StoreMarketing: PrintOperations & Supply ChainShopifyAssociatesAmazon 0 Saving Bookmark this article Bookmarked
Technology & Innovation How AI technology is changing consumer habits With ChatGPT taking the internet by storm, technology is front of mind for both consumers and brands. Consumers are excited about new developments in the virtual space, and are eager to test AI tools and products out themselves, while brands are seeking ways to apply new Artificial intelligence (AI) tech in order to grow their […] Mintel May 10, 2023May 12, 2023 4 min read Technology & InnovationAIConsumersMarketing: SocialTikTokChatGPTESG and CSRDept. ApparelGoogleData & InsightsShopifyInternational - UKDept. NonfoodDept. Natural / OrganicMarketing: UGCMeta (Facebook)MetaverseResults & InvestmentStore LocationTech: AITech: AR and VRMarketing: In Store 0 Saving Bookmark this article Bookmarked 5
Channel: Marketplace Shopify posts profit as it winds up its logistics arm Shopify reported a surprise first-quarter profit on Thursday and announced the plans to sell its logistics business, sending its shares surging about 28%. Gross profit grew 12% to $717 million… The post Shopify posts profit as it winds up its logistics arm appeared first on Latest Retail Technology News From Across The Globe – Charged. ChargedRetail May 8, 2023May 8, 2023 < 1 min read ShopifyOperations & Supply ChainInternational - UKTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Data & Insights 3 Ways To Boost Post-Purchase Customer Experience And Loyalty With Yotpo And Lateshipment.com Are you up for a simple exercise that will predict how successful your business will be? If yes, answer the following question. What measures do you consciously take to improve your customer’s purchase journey once they’ve hit the buy button? Before we get to the context of things, remember that the post-purchase phase takes up […] Latest Shipment May 6, 2023May 6, 2023 5 min read Data & InsightsShoppersDeliveryMarketing: Loyalty & SubscriptionCustomer ExperienceMarketing: UGCReturnsOperations & Supply ChainConsumersAcquisitionTargetHealth & WellnessPartnershipsShopify 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Excess Inventory: What It Is and 7 Ways to Manage It (2023) Getting rid of your excess inventory is a necessary part of any retail business. But it’s also an opportunity to improve your bottom line. So let’s take a look at seven ways to get rid of your surplus inventory. More Shopify May 6, 2023May 6, 2023 < 1 min read Operations & Supply ChainShopify 0 Saving Bookmark this article Bookmarked
Shopper & Customer Apple Steps of Service: 5 Tips to Improve Customer Service Applying Apple steps of service to your retail business is a great way to improve the customer experience and retain store staff. Get started More Shopify May 6, 2023May 6, 2023 < 1 min read ShoppersShopifyCustomer ExperienceAssociates 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Shopify Lays Off Employees, Sells Off Logistics Business The Information reports that Shopify plans to “lay off 20% of employees and would sell its logistics business to Flexport, as the e-commerce company pushes to cut costs further and refocus on its core business.” The moves come as the company said that its Q1 revenue increased 25% to $1.5 billion, compared to the same […] MorningNewsBeat May 5, 2023May 5, 2023 2 min read Operations & Supply ChainShopifyAmazonAssociatesAcquisitionCompetitionOcadoDeliveryEconomyInternational - North AmericaShoppersExecutivesTech: Robotics 0 Saving Bookmark this article Bookmarked
Channel: Marketplace Shopify reports $1.5B in revenue, lays off 20% of workforce The company is also selling off its logistics business to Flexport, who will become Shopify’s official logistics partner. RetailDive May 4, 2023May 4, 2023 < 1 min read ShopifyAssociatesOperations & Supply ChainPartnerships 0 Saving Bookmark this article Bookmarked
Data & Insights Will ChatGPT Transform Retail CX? Making the Case for AI in Customer Support Since its launch in November, Open AI’s ChatGPT has left no industry untouched and retail is no exception. Grocery delivery giant Instacart recently partnered with Open AI to launch a new artificial intelligence (AI) chatbot feature called “Ask Instacart.” Shopify has integrated ChatGPT into its Shop app. Many retailers are quickly realizing they need to […] Shannon Flanagan May 4, 2023May 12, 2023 3 min read AITechnology & InnovationShoppersCustomer ExperienceChatGPTData & InsightsMarketing: VoicePredictions and ForecastsInstacartConsumersDeliveryMarketing: Loyalty & SubscriptionShopifyDept. NonfoodMarketing: SocialCoca ColaTrends: RetailESG and CSRMarketing: Direct & PersonalizationOwned Brands (Private Label)Pricing & PromotionsStrategyTech: AITech: Robotics 0 Saving Bookmark this article Bookmarked 5
Channel: Marketplace Shopify Sells Logistics Business, Cuts Workforce 20% to Refocus on its ‘Main Quest’ In tandem with strong Q1 2023 earnings, ecommerce platform Shopify announced a number of major strategic moves designed to “sharpen its focus on building and scaling the future of commerce,” including the sale of its logistics business to Flexport and job cuts amounting to 20% of the company’s workforce. Shares of the company surged on […] Retail TouchPoints May 4, 2023May 8, 2023 3 min read ShopifyTechnology & InnovationAIOperations & Supply ChainAssociatesMergersAmazonExecutivesPredictions and ForecastsPartnershipsResults & InvestmentMeta (Facebook)Marketing: SocialTech: RoboticsDept. Toys & GamesGoogleDeliveryConsumersChatGPTAcquisition 0 Saving Bookmark this article Bookmarked
Channel: Marketplace Shopify laying off 20 percent of staff, selling logistics division Shopify said it is cutting 20 percent of its workforce and selling its Flexport logistics business. The layoffs are the online platform provider’s second major round of job cuts this year. RetailWire May 4, 2023May 4, 2023 < 1 min read ShopifyOperations & Supply ChainAssociates 0 Saving Bookmark this article Bookmarked
Channel: Ecommerce & Digital Ocado Group announces an agreement to acquire 6 river systems Ocado Group has announced it has reached agreement with Shopify over the acquisition of 6 River Systems. 6 River Systems is a collaborative AMR (Autonomous Mobile Robot) fulfilment solutions provider… The post Ocado Group announces an agreement to acquire 6 river systems appeared first on Latest Retail Technology News From Across The Globe – Charged. ChargedRetail May 4, 2023May 4, 2023 < 1 min read OcadoAcquisitionTechnology & InnovationShopifyInternational - UKTrends: TechTech: Robotics 0 Saving Bookmark this article Bookmarked
Channel: Marketplace 18 Retail Blogs Every Small Business Owner Should Be Reading There are so many retail blogs to choose from, where do you start? Right here! Use this post to find the best retail blogs to help you succeed. More Shopify May 4, 2023May 4, 2023 < 1 min read Shopify 0 Saving Bookmark this article Bookmarked
Channel: Marketplace 6 Examples of Retail Gamification to Boost Engagement and Sales Retail gamification is a fun and engaging way to build brand awareness and boost sales. Read on for real-life examples to help you get started. More Shopify May 4, 2023May 4, 2023 < 1 min read Shopify 0 Saving Bookmark this article Bookmarked
Channel: Marketplace How To Choose the Best Cash Register for Your Small Business This list features some of the best cash registers for your small business, plus a guide on choosing the right one for your needs. More Shopify May 3, 2023May 3, 2023 < 1 min read Shopify 0 Saving Bookmark this article Bookmarked
Media & Marketing How a POS Customer Loyalty Program Can Help Grow Your Business A POS (point of sale) loyalty program is a customer loyalty program that allows in-person shoppers to earn and redeem rewards during the checkout process. More Shopify April 28, 2023April 28, 2023 < 1 min read Marketing: Loyalty & SubscriptionShoppersShopify 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain Inventory Control Procedures: Tips and Best Practices Inventory control is how a business manages its stock, or the supply of goods it has available for sale. More Shopify April 27, 2023April 27, 2023 < 1 min read Operations & Supply ChainShopifyMerchandising 0 Saving Bookmark this article Bookmarked
Operations & Supply Chain 5 Essential Inventory Management Tools For Retail Inventory management tools help you manage the products you have on hand at your retail store and help you choose which products to include in purchase orders. More Shopify April 27, 2023April 27, 2023 < 1 min read Operations & Supply ChainDept. NonfoodShopify 0 Saving Bookmark this article Bookmarked
Technology & Innovation Shopify adds direct bill payments in bid to become single-stop fintech for merchants Shopify has tapped Israeli B2B payments startup Melio to launch a new bill payment tool that has been designed to give US merchant customers the ability to manage their expenses… The post Shopify adds direct bill payments in bid to become single-stop fintech for merchants appeared first on Latest Retail Technology News From Across The Globe […] ChargedRetail April 25, 2023April 25, 2023 < 1 min read ShopifyTechnology & InnovationTrends: FinanceInternational - UK 0 Saving Bookmark this article Bookmarked
Shopper & Customer How the Right Ecommerce Metrics Can Impact Sales on the Digital Shelf DSI The digital shelf is much like the brick-and-mortar shelf. It’s full of merchandised products and descriptions designed to catch the consumer’s eye. Rather than vying for customers with local high-street retailers, however, digital shelves compete on a global scale. And within this ever-expansive ecommerce ecosystem, one low-quality image or lackluster product description could mean a […] Digital Shelf Institute April 24, 2023April 24, 2023 9 min read MerchandisingShoppersConsumersAITechnology & InnovationMarketing: UGCMarketing: SocialAmazonMarketing: Direct & PersonalizationStrategyDept. NonfoodMarketing: Loyalty & SubscriptionCompetitionCustomer ExperienceShopifyInternational - UKData & InsightsDept. Natural / OrganicMeta (Facebook)Marketing: In StoreBigCommerceHealth & WellnessStore LocationOmnichannelESG and CSRDept. ApparelThick DataTech: AIPodcastsPepsiCoPartnershipsOperations & Supply Chain 0 Saving Bookmark this article Bookmarked
Channel: Marketplace Retail PR: Types, Benefits, and 6 Retail PR Firms (2023) A proactive approach to retail PR can help your business grow. In this article, learn the benefits and different types of retail PR, how to create a retail PR campaign, and also check out six agencies with expertise in the sector. More Shopify April 21, 2023April 21, 2023 < 1 min read ShopifyAgencies 0 Saving Bookmark this article Bookmarked
Media & Marketing 3 Marketing Tips for E-Commerce Brands Impacted by the iOS 16 Update Apple has once again thrown e-commerce marketers a curveball with the release of iOS 16. While the previous updates focused on data privacy, the latest update is centered on giving mobile users more control over their devices. This includes controlling their SMS experience, which is a big deal for marketers and e-commerce brands. The new […] Eric Netsch April 21, 2023April 21, 2023 3 min read ShoppersMarketing: SocialStrategyData & InsightsDept. NonfoodMarketing: Direct & PersonalizationESG and CSRMeta (Facebook)Predictions and ForecastsExecutivesResults & InvestmentShopifyTarget 0 Saving Bookmark this article Bookmarked
Channel: Marketplace The 3 Best POS Systems for Hair Salons Learn more about the features to look for in a POS system that allows you to expedite hair styling and beauty services, enables product upsells, and helps you run an efficient salon. More Shopify April 20, 2023April 20, 2023 < 1 min read ShopifyDept. HBC 0 Saving Bookmark this article Bookmarked
Corporate Finance Floodlight raises $6.4 million as it aims to tackle financial complexities of e-commerce SMEs Floodlight, which is pitched as a smart business account for e-commerce firms, has raised a $6.4 million seed funding round. This was led by Aleph, and 83 North, with contributions from former Shutterfly CEO and Amazon UK Managing Director, Yuval Samet, CEO of RiseUp and former CPO of Klarna, and Juan Lobato, Founder and CEO of Ebury. Floodlight […] Retail Technology Innovation Hub April 18, 2023April 18, 2023 2 min read Results & InvestmentTechnology & InnovationExecutivesData & InsightsPartnershipsInternational - UKDept. NonfoodInternationalShopifyAssociatesAmazon 0 Saving Bookmark this article Bookmarked
Shopper & Customer Shopper & Customer Trends & External Forces Adventure and novelty identified as 2023 flavor trends Kerry’s Flavor Insights report reveals 2023 foodservice consumer trends. Written by Food Business News June 1, 2023June 1, 2023 Saving Bookmark this article Bookmarked
Shopper & Customer Channel: Ecommerce & Digital Media & Marketing Shopper & Customer Trends & External Forces Instacart piloting ‘favorite shopper’ feature The feature, which allows consumers to single out their preferred in-store shoppers to fulfill future orders, will roll out in the coming weeks among select users. Dive Brief: Instacart said in a Tuesday blog it will pilot a feature for customers that lets them select their favorite personal shoppers to fulfill online orders. Select customers and personal shoppers […] Written by Grocery Dive May 31, 2023June 1, 2023 Saving Bookmark this article Bookmarked
Stores & Formats Merchandising Owned Brands (Private Label) Stores & Formats Albertsons gives its Signature private brands a single identity The grocer is bringing its Signature Farms, Signature Care and Signature Cafe private labels under its flagship Signature Select brand and has launched a new advertising campaign to promote the expanded product line. Dive Brief: Albertsons announced Wednesday it is bringing its Signature Farms, Signature Care and Signature Cafe private label products under its flagship Signature Select […] Written by Grocery Dive May 31, 2023June 1, 2023 Saving Bookmark this article Bookmarked
Associates & Employees Department: Nonfood Technology & Innovation Trends & External Forces Associates & Employees More Than 1,700 Amazon Employees Plan Walkout Today From the Seattle Times: “More than 1,700 Amazon employees have pledged to walk off the job on Wednesday, demanding more flexibility with remote work and more attention on Amazon’s climate impact. “Of the 1,726 employees who had signed on to participate by Tuesday afternoon, about 830 plan to physically walk out of offices in Amazon’s […] Written by MorningNewsBeat May 31, 2023June 1, 2023 Saving Bookmark this article Bookmarked
Channel: Delivery Channel: Ecommerce & Digital Department & Category Department: Food Data & Insights Technology & Innovation Instacart begins nationwide rollout of ChatGPT search tool The tool allows customers to find products as well as recipes, food prep tips and more using “natural language” instead of keyword-based searches. Dive Brief: Instacart announced Wednesday it has begun the rollout of an artificial intelligence powered search tool that leverages ChatGPT called Ask Instacart. The company said the new capability will scale to all […] Written by Grocery Dive May 31, 2023June 1, 2023 Saving Bookmark this article Bookmarked