Shopify

  1. Data & Insights

ChatGPT is Now Guiding Consumer Decisions; What Does it Mean for Brands?

Among the hallmarks of direct-to-consumer (DTC) e-commerce is the ability to learn, directly from the consumer, what helped guide their purchase decision. Over the years, such insights have given DTC brands the jump on many up-and-coming marketing channels, including podcasts, Snapchat, TikTok … and at this moment, ChatGPT. Within the past few months, consumer responses […]
3 min read
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  1. Data & Insights

ChatGPT’s competitors and the unique differences between AI chatbots

Since OpenAI launched ChatGPT, it has become synonymous with this new generation of advanced chatbots and the generative text AI that made them possible. However, there are many developers competing in this field who offer different and more unique AI experiences. Let’s talk about these underrated AI projects and the importance of different chatbot experiences […]
3 min read
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  1. Data & Insights

Google Debuts New Tools to Help Brands Harness the Power of Generative AI

Google unveiled a series of new tools for merchants and advertisers at its annual Google Marketing Live event on May 23, 2023. Among the updates that will soon be available are a new generative AI tool to help brands create more sophisticated product imagery, and the ability for brands to have their Google product feed […]
6 min read
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  1. Data & Insights

An E-Commerce Business’ Guide To Shipping Policy

You might have some of the best products that are also the customers’ need of the hour. You are confident of making a sale but somehow the customer who has passed through stages of funnels doesn’t become your customer. A little analysis of your customer behavior at this stage or simply asking for their feedback […]
7 min read
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  1. Trends & External Forces

When Retail is Right for Product Startups

For many D2C consumer product companies selling on Shopify or Amazon, one question always comes up: “Should I be selling to other retail channels?” Online retail is very effective and sometimes the best way to start selling to consumers. But as consumer product startups grow, they inevitably think about expanding into other retail channels, like […]
2 min read
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  1. Technology & Innovation

How AI technology is changing consumer habits

With ChatGPT taking the internet by storm, technology is front of mind for both consumers and brands. Consumers are excited about new developments in the virtual space, and are eager to test AI tools and products out themselves, while brands are seeking ways to apply new Artificial intelligence (AI) tech in order to grow their […]
4 min read
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  1. Channel: Marketplace

Shopify posts profit as it winds up its logistics arm

Shopify reported a surprise first-quarter profit on Thursday and announced the plans to sell its logistics business, sending its shares surging about 28%. Gross profit grew 12% to $717 million… The post Shopify posts profit as it winds up its logistics arm appeared first on Latest Retail Technology News From Across The Globe – Charged.
< 1 min read
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  1. Data & Insights

3 Ways To Boost Post-Purchase Customer Experience And Loyalty With Yotpo And Lateshipment.com

Are you up for a simple exercise that will predict how successful your business will be? If yes, answer the following question. What measures do you consciously take to improve your customer’s purchase journey once they’ve hit the buy button? Before we get to the context of things, remember that the post-purchase phase takes up […]
5 min read
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  1. Operations & Supply Chain

Shopify Lays Off Employees, Sells Off Logistics Business

The Information reports that Shopify plans to “lay off 20% of employees and would sell its logistics business to Flexport, as the e-commerce company pushes to cut costs further and refocus on its core business.” The moves come as the company said that its Q1 revenue increased 25% to $1.5 billion, compared to the same […]
2 min read
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  1. Data & Insights

Will ChatGPT Transform Retail CX? Making the Case for AI in Customer Support

Since its launch in November, Open AI’s ChatGPT has left no industry untouched and retail is no exception. Grocery delivery giant Instacart recently partnered with Open AI to launch a new artificial intelligence (AI) chatbot feature called “Ask Instacart.” Shopify has integrated ChatGPT into its Shop app. Many retailers are quickly realizing they need to […]
3 min read
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  1. Channel: Marketplace

Shopify Sells Logistics Business, Cuts Workforce 20% to Refocus on its ‘Main Quest’

In tandem with strong Q1 2023 earnings, ecommerce platform Shopify announced a number of major strategic moves designed to “sharpen its focus on building and scaling the future of commerce,” including the sale of its logistics business to Flexport and job cuts amounting to 20% of the company’s workforce. Shares of the company surged on […]
3 min read
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  1. Channel: Ecommerce & Digital

Ocado Group announces an agreement to acquire 6 river systems

Ocado Group has announced it has reached agreement with Shopify over the acquisition of 6 River Systems. 6 River Systems is a collaborative AMR (Autonomous Mobile Robot) fulfilment solutions provider… The post Ocado Group announces an agreement to acquire 6 river systems appeared first on Latest Retail Technology News From Across The Globe – Charged.
< 1 min read
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  1. Technology & Innovation

Shopify adds direct bill payments in bid to become single-stop fintech for merchants

Shopify has tapped Israeli B2B payments startup Melio to launch a new bill payment tool that has been designed to give US merchant customers the ability to manage their expenses… The post Shopify adds direct bill payments in bid to become single-stop fintech for merchants appeared first on Latest Retail Technology News From Across The Globe […]
< 1 min read
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  1. Shopper & Customer

How the Right Ecommerce Metrics Can Impact Sales on the Digital Shelf DSI

The digital shelf is much like the brick-and-mortar shelf. It’s full of merchandised products and descriptions designed to catch the consumer’s eye. Rather than vying for customers with local high-street retailers, however, digital shelves compete on a global scale. And within this ever-expansive ecommerce ecosystem, one low-quality image or lackluster product description could mean a […]
9 min read
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  1. Media & Marketing

3 Marketing Tips for E-Commerce Brands Impacted by the iOS 16 Update

Apple has once again thrown e-commerce marketers a curveball with the release of iOS 16. While the previous updates focused on data privacy, the latest update is centered on giving mobile users more control over their devices. This includes controlling their SMS experience, which is a big deal for marketers and e-commerce brands. The new […]
3 min read
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  1. Corporate Finance

Floodlight raises $6.4 million as it aims to tackle financial complexities of e-commerce SMEs 

Floodlight, which is pitched as a smart business account for e-commerce firms, has raised a $6.4 million seed funding round. This was led by Aleph, and 83 North, with contributions from former Shutterfly CEO and Amazon UK Managing Director, Yuval Samet, CEO of RiseUp and former CPO of Klarna, and Juan Lobato, Founder and CEO of Ebury.  Floodlight […]
2 min read
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Editor’s Choice

  1. Shopper & Customer
  2. Channel: Ecommerce & Digital
  3. Media & Marketing
  4. Shopper & Customer
  5. Trends & External Forces

Instacart piloting ‘favorite shopper’ feature

The feature, which allows consumers to single out their preferred in-store shoppers to fulfill future orders, will roll out in the coming weeks among select users. Dive Brief: Instacart said in a Tuesday blog it will pilot a feature for customers that lets them select their favorite personal shoppers to fulfill online orders. Select customers and personal shoppers […]
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Courtesy of Albertsons
  1. Stores & Formats
  2. Merchandising
  3. Owned Brands (Private Label)
  4. Stores & Formats

Albertsons gives its Signature private brands a single identity

The grocer is bringing its Signature Farms, Signature Care and Signature Cafe private labels under its flagship Signature Select brand and has launched a new advertising campaign to promote the expanded product line. Dive Brief: Albertsons announced Wednesday it is bringing its Signature Farms, Signature Care and Signature Cafe private label products under its flagship Signature Select […]
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  1. Associates & Employees
  2. Department: Nonfood
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees

More Than 1,700 Amazon Employees Plan Walkout Today

From the Seattle Times: “More than 1,700 Amazon employees have pledged to walk off the job on Wednesday, demanding more flexibility with remote work and more attention on Amazon’s climate impact. “Of the 1,726 employees who had signed on to participate by Tuesday afternoon, about 830 plan to physically walk out of offices in Amazon’s […]
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  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Department & Category
  4. Department: Food
  5. Data & Insights
  6. Technology & Innovation

Instacart begins nationwide rollout of ChatGPT search tool

The tool allows customers to find products as well as recipes, food prep tips and more using “natural language” instead of keyword-based searches. Dive Brief: Instacart announced Wednesday it has begun the rollout of an artificial intelligence powered search tool that leverages ChatGPT called Ask Instacart. The company said the new capability will scale to all […]
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