1. Shopper & Customer
Trends in retail change quickly, and the pandemic drove consumers to reshape the retail landscape at breakneck speed. According to McKinsey research, 40 percent of shoppers bought from different brands or retailers than they had in the past, and more than 80 percent developed new shopping behaviors while quarantined during the pandemic. But addressing changing […]
  1. Operations & Supply Chain
Companies and e-commerce retail stores have fundamentally changed their approach to inventory management over the past five to seven years. Previously, everything was managed manually, and the company could afford write-offs. But today, due to declining margins, increased competition, and centralised management, tracking inventory and carefully minimising human error risks is essential. Inventory management systems […]
  1. Trends & External Forces
Buy now, pay later (BNPL) was the trendiest way to pay for all those lockdown purchases back in 2020. But now, as BNPL offerings — and consumers’ understanding of them — mature, the explosive growth of the last two years is slowing. With inflation and interest rates on the rise, a more nuanced approach to […]
  1. Shopper & Customer
What Fast Fulfillment Means to Consumers The unprecedented growth of the e-commerce industry has been front-page news – as have the global supply chain disruptions that followed. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand.  With supply chain disruptions making […]
  1. Technology & Innovation
Retail integration platform Patchworks has received £1.5 million in funding from Gresham House Ventures. This follows an initial investment of £3.3 million in August last year. Patchworks plans to utilise the new funds to continue its expansion into Europe. The firm connects key e-commerce systems, including storefronts such as Shopify and BigCommerce, ERPs, CRMs, and fulfilment […]
  1. Data & Insights
Creating a positive experience via great customer service impacts how your audience perceives your business. It not only impacts your existing customers but influences your prospective customers as well. Many consumers do brand research and read online reviews before committing to a business. Negative comments from dissatisfied customers could drive potential customers to your competition.Therefore, […]
  1. Operations & Supply Chain
*80% of retailers have been hit with supply problems in the last year; *52% of shops and ecommerce brands have experienced stockouts, resulting in a loss of sales; *Supply crisis has added 23% to retailers’ costs over the last year and 51% have put up prices as a result; * Results are from a new […]
  1. Shopper & Customer
On June 8 and 9, 2022, Deliver Event took place in Amsterdam. This event gave us the opportunity to meet and exchange with logistics solutions from all over the world. In this context, I had the opportunity to exchange with Andrew Chan, co-founder and CMO at AfterShip. The company, now based in Hong-Kong, had its […]
  1. Data & Insights
When a small to midsize business (SMB) experiences rapid growth its profit margins might go up, but its back-office operations often go into meltdown. Spreadsheets get used to plug gaps between systems; mistakes and delays become commonplace, resulting in poor customer feedback; tedious manual workflows take up the time and energy of team members; and […]
  1. Channel: Ecommerce & Digital
Amazon recently announced that Prime Day 2022 will be July 12th -13th.  Being among the most popular shopping days of the year, Amazon Prime Day is like experiencing Christmas in July for Amazon retailers. Here are some valuable tips to help product brands prepare for Amazon Prime Day 2022. ‍ 1. Optimize your Amazon Product […]
  1. Data & Insights
When an SME merchant experiences rapid growth its profit margins might go up – but its back office operations often go into meltdown.Spreadsheets get used to plug gaps between systems; mistakes and delays become commonplace, resulting in poor customer feedback; tedious manual workflows take up the time and energy of team members; and a lack […]
  1. Partnerships & Alt Profit
A 45-year-old family-owned luxury business might not be the kind of company one expects to be at the cutting edge of digital commerce, but thanks to President Ken Natori, the company’s second-generation leader, Natori is just that. The designer fashion brand launched its own ecommerce operation in 2008, at a time when many other high-end […]
  1. Channel: Marketplace
Open SaaS ecommerce platform BigCommerce has purchased Feedonomics, a data feed management platform, for approximately $145 million. Feedonomics aims to help mid-market and enterprise merchants succeed on hundreds of advertising channels and marketplaces by ingesting, unifying, enhancing and syndicating product data, and then syncing the resulting order data back into merchants’ existing systems to help […]
  1. Media & Marketing
Bristol, UK, and Austin, Texas-based tech firm, Brighpearl, is launching its first podcast, the ‘Lightning 50 E-Commerce Growth Hacking’ show, on Thursday, 21st April 2022. Hosted by industry expert Caroline Baldwin, the podcast is a weekly 15-minute bitesize show in which Baldwin interviews retail luminaries from high growth companies.  Each guest on the show has […]
  1. Channel: Ecommerce & Digital
SEATTLE — Amazon Prime will soon offer members to get perks like free delivery even when they are shopping from other online merchants. “We always aim to exceed Prime members’ expectations by offering more selection, exclusive deals, quality content, and convenient features,” Amazon Prime vice president Jamil Ghani said. “With the introduction of Buy with […]
  1. Media & Marketing
A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing  (29%), retail operations (26%) and online payments (24%) score highly 63% of US brands plan to increase investment in retail software in 2022. Only 1% will decrease their investment “The pandemic has been like a meteor hitting the retail sector, and software […]
  1. Channel: Marketplace
BigCommerce has released a new multi-storefront feature, which helps enterprise merchants to create and manage multiple storefronts within a single BigCommerce store. The Open SaaS ecommerce platform says the feature… The post BigCommerce releases new multi-storefront feature appeared first on Latest Retail Technology News From Across The Globe – Charged.
  1. Shopper & Customer
The retail world has embraced many innovations through the years, from in-store technology like self-service checkouts to the digital domain of e-commerce. The latter has of course had a major impact on the sector, with a host of brands now operating in that sphere. Because of the level of competition, it can feel like a […]
  1. Partnerships & Alt Profit
One-click checkout continues to stretch out its moment, and Sleek is the latest startup to get in on the venture capital action, where similar companies like Ownit, Bolt,, OurPass and Rapyd have collectively raised over $3 billion in investments within the past 18 months. Toronto-based Sleek, which was part of Y Combinator’s summer 2021 […]
  1. Technology & Innovation
Seven months after publicly launching its company, Rutter is back with a new capital injection, this time $27 million in a Series A financing round led by Andreessen Horowitz. We first met founders Eric Yu and Peter Zhou last year when the company raised $1.5 million. They started off building a universal e-commerce API for […]
  1. Media & Marketing
Ted Baker has launched a new website in partnership with BigCommerce. The latter worked with Wunderman Thompson Commerce to integrate Bloomreach’s content management solution, and Bloomreach Discovery, its search and merchandising solution, into the Ted Baker store. The latter’s 12 regional storefronts will be localised. Shoppers will be able to browse in their preferred language such as English, […]
  1. Technology & Innovation
Ted Baker has launched a new website in partnership with BigCommerce. The retailer has already previously worked with Wunderman Thompson Commerce to integrate Bloomreach’s content management solution, and Bloomreach Discovery,… The post Ted Baker launches new site in partnership with BigCommerce appeared first on Latest Retail Technology News From Across The Globe – Charged.
  1. Shopper & Customer
Retailers have traditionally onboarded their drop-ship, marketplace and wholesale suppliers using electronic data interchange (EDI), which is a fancy way of saying information that is sent from one company to another electronically. However, setting up this process can take months, time most retailers don’t have if they want to get ahead in Amazon’s world. In […]
  1. International
In episode 335 of Total Retail Talks, recorded at the National Retail Federation’s Big Show last month in New York, Editor-in-Chief Joe Keenan interviews Ken Natori, president of The Natori Company, a family-owned high-end women’s fashion brand. Natori discusses the brand’s heritage and its products, his career background before joining his family business, and the […]
  1. Retail Operations
For this week’s edition of 3 Things, we are diving into our eCommerce Retailer Forecasts. Our forecasts can be paired with our recent 2022 eCommerce Performance Benchmark which explores brands’ expectations for eCommerce growth, penetration, mix of business and margin. Combining both perspectives can aid in more accurately forecasting for your own brand. One of […]
  1. International
Premier league football club Tottenham Hotspur has selected BigCommerce’s platform to improve its online store and drive its expansion into international markets.  “BigCommerce’s leading open SaaS approach was a deciding factor for us,” says Duncan Pass, Head of Retail at Tottenham Hotspur. “Their flexible e-commerce platform combined with their curated ecosystem of integration partners create […]
  1. Partnerships & Alt Profit
Premier League football club Tottenham Hotspur have partnered with BigCommerce to help optimise its online store and drive international expansion. The partnership between the two brands will enable Tottenham Hotspur… The post Tottenham Hotspur partners with BigCommerce appeared first on Latest Retail Technology News From Across The Globe – Charged.
  1. Shopper & Customer
Alongside the dramatic growth in e-commerce, in part fueled by the pandemic, there’s also increased demand for services that can help merchants more easily participate online. A startup called Soona, now backed by an additional $35 million in Series B funding, has been tapping into this market with its platform that allows brands to create […]

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Editor’s Choice

  1. Channel: Club
  2. Corporate Strategy
  3. Owned Brands (Private Label)
CFO Richard Galanti says customers not trading down to private label Costco Wholesale has followed up one strong fiscal year with another. The Issaquah, Wash.-based warehouse club chain posted double-digit net and comparable sales growth for its fiscal 2022 fourth quarter and full year, while topping Wall Street’s consensus earnings-per-share forecast for both periods. Related: Costco […]
  1. Technology & Innovation
  2. Channel: Ecommerce & Digital
  3. Channel: Mass
  4. Corporate Strategy
  5. Corporate Finance
  6. Partnerships & Alt Profit
  7. Media & Marketing
  8. Data & Insights
  9. International
  10. Shopper & Customer
  11. Start Ups
  12. Technology & Innovation
  13. Trends & External Forces
  14. Associates & Employees
  15. Operations & Supply Chain
  16. Stores & Formats
RTIH rounds up the retail systems ventures whose funding rounds have been making headlines, including Swiftly, Ryft, Instant Commerce, and 1MRobotics. 1. Ryft Ryft, a PSD2 compliant payments system firm, has raised a seed round, led by SFC Capital. Additional investors include the ex-founder of Shutterstock and the founder of LoveFilm. This brings Ryft’s total […]
  1. Operations & Supply Chain
  2. Channel: Mass
  3. Corporate Strategy
  4. Media & Marketing
  5. Shopper & Customer
  6. Retail Operations
  7. Holiday & Events
  8. Merchandising
  9. Operations & Supply Chain
Axios reports that “Walmart+ members in some U.S. markets will be able to schedule to have returns picked up from their doorsteps starting the first week in October … ‘Return Pickup from Home’ is scheduled by app.” Walmart says that “members won’t need to provide a box or a label – simply hand off the […]
  1. Department: Food
  2. International
  3. Trends & External Forces
International Fresh Produce Association report gauges sector’s economic impact. The U.S. fresh produce and floral industries support 2.2 million total jobs across all 50 states and $120.1 billion in labor income, nearly reaching pre-COVID levels, according to an economic impact study conducted on behalf of the International Fresh Produce Association. The report highlights the significant role the […]