BigCommerce

  1. Corporate Strategy

How Do You Make Instant Commerce Happen?

Merchants of all sizes and across categories have heard the call: to survive in an era of heightened expectations, they must empower consumers to buy anytime, anywhere and in any way they want. And oh yeah, they have to get those products to customers’ doorsteps faster.  Companies like Feedonomics are making it a reality by […]
< 1 min read
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  1. Operations & Supply Chain

How to master your inventory management

If you want to stay afloat as an e-commerce business, you need to do more than just make consistent sales. When the sales start coming in, great – but the more popular your site becomes, the more cracks will become exposed in a poor inventory setup. Effectively tracking and managing your stock is key to […]
2 min read
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  1. Data & Insights

How To Keep Your E-Commerce Store’s Return Rate In Check

Here’s the thing — returns are a great benefactor to your CX but that’s only when they’re handled right. However, if they are left unchecked and run rampant, they can have serious consequences for your business across multiple areas. Therefore, it is important to address a high return rate to ensure you handle returns effectively. […]
7 min read
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  1. Technology & Innovation

Footwear retailer Soletrader unveils new headless e-commerce site using BigCommerce platform

Soletrader has launched its new headless and composable website on the BigCommerce platform. Founded over 60 years ago, Soletrader has more than 28 bricks and mortar stores and concessions across the UK, trading as Soletrader and Sole. “We had replatformed our previous websites only three years ago, and they were very much still fit for […]
2 min read
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  1. Technology & Innovation

2024 RTIH Innovation Awards judge Carole Kingsbury takes on Chief Technology Officer role at C&C Group

C&C Group, an Irish manufacturer, marketer and distributor of alcoholic drinks, has appointed Carole Kingsbury as its new CTO. Last year, Kingsbury departed Ted Baker, where she served as Director of IT, with plans to take some time out. “Not often we get the opportunity to take a break in our world,” she told RTIH […]
2 min read
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  1. Shopper & Customer

British Home Improvement Retailer MKM Lays the Foundation for Future Success with New Composable Website

MKM Building Supplies is one of the leading home improvement purveyors for both commercial and DIY customers throughout the United Kingdom, known for its personal touch and localized offerings. But when it came to serving customers online, the company was decidedly behind the times. Image courtesy MKM “As a business, MKM is very traditional; people […]
6 min read
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  1. Channel: Marketplace

The online gloves are off: BigCommerce CEO Brent Bellm slams “baseless” Shopify total cost of ownership claims

Brent Bellm, Chief Executive Officer at BigCommerce, has taken to social media to hit out at e-commerce rival Shopify. Last week, the latter flagged up a study claiming that it has the best total cost of ownership in commerce. “We are better value because where our competitors put their complexity onto the backs of their […]
3 min read
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  1. Operations & Supply Chain

3 Ecommerce Logistics Trends that are Changing Retail Right Now

The ecommerce industry has experienced rapid growth in recent years, with global sales reaching an estimated $5.8 trillion in 2023, according to research by Statista. The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. […]
4 min read
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  1. Retail Operations

DNA Payments Group hires Adyen’s Jan-Pieter Lips as CEO as it eyes next phase of growth in UK and EU

DNA Payments Group, an omnichannel payments company operating in the UK and EU, has appointed former Adyen executive, Jan-Pieter (JP) Lips, as its new Chief Executive Officer.  He will be responsible for DNA Payments’ next period of growth as the company continues to develop and provide payments solutions into fast growing vertical market sectors such […]
2 min read
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  1. Partnerships & Alt Profit

Kitchen Brand Houzer Invests in D2C Growth

While at NRF 2024: Retail’s Big Show in New York City this week, Editor-in-Chief Joe Keenan spoke with Michael Challinger, CEO of Houzer, an emerging kitchen and bathroom product company, to learn more about the brand’s partnership with commerce platform BigCommerce. Challinger discusses transforming the Houzer digital business after joining the company as CEO, why […]
< 1 min read
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  1. Data & Insights

3 Ways AI Can Benefit Retailers in 2024

The National Retail Federation forecasted 2023 holiday sales to grow between 3 percent and 4 percent. And while sales growth has slowed due to the pandemic, economic uncertainty, and other factors, retailers must still compete — if not compete even harder — for consumers’ eyeballs and wallets. The smartest retailers will leverage advanced technologies like […]
2 min read
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  1. Channel: Marketplace

Why Shopify’s 2023 AI Releases Could Change the SMB E-Commerce Game

Rare is the e-commerce small to midsize business (SMB) that has the time, resources and expertise to build its own website. It’s basically Amazon.com, Shopify, a Shopify competitor, or bust. Thanks to a bunch of artificial intelligence-powered releases from Shopify in the second half of 2023, that’s not necessarily as limiting as it might sound. […]
3 min read
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  1. Technology & Innovation

Including HMV, Asda, and Ikea UK: RTIH presents the retail technology week in numbers

Do you like numbers? Do you like retail systems news? Then this is the article for you. Including TrusTrace, New Look, Square, Fossil Group, NewStore, InPost, and the 2023 RTIH Innovation Awards. 5…This week, we announced the winning submissions for the 2023 RTIH Innovation Awards, sponsored by PMC, FreedomPay, Worldpay from FIS, CADS, 3D Cloud […]
6 min read
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  1. Shopper & Customer

Embracing The Retail Renaissance: Strategies For Independent Retailers

In this era of the “Retail Renaissance,” independent retailers are in a prime position to carve their niche in the market through innovative marketing ideas and concepts. The fusion of digital technology, experiential engagement, and personalized narratives empowers these retailers to thrive. Research shows that 75% of businesses increased their credibility and trust by harnessing […]
4 min read
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  1. Shopper & Customer

Crafting A Unique Brand Identity And Customer Engagement In Retail

Imagine walking into a store where every detail, from the decor to the products on the shelves, tells a compelling story. A story that captivates your senses and entices you to become a part of it. Welcome to the world of crafting a unique brand identity and customer engagement in retail. In this article, we […]
4 min read
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  1. Data & Insights

How To Handle The Holiday Rush With Post-Purchase Order Tracking

The holiday shopping season means an entirely different thing for shoppers and merchants. For the latter, it’s not just about festivities, gift-giving, and visiting places but the busiest time of year, when they have to work amidst the incoming rush if they’re looking to stay ahead of the competition and maximize sales.  In the case […]
6 min read
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  1. Data & Insights

Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

I decided to switch to reusable bags instead of plastic ones, and I’m tote-ally okay with it. Well, that isn’t just a fun wordplay; it’s a statement that perfectly captures how the winds of change are sweeping across the marketplace. The retail landscape is undergoing a monumental shift, and the numbers prove it. According to […]
13 min read
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  1. Agencies & Vendors

Never a dull moment: Director of IT Carole Kingsbury announces departure from Ted Baker

Carole Kingsbury has departed Ted Baker, where she served as Director of IT. She joined the company in 2019 as Head of Project Delivery, before taking on the role of Head of Business Solutions in 2020, and then Director of IT in 2022. Ted Baker has been cutting head office jobs following its acquisition by […]
2 min read
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  1. Merchandising

How To Set Company Goals for Digital Shelf Success DSI

“It [ecommerce] is a different animal in that to sell it, you have to know it. You have to use your network to be able to see how it’s working elsewhere. Because it’s 27 years old, it’s relatively a baby compared to traditional retail.” — Colette Richards, Director of Alternative Sales and Distribution, Barcel USA […]
9 min read
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  1. Corporate Strategy

The MACH Alliance announces executive board changes and flags growth in North America

The MACH Alliance, a group of companies focused on advocating for open, best-of-breed technology ecosystems, has announced changes to its executive board and leadership team. Board elections take place every year with each term lasting two years. Executive board members are permitted to serve a maximum of two terms. The MACH Alliance says that the […]
2 min read
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  1. Technology & Innovation

MACH Alliance taps into FinTech as PayPal becomes first company to join Supporter membership category

MACH Alliance, a group of tech companies focused on advocating for open, best-of-breed technology ecosystems, has announced PayPal as the first company to join its new Supporter membership category. The move represents the expansion of MACH Alliance into the FinTech sector. The Supporter membership category is for companies that sit outside of the requirements for […]
< 1 min read
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  1. Data & Insights

5 Product Page Optimization Tips to Get More Sales

While having a product page with quality images and a description might have been enough a few years ago, the current e-commerce landscape demands that your product pages aren’t just “nice” but effective. A competently optimized product page can increase your presence in relevant search results, improve the customer experience, and ensure your conversion rate […]
3 min read
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  1. Technology & Innovation

Starring AiFi, ZERO10, and Slalom: Check out last week’s most read RTIH retail technology articles

These are the RTIH articles that caught your fancy last week, including EE, Barclaycard, the Isle of Wight Festival 2023, no-boxx, Valtech, commercetools, MACH Alliance, and Brave Bison Commerce. UK mobile network giant EE seeks to reinvent retail with new Studio store launch at Westfield London EE has opened a new flagship store, The EE […]
4 min read
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  1. Shopper & Customer

How the Right Ecommerce Metrics Can Impact Sales on the Digital Shelf DSI

The digital shelf is much like the brick-and-mortar shelf. It’s full of merchandised products and descriptions designed to catch the consumer’s eye. Rather than vying for customers with local high-street retailers, however, digital shelves compete on a global scale. And within this ever-expansive ecommerce ecosystem, one low-quality image or lackluster product description could mean a […]
9 min read
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  1. Technology & Innovation

Why Enterprise Retailers Need Composable Commerce to Modernize Their E-Commerce Operations

With a macroeconomic headwind looming, now is the time for enterprise retailers to reduce their exposure and risk with the objective of making smart investments in their technology stacks to future-proof their e-commerce operations to ensure adaptability during periods of economic uncertainty. Composable commerce — a modular approach that allows merchants to customize their tech […]
3 min read
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  1. Shopper & Customer

Interview: Andrew Chan, Co-founder & CMO – AfterShip

On June 8 and 9, 2022, Deliver Event took place in Amsterdam. This event gave us the opportunity to meet and exchange with logistics solutions from all over the world. In this context, I had the opportunity to exchange with Andrew Chan, co-founder and CMO at AfterShip. The company, now based in Hong-Kong, had its […]
4 min read
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  1. Channel: Delivery

Jason & Scot Show Episode 284 Annual Predictions 2022

A weekly podcast with the latest e-commerce news and events. Episode 284 is our annual predictions episode for 2021 and a recap of our 2021 predictions. Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook 2021 Predictions Recap Jason: Made to Order apparel business > […]
30 min read
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Ranked: The Fastest Shrinking Jobs in the U.S. (2023-2033F)

See this visualization first on the Voronoi app. Use This Visualization Ranked: Occupations With the Most Projected Job Cuts This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. As the economy shifts, the employment landscape changes. […]
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Adobe Predicts 8.4% Growth in Online Holiday Sales, Driven by Discounting

Adobe expects U.S. online sales to hit a record $240.8 billion this holiday shopping season (covering the period from Nov. 1 to Dec. 31), representing 8.4% growth year-over-year. Shopping on mobile devices also is expected to hit a new milestone, growing 12.8% YoY to contribute a record $128.1 billion, which would represent a 53.2% share of online spend this season […]
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  1. Media & Marketing
  2. Retail Ecosystem
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Future of Marketing: Part One

Today, we’re kicking off a special two-part series answering your questions about all things marketing.  Scott puts on his professor hat and answers your questions surrounding common marketing misconceptions, the power of community-driven marketing, and what the future holds for the industry.  Music: https://www.davidcuttermusic.com / @dcuttermusic Subscribe to No Mercy / No Malice Buy “The […]
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  1. Shopper & Customer
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Charted: Maxed-Out Credit Cards by Generation

See this visualization first on the Voronoi app. Use This Visualization Credit Card Utilization By Generation This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. In the first quarter of 2024, the nationwide aggregate credit card […]
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