dunnhumby

  1. Channel: Grocery

Save A Lot, Food 4 Less are the best-positioned grocers to serve SNAP shoppers, report finds

Dollar General, Winco and Grocery Outlet rounded out the top five grocers Dunnhumby concluded are most likely to serve financially stressed shoppers while also having reputations for offering low prices.
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  1. Shopper & Customer

Why Traditional Grocers Face A Nightmare Narrative

The Street has a story about how Walmart, Kroger, Target, Amazon, Albertsons and all traditional supermarkets have a problem bigger than inflation – the general public thinks that “prices are higher than they actually are and that brands are taking advantage of the situation.” Which is bad for traditional grocers, and good for the likes […]
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  1. Media & Marketing

Eagle Eye snags five-year deal with John Lewis Partnership for new loyalty initiative

Eagle Eye has secured a five-year contract with The John Lewis Partnership for its new pan-partnership loyalty project launching in 2024 alongside dunnhumby. This brings together Eagle Eye’s existing relationships with John Lewis, as first announced in 2017 to improve the retailer’s digital marketing capabilities, and with Waitrose, as subsequently announced in 2019. The project […]
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  1. Retailer Media

H-E-B is No. 1 in dunnhumby Index

CHICAGO –– H-E-B has regained the leadership position in the sixth annual dunnhumby Retailer Preference Index (RPI), an examination of the U.S. grocery market by data science firm dunnhumby. Costco Wholesale holds the second position in this year’s index, followed by Amazon. Wegmans held the fourth position for the third consecutive year. Rounding out the […]
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  1. Retailer Media

Dunnhumby releases new tool to forecast impact of price and promos on sales

Customer data science firm Dunnhumby has released a new machine learning-powered tool, enabling retailers to predict a year’s worth of sales based on various pricing and promotion scenarios. The company… The post Dunnhumby releases new tool to forecast impact of price and promos on sales appeared first on Latest Retail Technology News From Across The […]
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  1. Retailer Media

Dunnhumby launches tool to help CPGs maintain market share during inflationary climate

Consumer insights specialist Dunnhumby has today announced the UK launch of a new tool capable of forecasting the sales impact of changes to a product’s pricing and promotional strategy. Revenue Growth Planner, available now in the UK, uses Dunnhumby’s Customer Demand Model to simulate the likely effects of any modifications to either a product’s base […]
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  1. Channel: Delivery

DoorDash Partners with ALDI To Expand On-Demand Grocery Delivery

DoorDash Partners with ALDI To Expand On-Demand Grocery Delivery Propelling DoorDash’s growth in grocery forward, the new partnership brings same-day delivery to more than 2,100 ALDI locations nationwide SAN FRANCISCO, Calif. – February 23, 2023 – DoorDash (NYSE: DASH), the local commerce platform, and ALDI, the grocery price leader for six years running*, today announced […]
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  1. Retailer Media

Consumer Loyalty & Engagement with Kearney’s Katherine Black

The CPG Guys speak with Katherine Black, Senior Partner at Kearney, a global consulting partnership with presence in 40 countries. Follow Katherine Black on LinkedIn at: https://www.linkedin.com/in/katherine-p-black/Follow Kearney on LinkedIn at: https://www.linkedin.com/company/kearney/Follow Kearney online at: https://www.kearney.com/about/our-people/kearney-originals/article/-/insights/katherine-black Katherine answers these questions: 1) Let’s start with your professional background. I met you over a decade ago when […]
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  1. Channel: Grocery

H-E-B Takes Top Spot In dunnhumby Grocery Preference Index

The sixth annual dunnhumby Retailer Preference Index (RPI) is out, concluding that “three years after the pandemic upturned the grocery industry, H-E-B has regained its leadership position from Amazon with Costco following closely behind in second place. Amazon fell to third while Wegmans took the fourth spot for the third year in a row. “The […]
3 min read
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  1. Shopper & Customer

dunnhumby’s Sixth Annual Retailer Preference Index (RPI) for U.S. Grocery
THE GROCERS BEST ‘BUILT TO LAST’

H-E-B, Costco Best Navigate The 2020 – 2022 Pandemic Grocery Market Upheaval, Bumping Amazon From Its Top Ranking Customers emerged from 2020 – 2022 placing more importance than ever on finding the right balance of savings and quality while placing less importance on saving time. Pandemic surge in retailer digital capabilities and consumer digital adoption […]
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  1. Retailer Media

Dunnhumby Survey: H-E-B Regains Title of America’s Top Grocer as Club Stores Move Up the Ranks

Three years after the pandemic upturned the grocery industry, omnichannel chain H-E-B has regained its leadership position as the top U.S. grocery retailer from Amazon, with Costco following closely behind in second place, according to the sixth annual Dunnhumby Retailer Preference Index (RPI). Amazon fell to third, while Wegmans took the fourth spot for the […]
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  1. Retailer Media

dunnhumby appoints Matt O’Grady as president, Americas

CHICAGO –  dunnhumby has appointed Matt O’Grady as dunnhumby’s president of the Americas region, the company said Monday. In this newly created role, O’Grady will be responsible for delivering the company’s growth strategy across both North America and South America, and will report directly to chief executive officer Dan Olley. “We are extremely pleased and fortunate […]
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  1. Shopper & Customer

Your Views:  Declared Hostilities

Little bit of hostility out in the MNB community this week… Yesterday we noted that the latest dunnhumby Consumer Trends Tracker (CTT) is out, and underlines the fact that “Americans believe that food-at-home inflation has hit 22.8%, 9.7 points higher than the 13.1% annual rate reported by the U.S. Bureau of Labor Statistics.” One MNB […]
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  1. Shopper & Customer

Study: Americans Dramatically Overstate Food Inflation Numbers

The latest dunnhumby Consumer Trends Tracker (CTT) is out, and underlines the fact that “Americans believe that food-at-home inflation has hit 22.8%, 9.7 points higher than the 13.1% annual rate reported by the U.S. Bureau of Labor Statistics.” Other key findings: •  “Sixty-four percent of U.S. consumers report they would have difficulty covering an unexpected […]
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  1. Shopper & Customer

Americans inflate the impact of higher prices

American consumers believe that food inflation is 5.1 percent higher than it is in reality, according to new research from dunnhumby. “Consumers are responding by changing their shopping behavior, and perhaps most troublingly, nearly a third are cutting back or completing eliminating some meals,” said Grant Steadman, president for North America at dunnhumby. “Retailers and […]
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  1. Shopper & Customer

Consumers believe food inflation is higher than it is

CHICAGO – Americans believe that food-at-home inflation has hit 22.8%, 9.7 points higher than the 13.1% annual rate reported by the U.S. Bureau of Labor Statistics, according to the latest dunnhumby Consumer Trends Tracker (CTT) released Monday. The perceived rate of food at home inflation is 5.1% higher than the dunnhumby Consumer Pulse report from February […]
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  1. Agencies & Vendors

Study: Market Basket, Aldi, WinCo Best At Coping With Inflation Pressures

dunnhumby has released a special edition of its Retailer Preference Index (RPI), looking at which grocers are best serving their customers in a faltering economy, and concluded that the top five are Market Basket, Aldi, WinCo, Grocery Outlet and Save A Lot. Rounding out the top 10:  Lidl, Dollar General, Food4LessFoodsCo, Family Dollar, and Military […]
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  1. Shopper & Customer

Market Basket tops index of retailers for inflationary times

LAS VEGAS, Nev. – Market Basket is rated the top U.S. grocer in terms of gaining customers as consumer prices rise, according to a special edition of the Retailer Preference Index (RPI) from dunnhumby, a provider of customer data and analysis. Market Basket topped all 69 retailers in the Inflation RPI rankings, ahead of household […]
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  1. Data & Insights

Evri appoints Harvinder Atwal as Chief Data Officer

Evri, the parcel delivery firm formerly known as Hermes, has hired Harvinder Atwal for the newly created role of Chief Data Officer. Atwal joins from MoneySuperMarket where he was Chief Data Scientist. Prior to that he worked for Dunnhumby where he was Insight Director for Tesco Clubcard development. In his new role, Atwal will be […]
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  1. Channel: Mass

Tesco launches UK’s largest digital ad network

Tesco has partnered with customer insight firm Dunnhumby and media insight business JCDecaux have partnered up to create a 500-screen retail-based digital display advertising network. The SmartScreen network is the… The post Tesco launches UK’s largest digital ad network appeared first on Latest Retail Technology News From Across The Globe – Charged.
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  1. Media & Marketing

dunnhumby and VST launch Planogram Publisher following beta test

VST and dunnhumby have announced the launch of Planogram Publisher – software that makes retailer planogram data accessible to CPG brands. Planogram data has become increasingly complex as retailers provide more differentiation by store, which means tracking what’s actually happening in stores has become almost impossible for brands. Whilst brands would have previously made numerous […]
4 min read
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  1. Channel: Grocery

SN Top 10: H-E-B, Amazon, Wakefern top the week’s headlines

In this week’s recap of the Top 10 most popular Supermarket News articles, H-E-B bests Amazon as dunnhumby’s top U.S. e-grocer ranked as the week’s top story. No. 1 H-E-B edged out Amazon and its Amazon Fresh supermarket banner as the highest-ranked
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  1. Channel: Ecommerce & Digital

H-E-B Edges Out Amazon, Walmart as Americans’ Favorite Online Grocer

H-E-B narrowly defeated second-place Amazon and third-place Amazon Fresh as the top-ranked ecommerce grocer in the U.S., according to dunnhumby’s inaugural Ecommerce Retailer Preference Index (RPI). Walmart made it to fourth place and Sam’s Club rounded out the top five. The study uncovered a number of interesting insights into the mindset of online grocery shoppers. […]
2 min read
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  1. Channel: Grocery

Survey: H-E-B Edges Out Amazon As E-Grocery Preference

From the Dallas Morning News: “H-E-B has taken the lead in a consumer preference index as the top e-commerce grocer ahead of second- and third-place finishers Amazon and Amazon Fresh. “Customer data science firm Dunnhumby said Tuesday that it was a near statistical tie, but San Antonio-based H-E-B narrowly edged out Amazon. Walmart ranked fourth, […]
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Trending Topics

Editor’s Choice

  1. Shopper & Customer
  2. Channel: Ecommerce & Digital
  3. Media & Marketing
  4. Shopper & Customer
  5. Trends & External Forces

Instacart piloting ‘favorite shopper’ feature

The feature, which allows consumers to single out their preferred in-store shoppers to fulfill future orders, will roll out in the coming weeks among select users. Dive Brief: Instacart said in a Tuesday blog it will pilot a feature for customers that lets them select their favorite personal shoppers to fulfill online orders. Select customers and personal shoppers […]
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Courtesy of Albertsons
  1. Stores & Formats
  2. Merchandising
  3. Owned Brands (Private Label)
  4. Stores & Formats

Albertsons gives its Signature private brands a single identity

The grocer is bringing its Signature Farms, Signature Care and Signature Cafe private labels under its flagship Signature Select brand and has launched a new advertising campaign to promote the expanded product line. Dive Brief: Albertsons announced Wednesday it is bringing its Signature Farms, Signature Care and Signature Cafe private label products under its flagship Signature Select […]
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  1. Associates & Employees
  2. Department: Nonfood
  3. Technology & Innovation
  4. Trends & External Forces
  5. Associates & Employees

More Than 1,700 Amazon Employees Plan Walkout Today

From the Seattle Times: “More than 1,700 Amazon employees have pledged to walk off the job on Wednesday, demanding more flexibility with remote work and more attention on Amazon’s climate impact. “Of the 1,726 employees who had signed on to participate by Tuesday afternoon, about 830 plan to physically walk out of offices in Amazon’s […]
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  1. Channel: Delivery
  2. Channel: Ecommerce & Digital
  3. Department & Category
  4. Department: Food
  5. Data & Insights
  6. Technology & Innovation

Instacart begins nationwide rollout of ChatGPT search tool

The tool allows customers to find products as well as recipes, food prep tips and more using “natural language” instead of keyword-based searches. Dive Brief: Instacart announced Wednesday it has begun the rollout of an artificial intelligence powered search tool that leverages ChatGPT called Ask Instacart. The company said the new capability will scale to all […]
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