dunnhumby

  1. Shopper & Customer
dunnhumby’s Retailer Preference Index (RPI) has been helping U.S. retailers and brands since 2017, by gathering insights from over 10,000 U.S. shoppers annually. The data collected helps us understand what matters most to customers when shopping at 60+ grocery retailers, and identify which retailers are well-positioned to thrive in normal and turbulent market conditions. The […]
  1. Data & Insights
The days when people knew grocery workers personally have faded, but the need to create emotional ties with shoppers is as strong as ever, said Matt O’Grady, president of the Americas for Dunnhumby.
  1. Channel: Grocery
dunnhumby has released a special edition of the dunnhumby Retailer Preference Index (RPI), this one “designed to determine which retailers in the $1 trillion U.S. grocery market personalize the shopping experience best for their customers.” The winner is:  Amazon. H-E-B and Kroger came in second and third. According to the report, “These three retailers are […]
  1. Shopper & Customer
The latest dunnhumby Consumer Trends Tracker is out, focusing on what consumers want from AI. Among the key conclusions: One third of respondents do not trust AI at all … Only 20% ‘mostly’ or ‘completely’ trust AI … A comparatively higher 31% of consumers under the age of 45 trust AI. •  Top concerns regarding […]
  1. Retailer Media
The retail media network (RMN) industry is undergoing a remarkable transformation. Analysts estimate that global digital retail media ad spending is on the rise, set to soar from $98 billion in 2021 to a staggering $133 billion by 2024, reflecting a CAGR of ~10.7 percent. The increased use of digital channels by consumers during the […]
  1. Technology & Innovation
It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Walmart, Mars Wrigley, Zippin, Amazon, Tesco, and dunnhumby. 1. Blue Yonder announces intent to acquire first and last […]
  1. Channel: Mass
Tesco Media and Insight Platform, powered by dunnhumby, has unveiled a range of new onsite and in-store media channels. At an Upfront event in London, updates were announced including Scan as You Shop media, new in-store digital screens and new onsite digital performance ads. “Tesco are leading the way in retail media, giving brands and […]
  1. Shopper & Customer
  Consumer spend more money for dinner than any other meal. So, just what does that mean for your retail food outlet?  Restaurants, Grocery stores, Convenience stores all want to increase share of stomach during the PM Daypart specifically dinner.  With inflation disrupting family budgets for food Steven Johnson Grocerant Guru® at Tacoma, WA based […]
  1. Data & Insights
Andy Gamble has joined Uncrowd as investor and advisor as the UK-based customer data and insights startup looks to scale and expand into the US over the next few months. Gamble is Chief Information Officer at Currys and a non-exec board advisor at Mulberry. He has worked in technology for 25 years with some of […]
  1. Shopper & Customer
CHICAGO — Thirty-six percent of U.S. families have skipped meals due to financial reasons in the last year, according to the fourth wave of the dunnhumby Consumer Trends Tracker (CTT) study released on Wednesday. The quarterly study – now completing its first year – also found that 30% of Americans across all age groups reported […]
  1. Shopper & Customer
CHICAGO — Amazon, Aldi, Costco Wholesale Corp. and Wal­mart are among the U.S. food retailers best positioned for success in 2053, according to a report from dunnhumby. “Grocery 2053: A Data-Driven Gaze into the Future” is the data science firm’s examination of trends that will have the biggest potential impact on grocery retailers over the […]
  1. Retailer Media
dunnhumby has announced the appointment of Josh Bottomley as CEO. Bottomley was most recently an Operating Partner at CVC Capital Partners and has held senior roles at data and product led businesses including HSBC, Google and LexisNexis. He starts work at dunnhumby today and will succeed Dan Olley, who has been CEO since January 2022. […]
  1. Shopper & Customer
Grocers including Lidl, Food 4 Less and Aldi are in the best positions to benefit during the next 30 years as concerns over price remain the top source of stress for most consumers, Dunnhumby found.
  1. Channel: Mass
AARP is out with a new study, conducted on Long Island, in New York, in which it sought to determine which retailer was cheaper for groceries – Walmart, Aldi or Ahold Delhaize-owned Stop & Shop. The comparison shoppers were “armed with a list of 30 grocery items” and “the totals are based on non-sale prices […]
  1. Shopper & Customer
Customer data science company dunnhumby is out this morning with a new study “examining what trends will have the biggest potential impact on grocery retailers over the next three decades,” and identifying a growing personal fiscal conservatism as a prime driver of shopper behavior. dunnhumby identifies, in order, Lidl, Food 4 Less, Aldi, Costco, Fry’s, […]
  1. Shopper & Customer
CHICAGO – Amazon, Aldi, Costco Wholesale Club, and Walmart are among U.S. grocery retailers best positioned for success in 2053, according to a report out today from dunnhumby. “Grocery 2053: A Data-Driven Gaze into the Future” is the data science firm’s examination of trends that will have the biggest potential impact on grocery retailers over […]
  1. Technology & Innovation
These are the RTIH articles that caught your fancy last week, including EE, Barclaycard, the Isle of Wight Festival 2023, no-boxx, Valtech, commercetools, MACH Alliance, and Brave Bison Commerce. UK mobile network giant EE seeks to reinvent retail with new Studio store launch at Westfield London EE has opened a new flagship store, The EE […]
  1. Technology & Innovation
RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including Obsess, dunnhumby, Recite Me, Amperity, Bringg, Virtualstock, and Brightpearl by Sage. J.Crew J.Crew has announced the launch of an immersive virtual store powered by experiential e-commerce platform Obsess. The 3D, shoppable experience celebrates the company’s 40th […]
  1. Technology & Innovation
RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including checkout free store milestones, startups focused on building in Web3, and the ongoing digitalisation of the fashion industry. Poundland Poundland has launched a suite of digital accessibility tools to support job applicants and workers with […]
  1. Channel: Grocery
Dollar General, Winco and Grocery Outlet rounded out the top five grocers Dunnhumby concluded are most likely to serve financially stressed shoppers while also having reputations for offering low prices.
  1. Shopper & Customer
The Street has a story about how Walmart, Kroger, Target, Amazon, Albertsons and all traditional supermarkets have a problem bigger than inflation – the general public thinks that “prices are higher than they actually are and that brands are taking advantage of the situation.” Which is bad for traditional grocers, and good for the likes […]
  1. Media & Marketing
Eagle Eye has secured a five-year contract with The John Lewis Partnership for its new pan-partnership loyalty project launching in 2024 alongside dunnhumby. This brings together Eagle Eye’s existing relationships with John Lewis, as first announced in 2017 to improve the retailer’s digital marketing capabilities, and with Waitrose, as subsequently announced in 2019. The project […]
  1. Retailer Media
CHICAGO –– H-E-B has regained the leadership position in the sixth annual dunnhumby Retailer Preference Index (RPI), an examination of the U.S. grocery market by data science firm dunnhumby. Costco Wholesale holds the second position in this year’s index, followed by Amazon. Wegmans held the fourth position for the third consecutive year. Rounding out the […]
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Editor’s Choice

  1. Department: Food
  2. Holiday & Events
  3. Operations & Supply Chain
When Valentine’s Day approaches, the world’s craving for fresh roses reaches its peak. Swissport, a leader in the global logistics arena, orchestrates the movement of over 9,000 tons of these love tokens through its acclaimed Flower Corridor, spanning from the Kenyan highlands to Europe.
  1. Channel: Mass
  2. Partnerships & Alt Profit
  3. Data & Insights
Here’s today’s AdExchanger.com news round-up… Want it by email? Sign up here. The Sky Bridges Standalone walled gardens are transforming into an interconnected network of fortresses. It’s not that walled gardens are opening up, exactly, but individual platforms are now actively partnering to allow one-to-one user targeting and other use cases among themselves – but […]
  1. Channel: Grocery
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Department & Category
  5. Corporate Strategy
  6. Corporate Finance
  7. Media & Marketing
  8. International
  9. Shopper & Customer
  10. Trends & External Forces
  11. Retail Operations
  12. Associates & Employees
  13. Operations & Supply Chain
  14. Owned Brands (Private Label)
  15. Stores & Formats
ZAANDAM, The Netherlands — Ahold Delhaize reported solid results for its fourth quarter and 2023 fiscal year, with full-year sales and earnings per share in line with expectations. Fourth quarter net sales were €23.0 billion ($24.65 billion), up 1.9% at constant exchange rates and down 1.4% at actual exchange rates. Comparable sales, excluding gas, increased […]
  1. Trends & External Forces
  2. Channel: Ecommerce & Digital
  3. Channel: Grocery
  4. Channel: Mass
  5. Channel: Specialty & Other
  6. Corporate Strategy
  7. Partnerships & Alt Profit
  8. Media & Marketing
  9. Retailer Media
  10. Data & Insights
  11. Shopper & Customer
  12. Trends & External Forces
  13. Merchandising
  14. Stores & Formats
The Wall Street Journal reports that “Walmart is shopping in the TV aisle to help grow its advertising business.  The retail giant is in talks to buy smart television-manufacturer Vizio for more than $2 billion, according to people familiar with the situation. The move would give Walmart more places where it can sell ads and pitch […]
  1. Data & Insights
  2. Department & Category
  3. Department: Consumer Durables
  4. Department: HBC
  5. Department: Nonfood
  6. Data & Insights
  7. Shopper & Customer
  8. Trends & External Forces
  9. Merchandising
We just launched the YipitData Consumer Spend Index (YCSI),  a measure of overall and category-level non-seasonally adjusted US retail sales as observed in a large transaction panel.  In January, YCSI showed consumer spending Y/Y growth (ex-gas stations) decelerated slightly from December. Y/Y growth in core retail sales was relatively stable over this period. YCSI saw […]

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