1. Associates & Employees
LAKELAND, Fla. — Publix honored six of its associates for their community involvement, recognizing them with the Mr. George Community Service Award for outstanding commitment to their communities during the company’s annual stockholders’ meeting. The company notes that Publix founder George Jenkins, affectionately known as Mr. George, believed that Publix and its associates should make […]
  1. Channel: Grocery
LAKELAND, Fla.–(BUSINESS WIRE)–The Publix board of directors declared a quarterly dividend of 10.75 cents per share on its common stock. When the dividend will be paid The dividend will be paid on May 1, 2024, either through direct deposit or mailed as a check to stockholders of record as of the close of business on […]
  1. Channel: Grocery
LAKELAND, Fla.–(BUSINESS WIRE)–Publix’s sales for the three months ended Dec. 30, 2023, a 13-week quarter, were $14.7 billion, a 4% decrease from $15.3 billion in 2022, a 14‑week quarter. Excluding the additional week in the fourth quarter of 2022, sales for the fourth quarter of 2023 would have increased 2.8%. Comparable store sales for the […]
  1. Shopper & Customer
  Retail food sales success can be found at the intersection of growing your share of stomach and your share of wallet according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® who stated these two metrics play a crucial role in understanding consumer behavior and competitive dynamic driving success today within the […]
  1. Trends & External Forces
BONITA SPRINGS, Fla. – At the Opening General Session of the 2024 National Association of Chain Drug Stores (NACDS) Regional Chain Conference today, a central message rang clear: NACDS is committed to winning on pivotal issues and to charting the course for innovation that advances pharmacy and that benefits all Americans. The 2024 Conference — […]
  1. Channel: Grocery
LAKELAND, Fla. — Publix vice president of customer experience Bob Bechtel is retiring from the supermarket retailer after 45 years of service, the company said on Wednesday. His retirement takes effect on March 31. “Bob has spent his career focusing on customer service,” Publix CEO Kevin Murphy said in a statement. “Through his leadership and […]
  1. Shopper & Customer
The American Customer Satisfaction Index (ACSI) Retail and Consumer Shipping Study 2023-2024 is out, concluding that “overall customer satisfaction surging 4% to a score of 78.0 (out of 100).” According to the report, “More than 60% of retailers measured see their individual ACSI scores improve in 2024 …  Customer satisfaction with online retailers remains unchanged […]
  1. Channel: Grocery
JACKSONVILLE, Fla. — Southeastern Grocers  said it has completed the divestiture of its Fresco y Más operations via a sale of the banner to an investment group, which plans to maintain existing operations at the locations. SEG last year announced plans to sell the chain to Fresco Retail Group LLC as part of its ongoing […]
  1. Channel: Grocery
As workplaces increasingly rely on the use of cellphones and other communication tools both during and outside the workday, employers face increased risks of wage-hour litigation. For example, three former Publix assistant managers recently brought a collective action against the grocery store chain alleging violations of the Fair Labor Standards Act (FLSA), which is the […]
  1. Channel: Grocery
  Looking for a meal for one or two at a price you can afford that is good!  Well it seems that many consumers are doing the same thing and that they are doing that with gusto at Trader Joe’s.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® “In the minds-eye […]
  1. Channel: Grocery
LAKELAND, Fla.–(BUSINESS WIRE)–As part of Publix’s ongoing commitment to helping alleviate hunger, the company is purchasing and delivering another 1.3 million pounds of fresh produce to 32 Feeding America partner food banks this holiday season. This donation is in addition to the 1.3 million pounds of produce Publix donated at Thanksgiving. These donations are part […]
  1. Channel: Grocery
LAKELAND, Fla.–(BUSINESS WIRE)–Publix Super Markets Charities (PSMC) is donating $10 million to build hope and strengthen communities. The donation will support more than 250 nonprofit organizations focused on providing housing and shelter services, including 125 Habitat for Humanity affiliates. Since 2015, PSMC has donated more than $43 million to nonprofits that build homes and provide […]
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  1. ESG
  2. Data & Insights
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Using event-driven architecture (EDA), retailers must link essential data at speed and scale throughout their ecosystems near and far to come to grips with now essential environmental, social and governance (ESG) reporting in three key areas. 1. Dead Heading — Optimizing Transportation/Emissions on Every Journey When it comes to transportation within the retail sector, any […]
  1. Technology & Innovation
  2. Channel: Dollar/Value
  3. Channel: Ecommerce & Digital
  4. Channel: Grocery
  5. Department: Food
  6. Corporate Strategy
  7. Media & Marketing
  8. Shopper & Customer
  9. Technology & Innovation
  10. Trends & External Forces
  11. Retail Operations
  12. Merchandising
  13. Stores & Formats
It recently emerged that Amazon’s Just Walk Out offering is being dropped from Amazon Fresh stores. However, it’s not checkout-free tech that’s failing, it’s the fact that Amazon’s checkout free solution doesn’t work, especially in grocery retailers, argues Will Glaser, Founder and CEO at Grabango. In the dynamic grocery retail landscape, a transformative wave is […]