Chewy

Articles on Chewy

  1. Technology & Innovation
Our very special guest this week is is Artemis Patrick, President of Sephora-North America, clearly one of the most remarkable brands in retail today. Artemis shares her remarkable personal and professional journey, along with the keys to Sephora’s fantastic growth across the last two decades. We explore how the brand creates a harmonized shopping experience, […]
  1. Channel: Mass
Holiday spending flat compared to 2023 Holiday consumer spending grew 0.1% YoY between November 1st and December 4th according to Earnest credit card data. This marks a deceleration from 2023, which had notched 1.1% YoY growth by this time. Contact Sales for details. Still, positive spending growth is a reversal from the early holiday period. […]
  1. Channel: Specialty & Other
PLANTATION, Fla.–(BUSINESS WIRE)–Chewy, Inc. (NYSE: CHWY) (“Chewy”), a trusted destination for pet parents and partners everywhere, has released its financial results for the third quarter of fiscal year 2024 ended October 27, 2024. Fiscal Q3 2024 Highlights: Net sales of $2.88 billion increased 4.8 percent year over year Gross margin of 29.3 percent increased 80 […]
  1. Technology & Innovation
Chewy and nonprofit robotics hub MassRobotics have created the CHAMP (Chewy Autonomous Mobile Picking) Challenge, offering $30,000 and the potential to work with Chewy going forward to the winning robotics manufacturer. The challenge addresses the physical demands involved in handling large, heavy products, such as bags, boxes and pails of dog food and cat litter, […]
  1. Media & Marketing
It’s been another week with far more retail news than there is time in the day. Below, we break down some things you may have missed during the week and what we’re still thinking about.
  1. Department: Food
The Reese’s brand is expanding its UK portfolio with the launch of the Reese’s Fast Break bar, a combination of chewy nougat and peanut butter in a milk chocolate-flavour coating. The launch aims to add a fresh twist to traditional chocolate bars, says Reese’s, which… This story continues at Reese’s Fast Break bar to hit […]
  1. Holiday & Events
​[[{“value”:” This audio is auto-generated. Please let us know if you have feedback. It’s been another week with far more retail news than there is time in the day. Below, we break down some things you may have missed during the week and what we’re still thinking about.  From the U.S. Postal Service’s partnership with […]
  1. Department: Food
Chupa Chups has launched Magic Cubes colour-changing bubble gum. Soft and chewy in texture, the Magic Cubes have three different colour combinations in a tutti-fruity flavour. Available from June across the convenience channel, an engaging, organic social media campaign will support the launch, ensuring awareness… This story continues at New Magic Cubes bubble gum from […]
  1. Department: Nonfood
Walmart+ has added a new membership benefit designed to appeal to the more than 75% of its members who are pet owners: 24/7 veterinary telehealth services offered in partnership with Pawp. The retailer piloted the offering last year and it became the loyalty program’s most successful limited-time offer of 2023. Key features of Pawp for […]
  1. Data & Insights
Join YipitData Product Expert Manager Katie Tang, Research Specialist Nitin Reddy, and Research Associate Geoffrey Tseng on Wednesday, March 6th at 12:30pm ET as they describe data insights and long-term themes for Wayfair (W) and Chewy (CHWY). The team will discuss: Market share dynamics in home goods and pet retail spaces Competitive landscape and exposure […]
  1. Shopper & Customer
The American Customer Satisfaction Index (ACSI) Retail and Consumer Shipping Study 2023-2024 is out, concluding that “overall customer satisfaction surging 4% to a score of 78.0 (out of 100).” According to the report, “More than 60% of retailers measured see their individual ACSI scores improve in 2024 …  Customer satisfaction with online retailers remains unchanged […]
  1. Department: Nonfood
In a keynote session during the final day of the NRF Big Show in New York City last week, Sumit Singh, CEO of pet brand Chewy, outlined the company’s vision for the future, including the growing importance of pet healthcare to the business. Singh was interviewed by Phil Wahba, senior writer at Fortune. Here are […]
  1. Department: Nonfood
Pet supplies saw immense growth in 2023, with GMV among top retailers up 16% vs 2022. Generalists Amazon and Walmart contributed largely to the category’s growth, growing their market share at the expense of pet supply pure players, Petco and Chewy. Amazon saw the largest market share gains in the category, up +2.2 pp, while […]
  1. Media & Marketing
The New York Times has a piece about how New Haven-style pizza suddenly seems to be all the rage – with expanding popularity even in its hometown of New Haven, Connecticut, and growing popularity outside the region. Here’s how the Times sketches out the situation: “The pies are distinct: more of a meal than the […]
  1. Data & Insights
In recent years, there has been a noticeable shift from traditional brick-and-mortar shopping to a preference for online retail among consumers. The pet industry seems to be following suit and embracing the digital shift. This trend is supported by the market share that Amazon has gained in this sector. Within the pet supplies market holistically, […]
  1. Corporate Strategy
Struggling retailer GameStop is giving its CEO and chair Ryan Cohen even more control, including the ability to use company cash to buy other stocks. In its quarterly report released Wednesday night, GameStop announced two changes to its corporate investment plan: company cash can now be used to buy equities instead of just short-term debt, […]
  1. Shopper & Customer
Download full report: Chewy’s Battle to Retain Customer Loyalty Historically, Chewy’s revenue growth was largely driven by a growing customer count. However, following the pandemic boom, Net Sales per Active Customer (NSPAC) has become the larger contributor to top-line growth amid an elevated inflationary environment, while Chewy’s customer count growth has slowed dramatically.  According to […]
  1. Channel: Specialty & Other
​[[“value”:” Dive Brief The DTC pet supplies retailer has been looking for someone to fill the role on a permanent basis after Mario Marte stepped down from the role in July. Published Dec. 7, 2023 A Chewy fulfillment center. David Reeder joins the online pet supplies retailer from semiconductor manufacturer GlobalFoundries where he served as […]
  1. Channel: Specialty & Other
PLANTATION, Fla.–(BUSINESS WIRE)–Chewy, Inc. (NYSE: CHWY) (“Chewy”), a trusted destination for pet parents and partners everywhere, has released its financial results for the third quarter of fiscal year 2023 ended October 29, 2023, and posted a letter to its shareholders on its investor relations website at https://investor.chewy.com. Fiscal Q3 2023 Highlights: Net sales of $2.74 […]
  1. Data & Insights
Key Takeaways Online Marketplaces like Temu and Amazon are outperforming Share of sales online is stable or rising across most categories Luxury and home goods are underperforming Holiday sales decline for first time in years Contact Sales for more details. Holiday sales are down 1.7% YoY in the first 8 days of the holiday season according […]
  1. Corporate Strategy
GameStop announced Thursday morning that billionaire activist investor Ryan Cohen would take over as the video game retailer’s chief executive, chairman and president effective immediately — and he won’t be collecting a salary. GameStop’s board, with Cohen abstaining, unanimously voted to appoint the entrepreneur as the retailer’s top executive on Wednesday. Cohen had previously held the title […]

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  1. Data & Insights
  2. Partnerships & Alt Profit
  3. Media & Marketing
  4. Data & Insights
  5. Shopper & Customer
1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […]
  1. Holiday & Events
  2. Holiday & Events
A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
  1. Trends & External Forces
  2. Data & Insights
  3. Technology & Innovation
  4. Trends & External Forces
IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
  1. Data & Insights
  2. Technology & Innovation
There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]

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