Technology & Innovation Should Your Business Invest in Technology Now? The big takeaway Your customers will respond to offerings that are genuinely useful and helpful to them, even in an economic downturn. The key is investing in innovation that adds value, rather than chasing what’s trendy. Need proof? Beauty giant L’Oreal has invested more in research and development every year, even in tough times. That […] Salesforce January 27, 2023January 27, 2023 5 min read Technology & InnovationShoppersResults & InvestmentDept. HBCExecutivesEconomyStrategyData & InsightsInsight ProvidersMetaverseMarketing: Direct & PersonalizationConsumersMarketing: SocialMerchandisingTargetTech: AR and VR 0 Saving Bookmark this article Bookmarked
Department & Category Food Lion launches ‘food pharmacy’ pilot program SALISBURY, N.C. — Food Lion and Novant Health are collaborating to launch a food pharmacy pilot program at Novant Health New Hanover Regional Medical Center in Wilmington, NC. A leading omnichannel retailer serving towns and cities across 10 states, Food Lion is committed to nourishing neighbors and families, setting them up for success in life. […] MMR January 27, 2023January 27, 2023 2 min read Dept. GroceryAhold DelhaizeDept. PharmacyHealth & WellnessMerchandisingPartnershipsOmnichannelDept. FreshBrick and MortarExecutivesMarketing: UGCMarketing: BrandDept. DairyDept. PerimeterResults & InvestmentDept. BeverageData & InsightsPackagingStrategy 0 Saving Bookmark this article Bookmarked
Corporate Finance NRF 2023: Top Retail Influencers’ Key Takeaways The RETHINK Retail team ventured to NYC from January 14-17th for NRF 2023: Retail’s Big Show. While there, we had the opportunity to speak with attendees from our Top Retail Influencer community and learn about their event experience. #TRI members- April Sabral, Andrew Smith, Carl Boutet, Alberto Serrentino, Charles Haseman, Christine Russo, Guy Courtin, and […] Rethink Retail January 27, 2023January 27, 2023 5 min read Technology & InnovationMarketing: SocialData & InsightsOperations & Supply ChainShoppersPredictions and ForecastsExecutivesData VisualizationOmnichannelBrick and MortarCustomer ExperienceReturnsAssociatesTrends: RetailSustainabilityResults & InvestmentIndustry Conferences and EventsMerchandisingInsight ProvidersConsultingDept. ApparelVendorsMarketing: Loyalty & Subscription 0 Saving Bookmark this article Bookmarked
Channel: Mass New-Seller Savings Gives Sellers a Boost To Grow at Walmart The start of the year is always an exciting time. It’s a time for reflection, setting goals, pushing boundaries and trying new things. This year, sellers can win big with us as Walmart Marketplace continues to grow and deliver a top-quality product selection and a world-class shopping experience.Our New Year’s resolution is simple: To be […] Walmart News January 27, 2023January 27, 2023 3 min read WalmartShoppersOperations & Supply ChainDept. NonfoodReturnsWalmart ConnectDeliveryMarketing: Retail MediaMarketing: In StoreCompetitionResults & InvestmentData VisualizationMerchandisingPartnershipsThick Data 0 Saving Bookmark this article Bookmarked
Department: Consumer Durables Foot Locker Cuts Corporate Staff, Closing Sidestep Banner Foot Locker is making cuts to its staff and store fleet as it looks to trim costs under new leadership. The footwear retailer on Thursday announced that it would eliminate an undisclosed number of “corporate and support roles,” which the company expects to account for about $18 million in cost savings on an annualized basis starting […] Joe Keenan January 26, 2023January 26, 2023 < 1 min read Dept. ApparelAssociatesBrick and MortarMarketing: Loyalty & SubscriptionOmnichannelEconomyExecutivesMerchandisingStrategyGovernmentTechnology & Innovation 0 Saving Bookmark this article Bookmarked
Department: Food The Fresh Market Lowers Customer Acquisition Cost with Technology What is freshness? How do your consumers know that the meal they buy from you is fresh other than searching the package looking for the date made or time cooked? So, we ask. What’s more relevant than livestream meal prep or cooking of dinner? Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, […] Grocerant Guru January 26, 2023January 26, 2023 3 min read Dept. FreshThe Fresh MarketDept. GroceryShoppersMarketing: SocialConsumersData & InsightsAcquisitionMarketing: Retail MediaTechnology & InnovationHoliday & EventsTwitterMeta (Facebook)StrategyPredictions and ForecastsOperations & Supply ChainMerchandisingDept. PerimeterExecutivesMarketing: In StoreESG and CSR 0 Saving Bookmark this article Bookmarked
Technology & Innovation AD Retail Media with Peapod Digital Labs’ Bobby Watts The CPG Guys speak with Bobby Watts, Vice President of AD Retail Media at Peapod Digital Labs, a division of Ahold Delhaize, one of the world’s largest grocery retailers. Follow Bobby Watts on LinkedIn at: https://www.linkedin.com/in/bobby-watts-48571b74Contact Bobb Watts at: [email protected] Peapod Digital Labs on LinkedIn at: https://www.linkedin.com/company/peapoddigitallabs/Follow Peapod Digital Labs online at: http://peapoddigitallabs.com Bobby answers […] The CPG Guys January 25, 2023January 25, 2023 2 min read Technology & InnovationDeliveryMarketing: Retail MediaMarketing: SocialPodcastsMerchandisingOmnichannelShoppersAhold DelhaizeVendorsCOVID19MetaversePartnershipsPredictions and Forecasts 0 Saving Bookmark this article Bookmarked
Shopper & Customer Mars unveils Valentine’s Day offerings NEWARK, N.J. — Mars has unveiled a variety of new limited-edition offerings from M&M’S, DOVE and Ethel M Chocolates, as well as personalized options on MMS.com, to help consumers choose gifts for Valentine’s Day. “While Valentine’s Day has historically been tied to couples, shopper data reveals an evolution in consumers’ patterns around Valentine’s Day,” said […] MMR January 25, 2023January 25, 2023 2 min read ConsumersShoppersMars Inc.UnileverData & InsightsMerchandisingMarketing: Direct & PersonalizationDept. NonfoodDept. DairyDept. BeveragePackaging 0 Saving Bookmark this article Bookmarked
Corporate Strategy Dollar Tree Taps Executive Chairman as New CEO Dollar Tree CEO Mike Witynski will step down and leave the retailer’s board of directors, with Executive Chairman Rick Dreiling expanding his role to assume the CEO position, effective Jan. 29, 2023. Witynski has held leadership positions at Dollar Tree since starting there in 2010 and was named CEO in 2020. Dreiling had served as […] Retail TouchPoints January 24, 2023January 24, 2023 < 1 min read ExecutivesDollar TreeAcquisitionAssociatesCOVID19Dollar GeneralDept. FreshWalmartFamily DollarMerchandisingOperations & Supply ChainStrategy 0 Saving Bookmark this article Bookmarked
Shopper & Customer Implementing Market Segmentation In Retail Market segmentation is fundamental to brand-business building. When creatively and intelligently managed, market segmentation can provide insight into: Superior understanding of the customer so the brand-business can provide outstanding competitive advantage; Strategic focus that is essential for effective marketing; Identifying market priorities that can drive brand-business strategies. Dollar General applied market segmentation to generate its […] Branding Strategy January 24, 2023January 24, 2023 3 min read ShoppersDollar GeneralMarketing: BrandStrategyMarketing: In StoreDept. GroceryDept. NonfoodExecutivesTechnology & InnovationBrick and MortarMerchandisingHoliday & EventsOwned Brands (Private Label)COVID19Dept. FrozenResults & InvestmentDept. Toys & GamesSustainabilityDept. ApparelEconomy 0 Saving Bookmark this article Bookmarked
Associates & Employees Walmart Raises Minimum Wage for Store Employees Walmart announced Tuesday that it’s raising its minimum wage for store employees to $14 an hour, representing a roughly 17 percent jump for the workers who stock shelves and cater to customers. Starting in early March, store employees will make between $14 and $19 an hour. They currently earn between $12 and $18 an hour, according […] Joe Keenan January 24, 2023January 24, 2023 < 1 min read AssociatesWalmartEconomyOperations & Supply ChainMerchandisingExecutivesDept. ApparelConsumersBrick and Mortar 0 Saving Bookmark this article Bookmarked
Department: Food Your Views: Legacies & Ironies Got the following email from MNB reader Cindee Lolik: Just wanted to comment on the comment about employers taking on the cost of ServSafe certification. Our Co-op has always picked up the cost of certification for our Food Service Managers, but when I read the article, I immediately looked for an alternative to the National […] MorningNewsBeat January 24, 2023January 24, 2023 2 min read Dept. FreshDept. Adult BevDept. PerimeterPackagingDept. BeverageAssociatesRestaurantsPredictions and ForecastsMerchandisingMarketing: BrandDept. Grocery 0 Saving Bookmark this article Bookmarked
Department: Nonfood 1-800-Flowers.com Introduces Marketplace to Expand Gift Options, Support Independent Sellers Just in time for Valentine’s Day, 1-800-Flowers.com has launched a “Gifts & More” marketplace designed to provide shoppers with a wider range of gift options. The site will initially include a curated selection of products from more than 200 brands across 15 categories, including home décor, spa gift baskets, party supplies and DIY activities. Additionally, […] Retail TouchPoints January 24, 2023January 25, 2023 < 1 min read Dept. NonfoodShoppersPredictions and ForecastsMerchandisingDept. FreshDept. BeverageDept. Adult Bev 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart Debuts New Ecommerce Platform to Help SMBs ‘Save Time, Money and Hassle’ Walmart has launched a new ecommerce site and customer experience designed specifically for small-and medium-sized businesses (SMBs) and nonprofits. The aim of the Walmart Business platform is to “remove complexity in purchasing, lower costs and give our customers more opportunities to serve their customers and communities.” With a curated assortment of more than 100,000 items, […] Retail TouchPoints January 24, 2023January 25, 2023 2 min read WalmartShoppersOperations & Supply ChainDept. NonfoodCustomer ExperienceDeliveryDept. BeverageMarketing: SocialBOPISPricing & PromotionsMerchandisingEconomyGovernmentExecutivesDept. GroceryCOVID19Brick and MortarAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities The NRF Big Show, held in NYC Jan. 15-17, did more than bring together 35,000 attendees and more than 1,000 exhibitors. The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. Here’s our take on just a few of the key […] Retail TouchPoints January 24, 2023January 24, 2023 5 min read ConsumersAssociatesShoppersTechnology & InnovationExecutivesMarketing: Retail MediaData & InsightsInternationalDept. NonfoodEconomyCustomer ExperienceResults & InvestmentSustainabilityRecommerceLowesTargetReturnsPepsiCoMetaverseWhole FoodsDept. HBCDept. GroceryCompetitionInclusivityDept. BeverageStrategyPredictions and ForecastsBrick and MortarBigCommerceAlbertsons / SafewayMarketing: Loyalty & SubscriptionMarketing: SocialOperations & Supply ChainMerchandisingCOVID19Store LocationThick DataTrends: TechBig DataBOPISAmazonDept. BakeryDept. ApparelAI / ML 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart Targets Small Businesses With Walmart Business Offering Walmart last week launched a dedicated e-commerce site tailored to small and midsize business (SMB) customers. The website, Walmart Business, will offer “a curated assortment of more than 100,000 items with categorization and navigation tailored to busy organizational shoppers, Walmart said in a press release. The product categories include office supplies and furniture, food and beverage, restroom, […] Melissa Campanelli January 23, 2023January 24, 2023 2 min read WalmartDeliveryBOPISDept. NonfoodShoppersOperations & Supply ChainDept. BeverageEconomyBrick and MortarMerchandisingTechnology & InnovationPricing & PromotionsPress ReleasePartnershipsExecutivesMarketing: In StoreGovernmentDept. GroceryCOVID19CostcoAmazon 0 Saving Bookmark this article Bookmarked
Retail Operations Is Digital Dead? Why It’s Time for Brands To Embrace an Omnichannel Marketing Strategy DSI “While I would never suggest, ‘Hey, let’s move away from those channels entirely,’ my philosophy is that we have to move to a more omnichannel approach without giving up our addressability, our measurement capabilities, and our efficiencies that we’ve worked so hard to build into our marketing stack … In the offline world, direct mail […] Digital Shelf Institute January 23, 2023January 23, 2023 9 min read OmnichannelConsumersData & InsightsTargetMerchandisingStrategyMarketing: SocialDept. NonfoodMeta (Facebook)Technology & InnovationPricing & PromotionsExecutivesPodcastsShoppersMarketing: BroadcastMarketing: In StoreCompetitionDept. ApparelGoogleAcquisitionOperations & Supply ChainStore LocationSustainabilityMarketing: Digital MediaResults & InvestmentPredictions and ForecastsMarketing: Direct & PersonalizationHealth & Wellness 0 Saving Bookmark this article Bookmarked
Media & Marketing As Netflix Numbers Grow, Reed Hastings Steps Down As CEO Two surprising things happened yesterday at Netflix yesterday. First, the company announced better-than-widely-expected Q4 results, saying that it added 7.66 million net new subscribers during the period, far more than the 4.5 million it had projected. It ended the year with 230.75 million worldwide, well beyond its target of 227.59 million – a four percent […] MorningNewsBeat January 21, 2023January 21, 2023 2 min read StreamingExecutivesShoppersMarketing: SocialBankruptcyCOVID19Flagship StoresTargetMerchandisingOwned Brands (Private Label)Results & InvestmentStrategySustainability 0 Saving Bookmark this article Bookmarked
Channel: Dollar/Value Vasos extolled for accomplishments GOODLETTSVILLE, Tenn. — Todd Vasos began an exciting new leadership chapter at Dollar General Corp. on November 1 as he transitioned from chief executive officer to senior advisor. The new role underscores the leadership, mentorship and perpetual evolution that has defined Vasos’ retail career for nearly four decades. MMR is proud to honor Vasos with […] MMR January 20, 2023January 20, 2023 5 min read Dollar GeneralExecutivesBrick and MortarMerchandisingDept. NonfoodOperations & Supply ChainShoppersDept. FreshCOVID19Dept. GroceryStore FormatDept. HBCDept. RefrigeratedConsumersInclusivityInternationalAssociatesDept. PharmacyDept. PerimeterHealth & WellnessDept. DairyDept. DeliBOPISUnileverDept. FrozenTech: CashierlessStrategyPredictions and ForecastsOwned Brands (Private Label)International - North AmericaDept. Fresh Prepared 0 Saving Bookmark this article Bookmarked
Channel: Grocery Southeastern Grocers opens standalone liquor store in Miami The new location, which sports the chain’s Fresco y Más banner, carries over 1,400 varieties of liquor, more than 500 wines and an assortment of rums, mixers, drinkware and other products. Grocery Dive January 20, 2023January 20, 2023 < 1 min read Southeastern GrocersDept. Adult BevStore LocationMerchandisingDept. Beverage 0 Saving Bookmark this article Bookmarked
Technology & Innovation Where arrogance and sophistication collide: the week’s six biggest retail technology news stories It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including H-E-B, AutoStore, Sainsbury’s, Just Eat, Wakefern Food Corp., and Trigo. 1. H-E-B taps AutoStore tech for ‘world’s most […] Retail Technology Innovation Hub January 20, 2023January 20, 2023 4 min read Technology & InnovationMarketing: SocialDept. NonfoodTwitterPartnershipsTrends: TechAmazonInternational - UKDept. ApparelFood DeliveryWakefernHEBTescoAldiConsumersDept. GroceryExecutivesDeliveryHy-VeeCustomer ExperienceBrick and MortarPredictions and ForecastsDept. FreshAssociatesStore FormatTech: CashierlessDept. Adult BevStrategyDept. BeverageShoppersStore LocationMerchandisingDept. DairyPress ReleaseOperations & Supply ChainEconomyESG and CSRAhold Delhaizesocial commerceQ CommerceResults & InvestmentWalmartTikTokDept. Perimeter7-Eleven & Speedway 0 Saving Bookmark this article Bookmarked
Channel: Mass Walmart Announces Launch of Walmart Business To Save Business and Nonprofit Customers Time, Money and Hassle We know millions of small and medium businesses (SMBs) and nonprofits utilize Walmart’s stores and website to purchase supplies to support their day-to-day operations. These customers are under more pressure than ever due to inflation and supply chain issues, adapting to a hybrid workforce and post-pandemic behavioral shifts.For months, we’ve been working with SMBs and […] Walmart News January 20, 2023January 20, 2023 2 min read WalmartShoppersOperations & Supply ChainDept. NonfoodDeliveryCustomer ExperienceDept. BeveragePricing & PromotionsCOVID19Brick and MortarDept. GroceryBOPISEconomyGovernmentMarketing: SocialMerchandisingAssociates 0 Saving Bookmark this article Bookmarked
Shopper & Customer More With Less: How SKU Reduction Can Drive Category Volume One of the most persistent trends of the last 30 years of CPG marketing has been SKU (Stock-Keeping Unit) proliferation – the addition of more products and a variety of products based on changes to the market, such as adding several new flavors of a top-selling beverage. However, this trend is coming to an end. […] RangeMe January 20, 2023January 20, 2023 4 min read ShoppersMerchandisingDept. BeverageInsight ProvidersBig DataOperations & Supply ChainData & InsightsDept. FrozenVendorsDept. NonfoodMarketing: Loyalty & SubscriptionTechnology & InnovationDept. DairyDept. RefrigeratedCOVID19AssociatesInclusivityPartnershipsDept. GroceryAhold Delhaize 0 Saving Bookmark this article Bookmarked
Channel: Dollar/Value Dollar General launching a cash-back rewards program GOODLETTSVILLE, Tenn. — Dollar General is partnering with Ibotta to launch a cash-back rewards program that aims to boost customer loyalty by helping its shoppers get more for their money. “We are excited to provide an additional innovative option for our customers to help stretch their budgets,” said Emily Taylor, Dollar General’s executive vice president […] MMR January 19, 2023January 20, 2023 < 1 min read Dollar GeneralConsumersShoppersPartnershipsExecutivesResults & InvestmentMerchandisingMarketing: TradeMarketing: Loyalty & SubscriptionDept. Apparel 0 Saving Bookmark this article Bookmarked 4
Merchandising Small changes, big effects: how brands can deal with shrinkflation That shrinking product on the shelf isn’t your imagination. It’s a money-making tactic. Products get smaller, but the prices stay the same. Or worse, products get smaller and prices get larger. While “shrinkflation” isn’t a new tactic, the attention it’s getting is. As brands shrink their products to offset increasing costs, shoppers are noticing. And […] Mintel January 19, 2023January 19, 2023 < 1 min read ShoppersMerchandising 0 Saving Bookmark this article Bookmarked
Merchandising How Retailers Decide Which New Products to Stock When new products are introduced to the market, retailers have to decide which ones to stock on their shelves. This can be a tough decision, as there are many factors to consider. In this blog post, we’ll take a look at the three main factors that influence a retailer’s decision to stock a new product. […] Retail Bound January 19, 2023January 20, 2023 3 min read MerchandisingTargetPackagingDept. PetDept. GroceryConsumersStrategyResults & InvestmentMarketing: In StoreDept. ApparelBrick and Mortar 0 Saving Bookmark this article Bookmarked
Shopper & Customer Top Merchant Award Goes to Charles Redfield BENTONVILLE, Ark. — As Walmart’s chief merchandising officer, Charles Redfield and his team are responsible for making sure the retailer’s customers, whether shopping online or in stores, can always find the items they want at the lowest possible prices. The high rate of inflation that has shocked consumers in the past year has made that […] MMR January 18, 2023January 18, 2023 4 min read WalmartExecutivesShoppersConsumersMerchandisingDept. NonfoodBrick and MortarBOPISDeliveryPackagingOperations & Supply ChainDept. GroceryEconomyStrategyPartnershipsData & InsightsInternational - UK 0 Saving Bookmark this article Bookmarked
Stores & Formats J. Crew embraces resale “J. Crew Always” involves online sales of used goods in partnership with ThredUp, as well as an assortment of vintage finds at select stores. RetailDive January 18, 2023January 18, 2023 < 1 min read RecommercePartnershipsMerchandisingBrick and Mortar 0 Saving Bookmark this article Bookmarked
Corporate Finance Bed Bath & Beyond looks for capital infusion, buyer ahead of likely bankruptcy filing [[ Getty Images Bed Bath & Beyond has been in discussions with prospective buyers and lenders as it works to keep its business afloat during a likely bankruptcy filing, according to people familiar with the matter. The retailer is in the midst a sale process in hopes of finding a buyer that would keep the […] CNBC January 18, 2023January 18, 2023 3 min read BankruptcyResults & InvestmentPartnershipsBed Bath & BeyondOperations & Supply ChainAssociatesBrick and MortarDept. ApparelExecutivesVendorsLegal & CriminalMerchandisingStrategyAcquisition 0 Saving Bookmark this article Bookmarked
Shopper & Customer Emotions Guide Today’s Path To Purchase We’ve been told a consumer’s path to purchase proceeds in a straight line: awareness, familiarity, consideration, purchase … and if done right, it leads to brand loyalty. It’s a logical step-by-step progression model and gives brands the confidence to manage customers’ engagement and activate them along each step in their journey. Illusion Unveiled The problem […] Branding Strategy January 18, 2023January 18, 2023 5 min read ConsumersMarketing: BrandStrategyShoppersMarketing: ShopperESG and CSRDept. NonfoodConsultingMarketing: Loyalty & SubscriptionMarketing: UGCHealth & WellnessTechnology & InnovationTargetSustainabilityPricing & PromotionsPartnershipsMerchandisingMarketing: In StoreGovernmentDept. AppliancesExecutivesDept. ApparelDept. OTCDept. GroceryCOVID19Dept. FuelCVSData & InsightsWalmart 0 Saving Bookmark this article Bookmarked
Shopper & Customer Department: Nonfood Corporate Strategy Corporate Finance ESG Media & Marketing Agencies & Vendors Data & Insights Shopper & Customer Trends & External Forces Holiday & Events Operations & Supply Chain Millennials Dominated Holiday Shopping Spend — Here’s What it Means for 2023 In a year when holiday spending on gifts, travel and entertainment was down 1 percent from the year prior, one age group bucked that trend in a huge way. Millennials, perhaps aided by increased incomes due to “The Great Reshuffle,” told us it would spend a whopping 11 percent more than it did in 2021, […] Written by Kelly Pedersen January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Data & Insights Department: Consumer Durables ESG Media & Marketing Data & Insights Shopper & Customer Technology & Innovation Trends & External Forces Holiday & Events Operations & Supply Chain Stores & Formats Retail Traffic Trends #112: Consumer Habits 2023 While some trends come and go, there were a few trends that have stayed with consumers throughout the year. As online shopping continues to be a popular choice for consumers, physical stores can offer shoppers perks that e-commerce can’t replicate. This week we look at trends to increase foot traffic and customer loyalty. […] Written by Doorcounts January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Channel: Grocery - Natural Channel: Grocery - Natural Data & Insights Technology & Innovation Stores & Formats Just Walk Out gives Whole Foods stores an edge, data shows The two stores in the chain outfitted with Amazon’s checkout-free technology did better in some ways than nearby locations without the automated system during the second half of 2022, Placer.ai found. Written by Grocery Dive January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Shopper & Customer Channel: Grocery Department: Food Shopper & Customer Trends & External Forces ShopRite adds online filters to help shoppers choose products and recipes The improvements are intended to help shoppers find products and recipes that meet specific criteria, such as dairy-free, vegan, vegetarian and gluten-free. Written by Grocery Dive January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked
Technology & Innovation Department: Nonfood Data & Insights Technology & Innovation 7 online grocery trends for retailers to watch Online grocery shopping is here to stay. Top online grocery trends include AI tools, drone delivery, data security, and ready-made meals. Written by Future of Commerce January 26, 2023January 26, 2023 Saving Bookmark this article Bookmarked