Channel & Retailers

  1. Channel & Retailers

Irn-Bru launches chance to win £10k gold bars

As part of Irn-Bru’s £8m brand investment, it has launched a POS campaign that will give consumers the chance to win one of four solid 18 carat gold girders worth £10k. There will also be thousands of other prizes on offer, including exclusive gold-plated keyrings… This story continues at Irn-Bru launches chance to win £10k […]
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  1. Channel & Retailers

Michaels names Staples Canada vet CEO

​[[{“value”:” Dive Brief David Boone succeeds Ashley Buchanan, who stepped down in January to lead Kohl’s. Published Feb. 19, 2025 A Michaels storefront. The company operates about 1,300 stores in the U.S. and Canada. The image by Rowanswiki is licensed under CC BY 1.0 “}]] 
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  1. Channel & Retailers

Is Burger King on the Right Path Forward?

  Throughout the history of the restaurant industry, companies that prioritize franchisee satisfaction over consumer demand have often struggled according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. A successful restaurant chain must balance franchisee profitability with customer satisfaction, focusing on product quality, pricing, and service rather than expensive remodels that offer […]
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  1. Channel & Retailers

Nisa appoints ex-Morrisons convenience expert as delivery lead

Nisa has appointed convenience expert, Brogan Cook as delivery lead, where she will spearhead the implementation and mobilisation of corporate customer projects, for the wholesale arm of Co-op. Sitting as part of Katie Secretan’s retail and sales leadership team, Brogan brings over a decade of… This story continues at Nisa appoints ex-Morrisons convenience expert as […]
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  1. Channel & Retailers

Kirkland’s Looks to Beyond, Inc. Partnership to Propel Profitability

Home décor and furniture retailer Kirkland’s has updated its transformation strategy, and the company’s new partnership with Beyond, Inc. is now a central pillar of that effort.   For going on two years, Kirkland’s has been working to improve its performance through a combination of inventory refreshes and marketing adjustments. Those efforts got a big […]
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  1. Channel & Retailers

Best Buy, Hot Topic Upgrade Employee Educational Benefits

Happy employees create a more successful retail environment, but one survey has found that nearly one in every two frontline employees are unhappy with their job due to low pay, inflexible hours, poor leadership and a lack of growth opportunities. As the retail industry continues to struggle with high employee turnover, Best Buy and Hot Topic are tackling […]
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  1. Channel & Retailers

Crowdfunding Flop to Retail Rockstar – Why Your Product Deserves a Second Chance

In the world of product startups, crowdfunding has become a popular way to finance and gauge interest in innovative products. Platforms like Kickstarter and Indiegogo have turned dreams into reality for countless inventors and entrepreneurs. But what happens when a crowdfunding campaign doesn’t hit its target? Is it the end of the road for your […]
6 min read
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  1. Channel & Retailers

Boy arrested after spray attack in Bristol Costco

A teenager has been arrested following a chilli spray attack on customers at a Costco in Avonmouth. Several people were sprayed with what is thought to be a homemade chilli concoction. Although ten people, including the minor who was detained, complained of stinging or itchy… This story continues at Boy arrested after spray attack in […]
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  1. Channel & Retailers

North Carolina Amazon Warehouse Workers Reject Unionization

In a vote last week, employees at an Amazon warehouse in Garner, N.C. voted 2,447 to 829 against joining an employee-led union, Carolina Amazonians United for Solidarity and Empowerment (CAUSE), according to The New York Times and multiple media outlets. CAUSE, formed in 2022, is seeking longer lunch breaks, increased vacation time and starting wages […]
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  1. Channel & Retailers

Meet the new martech stack: systems of context and systems of truth

For years, martech was divided into systems of record and systems of engagement. Systems of record stored the “master” versions of data. CRMs and CDPs for customer data. PIM for product data. DAM for brand assets. ERP for inventory data. (I know, there’s a ton of acronyms in this piece, almost to the point of […]
6 min read
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  1. Channel & Retailers

How AI Overviews are Reshaping the Consumer Journey in 2025

With the rise of generative AI, the top of the marketing funnel is getting more complex. The digital marketing funnel from search to consideration to purchase is fragmenting into exploration across more varied digital channels, making it more challenging to capture a consumer’s attention and lead them where we want them to go. More and […]
7 min read
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  1. Channel & Retailers

Hey Starbucks, Bet You Can’t Beat This!

  Wawa’s $5 Big Breakfast Deal Redefines Value, Speed & Convenience Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® knows a winning foodservice formula when he sees one, and Wawa’s latest move is set to shake up the breakfast game. From February 17 through March 24, Wawa is rolling out its unbeatable $5 […]
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  1. Channel & Retailers

RaceTrac Foodservice at the Intersection of Yesterday and Today

  RaceTrac Inc. continues to expand its foodservice menu, but rather than leveraging its platform to propel the industry forward with fresh, consumer-relevant food trends, the retailer remains anchored in legacy offerings that reflect consumer familiarity according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. The latest example? Taco Pizza—a fusion of […]
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  1. Channel & Retailers

Creating Extraordinary Retail Places: Our Interview with Kevin Kelley

We’re joined by fellow Retail Voices by NRF honoree Kevin Ervin Kelley to unpack some of the key lessons from his remarkable book Irreplaceable: Creating Extraordinary Places That Bring People Together and his recent NRF “Big Show” talk. We discuss how physical retail must dramatically evolve in an ever more digital world, the “Bonfire Effect,” his […]
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  1. Channel & Retailers

Leveraging Voice-Directed Picking to Optimize Multichannel Fulfillment

The pressures on retailers to seamlessly fulfill orders across physical stores, online platforms and mobile apps continue to intensify. Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share. As digital commerce expands and consumers increasingly […]
5 min read
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  1. Channel & Retailers

London calling as Landsec extends its long-term Piccadilly Lights partnership with Ocean Outdoor

Landsec has extended its partnership with Ocean Outdoor which manages the digital out of home (DOOH) contract for Piccadilly Lights in London. Under the terms of the agreement, Ocean will continue to manage content for the advertising DOOH screen well into the next decade, and work with Landsec on The Venue which sits beneath the […]
3 min read
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  1. Channel & Retailers

Restaurants Will Outshine Retail Food Competitors in 2025

  The restaurant industry is set to maintain its upward trajectory, outpacing other food retail sectors and solidifying its role as a dominant force in the U.S. economy. After surpassing $1 trillion in sales for the first time in 2024, the National Restaurant Association projects an even stronger 2025, with sales expected to hit $1.5 […]
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  1. Channel & Retailers

Valentine’s Day flower sales could shift to FTD, other brands in 2025

1-800-Flowers still leads in US, FTD is gaining share 1-800-Flowers is the largest flower service by sales headed into Valentine’s Day 2025, according to Earnest credit card data. However, the industry stalwart is likely to lose share this season if recent trends continue. Access chart in Dash. 1-800-Flowers commanded 37.0% of Valentine’s Day flower sales […]
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  1. Channel & Retailers

Shoppers believe best holiday deals are after holidays

A good number of consumers, over 77%, believe there are better deals available after the holidays, and nearly 51% plan to take advantage by making a large purchase in late December and January. Those are top findings from a Holiday Green survey, from CouponCabin, regarding consumer habits in the post-holiday time frame. When it comes to post-holiday […]
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2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth

IAB’s 2025 Outlook: A Snapshot into Ad Spend, Opportunities, and Strategies for Growth offering an early glimpse into ad spending trends for the coming year. The report is a must-read to gain and understanding of brand and agency buyers’ growth strategies and the challenges they foresee. The report covers: 2025 projections for the market overall […]
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  1. Channel & Retailers

AI at the retail edge: What’s possible now

There’s been a lot of talk lately about artificial intelligence (AI) and generative AI (GenAI) and how these technologies are going to revolutionize retail. But the retail revolution can’t be accomplished with sweeping generalizations about putting more technology into stores. Successful retail outcomes are built using technology to solve specific challenges, expanding on wins and […]
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