1. Technology & Innovation

For one last time in 2023 RTIH presents its biggest retail technology articles on LinkedIn right now

We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Glory Global Solutions, Flooid, Barron McCann, HMV, Worldpay from FIS, FreedomPay, Trigo, Sodexo Live!, and AiFi.

Glory Global Solutions set to acquire UK-based retail technology specialist Flooid

Glory Global Solutions (International), a wholly owned subsidiary of Glory, has announced plans to acquire 100% of the issued share capital of Flooid, a specialist in cloud-based unified commerce software to the retail industry, from Inflexion Private Equity Partners.

Headquartered in Coventry, UK with operations in the USA, Flooid has clients across Europe, North America and South Africa including M&S, John Lewis Partnership, Walgreens, Hudson News, Pick’n’Pay and Woolworths.

Akihiro Harada, Chairman and Chief Executive Officer at Glory Global Solutions, says:, “The acquisition of Flooid will be a significant strategic step for Glory.”

“Their core value proposition for retailers around enhancing operational efficiency, reducing cost, delivering a seamless customer experience and having a positive environmental effect are in lock-step with those of Glory’s existing solutions.”

“The addition of Flooid will build not just on our present retail solutions portfolio, it will expand our annuity revenue streams driven by their software as a service business model.”

RTIH Innovation Awards winner Barron McCann discusses top retail technology trends and priorities for 2024

Gary Piper is Sales Director at Barron McCann, which provides IT services to customers throughout the UK and Europe, and works across retail, hospitality, travel, banking and payments.

The company was recently highly commended for its work with Pets at Home at the 2023 RTIH Innovation Awards and here, Piper shares his thoughts on the retail tech space ahead of 2024. 

2023 RTIH Innovation Awards winners announced during glittering ceremony in central London

Last month, we announced the winning submissions for the 2023 RTIH Innovation Awards, sponsored by PMC, FreedomPay, Worldpay from FIS, CADS, 3D Cloud by Marxent, Goodays, and Vista Technology Support.

Our winners were revealed during an event which took place at the Barbican Centre in central London and included a drinks reception in the stunning Conservatory, followed by a Christmas themed three course meal, and awards presentation in the Garden Room.

Scott Thompson, Founder and Editor, RTIH, says: “Since we launched the awards in 2019, they have gone from strength to strength and holding them at the Barbican Centre, a much loved, internationally acclaimed venue, is going to be a tough one to top.”

“Thanks to all those who entered the 2023 awards, many of whom were at our event last night. We received a record number of submissions this year and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.”

“Congratulations to our 2023 winners and highly commended submissions.”

“To quote a member of our judging panel: “What a year, these awards are really going from strength to strength. There were many categories in there that were so difficult to call. Very worthy entries and winners.” 

Further information on all our 2023 entries can be found here.

2023 RTIH Innovation Awards Roundtable: future of retail is blended and data and experience led

Ahead of the 2023 RTIH Innovation Awards Ceremony on 29th November, industry experts from the likes of Primark, Footasylum, Headlam, Marie Curie, Crew Clothing, Studenac and EE came together for a roundtable discussion at the Frobrisher Boardroom at the Barbican in the City of London, with the latter two sharing experiential case studies with EY, IGD, PMC, CADS, and others.

Selected excerpts here.  

HMV goes live with Worldpay from FIS and FreedomPay solution at Dublin and Antwerp stores

Worldpay from FIS is expanding its relationship with music and entertainment retailer HMV to support its omnichannel focused European expansion.

Worldpay Omnichannel aims to give HMV greater flexibility and choice when it comes to improving its omnichannel strategy, across 34 geographic markets.

The solution brings together Worldpay’s e-commerce capabilities with FreedomPay’s commerce platform.

Through a single integration, Worldpay Omnichannel allows merchants to operate across borders and Point of Sale (PoS) providers, supporting both major and local card schemes, alongside local payment methods.

It will allow for synchronisation and tokenisation across multiple channels. It also enables access to multiple PoS providers, allowing merchants to maintain their preferred relationships with partner ecosystems.

Worldpay Omnichannel is now live in HMV’s Dublin and Antwerp stores and will be rolled out across Europe in the coming months.

Sodexo Live! boosts fan experience for Brighton & Hove Albion with new AiFi powered frictionless store

Sodexo Live!, the venue partner of Brighton & Hove Albion since 2013, says that it has made a significant investment at the American Express Stadium, to enhance the experience for fans and guests alike.

Early December saw the launch of a new retail store, the West Stand Tap, which is fully automated and allows guests to walk up, scan their payment device (card or phone), grab what they want and then walk out to complete their purchase.

The aim is to provide fans with a quick service retail solution that offers key items on matchday. Items available include a selection of beer, lager, cider, soft drinks and pies and sausage rolls from local favourite Piglet’s Pantry. 

Trigo to announce new partnerships and retail technology capabilities at NRF 2024 next month

Trigo, a provider of autonomous retail technology, including frictionless checkout, to the likes of REWE, Auchan, Tesco, Aldi and Netto, will be exhibiting at NRF 2024 next month, on booth 3112. 

The company will announce an expansion of its partnership with REWE, which will see the opening of three new large format autonomous supermarkets in early 2024.

It will also announce details of new partnerships that will launch the company into new geographies and a new retail sector outside of grocery for the first time in 2024.

NRF 2024 will also serve as the launchpad for two major upgrades to Trigo’s technology platform.

For one last time in 2023, RTIH runs you through the week’s coolest retail technology plays

RTIH Editor, Scott Thompson, brings you his top ‘future of retail’ systems launches and deployments from the past week, including The Fabricant, Trigo, Sodexo Live!, AiFi, Carrefour UAE, Frasers Group, Boots, Gatik AI, and The Kroger Co.

Check out our LinkedIn page here.

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