Retail Technology Innovation Hub
Your go-to source for all things #retailtechnology. News and views in a fast moving #omnichannel world. https://retailtechinnovationhub.com/

Retail Technology Innovation Hub's articles

  1. Operations & Supply Chain

Meeting customer expectations with smarter fulfilment strategies

Meeting customer expectations is essential for building trust and fostering lasting relationships. In an increasingly competitive market, customers prioritise businesses that can provide smooth and reliable fulfilment experiences. A strong fulfilment strategy ensures operational efficiency and strengthens your reputation as a dependable brand. Businesses that excel in this area can consistently turn one-time buyers into […]
4 min read
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  1. Trends & External Forces

Retail vs wholesale medical supplies: understanding market demand dynamics

The medical supplies industry is critical to the healthcare system, ensuring that essential tools and products reach both healthcare providers and patients. Retail and wholesale medical supplies are two distinct sectors within this industry, each with unique demand dynamics. Understanding these differences can help stakeholders, including manufacturers, distributors, and buyers, make informed decisions and optimise […]
4 min read
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  1. Technology & Innovation

Waterfront Street Kitchen & Bar near London ExCel taps Sticky NFC ordering tech as it opens doors to public

A new London ExCel Waterfront Street Kitchen & Bar recently opened, with the 400 capacity space offering an all day dining experience at the Immerse LDN district. In a LinkedIn post, Harry Ridley, Head of Technology at Levy UK & Ireland, who worked on the project, said: “Waterfront has received my Tech of the Month […]
2 min read
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  1. Technology & Innovation

Including Scala, StrongPoint, and Circana: RTIH presents last week’s biggest retail technology plays at a glance

RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including BP, M&S Food, Retail Insight, Rimi, Harrison Retail, Boden, Peak, Bealls, Legion Technologies, SPAR International, East of England Co-op, Northeast Grocery, Amazon, and Steve Madden. Rimi Rimi (part of ICA Group), has placed an order with […]
6 min read
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  1. Technology & Innovation

Can you sell CS:GO skins for real money?

If you’re a CS:GO or CS2 player with a collection of skins sitting in your inventory, you might wonder, “Can I turn these virtual items into real cash?” The answer is yes, but the process involves navigating a world of platforms, markets, and potential risks. Over the years, CS:GO skins have evolved from mere in-game […]
3 min read
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  1. Technology & Innovation

Outsourcing vs. in-house: pros and cons of different software engineering services models

Businesses that want to build, maintain or improve their technology systems and products need software engineering services. Companies have two main options when it comes to obtaining these services: An external provider or an internal team at your company. The advantages and disadvantages of both models are costs, quality control, security and flexibility. Companies who […]
5 min read
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  1. Technology & Innovation

Celebrating thought leaders: 2025 RTIH Top 100 Retail Technology Influencers List now open for submissions

The 2025 edition of the RTIH Top 100 Retail Technology Influencers List, sponsored by 3D Cloud, is now open for entries, with go live set for March next year. We will be bringing you the people who made a splash in 2024 and are set for a barnstorming 2025. RTIH is scouring the retail technology […]
2 min read
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  1. Data & Insights

Retail Technology Startup Stories Interview: ShopAi Founder and former Jisp MD Ilann Hepworth

RTIH sits down with former Jisp Managing Director, Ilann Hepworth, to hear about his new venture, ShopAi. RTIH: Tell us about yourself and ShopAi Ilann Hepworth: I have worked in the marketing services sectors for over 30 years evolving skills, solutions, and products over time from analogue to digital across multiple platforms. Throughout my career […]
4 min read
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  1. Technology & Innovation

Revamp your e-commerce business by focusing on order fulfilment

E-commerce is one of the fastest-growing industries in the world, with companies experiencing massive sales after the pandemic. Considering the event that pushed for innovation, global retail e-commerce is expected to reach more than eight trillion dollars by 2027, according to Statista.  As internet sales are close to surpassing retail transactions, businesses must always update their […]
3 min read
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  1. Technology & Innovation

Hiring in retail: a guide to automating the recruitment process

The demands of the retail industry – high turnover, peak seasonal periods, and the need for excellent customer service – make recruitment a constant challenge. To overcome these challenges, automating your hiring process can be a game changer. By streamlining and simplifying recruitment, automation can help you hire faster, reduce costs, and ultimately find better […]
4 min read
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  1. Shopper & Customer

Four tips for enhancing in-store customer experience

Marketing can only go so far as to get people to visit your physical store, but it’s another challenge altogether to get them to stay or encourage them to visit again. With this in mind, it’s important to invest in improvements that will get people to enjoy the time they spend browsing the shelves and […]
4 min read
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  1. Department: Food

From pharmacies to bakeries: innovative uses for industrial cooling

Industrial cooling systems are typically associated with warehouses and large scale food storage facilities, but their applications are far more diverse and essential than many realise. From preserving delicate artwork in galleries to ensuring the quality of beverages in breweries, industrial cooling plays a pivotal role across various sectors. In retail, these systems have become […]
3 min read
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