Ubereats

  1. Channel: Delivery

DoorDash, Grubhub, Uber Eats sue NYC over minimum delivery pay hike

The wage rule requires delivery firms to pay workers $19.96 an hour by 2025, the latest development in regulatory battles between aggregators and the city. Grubhub, DoorDash and Uber are suing New York City over a rule that mandates $17.96 minimum hourly pay for delivery workers starting July 12, according to court documents viewed by Restaurant Dive. This wage […]
2 min read
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  1. Shopper & Customer

Inflation Is Driving Change in Consumers Path to Purchase

  At the intersection of price increases at the grocery store, restaurants, convenience stores, even most dollar store items are now higher than a dollar; that consumers are looking for meal convenience. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® are searching for convenient meal solutions at a price and are […]
3 min read
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  1. Shopper & Customer

Grocery Delivery Apps Try To Deal With Customer Abuse

The Wall Street Journal reports on how “the rise of grocery-delivery apps such as Instacart, DoorDash and Uber Eats” has shifted the arguments and hostilities that sometimes would occur in supermarkets to online platforms, as “app disputes have at times mushroomed into battlefields over substitutions, pets and more.” Which puts the delivery apps in a […]
2 min read
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  1. Department: Food

Is Grocery Store Deli Delivery the Next Big Thing

  Restaurants and Convenience stores operators have to be worried if grocery stores deli’s start doing a good job with online ordering and delivery that their sales and customer frequency numbers just might drop.  According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® grocery store deli’s have the advantage of incremental order […]
4 min read
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  1. Channel: Grocery

Kroger Reports First Quarter 2023 Results and Reaffirms Full-Year Identical Sales Without Fuel and Adjusted EPS Guidance

Company Release – 6/15/2023 First Quarter Highlights  CINCINNATI, June 15, 2023 /PRNewswire/ — The Kroger Co. (NYSE: KR) today reported its first quarter 2023 results, reaffirmed 2023 guidance for identical sales without fuel and adjusted EPS and updated investors on how Leading with Fresh and Accelerating with Digital continues to position Kroger for long-term sustainable growth. Comments from Chairman and […]
8 min read
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  1. Channel: Ecommerce & Digital

Walmart Works To Expand, Scale Delivery Network

Axios has a piece about how “Walmart’s on the cusp of weakening Amazon’s edge in online shopping and shipping,” as it “transforms its stores into a powerful logistics network.” The story points to Walmart’s first-ever “market fulfillment center” in Bentonville, Arkansas, as being key to the network, with a “compact in-store warehousing platform involves an […]
< 1 min read
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  1. Channel: Delivery

DoorDash and UberEats pushing GrubHub out of Restaurant Delivery

Access chart in Dash. GrubHub is letting 400 employees go as its US market share declined to a low of 7.6% in May 2023, down from 20.7% in May 2018. The restaurant delivery service, which includes New York-centric Seamless, was one of the first movers in the US, gaining widespread popularity with office workers in […]
< 1 min read
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  1. Channel: Delivery

Grubhub Lays Off 400, 15% Of Workforce

The Wall Street Journal reports that food delivery company Grubhub is eliminating about 400 positions within the company, or about 15 percent of its workforce, as it “seeks to reduce costs to stay competitive.” “While our business has grown since our 2019 prepandemic levels, our operating and staff costs have increased at a higher rate,” […]
< 1 min read
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  1. Shopper & Customer

Casey’s General Store Evolving with Consumers

Grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food continues to garner customers, drive top-line sales, and bottom-line profits. Regular readers of this blog have been reading about the continued success that Casey’s General Stores have had ever since the first test experiment they had with pizza.  What a 15-year run it has been. According to […]
4 min read
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  1. Media & Marketing

Where’s My Dinner?

The at the intersection of the Couch Potato and Technology consumers are now finding just what and when they can eat dinner. According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® industry insiders say that ‘high level data’ now ranks ‘When will Dinner Arrive’ as asked more often that ‘What’s for Dinner’. […]
3 min read
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  1. Channel: Delivery

Uber Continues Commerce Media Push as Sprouts Launches its Own Media Network Powered by Instacart

As the retail media landscape continues to grow, Uber is expanding the types of ads available to CPG brands on the Uber Eats platform, and Sprouts Famers Market is leveraging Instacart’s Carrot Ads platform to launch its own retail media network. Sprouts Expands Instacart Partnership to Include Retail Media Offerings Sprouts Farmers Market has launched […]
4 min read
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  1. Channel: Ecommerce & Digital

Amazon Adds Uber Eats Delivery Updates to Smart Device Repertoire

Amazon and Uber have entered into a partnership that will integrate Uber Eats directly into Amazon Echo devices, letting shoppers track their orders hands-free. Alexa will provide timely updates on critical points in the delivery process, such as when an order is being prepared through when the order has been delivered. Shoppers can set how […]
2 min read
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  1. Department: Nonfood

PetSmart Partners with Uber Eats for On-Demand Delivery from 1,600 Stores

Uber Eats will now offer deliveries of pet foods, accessories, habitats and healthcare products from more than 1,600 PetSmart stores in the U.S., Canada and Puerto Rico. PetSmart is the first pet retailer to work with Uber Eats, joining Bed Bath & Beyond, Office Depot and grocery retailers including Albertsons, Meijer and Costco. Since launching […]
< 1 min read
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  1. Data & Insights

Retail Traffic Trends #121: Change is coming, are you ready?

While some trends come and go, there were a few trends that have stayed with consumers throughout the year. This week we look at how new technologies have the potential to have unique use-cases for retail stores. THIS WEEK’S HIGHLIGHTS Monthly Roundup: Inside the latest trends. NRF2023: A recap of what experts expect to see […]
2 min read
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  1. Channel: Delivery

Uber Eats ghosts thousands of virtual kitchens

Uber Eats is removing thousands of ghost kitchens with duplicate menus from its app in an effort to make the experience more pleasurable for its users. The company has also unveiled new standards for ghost kitchen operators to follow. “Communicating — and beginning to enforce — these new quality standards for Virtual Restaurants on Uber […]
< 1 min read
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  1. Channel: Delivery

Chick-fil-A Opens Pop-Up Store For NYC Delivery Workers

Entrepreneur reports that fast feeder Chick-fil-A “has opened a break room pop-up on Manhattan’s Upper East Side to say thank you to the city’s nearly 65,000 delivery workers, who brave the elements in the winter months to serve NYC diners … From February 16 to April 13, workers who show proof of any completed food […]
< 1 min read
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  1. Channel & Retailers

Chipotle Launches New Concept From A Ghost Kitchen

Food & Wine reports that Chipotle is launching a new bowl-centric foodservice concept:  “Opening in March in Santa Monica, Farmesa will feature the same customizable options Chipotle is loved for. Guests will have the option of building a bowl, which includes a protein, green or grain, two sides, a choice of five sauces, and toppings. […]
2 min read
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  1. Technology & Innovation

An autonomous stores first in Latin America: Last week’s biggest retail technology plays at a glance

RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Featuring Carrefour Argentina, Shopify, Migros, Starship Technologies, Grubhub, John Lewis Partnership, Asos, Instacart, and HappyOrNot. Carrefour Argentina The first autonomous Carrefour Flash store has opened in Latin America. Tapping Go2Future miniGO technology and using cameras on the […]
7 min read
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  1. Shopper & Customer

Your Views:  The Last Word

Yesterday MNB took note of a really good piece from the Los Angeles Times about the impact – social, cultural, infrastructural – of the pandemic-fueled e-commerce boom, which “accelerated the land grab” for warehouse space in California’s Inland Empire. The area, the Times wrote, has become “ever more hardscaped into the staging point for trains […]
7 min read
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  1. Media & Marketing

Visceral Food Marketing Works

  What looks good on the menu is the question asked time and time again.  Back in the day menus were are about the written descriptors.  Today, consumers have migrated to digital devices.  In fact, Americans decide what to have for dinner when they want to go out to eat digitally.  The most common ways […]
4 min read
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  1. Channel: Delivery

Food delivery ordering growth slows as consumers pinch pennies

Growth in the number of orders placed with DoorDash, Uber Eats and Grubhub slowed to about 5 percent, on average, in October and November vs. the previous year period, according to YipitData. That’s the slowest growth rate since the onset of the pandemic in 2020. DoorDash and Uber Eats alone are thought to control roughly […]
< 1 min read
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  1. Shopper & Customer

Consumers want Fresh Prepared Food When Eating-In or Eating-Out

  That’s right consumers want it both ways.  Regular readers of this blog know that Steven Johnson, the Grocerant Guru® at Tacoma, WA based Foodservice Solutions®has documented the battle between the desire to eat out and the need to eat in without cooking for over 6 years. Grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food […]
4 min read
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  1. Channel & Retailers

Worth Reading:  Ghost Kitchens, Phantom Business

Willamette Week has a long piece about the growth – and now, the apparent retreat – of the ghost kitchen business ion Portland, Oregon. Here’s how WW frames the story: “A few years ago, restaurants started sprouting up in Portland like toadstools, with names like Mr. Beast Burger, Sticky Wings and Man vs. Fries. They […]
2 min read
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  1. Technology & Innovation

Uber Eats Adds Robot-Powered Delivery in Florida

Uber Eats has partnered with robotics company Cartken to offer automated food delivery in Florida using self-driving robots. The offering will launch with select retailers in the Dadeland area of Miami-Dade County, with plans to expand to additional cities in 2023. Cartken’s AI-powered sidewalk delivery robots currently are used for neighborhood food and grocery delivery, […]
2 min read
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  1. Retailer Media
  2. Channel: Mass
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  10. Trends & External Forces

Kroger Delivers its First-Party Data to the Yahoo DSP

Yahoo Advertising and Kroger Precision Marketing (KPM) — the retail media business of Kroger, powered by 84.51° — are teaming up to bring Kroger’s first-party, purchase-based audiences to the Yahoo Demand-Side Platform (DSP). Yahoo DSP advertisers can now activate KPM’s audiences to reach targeted consumers with their advertising and measure campaign results. While off-site advertising […]
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  1. Channel: Ecommerce & Digital
  2. Channel: Grocery - Natural
  3. Department: Nonfood
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  10. Stores & Formats

Amazon tops expectations for revenue, earnings

SEATTLE – Amazon posted better-than-expected revenue and earnings in the quarter ended March 31. Net sales increased 13% from a year earlier to $143.3 billion. The company reported first-quarter net income of $10.4 billion, or 98 cents a diluted share, compared to $3.2 billion a year earlier. Amazon’s operating income surged to $15.3 billion, up […]
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  1. Trends & External Forces
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  3. Department: Food
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  9. Associates & Employees
  10. Stores & Formats

Walmart to close all 51 health centers

BENTONVILLE, Ark. — Walmart today said it has made the “difficult decision” to close its Walmart Health and Walmart Virtual Care clinics, citing a lack of profitability. “The decision to close all 51 health centers across five states and shut down the virtual care offering was not easy. We understand this change affects lives – […]
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