Industry Conferences and Events

Industry Conferences and Events

  1. Shopper & Customer

Progressive Grocer’s 75th Consumer Expenditures Study is Insightful

  Insights of consumers are a tool that every marketing team can benefit from. In the case of Progressive Grocer, they go directly to shoppers to explore not only what they’re buying in supermarkets, but also why they’re making certain decisions.  In a great article by Jenny McTaggart the insights are easy to absorb. Steven […]
12 min read
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  1. Shopper & Customer

Even Late to the Paid Membership Party, Target Believes it’s ‘Starting from a Position of Strength’

Target’s announcement earlier this month that it was launching a paid membership plan almost felt like a foregone conclusion. Amazon’s Prime membership has been paying dividends for the company for decades, and after Walmart followed suit with Walmart+ in 2020, it was only a matter of time before Target entered the mix. With the addition […]
5 min read
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  1. Channel: Grocery

Industry mourns the passing of H-E-B’s Robert Morton

SAN ANTONIO — Robert Morton, an innovative leader who worked as the director of healthy living at H-E-B, suddenly passed away while attending the Expo West show.  He was 68 years old. The unwavering commitment that Morton had to advancing health and well-being had a profound impact on the lives of a great number of […]
< 1 min read
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  1. Shopper & Customer

Luxury Lessons: What High-End Brands Can Teach Store Designers

Global design and consultancy organization Arcadis (formerly CallisonRTKL) recently worked with Saks to reinvent its West Coast flagship experience. but the company also has worked with its portfolio of luxury clients on a range of new store designs and experiences. Based on the innovation that’s evident in all these projects, Sterling Plenert, Principal at Arcadis, […]
5 min read
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  1. Corporate Strategy

Macy’s CEO Addresses the Retailer’s Future

For Tony Spring, who took over as CEO of Macy’s Inc. in February, the last month-plus has been a true test of his leadership skills as well as a peek into his future vision for the iconic retail organization. During a keynote presentation earlier this week at Shoptalk in Las Vegas, Spring detailed the transformation […]
2 min read
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  1. Channel: Ecommerce & Digital

E-Grocery Business Showed Decline In February

The February Brick Meets Click/Mercatus Grocery Shopper Survey is out, saying that “the U.S. online grocery market finished February with total monthly sales of $7.9 billion, down 10.5% compared to 2023.” According to the report, “Lower average order values (AOV) were the central catalyst driving the downward year-over-year sales trends as Ship-to-Home dropped 15.4% and […]
2 min read
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  1. Media & Marketing

Potential US TikTok ban means brands must recognise the importance of diversifying their digital presence

The US House of Representatives this week passed a bill that could see TikTok banned in America. It would give the social media giant’s Chinese parent company, ByteDance, six months to sell its controlling stake or the app would be blocked in the US. The bill passed overwhelmingly in a bipartisan vote, and now needs […]
2 min read
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  1. Channel: Grocery

Your Views:  Perception Shift

I talked this week about how Jon Jenkins of AWS made the point during the NGA technology Summit that retailers should not compare smart carts to more traditional carts in terms of cost;  instead, he suggested, they should be thought of a self-checkout systems being used throughout the store, taking pressure off the front end. […]
2 min read
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  1. Merchandising

Maximizing Your Trade Show Success: A Post-Exhibition Game Plan for CPG Brands

Expo West begins today, and for the next few days many brands will experience a whirlwind of networking, handing out samples, schmoozing at after-hours events, and starting potential business deals. Once it all wraps up, though, now what? Well, then it’s time to turn that momentum into tangible success. You’ve invested time, money, and energy […]
4 min read
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  1. Retail Ecosystem

Finding Your Passionate Core Customer

This week we explore some of the content from Steve’s forthcoming book Leaders Leap: Transforming Your Company at the Speed of Disruption, which is now available for pre-order at book retailers worldwide.  In particular, we go deep on a strategy of being “Special, Not Big” by significantly narrowing the aim of the customers you serve […]
2 min read
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  1. Shopper & Customer

FaceTime with the Content Guy:  Reporting In From NGA 2024

Yesterday’s Technology Summit (perhaps a grandiose word to describe what I think were a collection of illuminating, provocative, and sometimes irreverent conversations) at the National Grocers Association (NGA) show in Las Vegas featured the initial reporting of results from a new Acosta Group consumer survey focusing on the retail technologies they like and don’t like.  […]
< 1 min read
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  1. Data & Insights

How Celebrus Enables ‘The Lifeblood of a Business’: Accurate Digital Reporting

In episode 40 of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Maigari Jinkiri, vice president of business development at Celebrus, a customer data and fraud prevention solution. Listen in as Jinkiri provides an overview of the business and how it works with retailers (0:45), his professional background that led him to recently join Celebrus […]
< 1 min read
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  1. Technology & Innovation

FaceTime with the Content Guy:  Tech Solutions On The Agenda @ NGA 

I’m really looking forward to the Technology Innovation Summit at the National Grocers Association (NGA) show in Las Vegas – it is happening in just five days.  Today, I have a preview of a number of sessions, including one with BirdZi CEO Shekar Raman in which we talk about “redefining customer-centricity,” and another with Jon […]
< 1 min read
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  1. Trends & External Forces

Retailing in a Time of Mass Distraction with Andrea Dorigo, Adidas Head of Global Retail

Our guest this week is Andrea Dorigo Head of Global Retail for Adidas. Andrea shares many strategic leadership lessons gleaned from his  incredibly deep and diverse experience working across a spectrum of international brands. Now he leads a network of more than 2,000 stores for one of the world’s most iconic vertically integrated brands. We […]
2 min read
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  1. Trends & External Forces

Come Hang With KC, Michael & Tom @ NGA 2024!

As previously mentioned here on MNB, Michael Sansolo, Tom Furphy and I all will be out at the National Grocers Association (NGA) show in Las Vegas next week – we’ll all be facilitating the Technology innovation track on Sunday morning, March 10. On Saturday night, March 9, we’re going to try to camp out at […]
< 1 min read
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  1. Stores & Formats

NGA Unveils Creative Choice Award Winners

The National Grocers Association (NGA) has revealed the winners of the annual Creative Choice Awards, which “recognizes the best marketing and merchandising programs among independent grocery retailers.” The following are the 2024 Creative Choice Awards recipients: •  Connections Through Omnichannel Smaller operator (1-15 stores) Winner: Trig’s Cheese of the Month  Honorable Mention: Pay-Less Supermarkets Explore […]
2 min read
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  1. Media & Marketing

FaceTime with the Content Guy:  Feedback Facilitation

One of the features of the Technology Innovation track at the upcoming National Grocers Association (NGA) show in las Vegas will be the ability for the audience to provide instant feedback and questions – an ability that retailers would be well advised to embrace.  After all, if you can get fast feedback from customers it […]
< 1 min read
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  1. Media & Marketing

Retail, Brand Leaders Share Influencer Marketing Tips

During a session at eTail West in Palm Springs, CA on Wednesday, a panel of retail leaders discussed strategies for building an influencer marketing program. Amber Reyes, senior manager, acquisition and media, Kopari Beauty; Jordan Roberson, director, digital marketing, Johnny Was; Catherine Seaton, vice president, marketing, Windsor Stores; and Meghan Shea, senior director, growth marketing, […]
2 min read
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  1. Data & Insights

Tailored to Perfection: Creating a Hyper-Local Shopping Experience with AI

It’s easy to understand, emotionally, why consumers would want to shop from a store that tailors its product assortments to the neighborhood they live in. For large chain retailers, it’s a way of letting the community know that consumers are seen and that the store wants to be part of the community. Ultimately, it sounds […]
3 min read
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  1. Technology & Innovation

Sansolo Speaks:  Revolutionizing Operations Through Technology

Content Guy’s Note:  Today, in another in the series of what we jokingly call “Sansolo Speaks & KC (Mostly) Listens,” Michael Sansolo and I engage in a conversation that previews the sessions that he will be facilitating during the Technology/Innovation track at the upcoming National Grocers Association (NGA) Show in Las Vegas.   On Sunday, […]
< 1 min read
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  1. Technology & Innovation

How Bloomingdale’s is Using AI to Bring Humanity to Shopping

At a session during the eTail West show on Tuesday, James Kim, vice president of digital and technology at Bloomingdale’s, shared how the retailer is incorporating artificial intelligence into its business to bring more humanity to a very human activity: shopping. Kim outlined Bloomingdale’s innovative approach to integrating AI to enhance customer experiences and drive […]
2 min read
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  1. Data & Insights

Redefining Retail: 3 AI Trends Leading the Way

For some time now, many retailers have been exploring the use of artificial intelligence to enhance various aspects of their business, from inventory placement to merchandising assortments. However, the conversation gained renewed momentum in 2023 with the emergence of ChatGPT and generative AI. This increased interest in the potential of AI to transform retail operations […]
3 min read
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Note: Requires ChatGPT Plus
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Kroger Delivers its First-Party Data to the Yahoo DSP

Yahoo Advertising and Kroger Precision Marketing (KPM) — the retail media business of Kroger, powered by 84.51° — are teaming up to bring Kroger’s first-party, purchase-based audiences to the Yahoo Demand-Side Platform (DSP). Yahoo DSP advertisers can now activate KPM’s audiences to reach targeted consumers with their advertising and measure campaign results. While off-site advertising […]
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Amazon tops expectations for revenue, earnings

SEATTLE – Amazon posted better-than-expected revenue and earnings in the quarter ended March 31. Net sales increased 13% from a year earlier to $143.3 billion. The company reported first-quarter net income of $10.4 billion, or 98 cents a diluted share, compared to $3.2 billion a year earlier. Amazon’s operating income surged to $15.3 billion, up […]
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Walmart to close all 51 health centers

BENTONVILLE, Ark. — Walmart today said it has made the “difficult decision” to close its Walmart Health and Walmart Virtual Care clinics, citing a lack of profitability. “The decision to close all 51 health centers across five states and shut down the virtual care offering was not easy. We understand this change affects lives – […]
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