Dept. Apparel

  1. Media & Marketing

How Free People Crafts Compelling Influencer Marketing Campaigns

In episode 448 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Libby Strachan, director of brand marketing at Free People, an Urban Outfitters, Inc. global lifestyle brand with offerings in unique apparel, intimate wear, shoes and accessories; and Kristen Dolan, senior vice president of growth at Influential, an AI social data and conversion technology. Strachan […]
2 min read
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  1. Trends & External Forces

LensCrafters Promotes Eye Health with Second Season of Immersive Roblox Odyssey

LensCrafters has launched the second season of its Roblox Eye Odyssey series, World of Optics, featuring games that mimic the tests in a comprehensive eye exam. The series’ first season has engaged more than 300,000 users since its debut in October 2023. In the metaverse experience, users help Blinky, a friendly eye-bulb character, overcome challenges […]
2 min read
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  1. Technology & Innovation

Starring Gather AI, Wolt, Sainsbury’s: check out RTIH’s most read retail technology articles from last week

Check out the articles on this here website that caught your fancy last week, including AiFi, Amazon’s Just Walk Out technology, Wow Bao, Shopsense AI, Paramount Global, Intergamma, Getir, PLUS Retail, and commercetools. Inventory monitoring startup Gather AI bags $17 million in funding to transform supply chain traceability Gather AI, a provider of computer vision […]
6 min read
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  1. Technology & Innovation

Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. With these kinds of results, it is no wonder 81% […]
4 min read
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  1. Technology & Innovation

Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Are you ready to explore the evolved customer journey? The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo, taking place June 4-6, 2024, at McCormick Place in Chicago. This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, […]
5 min read
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  1. Data & Insights

Online retailers continue to leverage chatbots to enhance customer experience

Most modern day online consumers expect timely customer service similar to that offered at bricks and mortar shops. According to a 2023 write-up by SuperOffice CRM, up to 46% of customers wished to receive responses faster than four hours. Yet, most businesses take up to 12 hours to respond to emails. With AI powered chatbots, […]
3 min read
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  1. Department: Nonfood

CNBC/NRF: Retail sales grew at a steady pace in March

WASHINGTON – Retail sales grew at a steady pace in March, according to the CNBC/NRF Retail Monitor, powered by Affinity Solutions, released today by the National Retail Federation. “As inflation for goods levels off, March’s data demonstrates steady spending by value-focused consumers who continue to benefit from a strong labor market and real wage gains,” […]
2 min read
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  1. Data & Insights

Presidents’ Day Weekend Recap

How did your stores perform compared to last year? Here’s some stats from this year’s President Day weekend. Furniture industry Compared to Presidents’ Day weekend last year, the furniture industry saw 9% less foot traffic. Despite this dip, Saturday stood out as the busiest day, with an average of 33 customers per store. In a […]
2 min read
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  1. Media & Marketing

Levi Strauss & Co. Hires New Chief Commercial Officer to Drive DTC Transformation

Levi Strauss & Co. (LS&Co.) has appointed Gianluca Flore as its new EVP and Chief Commercial Officer, effective July 29, 2024. Flore will report directly to President and CEO Michelle Gass and will support all Levi’s commercial operations and global channels, including stores, ecommerce and wholesale. “I am delighted to welcome Gianluca to LS&Co. at […]
2 min read
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  1. Acquisitions, Divestitures & Mergers

Fanatics Unveils Plans for Multi-Sport Fan Event in NYC: ‘Sports Fans Deserve a Place to Gather’

Digital sports platform Fanatics is moving into the physical world in a big way with its first Fanatics Fest NYC, to be held at the Javits Center Aug. 16-18, 2024. In addition to appearances by sports legends like Peyton and Eli Manning, Derek Jeter, Hulk Hogan and WNBA superstar Sabrina Ionescu, the three-day event will […]
< 1 min read
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  1. Department: Consumer Durables

Case Studies of Successful Retail Product Launches: Lessons Learned

Retail product launches are an essential aspect of the business world, especially in the retail sector. It’s a crucial step to introduce new products or services to potential customers and generate sales. However, launching a retail product is not as simple as it sounds; it requires careful planning, execution, and continuous improvement. That’s why it’s […]
3 min read
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  1. Shopper & Customer

Inside Westfield Century City’s Infrastructure Supporting Experiential Retail

Now embarking on its 60th year in business, Westfield Century City has become a beloved Los Angeles institution — one that has evolved alongside its broad demographic of Angelenos. It is this broad demographic, and its fast-evolving behaviors and expectations, that has inspired the team to invest more thoughtfully into events, experiential retail and activations […]
5 min read
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  1. Department: Nonfood

American outdoor apparel retailer Patagonia opens doors to new bricks and mortar store in Amsterdam

Patagonia has opened its first store in the Netherlands, in Amsterdam, designed to serve as both a retail store and a space for local activist and sports communities. This will offer technical products for outdoor sports, including climbing, snow sports, and trail running. It will host regular community events such as repair workshops, film screenings […]
2 min read
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  1. Data & Insights

February 2024 Retail Metrics are in!

February 2024 Retail Metrics: In this week’s Retail Traffic Trends, we are breaking down the month of February to see how each industry performed to start the year. After a lackluster January, the furniture sector saw a remarkable uptick in daily revenue, surging by 32%. Meanwhile, the mattress industry experienced heightened activity, with a 50% […]
3 min read
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  1. Department: Nonfood

Bojangles New Spin On the Hot Dog with New ‘Bo’s Bird Dog’ Works

  Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® stated, for consumers to adopt a new menu item with gusto, the menu items should not be completely new and different, it should be familiar but with a twist.  Bojangles ‘Bo’s Bird Dog’, is just hat and will be a hit.  Bojangles’ new hand-held […]
3 min read
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  1. Department: Consumer Durables

Coach Sues Gap for Selling T-Shirts With the Word ‘COACH’

Luxury retailer Coach and its parent company are suing Gap Inc., alleging its Old Navy brand sold T-shirts with the word “COACH” printed on them in capital letters. In a lawsuit filed April 3 in the United States District Court for the Central District of California, lawyers for Tapestry, Inc., which includes brands Coach, Kate […]
< 1 min read
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  1. Data & Insights

February Sales Signal change is coming

What began during the pandemic as a solution for customers navigating the absence of in-store shopping and fitting rooms has evolved into a significant logistical challenge. As we reported on last week, February sales in the furniture, mattress, and footwear industry saw some impressive improvement compared to last year. But these improvements are overshadowed by […]
2 min read
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  1. Data & Insights

Retail Buying and Merchandising Trends in 2024

In 2024, the landscape of buying and merchandising is witnessing significant transformations driven by evolving consumer preferences, technological advancements, and socio-economic shifts. Let’s dive into four key trends reshaping the retail industry this year. Embracing Sustainable Partnerships: Sustainability has transcended from a buzzword to a fundamental expectation among consumers. With an increasing awareness of environmental […]
4 min read
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  1. Trends & External Forces

How Do Democrats and Republicans Feel About Certain U.S. Industries?

See this visualization first on the Voronoi app. Industry Favorability, by Political Party This was originally posted on our Voronoi app. Download the app for free on iOS or Android and discover incredible data-driven charts from a variety of trusted sources. Much and more has been written, in the last decade particularly, about the U.S. […]
3 min read
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  1. Technology & Innovation

Social Media, In-Car, And Gaming Commerce

Recently, there has been a noticeable change in consumer behavior driven by evolving expectations, shifting retail channel preferences, and varying brand shopping habits. From this disruption, three noteworthy emerging trends have surfaced: social media commerce, in-car commerce, and gaming commerce. This week, we dive into how these trends are reshaping the shopping experience for consumers […]
2 min read
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  1. Data & Insights

Rising Above: Overcoming Retail Challenges with Creativity

Throughout the years, the retail industry has faced numerous threats, ranging from IoT bot attacks to incidents of shoplifting and even promotional strategies that deter customers. To overcome these complex challenges, retailers need to stay alert, flexible, and use creative approaches to manage risks and maintain success in a competitive market. This week we dive […]
2 min read
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Kroger Delivers its First-Party Data to the Yahoo DSP

Yahoo Advertising and Kroger Precision Marketing (KPM) — the retail media business of Kroger, powered by 84.51° — are teaming up to bring Kroger’s first-party, purchase-based audiences to the Yahoo Demand-Side Platform (DSP). Yahoo DSP advertisers can now activate KPM’s audiences to reach targeted consumers with their advertising and measure campaign results. While off-site advertising […]
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Amazon tops expectations for revenue, earnings

SEATTLE – Amazon posted better-than-expected revenue and earnings in the quarter ended March 31. Net sales increased 13% from a year earlier to $143.3 billion. The company reported first-quarter net income of $10.4 billion, or 98 cents a diluted share, compared to $3.2 billion a year earlier. Amazon’s operating income surged to $15.3 billion, up […]
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Walmart to close all 51 health centers

BENTONVILLE, Ark. — Walmart today said it has made the “difficult decision” to close its Walmart Health and Walmart Virtual Care clinics, citing a lack of profitability. “The decision to close all 51 health centers across five states and shut down the virtual care offering was not easy. We understand this change affects lives – […]
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